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GROUP OPERATIONS MANAGER Noida 7-12 Years INDIA Job Description (Posting). We are seeking a highly experienced and certified Cisco Design Engineer with over 16 years of progressive experience in designing and architecting complex enterprise network infrastructures. The ideal candidate will lead high-impact design initiatives across global networks, ensuring alignment with security, performance, and scalability requirements. ________________________________________ Key Responsibilities: Architect and Design advanced network solutions involving Cisco routers, switches, wireless controllers (9800 series), ISE, SD-WAN (Viptela), and security solutions. Develop high-level and low-level network designs (HLDs/LLDs) and ensure they align with business goals and technical standards. Lead design and implementation of Cisco ACI, ISE integrations, wireless LAN design (including RF planning for 9120/9130 APs), and Secure Access solutions. Perform capacity planning, network assessments, and risk analysis for design decisions. Collaborate with cross-functional teams, including security, server, cloud, and application teams, to ensure cohesive design integration. Review and validate third-party vendor designs and solutions. Lead customer discussions, workshops, and design reviews, presenting technical architecture confidently. Mentor junior engineers and contribute to building internal design standards and best practices. Participate in RFP/RFI responses and solution scoping. ________________________________________ Technical Skills: Expert-level knowledge in: o Cisco Enterprise Networking (Catalyst 9K, ISR/ASR routers) o Cisco Wireless (WLC 9800, APs like 9120, 9130) o Cisco SD-WAN (Viptela) o Cisco ISE, AAA, and 802.1X architecture o Cisco ACI and Data Center design o Routing & Switching (EIGRP, OSPF, BGP, HSRP, etc.) Proficient in: o Network Security (Firewalls, segmentation, access control) o Virtualization and Cloud Networking (AWS, Azure, GCP networking basics) o Automation tools (Python, Ansible preferred) o Network monitoring & documentation tools (e.g., Cisco Prime, DNA Center, NetBrain (1.) To identify attrition percentage in accounts and take up initiatives to reduce the same (2.) To perform value addition activities (CIP & SIP) and implement strategies to improve productivity. (3.) To implement Profit Implement Plan (PIP), review Budget vs. Actual Cost and analyse the deviation to plan strategies to reduce deviation through levers like Automation & self-driven initiatives. (4.) To ensure retention of accounts that are due for renewal or maintain high level of customer satisfaction (ACSAT) (5.) To ensure that all responsibilities and project deliverables are completed within SLAs through effective team management and monthly reviews (6.) To ensure generation of an account level EE & EN revenue (7.) To ensure absorption of freshers as per the defined account targets Qualification B-Tech No. of Positions 1 Skill (Primary) Data Center-Network Data-Network Data Auto req ID 1586710BR

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities v Installing and configuring CISCO/Versa/Fortiner/ Lavelle SD-WAN Routers v Installing and Configuring a Network Installing, Configuring and operates routed LAN & routed WAN Configuring IP, BGP, OSPF, RIP, IGRP, EIGRP. v Creating users, groups and setting up policy for a user's and groups. v Configuration and Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform data backups and disaster recovery operation. v Analysis of LAN network/SD-WAN to determine network performance problems. Provided solutions and documentation. v Configuration and Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading of routers and switches. v Carrying out DR (Disaster Recovery) test for both connectivity and devices for every month v Investigating, diagnosing, and resolving all network issues by coordinating with users. v Replacing the network hardware in case of failures and upgradation. v Deploying Cisco Routers and Switches as per the project requirement. v Coordinating with ISP vendors in case of link failure v Network connectivity troubleshooting v In-Depth Knowledge on Routing and Switching Protocols. v Experience in Deploying and Managing Cisco Viptela based SDWAN Infrastructure. v Deep understanding of the functionality and operations of Viptela SDWAN Components (vBond,vSmart,vManage). Versa Components – Versa Director, Versa Concerto, Versa Analytics, Versa Titan v Understanding of Overlay and Underlay concepts. v Experience in creating/Modifying Configuration templates in Cisco SDWAN. v In-Depth Understand of Switching Protocols like VLAN, STP, Aggregation etc. v Experience in packet tracer tools like Wireshark etc. v Clear understanding of TCP/IP v Experience in handling routing platforms like. ASR and ISR series Cisco routers. v Responsible for managing/monitoring/troubleshooting the SDWAN, FMC and Network Infrastructure in the DC, DR and branch locations. v Responsible for Coordinating with the OEM to resolve P1 issues. v All IT assets irrespective of installed or third-party vendor installed, the engineer support must be provided by the resources as vendor management. v Responsible for work on Vulnerability component v Major Incident Handling ü Lead the response and resolution efforts for major incidents impacting network services. ü Coordinate with technical teams, stakeholders, and vendors to minimize downtime and restore services. ü Conduct post-incident reviews and implement preventive measures. v Business Continuity Planning (BCP) ü Develop and maintain business continuity plans for network operations. ü Identify critical network components and implement redundancy measures. ü Conduct regular drills and tests to ensure readiness for potential disruptions. v Ticketing And Reporting ü Oversee the ticketing system and ensure timely and accurate ticket resolution. ü Analyze ticket data to identify trends, recurring issues, and opportunities for improvement. Generate reports on network performance, incidents, and service-level agreements (SLAs).

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Level 3 Network Engineer – Juniper Specialist 🧩 Role Overview As a Level 3 Network Engineer, you will be responsible for advanced network design, troubleshooting, and optimization, with a strong emphasis on Juniper hardware and software platforms. You’ll serve as a senior escalation point for complex network issues and play a key role in maintaining high availability and performance across enterprise network infrastructures. 🔍 Key Responsibilities Design, implement, and maintain enterprise-grade network solutions using Juniper devices (MX, EX, QFX, SRX, PTX). Perform advanced troubleshooting of LAN/WAN, BGP, OSPF, MPLS, and VPN configurations. Lead root cause analysis and resolution of critical network incidents. Configure and manage Juniper firewalls and security protocols. Collaborate with architecture teams to develop scalable network designs. Monitor network performance and proactively implement improvements. Document network topologies, configurations, and standard operating procedures. Mentor junior engineers and provide technical guidance during escalations. Participate in on-call rotation and change management processes. 🧠 Required Skills & Experience 5+ years of experience in network engineering with at least 3 years in a Level 3 support role. Deep expertise in Juniper Networks platforms and Junos OS. Strong command of routing protocols (BGP, OSPF, IS-IS) and switching technologies. Experience with SD-WAN, network automation, and monitoring tools (e.g., Wireshark, SolarWinds). Familiarity with network security concepts and firewall configurations. Excellent problem-solving and analytical skills. 🎓 Qualifications & Certifications Bachelor’s degree in computer science, IT, or related field. JNCIP or JNCIE certification (preferred). Additional certifications like CCNP/CCIE (a plus).

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Position Description Summary Position Title: UCC Collaboration Sr. Lead Job Location: Pune I) Position Summary Key objective / Purpose of the job: Responsible for installation & configurations of environment VMWare, ESXi, Storage, Windows & Unix Servers and related infrastructure. Install Chassis and SAN (iSCSI) storage of Various Vendors like Dell, HP, NetApp, etc. Configure with various hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover. Create Technical Documentation like HLD and LLD. Provide KT Session to other team members. Maintenance inventory of hardware and software for annual renewals. Operational Support for Day2 incidents whenever needed. Engage vendors for new/enhancements/issues requirement. Work with CFT for BoQ finalization and ordering process. Good understanding of Basics of Networking like VLAN, routes, etc II) Person Specification Essential Qualifications & Certifications: Bachelor's Degree in Electrical, Electronics, Telecommunications VMWare VDC Certified, Red Hat Certified Requisite Skills: 5 to 10 years IT industry experience Expert knowledge on VMWare ESXi, VMWare vCenter, KVM Hypervisor Configure hypervisor like VMWare ESXi and KVM/Proxmox by following all checklist of operation handover Build VM (Windows/Unix) as per application requirements Install Chassis and SAN/iSCSI storage of Various Vendors like Dell, HP, NetApp, etc Datacenter RHS Support for installation or operation activities related to managed servers Create Technical Documentation like HLD and LLD Provide KT Session to other team members Maintain inventory of hardware and software for annual renewals Operational Support for Day2 incidents whenever needed Engage vendors for new/enhancements/issues requirement Work with CFT for BoQ finalization and ordering process Excellent verbal and written communication abilities Good understanding of Basics of Networking like VLAN, routes, etc Ability to demonstrate basis IP Switching and Routing knowledge Work effectively under pressure Aptitude for learning, ability to quickly grasp new and leading-edge technologies Effective participation and departmental representation in engineering and product roadmap enhancement Rigorous attention to detail, enforcing and working within change control procedures. Teamwork and team building attributes Travel to Different city whenever required Job Description Responsible for managing day to day network operations and maintenance, in Unified Collaborations domain. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Work directly with other OEM on repeat issues, bugs and implement resolution through defined change management process. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error. Track and monitor the environment performance to ensure minimal interruption to network transmission and/or network switches. Manage network equipment maintenance and security operations for all sites. Maintain day to day O&M tasks associated installation and testing of new network equipment, diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team. Desired Skill sets Troubleshooting experience of network, equipment and service level faults Ability to write and present a comprehensive vulnerability assessment report. Understanding of domain and related technologies Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications I) Position Summary Key Objective / Purpose of the Job: The key objective of the position is to provision IP/ MPLS based services on Tata Communication Global Enterprise network. The position will serve as the Technical Authority assisting in deriving implementation guidelines for the Projects. In addition to provisioning new services, the position is also responsible for performing migrations and change managements on the existing customer circuits during critical planned events and downtimes. The incumbent will also act as SPOC for the Project and scopes defined. Also handles the escalations for 24x7 shift. Major Activities Provision IP/ MPLS based services on Tata Communication Global Enterprise network. The position is also responsible for testing the configured customer services L3 VPN/ L2 VPN/ Internet to the deliverable parameters (SLA) before handing them to Service Assurance teams. The position requires coordinating with various teams for provisioning related issues and resolving the same. Act as SPOC for the Projects and scopes defined for implementation derivations and task planning. Escalation support for 24x7 shift activities along with technical discussion. Provide assistance to team members by way of assisting them in resolving challenging technical problems, sharing knowledge and adhering to quality processes in ensuring objectives are met. The above-mentioned configuration and testing of services to be done on primarily on Alcatel and Juniper devices. Performing migrations and change managements on the existing customer circuits during critical planned events/ downtimes and ensuring the activity completion in stipulated time frames. Provisioning of customers on various NNIs (L2 and L3 NNIs). Provisioning of AWS, IZO, Google, and Cloud Computing Services on TCL MPLS platform. II) Person Specification Essential Qualifications: Candidate must possess at least a Bachelor of Engineering/Technology (Telecommunication/ Computers) or equivalent degree with min. 7 years of work experience. Requisite Skills: Technical Telecom Experience. Sound knowledge of products and services. Sound knowledge of IP/MPLS and MPLS based VPNs. Excellent knowledge of Network Fundamentals, Routing protocols ( OSPF, BGP), Switching (VTP,STP,MSTP) and advanced protocols(LDP,MPLS) and QoS and Multicast. Configuration and troubleshooting skills on Nokia (Alcatel), Cisco and Juniper routers is a must. Functional Problem-Solving abilities will help stay on top of issues besides helping in resolving the same smoothly & efficiently. Good Interpersonal skills matters. Systems and process knowledge are key drivers on the job. Behavioral Systematic approach towards work areas. Good analytical skills Ability to work in team Should be able to cope up excellently under stressful circumstances. Good communication skills Work Experience Should have worked in a service provider’s environment where network device configuration and maintenance would have been a Core activity. Familiarity with Cisco and Juniper equipment’s and configurations is must. Exposure to IP/MPLS and MPLS based VPNs is mandatory. Certifications: CCIP/ CCNP. CCIE would be an added advantage. 5-6 years’ experience in Networking field.

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications DDI L3 Engineer. Roles & Responsibilities Serves as primary support lead of DDI operations by managing customer devices and end-to-end services. Responsible for maintaining the committed customer SLAs & network uptime. Provide Level-3 technical support for all migration activities and queries form L2 engineers. Need to take end to end ownership DDI related issues/queries and provide resolutions. Manage the performance of the overall DDI network and its elements and fixes issues. Performs migration activities. Recommends systems improvements to overall network to maintenance impacts. Performs preventative and routine maintenance activities. Maintains network performance by performing network analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Work with vendors and internal support teams to update, maintain, and patch all network infrastructure. Create and maintain design documents Implement DDI deployments and upgrades/migrations Test all new releases within the account and ensure that all EWOs and Test Cases are complete Define and maintain infrastructure configurations Work with account teams and/or clients to determine how to apply new DDI service offerings to meet business needs and requirements Ensure data integrity of production, backup, and DRA Enterprise database Review and perform basic trending analyses under this area of responsibility. Responsible for any incidents and all root cause and corrective action for the account Peer review architecture and engineering documents Provide 24-hour on-call support for TCP/IP, DNS, and DHCP issue escalations. Key Competencies & Skills Strong fundamental and in depth hands on experience with DNS and Enterprise alliances like Infoblox, Nokia Vital QIP, Efficient IP and Bind Providing basic & advanced DNS administrative services utilizing the Infoblox , Nokia VitalQIP GUI etc. Very good working knowledge on IP segmenting of subnets. IPV4/IPV6 structure. Linux/ UNIX skills Enacting object policies and profiles. Managing servers, networks, subnets, and objects– DNS/DHCP pushes as well as Stop/Clean/Start. Use of basic Cisco network engineer skills for accessing switches and routers. Network trouble shooting tasks and incident management stemming from project implementations. Working with other IT staff and vendor representatives on projects, installations, moves, changes, troubleshooting, documentation and servicing. Understand customer requirement & design a solution & then implement the same. Good knowledge of all LAN switching technologies eg Spanning Tree, VLAN management and VTP concepts etc. Working knowledge of firewalls. Experience on configuring of Infoblox, VitalQIP and Efficient IP appliances for DNS and DHCP services Good to have relevant LAN/WAN certifications Education & Qualifications Engineering Graduate Special Condition Candidate should be open to work in flexible shifts.

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Hands on experience on IP technology- MPLS/ILL/ SDWAN services. Should be ready to work in 24x7x365 support . L2 & L3 troubleshooting on proactive & reactive tickets/cases . Ticket life cycle management with all stake holders till the resolution, Escalation management. Daily Incident Management & Vendor management (e2e ownership of ticket) with ticket acknowledgement, Initial, Subsequent updates to customer & the resolution in follow up with TATA resolver Teams. Handle customer queries and concerns tactfully and get them addressed with help of respective teams. Ensure the Database management of the customer circuits. Ensure AMC Expiry track & subsequent renewal of the CPE which are hardware managed. Skills Required CCNA /CCNP MPLS SDWAN Routing & Switching Troubleshooting skills on GVPN MPLS, ILL & IZOIWAN

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications This job Involvs rotational shifts and week offs Shift Time 8:30 PMto 5:30 PM 5:30 PM to 2:30 AM 12:30 AM to 9:30 PM HOlidays will be as per Canada (No regional holidays ) Time Zone : EST Candidate must have Strong English and/or French proficiency (written and verbal), with highest level of Accent Neutralization Sound understanding of TELECOM, switching Technologies A good team player Responsibilities Customer Complaint Handling Identification of customer on call Understanding nature of the problem Updating customer information in the database First Level Resolution Fix known problems from KEDB Temporary fix (when pre-installed backup is absent) Activating network backup (when backup is already present) Performance Management Generation of overall PBX network performance statistics Network monitoring Fault and quality issues identification Criticality based labeling Alarm correlation Alarm normalization Trouble Ticket Management Reactive – Open / Update / Clear (e.g.: Problem resolved) / Close TT (On receiving customer confirmation) Proactive – Automated / Manual ticket generation Proactive – Automated / Manual Ticket prioritization Reactive - Assign ticket to the correct team Customer Communication Communicate ETA / ETR Status update of TT/ problem resolution Confirmation of problem before TT closure Customer reporting (e.g.: RFO, incident report, action taken report

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Global Network Architect This is a fantastic role where you will work as part of a global team and oversee all network, voice, and data centre services across APAC region. Some Of The Key Responsibilities Include Architect network solutions in line with global standard. Develop and maintain technical standards. Develop network technical strategy. Manage product life cycle and create infrastructure refreshment plan. Provide escalation support for critical operational service and project delivery. Build the relationship with APAC business, business IT, and 3rd party vendors respectively and ensure that high quality of Network Service is provided to the business and business IT users. Build effective collaboration across teams and other IS departments to move initiatives forward with our IT partners and users. Work with third party vendors to manage service delivery method, resources, timing, and location. Develops and maintain a productive working relationship with key stakeholders, project sponsors, and vendors. Works with all levels of staff and management both internally and externally. Identify opportunities to improve and mature IS engagement with our IT colleagues and end users. Work closely with global team and key vendors to ensure AIG global standards are maintained and priorities are aligned. What you’ll need to succeed Certification CCSP/CCDP/CCNP/CCIE or equivalent experience Expertise in Networking: Utilize your advanced knowledge in WAN, LAN/WLAN, and various routing protocols like OSPF and BGP. Experience working on deployments for routing & switching protocols, wireless network, firewall, load-balancer, proxy, DNS, and DHCP in a global corporate environment Experience working in complex global & domestic network environments Experience on supporting voice over IP technologies Vendor management experience Demonstrated ability to identify, understand and communicate business needs Ability to communicate effectively with technical and non-technical people Ability to adapt to change and manage in an uncertain environment Understanding of the IT environment and

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description TATA Communications Service Operations Centre is the single point of contact for all customers of the International SOC division. Customer Service Engineers have the prime responsibility to receive, troubleshoot , resolve , escalate and close Customers incidents and requests, delivering superior customer service, UK business hours. Responsibilities Hands-on experience with Layer 2 & Layer 3 networking (Switching, Routing, and WAN technologies). Ability to troubleshoot and resolve Level 1 & Level 2 network incidents, including connectivity issues, latency, and packet drops Understanding and hands-on experience with SD-WAN solutions (preferably Versa, Viptela, or Fortinet) Configuring and managing WAN edge devices, including policies, traffic steering, and VPNs. Knowledge of MPLS, VPNs (IPsec, SSL), QoS, and WAN optimization techniques L2 skills on fortinet firewall and security best practices. Proactively address customer issues and ensure timely resolution. Work efficiently with cross-functional teams, senior engineers, and external vendors to resolve incidents. Support and assist L1 engineers in troubleshooting and knowledge transfer.. Experience performing configuration changes, firmware upgrades, and network maintenance activities. Conducting post-change validations and rollbacks if needed. Desired Skill sets Minimum 4 years experience on operation on networking , firewall , SDWAN Strong understanding of networking, SDWAN, firewall concepts, including TCP/IP, subnetting, VLANs, SSL VPN , NGFW and routing protocols (OSPF, BGP, EIGRP) Clear and professional verbal & written communication to interact with customers, vendors, and internal teams Quick decision-making to restore services within SLAs

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Responsible for the planning and design of wireline transmission Core/Agg & Access IP-MPLS Network architecture. This includes- designing the network architecture, technology planning, network planning across multiple layers, build network assets involving concept planning, procurement & overseeing implementation with the objective of designing and implementing optimum network solutions to meet the needs of the customer. This role contributes in defining the direction of the plans based on the business strategy, with a significant mid-term impact on business unit overall results.The role also includes evaluation of new technology and product suitable for deployment as per business requirement including high level & low level designs. Responsibilities Manage the enhancement of existing or new development of network architecture and components by understanding needs, evaluating impact, solution designing, overseeing testing, and facilitating roll out of solutions. Designing of Wireline transmission based network architecture Review and submit Technology strategy papers related to emerging platform technologies. Create customized solution as per market requirement Define resolution mechanism to prevent recurrence of escalations. Support evaluation of different technology in market as a part of RFI/RFP process Technical evaluation of new technology/device/card by testing it in TCL/Vendor lab Define network maintenance processes and procedures and monitor maintenance activities ensuring effective coordination with relevant teams. Assess the new requirements in terms of capacity, technology configuration required, performance enhancements, CAPEX required etc. Perform Proof of Concept testing in network Support for API based integration of new devices and services in IT systems Plan for capacity augmentation in network as per market requirement and growth projections Provide support to project implementation team as a technical expert by providing high level and low level design documents Monitor and Analyze Key Performance Indicators of network Support Operations and Maintenance teams by designing resiliency for network as per the analysis of KPIs Publish Weekly/Monthly/Quarterly KPI, Capacity reports Proactively plan and support for migration of legacy devices to new platforms Desired Skill sets Strong technical skills-IP routing protocols (BGP/ISIS, MPLS, OSPF) and switching (ERPS) and L2VPN/L3 VPN, ELINE/ETREE/ELAN services Experience in IP Network planning, designing, building, and implementing Network platform projects. Hands on experience in IP Network deployment in Telco Environment Hands on experience in legacy platform migrations and network optimization projects Knowledge of new and upcoming network platform technologies including Segment Routing and EVPN CCNA ,CCNP certifications will be an added advantage

About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process & cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit s overall results. Responsibilities Responsibilities: v Installing and configuringCISCO/Versa/Fortiner/ Lavelle SD-WANRouters v Installing and Configuring a Network Installing, Configuring and operates routed LAN & routed WAN Configuring IP,BGP, OSPF, RIP, IGRP, EIGRP. v Creating users, groups and setting uppolicy for a user's and groups. v Configurationand Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform databackups and disaster recovery operation. v Analysis of LANnetwork/SD-WAN to determinenetwork performance problems. Provided solutions and documentation. v Configurationand Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading ofrouters and switches. v Carrying out DR (Disaster Recovery) testfor both connectivity and devices for every month v Investigating, diagnosing, and resolvingall network issues by coordinating with users. v Replacing the network hardware in case offailures and upgradation. v Deploying Cisco Routers and Switches asper the project requirement. v Coordinating with ISP vendors in case oflink failure v Network connectivity troubleshooting v In-Depth Knowledge on Routing andSwitching Protocols. v Experience in Deploying and ManagingCisco Viptela based SDWAN Infrastructure. v Deepunderstanding of the functionality and operations of Viptela SDWAN Components (vBond,vSmart,vManage).Versa Components - Versa Director, Versa Concerto, Versa Analytics, Versa Titan v Understanding of Overlay and Underlay concepts. v Experience in creating/ModifyingConfiguration templates in Cisco SDWAN. v In-Depth Understand of SwitchingProtocols like VLAN, STP, Aggregation etc. v Experience in packet tracer tools likeWireshark etc. v Clear understanding of TCP/IP v Experience in handling routing platformslike. ASR and ISR series Cisco routers. v Responsiblefor managing/monitoring/troubleshooting the SDWAN, FMC and NetworkInfrastructure in the DC, DR andbranch locations. v Responsible for Coordinating with the OEMto resolve P1 issues. v AllIT assets irrespective of installed or third-party vendor installed, theengineer support must be provided by the resources as vendor management. v Responsiblefor work on Vulnerability component Requirements v Oversee the overall operationsof the network infrastructure, including monitoring, maintenance, andtroubleshooting. v Ensure high availabilityand performance of the network. v Implement best practicesand standards for network operations. v Coordinate withcross-functional teams to resolve network-related issues. v Lead the response andresolution efforts for major incidents impacting network services. v Coordinate with technicalteams, stakeholders, and vendors to minimize downtime and restore services. v Conduct post-incidentreviews and implement preventive measures. v Develop and maintainbusiness continuity plans for network operations. v Identify critical networkcomponents and implement redundancy measures. v Conduct regular drillsand tests to ensure readiness for potential disruptions. v Ensure compliance withrelevant industry standards, regulations, and internal policies. v Collaborate with internaland external auditors for compliance audits. v Implement correctiveactions and recommendations to address audit findings. v Lead and mentor a team ofnetwork operations professionals. v Set performance goals,provide regular feedback, and conduct performance evaluations. v Foster a collaborativeand supportive work environment. v Identify training anddevelopment needs and facilitate skill enhancement programs.

// Urgent hiring for Area Sales Manager // Position Title-Area Sales Manager – B2B (Specialty Lubricants & Lubricant Ingredients) Required experience- 5+ years Ctc- upto 12 Lpa (depends on interview) Industry : Specialty Chemicals – Lubricants & Additives Location : Pune, Maharashtra [West] Job Summary The Area Sales Manager will be responsible for driving B2B sales of specialty lubricants and lubricant ingredients to industrial customers across sectors such as metal stamping, metalworking fluids (MWF), plastic and rubber processing, food-grade lubrication, and other specialty applications. The role requires strong technical understanding, solution selling, and experience in managing industrial and formulation-based accounts. Key Responsibilities 1. B2B Sales & Market Development Develop and manage direct industrial accounts and B2B sales channels for: Metal stamping & forming companies Metalworking fluid manufacturers Plastic/rubber processing industries Food-grade lubricant users and manufacturers Specialty lubricant blenders and formulators Promote a portfolio that may include: stamping oils, synthetic esters, polyalkylene glycols (PAGs), EP additives, base oils, antioxidants, tackifiers, antiwear/extreme pressure agents, etc. 2. Technical & Solution-Based Selling Understand client formulation or process needs and recommend suitable ingredients or specialty lubricants. Coordinate factory trials, lab trials, data sheets, regulatory documentation, and approvals with the client’s technical/R&D teams. 3. Key Account Management Build long-term strategic relationships with plant managers, R&D heads, purchase departments, and production teams. Drive repeat business, cross-selling, and upselling within existing accounts. 4. Competitor & Market Intelligence Monitor trends in specialty lubricants (e.g., biodegradable fluids, REACH/NSF compliant products). Track competitor movement, customer switching patterns, and price positioning. 5. Commercial Execution Handle quotations, price negotiations, order processing, and timely follow-ups on payments and documentation. Maintain updated customer records, visit reports, sales pipeline, and forecasting. Required Skills & Competencies Strong knowledge of lubricant chemistries and industrial processes Experience in selling to metalworking, metal forming, plastic or food processing companies Excellent communication, technical articulation, and relationship-building skills Analytical thinking and solution-oriented approach to customer needs Self-motivated with ownership mindset Qualifications & Experience Bachelor’s in Chemical Engineering, Chemistry, or related technical discipline (Preferred: MBA in Sales/Marketing) 5–10 years of B2B sales experience in specialty lubricants, additives, or chemical intermediates Prior exposure to industrial end-users and formulation-based sales is critical Other Requirements Willingness to travel extensively within assigned geography Familiarity with regulatory norms (NSF, REACH, ROHS, etc.) is a plus Proficient in MS Excel, CRM tools, and commercial proposal development The position is based in Pune, Maharashtra but requires travel all over west India and will have ample opportunity to interact with overseas clients and suppliers. Interested candidates can share their their updated cv @ meenu@orbitouch-hr.com Regards HR Meenu 9289237366 Job Type: Full-time Pay: ₹90,000.00 - ₹100,000.00 per month Schedule: Day shift Application Question(s): Do you have experience in B2B sales of specialty lubricants and lubricant ingredients ? How many years of relevant experience? What is your notice period? What is your current and expected ctc? Work Location: In person

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Job Description Team: UTG PMO Join the hottest name in enterprise software today! ServiceNow, the fastest-growing publicly held SaaS and Cloud Company, is transforming and reinventing the way large corporations are managing their processes by developing and delivering a comprehensive suite of cloud-based services for enterprise management. ServiceNow’s UTG PMO delivers business-critical program outcomes across Cybersecurity, Mergers & Acquisitions (M&A), Cloud Infrastructure, Platform Engineering, Release Management, and Product “Big Rock” delivery (highest priority product and engineering deliverables). This opportunity is within a specialized team responsible for program delivery across our global cloud environment, touching all cloud infrastructure elements from the data center to the application layer. We are currently expanding our team in the APAC region and are looking for a Staff Technical Program Manager who will be responsible for supporting numerous projects and programs as our business grows. The role is divided into two critical aspects: program management of large and complex infrastructure programs within our data centre and network environments as we expand our global presence to meet the increasing customer demand, and working with the Regulated Market Team to aid and expand Isolated cloud environments across the APAC and Middle East region. Some of the typical programs that this role will handle include new data centre delivery, site expansions and migrations, security infrastructure delivery, and building new products and services in existing public and private clouds. You are passionate about the customer experience and service availability as a team member. You believe in delivering uncompromised, high-quality, scalable, and sustainable solutions. You have experience managing large cross-functional project teams with exemplary people and program management skills. The role requires a critical thinker with strong vendor management and problem-solving skills. Someone who can cut through the ambiguity and futile noise to refine the project scope and communicate effectively with many internal and external stakeholders. Along with solid project management experience, you will need a strong technical background in engineering or operations roles in a multi-region environment. What You Get To Do In This Role As a Staff Technical Program Manager, you will drive large, highly visible, complex programs for our Cloud Engineering organization against tight deadlines. As a key partner to our architecture and engineering teams, you will develop and maintain strong partnerships with stakeholders, technical leaders, and business owners to deliver on strategic and tactical organizational initiatives. As a Staff Technical Program Manager, You Will Develop overall program plans, definitions, and agreements on scope, success criteria, key milestones, and deliverables. Determine critical program dependencies; technical, process, and people. Anticipate, identify, and mitigate risks throughout the program lifecycle. Coordinate the day-to-day activities required to deliver a great solution on time. Facilitate meetings and engage and communicate effectively with senior leadership levels. Ensure operational readiness for the technology or programs you are leading. Develop and lead business readiness plans, including training, support documentation, and artifacts. Manage external dependencies, suppliers, and logistics. Provide leadership by example. Develop and share best practices across the team. Qualifications To be successful in this role: The ideal candidate will have a broad and deep understanding of cloud infrastructure components, including hardware platforms, OS, applications, databases, networks, and datacenters—good knowledge of public cloud architecture, Azure, AWS, GCP, etc. Prior experience managing infrastructure programs to support building and scaling applications/services on public/private cloud in an MSP setting is highly desirable. You must have excellent oral and written communication skills and work well in an open, collaborative, dynamic team environment. Preferred Qualifications Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Masters degree or equivalent experience in Computer Information Systems (CIS), Management Information Systems (MIS), Computer Science (CS), or related technical field. 6+ years’ of project/program management with at least four years dedicated to running large engineering programs, ideally in an international setting. Project or Program Management certification, e.g., Agile PM, PMI, PRINCE2, MSP, etc 4+ years of relevant technical experience in programming, systems or network administration, hardware/software, or data center technologies. Experience with performance and availability monitoring, analysis, and configuration management platforms (e.g. Ansible, Puppet, cfengine, chef, Splunk, Logstash) is desirable. Familiarity with MySQL, Oracle, MariaDB, or similar technologies; proficiency preferred. Deep understanding of Linux servers and their components, including networking, storage, and software packaging. Familiarity with networking technologies such as routing, switching, and load balancing is a plus. Demonstrated ability to build out scalable compliance systems and processes for complex environments and regulations. Strong understanding of security and regulatory objectives, standards, and building scalable control implementations for multiple cloud environments. Understanding of commercial certification and attestation is a plus. Facilitation skills in leading planning meetings, reviews, and retrospectives. Excellent negotiation, communications, and presentation skills. Strong customer orientation. Exceptional organizational and planning skills, with an ability to manage cross-functional and globally distributed project teams. Experience with Agile tool and techniques. Prior experience at a SaaS, PaaS or IaaS Cloud company a plus. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Maintaining, administering, upgrading, and troubleshooting network tools and equipment Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc. Ensure SLA are achieved & work proactively to maintain the same. Conduct vulnerability assessments for networks, Servers, applications, and operating systems Conduct network security audits and scanning on a predetermined basis. Compile and track vulnerabilities over time for metrics purposes. Timely upgradation of all the tools used and their related documents like SOPs etc. Desired Skill sets Demonstration of problem-solving skills Prior experience in providing technical support in fast paced, high availability, 24X7 environments. Knowledge of network, operation systems

Level 3 Network Engineer Juniper Specialist Role Overview: As a Level 3 Network Engineer, you will be responsible foradvanced network design, troubleshooting, and optimization, with a strongemphasis on Juniper hardware and software platforms. Youll serve as a seniorescalation point for complex network issues and play a key role in maintaininghigh availability and performance across enterprise network infrastructures. Key Responsibilities : Design, implement, and maintain enterprise-grade network solutions using Juniper devices (MX, EX, QFX, SRX, PTX). Perform advanced troubleshooting of LAN/WAN, BGP, OSPF, MPLS, and VPN configurations. Lead root cause analysis and resolution of critical network incidents. Configure and manage Juniper firewalls and security protocols. Collaborate with architecture teams to develop scalable network designs. Monitor network performance and proactively implement improvements. Document network topologies, configurations, and standard operating procedures. Mentor junior engineers and provide technical guidance during escalations. Participate in on-call rotation and change management processes. Required Skills &Experience: 5+ years of experience in network engineering with at least 3 years in a Level 3 support role. Deep expertise in Juniper Networks platforms and Junos OS. Strong command of routing protocols (BGP, OSPF, IS-IS) and switching technologies. Experience with SD-WAN, network automation, and monitoring tools (e.g., Wireshark, SolarWinds). Familiarity with network security concepts and firewall configurations. Excellent problem-solving and analytical skills. Qualifications &Certifications: Bachelors degree in computer science, IT, or related field. JNCIP or JNCIE certification (preferred). Additional certifications like CCNP/CCIE (a plus).

Required Key Skills and Qualifications: Bachelors degree in Engineering, Computer Science, or related field. 6+ years of experience in network operations or managed services. (experience differs as per the band mentioned in above) Strong knowledge and hands-on experience in SD-WAN technologies (e.g., Cisco Viptela, Fortinet, Versa, VMware VeloCloud, SilverPeak etc.). Deep understanding of IP networking protocols (BGP, OSPF, VRF, GRE, IPSec, NAT, MPLS, GVPN etc.). Proven experience in troubleshooting complex WAN/LAN issues in large-scale enterprise or service provider environments. Familiarity with network monitoring & troubleshooting tools. Understanding of network security principles, with hands-on in firewalls (Fortinet/Palo Alto/Cisco ASA) considered a strong advantage. Exposure to cloud-based networking and security services (AWS TGW, Azure VWAN, SASE, etc.). Industry standardcertifications in relevant domain will be added advantage. Key Responsibilities : Act as the technical escalation point for all SD-WAN-related issues within the operations team. Own and drive the end-to-end assurance of SD-WAN services including performance monitoring, fault resolution, and root cause analysis. Work closely with NOC, engineering, vendors, and customer teams to ensure network availability and SLA adherence. Analyze network performance data and recommend optimization actions and corrective measures. Lead or support incident triage, change implementation, and problem management initiatives. Ensure proper documentation of configurations, standard operating procedures (SOPs), and best practices. Assist in knowledge transfer and training of L2 teams for continuous skill upliftment.

Position Summary : shall be responsible for the annualbudget for landing stations, work as interface with different submarine cable consortiums,track the AOP for the Cable stations, track the Submarine wet plant inventory,track invoicing and payment for central billing party function, handle O&Mmatters related to submarine cable systems. Qualification : B.E. Electronics Major Responsibilities : To participate .and collate inputs for Budget / True-up datafor cable stations managed by Tata Com. To represent Tata Comm in Submarine Cable consortiums forall O&M and finance matters. To participate & provide inputs for AOP (AnnualOperation Plan) to FPA team during AOP preparation. To track related variable expenditures for Cable station& associated land routes related matters and track related variableexpenditures for which cost approval is obtained from consortiums. To provide Re-verification of O&M invoices payment andManual provisions based on the supporting documents provided with the invoicesby FP&A. To provide information to finance team for raising theinvoice to CBP for any unplanned expense. To coordinate with consortium & respective CLS to manageany planned activity To manage submission of applications for advance clearances(MOD/MOHA/SPL) for Cable Ships. To ensure the availability of recommended spares for wetmaintenance Depot for Tata com segment of consortium cable. To liaison with Govt. Authorities during any constructionactivities in Land cable or Wet segment. To organize various reports / KPI from the cable stationsunder our purview as per the schedule & confirm the compliance. To manage and track invoicing, collection and payment forCentral Billing party Function.

Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process & cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit s overall results. Responsibilities : Installing and configuringCISCO / Versa / Fortiner / Lavelle SD-WANRouters Installing and Configuring a Network Installing, Configuring and operates routed LAN & routed WAN Configuring IP,BGP, OSPF, RIP, IGRP, EIGRP. Creating users, groups and setting uppolicy for a user's and groups. Configurationand Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform databackups and disaster recovery operation. Analysis of LANnetwork/SD-WAN to determinenetwork performance problems. Provided solutions and documentation. Configurationand Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading ofrouters and switches. Carrying out DR (Disaster Recovery) testfor both connectivity and devices for every month Investigating, diagnosing, and resolvingall network issues by coordinating with users. Replacing the network hardware in case offailures and upgradation. Deploying Cisco Routers and Switches asper the project requirement. Coordinating with ISP vendors in case oflink failure Network connectivity troubleshooting In-Depth Knowledge on Routing andSwitching Protocols. Experience in Deploying and ManagingCisco Viptela based SDWAN Infrastructure. Deepunderstanding of the functionality and operations of Viptela SDWAN Components (vBond,vSmart,vManage).Versa Components - Versa Director, Versa Concerto, Versa Analytics, Versa Titan Understanding of Overlay and Underlay concepts. Experience in creating/ModifyingConfiguration templates in Cisco SDWAN. In-Depth Understand of SwitchingProtocols like VLAN, STP, Aggregation etc. Experience in packet tracer tools likeWireshark etc. Clear understanding of TCP/IP Experience in handling routing platformslike. ASR and ISR series Cisco routers. Responsiblefor managing / monitoring / troubleshooting the SDWAN, FMC and NetworkInfrastructure in the DC, DR andbranch locations. Responsible for Coordinating with the OEMto resolve P1 issues. All IT assets irrespective of installed or third-party vendor installed, theengineer support must be provided by the resources as vendor management. Responsiblefor work on Vulnerability component Requirements Oversee the overall operationsof the network infrastructure, including monitoring, maintenance, andtroubleshooting. Ensure high availabilityand performance of the network. Implement best practicesand standards for network operations. Coordinate withcross-functional teams to resolve network-related issues. Lead the response andresolution efforts for major incidents impacting network services. Coordinate with technicalteams, stakeholders, and vendors to minimize downtime and restore services. Conduct post-incidentreviews and implement preventive measures. Develop and maintainbusiness continuity plans for network operations. Identify critical networkcomponents and implement redundancy measures. Conduct regular drillsand tests to ensure readiness for potential disruptions. Ensure compliance withrelevant industry standards, regulations, and internal policies. Collaborate with internaland external auditors for compliance audits. Implement correctiveactions and recommendations to address audit findings. Lead and mentor a team ofnetwork operations professionals. Set performance goals,provide regular feedback, and conduct performance evaluations. Foster a collaborativeand supportive work environment. Identify training anddevelopment needs and facilitate skill enhancement programs.

This job Involvs rotational shifts and week offs Shift Time 8:30 PMto 5:30 PM 5:30 PM to 2:30 AM 12:30 AM to 9:30 PM HOlidays will be as per Canada (No regional holidays ) Time Zone : EST Candidate must have Strong English and/or French proficiency (written and verbal), with highest level of Accent Neutralization Sound understanding of TELECOM, switching Technologies A good team player Responsibilities Customer Complaint Handling Identification of customer on call Understanding nature of the problem Updating customer information in the database First Level Resolution Fix known problems from KEDB Temporary fix (when pre-installed backup is absent) Activating network backup (when backup is already present) Performance Management Generation of overall PBX network performance statistics Network monitoring Fault and quality issues identification Criticality based labeling Alarm correlation o Alarm normalization Trouble Ticket Management Reactive Open / Update / Clear (e.g.: Problem resolved) / Close TT (On receiving customer confirmation) Proactive Automated / Manual ticket generation Proactive Automated / Manual Ticket prioritization Reactive - Assign ticket to the correct team Customer Communication Communicate ETA / ETR Status update of TT/ problem resolution Confirmation of problem before TT closure Customer reporting (e.g.: RFO, incident report, action taken report

Responsible for driving day to day system and service engineering and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Support, maintenance, and deployment of system applications Managing storage Troubleshoot issues highlighted by service assurance teams. Publishing dashboards to track projects. System installation and configuration Support in technical analysis of software, hardware, and network systems Perform integration and migration with existing systems. Maintaining and updating technical documents and procedures Desired Skill sets Experience in network maintenance/ migrations/enhancements Expertise on various telecommunication equipment Good Knowledge in various products offered by service provider.

Position Summary : Sr. Manager shall be responsiblefor the preparation and verification of annual budget for landing stations,work as interface with different submarine cable consortiums, prepare andmanage AOP for the Cable stations, track the Submarine wet plant inventory,support in MOD and MOHA clearance required for marine maintenance providers,coordinate for cable repairs with marine service providers and consortiums,track invoicing and payment for central billing party function, handle O&Mmatters related to submarine cable systems, support in new businessopportunities related to Submarine cable systems, should have a working knowledgeof Network Operations Center, Cable Landing Stations. Coordination withRegulatory and Legal teams. Liaising with various Government agencies for cablerepairs, cable protection and cable O&M activities. Should have goodinterpersonal skills to manage consortium matters. Major Responsibilities: To prepare annual Budget /True-up data for cable stations managed by Tata Com To representTata Comm in Submarine Cable consortiums for all O&M and finance matters Toparticipate & provide inputs for AOP (Annual Operation Plan) to FPA teamduring AOP preparation. To obtaincost approval from consortium for Cable Station & associated land routesrelated matters and track these variable costs and reimbursement. To provideRe-verification of O&M invoices payment and Manual provisions based onthe supporting documents provided with the invoices by FP&A. To provideinformation to the finance team for raising the invoice to CBP for anyunplanned expenses. Tocoordinate with consortium & respective CLS to manage any planned activity. To carryout / manage wet segment cable repair under Tata Coms segment. To Coordinatewith cable stations/consortium and with authorities to secure advanceclearances for Vessel, crew and work permit for repair. Tocoordinate with cable ship operators and authorities to secure advanceclearances (MOD/MOHA/SPL) for Vessel, crew and work permit for repair throughrespective agencies. To ensurethe availability of recommended spares for wet maintenance Depot for Tata comsegment of consortium cable. To liaisonwith Govt. Authorities during any construction activities in Land cable or Wetsegment. To organizevarious reports / KPI from the cable stations under our purview as per theschedule & confirming the compliance. To manage andcoordinate with consortiums for managing the Central Billing Party functionefficiently. To support in new business opportunities related toSubmarine cable systems and participate in preparation of RFQ responses,regulatory matters. Liaising with various Government agencies for cable repairs,cable protection and cable O&M activities.

Global Network Architect This is a fantastic role where you will work as part of a global team and oversee all network, voice, and data centre services across APAC region. Some of the key responsibilities include: Architect network solutions in line with global standard. Develop and maintain technical standards. Develop network technical strategy. Manage product life cycle and create infrastructure refreshment plan. Provide escalation support for critical operational service and project delivery. Build the relationship with APAC business, business IT, and 3rd party vendors respectively and ensure that high quality of Network Service is provided to the business and business IT users. Build effective collaboration across teams and other IS departments to move initiatives forward with our IT partners and users. Work with third party vendors to manage service delivery method, resources, timing, and location. Develops and maintain a productive working relationship with key stakeholders, project sponsors, and vendors. Works with all levels of staff and management both internally and externally. Identify opportunities to improve and mature IS engagement with our IT colleagues and end users. Work closely with global team and key vendors to ensure AIG global standards are maintained and priorities are aligned. What youll need to succeed Certification CCSP /CCDP/CCNP/CCIE or equivalent experience Expertise in Networking: Utilize your advanced knowledge in WAN, LAN/WLAN, and various routing protocols like OSPF and BGP . Experience working on deployments for routing & switching protocols, wireless network, firewall, load-balancer, proxy, DNS, and DHCP in a global corporate environment Experience working in complex global & domestic network environments Experience on supporting voice over IP technologies Vendor management experience Demonstrated ability to identify, understand and communicate business needs Ability to communicate effectively with technical and non-technical people Ability to adapt to change and manage in an uncertain environment Understanding of the IT environment

Required Key Skills and Qualifications: Bachelors degree in Engineering, Computer Science, or related field. 6+ years of experience in network operations or managed services. (experience differs as per the band mentioned in above) Strong knowledge and hands-on experience in SD-WAN technologies (e.g., Cisco Viptela, Fortinet, Versa, VMware VeloCloud, SilverPeak etc.). Deep understanding of IP networking protocols (BGP, OSPF, VRF, GRE, IPSec, NAT, MPLS, GVPN etc.). Proven experience in troubleshooting complex WAN/LAN issues in large-scale enterprise or service provider environments. Familiarity with network monitoring & troubleshooting tools. Understanding of network security principles, with hands-on in firewalls (Fortinet/Palo Alto/Cisco ASA) considered a strong advantage. Exposure to cloud-based networking and security services (AWS TGW, Azure VWAN, SASE, etc.). Industry standard certifications in relevant domain will be added advantage. Key Responsibilities: Act as the technical escalation point for all SD-WAN-related issues within the operations team. Own and drive the end-to-end assurance of SD-WAN services including performance monitoring, fault resolution, and root cause analysis. Work closely with NOC, engineering, vendors, and customer teams to ensure network availability and SLA adherence. Analyze network performance data and recommend optimization actions and corrective measures. Lead or support incident triage, change implementation, and problem management initiatives. Ensure proper documentation of configurations, standard operating procedures (SOPs), and best practices. Assist in knowledge transfer and training of L2 teams for continuous skill upliftment.

The role owns the design & development of solution architecture with respect to technical solution design & service design for complex solutions in the respective areas of Network/SDWAN/Cloud & security/Mobility & IoT/other domains with the objective of increasing revenue, profitability, and market competitive. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results.Responsibilities Serve as a technical expert on solutions design, development, and implementation requirements to address business needs. Analyse the functionality and constraints of recommended solution across multiple systems/platforms/applications. Scan the technology requirements of market, participate in product development activities, represent in customer / marketing forums to increase brand awareness. Ensure compatibility, interoperability, stability, and usability of solution architecture. Design and deliver complex solutions as per customer requirements. Work with various stakeholders including sales team, products team, engineering team to jointly assess customer requirements. Support the Product team through the product development lifecycle and provide inputs on product features from a business requirements/customer perspective. Work with clients, internal stakeholders to provide integrated solution architecture across multiple products to meet the client requirements. Provide an expertise to internal teams and/or external vendors and partners to design complex solutions and ensure effective delivery of the same. Create and review architecture and solution design artifacts. Proactively provide guidance on engineering methodologies, standards, and best practices. Identify, communicate, and mitigate Risks, Assumptions, Issues and Decisions throughout complete lifecycle (Pre-sales, Delivery, Support) The role may be an individual contributor or may lead a small team.Desired Skill sets Ability to translate customer and business requirements into technical solutions. Understanding on Enterprise Architecture, business concepts, processes, and requirements Experience in creating HLD and LLD Developing creative, logical solutions and assisting in the presentation of findings and recommendations to clients Industry domain knowledge of key technology and industry trends Experience of delivering consulting assignments for customers in design/architecture area