As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact Responsibilities: Responsible to manage end to end feature development and resolve challenges faced in implementing the same Learn new technologies and implement the same in feature development within the time frame provided Manage debugging, finding root cause analysis and fixing the issues reported on Content Management back-end software system Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5 to 10 years of experience in Base-24 development on TANDEM Design, develop, and maintain Base-24 applications on TANDEM systems to support seamless payment processing and transaction switching strong problem-solving skill, Provide technical support and resolve production issues related to Base-24, Base-24 EPS, and TANDEM environments Preferred technical and professional experience None

Candidate should have experience in Software development, tools development role, firmware development role or validation tools development.Candidate shall design and develop algorithms for Post Silicon Validation of next generation IBM server processors, SOCs and ASICs. He/She will be working on processor Bringup Activities and own key debugs during the bring up/power on phase. The candidate will be expected to interface with multiple stakeholders in hardware design teams, lab teams, performance teams and characterization teams. Candidate must work on coverage closure by developing comprehensive test plans and strategies and drive to achieve coverage goals while interacting with stakeholders, verif teams and design teams. He/She must be skilled in utilizing object-oriented programming skills in C/C++ and scripting languages like Python/Perl to write complex test scenarios to automate/optimize. Candidate must possess experience in verifying multi-processor cache coherency and memory subsystems, ensuring seamless operation in complex systems. Proficiency in emulator env/FPGA validation is preferred. She/he must possess excellent communication skills and understand agile processes. The candidate must have an eagerness and curiosity to learn and be willing to code and participate hands on. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Technical ExpertiseVery proficient in C programming, Strong Scripting skills. Over 5 years experience in hands on Software development using C, C++. Computer Architecture KnowledgeIn-depth knowledge of computer architecture, including processor core design specifications, instruction set architecture, and logic verification. Multi-Processor Cache CoherencyExperience in verifying multi-processor cache coherency and memory subsystems, ensuring seamless operation in complex systems. Operating Systems and ConceptsAtleast 2 years experience with Multithreading, context switching, memory management related development Preferred technical and professional experience IO device drivers, firmware exposure(NIC controller, PCIe device controllers, ASIC FW development experience) ARM architecture RISC V architecture Spike simulator experience, QEMU simulator

This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Fully competent in own area. Acts as a key contributor in a more complex critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward. Skills (competencies)

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Workday Extend Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Mandatory to have Workday Related certification for the Primary skill15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity in handling client issues and resolving system or application problems. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication with clients- Analyze system or application issues- Implement resolutions based on product knowledge Professional & Technical Skills: - Must To Have Skills: Proficiency in Workday Extend, Mandatory to have Workday Related certification for the Primary skill- Strong understanding of system or application troubleshooting- Experience in system or application support- Knowledge of system or application design principles Additional Information:- The candidate should have a minimum of 5 years of experience in Workday Extend- This position is based at our Bengaluru office- A mandatory Workday Related certification is required Qualification Mandatory to have Workday Related certification for the Primary skill15 years full time education

Entity :- Accenture Strategy & Consulting Team :- Strategy & Consulting Global Network Practice :- Responsible AI COE Title :- Responsible AI Specialist/ Sr. Analyst Job location :- Bangalore/Gurgaon/Pune/ Hyderabad/Chennai/Mumbai The rapid development of AI is creating new opportunities to improve the lives of people around the world, from business to healthcare to education. As a result, it is also raising new questions about the best way to build fairness, interpretability, privacy and security into these systems. The Data and AI revolution is changing everything. Its everywhere transforming how we work and play. Join Accenture and help transform leading companies and communities around the world. Accenture is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate, and deliver value provides an unparalleled opportunity to grow and advance. Accentures S&C Global Network Data & AI team covers the range of skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with our broader Strategy and Consulting practice, we bring a unique ability to drive end to end business change through the application of Data and AI. At the forefront of the industry, youll help make our Responsible AI vision a reality for clients looking to better serve their customers and operate always-on enterprises. Were not just focused on increasing revenues our technologies and innovations are making millions of lives easier and more comfortable. But above all, were doing this responsibly and inclusively to make sure AI technology is used equitably and in a way that is both ethically and technically sound. Join us and become an integral part of our global Responsible AI team with the credibility, expertise and insight clients depend on. There will never be a typical day at Accenture, but thats why people love it here. You will be working with famous brands and household names no worrying about how to explain what you do to your family again! We are looking for experienced and motivated individuals who will be a part of the Responsible AI Centre of Excellence (COE) within Accenture to join our multi-disciplinary Responsible AI team . We are committed to help people build AI products/solutions/services in a responsible and trustworthy manner. The ideal candidate should have a strong client-facing consulting background in data science/analytics with an ability to pick up new technologies very quickly . He/she will be passionate about understanding the impact of AI systems on people and society and will have a track record in using tools to undertake assessments such as Fairness/Bias, Explainability, Model Validation and Robustness, to assess model behaviour through a Responsibility lens. Being a part of Accenture will help you grow both professionally and personally as you help shape our thinking and approaches to Responsible AI, working alongside world-class academics, industry leaders and practitioners. Responsible AI is a key strategic priority for Accenture and were looking for the very best in the field to help us meet our ambitious goals in this space.Qualification Responsibilities: As a client-facing in Responsible AI, you will consult with Accentures clients on how todesign & develop reliable, effective user-centered AI systems in adherence to general best practices for software systems, together with practices that address responsibility considerations unique to AI & machine learning. You will also be expected to contribute to research on how AI systems can be designed holistically with fairness, interpretability, privacy, security, safety, and robustness built in by design. As part of our team, you will: Be a subject matter expert on technical aspects of Responsible AI & Data Collaborate with colleagues to develop best practices, frameworks, tools for scalable implementation of Responsible AI in enterprises Conduct research on Responsible AI policies, principles, issues, risk identification, risk remediation, regulatory requirements, latest trends etc. Bring a strong conceptual understanding of Responsible AI, principles & tools with experience of using these tools in close collaboration with internal and external stakeholders/clients Evaluate and implement technical best practices and tools for fairness, explainability, transparency, accountability, and other relevant aspects of Responsible AI Develop a clear understanding of clients business issues to adopt the best approach to implement the Responsible AI Framework Establish a consistent and collaborative presence by partnering with clients to understand the wider business goals, objectives & competitive constraints Provide thought leadership by publishing in public forums/conferences/blogs on Responsible AI products, research or developments Leading diverse and well-qualified RAI team. Skillset : Education :- PhD / Masters / Bachelors degree in Statistics / Economics / Mathematics /Computer Science / Physics or related disciplines from Premier Colleges in India or Abroad. Specialization in Data Science. Must Have 3 10 years of Hands-on Data science experience in solving real life complex business problems Minimum 1 years experience in enhancing AI systems to meet Responsible AI principles - Explainability, Fairness, Accountability, etc. Passionate about understanding the impact of AI systems on people and society Hands-on experience of using techniques such as data bias testing (e.g. for under-represented groups, proxy variables, recall bias, skew etc), Explainability (e.g. SHAP values, LIME), sensitivity testing, repeatability and similar to understand model limitations. Demonstrated experience in writing reports that summarize analysis / assessments into simple and concise actionable points Strong conceptual knowledge and practical experience in the Development, Validation, and Deployment of ML/AL models such as: Supervised Learning - regression, classification techniques Unsupervised Learning clustering techniques Recommender Systems Reinforcement Learning Deep Learning Sequence models (RNN, GRU, LSTM etc.), CNN, GAN etc Econometric models Exploratory Data analysis, Hypothesis testing etc. Comfortable in ingestion of technical whitepapers, legal policies, government regulations etc. in relation into Responsible AI and work with Academic partners to convert them into practice Ability to learn and develop new methods, strategies and frameworks to proactively identify potential loopholes. Comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans Excellent written and verbal communication skills with ability to clearly communicate ideas and results to both technical and non-technical business audience, such as senior leaders Good time management skills to manage day-to-day work progress and ensure timely and high-quality deliverables Self-motivated with ability to work independently across multiple projects and set priorities and Strong analytical bent of mind. Good to have Cloud Certifications (Azure / AWS / GCP) Knowledge of AWS SageMaker Clarify / Azure Responsible ML and Fairlearn SDK / GCP AI Explanations Experience in Chatbot Analytics, Web Crawling Experience in MLOps tools like MLflow or Kubeflow Knowledge of cybersecurity, vulnerability assessment, risk remediation etc.

Entity :- Accenture Strategy & Consulting Team :- Strategy & Consulting Global Network Practice :- Responsible AI COE Title :- Responsible AI Specialist/ Sr. Analyst Job location :- Bangalore/Gurgaon/Pune/ Hyderabad/Chennai/Mumbai The rapid development of AI is creating new opportunities to improve the lives of people around the world, from business to healthcare to education. As a result, it is also raising new questions about the best way to build fairness, interpretability, privacy and security into these systems. The Data and AI revolution is changing everything. Its everywhere transforming how we work and play. Join Accenture and help transform leading companies and communities around the world. Accenture is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate, and deliver value provides an unparalleled opportunity to grow and advance. Accentures S&C Global Network Data & AI team covers the range of skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with our broader Strategy and Consulting practice, we bring a unique ability to drive end to end business change through the application of Data and AI. At the forefront of the industry, youll help make our Responsible AI vision a reality for clients looking to better serve their customers and operate always-on enterprises. Were not just focused on increasing revenues our technologies and innovations are making millions of lives easier and more comfortable. But above all, were doing this responsibly and inclusively to make sure AI technology is used equitably and in a way that is both ethically and technically sound. Join us and become an integral part of our global Responsible AI team with the credibility, expertise and insight clients depend on. There will never be a typical day at Accenture, but thats why people love it here. You will be working with famous brands and household names no worrying about how to explain what you do to your family again! We are looking for experienced and motivated individuals who will be a part of the Responsible AI Centre of Excellence (COE) within Accenture to join our multi-disciplinary Responsible AI team . We are committed to help people build AI products/solutions/services in a responsible and trustworthy manner. The ideal candidate should have a strong client-facing consulting background in data science/analytics with an ability to pick up new technologies very quickly . He/she will be passionate about understanding the impact of AI systems on people and society and will have a track record in using tools to undertake assessments such as Fairness/Bias, Explainability, Model Validation and Robustness, to assess model behaviour through a Responsibility lens. Being a part of Accenture will help you grow both professionally and personally as you help shape our thinking and approaches to Responsible AI, working alongside world-class academics, industry leaders and practitioners. Responsible AI is a key strategic priority for Accenture and were looking for the very best in the field to help us meet our ambitious goals in this space.Qualification Responsibilities: As a client-facing in Responsible AI, you will consult with Accentures clients on how todesign & develop reliable, effective user-centered AI systems in adherence to general best practices for software systems, together with practices that address responsibility considerations unique to AI & machine learning. You will also be expected to contribute to research on how AI systems can be designed holistically with fairness, interpretability, privacy, security, safety, and robustness built in by design. As part of our team, you will: Be a subject matter expert on technical aspects of Responsible AI & Data Collaborate with colleagues to develop best practices, frameworks, tools for scalable implementation of Responsible AI in enterprises Conduct research on Responsible AI policies, principles, issues, risk identification, risk remediation, regulatory requirements, latest trends etc. Bring a strong conceptual understanding of Responsible AI, principles & tools with experience of using these tools in close collaboration with internal and external stakeholders/clients Evaluate and implement technical best practices and tools for fairness, explainability, transparency, accountability, and other relevant aspects of Responsible AI Develop a clear understanding of clients business issues to adopt the best approach to implement the Responsible AI Framework Establish a consistent and collaborative presence by partnering with clients to understand the wider business goals, objectives & competitive constraints Provide thought leadership by publishing in public forums/conferences/blogs on Responsible AI products, research or developments Leading diverse and well-qualified RAI team. Skillset : Education :- PhD / Masters / Bachelors degree in Statistics / Economics / Mathematics /Computer Science / Physics or related disciplines from Premier Colleges in India or Abroad. Specialization in Data Science. Must Have 3 10 years of Hands-on Data science experience in solving real life complex business problems Minimum 1 years experience in enhancing AI systems to meet Responsible AI principles - Explainability, Fairness, Accountability, etc. Passionate about understanding the impact of AI systems on people and society Hands-on experience of using techniques such as data bias testing (e.g. for under-represented groups, proxy variables, recall bias, skew etc), Explainability (e.g. SHAP values, LIME), sensitivity testing, repeatability and similar to understand model limitations. Demonstrated experience in writing reports that summarize analysis / assessments into simple and concise actionable points Strong conceptual knowledge and practical experience in the Development, Validation, and Deployment of ML/AL models such as: Supervised Learning - regression, classification techniques Unsupervised Learning clustering techniques Recommender Systems Reinforcement Learning Deep Learning Sequence models (RNN, GRU, LSTM etc.), CNN, GAN etc Econometric models Exploratory Data analysis, Hypothesis testing etc. Comfortable in ingestion of technical whitepapers, legal policies, government regulations etc. in relation into Responsible AI and work with Academic partners to convert them into practice Ability to learn and develop new methods, strategies and frameworks to proactively identify potential loopholes. Comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans Excellent written and verbal communication skills with ability to clearly communicate ideas and results to both technical and non-technical business audience, such as senior leaders Good time management skills to manage day-to-day work progress and ensure timely and high-quality deliverables Self-motivated with ability to work independently across multiple projects and set priorities and Strong analytical bent of mind. Good to have Cloud Certifications (Azure / AWS / GCP) Knowledge of AWS SageMaker Clarify / Azure Responsible ML and Fairlearn SDK / GCP AI Explanations Experience in Chatbot Analytics, Web Crawling Experience in MLOps tools like MLflow or Kubeflow Knowledge of cybersecurity, vulnerability assessment, risk remediation etc.

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and addressing any issues that arise, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve development processes to increase efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with cloud technologies and deployment strategies.- Knowledge of security protocols and best practices in application development. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years of full time education is required. Qualification 15 years of full time education

Entity :- Accenture Strategy & Consulting Team :- Strategy & Consulting Global Network Practice :- Responsible AI COE Title :- Responsible AI Specialist/ Sr. Analyst Job location :- Bangalore/Gurgaon/Pune/ Hyderabad/Chennai/Mumbai The rapid development of AI is creating new opportunities to improve the lives of people around the world, from business to healthcare to education. As a result, it is also raising new questions about the best way to build fairness, interpretability, privacy and security into these systems. The Data and AI revolution is changing everything. Its everywhere transforming how we work and play. Join Accenture and help transform leading companies and communities around the world. Accenture is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. The sheer scale of our capabilities and client engagements and the way we collaborate with the ecosystem, operate, and deliver value provides an unparalleled opportunity to grow and advance. Accentures S&C Global Network Data & AI team covers the range of skills, from Strategy, Data Science, Data Architecture, AI Engineering and Visual Insights. When combined with our broader Strategy and Consulting practice, we bring a unique ability to drive end to end business change through the application of Data and AI. At the forefront of the industry, youll help make our Responsible AI vision a reality for clients looking to better serve their customers and operate always-on enterprises. Were not just focused on increasing revenues our technologies and innovations are making millions of lives easier and more comfortable. But above all, were doing this responsibly and inclusively to make sure AI technology is used equitably and in a way that is both ethically and technically sound. Join us and become an integral part of our global Responsible AI team with the credibility, expertise and insight clients depend on. There will never be a typical day at Accenture, but thats why people love it here. You will be working with famous brands and household names no worrying about how to explain what you do to your family again! We are looking for experienced and motivated individuals who will be a part of the Responsible AI Centre of Excellence (COE) within Accenture to join our multi-disciplinary Responsible AI team . We are committed to help people build AI products/solutions/services in a responsible and trustworthy manner. The ideal candidate should have a strong client-facing consulting background in data science/analytics with an ability to pick up new technologies very quickly . He/she will be passionate about understanding the impact of AI systems on people and society and will have a track record in using tools to undertake assessments such as Fairness/Bias, Explainability, Model Validation and Robustness, to assess model behaviour through a Responsibility lens. Being a part of Accenture will help you grow both professionally and personally as you help shape our thinking and approaches to Responsible AI, working alongside world-class academics, industry leaders and practitioners. Responsible AI is a key strategic priority for Accenture and were looking for the very best in the field to help us meet our ambitious goals in this space. Responsibilities: As a client-facing in Responsible AI, you will consult with Accentures clients on how todesign & develop reliable, effective user-centered AI systems in adherence to general best practices for software systems, together with practices that address responsibility considerations unique to AI & machine learning. You will also be expected to contribute to research on how AI systems can be designed holistically with fairness, interpretability, privacy, security, safety, and robustness built in by design. As part of our team, you will: Be a subject matter expert on technical aspects of Responsible AI & Data Collaborate with colleagues to develop best practices, frameworks, tools for scalable implementation of Responsible AI in enterprises Conduct research on Responsible AI policies, principles, issues, risk identification, risk remediation, regulatory requirements, latest trends etc. Bring a strong conceptual understanding of Responsible AI, principles & tools with experience of using these tools in close collaboration with internal and external stakeholders/clients Evaluate and implement technical best practices and tools for fairness, explainability, transparency, accountability, and other relevant aspects of Responsible AI Develop a clear understanding of clients business issues to adopt the best approach to implement the Responsible AI Framework Establish a consistent and collaborative presence by partnering with clients to understand the wider business goals, objectives & competitive constraints Provide thought leadership by publishing in public forums/conferences/blogs on Responsible AI products, research or developments Leading diverse and well-qualified RAI team. Qualification Skillset : Education :- PhD / Masters / Bachelors degree in Statistics / Economics / Mathematics /Computer Science / Physics or related disciplines from Premier Colleges in India or Abroad. Specialization in Data Science. Must Have 3 10 years of Hands-on Data science experience in solving real life complex business problems Minimum 1 years experience in enhancing AI systems to meet Responsible AI principles - Explainability, Fairness, Accountability, etc. Passionate about understanding the impact of AI systems on people and society Hands-on experience of using techniques such as data bias testing (e.g. for under-represented groups, proxy variables, recall bias, skew etc), Explainability (e.g. SHAP values, LIME), sensitivity testing, repeatability and similar to understand model limitations. Demonstrated experience in writing reports that summarize analysis / assessments into simple and concise actionable points Strong conceptual knowledge and practical experience in the Development, Validation, and Deployment of ML/AL models such as: Supervised Learning - regression, classification techniques Unsupervised Learning clustering techniques Recommender Systems Reinforcement Learning Deep Learning Sequence models (RNN, GRU, LSTM etc.), CNN, GAN etc Econometric models Exploratory Data analysis, Hypothesis testing etc. Comfortable in ingestion of technical whitepapers, legal policies, government regulations etc. in relation into Responsible AI and work with Academic partners to convert them into practice Ability to learn and develop new methods, strategies and frameworks to proactively identify potential loopholes. Comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans Excellent written and verbal communication skills with ability to clearly communicate ideas and results to both technical and non-technical business audience, such as senior leaders Good time management skills to manage day-to-day work progress and ensure timely and high-quality deliverables Self-motivated with ability to work independently across multiple projects and set priorities and Strong analytical bent of mind. Good to have Cloud Certifications (Azure / AWS / GCP) Knowledge of AWS SageMaker Clarify / Azure Responsible ML and Fairlearn SDK / GCP AI Explanations Experience in Chatbot Analytics, Web Crawling Experience in MLOps tools like MLflow or Kubeflow Knowledge of cybersecurity, vulnerability assessment, risk remediation etc.

Job Title - S&C Global Network - AI - Healthcare Analytics - Senior Analyst Management Level: 10-Senior Analyst Location: Gurgaon/Bangalore/Mumbai Must-have skills: Phython, Spark,SQL, Tableau, Power BI Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. WHATS IN IT FOR YOU Conduct data wrangling and analysis on healthcare claims, provider datasets, and publicly available health data. Develop predictive models using data science and AI techniques to address client needs. Utilize natural language processing (NLP) capabilities to extract insights from unstructured data sources. Collaborate with cross-functional teams to implement analytics solutions effectively. Translate complex data findings into clear, concise, and actionable strategies. What you would do in this role Work with Managers to get Client's business requirements and deliver Analytics driven solution. Duties and Responsibilities Sr. Data Scientist responsible for generating actionable recommendations well-supported by quantitative analysis to help our clients address their ongoing problems. Present analytic findings & opportunities for improvement to senior management and summarize key findings, and aid in the dissemination of metrics throughout the organization. Build knowledge base and disseminate information on applications of variety of analytical techniques. Develop statistical models and delivery of analytic offerings and solutions in health domain areas. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Experience in resolving complex data issues in creative and effective ways. Strong people management skills both at client site and an offshore environment Excellent communication skills and ability to interact with all levels of end users, stakeholders, and technical resources. Adept with using Statistical (like forecasting/modeling, optimization models), Machine Learning (GBM, Decision Trees etc.), AI techniques (Deep Learning) Good exposure to consulting experience/basic understanding of business problems and suggesting solutions. Technical Skills: Proficient in data handling suites PYTHON, Spark, SQL, or similar packages Excellent written and oral communication skills with ability to clearly communicate ideas and results to non-technical businesspeople. Strong aptitude, ability, motivation, and interest in placing quantitative analysis in the context of health care business for providers / payers/Public health systems Experience working with cloud providers (e.g. AWS, Azure, GCP) Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 3-5 Years in Healthcare Analytics Educational Qualification: Bachelor's / masters degree in computer science, statistics, applied mathematics, or a related field.

To be UpdatedQualification To be Updated

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and functionalities, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with cloud technologies and deployment strategies.- Ability to troubleshoot and resolve complex technical issues. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.- This position is based at our Noida office.- A 15 years of full time education is required. Qualification 15 years of full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and addressing any issues that arise, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with cloud technologies and deployment strategies.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Mumbai office.- A 15 years of full time education is required. Qualification 15 years of full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : SD-WAN Implementation Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring the smooth functioning of the system or application. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide ongoing support to clients, addressing their technical issues and ensuring their satisfaction.- Troubleshoot system or application problems and provide timely resolutions.- Collaborate with cross-functional teams to identify and resolve complex technical issues.- Maintain a deep understanding of the product and its functionalities to effectively address client queries.- Continuously enhance product knowledge and stay updated with the latest industry trends.- Assist in the design and implementation of system or application enhancements.- Contribute to the development of support documentation and knowledge base resources. Professional & Technical Skills: - Must To Have Skills: Proficiency in SD-WAN Implementation.- Strong understanding of network protocols and technologies.- Experience in troubleshooting network connectivity issues.- Knowledge of routing and switching concepts.- Familiarity with network security principles and best practices.- Good To Have Skills: Experience with network monitoring tools.- Knowledge of cloud networking concepts.- Understanding of software-defined networking (SDN) principles. Additional Information:- The candidate should have a minimum of 3 years of experience in SD-WAN Implementation.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Skill required: Network Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of NetworkThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for May represent the team and actively help in the preparation of documents to support tenders for contracts Clean order validation of customer requirements to ensure smooth provisioning Allocated work by the Inbox Manager and then plans and manages own workload in line with team performance targets and customer satisfaction Liaises with various other departments including pre sales, product management, customer services and sales teams to ensure accurate data capture and provisioning Raises all orders and MACD requests onto the various CRM systems to ensure order completion is in line with SLA and accurate billing Proactively keeps the customer updated at all key stages of the order cycles May attend and actively contributes to customer service reviews to build and strengthen relationships Adhere to all documented processes & procedures Manage ad hoc projects and undertake additional tasks and responsibilities to ensure timely service deliveryAccurate records will be maintained to ensure MACD change requests can be completed in a timely manner, thus ensuring maintenance of a green order book and quality of service May work on multiple orders at once Supports both Consumer & Business accounts across the business Supports customers with contracts for multiple solutions across multiple 3rd party suppliers Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Bachelor’s degree in a technical field: Computer Science, Engineering, or similar Experience working in an external customer facing technical support role Experience troubleshooting complex technical issues Excellent written and verbal communication skills in English Fundamental L2/L3 networking knowledge: network stacks, switching, routing, firewalls, etc. Experience working with Linux Ability to work in a dynamic, high pressure customer facing environment Ability to manage and prioritize numerous customer issues simultaneously. Additional Skills Considered a Plus Experience with Docker and Kubernetes Experience with ELK stack Experience working with Telecommunication Providers Experience with scripting: Ansible, Bash, Python

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications function optimally and meet client needs. You will also be responsible for developing new features and functionalities, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with cloud technologies and deployment strategies.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Nagpur office.- A 15 years of full time education is required. Qualification 15 years of full time education

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP Basis Administration Good to have skills : NA Educational Qualification : 15 years of full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. Your typical day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the application meets the required standards and functions effectively. You will engage in problem-solving activities, contributing to the overall development process and ensuring that the applications are robust and user-friendly. Your role will also require you to stay updated with the latest technologies and methodologies to enhance the quality of the software being developed. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with cloud technologies and deployment strategies.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years of full time education is required. Qualification 15 years of full time education

Job Title:Five9_Level 9_Consultant_(Entity -S&C GN) Management Level:Level 9 - Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Five9, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, , Industry Solutions Consulting Good to have skills: Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Genesys Cloud, Genesys Engage, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : Join our team of SONG consultants who solve customer-facing challenges with clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities: Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Five9 contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills: Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Five9. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like VCC Administrator, Campaigns and IVR scripts. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different on-premises and cloud solutions and providing detailed TCO. Experience in VCC administration & application experience:Use VCC Administrator, Campaign management tools, Scripts, Five9 Framework Components (such as Multi-Protocol Label Switching (MPLS), CRM integrations, IVA, etc.) or similar solutions. Additional Information: An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture:Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | Accenture Qualification Experience:4-8 years Educational Qualification:Engineering Degree or MBA from a tier 1 institute

Skill required: Tech for Operations - Tech Solution Architecture Designation: App Automation Eng Assoc Director Qualifications: Any Graduation Years of Experience: 18 to 28 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do 14+ years of experience in IT service delivery, with experience in Solutioning, delivery and project management for Global Banking customers. Overall Skills to manage the business stakeholders, project management and technology teams. Banking Program Solution lead role with subject matter expertise for domain with understanding of business/ Product requirement scope, definition, requirement configuration.May manage individual projects or coordinate a team of Solution/Data/Enterprise Architects.Understands and manages client and program stakeholders expectations and business objectives.Establishes agile teams and ensures their availability throughout the project.Establishes and launches the Agile governance structure and processes including all applicable agile rolesRepresent individuals who interpret, analyze and translate client requirements into cost-effective, reliable, predictable and deliverable solutions, tied to standard Technology offerings. What are we looking for Banking Industry delivery experienceExperience with software implementation methodology.Experience in Automation and Digital TransformationUnderstanding of AI, Data & Technologies. Must have Skills: Solution Architecture experience and experience in Banking Industry 1.Delivery and Program Management.2.Proficiency in Cloud technologies (AWS, Azure, GCP).3.Good understanding of multiple Banking Industry domain and Banking products4.Working knowledge of business processes in operations with process controls.5.Standardization & Business Excellence - Implement service standards & operational policies for business excellence.6.Experience with Transition and Transformation.7.Proven ability to build, manage and foster a team-oriented environment.8.Proven ability to work creatively and analytically in a problem-solving environment. Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : ServiceNow Good to have skills : ServiceNow IT Service ManagementMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide hardware/software support for configured services running on various platforms.- Implement technology at the operating system-level across all server and network areas.- Perform L1 and L2/ basic and intermediate level troubleshooting.- Maintain and update documentation for systems and software products.- Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow.- Strong understanding of IT Service Management.- Experience with data visualization tools such as Tableau or Power BI.- Hands-on experience in implementing various IT service management solutions.- Solid grasp of IT infrastructure and network troubleshooting. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeThis team is responsible for managing problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Revenue AssuranceExcel AnalyticsAbility to perform under pressureProblem-solving skillsDetail orientationResults orientationCommitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Infrastructure Program Control Services Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back office system data records and support customer activations and configuration adjustments. Your typical day will involve ensuring the smooth functioning of the telecommunication network and providing support to customers. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Manage the configuration and integration of telecommunication network elements.- Support customer activations and configuration adjustments.- Ensure the smooth functioning of the telecommunication network.- Manage back office system data records.- Collaborate with the team to provide solutions to work-related problems. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Program Control Services.- Good To Have Skills: Experience with network configuration management tools.- Strong understanding of telecommunication network elements and their life cycle management.- Experience in managing back office system data records.- Knowledge of customer activation and configuration adjustment processes. Additional Information:- The candidate should have a minimum of 3 years of experience in Infrastructure Program Control Services.- This position is based at our Ahmedabad office.- A 15 years full-time education is required. Qualification 15 years full time education

Job Title :Five9_Level 7_Manager_(Entity -S&C GN) Management Level :Level 7 - Manager Location :Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills : Five9, CX Transformation, CCaaS Advisory & Solution Architecture, CCaaS Consulting, Business Case Creation & Value Realization, , Industry Solutions Consulting Good to have skills : Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Genesys Cloud, Genesys Engage, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary :Join our team of SONG consultants who solve customer-facing challenges with clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction, and impacting front-end business metrics in a positive manner. Roles & Responsibilities : Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs. Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Five9 contact center solutions to clients:Product overview, Partner readiness support, pricing, documentation, first call presentations. Drive Partner support activities:A strong focus on nurturing deeper, more strategic relationships with key parties. Develop requirements based on leadership input:Performance/Status reporting, Problem Solving and Conflict Management. Professional & Technical Skills : Experience working with Customer Service Operations:Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing:Experience in Five9. In-depth knowledge and know-how of Customer Service Operations:Cross-industry experience, functional and hands-on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like VCC Administrator, Campaigns and IVR scripts. Proactively identifying customer needs through a technical benefits assessment:Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics:This includes pricing strategy of different on-premises and cloud solutions and providing detailed TCO. Experience in VCC administration & application experience:Use VCC Administrator, Campaign management tools, Scripts, Five9 Framework Components (such as Multi-Protocol Label Switching (MPLS), CRM integrations, IVA, etc.) or similar solutions. Additional Information : An opportunity to work on transformative projects with key G2000 clients. Potential to co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture :Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. About Our Company | Accenture Qualification Experience :8+ years Educational Qualification :MBA from a tier 1 institute

Responsibilities / Technical skills: Provides support for the complex technical issues and initiatives related to large-scale network applications, data systems, voice and/or other technical products and services; uses/creates diagnostic, simulation and other tools to maintain, troubleshoot and restore service or data to systems; act as an internal consultant regarding use of tools and processes; evaluates service level agreement criteria; identifies gaps in current technology processes and recommends changes to assure SLAs can be supported; performs complex migrations from development to production, upgrades, installations and/or configurations; may evaluate or review queries to extract data, create standard procedures, completes project sizing; updates/writes documentation and procedures and creates and/or provides related training;, writes/designs test scripts; creates change or issue logs; analyses performance trends and recommends process improvements; assesses changes for risk to production systems and assures quality, security and compliance requirements are met for supported areas; and creates, updates and tests the business continuation plan. Provide team leadership to team or project members in a technology organization. Assign tasks and/or project resources, work force management; provides work direction and monitors work progress and adherence to technical process controls/standards. Provides subject matter expertise. Technical Skills and Knowledge: Proficiency in Configuration and troubleshooting of routing and switching platforms like Juniper QFX, Cisco Nexus 5K/6K/9K and Juniper MX Proficiency in Configuration and troubleshooting IP routing protocols like BGP, OSPF Proficiency in Configuration and troubleshooting technologies/protocols like STP, QOS, HSRP, MULTICAST, DHCP Proficiency in Configuration and troubleshooting of Cisco ASA and Palo Alto Firewalls Proficiency in Security technologies like SSL VPN, IPSEC VPN, NAT, ACCESS Policies Proficiency in Leaf and Spine architecture and technologies like VXLAN, EVPN, MP-BGP Proficiency in Authentication technologies like LDAP, Radius Proficiency in Configuration and troubleshooting of SD-WAN Talari Proficiency in Configuration and troubleshooting of load balancers F5 and NetScaler Proficiency with Microsoft Office and Visio Professional Having the skillset to lead P1/Critical calls and good communication skills to deal with multiple stakeholders Having good understanding of Incident, Problem and Change management process Added advantage if can work on tools like HPNA, CAPM, NetScout, NetFlow Communication skills: - Must have excellent communication skills including written, oral and presentation - Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve L1 and L2 troubleshooting and providing hardware/software support. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure smooth functioning of production and development systems.- Perform regular maintenance and updates on software products.- Troubleshoot and resolve hardware and software issues.- Configure services on different platforms.- Implement technology at the operating system-level.- Collaborate with software vendors and brands.- Conduct L1 and L2 troubleshooting.- Provide basic and intermediate level support.- Manage and maintain server and network areas.- Ensure data integrity and security.- Monitor system performance and identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Storage Area Networks (SAN) Architecture and Design.- Good To Have Skills: Experience with virtualization technologies.- Strong understanding of server and network architecture.- Experience with hardware and software troubleshooting.- Knowledge of operating systems and software solutions.- Familiarity with different software vendors and brands.- Ability to perform L1 and L2 troubleshooting.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 5 years of experience in Storage Area Networks (SAN) Architecture and Design.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education