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Hands on experience on IP technology- MPLS/ILL/ SDWAN services. Should be ready to work in 24x7x365 support . L2 & L3 troubleshooting on proactive & reactive tickets/cases . Ticket life cycle management with all stake holders till the resolution, Escalation management. Daily Incident Management & Vendor management (e2e ownership of ticket) with ticket acknowledgement, Initial, Subsequent updates to customer & the resolution in follow up with TATA resolver Teams. Handle customer queries and concerns tactfully and get them addressed with help of respective teams. Ensure the Database management of the customer circuits. Ensure AMC Expiry track & subsequent renewal of the CPE which are hardware managed. Skills required : CCNA /CCNP MPLS SDWAN Routing & Switching Troubleshooting skills on GVPN MPLS, ILL & IZOIWAN

NOC Engineer (Tier 3) Locations & Number of Openings Delhi: 15 openings Jaipur: 15 openings Pune: 15 openings Chandigarh: 15 openings Experience: 8 years Certification: ITIL v3 (required) Job Description We are looking for a NOC Engineer (Tier 3) to lead and mentor our network operations team. The ideal candidate will have extensive hands-on experience troubleshooting complex environments and overseeing critical incident resolution. Key Responsibilities Own major incident management, serving as the escalation point for Tier 2. Lead high-severity incidents, guiding resolution from start to finish. Drive capacity planning, network optimization, and continuous improvement initiatives. Develop and refine NOC processes, runbooks, and best practices in alignment with ITIL. Coordinate with cross-functional teams for large-scale deployments, upgrades, and audits. Preferred Skills & Tools Experience Advanced Network Management : vTeMIP+FAS, UCA+UOC, NNMi+NA, BPM+RUM+DIAG Operations & Automation : SMAX+AM, OBM+OPTIC+BVD, CIT+UCMDB, SA+OO Infrastructure & Virtualization : VMWare, Server systems (Windows/Linux) Data Center : DCIM systems, including chiller plants, AHU, HVAC & PAC Qualifications 8+ years of experience in network operations or large-scale infrastructure support. ITIL v3 certification (required). Deep expertise in routing, switching, firewalls, and advanced monitoring tools. Excellent leadership, problem-solving, and communication skills. Ability to handle fast-paced and high-pressure situations effectively. Additional Details Opportunity to lead cross-functional projects and mentor Tier 1 and Tier 2 staff. Must be open to on-call support for major incidents. How to Apply Send your CV to shreyag@aeroqube.com with the subject line “NOC Engineer (Tier 3) – [Preferred Location].” #NOC #Tier3 #ITILv3 #vTeMIP #UCA #NNMi #BPM #DCIM #Leadership #Hiring #DelhiJobs #JaipurJobs #PuneJobs #ChandigarhJobs

At Infoblox, every breakthrough begins with a bold “what if.” What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career. Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 — evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”. In a world where you can be anything, Be Infoblox . Staff Enterprise TSE We have an opportunity for a Staff Enterprise TSE to join our Support Operations team in Trivandrum, reporting to the manager of Technical Support. In this pivotal role, you will provide technical assistance to Infoblox customers. This includes responding to customer inquiries via phone, email, and web, diagnosing and analyzing problems, and providing workarounds for customers. This is a complex, fast-paced environment, and you will own the most critical part of the customer experience. Be a Contributor — What You’ll Do Lead high-impact, high-visibility cases across products like NetMRI, Network Insight, NIOS, and SaaS platforms Act as a trusted technical advisor during major outages and sensitive escalations Coach senior escalation engineers and T2s in advanced troubleshooting and onboarding best practices Build internal tools and scripts, such as onedbtosql, migration.py, and add_seed_ni.py, to reduce resolution time and scale team efficiency Author advanced troubleshooting guides, including for DDoS, DHCP, vRA, and UDDI, and contribute to KCS content Collaborate with Engineering, Product, and QA to drive systemic product improvements Participate in hiring and interviews to ensure the technical bar for new talent remains high Contribute to or lead programs like onboarding frameworks, shift coverage optimization, and technical scorecard development Be Prepared — What You Bring 8+ years in enterprise technical support, including 2+ years in a senior escalation or staff-level role Deep knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and L2/L3 switching and routing Cloud-native expertise in SaaS platforms, AWS, containers, and Kubernetes Solid scripting skills in Python and Shell; familiarity with Ansible, Chef, and GitLab is a plus Proven ability to handle major customer escalations and lead RCA/post-mortem processes Calm under pressure, with exceptional communication and documentation skills Passion for mentoring and developing others in a highly technical environment Be Successful — Your Path First 90 Days : mmerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work. 6 Months : Lead escalations for at least one core product and contribute to tooling or onboarding improvements One Year : Be recognized as a technical authority across Support and Engineering, influence hiring decisions, and help shape the support strategy Belong— Your Community Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here. Be Rewarded — Benefits That Help You Grow, Thrive, Belong Comprehensive health coverage, generous PTO, and flexible work options. Learning opportunities, career-mobility programs, and leadership workshops. Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy. Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations. Charitable Giving Program supported by Company Match. Ready to Be the Difference? Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis #LI-Hybrid #LI-ST1

Who You will work with Cisco seeks a Technical Consulting Engineer with expertise on Cisco’s products and solutions to join Cisco’s CX High Touch Expert Care team. CX is a team of outstanding technical guides whose #1 focus is to deliver an outstanding customer experience. We help address the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. What You will Do - responsibilities You will be working closely with extended regional teams to deliver Business critical services to high value customers. In this role, you will be resolving issues with Cisco products and will gain insight on the detailed functionality of Cisco products and customers with all distributed elements of the service chain. The ideal candidate demonstrates a proficiency and appetite to resolve customer issues and for learning new technologies, evidenced by the ability to expand upon core technical knowledge on Cisco products and technologies. Provide phone/email consultation to independently debug complex product problems reported by Cisco customer. Acts as a technical point of contact for engineers in team. Provide technical support to customers for Cisco technologies, products, and/or solutions. Typically be responsible for resolving moderately and complex technical problems, depending on the customers' need. You will simulate technical problems in lab environment. You will share knowledge with other people in writing technical documents and enlarge the knowledge database. You will provide internal and/or external technical presentations (cross-training). You will raise some specific problems to the responsible Business Units for product enhancement. You will demonstrate a competence and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. Ready to work in 24*7 Rotation Shift (Including Night Shift). Who you are - skills Bachelors or Master's degree or equivalent experience in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Electronics Engineering, or a similar field. 8 - 10 years of validated experience in technical consulting, design, deployment, and troubleshooting. Possess technical certifications like CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider). Maintaining and troubleshooting Cisco IP and Optical Routers (ASR9912, ASR9910, ASR9903, Cisco 8K) Experience in Networking Protocols and Service Configurations: Detailed knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, Segment Routing. Knowledge on Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, LISP Possess creative problem-solving and excellent troubleshooting/debugging skills. Easily simplifies, communicates, and educates customers about sophisticated data and processes. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Why Cisco? #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you! Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Are you naturally curious? So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology advancements across a wide range of applications such as 5G, augmented/virtual reality, autonomous vehicles, clean drinking water and space exploration. We are a team of collaborators who value fresh thinking and believe in mutual respect, constructive candor, diversity and inclusion. As a valued and trusted partner to our customers, we are continually pushing the boundaries of possibility. We believe in creating technology that transforms our world and are looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you. We are looking for an exceptional Principal Network Engineer based in Manesar, Gurugram to join the MKS IT Enterprise Infrastructure team. This position will work with a team that is responsible for the full lifecycle development and support of daily operations of IT network infrastructure and networking functions for MKS global network operations. Experience working in a multisite and international IT environment is a requirement. The team is looking for a candidate that has the aptitude for a wide variety of responsibilities that enjoys a dynamic and challenging environment. "Note: The successful candidate will receive the $250 StartSmart Incentive post-joining." Your Responsibilities Plan, architect and implement data communication networks that meet the organization’s needs and focused on Cloud integration with providers such as AWS and Microsoft Asure. Present network plans to management staff. Oversee the network implementation process, including setting schedules and budgets. Implement upgrades to hardware and software as needed. Research network technologies and stay up to date on advancements in the field. Provide support to the daily operations team as needed. Plan and recommend designs for continuous improvement in the network. Provide analysis of network capacity and health. Architecture and management of global Palo Alto firewall footprint. Lead the design, deployment, and management of the Network Access Control system Aruba ClearPass. Implement networking best practices and standards throughout the infrastructure. Creating documentation and communications as needed. Manage automation to ensure daily operations and standards are optimized. Participate in support through the Service now ticketing system. Escalate critical issues to manager in a timely manner. Coordinate technical implementation with partners from business. Ability to work after hours and participate in on-call coverage Other duties as assigned What will you bring to the team Technical Requirements Minimum 10-15 years of experience working with network technologies. Experience with integration with AWS, Azure and other cloud providers. Hands-on experience managing and designing solutions with Fortinet and Palo Alto firewalls Hands-on experience working with Aruba routers, switches and wireless access points. Experience designing and managing the Aruba network with Aruba Central. DNS, DHCP and IP addressing management. Remote access technologies (SSL, IPSec) and site-to-site VPN Wireless networks, controllers, and APs WAN and SDWAN provisioning and optimization Network/system monitoring and troubleshooting. Network Devices: Routers, Switches, Firewalls, Load Balancers (Multivendor Network Environment) Network Skills: TCP/IP, routing protocols (EIGRP,BGP,MPLS,IPSec VPN), Layer2/3 switching and VLAN configuration, Firewall security policy. Familiar with authentication services: Radius, TACACS/TACACS+, 802.1x Experience with Network Tools such ClearPass, Solar Winds, Cisco Umbrella, Infoblox, Cisco ISE Experience working in a team environment. Excellent analytical, troubleshooting and communications skills. Experience maintaining and supporting network infrastructure in a 24/7, On-Call model. Functional Requirements: Excellent written and verbal communication and organizational skills to effectively work with the all members of the team, a must. Ability to work effectively with a cross-functional team in planning, designing, acquisition, configuration and implementation of complex systems Ability to work effectively under deadline pressure and meet customer expectations in a demanding environment. Ability to work in a remote environment across international boundaries and cultural differences. Provide estimates on development effort and proposed technical solutions to business problem. Provide on-call support of critical applications and may coordinate on call response efforts with other IT team members as needed. Work under general supervision. Educational Qualifications Education / Experience: Associate Degree or Trade Certification in Computer related fields. Minimum 10-15 years of experience in networking technology environments. #LI-SM2 Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees. MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com . If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role

Are you naturally curious? So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology advancements across a wide range of applications such as 5G, augmented/virtual reality, autonomous vehicles, clean drinking water and space exploration. We are a team of collaborators who value fresh thinking and believe in mutual respect, constructive candor, diversity and inclusion. As a valued and trusted partner to our customers, we are continually pushing the boundaries of possibility. We believe in creating technology that transforms our world and are looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you. We are looking for an exceptional Network Engineer based in Manesar, Gurugram to join the MKS IT Enterprise Infrastructure team. This position will work with a team that is responsible for the full lifecycle development and support of daily operations of IT network infrastructure and networking functions for MKS global network operations. Experience working in a multisite and international IT environment is a requirement. The team is looking for a candidate that has the aptitude for a wide variety of responsibilities that enjoys a dynamic and challenging environment. Key Responsibilities Design and manage enterprise network architecture across data centers, campus, and branch environments using Cisco Nexus (9000/7000/5000 series) and Aruba switches (8360, 6300, 6200) . Lead deployment, configuration, and lifecycle management of FortiGate and Palo Alto firewalls with deep inspection, SSL decryption, advanced threat protection, and segmentation policies. Administer and optimize Forti Manager and Panorama for centralized firewall orchestration, policy versioning, and audit readiness. Architect and maintain Aruba ClearPass for policy-based NAC, 802.1X, RADIUS, TACACS+, endpoint profiling, and guest/onboarding services. Provide comprehensive support for Cisco ASA and Juniper SRX firewalls in hybrid environments. Oversee deployment, configuration, and support of Aruba Wireless Access Points (WAPs) and manage wireless services via Aruba Central , including advanced programming, policy configuration, and performance tuning. Ensure 24/7 visibility, performance, and health of the network using SolarWinds (NPM, NTA, NCM) and integrate alerts with ServiceNow (SNOW) for automated ticketing and incident tracking. Lead complex network troubleshooting, including packet captures, log analysis, and root cause investigations across multi-vendor environments. Drive documentation, standards development, and mentoring junior engineers. Collaborate with cybersecurity, cloud, and application teams to ensure secure and scalable connectivity. Core Technical Competencies Switching & Routing: Cisco Nexus (9000/7000/5000) – VPC, VDCs, VXLAN, BGP, OSPF, QoS Aruba CX Switching (8360, 6300, 6200) – VSX, OSPF, ACLs, Net Edit Firewalls & Security Platforms: Extensive experience with FortiGate firewalls, including Deep Packet Inspection, VPN configuration (IPsec etc.), SD-WAN optimization, Unified Threat Management (UTM), and Virtual Domains (VDOM) for secure multi-tenant environments In-depth knowledge of Palo Alto Networks technologies including App-ID, Threat Prevention, URL Filtering, Global Protect VPN, and Virtual Systems for secure, scalable firewall segmentation and remote access. Expertise in Forti Manager and Panorama for centralized, multi-firewall management, policy standardization, automated deployment, version control, and compliance auditing across enterprise environments. Cisco ASA & Juniper SRX – Traditional perimeter security, NAT, routing Access Control & Wireless: Aruba ClearPass – Authentication, profiling, policy enforcement Aruba Central – Cloud-managed WAPs, RF optimization, role-based access WAPs – Enterprise-grade wireless architecture and tuning Aruba CX switching platforms: 8360, 6300, 6200 – advanced CLI and Aruba Central GUI expertise Aruba Central: Template-based provisioning, variable injection, configuration groups, and firmware orchestration Layer 3 routing: OSPF, static routing, VRFs, routed interfaces, IP SLA VSX configuration for high availability and multi-path redundancy Zero-touch provisioning (ZTP) using Central’s onboarding framework Familiarity with REST APIs, Python scripting, or automation tools for network configuration (a plus) Experience integrating Aruba Central with ClearPass for NAC policies (preferred) Monitoring & Automation Tools: SolarWinds – NPM, NTA, NCM, Net Path ServiceNow (SNOW) – ITSM processes, CMDB, change management #LI-SM2 Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees. MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com . If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role

Job Summary: We are seeking an experienced Level 2 NOC Engineer specializing in Routing & Switching to monitor, troubleshoot, and resolve network incidents, ensuring minimal downtime and optimal performance. The candidate should have hands-on experience with enterprise-grade networking technologies, a strong understanding of Layer 2/3 networking protocols, and the ability to escalate complex issues appropriately. Key Responsibilities: Troubleshoot and resolve L2/L3 network issues related to routing, switching, VLANs, STP, OSPF, BGP, EIGRP, etc. Provide second-line support for escalated incidents from L1 NOC. Escalate critical incidents to L3/Engineering team when required. Perform basic configuration and maintenance on routers, switches, and firewalls. Document incidents, resolutions, and network changes accurately in ticketing systems like ServiceNow or Jira. Collaborate with ISPs and vendors to resolve WAN/LAN issues. Conduct network health checks and performance analysis reports. Follow established NOC procedures and contribute to improving documentation and SOPs. Participate in shift rotation, including night and weekend support. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). 2–4 years of relevant experience in NOC or network operations. Strong understanding of TCP/IP, routing protocols (BGP, OSPF, EIGRP), and switching technologies (VLANs, STP, trunking). Hands-on experience with Cisco, Juniper, or similar network hardware. Familiarity with network monitoring tools and ticketing systems. Basic knowledge of firewalls and VPN technologies is a plus. CCNA certification (or equivalent) required; CCNP is a strong advantage. Strong communication and analytical skills. Ability to work in a high-pressure 24x7 support environment. Job Type: Full-time Pay: ₹300,000.00 - ₹400,000.00 per year Schedule: Day shift

CISCO-Meraki –Network Administrator. Candidates with 3+ of experience in CISCI Meraki Network administration Shift Timing –US shifts Job Description  Monitor and maintain network infrastructure.  Troubleshoot and resolve network issues.  Monitor and manage Routing & Switching.  Monitor and manage Cisco Meraki products.  Deployment and management of Cisco & other network product solutions.  Strong written/verbal communications skillset  Strong interpersonal and teamwork skills  Configure, administer, document firewall, network and Wi-Fi infrastructure and change management.  Experience in performance tuning and optimization of firewalls and firewall policies.  Experience working on Firewall Rule base analysers and optimization approaches.  In depth understanding of Network ports, NAT, PAT and Access Lists.  Document network configurations and changes. Skillsets required:  Hands on Experience on Cisco Meraki firewall & wireless Product range - including MX, MS, MR products  In-depth knowledge of routing, switching, and wireless  Must have Strong knowledge of:  a)Firewalls- DMZ, VPNs, NAT, PAT and ACLs  b)IPAM - DNS, DHCP, HSRP  c)Routing - OSPF, BGP and EIGRP  d)TCP/IP, ports, protocols  e)Switching concepts - STP, Ether-channel, Port-channels, Stacking, Storm-control.  Must understand and align with Change Management process, problem management etc.  Anticipate, mitigate, identify and resolve problems affecting network performance, efficiency and availability  Flexible to work in different time-zones (mostly US) depending upon the project requirements.  Participate in meetings with Vendors and stakeholders in-line with Project requirements  Excellent analytical skills, strong interpersonal and communication skills.  Ability to work as a team player under Project Manager guidance/coordination with prescribed timelines and discipline. Thanks & Regards Aruna. P Technical Recruiter 8838607148 Email-aruna.winsolutions@gmail.com Job Types: Full-time, Permanent Pay: ₹10,053.94 - ₹60,157.18 per month Benefits: Health insurance Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Experience: CISCO-Meraki –Network Administrator: 3 years (Required) Work Location: In person

The LAN/WAN Support Administrator plays a crucial role in ensuring seamless network operations by independently resolving technical issues, providing on-call support, and conducting root cause analyses. This position is vital for maintaining high-quality customer service and satisfaction, thereby contributing to the organization's operational excellence. (1.) Key Responsibilities 1. Provide Technical Support For Lan/Wan Networking Issues By Troubleshooting And Resolving Incidents To Meet Agreed Service Level Agreements, Ensuring Minimal Disruption To Operations. 2. Conduct Root Cause Analysis On Escalated Issues, Employing Diagnostic Tools And Methodologies To Identify Underlying Problems And Implement Effective Solutions. 3. Enhance Operational Efficiency By Updating And Managing The Knowledge Base, Documenting Resolutions, And Sharing Best Practices To Foster A Culture Of Continuous Improvement. 4. Train And Mentor New Team Members And Analysts, Facilitating Knowledge Transfer And Ensuring Adherence To Quality Standards And Company Policies. 5. Ensure Positive Customer Experience By Optimizing First Call Resolution Rates And Minimizing Case Reopens, Ultimately Aiming For High Customer Satisfaction (Csat) Scores. Skill Requirements 1. Proficient in LAN/WAN technologies and protocols. 2. Strong troubleshooting skills in network connectivity issues and performance optimization. 3. Familiarity with network monitoring tools and diagnostic software. 4. Ability to analyze complex issues and implement effective solutions independently. 5. Excellent communication skills for effective customer interaction and team collaboration. 6. Excellent hands-on experience on the following technologies: 7. Routing protocols EIGRP, OSPF, BGP 8. LAN Switching VLAN, VTP, STP, EtherChannel, CoS 9. WAN MPLS, MPLS/VPN, MP-BGP 10. TCP/IP protocol suite, Quality of Service 11. Application protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc. 12. Network Security - IPSec VPN, AAA Architecture, TACACS+, RADIUS, firewalls 13. Data Center Architecture Network, Server, Storage Certification 1. Optional But Valuable: Cisco Certi No. of Positions 1 Skill (Primary) Data Center-Network Data-Network Data Auto req ID 1595847BR

Linux Engineer with Redhat certification, RHEL Migration, OS upgradation, Configuration Management(Ansible, Puppet, or Chef), Automation, devops L3 Linux Engineer : Please note this is Engineer role, we are looking people with linux server migration and implementation experience, Kindly dont share Linux administrator profiles RHEL Certified Engineer core skills OS Upgrades: Upgrade RedHat from unsupported version RHEL 5x, 6x, 7x to 8x or 9x Platform Migration: Switching to a different OS with active support (Linux distributions, alternative *nix variants). Virtualization: Encapsulating legacy systems within virtual machines to isolate them and extend their lifespan. Compatibility Testing: Thoroughly testing applications and integrations for compatibility with newer OS versions or alternative platforms. OS Upgrade Procedures: In-depth knowledge of in-place and fresh installation upgrade processes for Red Hat 8x and 9x In Place Upgrade Process Red Hat 8x and 9x Physical and Virtual Server migration, upgrade process Application Migration: Support Application team in Porting, repackaging, or rearchitecting applications to function on new OS versions or platforms. Data Migration and Backup: Support Backup team in Securely transferring data and ensuring comprehensive backups before changes are made Configuration Management: Tools like Ansible, Puppet, or Chef to automate system configuration and ensure consistency during migration. Cloud Migration: Assess the feasibility of moving EOL workloads to public cloud (AWS, Azure) Change Management: Coordinate upgrades/migrations with minimal disruptions, ensuring stakeholder buy-in.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Remote Technical Support Engineer (L2) is a developing engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions. Key responsibilities: Maintains the support process and ensures that requests for support are handled according to the procedures. Uses service assurance software and tools to investigate and diagnose problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate. Identifies and resolves problems following agreed procedures. Carries out agreed maintenance tasks. Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required. Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions. Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents and follows up until incident is resolved. Provides service recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures. Maintains secure, accurate, complete, and current configuration on configuration items (CIs). Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use. Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures. Maintains knowledge of specific specialisms, provides detailed advice regarding their application. Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members. Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures. Identifies problems and errors prior to or when they occur. Logs all such incidents in a timely manner with the required level of detail with all the necessary. Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution. To thrive in this role, you need to have: Working knowledge of technical documentation. Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. Knowledge of vendor technologies, such as Cisco, Juniper, Aruba, RiverBed etc. Customer service orientated and proactive thinker. Problem solver who is highly driven and self-organized. Great attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic qualifications and certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc. Required experience: Moderate level experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers. Moderate level experience in technical support to clients. Moderate level experience in diagnosis and troubleshooting. Moderate level experience providing remote support in Networking technologies. Moderate level experience in relevant technology. Workplace type : About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

JOB PURPOSE : Experience in Networking Support, Technical support, Troubleshooting, debugging, maintenance and any technical support in networking domain Experience in Switching, Routing, LAN and WAN Experience, Web proxy, Firewalls , Cisco ISE RESPONSIBILITIES: Responsible to manage the Day-to-Day Operations and ensure defined SLA has been met by the team as agreed in the SOW.Process knowledge on ITIL and ISO. 10+ years in IT service delivery and handled multiple customer environments Review and submit the weekly and monthly report to management. RCA preparation and submission to management. Managing the shift roster. Good Knowledge of Incidents Management & Change management Coordination with vendors for escalation Preparing & validation of Root Cause Analysis Review of Network Device Hardening Mechanism On Periodic Basis Configure and Troubleshooting routing protocols like EIGRP and BGP Configuring and troubleshooting the Cisco switches. Assigning severity to the Incidents logged based on the definition. Second level analysis (investigating problems) and closure of known and low priority security incidents. Logging Problem Ticket for unresolved Incidents with Technical Service Sending Security Alert messages on newly found vulnerabilities Installation of security patches & bug fixes on High Critical Devices System health checks for all Network devices & Action plan for any issues or Observations Adhering and Implementing guidelines and Customer policies Must close all the Incident & service Request with in Service Level Agreement Knowledge Checking of L2 Engineer & Train L2 Engineer on Periodic Basis REQUIRED SKILLS: CCNP Certifications and Hands on experience on Switching & Routing CISCO Firewall ( FTD ). Checkpoint firewall Hands on experience Knowledge in the Cisco Products link Cisco Prime Infrastructure, Identity Service Engine , WLC etc. Good knowledge or certificate on CISCO etc. Validation of Network diagram - LAN/WAN topology on Periodic Basis Validating the Configuration of new network devices prepared by L3 Egg Syslog analysis & Preparing Action Plan for Critical Alerts to Resolve the Issues Validation modification of access list done by L3 Egg Analysis & Periodic Check of LAN/WAN traffic Review of Network Device Hardening Mechanism On Periodic Basis Configure and Troubleshooting routing protocols like EIGRP and BGP Job Type: Full-time Pay: ₹1,100,000.00 - ₹2,000,000.00 per year Benefits: Health insurance Work Location: In person

Abouts Us: Airowire Networks is a leading network consultant and a system integration firm operating for a decade. Our presence has spread across India, Ireland, Germany, UK, US and Singapore. We design and provide end-to-end enterprise and mid-market solutions related to IT Infrastructure, Cloud, and Cybersecurity powered by Artificial Intelligence. Why Join Us? • Join a company that values your growth and offers continuous learning opportunities • Work with global Information Technology, Security and Cloud leaders to provide business solutions for our customers worldwide. • Enjoy a dynamic and fast-paced workplace with a focus on your personal and professional development • Competitive compensation package with abundant opportunities for professional growth and advancement. Key Responsibilities: Assist in planning, scheduling, and executing end-to-end networking projects (LAN/WAN, firewall, wireless, VPN, SD-WAN, etc.) Act as the on-site point of contact for day-to-day project coordination and communication with clients. Track project deliverables using appropriate tools and providing regular updates and reports to project stakeholders. Coordinate with internal engineering teams and external vendors to ensure timely resource allocation and task execution Facilitate project meetings, document MOMs, follow-up on action items Maintain and track project documentation – SOWs, network diagrams, trackers, handover documents Identify risks and escalate issues to project stakeholders promptly Monitor project KPIs and help prepare status reports for internal and client reviews Ensure compliance with customer SLAs, change control processes, and deployment standards • Identify project risks and issues; develop mitigation and contingency plans Required Skills: Bachelor’s degree in engineering, IT, or a related field Project Management Certification (PMP, CAPM, or equivalent) – preferred Good understanding of enterprise network technologies (Switching, Routing, Firewalls, WLAN, NAC, SD-WAN) Ability to multitask across projects and prioritize effectively Familiarity with project management tools (MS Project, Zoho Projects, Excel, Jira, etc.) Basic knowledge of ITIL processes and documentation Team player with a solution-oriented mindset Excellent verbal and written communication skills Strong organizational and coordination skills Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹700,000.00 per year Benefits: Health insurance Provident Fund Application Question(s): Do you have experience as Project manager Knowledge on LAN, WAN, Firewall, Routing, Switching Location: Mumbai, Maharashtra (Preferred) Work Location: In person

Job Title: Network L2 Engineer Company : HCL Technologies Client : Informatica Experience Required : 5+ years Interview Process 1st Round – Virtual Interview 2nd Round – Face-to-Face at Informatica Office (Bagmane Tech Park) Role Overview We are hiring a Network L2 Engineer to support our prestigious client, Informatica . The ideal candidate should have hands-on experience in routing, switching, firewalls, wireless networking , and should be well-versed in load balancers and SD-WAN technologies . This is a technical, hands-on role requiring solid operational knowledge in enterprise-grade network environments. Key Responsibilities Manage and troubleshoot network routing and switching, with a focus on Cisco Nexus switches. Operate and configure next-generation firewalls (Palo Alto, FortiGate, Checkpoint, Cisco FTD). Support and maintain wireless network infrastructure. Monitor and manage load balancers, preferably F5. Operate and support SD-WAN solutions. Collaborate with cross-functional teams to resolve network issues and minimize downtime. Maintain detailed documentation of network configurations, changes, and best practices. Required Skills Routing & Switching: Minimum 5 years of hands-on experience Firewall: Configuration and troubleshooting experience with write access (mandatory) Wireless: Basic operational knowledge Load Balancer: Knowledge or hands-on experience (F5 preferred) SD-WAN: Knowledge or experience required Switches: Operational knowledge, especially Cisco Nexus Excellent communication and troubleshooting skills Make sure all mandatory skill sets are clearly mentioned in the CV , including: Routing & Switching Firewall (with write access) Wireless Load Balancers (F5 preferred) SD-WAN Cisco Nexus switches Skills: access,sd wan,wireless,load balancing (f5 preferred),cisco,load balancers,load,f5,firewall,switching,sd-wan,routing,troubleshooting skills,switches,network l2,firewall configuration and troubleshooting,cisco nexus switches,routing & switching,wireless networking,cisco nexus,nexus,excellent communication skills

Position: Senior Network Engineer Location: Ahmedabad, India Employment Type: Full-time Seniority Level: Senior Industry: Information Technology & Services | Computer Networking | Software About Ray Ray is an innovation-driven technology company redefining enterprise networking. We build secure, cloud-managed connectivity solutions—including SD-WAN, Wi-Fi, and NGFW—tailored for modern distributed enterprises. Our platform is trusted by large BFSI, retail, education, and hospitality organizations. Qualifications & Certifications Advanced Certifications: CCNP, CCIE, Red Hat, or equivalent industry credentials Experience 5+ years of hands-on experience in enterprise networking Proven track record in leading SD-WAN and Wireless network architecture and deployments Experience in handling critical escalations, driving RCA, and mentoring teams Work Schedule Monday to Saturday (10 AM to 7 PM India Time) Extended availability required for high-priority escalations and deployments Flexibility to transition to a 5-day rotational shift schedule in the future, based on business needs Key Responsibilities A. Network Architecture & Escalation Management Lead design and deployment of complex SD-WAN and Wireless network solutions Own RCA and resolution of high-impact issues; guide L3 support activities Function as the senior escalation point for internal teams, partners, and SIs Align network strategies with business needs and compliance standards Act as a technical advisor in key enterprise engagements and partner enablement programs B. Technical Leadership & Collaboration Guide junior engineers and partner teams on best practices and troubleshooting Collaborate with product engineering to provide structured technical feedback Standardize implementation frameworks across regions and verticals Represent networking in cross-functional initiatives (cloud, security, performance) C. Deployment & Optimization Lead full-cycle deployments: design, POC, rollout, performance optimization Ensure operational excellence through documentation and governance of standards Evaluate network management and monitoring solutions for proactive performance insights Core Technical Skills Deep understanding of: DNS, DHCP, VPN, IPSEC, BGP, OSPF, HSRP, 802.11, 802.1x, SNMP Experience with enterprise firewalls (Sophos, Palo Alto, Fortinet, pfSense) Hands-on with L2/L3 switching and routing using Cisco, Juniper, HP Knowledge of cloud networking : AWS, Azure, hybrid connectivity models Integration with identity-based authentication (Cisco ISE, AD, Radius, LDAP) Familiarity with network automation and scripting (e.g., Python, Ansible) Use of tools like Wireshark, SolarWinds, Cisco Prime, Panorama for diagnostics Strong technical documentation and communication skills What You Bring Ownership mindset and problem-solving leadership Ability to work across technical and business teams Experience mentoring engineers and improving support maturity Passion for scalable, secure, and modern networking Why Join Ray? Be a key contributor to India’s next-gen cloud-managed networking platform Lead large-scale projects and influence product direction Competitive compensation, high-growth environment, and innovation-led culture

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Senior Technical Support Engineer, you will be heavily engaged to personalize their customers’ experience and ensure a successful Palo Alto Networks product experience. In this role, you will develop a working partnership to mitigate risks and troubleshoot to resolve technical issues for their customers. You will partner with the Technical Account Manager to effectively become a virtual part of their customers’ teams. You will engage both proactively and reactively with the customer to address any Palo Alto Networks technology technical needs. You will also provide escalation management for any technical issues encountered with their customers’ enterprise deployment, resulting in faster time to value. This role requires strong fault isolation and root cause analysis skills to diagnose and solve complex technical issues and provide timely solutions to customers in a professional manner. Regularly updating customer cases to record the progress of calls in call tracking system and documenting technical solutions and product information in account-specific repositories. Work to reproduce customer issues and work with developers to resolve technical issues. Your Impact Provide reactive/proactive technical support to top-tier customers Provide configuration review, troubleshooting and best practices to named customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Gather and retain customer-specific documentation in a secure location for ease of troubleshooting Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Travel may be required to customer sites in the event of a critical situation to expedite resolution Work shoulder to shoulder with the Sales and Sales Engineering Teams Qualifications Your Experience 5+ years of experience in client-facing, technical support type roles Excellent written and verbal communication skills Experience in TCP/IP, Routing & Switching (OSPF / BGP / VLAN / STP) Experience with Palo Alto Networks products and technology or similar Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols Experience with Authentication Protocols (Radius / TACACS) is preferred Ability to clearly articulate technical issues to both technical and non-technical audiences, and explain the impact in business terms Ability to summarise a situation clearly for executives internally and externally, and in delivering presentations to senior stakeholders Flexibility to work shift hours as required, including afternoons, evenings, and weekends Additional Information The Team Our technical support team is essential to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it just evolves. Our technical team provides the behind-the-scenes support to meet our customer's needs. As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. We're a fast-growing, immensely successful organization because of our people and products (built and supported by our people). We work the frontlines against cyberthreats and attacks, protecting every day transactions in the digital environment. It means we're good at scaling quickly to new threats, get fulfillment from resolving new problems, and think about things just plain differently. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Job Description At Infoblox, every breakthrough begins with a bold “what if.” What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career. Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 —evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”. In a world where you can be anything, Be Infoblox . Staff Enterprise TSE We have an opportunity for a Staff Enterprise TSE to join our Support Operations team in Trivandrum, reporting to the manager of Technical Support. In this pivotal role, you will provide technical assistance to Infoblox customers. This includes responding to customer inquiries via phone, email, and web, diagnosing and analyzing problems, and providing workarounds for customers. This is a complex, fast-paced environment, and you will own the most critical part of the customer experience. Be a Contributor — What You’ll Do Lead high-impact, high-visibility cases across products like NetMRI, Network Insight, NIOS, and SaaS platforms Act as a trusted technical advisor during major outages and sensitive escalations Coach senior escalation engineers and T2s in advanced troubleshooting and onboarding best practices Build internal tools and scripts, such as onedbtosql, migration.py, and add_seed_ni.py, to reduce resolution time and scale team efficiency Author advanced troubleshooting guides, including for DDoS, DHCP, vRA, and UDDI, and contribute to KCS content Collaborate with Engineering, Product, and QA to drive systemic product improvements Participate in hiring and interviews to ensure the technical bar for new talent remains high Contribute to or lead programs like onboarding frameworks, shift coverage optimization, and technical scorecard development Be Prepared — What You Bring 8+ years in enterprise technical support, including 2+ years in a senior escalation or staff-level role Deep knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, and L2/L3 switching and routing Cloud-native expertise in SaaS platforms, AWS, containers, and Kubernetes Solid scripting skills in Python and Shell; familiarity with Ansible, Chef, and GitLab is a plus Proven ability to handle major customer escalations and lead RCA/post-mortem processes Calm under pressure, with exceptional communication and documentation skills Passion for mentoring and developing others in a highly technical environment Be Successful — Your Path First 90 Days : mmerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work. 6 Months : Lead escalations for at least one core product and contribute to tooling or onboarding improvements One Year : Be recognized as a technical authority across Support and Engineering, influence hiring decisions, and help shape the support strategy Belong— Your Community Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here. Be Rewarded — Benefits That Help You Grow, Thrive, Belong Comprehensive health coverage, generous PTO, and flexible work options. Learning opportunities, career-mobility programs, and leadership workshops. Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy. Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations. Charitable Giving Program supported by Company Match. Ready to Be the Difference? Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis

In a nutshell Product development expert supporting delivery of the Clothing Design Strategy that keeps Tu clothing relevant for all its customers. You will work within the guidelines of the Tu Brand handwriting and be obsessed with supporting suppliers to deliver product to surprise, delight and exceed our customers’ expectations. You will do this by demonstrating design thinking and the ability to work on broader initiatives whilst being adept at switching your focus to more detailed commercial delivery when it is appropriate to do so. What you need to do Responsible for product development from concept design, supplier briefings, through to launch, liaising with UK Design, Global Sourcing, Product Technologists and UK Buyers to ensure that the critical path targets and priorities are met. You will have an eye for new trends in the Asia markets – and will identify new commercial product opportunities that meet category & marketing growth plans & share market intel regularly with UK design teams. You will support in-country suppliers to develop commercial & competitive product ranges according to our target customer profiles aligned with Design team in the UK You will translate design packs/briefs/broader direction issued by the UK team – coaching suppliers in the Tu Brand Handwriting to ensure right first-time samples and deliver improved sample hit rate KPI. Stay attuned with fabric trends, sourcing & innovation & share regular intel back with design teams in UK Work within the given price framework and quality criteria for own label products, achieve optimum product cost through effective design and engineering of product with suppliers in collaboration with Sourcing teams. Where relevant, review aesthetic fit (green seal sign off) working with Technologist to ensure the right commercial fit for our customer. Know our customer – Stay informed of our target customer. Be obsessed with building knowledge of the UK market and Tu customers by knowing our customer handwriting boards and understanding when customer shifts occur. Partner with Global Sourcing to build strong relationships with Global Supply Base. Be the eyes and ears of the Product Teams in Asia – delivering significant competitive advantage by being close to product source. Support the reset Clothing Sourcing model Support suppliers moving to full empowerment model for product approvals as & when required Record and manage sample hit rate of a) UK inhouse designs & b) supplier designs from UK commercial requests Support Global Sourcing with evaluating and reviewing new suppliers, assessing product quality and design capability. Work collaboratively with Sourcing teams to agree suppliers to brief at the onset. Collaborate with Technical teams to risk assess any new products at the onset. Support In-country development trips of UK design & buying teams ensuring suppliers show up at their best & follow up developments actioned on the trip Seek out inspiration from external sources including trend books, trade fairs, inspirational shops, museums, galleries etc as well as internet research. Be a champion for sustainability through both how we do things and the product we deliver. Seek out new sustainability opportunities with our factories and share intel. Understanding of trade and assess opportunities and respond to sales at pace for country. Consistently deliver on outcome and communicate clear plans and goals to others. Look to resolve problems independently but ask for support when necessary. Follow up samples with suppliers, ensure critical path compliance while making sure right first-time samples are sent over to UK post first review in country Ensure the product/range offer is delivered to our standards expectations & quality and continuously look for opportunities to build a great customer experience. Implement sustainability opportunities into the range and be accountable for its delivery from design. Drive operational excellence and identify opportunities to deliver efficiency within the team and business. Know your supply base strengths and be a country expert for design. Assess the value for each season and what they offer. Demonstrate your leadership skills by role modelling our Sainsburys values. Support the commercial seasonal Strategy by being the voice for design in your country. Be solution focused, lead and drive key priorities. What you need to know & show Demonstrable experience working in Clothing Design or Product development within a retail environment – ideally with experience and understanding of the UK market dynamics, as well as understanding international retail dynamics that influence UK customer behavior. Multi product categories and multi fabric base experience. Be curious: discover and investigate new opportunities to evolve our business beyond your functional area. Strong commercial awareness. Extensive knowledge of fabrics, manufacturing processes and working with suppliers, including product and cost engineering, as well as pattern cutting. Computer literate with the ability to use Illustrator and Adobe Photoshop to a high standard, ability to create design packs and CAD. Experience and understanding of 3D digital design would be an advantage. Articulate; ability to communicate ideas and creative thinking, confident in translating trends and inspiration into Suppliers and in-house stakeholders. Be culturally aware: you will be working within a diverse, multi-cultural team. Role model positive and agile ways of working with all areas of the business; facilitating an environment that delivers at pace and iterates from learning. Show capability to be a strategic thinker who puts the customer at the heart of decision-making, striking the balance between driving business metrics & longer-term objectives. Role model positive leadership behaviors, working within a values-driven culture, where all colleagues can be themselves and fulfil their potential. Show a high degree of self-awareness, understand the benefit of continuing professional development and exhibit a deep passion for continuous learning and seek to provide and share knowledge widely. Consistently exceeds results through the setting of high standards, and galvanizing others around common objectives. Clearly and respectfully speak your mind and proactively seek to understand the changing business needs, work collaboratively with team members to problem solve. Try new ways of doing things that make things simpler, taking learnings and always look for a simpler cost-effective approach. Be curious about the wider business and seek opportunities to improve design input for yourself and wider team. Own the design critical path and support the development and production critical paths to ensure business deadlines are met. Manage suppliers during development to ensure key critical path dates are met. Be Proactive and anticipate any potential issues, problem solving and driving resolution where necessary. Plan, coordinate, and deliver in country showcase for in country develop meetings. Agile working and demonstrate working at PACE.

Key Responsibilities:  Set up and support IPsec VPN tunnels for secure communication between locations.  Assist in the deployment and basic management of SD-WAN solutions.  Configure and maintain firewall rules and security policies under guidance.  Perform routine checks on network health and help resolve common connectivity issues.  Support routing and switching tasks under supervision using OSPF or static routes.  Maintain basic documentation related to network configurations and changes.  Coordinate with internet providers and vendors for service issues.  Provide L1/L2 level support for network-related issues raised by users. Mandatory Technical Skills:  Basic to intermediate knowledge of IPsec VPNs.  Familiarity with SD-WAN platforms (Fortinet, Cisco, or similar).  Experience configuring firewalls such as FortiGate, Palo Alto, or Cisco ASA.  Understanding of network basics: IP addressing, VLANs, NAT, DHCP, ACLs.  Ability to use tools like ping, traceroute, or basic logs for troubleshooting.

Work place – Remote Job title – Guardicore Security Engineer GCM level – GCM5 Type of contract (permanent or temporary) – Reason for vacancy ..replacement or new business – Responding to a CNA RFP and requires offshore Guardicore SME with hands on experience and able to step in on day 1 to fully manage the CNA Guardicore environment. ß -----Everything below this line must be included in the job posting------ à Job Description - The CyberSecurity Services Division of North America Atos is currently looking for a mid level Guardicore Security Engineer to be a part of the Platform Security team responsible for delivering and maintaining Atos Cyber Security solutions to our customer. Core Responsibilities You will act as a mid level engineer on the Guardicore initiative for one of our clients based in the US. You will provide direct support to end users, handle tickets, be an escalation point for P1 and P2 tickets, manage the configuration, maintenance\upkeep activities, create\update documentation, and steady state mode of operation of the Guardicore software suite, ensuring adequate timeframes and resources are provided to the client to ensure success. You will assist in the technical review and provide guidance on configuration changes and recommend best practices of the Guardicore software. You will act as a member of the IT Security team to provide support to the Security Tooling, Security Operations Centre and Service owners teams on matters related to Guardicore. You will monitor and manage the client’s Guardicore deployment, including troubleshooting any observed anomalies. You will provide reporting and metrics on the Guardicore deployment in the client’s environment. You will develop and maintain Security Rulesets and Policies related to integrating customer services into the Guardicore platform. Minimum Qualifications Direct experience with deploying, configuring, or maintaining the Guardicore application Broad understanding of the following technology types Multi-layer applications, databases, web applications, load balancing, clustering, routing/switching, IP addressing, routing and subnetting, PKI, firewall technologies. Ability to develop and maintain configuration management of complex system configurations Experience with providing technical support for network architecture, design, engineering, and maintenance Thorough understanding of network flows, protocols and application related security controls. Understanding and familiarity with desktop and server operating systems, experience in performance tuning, monitoring and statics/metrics collection Understanding of enterprise environment components DNS/DHCP/AD/VLANS/Firewall/DMZ Ability to read information system data, including, but not limited to, security and network event logs and firewall logs Ability to demonstrate strategic problem solving, good decision making and sound judgment Bachelor’s degree in a computer-related field such as computer science, information technology or a cyber security specialization or equivalent experience Excellent troubleshooting techniques and analytical skills Excellent written and oral communication skills while working with a remote team Able to work in a dynamic environment and manage multiple projects while managing you own time and tasks with minimal supervision Preferred Certifications Guardicore Certified Segmentation Administrator (GCSA) Security+/Network+ Forrester Zero Trust Strategy Addition Skills Experience with enterprise security solutions Experience as a Windows and/or Network Security Administrator

Who You Will Work With Cisco seeks a Technical Consulting Engineer with expertise on Cisco’s products and solutions to join Cisco’s CX High Touch Expert Care team. CX is a team of outstanding technical guides whose #1 focus is to deliver an outstanding customer experience. We help address the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. What You Will Do - Responsibilities You will be working closely with extended regional teams to deliver Business critical services to high value customers. In this role, you will be resolving issues with Cisco products and will gain insight on the detailed functionality of Cisco products and customers with all distributed elements of the service chain. The ideal candidate demonstrates a proficiency and appetite to resolve customer issues and for learning new technologies, evidenced by the ability to expand upon core technical knowledge on Cisco products and technologies. Provide phone/email consultation to independently debug complex product problems reported by Cisco customer. Acts as a technical point of contact for engineers in team. Provide technical support to customers for Cisco technologies, products, and/or solutions. Typically be responsible for resolving moderately and complex technical problems, depending on the customers' need. You will simulate technical problems in lab environment. You will share knowledge with other people in writing technical documents and enlarge the knowledge database. You will provide internal and/or external technical presentations (cross-training). You will raise some specific problems to the responsible Business Units for product enhancement. You will demonstrate a competence and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. Ready to work in 24*7 Rotation Shift (Including Night Shift). Who you are - skills Bachelors or Master's degree or equivalent experience in a technical field, such as Computer Science, Computer Networking, Information Technology, Electrical/Electronics Engineering, or a similar field. 8 - 10 years of validated experience in technical consulting, design, deployment, and troubleshooting. Possess technical certifications like CCNA, CCNP, CCIE desired (Routing & Switching / Service Provider). Maintaining and troubleshooting Cisco IP and Optical Routers (ASR9912, ASR9910, ASR9903, Cisco 8K) Experience in Networking Protocols and Service Configurations: Detailed knowledge of OSPF, IS-IS, BGP, LISP, VxLAN, IPv6, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN, TE-Tunnel, Segment Routing. Knowledge on Switching Technologies like STP, RSTP, RSVP-TE, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN, EVPN, LISP Possess creative problem-solving and excellent troubleshooting/debugging skills. Easily simplifies, communicates, and educates customers about sophisticated data and processes. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Why Cisco #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you! Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

Job Description Expertise in managing Office 365 environments, including mailing and collaboration tools. Proficiency in Active Directory, Group Policy creation, Endpoint backup solutions. OS updates, and software deployment infrastructure. Have understanding and working knowledge on Intune, Azure and Virtualization technologies. Day to day configuration management and operations of firewalls, switches and WAN technologies. Uses knowledge of LAN/WAN systems to help design, support, and setup network. Tests and evaluates network systems to eliminate problems and make improvements. Extensive knowledge of deploying and troubleshooting L2/L3 Multilayer Switching protocols VLAN, STP, VTP, HSRP, MLAG Experienced with various dynamic routing protocols, specifically BGP and experienced with IPsec VPN, Route management using PBRs. Monitor support tickets from start to closure Must be able to work flexible shifts to support the local users . Assist other support team members in the other locations as required. Support other operations, infrastructure and security/compliance projects as required. Escalate all IT issues to management in a timely manner Document operational procedures and process as required Evaluate and respond to situations that may occur causing major issues Qualification Preferred Tech Graduate At least 8-9 years of total IT experience with a minimum of 5 years of experience with IT Helpdesk/Service Desk management in Enterprise environment Strong coordination skills to work with multiple cross functions Proactive and creative, Attention to detail, Excellent research skills Excellent English communication skill (both Written & Verbal) Customer-centric Problem Solver Critical thinker Location: Kolkata - EMBI - A. J. C. Bose Road, Kolkata, West Bengal, India

Responsibilities Technical skills : Experience as an L3 WLAN Network Engineer within a large scale (preferably multinational) technology services environment. Should have strong experience in Cisco Switches 45XX, 3750/ 6500), Cisco Routers (ASR 1000 Series, 72xx/2600/2800, 3800 series). Experience in IP routing protocols (EIGRP and OSPF) configuration and troubleshooting an Enterprise network. QOS, VRF, VRF lite. Switching skills STP, RSTP, PVST, port channeling. Experience in HSRP, NAT, IP SLA configuration and troubleshooting in an enterprise network. Understanding of Network tools Wireshark, Network Observer, Net flow Analyzer MRTG etc MANDATORY/MUST HAVEPRIMARY SKILL: Cisco SDA and Routing & Wireless (CISCO/Aruba/Extreme) SECONDARY SKILL: Switching (CISCO & Juniper) CERTIFICATION : ITIL, CCNP ENSLD ,JNCIP, JNCIE, CCNP-R&S, CCIE-R&S. Engineer must be willing to work in 24X7 rotational shifts (including US, nights, weekends, on call) Communication skills Must have excellent communication skills including written, verbal and presentation Working Experience: 9-15 years of Network support experience in a mid to large sized organization. Certifications Two or more of the following certifications or higher strongly preferred: JNCIP, JNCIE, CCNP-R&S, CCIE-R&S. ITIL Certification

Responsibilities / Technical skills: Experience as an L3 WLAN Network Engineer within a large scale (preferably multinational) technology services environment. Should have strong experience in Cisco Switches 45XX, 3750/ 6500), Cisco Routers (ASR 1000 Series, 72xx/2600/2800, 3800 series). Experience in IP routing protocols (EIGRP and OSPF) configuration and troubleshooting an Enterprise network. QOS, VRF, VRF lite. Switching skills STP, RSTP, PVST, port channeling. Experience in HSRP, NAT, IP SLA configuration and troubleshooting in an enterprise network. Understanding of Network tools Wireshark, Network Observer, Net flow Analyzer MRTG etc MANDATORY/MUST HAVE PRIMARY SKILL: Cisco SDA and Routing & Wireless (CISCO/Aruba/Extreme) SECONDARY SKILL: Switching (CISCO & Juniper) CERTIFICATION: ITIL, CCNP ENSLD ,JNCIP, JNCIE, CCNP-R&S, CCIE-R&S. Engineer must be willing to work in 24X7 rotational shifts (including US, nights, weekends, on call) Communication skills: Must have excellent communication skills including written, verbal and presentation Working Experience: 9-15 years of Network support experience in a mid to large sized organization. Certifications Two or more of the following certifications or higher strongly preferred: JNCIP, JNCIE, CCNP-R&S, CCIE-R&S. ITIL Certification

Position Summary Managed Service Providers (MSPs) are always looking for skilled technicians who are responsible for handling back-end infrastructure support as well as advanced second-level support of service requests in a professional and timely manner and managing the activities and responsibilities of the service desk team. This relates to all technology, including workstations, servers, printers, networks, and vendor-specific hardware and software. System Administrators have effective communication skills, problem-solving skills, experience with managing servers and SMB network infrastructures, and advanced experience in end-user support. Success for them is when they can confidently interact with the user and solve a complex infrastructure-related problem. Education and Qualifications • 1-2 years of IT or related domain • Excellent written and verbal communication skills • Excellent customer service skills • Education: Graduate (Any stream) preferably in computer science or a related field • At least 2 years of experience in end-user technical support Key Responsibilities/Duties: • Provide professional IT support to customers with a focus on customer service • Monitoring IT infrastructure of clients and administration. • Drive problem investigations and resolution as required. • Troubleshooting Windows server issues. • Monitor the network i.e., firewalls, switches, and access points. • Analyze network alerts and diagnose network errors. • Manage and troubleshoot Physical and Virtual servers. • Hyper-V, VMware, Azure, and AWS administration. • NAS, SAN Storage administration, and troubleshooting. • Plan on upgrades and updates of infrastructure. • Resolve all tickets in a timely and professional manner while meeting expectations specified in customer Service Level Agreements (SLA). Must-Have: • Hands-on experience with Wintel and Networking. • Strong customer service experience, and excellent verbal and written communication skills • Hands-on experience with Server and Network Administration and Troubleshooting • Good knowledge and experience of Server Roles i.e., AD, DNS, DHCP, IIS, File & Print, RDS, etc. • Hands-on experience working on Hyper-V and VMware. • Basic knowledge of Firewalls, Switching, and Routing. • Understanding of backups and storage i.e., SAN and NAS • Knowledge of Wintel networking • Experienced in networking monitoring tools