3.0 - 7.0 years

0 Lacs

karnataka

On-site

As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and interpret and design resolutions. Your typical day will involve providing ongoing support to clients, troubleshooting technical issues, and ensuring the smooth functioning of the system or application. Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide ongoing support to clients, addressing their technical issues and ensuring their satisfaction. Troubleshoot system or application problems and provide timely resolutions. Collaborate with cross-functional teams to identify and resolve complex technical issues. Maintain a deep understanding of the product and its functionalities to effectively address client queries. Continuously enhance product knowledge and stay updated with the latest industry trends. Assist in the design and implementation of system or application enhancements. Contribute to the development of support documentation and knowledge base resources.,

Posted 6 days ago

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CISCO Meraki Network Administrator Win Solutions Pvt. Ltd

3.0 - 7.0 years

0 Lacs

coimbatore, tamil nadu

On-site

You have a job opportunity for a CISCO-Meraki Network Administrator with at least 3 years of experience. The role involves monitoring and maintaining network infrastructure, troubleshooting and resolving network issues, managing Routing & Switching, and overseeing Cisco Meraki products. You will also be responsible for deploying and managing various network product solutions, configuring firewall, network, and Wi-Fi infrastructure, and documenting network configurations and changes. To be successful in this role, you must possess hands-on experience with Cisco Meraki firewall & wireless Product range, in-depth knowledge of routing, switching, and wireless technologies, and a strong understanding of firewalls, IPAM, routing protocols, TCP/IP, and switching concepts. Additionally, you should be familiar with Change Management processes, problem management, and be able to anticipate, mitigate, and resolve network performance issues. The ideal candidate should have excellent analytical, interpersonal, and communication skills, and be able to work effectively in a team under the guidance of a Project Manager. Flexibility to work in different time zones, especially US shifts, and participate in meetings with vendors and stakeholders is essential. Benefits include health insurance, paid sick time, paid time off, and a performance bonus. This is a full-time, permanent position that requires in-person work. If you meet the requirements and are ready to take on the responsibilities of a CISCO-Meraki Network Administrator, we look forward to receiving your application. Thank you. Job Types: Full-time, Permanent Benefits: - Health insurance - Paid sick time - Paid time off Schedule: - Day shift Performance bonus Experience: - CISCO-Meraki Network Administrator: 3 years (Required) Work Location: In person,

Posted 3 weeks ago

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