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3.0 - 10.0 years
3 - 10 Lacs
Chennai, Tamil Nadu, India
On-site
Roles and Responsibilities : Resource must have 8 to 10 years of experience in theSwitch Applications and 3-4 years of experience with TANGO. Oversee system health, configurations, and upgrades of Lusis Tango. Analyze high-impact incidents; lead root cause analysis and post-mortems. Maintain configuration baselines, documentation, and change control records. Coordinate with Lusis vendor for advanced troubleshooting and updates. Lead, mentor, and manage the team. Coordinate support shift rotations, incident response, and service delivery. Define and track KPIs/SLAs for system uptime, issue resolution, and support quality. Liaise with cross-functional teams: infrastructure, development, QA, and business stakeholders. Contribute to the Tango platform roadmap (capacity, scaling, modernization). Drive automation and monitoring improvements (e. g. , self-healing, proactive alerting). Ensure compliance with internal security, risk, and audit requirements. Familiarity with databases (MySQL), log analysis, and transaction tracing. Expert in Linux, including scripting and process management.
Posted 1 month ago
3.0 - 4.0 years
3 - 4 Lacs
Chennai, Tamil Nadu, India
On-site
Roles and Responsibilities : Resource must have 12+ years of experience in theSwitch Applications and 3-4 years of experience with TANGO. Oversee system health, configurations, and upgrades of Lusis Tango. Analyze high-impact incidents; lead root cause analysis and post-mortems. Maintain configuration baselines, documentation, and change control records. Coordinate with Lusis vendor for advanced troubleshooting and updates. Lead, mentor, and manage the team. Coordinate support shift rotations, incident response, and service delivery. Define and track KPIs/SLAs for system uptime, issue resolution, and support quality. Liaise with cross-functional teams: infrastructure, development, QA, and business stakeholders. Contribute to the Tango platform roadmap (capacity, scaling, modernization). Drive automation and monitoring improvements (e. g. , self-healing, proactive alerting). Ensure compliance with internal security, risk, and audit requirements. Familiarity with databases (MySQL), log analysis, and transaction tracing. Expert in Linux, including scripting and process management.
Posted 1 month ago
3.0 - 8.0 years
15 - 22 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hiring for Switch Applications /Tango Tech Support for our MNC Client - Hybrid Exp - 3 - 12 Yrs Notice Period: Immediate Joiners/Serving Candidates (within 20 Days) Location: Hyderabad , Bangalore, Chennai , Noida , Gurugram Budget: Good hike on last CTC . JD - Resource must have 3 to 12 years of experience in the Switch Applications and 1-2 years of experience with TANGO. • Oversee system health, configurations, and upgrades of Lusis Tango. • Analyze high-impact incidents; lead root cause analysis and post-mortems. • Maintain configuration baselines, documentation, and change control records. • Coordinate with Lusis vendor for advanced troubleshooting and updates. • Liaise with cross-functional teams: infrastructure, development, QA, and business stakeholders. • Ensure compliance with internal security, risk, and audit requirements. • Familiarity with databases (MySQL), log analysis, and transaction tracing. • Familiarity in Linux, including scripting and process management." Interested can share cv at shivani.c@artechinfo.in or can call me at 9193549698 . Thanks Shivani Chaturvedi HR Staffing at ARTECH INFOSYSTEM +91- 9193549698 shivani.c@artechinfo.in
Posted 2 months ago
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