Company Description Swikar Deaddiction Centre is a compassionate, non-profit rehabilitation facility dedicated to helping individuals overcome substance use disorders and reclaim their lives with dignity. Based in Chandrapur, our mission is to provide affordable, evidence-based treatment in a safe and supportive environment. We offer a holistic approach to recovery that includes medical detoxification, psychiatric evaluation, counseling, group therapy, family support, and post-recovery programs. Our skilled team of psychiatrists, psychologists, social workers, and caregivers delivers services aimed at empowering individuals and families through effective deaddiction care and long-term support. Role Description This is a part-time, on-site Volunteer role located in Chandrapur. The Volunteer will assist with various day-to-day tasks, including supporting group therapy sessions, assisting with administrative duties, participating in community outreach and awareness programs, providing support to patients and families, and helping organize and conduct recreational and therapeutic activities. The Volunteer will work closely with the team to contribute to a supportive recovery environment. Qualifications \n Strong interpersonal and communication skills, both written and verbal \n Empathy, patience, and the ability to offer emotional support \n Organizational skills and ability to manage tasks efficiently \n Team-player with a collaborative and positive attitude \n Experience in any caregiving or volunteer settings is a plus \n Availability to commit to the part-time schedule as agreed upon
Customer Support Volunteer – De-addiction Centre (NGO) Location: Chandrapur, Maharashtra (On-site/Hybrid options depending on availability) Type: Volunteer (Unpaid, 3-month program with possibility of permanent paid role based on performance) About Us We are a non-profit de-addiction and rehabilitation centre dedicated to helping individuals overcome substance abuse and rebuild their lives. Our mission is to create a healthier, addiction-free society by providing care, awareness, and community support. Role Overview We are looking for Customer Support Volunteers to assist patients and families by handling queries over the phone. This role involves guiding callers with the right information, showing empathy, and supporting them in connecting with our services. Key Responsibilities Answer and manage incoming calls from patients and families. Provide accurate information about our centre and programs. Assist in addressing queries with empathy and professionalism. Maintain basic records of calls and follow-ups. Coordinate with the internal team for smooth communication. What We Offer Certificate of Volunteering upon completion of 3 months. Performance review after 3 months → possibility of a permanent role in the organization. Training on communication, patient handling, and NGO operations. Opportunity to directly impact lives and be part of a meaningful cause. Who Can Apply Students, fresh graduates, or professionals interested in volunteering. Strong communication and listening skills (English/Hindi/Marathi preferred). Empathy and patience when interacting with patients/families. Ability to handle sensitive conversations with care.
Customer Support Volunteer De-addiction Centre (NGO) Location: Chandrapur, Maharashtra (On-site/Hybrid options depending on availability) Type: Volunteer (Unpaid, 3-month program with possibility of permanent paid role based on performance) About Us We are a non-profit de-addiction and rehabilitation centre dedicated to helping individuals overcome substance abuse and rebuild their lives. Our mission is to create a healthier, addiction-free society by providing care, awareness, and community support. Role Overview We are looking for Customer Support Volunteers to assist patients and families by handling queries over the phone. This role involves guiding callers with the right information, showing empathy, and supporting them in connecting with our services. Key Responsibilities Answer and manage incoming calls from patients and families. Provide accurate information about our centre and programs. Assist in addressing queries with empathy and professionalism. Maintain basic records of calls and follow-ups. Coordinate with the internal team for smooth communication. What We Offer Certificate of Volunteering upon completion of 3 months. Performance review after 3 months ? possibility of a permanent role in the organization. Training on communication, patient handling, and NGO operations. Opportunity to directly impact lives and be part of a meaningful cause. Who Can Apply Students, fresh graduates, or professionals interested in volunteering. Strong communication and listening skills (English/Hindi/Marathi preferred). Empathy and patience when interacting with patients/families. Ability to handle sensitive conversations with care. Show more Show less