FIS Quantum/Echos Production Support Service Engineer GiGa-Ops Global Solutions

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for providing comprehensive production support for FIS Quantum, FIS Echos, and SWIFT systems, focusing on integration with Oracle Fusion Intercompany, General Ledger, and Cash Management. Your role will require expertise in financial systems and technical troubleshooting to ensure smooth treasury operations. In terms of Financial Systems Support, your key responsibilities will include: - Providing end-to-end support for FIS Quantum and Echos treasury management systems - Maintaining static data integrity within the Quantum environment - Troubleshooting and fixing Enterprise Workflow Framework (EWF) in Quantum, including reports and triggers - Resolving interface issues with bank statements and cashflows - Configuring, troubleshooting, and fixing Cash Xplorer functionality - Supporting core treasury processes such as In-House Banking (IHB), Cash forecasting, and Intercompany Settlement - Learning internal systems to offer comprehensive support to users - Analyzing and prioritizing support tickets, providing timely solutions, and documenting resolution steps - Supporting system upgrades, patches, monitoring system performance, and suggesting improvements In terms of Technical Operations, you will be expected to: - Utilize strong Oracle/SQL Server database expertise to maintain system performance - Author and optimize SQL queries for data extraction and reporting - Apply Quantum data model knowledge to troubleshoot complex issues - Work with Golden Gate and Datapipelines technologies for data integration - Support integration points between FIS systems and Oracle Fusion AGIS/GL modules - Utilize the FIS ticketing system to manage and track support requests Regarding Governance & Compliance, your responsibilities will include: - Maintaining SOPs, process documentation, and impact assessments for system updates - Assessing readiness for Quarterly Cloud Updates, ensuring business continuity through regression testing - Ensuring financial data accuracy, SOX compliance, and internal control adherence - Participating in change management processes to minimize operational disruptions The required qualifications for this role include: - 5+ years of experience with FIS Quantum and Echos treasury management systems - Hands-on experience in static data maintenance within financial applications - Proficiency in Oracle/SQL Server database concepts and SQL query authoring - Experience with Enterprise Workflow Framework (EWF) in Quantum - Knowledge of treasury processes, bank statement and cashflow interfaces, Cash Xplorer configuration, Golden Gate, Datapipelines technologies, and SOX compliance requirements - Experience with FIS support tools, including the FIS ticketing system This role demands a combination of financial systems knowledge and technical troubleshooting skills to uphold critical treasury management systems and deliver exceptional support to business users.,

Posted 4 days ago

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