Location: CBD Belapur, Navi Mumbai Industry: IT Infrastructure Services Employment Type: Full-time, Permanent Salary: As per industry standards About Swan Solutions & Services Pvt Ltd Swan Solutions, a 500+ Crore organization, is a rapidly growing firm headquartered in Mumbai Founded 33 years ago by Mr Mohammed Sutarwala, Swan has become a leading IT Infrastructure service provider, delivering IT hardware and networking solutions to BFSI, PSU, SMBs, and corporate houses Swan partners with top companies like HP, Cisco, Microsoft, VMware, and NetApp Our vibrant culture encourages innovation, collaboration, and celebrates the individuals who drive success, For more details: swansol,com Role Overview We are looking for an experienced Operations Lead / Program Manager to join our dynamic team You will be responsible for collaborating with cross-functional teams and customers, leading the development and execution of proactive measures, and ensuring the stability and performance of VMware and cloud infrastructures, Key Responsibilities Lead cross-functional teams and collaborate with customers to deliver timely solutions and ensure customer satisfaction, Create and maintain comprehensive documentation, including troubleshooting guides and knowledge base articles, Develop proactive measures to enhance the stability and performance of VMware Cloud Foundations (VCF), Conduct root cause analysis (RCA) for critical incidents and implement preventive solutions, Manage VMware infrastructure, including ESXi, vCenter, vSphere, and NSX technologies, Troubleshoot and resolve issues related to VMware infrastructure (virtual machines, ESXi hosts, vCenter servers), Monitor and optimize VMware environment performance, ensuring efficient resource utilization, Implement security best practices to safeguard virtualized environments, Develop backup and disaster recovery plans for virtualized systems, ensuring data integrity, Provide technical support and guidance to clients, addressing VMware-related issues, Plan and assess future capacity requirements, recommending hardware and software upgrades, Collaborate with other IT teams and vendors to integrate VMware solutions into the overall IT infrastructure, Train clients on VMware best practices and usage to enhance their proficiency, Mentor and guide junior engineers in troubleshooting and technical practices, Contribute to product improvement through engagement with development teams, Lead and mentor cloud operations teams, fostering a culture of collaboration, Develop cost optimization strategies and oversee security measures for cloud operations, Manage the design, planning, and execution of cloud architectures, Oversee disaster recovery and business continuity planning for cloud environments, Analyze and report on key performance indicators (KPIs) for cloud operations, Act as a liaison between technical teams, management, and stakeholders to ensure alignment with business objectives, Qualifications Education: Any IT Graduate Experience: Total: 15+ years in IT Relevant: Minimum 5 years of experience in cloud infrastructure management Extensive experience (8+ years) in managing complex cloud infrastructures and leading cross-functional teams to optimize operations, Proven expertise in VMware technologies, including ESXi, vCenter, vSphere, and NSX, Certifications ITIL certification is a MUST PMP (Project Management Professional) certification is an added advantage Key Skills & Attributes Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to work independently and collaboratively Willingness to travel to client sites as required Why Swan Solutions Join a vibrant, innovative, and accountable team Take on inspiring and challenging IT projects Opportunities for career growth and professional development Engage in a culture that encourages fun and creativity in delivering IT solutions Interested If you are a skilled IT professional with a passion for cloud infrastructure and project management, apply now to join the Swan team! For any questions or queries, feel free to reach out We look forward to your application,
Job Title: Key Account Manager Location: Mumbai, Pune, Delhi Experience: 5-10 Years (Relevant: 3+ Years) Industry: IT About Swan Solutions Swan, a ??500 Crore organization, is a rapidly growing IT infrastructure service provider headquartered in Mumbai With over 33 years of nurturing by Mr Mohammed Sutarwala, a post-graduate from the University of Texas at Austin, USA, Swan delivers IT hardware and networking solutions to BFSI, PSU, SMBs, and corporate clients across Servers, Blades, Peripherals, Networks & Cloud, The company partners with HP, Cisco, Microsoft, Ice Warp, Fluid AI, and serves major clients like SBI, SBI MF, ICICI, and more Learn more: swansol Culture at Swan Swan thrives on inspiring and challenging IT projects that foster innovation while keeping work enjoyable Our open-door culture empowers everyone to share ideas and see them transform from concept to reality Team Swan members are Accountable, Vibrant, Independent, Impactful, and eager to learn, Role Overview We are looking for a dynamic and results-driven Key Account Manager to drive strategic sales initiatives, manage client relationships, and contribute to Swans growth in the IT solutions and services market, Key Responsibilities Develop and implement comprehensive sales strategies to meet revenue targets, Create and maintain sales forecasts, pipeline reports, and dashboards, Identify and pursue new business opportunities in IT solutions and services, Build and maintain strong relationships with existing and potential enterprise clients, Collaborate with marketing, product, and delivery teams to align sales efforts with company objectives, Analyze market trends, competitive landscape, and customer needs to inform strategies, Manage the sales process, including lead generation, qualification, and conversion, Represent Swan at industry conferences, networking events, and client meetings, Qualifications Required Bachelors degree in Business Administration, Marketing, Computer Science, or related field, 5-10 years of progressive sales experience in IT solutions, services, or technology sectors, Proven track record of consistently achieving sales targets, Strong understanding of enterprise IT solutions, cloud services, and digital transformation technologies, Excellent communication and interpersonal skills in English and Hindi, Proficiency in CRM tools (e-g , Salesforce, HubSpot) and sales management software, Preferred Qualifications Experience in B2B technology sales in the Indian market, Knowledge of emerging technologies like AI, cloud computing, and cybersecurity, Industry certifications in sales management or IT solutions, Skills Strategic sales planning Client relationship management Negotiation and closing techniques Data-driven decision-making Solution-selling approach Cross-functional collaboration Compensation Performance Bonus: 100-400% of Fixed CTC (based on sales performance) Work Environment Full-time role Hybrid work model (office + field sales) Travel required: 60-80% Show more Show less
Location: CBD Belapur, Navi Mumbai Experience: Minimum 5 years in VMware Cloud Employment Type: Full Time, Permanent About Swan Solutions Swan is a ??500 Crore organization, headquartered in Mumbai, and has been delivering IT infrastructure services for over 33 years under the leadership of Mr Mohammed Sutarwala, a post-graduate from the University of Texas at Austin, USA We are a trusted IT Infrastructure service provider catering to BFSI, PSU, SMB, and large corporate houses, offering expertise in IT hardware, networking solutions, servers, blades, peripherals, networks, and cloud Our strong partnerships with HP, Cisco, Microsoft, VMware, and NetApp enable us to provide cutting-edge solutions Learn more: swansol Life at Swan At Swan, we believe in taking on inspiring and challenging IT projects that fuel innovation and growth Our open-door culture encourages every team member to share ideas that can transform into reality We celebrate our people and value qualities like Accountability, Vibrancy, Willingness to Learn, Independence, and Impact Role: VMware VCF Support Engineer As a VMware VCF Support Engineer, you will play a critical role in delivering advanced support for VMware Cloud Foundation (VCF) solutions You will be responsible for troubleshooting, ensuring system stability, and collaborating with cross-functional teams to deliver high-quality outcomes Key Responsibilities Provide expert-level technical support for VMware Cloud Foundation (VCF) to resolve complex issues Perform in-depth troubleshooting of VCF components: vSphere, NSX, vSAN, and SDDC Manager Collaborate with teams and customers to deliver timely solutions and ensure satisfaction Create and maintain knowledge base articles, documentation, and troubleshooting guides Implement proactive measures to improve stability and performance of VCF environments Conduct Root Cause Analysis (RCA) for critical incidents and recommend preventive solutions Mentor and guide junior engineers on best practices and technical problem-solving Engage with product development teams to report bugs, suggest improvements, and enhance product quality Stay updated with the latest VMware technologies and maintain relevant certifications Qualifications Education: Any IT Graduate Experience: Minimum 5 years in VMware Cloud environments Certifications (Mandatory): VMware Certified Professional (VCP) / VMware Advanced Professional (VCAP) in Data Center, Cloud, or Network What We Offer Competitive salary as per industry standards Opportunity to work with leading enterprise clients & technologies A vibrant, collaborative, and innovative work culture For inquiries or applications, reach out to us at: [hetal patil@swansol / sarita@swansol ]