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3.0 - 5.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Applied R&D (AR) consists of target-oriented research either with the goal of solving a particular problem / answering a specific question or for multi-discipline design, development, and implementation of hardware, software, and systems including maintenance support. Supplies techno-economic consulting to clients. AR work is characterised by its detailed and complex nature in order to systematically combine existing knowledge and practices to further developing and incrementally improving products, operational processes, and customer-specific feature development. Integration, Verification & Testing (IVT) comprises the integration of SW and / or HW or system components into system, platform, product releases, or networks and verifies the integrated entity or network against particular requirements and specifications. Covers setup and maintenance of laboratory and associated equipment, tools, and devices. You have: Bachelor's degree in electrical engineering or computer science with 4+ years of relevant experience Strong academic background in communication and network systems, Familiarity with WDM optical transport systems, including OTN and packet transport. Experience in testing/Software automation context Proficiency in test automation, CAS, Python and Jenkins It would be nice if you also had: Good knowledge of Selenium-based automation tools and frameworks is a must. skilled in reporting and using collaboration tools, like Jira. Knowledge of TL1 and Web based UI for network Elements. Develop test plans and testcases to features for an optical system to achieve best-in-class product quality. Execute these tests and report bugs, work with architects and developers to resolve these issues and verify the fix Develop test automation scripts for these features Execute regression testing with various configurations, Different NE interfaces like WebUI and TL1 Contribute to continuous improvement of test processes and frameworks to enhance efficiency and coverage Participate in design and code reviews to provide a test perspective and identify potential quality risks early Analyze test results, generate detailed reports, and provide actionable feedback to stakeholders Ensure traceability of test cases to requirements and maintain comprehensive documentation for test activities
Posted 3 weeks ago
3.0 - 7.0 years
9 - 15 Lacs
Gurugram
Work from Office
• Perform Gasoline Engine Calibration two-wheeler /four wheelers. • Propose function & algorithm changes to improve engine management systems. • Hands on Experience in vehicle level base calibration or emission calibration or OBD calibration.
Posted 3 weeks ago
4.0 - 8.0 years
11 - 12 Lacs
Chennai
Work from Office
Sr. Engineer - AS SW Validation Description The Johnson Electric Group is the definite leader in micromotors, motion subsystems and actuators for automotive and industrial applications with expected global revenue of USD 3.4 billion in our current fiscal year. Founded in 1959, Johnson Electric has expanded to be a global force employing over 35,000 people in over 23 countries. We collaborate across businesses, divisions and regions to create innovative solutions to meet the needs of our clients and to help our employees grow. Join us and let s shape the future of Johnson Electric together. We are looking for an Sr. Engineer - AS SW Validation with experience of 4 ~ 8 years, having good exposure to SDLC and ASPICE process, flexible to work on all phases (Requirements - Development -Validation) of the V-cycle to join our organization to support the product deliveries of different Business units in compliance with ASPICE standards Responsibilities Importing the Customer requirements and creating System, Software requirements Creating System and Software Architecture and Detailed design (state machines, flow diagrams...) Create D-FMEA/P-FMEA in compliance with ISO 26262 standards Perform Unit testing and Integration testing Create & automate the test cases for both Software and System testing Create the Test environment for both Software and System testing Create the bidirectional traceability between requirements and test cases Perform reviews on requirements, architecture and test cases Execute the test cases in the Automated test bench Report & track the defects identified during reviews & testing on defect tracking tool Create and manage the Tasks in the Task management tool for each sprint Attend the daily SCRUM meeting and report progress and blocking points to the Lead Engineer Mentor the team on all necessary activities. Document and improve the workflows for all the activities required for ASPICE and ISO 26262 compliance (WHO does WHAT and WHEN). Define detailed Work Instructions on how to perform the activities identified in the workflows (HOW). Take part in ASPICE and ISO 26262 internal and external audits to explain the work performed. Support the Lead Engineer for training BUs to deploy/apply the tools and methodologies required for ASPICE and ISO 26262 compliance. Requirements Qualification : Required Engineering or Science Graduate / Post Graduate in Software / Computer Science / Mechatronics / Electronics with hands on experience in Software + Hardware development of Smart & Direct Actuators System. Software Engineering is preferable. Experience : Minimum 4-8 years work experience in Engineering / Projects at Tier -1 company for automotive industry, preferably from Bosch, Continental, Visteon Knowledge in C / C++ programming for embedded systems - including MISRA-C coding rules. Experience in a domain with safety constraints (Railway, Avionics, Medical, Energy ) or with a quality-rated development process (ASPICE, SPICE, CMMI ) Good exposure to Protocols like CAN, UDS etc.. Good hands-on experience on CANoe, CANanalyzer and CAPL Scripting. Good exposure on ASPICE & ISO-26262 standards is an added advantage. Exposure on Motor control is a plus Good communication in English is mandatory. Eager to learn and improve. Ability to admit ones own mistakes. Self-motivated and collaborative. Knowledge in Python is a plus. Benefits An exciting and very dynamic work environment. A challenging, independent, and interesting role where you contribute to driving business success. Be part of a highly motivated team with a strong team spirit and an openness for flexible / agile working. A truly international work context with great opportunities of development within the company. Innovative thoughts are always encouraged. Come join our global, inclusive & diverse team Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.
Posted 3 weeks ago
1.0 - 6.0 years
15 - 20 Lacs
Hyderabad
Work from Office
Job Area: Engineering Services Group, Engineering Services Group > Support Engineering General Summary: The Multimedia Audio Systems and Algorithm development team is looking for a lab support engineer with a passion for working on Multimedia use cases. You will be working with a team of R&D experts to enable the HW designs, for prototype and development. The team includes and works with algorithm, hardware and software engineers across company to develop Multimedia solutions, and support commercialization activities. Responsibilities Handling initial hardware bring up for all the programs. (includes base rework, mounting parts, quick testing, and allocation). Regular circuitry reworks on platforms and HW support for all the Audio systems programs Enabling test platforms like MTP, CDP, QRD, EVMs, emulators, interposers and add on cards etc. Upgrading versions of the test boards with component reworks, module, and chip replacement. Ensuring ESD and ESH compliance in lab Competitor analysis support. Executing standard tests with thermal, acoustic specification, while setting up audio and other data capture equipment. Experience with standard lab HW like scopes, multimeters and audio specific equipment such as APX, Laser Vibrometer etc. Audio systems team asset inventory and test equipment management Minimum Qualifications Experience in board reworks, working on Lab equipment Educational Qualification Diploma or Bachelors in Electronics with 1-2 years of experience Minimum Qualifications: Bachelor's degree and 1+ year of Support Engineering or related work experience. OR Associate's degree and 2+ years of Support Engineering or related work experience. OR High School Diploma or equivalent and 3+ years of Support Engineering or related work experience. *Completed advanced degree in a relevant field may be substituted for up to one year (Masters = one year) of work experience. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 3 weeks ago
4.0 - 9.0 years
18 - 22 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Responsibilities Develop and enhance Continuous Integration workflows and Jenkins pipeline libraries Identify improvements in CI workflows to optimize efficiency and reduce errors Containerize application builds using Docker or similar technologies Collaborate with SW/Test teams to understand requirements and deliver dev-infra solutions Provide support (analysis, resolution, root cause analysis) for issues related to tools and CI workflows Skills 4-6 years exp. in DevOps SW engineering domain Strong understanding and practical experience in Continuous Integration and Continuous Deployment At least 2+ years of experience with Python and git Exposure to Shell, Groovy, C++ and REST APIs would be preferable Proficiency in Git, and git-based VCS (Gerrit, GitHub), and hands-on experience with CI/CD platforms (preferably Jenkins) Extensive experience working with Linux, specifically in development of RPM builds Knowledge of containerization, continuous integration, and Makefiles Strong problem-solving and troubleshooting abilities Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 3 weeks ago
3.0 - 8.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Job Title:Senior Backend Developer (Scala) Experience3-9 Years Location:Bangalore – WFO : Job Responsibilities: Work with product management and dev team to design, develop and deliver features and enhancements Collaborate closely with peers to develop clean codereadable, testable, high quality, performant, and secure Develop code using pair and team programming approaches Perform peer code reviews and walk-throughs Automate testing and deployment of software to enable delivering improvements to customers on a regular cadence Work closely with the agile team to innovate and improve everything Minimum Requirements: B.S. in Computer Science or equivalent is preferred 4+ years of experience with modern languages such as Java/C#/JavaScript/Scala Recent 2+ years of Scala functional programming in an Enterprise SW environment Experience with RESTful applications Experience with Microservices Ability to work effectively in adistributed, collaborative, agile environment and deliver solutions on a regular cadence
Posted 3 weeks ago
10.0 - 18.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Job Title:Solution Architect Experience10-18 Years Location:Bangalore – WFO : Engage with customer architecture team to understand customer product ecosystem. Provide solution architecture/technical design to achieve project goals. Expertise in architecture patterns and microservices architecture Key Technical skills Front-end UI - ELM Back-end API - Scala Play2 framework Typelevel ecosystem (Fs2, Cats Effect, Http4s) DatabaseMongo DB MessagingKafka + Hermes Security/IdPOkta Cloud/DeploymentAWS (primarily EC2), Kubernetes, Docker DevOps/CI-CDJIRA, Github, Github actions, Jenkins, ArgoCD Ensures alignment of individual software projects with overall business strategy and technology standards. Collaborates closely with development teams to oversee solution implementation. Have a passion for software development, like to solve complex problems, and have a strong work ethic. Contribute to innovative ideas, technologies, and patterns. Stay updated with industry trends regarding best practices in front-end and back-end technologies. Minimum Requirements: 6+ years of experience in web development Experience in SLDC - designing, developing, testing, implementing, deploying, and maintaining software applications. Experience with a JS framework with state management (React, Angular, Vue, etc.) or ELM language. Proficiency in modern web techniques and standards of HTML, CSS, JavaScript, and design principles Experience with Java/Scala Experience with RESTful applications. Recent 3+ years of Scala functional programming in an enterprise SW environment Experience with frameworks such as Play or Akka Framework is a plus. Experience with GraphQL is a plus Proficiency in database management systems (SQL & NoSQL) such as MongoDB. Experience with Microservices architecture Experience in source control (Git), creating pull requests, and utilizing feature branching strategies.
Posted 3 weeks ago
2.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
1. Work on the design, and developing the new features and functionalities as part of z/VM product. 2. Analyze the issues, defect reports by test team using traces, debugging traces and develop fixes or enhancements. 3. Experience dealing with customers problems, developing resolution and operating efficiently under pressure. 4. Troubleshoot VM management, interconnectivity, platforms, performance, and configurations issues in the layers. 5. Participate in continuous and iterative software development cycles with emphasis on code quality, supportability, scalability and modernization. 7. Document technical issues and solutions Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5-10 years of relevant experience in developing SW for Linux/Unix variant products. Must to have: a) Minimum 5 yrs experience in software design and development in Systems management. b) Minimum 2 years in leading the team developing Management console products like (Novalink, HMC,Foglight, VMAN, VeenaM ONE,...etc). c) Experience in working with Virtualization/Virtualization Management SW, REST API, Network application development. d) Extremely comfortable with Linux development - commands, shell and its usage. e) Ability to write/modifying Shell Programs - Bash, KSH, CSH or any scripting language. f) Ability to diagnose and troubleshoot complex technical issues. Preferred technical and professional experience Extremely comfortable in Linux/unix development environment - commands/shell, Libraries and managing the development environment & Linux Administration. Experience working with complex systems and abilities to develop new features and able to fix any existing issues. Strong team player with good communication and interpersonal skills Proven ability to work effectively in a global team environment Proven command over the English language, both written and verbal
Posted 3 weeks ago
3.0 - 8.0 years
13 - 18 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: "¢ Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. "¢ 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Skills/Experience: Good understanding and experience of Embedded systems and related HW, SW components (Processors, Memory, Peripherals, OS, Device Drivers etc). Knowledge of multi-threaded system, inter-process and inter-processor communication, different operating and power modes etc.OS (High level OS and RTOS) concepts (Threads, Synchronization, Memory Management etc).Competent in C Programming and Debugging in Assembly Detailed understanding Windows OS stack, Windows device drivers for Embedded system and hand-on experience on coding, compilation and debugging on Windows OS. Ability to understand the feature/product requirements and ramp up quickly on any technology to serve the need. Analytical and problem-solving skills, debugging skills for system as well as subsystem level issues (upto assembly level). Good verbal and written communication skills. Should be able to lead small team of junior engineers. Responsibilities: Getting Involved in the Design, Development and Debugging of BSP, Platform and system level features. Support and participate in SoC bringups and HW/SW/platform bring ups. Review HW schematics, HWIOs, interfaces and HW register programming for system level feature design and debugging. Collaborate with internal and external team members to drive the system level feature development or debugging.
Posted 3 weeks ago
12.0 - 15.0 years
22 - 27 Lacs
Hyderabad
Work from Office
Job Area: Engineering Services Group, Engineering Services Group > Program Management General Summary: This Software Program Manager position, focused on IOT teams and is responsible for program management support and leadership for managing the planning, development and delivery of software that span across multiple technology areas and product segments for Qualcomm IOT BU. Excellent opportunity to work on the latest cutting-edge software, hardware technologies Collaborate with other impacting technology areas such HLOS, BSP, Modem, Connectivity & Multimedia and BUs Drive requirements scoping, analysis and planning including interdependencies, staffing constraints and schedule optimization across multiple tech teams and customer connect Establish clear Plan of Record commitment and drive prioritization Strong technical understanding of SW deliverables and risk management/risk mitigation Establish rigorous execution discipline & communications processrisk management, mitigation, tracking, schedule trends vs baseline, recovery actions, executive reporting & stakeholder communications Develop program indicators to manage program health including quality and timelines Partner with other functional areas to establish critical processes to support disciplined product development and decision making and to ensure quality. Coordination across multiple development sites may be required Develop and establish strong processes that streamline the development cycle and help integrate multiple plans, dependencies and deliverables effectively Skills & Experience: Experience and domain knowledge of Wireless/Semiconductors is a must 12-15 years of experience in a combination of Software product development and program management in semiconductor/wireless industry Experience with end-to-end product Experience managing software products through entire development life cycle Minimum Qualifications: "¢ Bachelor's degree in Engineering, Computer Science, or related field. "¢ 2+ years of Program Management or related work experience.
Posted 3 weeks ago
1.0 - 5.0 years
16 - 20 Lacs
Bengaluru
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Qualcomm ADAS/Autonomy team is engaged in offering optimized solutions built on DSP, computer vision and machine learning algorithms for the Qualcomm ADAS/Autonomy SoCs. We are seeking engineers with experience in system and SoC SW level functional safety concepts. The job requires understanding and defining of the Safety Concept and Architecture, Software Safety requirements, defining and deploying safety processes and development of Safety software by following the ISO26262 software processes. Interaction with customers, architects and test/integration teams are required as part of the job. The job also involves working with the Software quality team for adherence of ISO26262 and ASPICE processes. In this role, the candidate will work with local and global teams to understand, define and implement and productize Automotive specific features including software enablement (drivers/BSP/RTOS/AUTOSAR MCAL), security, functional safety, and power applied to Automotive products on our current and next generation SoCs. The candidate will also have the responsibility to coordinate and execute plans which will encompass validation of all the feature requirements. The Candidate will have the responsibility to identify and address any abnormal discoveries by root-causing and providing detailed corrective actions in the form of optimizations and/or fixes. When possible, the candidate is expected to prototype and pre-validate recommended fixes. Additionally, the candidate will be responsible for any automation of design under test along with validation efforts and working closely with design/production/bench IP teams. Minimum Qualifications: "¢ Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. 3-6 years of Embedded Software Development experience, including low level drivers, and RTOS The candidate should possess 3 to 6 years of industry experience in embedded software driver development and having expertise in one or more below areas would be preferred: Should be able to ramp up fast and must have the attitude to work with the team. Strong C and Assembly Programming with OS & Multi-Processor concepts Embedded software development in C and C++ on ARM or similar cores. Hands on experience of driver development on any RTOS, Experience in SafeRTOS/FreeRTOS based development is nice to have Experience in Autosar MCAL development is nice to have Experience in Autosar BSW integration and validation is nice to have ARM Trust-Zone & ARMv7/v8 architecture. Good debugging skills with experience on debugging with Lauterbach JTAG debuggers. Work on challenging customer requirements and issues. Basic understanding one or more of hardware blocks - Clocks, PLLs, GPIO, Interrupt Controllers (GIC), Peripherals (SPI/I2C/UART/CAN/Ethernet/Clock/etc) Automotive SW development experience is must have Experience in ISO26262/functional safety and ASPICE is highly desirable Basic knowledge on Power Mgmt. IC is desirable Knowledge of Software/Hardware Security concepts is desirable Closely work with the hardware team to contribute/suggest modifications to the hardware design. Any past working experience on Qualcomm chips nice to have
Posted 3 weeks ago
5.0 - 10.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Job Overview Create software/firmware test plans, addressing requirements traceability matrix and test coverage, with respect to feature requirements Design, develop, execute and maintain automated software/firmware test suites for the purpose of verifying quality and compliance of Qualcomm products at functional, integration and system levels Manually test, where appropriate, the customer experience of installation and deployment of Qualcomm hardware and software in a mobile, compute and automotive environment. Assist in the creation of a Quality Engineering/Release engineering process with emphasis on continuous integration and continuous deployment Assist in achieving production-level software readiness, implement customer use-cases, workload analysis models, workload creation, and collaborating with other teams on bring-up/debug/diags Focus on ensuring that existing Operating Systems and customer usage environments run well, while identifying strong opportunity for enhancements, from a power and performance perspective. Minimum Qualifications: "¢ Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 5+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. "¢ 3+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Minimum Qualifications: "¢ Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. "¢ 2+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications: 8+ years of experience in Software/Firmware Validation Demonstrated software test engineering in SW/FW engineering with focus on Data Center Servers (minimum 5 years). Strong understanding and experience in software/firmware test automation techniques Extensive experience working with operating systems like Ubuntu Server, RHEL, SUSE, similar or Windows server Work with multiple SW/HW Engineering teams to ensure that all requirements and features of reference platform requirements have been validated at a component, integration, functional and system level Strong programming skills with experience in C and/or Python programming languages Experience developing automated software/firmware test cases for server platforms, supporting bring-up and production SW releases Nice to have: Prior Experience with SW/FW integration at BIOS/UEFI, BMC firmware, Operating System for x86/ARM64/RISC-V 64bit for server platforms. Strong understanding of Server firmware Standards, opensource Implementation and specifications for ARM64-based servers Principal Duties and Responsibilities: "¢ Leverages advanced Software knowledge and experience to design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs. "¢ Analyzes user needs, software requirements, and time and cost constraints to design and customize software for optimal operational efficiency. "¢ Designs and implements software modules for large-scale products and systems. "¢ Participates in and leads design, coding, unit testing, debugging, and integration efforts to ensure projects are completed to specifications and schedules. "¢ Performs complex code reviews and regression tests as well as triages and fixes issues to ensure the quality of code. "¢ Collaborates with individuals outside the software function (e.g., Hardware, Systems, and Test engineers) to ensure solutions work with other components of a specific project. "¢ Writes detailed technical documentation for complex Software projects. Level of Responsibility: "¢ Works independently with minimal supervision. "¢ Provides supervision/guidance to other team members. "¢ Decision-making is significant in nature and affects work beyond immediate work group. "¢ Requires verbal and written communication skills to convey information. May require basic negotiation, influence, tact, etc. "¢ Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions). "¢ Tasks often require multiple steps which can be performed in various orders; extensive planning, problem-solving, and prioritization must occur to complete the tasks effectively.
Posted 3 weeks ago
3.0 - 5.0 years
10 - 19 Lacs
Chennai
Work from Office
Sr. Engineer - AS SW Validation Description The Johnson Electric Group is the definite leader in micromotors, motion subsystems and actuators for automotive and industrial applications with expected global revenue of USD 3.4 billion in our current fiscal year. Founded in 1959, Johnson Electric has expanded to be a global force employing over 35,000 people in over 23 countries. We collaborate across businesses, divisions and regions to create innovative solutions to meet the needs of our clients—and to help our employees grow. Join us and let’s shape the future of Johnson Electric together. We are looking for an Sr. Engineer - AS SW Validation with experience of 4 ~ 8 years, having good exposure to SDLC and ASPICE process, flexible to work on all phases (Requirements – Development -Validation) of the V-cycle to join our organization to support the product deliveries of different Business units in compliance with ASPICE standards Responsibilities Importing the Customer requirements and creating System, Software requirements Creating System and Software Architecture and Detailed design (state machines, flow diagrams...) Create D-FMEA/P-FMEA in compliance with ISO 26262 standards Perform Unit testing and Integration testing Create & automate the test cases for both Software and System testing Create the Test environment for both Software and System testing Create the bidirectional traceability between requirements and test cases Perform reviews on requirements, architecture and test cases Execute the test cases in the Automated test bench Report & track the defects identified during reviews & testing on defect tracking tool Create and manage the Tasks in the Task management tool for each sprint Attend the daily SCRUM meeting and report progress and blocking points to the Lead Engineer Mentor the team on all necessary activities. Document and improve the workflows for all the activities required for ASPICE and ISO 26262 compliance (WHO does WHAT and WHEN). Define detailed Work Instructions on how to perform the activities identified in the workflows (HOW). Take part in ASPICE and ISO 26262 internal and external audits to explain the work performed. Support the Lead Engineer for training BUs to deploy/apply the tools and methodologies required for ASPICE and ISO 26262 compliance. Requirements Qualification : Required Engineering or Science Graduate / Post Graduate in Software / Computer Science / Mechatronics / Electronics with hands on experience in Software + Hardware development of Smart & Direct Actuators System. Software Engineering is preferable. Experience : Minimum 4-8 years work experience in Engineering / Projects at Tier -1 company for automotive industry, preferably from Bosch, Continental, Visteon Knowledge in C / C++ programming for embedded systems - including MISRA-C coding rules. Experience in a domain with safety constraints (Railway, Avionics, Medical, Energy) or with a quality-rated development process (ASPICE, SPICE, CMMI) Good exposure to Protocols like CAN, UDS etc.. Good hands-on experience on CANoe, CANanalyzer and CAPL Scripting. Good exposure on ASPICE & ISO-26262 standards is an added advantage. Exposure on Motor control is a plus Good communication in English is mandatory. Eager to learn and improve. Ability to admit one's own mistakes. Self-motivated and collaborative. Knowledge in Python is a plus. Benefits An exciting and very dynamic work environment. A challenging, independent, and interesting role where you contribute to driving business success. Be part of a highly motivated team with a strong team spirit and an openness for flexible / agile working. A truly international work context with great opportunities of development within the company. Innovative thoughts are always encouraged. Come join our global, inclusive & diverse team Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.
Posted 3 weeks ago
5 - 8 years
9 - 14 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Telecom Switching Routing NE Layer3 SW. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
2 - 6 years
4 - 8 Lacs
Pune
Work from Office
About The Role 2+ years proven experience in SW development. Systems Engineering studies completed Open to work on new technologies is mandatory. Should have excellent programming/software development background. Experience in R Language is an asset. Extensive knowledge of ML frameworks, libraries, data structures, data modeling, and software architecture. Primary Skills Python Machine Learning R Language Secondary Skills HTML5 SQL Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion
Posted 1 month ago
2 - 6 years
5 - 9 Lacs
Bengaluru
Work from Office
Job TitleStaff Engineer – RAN Testing LocationBangalore Work EmploymentFull time DepartmentWireless DomainTesting Reporting toPrincipal Engineer About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are This team is responsible for Platform and software validation for the entire product portfolio. They will develop automation Framework for the entire product portfolio. Team will develop and deliver customer documentation and training solutions. Compliance with technical certifications such as TL9000 and TSEC is essential for ensuring industry standards and regulatory requirements are met. Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks. What you work: You will have ownership to develop test cases primarily for eNodeB functionalities to meet customer requirements complying to 3GPP standard. Analyze the use cases/requirements for LTE related requests from customer and deployment engineers. Augment tests with feedback from Customer deployments. Analyze the field queries and give the solutions. Log analysis, Performance, Capacity and Soak testing. Raising bugs and getting the issues fixed in co-ordination with development team. Mandatory skills: BE/B.Tech./M.Tech. (EC/EE/CS) Degree with 1o+ yrs. Working experience in LTE/4G enodeB verification cycle by validating 3GPP protocols, call flow, end to end traffic throughput requirements. Deep working knowledge Wireless Packet Core Standards testing, IETF Standards, VoLTE, IMS server, EPC core, RRH, Handover testing Desired skills: Should have work experience in eNodeB/gNodeB/UE L1 SW development. Familiar with any RAN Platform architecture, L1 Schedulers Should be familiar with air interface, S1AP, Mobility and LTE stack. Should have good Debugging and Troubleshooting and log analysis skills. Preferred Qualifications Experience 10 to 14 years’ experience from Telecommunication or Networking background. Education Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Candidate should have good coding skills in C/C++ Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all-inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 1 month ago
2 - 5 years
5 - 8 Lacs
Bengaluru
Work from Office
Job TitleStaff Engineer- NMS LocationBengaluru Work EmploymentFull time DepartmentWireless DomainTesting Reporting toPrincipal Engineer About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are This team is responsible for Platform and software validation for the entire product portfolio. They will develop automation Framework for the entire product portfolio. Team will develop and deliver customer documentation and training solutions. Compliance with technical certifications such as TL9000 and TSEC is essential for ensuring industry standards and regulatory requirements are met. Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks. What you work: Act as a Technical Lead for the Management Testing Aspects of eNodeB Lead the OSS/North Bound Interface Testing/Integration thru Management Software of eNodeB Work with OSS/BSS Integrators for successful integration of eNodeB thru Management Software Communicate with Design/PLM/Support teams for release updates Track parallel release testing progress Track field issues and internal bugs, prioritize them for fix Distribute the features and the tasks among the team Mandatory skills: BE/B.Tech./M.Tech. (EC/EE/CS) Degree with 10+ yrs. Must have good understanding of wireless technologies such 4G,5G. Experience in NMS/EMS FCAPS Testing Working knowledge of how to manage large number of eNodeB thru Network Management Software (FCAPS) Must have worked on couple of OSS/BSS Integration project for LTE UI Automation Exposure using selenium/python or any similar tool Good to have SON Integration Knowledge Desired skills: Find out innovative ideas for making repetitive work easy/faster using scripting or tools Provide Feedback to automation team for Important Field Issues/Internal Bugs to be automated in UI/API on priority Hire and Train New Joiners Set Goals and appraise the team members based on the achievements Preferred Qualifications Experience: 10 to 14 years’ experience from Telecommunication or Networking background. Education B.Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all-inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 1 month ago
8 - 13 years
9 - 14 Lacs
Bengaluru
Work from Office
Siemens Healthineers is a global leader in providing medical solutions that significantly enhance patient care and overall healthcare outcomes. We are actively seeking an exceptional and driven Lead Software Developer to join our dynamic team. As a Lead Software Developer, you will play a pivotal role in shaping the architecture of our platform and integrated software solutions. You're a passionate Lead Software Developer with a proven track record in software development who wants to have the opportunity to contribute to groundbreaking projects that directly impact patient care and drive advancements in the medical field. In this role, you are responsible to Collaborate with cross-functional teams to design, develop, and optimize an existing imaging system, based on syngo framework. Leverage your extensive experience in software development within an agile environment to deliver high-quality, scalable solutions. Demonstrate mastery in software development principles, with expertise in developing and maintain robust and scalable systems. Apply a profound understanding of object-oriented programming (OOP), SOLID design principles, and Clean Code practices. Implement coding best practices, perform unit and integration testing ensuring system reliability and performance. Identify and fix bugs or errors in the code, troubleshooting and resolving issues as they arise. Create and maintain technical documentation, including code comments, user manuals, and system documentation. Participate actively in continuous integration and continuous deployment processes. Embrace an open feedback culture, driving continuous improvement within the team. To be successful in this role, your profile includes: Graduation or Post Graduation in Computer Science / Information Technology / Medical or Life Sciences. 8+ years of experience in software development. Experience in R&D organizations and agile setups like SAFe/SCRUM is preferred. Knowledge of frameworks for medical products like syngo is highly preferred. Excellent understanding of architecture principles, object-oriented programming (OOP), SOLID design principles, and Clean Code practices Deep software development experience in C++ and multithreaded programming aspects Expertise in MS Visual Studio, Azure DevOps, source control systems like ClearCase or GIT, requirement management systems (e.g., Caliber, Requisite Pro) and test automation frameworks Knowledge of software development life cycle and software engineering processes of medical products Experience with testing frameworks and tools for writing and executing test cases. Understanding of CI/CD processes and tools to automate software delivery. Strong analytical and problem-solving skills to understand and address software development challenges. Sound knowledge of tools and methods to diagnose SW behavior. Demonstrated ability working with multi-cultural teams and various internal and external stakeholders globally. Excellent verbal and written communication skills, business fluency in English. Able to multi-task, work under pressure and manage multiple project activities and responsibilities effectively. Should be self-motivated and assertive.
Posted 1 month ago
1 - 5 years
13 - 17 Lacs
Bengaluru
Work from Office
Job Area: Engineering Services Group, Engineering Services Group > Support Engineering General Summary: As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space. Minimum Qualifications: Bachelor's degree and 3+ years of Support Engineering or related work experience. OR Associate's degree and 4+ years of Support Engineering or related work experience. OR High School Diploma or equivalent and 5+ years of Support Engineering or related work experience. *Completed advanced degrees in a relevant field may be substituted for up to two years (Master"™s = one year, Doctorate = two years) of work experience. Preferred Qualifications: Bachelor's degree in Computer Science, Mathematics, Electrical Engineering, Electronic Engineering, or related field. Certification in Electronics or related area. Military experience or training in electronics field (Rank E6+). 5+ years of experience with digital HW, SW, and/or analog RF troubleshooting and debugging. 5+ years of experience in a lab environment. 2+ years in a leadership role with or without direct reports. 2+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above). Principal Duties and Responsibilities: Leads a team in moderately complex support activities such as system integration and providing development support from initial concept through completion phases of project. Provides support for engineers and recommendations on design approaches, layout, and parameters for large projects. Participates in design reviews. Manages and helps operate company products and/or components based on specifications, tolerances and reliability. Monitors product performance, analyzes moderately complex failures or malfunctions, and develops corrective action. Seeks out, integrates, interprets, and shares data and information from various sources and stakeholders across teams to help others understand moderately complex specifications. Leads efforts to develop solutions. Manages and/or executes on components of team project priorities, deadlines, and deliverables for large and/or multiple projects. Works with individuals inside and outside of own function to integrate complex projects and/or ensure changes work with other components of a specific project. Level of Responsibility: Works independently with no supervision. Provides supervision/guidance to other team members. Decision-making may affect work beyond immediate work group. Requires verbal and written communication skills to convey complex information. May require basic negotiation, influence, tact, etc. Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions). Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively.
Posted 1 month ago
1 - 5 years
11 - 15 Lacs
Bengaluru
Work from Office
Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Hardware Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems that launch cutting-edge, world class products. Qualcomm Hardware Engineers collaborate with cross-functional teams to develop solutions and meet performance requirements. Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field. Job description: Role requirement is for CAD engineer with 3-4 years work experience in the Signoff CAD Team at Qualcomm BDC. The team is a part of a Global CAD team that builds reference flows for PD implementation and supports the design teams in Project execution across geographies. The specific role is a requirement in this CAD team for position that has the following responsibilities Be involved in building software solutions for cross domain requirements Contribute in building and supporting Signoff and Extraction Reference flows Explore and build differentiating scripts/tools to improve productivity and improve timing signoff convergence with high quality LPE outputs Build scripts and flows that help debug capabilities in adjacent signoff domains (Physical verification/ STA) Skill Set required Strong experience in SW coding skills (Python, C++, Perl, TCL) is a must Demonstrated experience in building end to end software solutions Must have experience in Parasitic Extraction tools and VLSI flow Background in FC/Innovus tool usage
Posted 1 month ago
- 4 years
1 - 4 Lacs
Noida
Work from Office
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Health and Welfare (HW). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
2 - 5 years
4 - 8 Lacs
Bengaluru
Work from Office
Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries ofscience and engineering to make possiblethe next generations of technology, join us to Make Possiblea Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . You'll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers.We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Applied Materials develop complex multidisciplinary systems for metrology and quality control processes in the semiconductors industry . Our systems contain high-end Physics , HW , Algo and SW all combine into unique system allowing our customers extend and improve their existing technologies System Qualification Engineer day to day work contain examine new modules and system improvements , assess their integration complexity to existing / new system and how they might affect the system overall performance. Work involves close collaboration with various RnD disciplines and conducting complex experiments on real tools or dedicated simulators until approval or rejection of the suggested design Roles & Responsibilities Early involvement in development phases to optimize suggested design alternatives Close collaboration with R&D disciplines such as System Eng , Physiscs , SW eng. , Mechanics etc. Perform detailed risk assessment from module to system level and assess the impact on system performance and integrity D efine set of experiments to validate the design , while considering efficient risk red uction L ead comprehensive testing on simulators & real tools and perform detailed analysis on collected data Share conclusions on the module performance and existing gaps to address Provide recommendations for performance spec s and promote c orrective actions for future de signs Approve final design and specs to be "field ready" develop validation tools and capabilities for modules and system performance evaluation 20 % t ravel for new designs implementation and for complex system issues troubleshooting Requirements System analytical capabilities Methodic & Quick learner Excellent interpersonal and leadership skills Ability to work and lead complex tasks independently Applied Materials Metrology and Inspection platforms system / application knowledge & experience - Major advantage Working in Multipipeline systems environment - Major advantage M ATLAB / Python knowledge Advantage Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Posted 1 month ago
4 - 9 years
6 - 12 Lacs
Bengaluru
Work from Office
Skills : Display Driver / DRM / MIPI , C/C++ , operating system graphics stacks, Linux kernel and device drivers, debugging tools and techniques, including SurfaceFlinger and HW Compositor
Posted 2 months ago
8 - 13 years
45 - 50 Lacs
Chennai, Pune, Delhi
Work from Office
We build our expertise in latest cloud SW technologies, we are even more focused on building our understanding and awareness of product aspects like performance/footprint, ease of use, robustness, security and the like. We are pragmatic in our approach we believe that technologies should, at the end sub serve the cause of building great products. We are looking for Passionate Developers/Architects, who are good in resolving and finding solutions in innovative effective way. Also driving the Code refactory and Improvements for these product in functional/non-functional areas and also accountable for code quality. You have: Min 8+ years of relevant RD Development experience on Telco grade products. Expert Core Java or C++ Programmer Strong analytical and debugging skills. Good hands-on experience in Linux, Kubernetes, VMWare, OpenStack and working with CSF Assets Blueprints like BVNF/BCMT/BELK Should have hands on experience in design, architect of problem solutions Handon experience in Signalling portfolio esp Policy, PCRF, Diameter protocols, etc Experience with Cloud Native, Microservices, Containers and Virtualization Technologies like Docker/Container/POD, HTTP/2, JSON, Kubernetes(K8s), Oauth, etc, Helm, Envoy, Consul, Redis, gRPC and Open Source Integration. Experience with Container Management, Component Life Cycle Management, Elastic Stack, Logstash, ETCD, KeyCloak, Kafka Messaging Experience in designing and developing applications using Core Java Experience on Linux, Linux Containers, Linux Namespaces, Linux CGroups and large-scale production systems Experience with open source PaaS environments such as Openshift and Kubernetes Deep understanding of 4/5G, Signalling 3GPP, RFCs, Hyperscale cloud capabilities - Azure, AWS, GCP,OCP, RedHat It would be nice if you also had: Innovation, creative and built to scale mindset Inspirational leadership Influential communication and networking Obsessively plans and aligns Resources utilization and efficiency Customer focused Ability to drive engagement and collaboration with key Services Practices and Business partners Balanced under stress, fearless of ambiguity, adaptable Ambitious to keep building and adapting for the future while delivering Experience in real time, high performance, multi-threaded system programming, fault tolerant systems, HA Concepts and Distributed Architecture knowledge. Lead perform development activities of high complexity features. Lead technically and support a small team/ multiple features in the completion of a project/stream. Lead technical discussions with peers about enhancements/improvements in own area(s) of expertise. Create parts of architecture (small/basic) with focus on performance scale. Drive non-functional requirements within team. Effectively handles complex customer issues. Improves the code base with the outcome measurable product behavior. Owns complex features and ensure delivery completion with quality. Willing to work in lean and extremely agile environment / start-up work culture to achieve stiff and challenging targets Responsible for requirement analysis, component design based on cloud native principles and leading development Ownership of SW/HW architecture at system component level Work independently, deploying, testing and troubleshooting Cloud native application Leading the end to end development of Features and EPICs Communicate Competence Development needs to Line organization Should have good experience with cloud native architecture, cloud security and cloud patterns Strong skills on containerization using Docker, Kubernetes Familiarity with design patterns, domain driven design, component-based architecture, and evolutionary architecture.
Posted 2 months ago
8 - 13 years
25 - 35 Lacs
Chennai, Pune, Delhi
Work from Office
As an senior automation engineer at Nokia, you will design and implement innovative RPA solutions that boost efficiency and optimize business performance. Perform verifiability and risk analysis to ensure robustness in automation solutions. You have: Bachelors or Master s degree in Electronics, Computer Science, Electrical Engineering, or a related field with 10 to 15 years of work experience. Experience in unix environments as an admin/root user, ensuring optimal performance of services like DNS, NFS, SSH, and more. Experience in virtualization technologies utilizing KVM and Docker, streamlining operations and deployments. Experience in implementing networking solutions at Layers 2 and 3, ensuring robust communication between switches and routers. Experience with scripting languages to automate network tasks and processes. It would be nice if you also had: Experience in administering various Unix services like FTP, DHCP, and HTTP. Proficiency in container orchestration and management tools beyond Docker. You will select and implement the right automation tools for optimal service delivery. You will build and lead the regional Customer Engineering (CE) network automation center of excellence. You will collaborate with developers, product managers, and manual testers to ensure comprehensive test coverage. You will develop use case analysis, scenario determination, and sequence diagrams for architecture design.
Posted 2 months ago
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