2.0 - 4.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Introduction Are you someone who enjoys solving puzzles, debugging complex systems, and diving deep into how things work Do you thrive in high-stakes environments where your analytical skills and curiosity make a real impact We're looking for a z/OS Systems Support Engineer to join our global technical support team. You'll work with IBM's enterprise clients to resolve complex issues in IBM z/OS environments, collaborating with development teams and growing into a subject matter expert by developing deep expertise in one or more technical areas within the z/OS operating system. This is a deep technical support role not a help desk or coding-heavy position where your ability to think methodica...

Posted 1 day ago

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Technical Support Professional IBM

2.0 - 4.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Introduction Investigate client-reported issues and technical questions using tools such as dump reading, trace analysis, and system diagnostics. These issues may arise from product defects, incorrect usage, or misconfigured environments, and require methodical analysis to identify root causes and deliver effective solutions.- Collaborate with global teams and interface directly with clients to drive issues to resolution.- Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones and to ensure timely resolution of high-impact issues.- Contribute to product improvement by identifying design deficiencies, reporting product defects, and reco...

Posted 1 week ago

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