Company Description At Svasti Microfinance, we believe in the fundamental right to finance for all human beings. Our focus is on empowering women with financial products, services, and knowledge to enhance the financial well-being of their families. We offer products and services for various needs, including those without collateral for loans. Role Description This is a full-time on-site Relationship Officer role located in Mumbai. The Relationship Officer will be responsible for maintaining and enhancing client relationships, managing financial transactions, providing excellent customer service, and promoting financial products and services. Qualifications Business Relationship Management and Sales skills Finance and Customer Service skills Excellent Communication skills Experience in the financial services industry Strong analytical and problem-solving abilities Bachelor's degree in Business, Finance, Economics, or related field Show more Show less
Responsibilities : 1. Daily reconciliation of disbursement and escrow accounts 2. Identify and resolve discrepancies, sharing open items with stakeholders 3. Monthly disbursement reconciliation data Health insurance Employee state insurance Life insurance Accidental insurance Gratuity Provident fund Maternity leaves Paternity leaves Maternity benefits in mediclaim policy Military leave policy
The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers. Responsibilities Develop and execute strategies to drive business in new and existing markets Partner with Talent Acquisition to identify and recruit top sales talent Mentor employees to help them achieve individual & team objectives Qualifications Bachelor's degree or equivalent experience in Business 3+ years' of sales experience Excellent written and verbal communication skills
As an Internal Auditor at Svasti Microfinance, you will play a crucial role in ensuring financial integrity within the organization. Based in Tiruppattur, your primary responsibility will be to prepare audit reports, conduct financial audits, and analyze financial data to guarantee compliance with financial regulations. Your tasks will involve reviewing financial documents, identifying discrepancies, and offering recommendations for enhancements. Effective communication with various departments is essential for this role to facilitate seamless coordination and collaboration. To excel in this position, you must possess experience in preparing audit reports and conducting financial audits. Strong analytical skills coupled with a profound understanding of finance are crucial. Excellent communication skills are necessary for conveying your findings and recommendations clearly. Attention to detail is paramount, and the ability to work independently is a requisite. A Bachelor's degree in Finance, Accounting, or a related field is mandatory, while holding a professional certification such as CPA or CIA would be advantageous. If you are a meticulous professional with a keen eye for detail and a passion for ensuring financial compliance, this role offers a rewarding opportunity to contribute to the financial wellbeing of our customers and their families.,
We are looking for a Regional Training Manager Role for our Tamil Nadu State. This will be an individual role handling Training activities for Svasti branches in Tamil Nadu. Need a Candidate who can join us within 30 to 45 days Max. Job Title: Regional Training Manager Base Location: Chennai, Tamil Nadu. Department: Training & Development Reports to: Head Training & Development. Job Summary: The Training Manager will be responsible for developing, implementing, and overseeing training programs that enhance the skills and knowledge of microfinance staff across all levels in TN state. This role focuses on imparting various training programs like Induction, Refresher, Soft skill and Need Based Training programs for our staff. 1. Professional Experience : . Minimum 1 year of experience in training and development in Microfinance industry. NO profiles with Training in other industry will be considered. PLEASE DO NOT APPLY. . Candidates outside Tamil Nādu state - PLEASE DO NOT APPLY. . Candidate should be willing to stay/relocate in Chennai ONLY . PLEASE DO NOT APPLY for any other location. . Proven experience designing, developing, and delivering training programs for staffs. 2. Technical Skills : · Strong understanding of microfinance operations, products (group lending, individual lending, savings, etc.), and customer profiles. · Familiar with Training Needs Assessment (TNA), monitoring & evaluation of training programs. · Competency in Learning Management Systems, e-learning platforms, and digital training tools. · Solid knowledge of regulatory frameworks related to microfinance and financial services. · Proficiency in creating training manuals, toolkits, e- learning modules. . Ability to develop and translate the training content in Tamil language (Read as well as Write) 3. Soft Skills : · Excellent communication, presentation, and facilitation skills (in both Tamil & English). . Hindi language understanding will be an added advantage. · Interpersonal skills to work across departments. · Adaptability to rural and urban environments and willingness to travel at least 15 days a month with the state. 4. Monitoring and Evaluation: · Establish metrics to evaluate training effectiveness and impact on performance. · Conduct post- training assessments and gather feedback to improve programs. ✔ Highlights of Working with Us: · Family and Work-Life Balance · Career Advancement Opportunities. · Annual Performance-Based Increments – Your efforts are recognized and rewarded. · Comprehensive Health Coverage for Self and Primary family members (Health Insurance) · Pleasant & Supportive Work Environment – Thrive in a friendly and collaborative atmosphere. 🔶 How to Apply: · Interested candidates can submit their applications at sachin.pethe@svasti.in or prakash.galande@svasti.in.
Company Description Svasti Microfinance believes that the right to finance is fundamental for all human beings. We offer a range of products and services to meet different needs, catering especially to those without collateral. Our focus is primarily on empowering women with financial products, services, and knowledge to not only support their businesses but also enhance the financial wellbeing of their families. Role Description This is a full-time, on-site role for a Customer Relations Officer based in Ballia. The Customer Relations Officer will be responsible for maintaining client relations, ensuring customer satisfaction, providing customer support, and using analytical skills to resolve any issues. Day-to-day tasks include interacting with customers, addressing their concerns, and working to improve overall client experience. Qualifications Strong Interpersonal Skills and Client Relations experience Customer Satisfaction and Customer Support skills Analytical Skills for problem-solving Excellent communication and organizational skills Ability to work independently and as part of a team Experience in the microfinance or finance sector is a plus Bachelor&aposs degree in Business, Finance, or related field Show more Show less
You will be responsible for: - Working extensively on data management - Preparing reports for internal and external stakeholders - Demonstrating excellent knowledge of MS Office, especially Excel and PowerPoint - Knowing how to prepare salary structures - Utilizing good written communication skills To be successful in this position, you should have: - Total work experience of 2+ years - Offered CTC ranging from 2.5L to 4L - Immediate joiner or a maximum notice period of 15 days to one month Qualifications required: - Must be a graduate - Excellent skills in Advanced Excel functions like Pivot Table, VLOOKUP, Formulas, and Functions,