Key Responsibilities * Manage AC technicians: allocate daily calls, track completion, ensure service quality. * Oversee workshop operations: spares, tools, and workflow management. * Handle customer interactions, complaints, and escalations. * Drive AMC business: renewals, execution, and scheduling. * Ensure revenue growth through service & repair, manage billing and collections. * Maintain logs, service records, and warranty claims. * Uphold safety and compliance standards.
Key Responsibilities * Manage AC technicians: allocate daily calls, track completion, ensure service quality. * Oversee workshop operations: spares, tools, and workflow management. * Handle customer interactions, complaints, and escalations. * Drive AMC business: renewals, execution, and scheduling. * Ensure revenue growth through service & repair, manage billing and collections. * Maintain logs, service records, and warranty claims. * Uphold safety and compliance standards. *Product knowledge is must.