Role & responsibilities Key skills for restaurant managers Strong customer service skills. Commercial awareness. Interpersonal and teamworking skills. The ability to prioritise and juggle multiple responsibilities. Excellent communication skills. Management and administration skills. Problem-solving skills. Organisational skills. Preferred candidate profile Preferred candidate from restaurant or hotel experience Preferred candidate from south base or Karnataka Please send your updated resume to careers.restaurant2025@gmail.com

Restaurant Captain Duties and Responsibilities: Always greet and welcome guests promptly in a warm and friendly manner. Always thank and give fond farewell to guests conveying anticipation for their next visit. Assist guests with table reservations. Assist guests while seating. Ensure guests are serviced within the specified time. Has a good knowledge of menu and presentation standards. Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. Able to answer any questions regarding the menu and assist with menu selections. Able to anticipate any unexpected guest need and react promptly and tactfully. Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm. Serve food courses and beverages to guests. Set tables according to the type of event and service standards. Record transactions/orders in Point of Sales systems at the time of order. Communicate with the kitchen regarding any menu questions, the length of wait, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Check with guests to ensure satisfaction with each food course and beverage. Responsible for clearing, collecting, and returning food and beverage items to the proper area. Maintain cleanliness of work areas, china, glass, etc. throughout the shift. Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly. Present accurate final bill to guests and process payment. Perform shift closing on the Point of sales terminal and tally cash and credit card settlements. Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas. Ensures that hotel brand standards and SOPs are consistently implemented. Work with fellow staff and managers to ensure that the restaurant achieves its full potential. Completes the daily responsibilities that are set for each shift. Complete closing duties, including restocking items, turning off lights, etc. Conducts monthly inventory checks on all operating equipment and supplies. Take an active role in coaching and developing junior staff. Any other duties related to food and beverage service assigned by the manager.

Qualifications and Skills: Bachelor's degree in Hospitality Management, Business Administration, or related field. Proven experience as an F&B Supervisor or similar role in the hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle multiple tasks and prioritize effectively. Proficiency in financial analysis and reporting. Knowledge of food safety and hygiene regulations. Fluency in the local language(Kannada/tulu) and English is often required, and a third language can be a plus

Role Overview We are seeking a proactive and detail-oriented Assistant Liquor Store Manager to support the operations of our retail liquor store. In this role, you will work closely with the Store Manager to ensure that the store runs smoothly, efficiently, and profitably, while delivering an exceptional customer experience. Your leadership and organizational skills will be instrumental in managing daily operations, inventory control, and staff supervision. Responsibilities Assist the Store Manager in overseeing daily store operations, including staff management, inventory control, and customer service. Support staff training and development to foster a knowledgeable team that excels in customer engagement and product knowledge. Implement effective merchandising strategies to enhance product visibility and maximize sales. Monitor inventory levels to ensure optimal stock availability and manage reordering processes. Assist in maintaining compliance with liquor laws and regulations, ensuring a safe and responsible environment for both staff and customers. Handle customer inquiries and resolve issues effectively to maintain high levels of customer satisfaction. Participate in sales promotions and community outreach initiatives to drive store traffic and build customer loyalty.

Key Responsibilities: Sales & Profitability: Develop and implement sales strategies to achieve revenue targets and maximize profitability across the cluster. Analyze sales data and market trends to identify growth opportunities and adjust strategies accordingly. Manage budgets and financial performance of the cluster. Operations & Compliance: Oversee the daily operations of all stores within the cluster, ensuring consistent standards and adherence to company policies. Ensure all stores comply with local and national liquor laws and regulations. Conduct regular store audits to ensure compliance with safety and operational standards. Team Leadership & Development: Recruit, train, and mentor store managers and staff. Foster a positive and high-performing team environment. Provide ongoing coaching and feedback to improve performance. Customer Service: Ensure high levels of customer service are maintained across all stores. Address customer feedback and resolve any issues or complaints. Other Responsibilities: Collaborate with marketing teams to develop promotional campaigns. Liaise with support teams (e.g., merchandising, inventory, facilities) to address store needs. Ensure effective communication and collaboration between stores and the head office. Required Skills and Experience: Proven experience in retail management, preferably in the liquor or beverage industry. Strong sales and business development skills. Excellent leadership, communication, and interpersonal skills. In-depth knowledge of liquor laws and regulations. Ability to analyze data and make data-driven decisions. Proficiency in Microsoft Office Suite. Strong organizational and problem-solving skills. In the context of Mangaluru, Karnataka, a Cluster Manager would need to be aware of any local regulations specific to the sale of alcohol in that area. The role also requires managing operations in the context of local culture and customer preferences