Supra ITS

About The Role We are hiring a hands-on Financial Controller who thrives in detail-oriented, high-accountability environments. This senior role combines strategic thinking with day-to-day execution: building financial models, completing reconciliations, and driving budgets with accuracy and ownership. The position follows North American standards of performance, governance, and transparency, offering international finance exposure while remaining based in India. Travel to Canada may be possible based on performance and business needs. What makes this role unique Direct impact: work closely with the CFO and executive team in Canada. Prestige & stability: backed by Canon — one of the world’s most trusted brands. Execution-focused: high-ownership role with autonomy (no direct team). Global exposure: collaborate across geographies and time zones. Career accelerator: gain North American finance experience from India. LOCATION & WORKING HOURS (IMPORTANT) Location: Remote position based in India (work-from-home). The role requires an India-based candidate who can work closely with North American stakeholders. Occasional travel to Canada may be required based on business needs and performance. Core working hours: 1:00 PM – 9:30 PM IST, Monday to Friday. This schedule aligns with Canadian business hours and is a required part of the role. Availability expectations: Candidates must be comfortable with occasional calls outside core hours (earlier or later) for cross-timezone coordination and critical meetings. YOU ARE A strategic, agile finance professional who prefers to roll up your sleeves. You combine Controller-level strategic thinking with strong execution and follow-through. Independent & self-driven: manage the full accounting function without direct reports while collaborating with Canadian stakeholders. Meticulous: detail-focused and aware of broader business impacts. Organized & deadline-driven: able to prioritize and adapt in a fast-paced environment. Clear communicator: able to explain financial information to non-financial stakeholders. Proactive: identifies issues early and drives process improvements. Key Responsibilities Prepare monthly financial statements and report to the CFO in Canada. Manage the general ledger end-to-end and perform reconciliations. Build and maintain dynamic financial models (P&L, cash flow, operating forecasts). Lead variance analysis, forecasting, and budgeting cycles. Support intercompany financial operations with Canadian business units. Ensure accuracy, timeliness, and consistent presentation across reporting deliverables. Align with GAAP and reporting frameworks (training provided if needed). Skills & Attributes Advanced Excel skills; familiarity with Power BI preferred. Excellent English communication — verbal and written. Highly proactive, self-managed, and results-focused. Comfortable working without a team and takes pride in doing the work personally. Flexible to collaborate during Canadian time zones; core hours listed above apply and occasional late/early calls are expected. Technical experience: familiarity with QuickBooks Enterprise is preferable. Education & Experience CA, CPA, or MBA in Finance from a reputable Indian or international institution. 8–12 years of finance experience, including at least 3 years in a controller or FP&A role. Proven track record in closing books, producing reports, and handling complex financial data. Experience supporting North American or European finance teams is an advantage. MUST HAVES CA, CPA, or MBA Finance qualification. Based in India and able to work remotely with reliable internet and a suitable home workspace. Willingness and ability to work core hours of 1:00 PM – 9:30 PM IST, with occasional later or earlier calls as needed for cross-border collaboration. Flexible to collaborate with Canadian time zones and travel to Canada occasionally. Skills: finance,reporting,data,ownership,accountability,building,agile,business units

ABOUT THE ROLE We are seeking a System Architect who excels in designing, optimizing, and delivering robust IT infrastructure and solutions for hybrid and enterprise environments. Unlike traditional architect roles in India, this position calls for a senior professional who not only develops technical strategy and architecture but also oversees the full lifecycle of solution implementationaligning systems with business goals, managing integration and scalability, and ensuring compliance with governance and security standards. This is an ideal opportunity for experts who want to build a career in line with North American architectural best practices, technical leadership, and enterprise performance metricswhile remaining based in India. Opportunities may arise to collaborate in person at Canon Canada, depending on performance and evolving business needs. WHAT MAKES THIS ROLE UNIQUE Direct impact: Collaborate closely with the Director of Project Implementation and the executive team in Canada Prestige & stability: Backed by Canonone of the world's most trusted brands 100% execution role with high ownership and autonomy Global exposure: Engage with stakeholders across diverse geographies and time zones Career accelerator: Build North American project management expertise from India YOU ARE! A hands-on system architect who excels at designing, integrating, and optimizing complex IT infrastructures across hybrid and enterprise environments. You don't just conceive architectural blueprintsyou bring them to life. With North American standards guiding your technical strategy, you oversee every stage of solution development, ensuring that systems are robust, scalable, and aligned with business goals. You are: Proactive and accountableindependently managing all phases of architectural design, implementation, and integration while collaborating with leadership teams in Canada and across the globe. Meticulous in analyzing requirements and planning system architectures, with a focus on delivering resilient, secure, and high-performing solutions that meet business and compliance needs. Highly organized, able to prioritize multiple technical initiatives, and agile in adapting to evolving technologies in a fast-paced, global landscape. An exceptional communicator, adept at translating complex architectural concepts for both technical and executive audiences. A strategic problem-solver who anticipates risks, drives continuous improvements, and leverages industry best practices to elevate enterprise IT performance. KEY RESPONSIBILITES Design and architect complex IT systems, incorporating hardware, software, and network components to support diverse business requirements in hybrid and enterprise environments. Lead the end-to-end implementation and integration of system architectures such as client-server, n-tier, and microservices, ensuring seamless interoperability and optimal performance. Utilize advanced system modeling tools and methodologies to develop architectural blueprints and guide solution development. Develop and deploy cloud-based solutions on major platforms (AWS, Azure, Google Cloud), applying deep knowledge of cloud architecture, service models (IaaS, PaaS, SaaS), and cost optimization strategies. Establish and enforce robust cloud security, compliance, and governance best practices across all projects. Apply expertise in virtualization technologies (VMware, Hyper-V, network and storage virtualization) to maximize infrastructure efficiency, scalability, and resilience. Collaborate with engineering and leadership teams globally, effectively communicating architectural concepts and technical strategies to both technical and executive audiences. Continuously monitor, evaluate, and refine system architectures, leveraging industry best practices to drive innovation and continuous improvement in IT performance. SKILLS & ATTRIBUTES: In-depth knowledge of system architecture principles, methodologies, and best practices. Experience in designing and implementing complex IT systems, including hardware, software, and network components. Understanding of different system architectures, such as client-server, n-tier, and microservices. Proficiency in system modeling tools and techniques. Deep understanding of cloud computing concepts, architectures, and service models (IaaS, PaaS, SaaS). Experience in designing and deploying cloud-based solutions on major cloud platforms (AWS, Azure, Google Cloud). Knowledge of cloud security, compliance, and governance best practices. Familiarity with cloud cost optimization strategies and tools. Strong understanding of virtualization technologies, including server virtualization (VMware, Hyper-V), network virtualization, and storage virtualization. Experience in designing and implementing virtualized environments. Solid understanding of IT infrastructure components, including servers, storage, networking, and databases. Experience in designing and managing on-premises and hybrid IT infrastructures. Strong analytical and problem-solving skills to address complex technical challenges. Excellent communication and interpersonal skills to collaborate with stakeholders and present technical concepts clearly. Ability to adapt to evolving technologies and industry trends. Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Solutions Architect Expert). EDUCATION & EXPERIENCE: Bachelor's or Master's degree in Computer Science, or Information Technology. Over 15 years of progressive experience in IT, including a minimum of 5 years leading large-scale, complex IT projects. Proven track record of designing, building, and deploying complex IT systems and infrastructure. Demonstrated experience leading technical teams and providing guidance on architectural best practices. Experience overseeing the full project lifecycle, from initial design and planning to final delivery. History of working effectively with diverse teams and stakeholders, including business leaders and non-technical staff. MUST HAVE'S Relevant industry certifications (Azure, AWS, etc.) Must be comfortable working 9 AM6 PM EST. Flexible to collaborate in other Canadian time zones occasionally Ability and flexibility to travel to Canada occasionally Must have own transportation and a valid driver's license WHY JOIN SUPRA ITS Supra ITS is not only a proven IT services leader with decades of expertise, it is also backed by the strength of Canon's global brand. For professionals seeking to grow their careers, Supra ITS offers the best of both worlds: the credibility and stability of a Fortune Global 500 company, combined with the flexibility and entrepreneurial spirit of a fast-growing IT services provider. By joining Supra ITS, you become part of a team that is shaping the future of IT services while working alongside a time-tested global brand like Canon.

This person in this role will have successfully led complex client-facing projects within a Managed Service Provider (MSP) environment, driving on-time, on-budget delivery of technology services while mastering the unique demands of multi-client operations and service level agreements (SLAs) . About Supra Its Founded in 1999, Supra ITS has evolved into a globally trusted IT partner delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) solutions. With headquarters in Mississauga, Supra ITS operates with more than 650 employees worldwide, supported by advanced Network Operations Centers (NOCs) in Canada and India that provide 24/7 IT support and ensure seamless service delivery. Supra ITS offers the full spectrum of IT servicesfrom server and network management to private cloud, disaster recovery, service desk support, and advanced security solutions. With a security first approach and SLA-driven accountability, Supra ITS takes full ownership of IT services, enabling clients to focus on growth while maintaining resilient, always-on operations. A STRATEGIC PARTNERSHIP WITH CANON A defining milestone in Supra's journey is its strategic partnership with Canon Canada, one of the world's most recognized and trusted technology brands. Canon became an equity investor in Supra ITS, aligning the company's global reputation for innovation and quality with Supra's agility and customer-first IT services. As part of this collaboration, Supra ITS has established its new office within Canon Canada's headquarters, symbolizing deep integration and long-term commitment. This unique proximity drives daily collaboration, knowledge sharing, and co-innovation between the two organizations. The result is a powerful blend of Canon's cutting-edge technologies with Supra's tailored IT services, accelerating digital transformation, enhancing operational efficiency, and delivering scalable, secure, and customer-centric solutions. Team Overview This is your opportunity to join a dynamic company with a team that works very well together and has solid organized structures in place. About The Role We are hiring a Senior IT Project Manager who excels at leading, coordinating, and delivering complex IT initiatives across SMB and enterprise hybrid environments. Unlike traditional project management roles in India, this position demands a senior professional who not only sets strategy but also oversees end-to-end project executionmanaging timelines, budgets, cross-functional teams, and stakeholder communications, all while ensuring strict adherence to governance and security standards. This opportunity is perfect for professionals eager to build a career aligned with North American project management practices, performance metrics, and leadership expectationswithout the need to relocate. There may also be opportunities for travel to Canada, contingent on performance and evolving business requirements. What Makes This Role Unique Direct impact: Collaborate closely with the Director of Project Implementation and the executive team in Canada Prestige & stability: Backed by Canonone of the world's most trusted brands 100% execution role with high ownership and autonomy Global exposure: Engage with stakeholders across diverse geographies and time zones Career accelerator: Build North American project management expertise from India YOU ARE! A dynamic and strategic project leader who excels at driving complex IT initiatives from conception to completion. You don't just plan projectsyou deliver outcomes. While you bring the senior-level vision and governance expected in North American project management, you are equally adept at overseeing execution, managing cross-functional teams, and ensuring that all deliverables meet the highest standards. Proactive and accountableable to independently manage end-to-end projects, align resources, and adapt to changing requirements, all while collaborating with Canadian leadership and stakeholders. Meticulous in project scoping and planning, but always focused on delivery, budget adherence, and business impact. Highly organized, deadline-oriented, and skilled at prioritizing multiple initiatives in a fast-paced, global environment. An excellent communicator, able to translate technical details and financial data for executive audiences. A forward-thinker who anticipates risks, solves problems, and continuously seeks improvements in processes and performance. KEY RESPONSIBILITES Oversee and deliver large-scale IT infrastructure and cloud transformation projects, ensuring alignment with business goals and timelines Develop comprehensive project plans, timelines, and resource allocations for multi-phase initiatives Manage project budgets, track financials, and report on variances to executive stakeholders Coordinate cross-functional teams and external vendors to ensure project milestones are achieved Identify and mitigate risks proactively, ensuring compliance with security and governance requirements Facilitate communication between technical teams and business leaders, providing clear updates and actionable insights Drive continuous improvement in project delivery processes, leveraging industry best practices and lessons learned Skills & Attributes Directs and inspires project teams, fostering a collaborative and productive work environment. Communicates complex information clearly to all stakeholders, from technical staff to executives. Manages team dynamics and navigates conflict with empathy and professionalism. Proactively identifies and resolves issues before they impact project timelines. Collaborate in Canadian time zones. Adjusts project plans and strategies to accommodate changing requirements and unexpected challenges. Applies and adapts methodologies like Agile, Scrum, and Waterfall to project needs. Implements robust strategies for risk mitigation and quality assurance. Manages project budgets, ensuring fiscal responsibility and a strong ROI. Expertly uses tools like Microsoft Project for planning and tracking. Possesses a strong understanding of IT concepts to guide technical decisions and evaluate project feasibility. Education & Experience Bachelor's or Master's degree in Project Management, Business Administration, Computer Science, or a related discipline. Over 10 years of progressive experience in IT project management, including a minimum of 5 years leading large-scale, complex projects within a Managed Services environment. Complex client-facing projects within a Managed Service Provider (MSP) environment, driving on-time, on-budget delivery of technology services while mastering the unique demands of multi-client operations and service level agreements (SLAs). Demonstrated success in overseeing the delivery, deployment, and optimization of enterprise-level IT solutions. Experience managing international teams or supporting North American and European enterprises considered a significant asset. MUST HAVE'S Relevant industry certifications (PMP, CSM, etc.) Must be comfortable working 9 AM6 PM EST. Flexible to collaborate in other Canadian time zones occasionally Ability and flexibility to travel to Canada occasionally Must have own transportation and a valid driver's license Skills: project,timelines,computer science,business adminstration,teams,project management,supra,it

SupraITS is hiring a Chief Financial Officer (CFO) for its subsidiary Atomic North, India. If you’re a seasoned, hands-on finance leader with global IT exposure and a passion for building strong governance and business operations, Atomic North offers a unique opportunity to shape the financial and operational foundation of a fast-growing multinational technology organization. LOCATIONS: This role is hybrid with the expectation of being onsite 2-3 days a week. This role is available for candidates located in the NCR: Delhi-Gurgaon-Noida region. ABOUT SUPRA ITS Founded in 1999, Supra ITS has grown into a globally trusted IT partner, delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) Services. Headquartered in Mississauga, Supra ITS operates with 650+ employees worldwide, including Network Operations Centers (NOCs) in Canada and India, ensuring 24/7 IT support and seamless service delivery. Supra ITS provides a full spectrum of IT solutions, including server and network management, private cloud, disaster recovery, service desk support, and advanced security services. With a security-first approach and SLA-driven commitments, Supra ITS takes complete ownership of IT services, allowing clients to focus on growth while ensuring uninterrupted operations. CANON PARTNERSHIP In 2021, Canon Canada made a significant equity investment in Supra ITS, recognizing a shared commitment to deliver secure, innovative, and customer-centric technology solutions. Today, Canon and Supra operate as an integrated partnership, blending Canon’s global innovation with Supra’s agility and managed services expertise to drive rapid growth across North America. Together we are redefining enterprise technology delivery, combining world-class engineering, operational excellence, and customer intimacy. Learn more at www.supraits.com ABOUT ATOMIC NORTH Atomic North is the India-based subsidiary of Supra ITS , serving as the global delivery and operations centre behind Supra’s Managed IT, Application Services, and BPO businesses. As an integral part of Supra ITS’ international ecosystem, Atomic North ensures operational transparency, and seamless collaboration with our North American leadership teams. As Supra ITS scales rapidly across North America in partnership with Canon , Atomic North is expanding its leadership team in India to support the company’s next phase of growth, maturity, and operational excellence. ABOUT THE ROLE – CHIEF FINANCIAL OFFICER (INDIA) The Chief Financial Officer – India will be the principal financial and compliance leader for Atomic North, responsible for driving all Accounting, Finance, Taxation, Treasury, Compliance, and Shared-Services functions. Reporting jointly to the CEO and CFO of Supra ITS (Canada), this role will ensure financial discipline, regulatory compliance, and operational excellence across all Indian entities. The CFO will also oversee Human Resources, Facilities, and Corporate IT, building a unified business operations backbone that supports three business lines: Managed IT Services, Application Services, and BPO. This role demands a seasoned finance professional who combines technical accounting mastery, commercial acumen, and leadership presence. It is ideal for someone who thrives in an environment where governance meets growth. WHAT MAKES THIS ROLE UNIQUE Global Exposure: Work directly with the Canadian CEO and CFO, aligning Indian and North American reporting structures. Strategic Leadership: Shape the financial, compliance, and operational framework of a high-growth multinational subsidiary. Cross-Functional Impact: Lead Finance, HR, Facilities, and Corporate IT, creating a cohesive shared-services function that supports all India business units. Canon-Backed Stability: Be part of a company that blends entrepreneurial agility with the credibility of a global Fortune 500 partner. YOU ARE! A strategic, disciplined, and trusted finance leader who understands that growth must rest on a foundation of integrity, precision, and compliance. You thrive in complexity, navigate regulations with ease, and bring order and foresight to a fast-growing international business. You are: Financially meticulous: You demand accuracy, timeliness, and transparency in every report, ledger, and forecast. Governance-minded: You design systems that ensure compliance, not just with Indian law, but with global GAAP and group policy. Business-savvy: You interpret financial data as business intelligence, advising leadership on risks, opportunities, and profitability levers. Tax and compliance fluent: You stay ahead of regulatory changes, ensure proper filings, and partner with auditors and authorities seamlessly. A bridge-builder: You collaborate naturally across geographies, aligning Indian operations with North American financial and cultural expectations. Calm under pressure: You thrive in an environment where decisions are quick, stakes are high, and accountability is absolute. A mentor and builder: You enjoy developing people and processes that outlast you. You don’t just manage the numbers: You make the business predictable, compliant, and investment-ready. KEY RESPONSIBILITIES FINANCIAL STRATEGY & GOVERNANCE Lead all aspects of Accounting, Financial Reporting, Audit, and Treasury for Atomic North. Ensure adherence to GAAP, IFRS, and Group Accounting Policies. Prepare accurate and timely monthly, quarterly, and annual financial statements. Drive budgeting, forecasting, and variance analysis across all India business units. Manage statutory, internal, and tax audits; ensure compliance with Companies Act, Income Tax, GST, and FEMA. Develop and maintain robust internal controls and risk-management frameworks. Oversee all banking, treasury, and intercompany transactions, ensuring regulatory compliance and transfer-pricing integrity. TAXATION, LEGAL & COMPLIANCE Lead direct and indirect tax planning, filings, and audits. Liaise with auditors, legal counsel, and external advisors on corporate, labor, and compliance matters. Ensure full compliance with ROC filings, PF/ESI, Shops & Establishment, and other labor laws. Support international transactions, transfer-pricing documentation, and statutory certifications for global consolidation. BUSINESS PARTNERSHIP & STRATEGIC PLANNING Partner with business heads of Managed IT, Application Services, and BPO to provide financial insights, cost control, and investment analysis. Translate financial data into actionable performance metrics. Provide input on pricing models, margin optimization, and capital allocation. Contribute to strategic planning, scenario modeling, and long-term growth projections. HUMAN RESOURCES, FACILITIES & CORPORATE IT Oversee HR, Facilities, and internal IT as shared-services functions. Ensure alignment of HR policies with Indian labor laws and global culture. Manage facilities, vendor contracts, and workplace efficiency. Oversee corporate IT infrastructure supporting internal operations, systems, and security compliance. TEAM & LEADERSHIP Build and lead a high-performing finance and operations team. Promote a culture of accountability, transparency, and collaboration. Act as the executive liaison between India operations and Supra’s global leadership. QUALIFICATIONS & EXPERIENCE 15–25 years of progressive experience in Accounting, Finance, Taxation, and Business Operations. At least 10 years in a senior leadership capacity (CFO / VP Finance). Proven success in IT, Technology, or BPO sectors with multinational exposure. Deep expertise in Indian GAAP, IFRS, and cross-border consolidation. Strong knowledge of Indian taxation, FEMA, and compliance frameworks. Experience managing auditors, bankers, consultants, and regulators. Professional qualification: CA / CPA / CMA / MBA (Finance) required. Exceptional communication and stakeholder-management skills. LEADERSHIP ATTRIBUTES Integrity and sound judgment. Strategic orientation with operational pragmatism. Strong compliance and governance mindset. Ability to influence senior leadership across geographies. Team builder who leads through empowerment and example. COMPENSATION Competitive Annual Salary plus annual Performance Bonus. We thank all applicants for their interest; however, only those selected for interviews will be contacted. If you require any accommodation during the recruitment process, please inform us, we’ll ensure reasonable provisions are in place.

SupraITS is hiring a Vice President of Managed Service Delivery for its subsidiary Atomic North, India. If you’re someone who is an senior-level, hands-on leader running global IT, then this position is for you. Atomic North offers a unique opportunity to shape the financial and operational foundation of a fast-growing multinational technology organization. LOCATIONS: This role is hybrid and is available for candidates located in: Pune ABOUT SUPRA ITS Founded in 1999, Supra ITS has grown into a globally trusted IT partner, delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) Services. Headquartered in Mississauga, Supra ITS operates with 650+ employees worldwide, including Network Operations Centers (NOCs) in Canada and India, ensuring 24/7 IT support and seamless service delivery. Supra ITS provides a full spectrum of IT solutions, including server and network management, private cloud, disaster recovery, service desk support, and advanced security services. With a security-first approach and SLA-driven commitments, Supra ITS takes complete ownership of IT services, allowing clients to focus on growth while ensuring uninterrupted operations. CANON PARTNERSHIP In 2021, Canon Canada made a significant equity investment in Supra ITS, recognizing a shared commitment to deliver secure, innovative, and customer-centric technology solutions. Today, Canon and Supra operate as an integrated partnership, blending Canon’s global innovation with Supra’s agility and managed services expertise to drive rapid growth across North America. Together we are redefining enterprise technology delivery, combining world-class engineering, operational excellence, and customer intimacy. Learn more at www.supraits.com ABOUT ATOMIC NORTH Atomic North is the India-based subsidiary of Supra ITS , serving as the global delivery and operations centre behind Supra’s Managed IT, Application Services, and BPO businesses. As an integral part of Supra ITS’ international ecosystem, Atomic North ensures operational transparency, and seamless collaboration with our North American leadership teams. As Supra ITS scales rapidly across North America in partnership with Canon , Atomic North is expanding its leadership team in India to support the company’s next phase of growth, maturity, and operational excellence. ABOUT THE ROLE This is a senior leadership position responsible for building, managing, and growing Infrastructure Services delivery in India, covering Service Desk, Network Operations Center (NOC), and Security Operations Center (SOC) functions. The leader will drive operational excellence, customer satisfaction, and financial performance for all infrastructure services delivered from India. Over time, this role will expand to full P&L accountability for the Managed Services and Managed Security business lines, including revenue growth, profitability, and innovation This role is ideal for professionals looking to build a career that mirrors North American standards of performance, governance, and transparency, without relocating. Opportunities may arise for travel to North America based on performance and business needs. WHAT MAKES THIS ROLE UNIQUE Direct impact: Work closely with the CEO and executive teams in Canada and India. Prestige & stability: Backed by Canon—one of the world’s most trusted brands Global exposure: Collaborate across geographies and time zones YOU ARE! Accountable and hands-on: Equally driven by numbers, outcomes, and people. You lead from the front and take ownership for every SLA, escalation, and success story. Operationally obsessed : Detail-oriented when it comes to governance, process, and automation, yet always grounded in the bigger business picture. A builder at heart: Passionate about developing teams, standardizing processes, and creating scalable systems that can grow tenfold. Financially aware: You understand margins, utilization, and customer profitability, not just uptime and MTTR. Customer-centric: You know how to manage global clients, lead governance calls, and communicate complex technical realities in clear business terms. Strategic by instinct, execution-driven by nature: You balance vision with discipline, setting direction while ensuring flawless daily operations. Proactive and decisive: You don’t wait for problems to escalate; you anticipate, act, and resolve. A cultural bridge: Equally comfortable working with teams in India and executives in North America, bringing alignment, transparency, and trust to every interaction. You don’t just run IT operations, you elevate them into a business. Key Responsibilities Strategic Leadership Lead and scale all Infrastructure Services operations in India — Service Desk, NOC, and SOC — ensuring 24x7 global delivery excellence. Build a world-class operational organization under Atomic North that aligns with Supra ITS’s North American standards, governance, and culture. Develop and execute a 3-year growth roadmap for India operations, including automation, process optimization, and cybersecurity maturity. Partner closely with Supra’s global leadership team on strategy, delivery innovation, and customer engagement. Operational Excellence Own service delivery metrics (SLA, MTTR, CSAT, uptime, and quality) across global customer environments. Implement standardized ITIL-based processes and continuous improvement programs. Ensure operational integration across Service Desk, NOC, and SOC using Supra’s toolset (ConnectWise, N-able, IT Glue, CrowdStrike, BrightGauge, etc.). Oversee governance, compliance, and readiness for SOC 2, ISO 27001, ISO 20000, and other certifications. People & Organization Development Lead and mentor delivery managers and technical teams (200+ staff). Drive a culture of accountability, transparency, and continuous learning. Build a strong leadership bench for service delivery, technical expertise, and customer success. Financial & P&L Responsibilities Collaborate initially with finance and operations to manage cost structures, billing efficiency, and resource utilization. Transition to P&L ownership for the Managed Services and Managed Security lines of business, overseeing delivery margins, customer renewals, and growth. Identify new revenue streams, service enhancements, and upsell opportunities. Customer & Partner Engagement Support client governance meetings, QBRs, and executive escalations. Work closely with Supra and its strategic partner Canon to deliver seamless integrated services. Represent the India operations function in cross-geography leadership forums. Qualifications & Experience 15-25 years of experience in IT Infrastructure Operations / Managed Services / MSSP environments. 8+ years in senior leadership roles (Director, VP, or Delivery Head) managing 100+ team size. Proven record of building and leading 24x7 global IT operations across Service Desk, NOC, and SOC. Strong understanding of ITIL, automation, monitoring, and cybersecurity practices. Experience driving financial performance and P&L management preferred. Excellent communication skills with executive presence and global customer exposure. Certifications such as ITIL, PMP, CISSP, or CISM are assets. Leadership Attributes Strategic thinker with operational depth. Data-driven and execution-oriented. High integrity, customer-first mindset, and strong team builder. Entrepreneurial approach to scaling a business unit within a fast-growing organization Compensation: Competitive annual salary plus Annual Performance Bonus. We thank all applicants for their interest; however, only those selected for interviews will be contacted. If you require any accommodation during the recruitment process, please inform us, we’ll ensure reasonable provisions are in place.

SupraITS is hiring a Vice President of Managed Service Delivery for its subsidiary Atomic North, India. If you’re someone who is an senior-level, hands-on leader running global IT, then this position is for you. Atomic North offers a unique opportunity to shape the financial and operational foundation of a fast-growing multinational technology organization. LOCATIONS: This role is hybrid and is available for candidates located in: Chandigarh ABOUT SUPRA ITS Founded in 1999, Supra ITS has grown into a globally trusted IT partner, delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) Services. Headquartered in Mississauga, Supra ITS operates with 650+ employees worldwide, including Network Operations Centers (NOCs) in Canada and India, ensuring 24/7 IT support and seamless service delivery. Supra ITS provides a full spectrum of IT solutions, including server and network management, private cloud, disaster recovery, service desk support, and advanced security services. With a security-first approach and SLA-driven commitments, Supra ITS takes complete ownership of IT services, allowing clients to focus on growth while ensuring uninterrupted operations. CANON PARTNERSHIP In 2021, Canon Canada made a significant equity investment in Supra ITS, recognizing a shared commitment to deliver secure, innovative, and customer-centric technology solutions. Today, Canon and Supra operate as an integrated partnership, blending Canon’s global innovation with Supra’s agility and managed services expertise to drive rapid growth across North America. Together we are redefining enterprise technology delivery, combining world-class engineering, operational excellence, and customer intimacy. Learn more at www.supraits.com ABOUT ATOMIC NORTH Atomic North is the India-based subsidiary of Supra ITS , serving as the global delivery and operations centre behind Supra’s Managed IT, Application Services, and BPO businesses. As an integral part of Supra ITS’ international ecosystem, Atomic North ensures operational transparency, and seamless collaboration with our North American leadership teams. As Supra ITS scales rapidly across North America in partnership with Canon , Atomic North is expanding its leadership team in India to support the company’s next phase of growth, maturity, and operational excellence. ABOUT THE ROLE This is a senior leadership position responsible for building, managing, and growing Infrastructure Services delivery in India, covering Service Desk, Network Operations Center (NOC), and Security Operations Center (SOC) functions. The leader will drive operational excellence, customer satisfaction, and financial performance for all infrastructure services delivered from India. Over time, this role will expand to full P&L accountability for the Managed Services and Managed Security business lines, including revenue growth, profitability, and innovation This role is ideal for professionals looking to build a career that mirrors North American standards of performance, governance, and transparency, without relocating. Opportunities may arise for travel to North America based on performance and business needs. WHAT MAKES THIS ROLE UNIQUE Direct impact: Work closely with the CEO and executive teams in Canada and India. Prestige & stability: Backed by Canon—one of the world’s most trusted brands Global exposure: Collaborate across geographies and time zones YOU ARE! Accountable and hands-on: Equally driven by numbers, outcomes, and people. You lead from the front and take ownership for every SLA, escalation, and success story. Operationally obsessed : Detail-oriented when it comes to governance, process, and automation, yet always grounded in the bigger business picture. A builder at heart: Passionate about developing teams, standardizing processes, and creating scalable systems that can grow tenfold. Financially aware: You understand margins, utilization, and customer profitability, not just uptime and MTTR. Customer-centric: You know how to manage global clients, lead governance calls, and communicate complex technical realities in clear business terms. Strategic by instinct, execution-driven by nature: You balance vision with discipline, setting direction while ensuring flawless daily operations. Proactive and decisive: You don’t wait for problems to escalate; you anticipate, act, and resolve. A cultural bridge: Equally comfortable working with teams in India and executives in North America, bringing alignment, transparency, and trust to every interaction. You don’t just run IT operations, you elevate them into a business. Key Responsibilities Strategic Leadership Lead and scale all Infrastructure Services operations in India — Service Desk, NOC, and SOC — ensuring 24x7 global delivery excellence. Build a world-class operational organization under Atomic North that aligns with Supra ITS’s North American standards, governance, and culture. Develop and execute a 3-year growth roadmap for India operations, including automation, process optimization, and cybersecurity maturity. Partner closely with Supra’s global leadership team on strategy, delivery innovation, and customer engagement. Operational Excellence Own service delivery metrics (SLA, MTTR, CSAT, uptime, and quality) across global customer environments. Implement standardized ITIL-based processes and continuous improvement programs. Ensure operational integration across Service Desk, NOC, and SOC using Supra’s toolset (ConnectWise, N-able, IT Glue, CrowdStrike, BrightGauge, etc.). Oversee governance, compliance, and readiness for SOC 2, ISO 27001, ISO 20000, and other certifications. People & Organization Development Lead and mentor delivery managers and technical teams (200+ staff). Drive a culture of accountability, transparency, and continuous learning. Build a strong leadership bench for service delivery, technical expertise, and customer success. Financial & P&L Responsibilities Collaborate initially with finance and operations to manage cost structures, billing efficiency, and resource utilization. Transition to P&L ownership for the Managed Services and Managed Security lines of business, overseeing delivery margins, customer renewals, and growth. Identify new revenue streams, service enhancements, and upsell opportunities. Customer & Partner Engagement Support client governance meetings, QBRs, and executive escalations. Work closely with Supra and its strategic partner Canon to deliver seamless integrated services. Represent the India operations function in cross-geography leadership forums. Qualifications & Experience 15-25 years of experience in IT Infrastructure Operations / Managed Services / MSSP environments. 8+ years in senior leadership roles (Director, VP, or Delivery Head) managing 100+ team size. Proven record of building and leading 24x7 global IT operations across Service Desk, NOC, and SOC. Strong understanding of ITIL, automation, monitoring, and cybersecurity practices. Experience driving financial performance and P&L management preferred. Excellent communication skills with executive presence and global customer exposure. Certifications such as ITIL, PMP, CISSP, or CISM are assets. Leadership Attributes Strategic thinker with operational depth. Data-driven and execution-oriented. High integrity, customer-first mindset, and strong team builder. Entrepreneurial approach to scaling a business unit within a fast-growing organization Compensation: Competitive annual salary plus Annual Performance Bonus. We thank all applicants for their interest; however, only those selected for interviews will be contacted. If you require any accommodation during the recruitment process, please inform us, we’ll ensure reasonable provisions are in place.

SupraITS is hiring a Vice President of Managed Service Delivery for its subsidiary Atomic North, India. If you’re someone who is an senior-level, hands-on leader running global IT, then this position is for you. Atomic North offers a unique opportunity to shape the financial and operational foundation of a fast-growing multinational technology organization. LOCATIONS: This role is hybrid and is available for candidates located in: Jammu ABOUT SUPRA ITS Founded in 1999, Supra ITS has grown into a globally trusted IT partner, delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) Services. Headquartered in Mississauga, Supra ITS operates with 650+ employees worldwide, including Network Operations Centers (NOCs) in Canada and India, ensuring 24/7 IT support and seamless service delivery. Supra ITS provides a full spectrum of IT solutions, including server and network management, private cloud, disaster recovery, service desk support, and advanced security services. With a security-first approach and SLA-driven commitments, Supra ITS takes complete ownership of IT services, allowing clients to focus on growth while ensuring uninterrupted operations. CANON PARTNERSHIP In 2021, Canon Canada made a significant equity investment in Supra ITS, recognizing a shared commitment to deliver secure, innovative, and customer-centric technology solutions. Today, Canon and Supra operate as an integrated partnership, blending Canon’s global innovation with Supra’s agility and managed services expertise to drive rapid growth across North America. Together we are redefining enterprise technology delivery, combining world-class engineering, operational excellence, and customer intimacy. Learn more at www.supraits.com ABOUT ATOMIC NORTH Atomic North is the India-based subsidiary of Supra ITS , serving as the global delivery and operations centre behind Supra’s Managed IT, Application Services, and BPO businesses. As an integral part of Supra ITS’ international ecosystem, Atomic North ensures operational transparency, and seamless collaboration with our North American leadership teams. As Supra ITS scales rapidly across North America in partnership with Canon , Atomic North is expanding its leadership team in India to support the company’s next phase of growth, maturity, and operational excellence. ABOUT THE ROLE This is a senior leadership position responsible for building, managing, and growing Infrastructure Services delivery in India, covering Service Desk, Network Operations Center (NOC), and Security Operations Center (SOC) functions. The leader will drive operational excellence, customer satisfaction, and financial performance for all infrastructure services delivered from India. Over time, this role will expand to full P&L accountability for the Managed Services and Managed Security business lines, including revenue growth, profitability, and innovation This role is ideal for professionals looking to build a career that mirrors North American standards of performance, governance, and transparency, without relocating. Opportunities may arise for travel to North America based on performance and business needs. WHAT MAKES THIS ROLE UNIQUE Direct impact: Work closely with the CEO and executive teams in Canada and India. Prestige & stability: Backed by Canon—one of the world’s most trusted brands Global exposure: Collaborate across geographies and time zones YOU ARE! Accountable and hands-on: Equally driven by numbers, outcomes, and people. You lead from the front and take ownership for every SLA, escalation, and success story. Operationally obsessed : Detail-oriented when it comes to governance, process, and automation, yet always grounded in the bigger business picture. A builder at heart: Passionate about developing teams, standardizing processes, and creating scalable systems that can grow tenfold. Financially aware: You understand margins, utilization, and customer profitability, not just uptime and MTTR. Customer-centric: You know how to manage global clients, lead governance calls, and communicate complex technical realities in clear business terms. Strategic by instinct, execution-driven by nature: You balance vision with discipline, setting direction while ensuring flawless daily operations. Proactive and decisive: You don’t wait for problems to escalate; you anticipate, act, and resolve. A cultural bridge: Equally comfortable working with teams in India and executives in North America, bringing alignment, transparency, and trust to every interaction. You don’t just run IT operations, you elevate them into a business. Key Responsibilities Strategic Leadership Lead and scale all Infrastructure Services operations in India — Service Desk, NOC, and SOC — ensuring 24x7 global delivery excellence. Build a world-class operational organization under Atomic North that aligns with Supra ITS’s North American standards, governance, and culture. Develop and execute a 3-year growth roadmap for India operations, including automation, process optimization, and cybersecurity maturity. Partner closely with Supra’s global leadership team on strategy, delivery innovation, and customer engagement. Operational Excellence Own service delivery metrics (SLA, MTTR, CSAT, uptime, and quality) across global customer environments. Implement standardized ITIL-based processes and continuous improvement programs. Ensure operational integration across Service Desk, NOC, and SOC using Supra’s toolset (ConnectWise, N-able, IT Glue, CrowdStrike, BrightGauge, etc.). Oversee governance, compliance, and readiness for SOC 2, ISO 27001, ISO 20000, and other certifications. People & Organization Development Lead and mentor delivery managers and technical teams (200+ staff). Drive a culture of accountability, transparency, and continuous learning. Build a strong leadership bench for service delivery, technical expertise, and customer success. Financial & P&L Responsibilities Collaborate initially with finance and operations to manage cost structures, billing efficiency, and resource utilization. Transition to P&L ownership for the Managed Services and Managed Security lines of business, overseeing delivery margins, customer renewals, and growth. Identify new revenue streams, service enhancements, and upsell opportunities. Customer & Partner Engagement Support client governance meetings, QBRs, and executive escalations. Work closely with Supra and its strategic partner Canon to deliver seamless integrated services. Represent the India operations function in cross-geography leadership forums. Qualifications & Experience 15-25 years of experience in IT Infrastructure Operations / Managed Services / MSSP environments. 8+ years in senior leadership roles (Director, VP, or Delivery Head) managing 100+ team size. Proven record of building and leading 24x7 global IT operations across Service Desk, NOC, and SOC. Strong understanding of ITIL, automation, monitoring, and cybersecurity practices. Experience driving financial performance and P&L management preferred. Excellent communication skills with executive presence and global customer exposure. Certifications such as ITIL, PMP, CISSP, or CISM are assets. Leadership Attributes Strategic thinker with operational depth. Data-driven and execution-oriented. High integrity, customer-first mindset, and strong team builder. Entrepreneurial approach to scaling a business unit within a fast-growing organization Compensation: Competitive annual salary plus Annual Performance Bonus. We thank all applicants for their interest; however, only those selected for interviews will be contacted. If you require any accommodation during the recruitment process, please inform us, we’ll ensure reasonable provisions are in place.

SupraITS is hiring a Vice President of Managed Service Delivery for its subsidiary Atomic North, India. If you’re someone who is an senior-level, hands-on leader running global IT, then this position is for you. Atomic North offers a unique opportunity to shape the financial and operational foundation of a fast-growing multinational technology organization. LOCATIONS: This role is hybrid and is available for candidates located in: Chennai ABOUT SUPRA ITS Founded in 1999, Supra ITS has grown into a globally trusted IT partner, delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) Services. Headquartered in Mississauga, Supra ITS operates with 650+ employees worldwide, including Network Operations Centers (NOCs) in Canada and India, ensuring 24/7 IT support and seamless service delivery. Supra ITS provides a full spectrum of IT solutions, including server and network management, private cloud, disaster recovery, service desk support, and advanced security services. With a security-first approach and SLA-driven commitments, Supra ITS takes complete ownership of IT services, allowing clients to focus on growth while ensuring uninterrupted operations. CANON PARTNERSHIP In 2021, Canon Canada made a significant equity investment in Supra ITS, recognizing a shared commitment to deliver secure, innovative, and customer-centric technology solutions. Today, Canon and Supra operate as an integrated partnership, blending Canon’s global innovation with Supra’s agility and managed services expertise to drive rapid growth across North America. Together we are redefining enterprise technology delivery, combining world-class engineering, operational excellence, and customer intimacy. Learn more at www.supraits.com ABOUT ATOMIC NORTH Atomic North is the India-based subsidiary of Supra ITS , serving as the global delivery and operations centre behind Supra’s Managed IT, Application Services, and BPO businesses. As an integral part of Supra ITS’ international ecosystem, Atomic North ensures operational transparency, and seamless collaboration with our North American leadership teams. As Supra ITS scales rapidly across North America in partnership with Canon , Atomic North is expanding its leadership team in India to support the company’s next phase of growth, maturity, and operational excellence. ABOUT THE ROLE This is a senior leadership position responsible for building, managing, and growing Infrastructure Services delivery in India, covering Service Desk, Network Operations Center (NOC), and Security Operations Center (SOC) functions. The leader will drive operational excellence, customer satisfaction, and financial performance for all infrastructure services delivered from India. Over time, this role will expand to full P&L accountability for the Managed Services and Managed Security business lines, including revenue growth, profitability, and innovation This role is ideal for professionals looking to build a career that mirrors North American standards of performance, governance, and transparency, without relocating. Opportunities may arise for travel to North America based on performance and business needs. WHAT MAKES THIS ROLE UNIQUE Direct impact: Work closely with the CEO and executive teams in Canada and India. Prestige & stability: Backed by Canon—one of the world’s most trusted brands Global exposure: Collaborate across geographies and time zones YOU ARE! Accountable and hands-on: Equally driven by numbers, outcomes, and people. You lead from the front and take ownership for every SLA, escalation, and success story. Operationally obsessed : Detail-oriented when it comes to governance, process, and automation, yet always grounded in the bigger business picture. A builder at heart: Passionate about developing teams, standardizing processes, and creating scalable systems that can grow tenfold. Financially aware: You understand margins, utilization, and customer profitability, not just uptime and MTTR. Customer-centric: You know how to manage global clients, lead governance calls, and communicate complex technical realities in clear business terms. Strategic by instinct, execution-driven by nature: You balance vision with discipline, setting direction while ensuring flawless daily operations. Proactive and decisive: You don’t wait for problems to escalate; you anticipate, act, and resolve. A cultural bridge: Equally comfortable working with teams in India and executives in North America, bringing alignment, transparency, and trust to every interaction. You don’t just run IT operations, you elevate them into a business. Key Responsibilities Strategic Leadership Lead and scale all Infrastructure Services operations in India — Service Desk, NOC, and SOC — ensuring 24x7 global delivery excellence. Build a world-class operational organization under Atomic North that aligns with Supra ITS’s North American standards, governance, and culture. Develop and execute a 3-year growth roadmap for India operations, including automation, process optimization, and cybersecurity maturity. Partner closely with Supra’s global leadership team on strategy, delivery innovation, and customer engagement. Operational Excellence Own service delivery metrics (SLA, MTTR, CSAT, uptime, and quality) across global customer environments. Implement standardized ITIL-based processes and continuous improvement programs. Ensure operational integration across Service Desk, NOC, and SOC using Supra’s toolset (ConnectWise, N-able, IT Glue, CrowdStrike, BrightGauge, etc.). Oversee governance, compliance, and readiness for SOC 2, ISO 27001, ISO 20000, and other certifications. People & Organization Development Lead and mentor delivery managers and technical teams (200+ staff). Drive a culture of accountability, transparency, and continuous learning. Build a strong leadership bench for service delivery, technical expertise, and customer success. Financial & P&L Responsibilities Collaborate initially with finance and operations to manage cost structures, billing efficiency, and resource utilization. Transition to P&L ownership for the Managed Services and Managed Security lines of business, overseeing delivery margins, customer renewals, and growth. Identify new revenue streams, service enhancements, and upsell opportunities. Customer & Partner Engagement Support client governance meetings, QBRs, and executive escalations. Work closely with Supra and its strategic partner Canon to deliver seamless integrated services. Represent the India operations function in cross-geography leadership forums. Qualifications & Experience 15-25 years of experience in IT Infrastructure Operations / Managed Services / MSSP environments. 8+ years in senior leadership roles (Director, VP, or Delivery Head) managing 100+ team size. Proven record of building and leading 24x7 global IT operations across Service Desk, NOC, and SOC. Strong understanding of ITIL, automation, monitoring, and cybersecurity practices. Experience driving financial performance and P&L management preferred. Excellent communication skills with executive presence and global customer exposure. Certifications such as ITIL, PMP, CISSP, or CISM are assets. Leadership Attributes Strategic thinker with operational depth. Data-driven and execution-oriented. High integrity, customer-first mindset, and strong team builder. Entrepreneurial approach to scaling a business unit within a fast-growing organization Compensation: Competitive annual salary plus Annual Performance Bonus. We thank all applicants for their interest; however, only those selected for interviews will be contacted. If you require any accommodation during the recruitment process, please inform us, we’ll ensure reasonable provisions are in place.

We are hiring for onsite IT Roles at our Billawar Satellite Campus. Supra ITS is expanding its India operations to support rapid growth in North America. We are hiring IT professionals across all levels from Trainees to Senior Engineers, Architects, and Managers, as we build a world-class global delivery team at Atomic North. SATELLITE CAMPUS Billawar, in Jammu & Kashmir, is Atomic North’s growing satellite campus — offering clean living, affordability, and a high-quality lifestyle in a scenic hill environment. Where Is Billawar? A Calm Hill-town In The Kathua District, Located Between The Shivaliks And The Lower Himalayas And Close To Himachal Pradesh And Punjab 2.5 hours from Jammu, 1.5 hours from Pathankot 1.5 Hours from Dalhousie, 4 Hours from Dharmshala Delhi: 1 hour flight + 2.5 hours drive Why Consider Billawar? Clean, Scenic, Peaceful, Low pollution, greenery, no traffic stress, and safe community living, ideal for long-term well-being. Significantly Lower Cost of Living : Up to 50–70% cheaper than NCR/Bangalore, with affordable housing, fresh local produce, and higher savings. Emerging IT Satellite Campus : Atomic North has developed a modern 500+ seat facility in Billawar for selective operations, training, and governance functions. Fast-Growth Opportunities : Roles in Billawar come with high visibility, diverse exposure, and quicker progression as the campus expands. Family-Friendly Lifestyle : Safe environment, good schooling options, clean air, and outdoor-friendly climate. Quiet but Connected : Access to airports, hospitals, markets, and internet infrastructure. Candidates are welcome from all major cities and Tier-2/Tier-3 towns. Relocation support will be available. About Supra Its Founded in 1999, Supra ITS has grown into a globally trusted IT partner delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) services. Headquartered in Brampton, Ontario, Supra ITS operates across Canada, the United States, the United Kingdom, and India. Our Network Operations Centers (NOCs) in Canada and India provide 24×7 coverage, ensuring operational continuity and exceptional client experience. Supra’s end-to-end service portfolio spans infrastructure management, private and hybrid cloud, security operations, service desk, and disaster recovery. With a security-first, SLA-driven approach, Supra ITS takes complete ownership of its clients’ IT environments, enabling them to focus on business growth while we ensure reliability, security, and scalability. CANON PARTNERSHIP In 2021, Canon Canada made a significant equity investment in Supra ITS, recognizing a shared commitment to deliver secure, innovative, and customer-centric technology solutions. Today, Canon and Supra operate as an integrated partnership, blending Canon’s global innovation with Supra’s agility and managed services expertise to drive rapid growth across North America. Together we are redefining enterprise technology delivery, combining world-class engineering, operational excellence, and customer intimacy. About Atomic North Atomic North is the India-based subsidiary of Supra ITS, serving as the global delivery and operations center behind Supra’s Managed IT, Application Services, and BPO businesses. As an integral part of Supra ITS’ international ecosystem, Atomic North ensures operational transparency, and seamless collaboration with our North American leadership teams. As Supra ITS scales rapidly across North America in partnership with Canon, Atomic North is expanding its leadership team in India to support the company’s next phase of growth, maturity, and operational excellence. OPEN POSITIONS Entry Level: IT Trainees, Service Desk / NOC / SOC Trainees IT Operations & Infrastructure: Service Desk Analysts, NOC Analysts, Systems & Network Engineers, Cloud Engineers (Azure/O365/VMware) Cybersecurity: SOC Analysts, Security Engineers Senior Technical Roles: Windows/Linux/Cloud Specialists, Network/Security Specialists Architects: Systems, Network, Cloud, Security Architects Leads & Managers: NOC/SOC/Service Desk Team Leads, Service Delivery Managers, Operations Managers WHY JOIN ATOMIC NORTH Direct exposure to Canadian & US teams Modern tools: Azure, VMware, Palo Alto, Fortinet, CrowdStrike, Sentinel, M365 Fast promotions in a fast-scaling organization Strong governance and engineering culture What We Look For Strong technical fundamentals Proactive, customer-focused mindset Clear communication Ability to work in a 24×7 global model For senior roles: MSP/NOC/SOC experience + leadership capability. Key Responsibilities (summary) Manage incidents, alerts, and service requests Troubleshoot systems, networks, and cloud environments Perform monitoring, patching, and change tasks Handle SOC monitoring and incident response Lead teams, ensure SLAs, and manage escalations (for managers) EXPERIENCE & QUALIFICATIONS Hiring Across 0–2 years: Trainees, L1 2–6 years: L2 Engineers 6–12 years: Senior Engineers, Leads 12–20 years: Architects, Managers Preferred: MSP/NOC/SOC backgrounds; certifications like Azure/CCNA/ITIL/Security+. Skills: secuirty,engineers,soc,security,azure,it,operations,architects

About Supra Its Founded in 1999, Supra ITS has evolved into a globally trusted IT partner delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) solutions. Headquartered in Mississauga, Supra ITS operates with more than 650 employees worldwide, supported by advanced Network Operations Centers (NOCs) in Canada and India that deliver 24/7 monitoring, support, and seamless operational continuity. Supra ITS provides end-to-end IT services from server and network management to private cloud, disaster recovery, service desk operations, and advanced security solutions. With a security-first mindset and SLA-driven accountability, Supra ITS takes full ownership of mission-critical IT operations, enabling clients to focus on growth while maintaining resilient, always-on environments. A STRATEGIC PARTNERSHIP WITH CANON A defining milestone in Supra’s journey is its strategic partnership with Canon Canada, one of the world’s most recognized and trusted technology brands. Canon became an equity investor in Supra ITS, aligning Canon’s global heritage of innovation and engineering excellence with Supra’s agility, customer-first approach, and expertise in managed services. As part of this collaboration, Supra ITS established its new headquarters within Canon Canada’s campus, symbolizing deep operational integration and long-term commitment. This unique proximity enables daily collaboration, shared innovation, and joint development of cutting-edge IT solutions. Together, Supra and Canon deliver secure, scalable, and customer-centric digital transformation services across North America. Team Overview You will join a strong, cohesive, and globally integrated Supra ITS team with well-defined structures, collaborative leadership, and high performance standards. While the role is fully part of Supra ITS, the employment and payroll administration are managed through our India subsidiary, Atomic North, which plays a central role in delivering cloud transformation, cybersecurity, and managed services to global customers. About The Role We are seeking a Senior Microsoft 365 Architect specializing in large-scale tenant migrations, identity modernization, and enterprise endpoint management. This is not a traditional engineering role; it is a senior architecture and execution hybrid requiring deep technical mastery and the ability to deliver end-to-end transformation across global enterprise environments. You will architect, plan, and execute complex migrations involving Exchange Online, SharePoint Online, OneDrive, Teams, and Intune/Endpoint Manager, including identity and workstation transitions across tenants. You will also define governance, security, and operational frameworks aligned with North American enterprise standards. This role is ideal for highly experienced cloud architects who want to work at North American quality levels while remaining based in India. The position offers regular collaboration with Canadian leadership and may include opportunities for onsite engagement at Canon Canada. What Makes This Role Unique Direct impact: Work closely with Canadian architects, project leaders, and executive teams on critical cloud transformation initiatives. Deep technical ownership: Architect, lead, and execute transformative Microsoft 365 and Intune migration programs. Prestige & stability: Backed by Canon—one of the most trusted global brands. Global exposure: Engage daily with teams, customers, and stakeholders across Canada and North America. Career accelerator: Build advanced cloud and identity architecture expertise aligned with North American enterprise benchmarks. YOU ARE! A hands-on Microsoft 365 Architect who designs, governs, and delivers complex cloud identity and collaboration platforms with precision, reliability, and architectural excellence. Strategic and execution-driven — you not only design large-scale migration and endpoint strategies, but also lead teams to deliver them end to end. Meticulous and analytical — known for producing high-integrity migration runbooks, identity plans, security baselines, and architecture designs. Customer-centric — able to translate technical complexities into clear business outcomes for executives and stakeholders. Security-forward — you embed Conditional Access, Zero Trust, and compliance standards into every design decision. Extremely organized — you plan migrations, communicate risks, manage dependencies, and maintain impeccable documentation. A continuous learner — you stay ahead of evolving Microsoft technologies, identities, endpoint models, and automation strategies. A global collaborator — comfortable working across cultures and time zones, ensuring strong alignment with North American teams. You don’t just migrate Microsoft 365 environments — you modernize them, secure them, and future-proof them . Key Responsibilities ARCHITECTURE & STRATEGY Architect large-scale Tenant-to-Tenant (T2T) migrations involving Exchange Online, SharePoint Online, OneDrive, Teams, and Azure AD/Entra ID. Develop comprehensive migration architectures, mapping strategies, coexistence plans, and rollback frameworks. Consult on licensing optimization, collaboration governance, security posture, and enterprise adoption frameworks. MIGRATION EXECUTION & DELIVERY Lead end-to-end migration execution using tools such as BitTitan MigrationWiz, AvePoint Fly, and Quest Migration Manager. Design and execute Teams migrations, including channels, settings, metadata, membership, and conversation history preservation. Oversee identity and endpoint migrations involving Hybrid Azure AD Join, Azure AD Join, Autopilot, profiles, and security baselines. ENDPOINT MANAGEMENT & SECURITY Architect and deploy advanced Intune (Endpoint Manager) solutions for Windows, macOS, iOS, and Android. Define and implement Zero Trust security models using Conditional Access, compliance policies, and device governance. Integrate and manage Apple Business Manager (ABM) and automated provisioning workflows. AUTOMATION & DOCUMENTATION Develop PowerShell automations for identity updates, reporting, and migration efficiency. Produce high-quality architecture documents, runbooks, governance guides, and operational playbooks. COLLABORATION & STAKEHOLDER MANAGEMENT Work with Supra’s global Cloud, Security, and Project Management teams to drive seamless delivery. Provide executive-level updates, risk assessments, and migration performance analysis. Support pre-sales and solution design efforts for new Microsoft cloud transformation initiatives. Skills & Attributes Deep expertise in Microsoft 365 Tenant Architecture, Identity, Collaboration, and Security. Expert-level experience with T2T migrations across Exchange Online, SharePoint, Teams, and OneDrive. Advanced proficiency with Intune/Endpoint Manager, Autopilot, compliance, and device lifecycle management. Strong grounding in Azure AD/Entra ID, federation, sync, and identity lifecycle management. Understanding of Conditional Access, Zero Trust, MFA, SSPR, and Sign-in Security concepts. Familiarity with Microsoft 365 governance, lifecycle, and retention policies. Expertise working with ABM and modern provisioning workflows. Excellent documentation, communication, and cross-functional collaboration skills. Strong analytical ability to assess complex tenant environments and produce migration strategies. Education & Experience Bachelor’s or Master’s degree in Computer Science, IT, or equivalent. 10+ years of experience in IT infrastructure; 5+ years focused on Microsoft 365 enterprise architecture and migrations. Proven track record of delivering large-scale M365 migrations in complex enterprise environments. Hands-on experience leading identity, device, and collaboration transformation projects. Experience working with international teams; North American or European exposure preferred. MUST HAVES Microsoft certifications: MS-102, MD-102, Enterprise Administrator Expert, or equivalent experience. Ability to work 9 AM – 6 PM EST (Canada East Coast). Skills: microsoft,mfa,t2t migrations,azure

About Supraits Founded in 1999, Supra ITS has evolved into a globally trusted IT partner delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) solutions. With headquarters in Mississauga, Supra ITS operates with more than 650 employees worldwide, anchored by advanced Network Operations Centers (NOCs) in Canada and India that provide 24/7 monitoring, security, and operational support. Supra ITS delivers the full spectrum of IT services—including server and network management, private cloud hosting, disaster recovery, service desk support, hybrid cloud architecture, and advanced security operations. With a security-first approach and SLA-driven accountability, we take full ownership of IT services, enabling our clients to focus on growth while we ensure resilient, secure, and high-performing technology environments. A STRATEGIC PARTNERSHIP WITH CANON A key milestone in our growth is the strategic partnership with Canon Canada, one of the world’s most respected and innovative technology brands. Canon became an equity investor in Supra ITS, aligning its global engineering reputation with Supra’s agility, customer-first mindset, and deep expertise in managed services. Supra ITS now operates from Canon Canada’s headquarters, strengthening daily collaboration, fostering innovation, and creating unified service delivery models. Together, Supra and Canon combine technological excellence with agile service delivery to bring customers secure, scalable, and future-ready IT solutions across North America. Team Overview You will join a strong, cohesive, and globally integrated team with well-defined structures, collaborative leadership, and high performance standards. While your role is fully part of Supra ITS, employment and payroll administration will be managed through Atomic North, our India subsidiary, which plays a central role in delivering cloud transformation, cybersecurity, and managed services to global customers. About The Role We are seeking a Senior Network Engineer with deep expertise in Azure Cloud Networking and Fortinet Security Fabric to design, implement, and support secure, high-availability hybrid network infrastructures. This role requires hands-on architectural and engineering proficiency across Azure networking components and FortiGate-based environments. This position is ideal for senior professionals who want to work at North American enterprise standards, build hybrid architectures end-to-end, and support mission-critical connectivity and security infrastructures for global customers—while remaining based in India. Opportunities may arise for onsite collaboration in North America based on business requirements. What Makes This Role Unique Impactful work: Architect and implement core network and security infrastructure powering Supra’s global managed services. Prestige & stability: Backed by Canon—one of the world’s most trusted technology brands. End-to-end ownership: This is a hands-on engineering role with high autonomy and deep technical responsibility. Global collaboration: Work directly with senior engineers, architects, and customers across Canada and the United States. Career acceleration: Build advanced hybrid-cloud networking and security capabilities aligned with top-tier enterprise standards. YOU ARE! A highly skilled, hands-on Network Engineer who thrives in complex, hybrid cloud environments and takes ownership of designing, implementing, and securing enterprise connectivity frameworks. Technically rigorous — capable of designing and troubleshooting advanced Azure and Fortinet architectures. Security-oriented — embedding Zero Trust and compliance frameworks into every design. Organized and analytical — ensuring configurations, documentation, and change management are executed with precision. Collaborative and client-focused — able to translate complex network concepts into clear, outcome-driven communication. Proactive and dependable — anticipating risks, addressing vulnerabilities, and ensuring uptime in mission-critical workloads. Adaptable — staying current with evolving Azure networking patterns, Fortinet advancements, and infrastructure modernization trends. You don’t just manage networks — you engineer secure, scalable, high-performing ecosystems. Key Responsibilities AZURE ARCHITECTURE & CLOUD NETWORKING Design and implement Azure Virtual Networks (VNets), subnet architectures, and private networking components. Configure hybrid connectivity using Azure ExpressRoute, route-based VPNs, and VNet Peering. Implement secure routing architectures using User Defined Routes (UDRs), Route Tables, and virtual appliances. Deploy and manage Azure Firewall, Application Gateway WAF, and NSG/ASG security models. Design and maintain Azure Virtual WAN (vWAN) environments for global-scale connectivity. FORTINET SECURITY FABRIC & ON-PREMISES NETWORKING Configure and manage FortiGate Next-Generation Firewalls in HA clusters across data centers and branches. Design and deploy Fortinet Secure SD-WAN solutions for optimized branch connectivity. Integrate FortiGate infrastructure with Azure using BGP, OSPF, and IPSec VPN tunnels. Manage Fortinet ecosystem components including FortiManager, FortiAnalyzer, FortiSwitch, and FortiAP. Implement advanced security policies including IPS/IDS, SSL inspection, malware protection, and web filtering. HYBRID INFRASTRUCTURE & ENTERPRISE CONNECTIVITY Architect hybrid cloud environments that ensure secure interoperability between on-prem data centers and Azure. Ensure compliance with SOC 2, ISO 27001, NIST, and other global security frameworks. Analyze, troubleshoot, and resolve complex network issues involving routing, firewalls, and cloud connectivity. Support high-availability architectures with strong understanding of redundancy, failover, and DR design. DOCUMENTATION, AUTOMATION & GOVERNANCE Produce detailed network diagrams, HLDs/LLDs, change documentation, and runbooks. Automate network provisioning and configuration using Terraform, Ansible, or Python when required. Maintain security baselines, patching standards, and ongoing compliance documentation. Skills & Attributes Expert knowledge of Azure networking (VNets, Peering, ExpressRoute, Private Endpoints). Strong hands-on experience with FortiGate NGFWs and Secure SD-WAN. Deep understanding of BGP, OSPF, IPSec, and enterprise routing concepts. Knowledge of Zero Trust, segmentation models, and cloud security frameworks. Ability to troubleshoot complex hybrid-cloud routing scenarios. Excellent communication and documentation skills. Ability to collaborate with engineers, architects, and project teams across geographies. Education & Experience Bachelor’s or Master’s degree in Computer Science, IT, or equivalent experience. 8–12 years of progressive experience in enterprise network engineering. Proven experience designing and implementing Azure network architectures in production. Hands-on expertise configuring Fortinet firewalls and SD-WAN deployments. Exposure to global enterprise environments; North American experience preferred. MUST HAVES Certification: Fortinet NSE 4 or higher (NSE 7 preferred) Microsoft AZ-700 or equivalent Azure networking certification or equivalent experience. Availability to work 9 AM – 6 PM EST (North America East Coast). Skills: azure,microsoft,fortinet,firewalls

IT Professionals: Trainees to Senior Engineers, Architects, & Managers: Jammu Supra ITS is expanding its India operations to support rapid growth in North America. We are hiring IT professionals across all levels from Trainees to Senior Engineers, Architects, and Managers, as we build a world-class global delivery team at Atomic North. LOCATION – BILLAWAR (SATELLITE CAMPUS) Billawar, in Jammu & Kashmir, is Atomic North’s growing satellite campus — offering clean living, affordability, and a high-quality lifestyle in a scenic hill environment. Where is Billawar? A calm hill-town in the Kathua district, located between the Shivaliks and the lower Himalayas and close to Himachal Pradesh and Punjab: 2.5 hours from Jammu, 1.5 hours from Pathankot 1.5 Hours from Dalhousie, 4 Hours from Dharmshala Delhi: 1 hour flight + 2.5 hours drive Why Consider Billawar? Clean, Scenic, Peaceful, Low pollution, greenery, no traffic stress, and safe community living, ideal for long-term well-being. Significantly Lower Cost of Living : Up to 50–70% cheaper than NCR/Bangalore, with affordable housing, fresh local produce, and higher savings. Emerging IT Satellite Campus : Atomic North has developed a modern 500+ seat facility in Billawar for selective operations, training, and governance functions. Fast-Growth Opportunities : Roles in Billawar come with high visibility, diverse exposure, and quicker progression as the campus expands. Family-Friendly Lifestyle : Safe environment, good schooling options, clean air, and outdoor-friendly climate. Quiet but Connected : Access to airports, hospitals, markets, and internet infrastructure. Candidates are welcome from all major cities and Tier-2/Tier-3 towns. Relocation support will be available. ABOUT SUPRA ITS Founded in 1999, Supra ITS has grown into a globally trusted IT partner delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) services. Headquartered in Brampton, Ontario, Supra ITS operates across Canada, the United States, the United Kingdom, and India. Our Network Operations Centers (NOCs) in Canada and India provide 24×7 coverage, ensuring operational continuity and exceptional client experience. Supra’s end-to-end service portfolio spans infrastructure management, private and hybrid cloud, security operations, service desk, and disaster recovery. With a security-first, SLA-driven approach, Supra ITS takes complete ownership of its clients’ IT environments, enabling them to focus on business growth while we ensure reliability, security, and scalability. CANON PARTNERSHIP In 2021, Canon Canada made a significant equity investment in Supra ITS, recognizing a shared commitment to deliver secure, innovative, and customer-centric technology solutions. Today, Canon and Supra operate as an integrated partnership, blending Canon’s global innovation with Supra’s agility and managed services expertise to drive rapid growth across North America. Together we are redefining enterprise technology delivery, combining world-class engineering, operational excellence, and customer intimacy. ABOUT ATOMIC NORTH Atomic North is the India-based subsidiary of Supra ITS, serving as the global delivery and operations center behind Supra’s Managed IT, Application Services, and BPO businesses. As an integral part of Supra ITS’ international ecosystem, Atomic North ensures operational transparency, and seamless collaboration with our North America's leadership teams. As Supra ITS scales rapidly across North America in partnership with Canon, Atomic North is expanding its leadership team in India to support the company’s next phase of growth, maturity, and operational excellence. OPEN POSITIONS Entry Level: IT Trainees, Service Desk / NOC / SOC Trainees IT Operations & Infrastructure: Service Desk Analysts, NOC Analysts, Systems & Network Engineers, Cloud Engineers (Azure/O365/VMware) Cybersecurity: SOC Analysts , Security Engineers Senior Technical Roles: Windows/Linux/Cloud Specialists , Network/Security Specialists Architects: Systems, Network, Cloud, Security Architects Leads & Managers: NOC/SOC/Service Desk Team Leads , Service Delivery Managers , Operations Managers WHY JOIN ATOMIC NORTH Direct exposure to Canadian & US teams Modern tools: Azure, VMware, Palo Alto, Fortinet, CrowdStrike, Sentinel, M365 Fast promotions in a fast-scaling organization Strong governance and engineering culture WHAT WE LOOK FOR Strong technical fundamentals Proactive, customer-focused mindset Clear communication Ability to work in a 24×7 global model For senior roles: MSP/NOC/SOC experience + leadership capability. KEY RESPONSIBILITIES (SUMMARY) Manage incidents, alerts, and service requests Troubleshoot systems, networks, and cloud environments Perform monitoring, patching, and change tasks Handle SOC monitoring and incident response Lead teams, ensure SLAs, and manage escalations (for managers) EXPERIENCE & QUALIFICATIONS Hiring across: 0–2 years: Trainees, L1 2–6 years: L2 Engineers 6–12 years: Senior Engineers, Leads 12–20 years: Architects, Managers Preferred: MSP/NOC/SOC backgrounds; certifications like Azure/CCNA/ITIL/Security+. HOW TO APPLY We thank all applicants; only shortlisted candidates will be contacted. If you require accommodation during the recruitment process, please inform us.

Join Supra ITS: We Are Hiring PAN-India for Hybrid IT Roles at Our Atomic North Satellite Office in Chennai. Supra ITS is expanding its India operations to support rapid growth in North America. We are hiring IT professionals across all levels from Trainees to Senior Engineers, Architects, and Managers, as we build a world-class global delivery team at Atomic North. LOCATION – CHENNAI, TAMILNADU About Supra Its Founded in 1999, Supra ITS has grown into a globally trusted IT partner delivering world-class Managed IT, Cybersecurity, Digital Transformation, Application Services, and Business Process Outsourcing (BPO) services. Headquartered in Brampton, Ontario, Supra ITS operates across Canada, the United States, the United Kingdom, and India. Our Network Operations Centers (NOCs) in Canada and India provide 24×7 coverage, ensuring operational continuity and exceptional client experience. Supra’s end-to-end service portfolio spans infrastructure management, private and hybrid cloud, security operations, service desk, and disaster recovery. With a security-first, SLA-driven approach, Supra ITS takes complete ownership of its clients’ IT environments, enabling them to focus on business growth while we ensure reliability, security, and scalability. CANON PARTNERSHIP In 2021, Canon Canada made a significant equity investment in Supra ITS, recognizing a shared commitment to deliver secure, innovative, and customer-centric technology solutions. Today, Canon and Supra operate as an integrated partnership, blending Canon’s global innovation with Supra’s agility and managed services expertise to drive rapid growth across North America. Together we are redefining enterprise technology delivery, combining world-class engineering, operational excellence, and customer intimacy. Learn more at www.supraits.com About Atomic North Atomic North is the India-based subsidiary of Supra ITS, serving as the global delivery and operations center behind Supra’s Managed IT, Application Services, and BPO businesses. As an integral part of Supra ITS’ international ecosystem, Atomic North ensures operational transparency, and seamless collaboration with our North American leadership teams. As Supra ITS scales rapidly across North America in partnership with Canon, Atomic North is expanding its team in India to support the company’s next phase of growth, maturity, and operational excellence. OPEN POSITIONS Entry Level: IT Trainees, Service Desk / NOC / SOC Trainees IT Operations & Infrastructure: Service Desk Analysts, NOC Analysts, Systems & Network Engineers, Cloud Engineers (Azure/O365/VMware) Cybersecurity : SOC Analysts , Security Engineers Senior Technical Roles: Windows/Linux/Cloud Specialists , Network/Security Specialists Architects: Systems, Network, Cloud, Security Architects Leads & Managers: NOC/SOC/Service Desk Team Leads , Service Delivery Managers , Operations Managers VP of Managed Services. WHY JOIN ATOMIC NORTH Direct exposure to Canadian & US teams Modern tools: Azure, VMware, Palo Alto, Fortinet, CrowdStrike, Sentinel, M365 Fast promotions in a fast-scaling organization Strong governance and engineering culture What We Look For Strong technical fundamentals Proactive, customer-focused mindset Clear communication Ability to work in a 24×7 global model For senior roles: MSP/NOC/SOC experience + leadership capability. Key Responsibilities (summary) Manage incidents, alerts, and service requests Troubleshoot systems, networks, and cloud environments Perform monitoring, patching, and change tasks Handle SOC monitoring and incident response Lead teams, ensure SLAs, and manage escalations (for managers) Experience & Qualifications Hiring across: 0–2 years: Trainees, L1 2–6 years: L2 Engineers 6–12 years: Senior Engineers, Leads 12–20 years: Architects, Managers Preferred: MSP/NOC/SOC backgrounds; certifications like Azure/CCNA/ITIL/Security+ How To Apply We thank all applicants; only shortlisted candidates will be contacted. If you require accommodation during the recruitment process, please inform us. Skills: architects,soc,engineers,it,operations,security