8.0 - 12.0 years

0 Lacs

karnataka

On-site

You are an individual striving to grow your career with NTT DATA, a trusted global innovator of business and technology services. As a Windows Admin based in Bangalore, Karnataka, India, your role involves providing ongoing systems administration support for hardware and software systems. You will be responsible for installation, customization, maintenance, and troubleshooting, as well as offering technical support on programming tools, database systems, and networks. Your key responsibilities include addressing availability and reliability issues on systems such as Windows, Unix, and Mainframe across multiple locations. You will evaluate and integrate new operating system versions, drivers,...

Posted 3 months ago

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Product Support Lead BiteSpeed

4.0 - 8.0 years

0 Lacs

karnataka

On-site

As a Product Support Team Lead, you will be responsible for leading, mentoring, and growing the product support team to deliver exceptional support experiences. You will act as an escalation point for complex customer issues and product queries, utilizing tools such as SQL, JavaScript, Postman, and browser developer tools to debug customer issues effectively. Your role will involve building processes to log, track, and prioritize bugs and feature requests and collaborating closely with the product and engineering teams to enhance product reliability and usability. Reviewing customer screen recordings and usage patterns will be part of your responsibilities to identify UI/UX improvements. You...

Posted 3 months ago

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Customer Success & Support Delivery Lead Kirti Sinha

8.0 - 12.0 years

13 - 16 Lacs

Pune

Work from Office

Lead a team of 8-10 support professionals across technical, functional, and infrastructure domains Design and manage shift schedules to ensure 24/5 support coverage

Posted 4 months ago

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