Senior Associate- Operate PwC Acceleration Center India

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a member of the Business Application Consulting team at PwC, you will specialize in providing consulting services for various business applications to help clients enhance their operational efficiency. Your role will involve analyzing client requirements, implementing software solutions, and offering training and support for the seamless integration and utilization of business applications. By connecting Salesforce with other systems, applications, or databases, you will facilitate the smooth flow of data and process automation. Your responsibilities will include designing, developing, and implementing integration solutions using various technologies and tools such as Salesforce APIs, middleware platforms, and web services. You will be focused on building meaningful client relationships, learning to manage and inspire others, and navigating complex situations to grow your personal brand and technical expertise. Anticipating the needs of your teams and clients, you will deliver high-quality solutions while embracing ambiguity and using challenging moments as opportunities for personal growth. To excel in this role, you should respond effectively to diverse perspectives, utilize a wide range of tools for problem-solving, employ critical thinking to simplify complex concepts, understand project objectives, adapt to changing business contexts, enhance self-awareness through reflection, interpret data for insights, and uphold professional and technical standards. Joining our Managed Services team will give you the chance to collaborate with multiple teams to help clients implement new capabilities, achieve operational efficiencies, and leverage technology effectively. As part of the Application Evolution Services team, you will assist organizations in optimizing their enterprise applications, driving transformation, and fostering innovation to enhance business performance. By managing and maintaining application ecosystems, you will support clients in maximizing the value of their Salesforce investment across various functions like sales, service, marketing, and customer relationship management. Minimum qualifications for this role include a Bachelor's degree in Computer Science or Management Information Systems, along with at least 3 years of experience in Salesforce.com. Possessing certifications such as Certified Administrator, Certified Developer, Certified Business Analyst, or Certified Sales/Service Consultant is preferred. You should have a proven track record of success as an individual contributor and team member, with expertise in communication, leadership, client relationship management, process improvement, system implementation, and Salesforce application knowledge. In addition to technical skills, you will be expected to lead team meetings, extract relevant metrics, offer subject matter expertise, participate in process redesign, manage system features implementation, evaluate customer processes against Salesforce functionality, document business requirements, provide automation solutions, and contribute to system enhancements. Familiarity with Salesforce components like flows, Lightning components, APEX, SOQL, ETL migration tools, REST & SOAP web services, as well as experience in managed services and international projects, will be advantageous for this role. With 5-9 years of experience, you will play a crucial role in delivering high-quality solutions, meeting engagement SLAs and KPIs, and contributing to the overall success of the team and clients. ITIL process knowledge and understanding are highly preferred, along with a strong background in team management and Salesforce development.,

Posted 2 days ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.