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1.0 - 5.0 years
0 Lacs
chandigarh
On-site
The job requires you to be responsible for managing the Customer Service Field Team and supporting technicians. You will be required to attend customer calls and complaints in a professional manner. Your role will involve coordinating with clients, production team, and management. Proactively monitoring VTS devices through dashboard/MIS/Web App, planning replacement/maintenance of faulty devices, and conducting customer trainings on VTS front-end operations and report generations. Additionally, you will be responsible for GPS Data Analysis, updating Information Systems, and reporting progress/status to customers and other concerned parties at EON. You may also need to perform other relevant ...
Posted 3 months ago
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