11 Support Systems Jobs

As a Lead Technical Support Engineer at Red Hat GSS (Global Support Services) in Pune, India, you will be responsible for managing day-to-day operational requirements to ensure the support team meets the needs of customers. Your role will involve maintaining a high level of customer-focus to drive satisfaction and acting as a point of contact for customer and internal escalations. You will work closely with Red Hat enterprise customers, leadership team, and team members globally on a 24x7 basis, which may include working in different shifts periodically. Your responsibilities will also include assisting with forecasting, workforce planning, operational reporting, and developing operational i...

As a Senior Product Manager at Wayfair in Bangalore, India, you will be leading the transformation of the partner support ecosystem. You will play a pivotal role in ensuring a smooth, efficient, and effective experience for partners who rely on Wayfair support channels. Your responsibilities will include owning critical support surfaces, defining product roadmaps, and collaborating cross-functionally to drive improvements in partner satisfaction and support cost. - Define and execute the product roadmap for partner support tooling, including ticket inbox experience, intake funnel, and support automation capabilities - Own the evolution of the Partner Help Center to ensure easy navigation, ri...

In your role as the Director, Customer Support Operations at our company, you will be responsible for leading the customer support operations in India. Your primary focus will be on the day-to-day management of the support function, implementing processes and systems, and ensuring high-quality service delivery while optimizing operational costs. The Student Advocacy Team (SAT) is a B2C support organization within our company that aims to provide the best customer care to Chegg customers when our products or services do not meet their expectations. We prioritize quality, transparency, simplicity, and convenience to offer help when and where needed. Your responsibilities will include managing ...

About Bp At bp Technical Solutions India (TSI) center in Pune, you will contribute to building on bp's existing engineering and technical strengths to deliver high-quality services to its hydrocarbons and new energy businesses worldwide. TSI brings together diverse engineering capability to provide technical services across a range of areas including engineering, maintenance, optimization, data processes, projects, and subsurface, aiming to deliver safe, affordable, and lower emission energy, while continuously innovating how we work. At bp, we are reimagining energy for people and our planet. We are at the forefront of reducing carbon emissions and developing more balanced methods for addre...

About bp At bp Technical Solutions India (TSI) center in Pune, you will have the opportunity to be part of a team that is dedicated to leveraging bps existing engineering and technical strengths to provide high-quality services to its hydrocarbons and new energy businesses globally. TSI brings together a diverse range of engineering capabilities to offer technical services in areas such as engineering, maintenance, optimization, data processes, projects, and subsurface. Our goal is to deliver safe, affordable, and lower emission energy solutions while continuously innovating our methods of work. At bp, we are committed to reimagining energy for people and our planet. We are at the forefront ...

The Mechanical Engineer will join the bpTSI discipline engineering team to provide deep mechanical engineering expertise, oversight, judgment and support to Production & Operations (P&O) bp Solutions (bpS) Site Projects Team. You will provide static mechanical and piping engineering expertise to P&O bp Solutions Site Projects teams. This includes supporting the Site Projects Team and Engineering Contractor in delivering static mechanical and piping engineering scopes in front-end loading (FEL) and detailed engineering of projects. You will provide technical oversight, review, guidance, and approval of design engineering and construction contractor deliverables, equipment specification in req...

You will deliver Rotating Equipment Engineering support to reduce risk and provide operations support by closely collaborating with the Site and other squads. Your responsibilities will include providing rotating equipment engineering expertise to other teams by performing and reviewing complex or non-routine mechanical engineering calculations and analyses. Additionally, you will collaborate with regions and OEMs/vendors to deliver global REE programs and provide expertise to MoCs, brownfield projects, modifications, hazard identification, risk assessment processes, incident investigations, and production deferral defect investigations. Your role will involve ensuring alignment of inspectio...

You will be part of the central rotating equipment engineering team of subject matter experts in bp working day to day for the rotating equipment discipline lead and alongside our Advisors. The role will offer exposure to offshore and onshore operations, refineries and projects at various stages of the project lifecycle across the globe. Your responsibilities will include providing Rotating Equipment Engineering support to reduce risk and deliver operations support by working closely with sites. You will provide rotating equipment engineering (REE) expertise to other teams by performing and reviewing complex, or non-routine mechanical engineering calculations and analyses. Additionally, you ...

About bp: Join bp Technical Solutions India (TSI) center in Pune to contribute to bp's engineering and technical services in the hydrocarbons and new energy sectors. TSI strives to provide high-quality technical solutions for safe, affordable, and low-emission energy production while promoting innovation in work practices. What you will deliver: - Utilize your expertise in subsea controls engineering to oversee global subsea controls equipment condition monitoring data and tools. - Lead the development and maintenance of digital tools to enhance subsea controls support, including data analysis, risk assessment, equipment dashboards, and database management. - Assist global offshore productio...

About the Company: At bp, our purpose is to bring together people, energy, and markets to power and navigate a changing world. In a time of constant change and possibility, we need talent to pursue opportunities, motivated by elite insight and expertise. We are always aspiring for more digital solutions, balanced outcomes, and closer collaboration across our company and beyond. Together we continue to grow as the world's leading energy company! What You Will Deliver: The Pipelines team is a small, diverse group of highly skilled pipeline engineering professionals who work globally supporting bp's operations in various regions. As a pipeline engineer in the TSI hub based in Pune, India, you w...

About bp Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need talent to pursue opportunities, motivated by elite insight and expertise. We're always aspiring for more digital solutions, balanced outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world's leading energy company! What You Will Deliver The Pipelines team is a small, diverse team of highly skilled pipeline engineering professionals who work globally supporting bp's operations in various countries. Every drop of oil, water, condensate, and gas produ...