1067 Support Services Jobs - Page 41

Answer inbound and outbound service calls professionally and courteously. Log service requests, complaints, or inquiries into the system with detailed notes. Schedule and coordinate service appointments and follow-ups. Perks and benefits 2nd & 4th Saturday off Bus facility from Vasai stn

Servilink Engineers Pvt Ltd is hiring a Service & Site Engineer . Location: Vadodara Experience :1 - 5 Years Qualification: Diploma/ITI/ BE Electrical, Electronics Key Responsibilities : Diagnose and Troubleshoot: Identify and resolve technical issues with equipment or systems. Install and Maintain: Commission (Set up), maintain, and repair equipment at customer sites. Provide Technical Support: Offer guidance and assistance to customers on equipment usage and maintenance. Customer Interaction: Communicate with customers to understand their needs and provide solutions. Documentation and Reporting: Record service activities, repairs, and any issues encountered. Inventory Management: Maintain and manage parts and supplies needed for service calls. Compliance and Safety: Ensure adherence to safety regulations and industry standards. Diligence: Customer Centric Approach Willing to travel to customers' sites whenever required. Take ownership of customer satisfaction, manage customer relations. Provide prompt and accurate feedback to the Customers and the Service Head. Follow the standard SOP to communicate with external and internal stakeholders regarding the resolved/unresolved issues. Ensure all the reported issues are properly documented and communicated to the appropriate parties. Coordinate and resolve with the internal/external team to resolve the issue at hand. Interested Candidates can share their CVs at: hr@servilinkengieers.com Contact Detail: 6359623898

RPA (Support Developer) RPA Developer certification is required. Proven experience as an RPA Developer with hands-on expertise in Automation Anywhere essentially , Blue Prism and UiPath as advantages. Strong programming skills in languages such as SQL, C#, Java, or Python. Microsoft SQL Server Database knowledge. Solid understanding of business processes and the ability to analyze and document process flows. Excellent problem-solving and troubleshooting skills. Effective communication and collaboration skills.

Overview Annalect India is an Analyst - Budget Project Management seeking with strong domain knowledge to support the AR and Billing functions under Finance Operations. This might be a great fit for you if you would like to be part of a growing team. You will be closely working with our Global Agency Finance teams. Shift Timing : 06:30 PM - 03:30 AM (Night shift) Mode : Hybrid (3 days from office in a week) Location : Hyderabad / Gurugram About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. Responsibilities Client & Agency Service: Serve as a liaison between the client’s budget management group and the client team(s) to help coordinate projects across the business Support client relationships by generating reports and troubleshooting to meet client and Budget Project expectations Act as the primary support role for all items related to client billing Provide core support for ensuring timely receipt of client payment Track and maintain clear records of billing activity Generate billing files and upload them to the client's financial system Develop and maintain regular cashflow reports to summarize the state of the account Develop and maintain agency and client forecasting files Assist in deliverables related to audit compliance Enforce operations policies and best practices across the business Monitor client teams’ billing practices to ensure they are in accordance with client obligations Qualifications This may be the right role for you if you have. Bachelors or Post Graduate Degree in accounting or finance with 0-2 years of experience. Proficient in Advanced Excel and ability to quickly learn any new ERP Flexibility to take up new assignments and not limit oneself to specific set of activities Flexible and Result Oriented with Strong Written & Oral Communication Skills Strong problem-solving skills, including ability to effectively address any issue Experience in Microsoft Dynamics AX, MediaOcean, and Hyperion Financial Management tool is a plus

Objective The purpose of this role is to lead and ensure that the period's sales goals are met and use technical abilities to take action to boost market share or sales goals. The incumbent is responsible for monitor dealers, ensure timely transactions, and manage client accounts. The organization's long-term and short-term goals by taking measures to encourage DCBL's growth and ensure ongoing growth. Key Responsibilities 1. Ensure achievement of sales targets for the period and take measures to increase the market share/sales targets using technical skills. Calculate client quotations and administer client accounts to ensure there are no gaps in transactions. 2. Customer Coordinate with Technical Support Team for site visits and leverage their expertise to maximize trade/non-trade sales as per requirements. 3. Maintain cordial relations with Real Estate, dealers, construction companies, end customers to get repeat orders thereby maximizing sales and focus on long-term retention of the same. 4. Search for new clients who might benefit from company products or services and maximize client potential in designated regions. Develop long-term relationships with clients, through managing and interpreting their requirements. 5. Persuade clients that a product or service best satisfies their needs in terms of quality, price and deliver. Operations Monitor the fluctuations in sales targets and take preventive/corrective measures to avoid the same. 6. Assist colleagues with bids and tenders for new clients from a technical perspective Liaise regularly with other members of the sales team and colleagues from a range of departments. 7. Provide pre-sales technical assistance and product education Work on after-sales support services and provide technical back up as required. Make technical presentations and demonstrate how a product meets client needs. 8. Help in the design of custom-made products Take initiatives to inculcate innovation in selling techniques by adopting new technologies and techniques like cross-selling, opting for sales recording, invoice generation applications/portable machines, social media, etc. 9. Ensure initiation and sensitization of the employees towards digitization and automation of the processes. 10. Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization. 11. Self/ Team Development Seek requisite developmental support/ inputs from the leadership and strive for self-development, both functional and behavioural Undergo training as required for team’s development Update self-knowledge base to cater the organization need. Knowledge, Skills and Experience Educational Qualification MBA/PGDM in Sales/Marketing Specific Certification (If required) Experience required for the role Competency required Technical support, troubleshooting, and maintaining products and systems. Problem-solving and Communication skills Time Management and Prioritization Application Management & Digitalization Technical-expertise and Quality focus Adaptability and Learning Agility Self-development and Leadership skills Orient employees to digitization and automation processes. Adopting technology and techniques Learning and updating Customer service orientation

Overview Shift Time – 6:30pm – 3:30am (IST) Location – Bangalore / Hyderabad / Gurugram Hybrid Mode – 3 Days work from office per week Skills: - Client Billing, Budget tracking, Project management About role Annalect India is seeking a BPM Analyst with strong domain knowledge to support the AR and Billing functions under Finance Operations. This might be a great fit for you if you would like to be part of a growing team. You will be closely working with our Global Agency Finance teams. About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in Omnicom Global Solutions India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Serve as a liaison between the client’s budget management group and the client team(s) to help coordinate projects across the business Support client relationships by generating reports and troubleshooting to meet client and Budget Project expectations Act as the primary support role for all items related to client billing Provide core support for ensuring timely receipt of client payment Track and maintain clear records of billing activity Generate billing files and upload them to the client's financial system Develop and maintain regular cashflow reports to summarize the state of the account Develop and maintain agency and client forecasting files Assist in deliverables related to audit compliance Enforce operations policies and best practices across the business Monitor client teams’ billing practices to ensure they are in accordance with client obligations Qualifications Bachelors or Post Graduate Degree in accounting or finance with 3-5 years of experience. Proficient in Advanced Excel and ability to quickly learn any new ERP Flexibility to take up new assignments and not limit oneself to specific set of activities Flexible and Result Oriented with Strong Written & Oral Communication Skills Strong problem-solving skills, including the ability to effectively address any issue Experience in Microsoft Dynamics AX, MediaOcean, and Hyperion Financial Management tool is a plus

Overview Skills :- Good Comm skills, Link QC, Deliverable QC, Full-service project management, Client Management, Primary Market Research, End to end project management (healthcare industry preferred) Shift Timing :- 6.30 pm - 3.30 am Location :- Bangalore, Hyderabad,Chennai,Gurgaon,Mumbai About Omnicom Global Solutions Omnicom Global Solutions (OGS) is an agile innovation hub of Omnicom Group, a leading global marketing and corporate communications company. Guided by the principles of Knowledge, Innovation, and Transformation, OGS is designed to deliver scalable, customized, and contextualized solutions that meet the evolving needs of our Practice Areas within Omnicom. OGS India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in OGS India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities JD Shared by Agency: End to end ownership of market research projects (medium complexity). Act as a single point of contact for the clients and internal teams. Coordinate with all functions of market research. Managing 4-5 projects independently, consisting of mostly medium complexity projects Prepare and maintain project schedule, quota sheets, perform preliminary checks on survey links, setting up of panel partners Reviewing and adhering to scope of work Fieldwork management - Daily field status, fieldwork troubleshooting, supplier management, adhering to fieldwork schedule Ensuring timely delivery of all client deliverables Understand the client requirements, brainstorming with teams and the agency stakeholders, provide feedback on delivery and manage the overall communication related to the projects and resource allocations. Work with various teams to co-ordinate on each milestone of the project to make sure the project is within the scope. On-point self-reporting of issues/delays, problem solving and providing/implementing solutions to ensure smooth running of their projects 100% compliance to processes and checklists Qualifications You will be working closely with: Global clients of our Market Research team. This role will report to the Lead of Market Research. This may be the right role for you if you have. 3 – 5 Years, Experience in Market Research function, Consumer research or Project Management / Client servicing. Work in the client’s time zone which would be US time zone. Proficiency in MS Office Knowledge of various research methods with experience across different business and industry areas Experience of managing low to medium complexity Healthcare projects Effective communication, including good communication skills (both written and verbal)

Who we are: Founded in 2015, Fresh Gravity helps businesses make data-driven decisions. We are driven by data and its potential as an asset to drive business growth and efficiency. Our consultants are passionate innovators who solve clients business problems by applying best-in-class data and analytics solutions. We provide a range of consulting and systems integration services and solutions to our clients in the areas of Data Management, Analytics and Machine Learning, and Artificial Intelligence. In the last 10 years, we have put together an exceptional team and have delivered 200+ projects for over 80 clients ranging from startups to several fortune 500 companies. We are on a mission to solve some of the most complex business problems for our clients using some of the most exciting new technologies, providing the best of learning opportunities for our team. We are focused and intentional about building a strong corporate culture in which individuals feel valued, supported, and cared for. We foster an environment where creativity thrives, paving the way for groundbreaking solutions and personal growth. Our open, collaborative, and empowering work culture is the main reason for our growth and success. To know more about our culture and employee benefits, visit our website https://www.freshgravity.com/employee- benefits/ . We promise rich opportunities for you to succeed, to shine, to exceed even your own expectations. We are data driven. We are passionate. We are innovators. We are Fresh Gravity. What You'll Do: • The person in this role is responsible for working 24x7 on support role to resolve production issues, asses change request requirements, design, and implementing CR. • Individual should have a sound knowledge of Reltio MDM and RIH. He/she will work with a team to create a robust, sustainable, and flexible design and contribute towards technical delivery using agile delivery framework What Were Looking For: • Experience 3 to 6 years. • Proficiency with Data Modelling and Data Profiling. • Hands on Experience on Reltio MDM, Reltio Integration Hub and Reltio Integration. • Good to have Experience on Python and Java. • Good to have Experience on SQL and Snowflake. Why us: In addition to a competitive package, we promise rich opportunities for you to succeed, to shine, to exceed even your own expectations. In keeping with Fresh Gravitys challenger ethos, we have developed the 5Dimensions (5D) benefits program. This program recognizes the multiple dimensions within each of us and seek to provide opportunities for deep development across these dimensions. Enrich Myself; Enhance My Client; Build my Company, Nurture My Family; and Better Humanity.

- Build & manage India-wide service network - Offer exceptional after sales service to customers - Onboard & handle service partners - Own ticket lifecycle till resolution - Maintain strong vendor relations - Achieve 90%+ NPS - Ensure <30hr TAT Required Candidate profile - 1+ yr in ops, customer-facing role - Strong customer-first mindset - Knows Telugu or Tamil (with English or Hindi) - Diploma/Any Graduate - Team player in fast-paced setups - Creative problem-solver

Job Description - Night Shift - (6.30PM - 3.30 AM IST) The Role: 11:11 is looking for an experienced Cloud Engineer L2 (VMWare + Veeam) in supporting and guaranteeing a positive post-implementation experience for all 11:11 customers. This position is responsible for the optimization, implementation, and maintenance of our organizations cloud-based systems. The Cloud Engineer II will drive customer success through effective problem resolution and strong customer relationship management. This position will require an individual with a penchant for detail and a continuous improvement mindset. This is a full-time position reporting to the Manager of Service Operations. What Youll Do: Represent Cloud Support by being the initial point of contact for our customers while ensuring they feel supported and valued. Deliver support services (phone and email) to meet 11:11 Systems Service Level commitments to customers. Manage the ticketing system intake queue to provide rapid response to new tickets entering the system. Triage incoming support tickets for 11:11 Systems Enterprise Cloud Infrastructure and Disaster Recovery Customers. Act as an escalation point for Cloud Support Engineers (L1) to resolve customer issues. Participation in an on-call after hours rotation. Escalate and work alongside teams within 11:11 Systems infrastructure, development, product etc. – via escalation to L3 Support. Practice extreme ownership of incident ticket(s) within area of responsibility. Follow 11:11 Systems best practices for service Management. Deliver superior customer service while maintaining professional relationships. Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values. Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies. Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements. Additional duties as assigned. Who You Are & What You’ll Bring: 2+ years of recent experience as a technical, hands-on, enterprise VMware administrator . Extensive knowledge and experience using VMware , Zerto and Veeam administrator, and management tools (vCenter, vCloud Director, VMware Configuration Manager). Working experience managing scalable, highly available, mission critical virtualized VMware infrastructures. Experience should include implementing and managing multiple virtual environments. Solid understanding of and experience with virtualization technologies, such as VMware, OpenStack, AWS, etc. Understanding of cloud-based infrastructure services, such as BaaS, IaaS and DRaaS. 4+ years of experience as a technical support representative with extensive hands-on troubleshooting. Excellent communicator, high energy, positive attitude, aptitude for professional growth. Must be detail and goal-oriented with demonstrated technical knowledge and consultative skills. Ability to pursue positive outcomes for assigned tasks independently. Must be legally eligible to work in assigned region without visa sponsorship. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Benefits: Healthcare Insurance Plan Life Insurance Paid Vacation & Holidays India Pension Scheme

Overview Analyst – Budget Project Management Annalect India is seeking a BPM Analyst with strong domain knowledge to support the AR and Billing functions under Finance Operations. This might be a great fit for you if you would like to be part of a growing team. You will be closely working with our Global Agency Finance teams. Location(s): Hyderabad Experience needed: 3-5 Years Work Hours: US shift - 6.30pm to 3.30am IST About Omnicom Global Solutions: Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in Omnicom Global Solutions India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Serve as a liaison between the client’s budget management group and the client team(s) to help coordinate projects across the business Support client relationships by generating reports and troubleshooting to meet client and Budget Project expectations Act as the primary support role for all items related to client billing Provide core support for ensuring timely receipt of client payment Track and maintain clear records of billing activity Generate billing files and upload them to the client's financial system Develop and maintain regular cashflow reports to summarize the state of the account Develop and maintain agency and client forecasting files Assist in deliverables related to audit compliance Enforce operations policies and best practices across the business Monitor client teams’ billing practices to ensure they are in accordance with client obligations Qualifications Bachelors or Post Graduate Degree in accounting or finance with 3-5 years of experience. Proficient in Advanced Excel and ability to quickly learn any new ERP Flexibility to take up new assignments and not limit oneself to specific set of activities Flexible and Result Oriented with Strong Written & Oral Communication Skills Strong problem-solving skills, including the ability to effectively address any issue Experience in Microsoft Dynamics AX, MediaOcean, and Hyperion Financial Management tool is a plus

Seeking SFMC & Salesforce MDM expert skilled in device management, data integration, API/e-commerce support, and ITIL-based production troubleshooting.

Designation: Sr. Service Field Service and Project Engineer The executive / engineer is responsible for Installation, Commissioning, Service of O2 Analysers in client location. Our Clients are Govt PSU s like BHEL, NTPC, HPCL, Private MNC s like L&T, Siemens, Honeywell, GE, Doosan etc. and also in charge of Internal Quality Control Position Vacant: 2 ( Knowing Hindi and a person who enjoys travel max of 75-100 days a year is an added advantage ) Routine Deliverables • Installation, Commissioning & Service of products at the client site • To Perform all on-site activities related to installation, repair, overhaul, dismantling, assembly, management and maintenance of Instruments • To Track and document the progression of the site work including MoM. Inspection & Fault Finding & Corrective action implementation at component level • Maintaining regular technical & Techno Commercial communications with customers to ensure resolution & proper follow-up. • Utilizing the escalation process to resolve customer service delivery issues. • Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales. • Interfacing with both internal team members and external customers as part of a solution-based service process. • Conducting in-house product & quality testing • Product delivery & packing coordination work with the team members • Project Related Technical Documentation Pre / During and Post Order Non Routine Deliverables • To extract requirement , Prepared and Reviews customer requests for proposals • Assemble electronic components, subassemblies, products, or systems • Co-ordination with manufacturing team &fosters a collaborative work environment. • Project management, creating technical proposals, and building cost sheets i.e. managing Project & Client Related Documentation • Maintaining tools and test equipment and ensuring they are properly calibrated. • Work with the electronics team member on the live projects as a support • Technical training , Verification, testing and process development using engineering principles and methods. Educational Qual. Diploma / Engineering - ECE, EEE, or Instrumentation Field Experience : 1-2 Years of Field Experience. Instrumentation / Electronics / Electrical Preferred Knowledge: • Engineering , Physics, Electronic Fundamentals • Knowledge on electronic circuits. • Safety Protocols, Maintence Practices, Troubleshooting Techniques Skill : • Demonstrated initiative to visualize, organize, manage, and complete projects • Problem Solving , Analytical skills • Ability to interact with all levels of staff.( Interpersonal Skills) • Ability to know what and what NOT to communicate • Negotiating and communication skills Oral & Written • Adherence to Methodology • Assist the company in any necessary duties to achieve Company goals • Desired standard/permitted standard/achievable standard • Analysis and error detection & Fault prediction Travel Requirement : This profile involves on an average 75- 100 days travel in a year Salary: Probation and Training: Based on Experience 2 2.75 LPA Upon Confirmation: 2.5-5.5 LPA In Additional To basic Salary CTC The Project Engineer for QC and Field Gets • Increments Annually Performance Based • Incentive for Field Related Sales Activities • Field Expenses Extra Paid by Company • Field Days Extra Per Day Bata

Overview We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together Responsibilities Setup campaigns, activate, optimize, and report across various social media platforms like Meta, Instagram, Twitter, Snapchat, etc. Post and boost client content on various social channels Manage daily budget pacing Demonstrate proficiency with basic bid management and optimizations Thorough QA of all campaign executions and reporting Report and analyse on key performance indicators and identify opportunities for improvement Recognize campaign issues and escalate appropriately Monitor and optimize campaigns appropriately based on clients’ goals and data analysis. Qualifications A full time graduate degree(Mandatory) Managed social campaigns on platforms like Meta, X , Snapchat, and LinkedIn Passion for social media and internet marketing industries Ability to clearly and effectively articulate thoughts and points High levels of integrity, autonomy, and self-motivation Excellent analytical, organizational and time management skills Professional Skills & Qualifications: 2 to 3 years’ experience in social media marketing with demonstrated successes Proficiency in MS Excel, PowerPoint, and Word.

1. Coordinate & Visit with all branches for audit purpose 2. take care of marketing & new branch set up 3. call on given leads and follow up 4. organise events

Role: SAP PS Consultant Location Ahmedabad Onsite Experience 5+ with Pharma experience JD- SAP PS Implementation Experience: End-to-end. Good configuration knowledge of PS structures: WBS, Network, Milestones, Cost Planning, Budgeting, Material Requiremenyt planning, Project quotation, Time sheets, Goods issues, and other project management activities in SAP PS. Experience on complete PS module cycle from project creation to settlement. Integration knowledge with CO, FI and MM, SD, and PP. Must be proficient in handling Issues/support functions. Conducts user requirements gathering and documentation designs. Follow best practices and SAP functionality in system.

Company Name : WillWare Technologies Role: Salesforce Service Cloud L2 Support Work Model : Fulltime / Hybrid Location : Hyderabad / Gurgaon Experience : 4+ Years SKILL REQUIREMENTS Must Skills Expertise in managing and administrating in Salesforce Service Cloud, Calabrio Work Force Management, AWS Call Recording, AWS Connect Good to have experience working on Atlas Reasoning Engine , SAP, OMS, Commerce Cloud, BI, JPM Chase, AWS CTI. Ability to troubleshoot and support AI agent workflows powered by Atlas, including task orchestration and decision-making logic. Familiarity with System 2 reasoning models, reinforcement learning feedback loops, and graph-based architectures. Experience monitoring and optimizing autonomous agent performance in production environments. Proficiency in analyzing logs and telemetry data from Atlas-powered agents to identify and resolve issues. Understanding of event-driven systems and asynchronous task execution in enterprise AI platforms. Ability to collaborate with AI/ML teams to escalate and resolve complex reasoning or orchestration issues. Exposure to Agentforce or similar AI agent ecosystems is a strong plus Familiarity and working experience on ecommerce projects Working knowledge with ServiceNOW ITSM tool Knowledge of Production Support processes and procedures. Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc.

Identify new business opportunities by enrolling new partners (Brokers) Develop Business Plan Support Team Member Business Development Achieving the Targets Ensure Compliances Adjust business strategies as needed to optimize revenue growth Required Candidate profile A Person Having Strong Experience of, B2B sales, marketing, in the financial services industry. Communication Skill Problem Solving Skill Mutual Fund Sales Certifications: NISM Series V-A

Responsibilities Manage multiple tasks at once, be accountable for the status of projects and day-to-day activities, billing, and budget management; support planners and buyers in the implementation of media plans, including loading buys and trafficking Compile a vendor/media channel consideration list, learn, and observe criteria for evaluating partners, assist in building and updating flowcharts Develop spec and material deadline documents for media plans, assist the agency partners in the execution of all media, master running reports on media activity performance, and understanding of key metrics for measurement and success Qualifications A full-time graduate degree (Mandatory) 2 to 3 years of experience in campaign trafficking and management on third-party ad servers (eg, CM 360, Adform, Flashtalking, etc) Strong knowledge of the digital marketing lifecycle Familiarity with the specifications of various third-party, fourth party, and ad verification tags, including DoubleClick, AppNexus, DMPs, and IAS, among others Proficiency in Microsoft Excel, Word, and PowerPoint The ability to work effectively as part of a team and manage your time efficiently A positive attitude toward problem-solving, networking, and being resourceful eager to learn and unafraid to ask questions A self-starter mindset, diligent in note-taking, multi-tasking, and conducting research

Job Description: IDfy is Asia s leading TrustStack, trusted by the best, with global expertise and enterprise-grade tech, we re solving trust challenges, making compliance easy, fraud detection smarter, and onboarding seamless. IDfy s three platforms- OnboardIQ, OneRisk, and Privy - come together to form one seamless solution enabling trust. OnboardIQ is an onboarding platform that accelerates growth with frictionless omni-channel onboarding, while mitigating fraud and improving quality of account. OneRisk is a fraud and risk management platform to mitigate financial, legal, and reputational risks and avoid losses with proactive fraud prevention. It covers individual risk, entity risk, and asset risk. Privy is a privacy and data governance platform to ensure DPDPA compliance through trust and privacy governance suite and avoid monetary and reputational loss. Experience Range: 2 - 4 years Educational Qualifications: B.Tech/B.E Job Responsibilities: Here s what your day would look like... Defining monitoring events for IDfys services and setting up the corresponding alerts Responding to alerts, with triaging, investigating and resolving resolution of issues Learning about various IDfy applications and understanding the events emitted Creating analytical dashboards for service performance and usage monitoring Responding to incidents and customer tickets in a timely manner and occasionally running service recovery scripts Helping improve the IDfy Platform by providing insights based on investigations and analysis root cause analysis Skills Required: Application Support Services , sql , scripting , Database , rca Candidate Attributes: We are the match if you... Are a graduate with a minimum of 2-4 years of technical product support experience with following skills: Clear logical thinking and good communication skills. We believe in individuals who are high on ownership and like to operate with minimum management An ability to "understand" data and analyze logs to help investigate production issues and incidents Hands on experience of Cloud Platforms (GCP/AWS) Experience creating Dashboards &Alerts with tools like Metabase, Grafana, Prometheus Hands-on experience with writing SQL queries Hands on experience of logs monitoring tool(Kibana, Stackdriver, CloudWatch) Knowledge of Scripting language like Elixir/Python is a plus Experience in Kubernetes/ Docker is a plus. Has actively worked on documenting RCA and creating incident reports. Good understanding of APIs, with hands-on experience using tools like Postman or Insomnia. Knowledge of ticketing tool such as Fresh desk/Gitlab Job Code: KL-MV5BWD64

Responsibilities Translating data into clear, compelling, and actionable insights by leveraging advanced analytics tactics conducted by central resource Developing and executing attribution and measurement projects Ensuring timely follow through on all scheduled and ad hoc deliverables With the leaders of the functional specialty teams, keeping track of projects being run by the Functional Specialists to ensure they are done on time and to right level of quality Development of presentations to clients, including the results of attribution and modelling projects in a clear and insightful narrative, digestible by a lay person Understanding of consumer and marketplace behaviors, particularly those that most impact business and marketing goals Qualifications 3-5 years of hands-on experience in data science and analysis, demonstrating strong problem-solving capabilities and story telling capabilities Strong python skills and Data science experience are mandatory to have Market Mix Modelling is good to have Ability to create data-driven stories from large and complex datasets Excellent written and verbal communication skills, with the ability to present data insights effectively Proven ability to maintain positive client relationships, ensuring satisfaction and collaboration Strong presentation skills, utilizing MS PowerPoint or other relevant platforms Ability to work in a dynamic team environment and effectively handle multiple projects while meeting deadlines

The Admin Coordinator plays a pivotal role in ensuring the smooth and efficient operation of administrative functions within the organization This position involves coordinating office activities, supporting various departments and maintaining effective communication across teams Responsibilities Client & Onboarding Employees Providing flexible and effective administrative and operational support to the team Tracking materials production and shipping Managing uploading and tracking of documents in review/compliance systems Collecting information and forms from multiple stakeholders Arranging meetings that accommodate the complex agendas of multiple participants Booking travel and accommodation for the team members Setting up records of publication projects in a publication database Ensuring project information in publication records is accurate and up to date Generating reports from the publication database for internal and client use Keeping customized reports (slide decks, excel sheets, word documents) up-to-date based on information from the publication database Qualifications This may be the right role for you if you have Education Degree or equivalent experience in Admin, or a related field Experience Proven experience in a similar role, with a strong understanding of business operations and administration, preferably in a fast-paced, dynamic environment Skills 3-5 years of experience in business operations, with a strong focus on managing day-to-day operational tasks Convey information clearly, listen actively, and collaborate effectively to ensure smooth coordination and implementation of programs Highly organized to manage multiple tasks, timelines, and resources effectively Team player Pay close attention to detail to ensure accuracy Meeting deadlines and managing competing priorities Microsoft Office skills Excellent command of written and spoken English

Experience needed 3-5 Years Work Hours 200PM IST to 1100PM IST Skills Accounts Payable & Recevable with 3 to 5 years experience (Min Degree required) Prior Experience in Contrack Management & Audit Proficient in MS Office MS Excel is a must Extremely detail orientated Good Verbal and Written communication skills Great positive team attitude Ready to take up additional taks and challenges Prior experience in Microsoft Dynamis AX is a plus. Self-Driven and Independent to perform the daily operations and handle & resolve Issues jobSummary Process client cash applications using Microsoft Dynamics 365 Process intercompany cash applications. Complete write off/offsets that are approved and sent by the AR team. Prepare AR reclass entries for refunds. Reverse and re-apply cash apps, offsets, or write offs when needed. Prepare Accounts Receivable Aging Reports Follow up with AR Team for missing remittance details. Complete weekly submission for Subsequent Cash Received in HFM Mercury Send weekly Foreign Exchange updates to strategy teams, client accounting, accounts payable groups etc. Prepare monthly reports and update comments for unapplied payments. Update cash tracker once payments have been applied. Assist in AR escalations inquiries. Assist with audits by providing necessary back- ups. Assist with annual audit preparations. Process House Expense Invoices (OPEX) Void DDS vendor cheques Bank Charges and Bank Interest Intercompany vendor payments in Microsoft Dynamics HST AP Control Accrual Other various entries Prepare monthly account reconciliations for various Balance Sheet Accounts Accounts Payables Accounts Receivables Accrued General Expense Intercompany Reconciliations Responsible to maintain process documents (SOPs, Process Maps, etc) Works in 200PM 1100PM

Analyst Budget Project Management Annalect India is seeking a BPM Analyst with strong domain knowledge to support the AR and Billing functions under Finance Operations. This might be a great fit for you if you would like to be part of a growing team. You will be closely working with our Global Agency Finance teams. Responsibilities Serve as a liaison between the client s budget management group and the client team(s) to help coordinate projects across the business Support client relationships by generating reports and troubleshooting to meet client and Budget Project expectations Act as the primary support role for all items related to client billing Provide core support for ensuring timely receipt of client payment Track and maintain clear records of billing activity Generate billing files and upload them to the clients financial system Develop and maintain regular cashflow reports to summarize the state of the account Develop and maintain agency and client forecasting files Assist in deliverables related to audit compliance Enforce operations policies and best practices across the business Monitor client teams billing practices to ensure they are in accordance with client obligations Qualifications Bachelors or Post Graduate Degree in accounting or finance with 3-5 years of experience. Proficient in Advanced Excel and ability to quickly learn any new ERP Flexibility to take up new assignments and not limit oneself to specific set of activities Flexible and Result Oriented with Strong Written & Oral Communication Skills Strong problem-solving skills, including the ability to effectively address any issue Experience in Microsoft Dynamics AX, MediaOcean, and Hyperion Financial Management tool is a plus

WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. POSITION OVERVIEW: As a Helpdesk Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our organizations information technology infrastructure. You will be responsible for providing technical support to our internal and external stakeholders, resolving issues promptly, and maintaining a high level of customer satisfaction. Your expertise and dedication will contribute to the overall success of our IT department and the company as a whole. RESPONSIBILITIES: Helpdesk Operations: Processing of laptop replacement queue. First point of contact within Global Service Desk (GSD) support channels including (but not limited to) ITSM ticketing platforms, Slack support channels (as determined by GSD leadership), and in-office walk-up support. Respond to common technical difficulties, training and guidance requests from user base involving desktop/laptop hardware and software/applications Monitoring and actioning appropriate ITHELP Jira queues as directed by GSD Software Provisioning / Deprovisioning within scope/access constraints of role within GSD Adherence to standard escalation processes for IT tickets Adherence to standard ticket handling practices as directed by GSD (e.g., components, labels, other ITSM related fields) Slack Administration (within role access constraints) Google Workspace Administration (within role access constraints) Laptop imaging and set up for new and existing employees. Ensure Standard Operation Principles (SOPs) are followed, and all processes and procedures adhere to EOS company policy/standards. Primary ownership of cadenced (as directed by GSD) office desk workspaces for peripheral testing, replacement and general tech readiness Other IT/Helpdesk support as needed. QUALIFICATIONS: Technical certification or bachelors degree in IT-related field preferred. Ability to communicate and write proficiently in a corporate environment. 3-6+ years of proven experience in a helpdesk or technical support role. Strong understanding of Apple operating systems, software applications, and network systems. Excellent problem-solving and communication skills. A commitment to providing exceptional customer service. Ability to work independently and in a team-oriented environment. Familiarity with IT service management (ITSM) and helpdesk software is a plus. This Helpdesk Operations role is an opportunity to make a meaningful impact within our organization by delivering effective technical support, improving end-user experiences, and contributing to the overall success of our IT operations. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply and join our dynamic team. COMPENSATION AND BENEFITS Global team Health Insurance Client provides breakfast & lunch (meals, coffee, snacks, etc.) #LI-Onsite