1067 Support Services Jobs - Page 40

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Saikiran Mayekar [C] sma2h@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The position is responsible for serving as a designated subject matter expert (SME) on basic projects such as coordinating with the call center operations and quality control teams to improve efficiencies within the call center to increase the quality of customer relations and to improve overall service to all call center customers, and coordinating with the AB operations training unit to identify call center training needs and assist in the development of training materials. Position Overview: We are looking for a motivated and knowledgeable Subject Matter Expert (SME) to join our team. In this role, you will serve as a key resource for both internal teams and customers, helping to drive efficiencies and improve the quality of service in our Call Center. You will collaborate with different operational and training teams, ensuring smooth and effective service delivery while enhancing customer experiences. Key Responsibilities: Mandatory- Voice insurance experience in insurance field. Lead by Example: Act as a role model for the team by demonstrating strong work ethic, professionalism, and customer focus. Escalated Issues: Provide expert assistance in resolving escalated or supervisor-level calls, ensuring customer concerns are addressed in a timely and professional manner. Project Representation: Represent the Call Center on cross-functional projects, initiatives, or testing as needed to improve team and service performance. Training and Development: Assist in the creation, distribution, and implementation of training materials that enhance team capabilities and knowledge. Product Expertise: Demonstrate solid understanding of telecommunications, products, and related functionalities to provide accurate, high-quality support. Support for Customer Service Team: Respond to questions and provide guidance to customer service specialists, including managing help hotline inquiries. Training and Mentorship: Offer training to team members and guide them through the process of case research, issue resolution, and customer interaction. Policy Interpretation: Interpret a variety of policies, rules, and regulations, applying them to customer inquiries and service requests. Handle Complex Inquiries: Manage and respond to a high volume of complex inquiries from both internal and external customers, maintaining professionalism and customer focus. Education and Experience : Education: A 4-year bachelor s degree is preferred. Experience: Experience: 0-3 years of experience in US Insurance is preferred. Equivalent combinations of education and experience may also be considered. Supervisory Responsibilities: This role does not have supervisory duties. Voice Profile: Our ideal candidate is someone who thrives in dynamic, fast-paced environments and approaches challenges with a problem-solving mindset. You re the type of person who steps up to help others, whether by answering complex inquiries or providing support to your team. Communication is key - you can break down complex topics clearly and professionally, and you re adept at training others in a way that makes even the most difficult concepts accessible. You value collaboration, share knowledge generously, and are always striving for excellence in customer care. Primary Skills Call Center, Call Center Operations, Customer Experience Management, Customer Inquiries, Customer Service, Insurance, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Vehicle Insurance, Voice Support Shift Time Recruiter Info Shital Balaji Holambe sbaqr@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

We are seeking a detail-oriented and proactive Office Manager to oversee and manage the day-to-day administrative operations of the organization for Bangalore office. The ideal candidate will ensure efficient office operations, vendor management, facility maintenance, compliance with administrative policies, and coordination among departments. Key Responsibilities: Manage and supervise daily administrative operations, including office maintenance, supplies, and logistics. Oversee facility management and ensure a safe, clean, and efficient working environment. Coordinate with external vendors and service providers, including housekeeping, security, travel, and catering services. Monitor and manage budgets related to administrative expenses. Maintain records of administrative activities, contracts, and other essential documentation. Ensure compliance with internal policies and regulatory requirements. Support in organizing company events, meetings, and conferences. Handle travel arrangements and accommodations for employees and guests. Coordinate with HR and IT teams for new joiner support (desk setup, ID cards, etc.). Lead and mentor a small team of administrative staff, ensuring high performance and accountability. Manage employee transportation services, including cab operations and vendor coordination. Oversee facility support functions such as security, housekeeping, pantry/cafeteria services, and asset management. Ensure timely repair and maintenance of infrastructure and office equipment. Implement and monitor PPM (Preventive Planned Maintenance) schedules for critical systems such as UPS, LT panels, server room air conditioning, and other HVAC systems. Maintain operational efficiency and safety compliance across all support services. Handle vendor management, contract negotiations, and service level adherence. Respond promptly to facility-related issues and ensure minimal disruption to business operations. Requirements: Bachelor s degree in business administration or a related field; MBA preferred. 8 - 12 years of experience in administration or facilities management, with at least 2 years in a managerial role. Strong organizational and time management skills. Excellent written and verbal communication abilities. Proficient in MS Office Suite (Excel, Word, PowerPoint). Ability to multitask and prioritize effectively in a fast-paced environment. Experience in vendor management and budgeting is a plus. Preferred Attributes: Strong leadership and interpersonal skills. High level of professionalism and discretion. Problem-solving attitude with attention to detail. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Job Overview We are hiring a Technical Support Specialist with strong communication skills and a well-rounded technical foundation to support our web application users. This role involves working in rotational shifts (including nights) , and requires someone who is technically sound, well-spoken, and professionally groomed to handle global client interactions via calls, emails, chat, and ticketing platforms . As the first point of contact for technical issues, you'll ensure smooth user experiences by diagnosing problems, resolving them efficiently, and collaborating with our internal tech teams when necessary. If you are looking to build a strong foundation in IT support while working in a dynamic, fast-paced environmentthis is the opportunity for you. Key Responsibilities Deliver technical support to end-users for our web applications across multiple channels (call, email, chat, ticketing). Troubleshoot and resolve issues related to application performance, access, or functionality. Escalate unresolved cases to engineering or product teams with proper documentation. Assist users with website updates, account setups, and feature-related queries. Maintain detailed logs of issues, resolutions, and follow-ups in the support system. Manage user access and permissions securely, following internal protocols. Provide regular updates to users, ensuring a customer-first approach at every touchpoint. Required Skills Excellent spoken and written English communication skills neutral accent and strong grammar. Technically groomed with basic knowledge of IT systems (Windows, Linux/macOS) and web technologies . Analytical mindset with strong problem-solving and multitasking capabilities. Familiarity with ticketing tools . Ability to adapt to rotational shifts and work with global clients. Why Join Us? Competitive salary with performance incentives Exposure to global clients and real-time troubleshooting Career growth in a supportive, tech-driven environment On-the-job training and skill development opportunities

Responsibilities: * Manage customer queries via phone, email & chat * Provide exceptional service within CRM system * Collaborate with operations team on process improvements * Ensure timely resolution of issues

Objective of the Role: To ensure delivery of best-in-class service support for all machine makes handled by Phillips Machine Tools India Pvt. Ltd. by closely coordinating between customers, service engineers, and internal departments. This role demands proactive management of service records, scheduling, and communication to uphold the companys commitment to customer satisfaction and technical excellence. Key Responsibilities: Act as a key point of contact for service-related interactions. Ensure customer satisfaction by facilitating timely, accurate, and professional support. Build strong relationships with customers through prompt and transparent communication. Attend and assist in resolving maximum customer service calls. Provide 100% support to service managers and engineers during service operations. Register service calls and customer complaints in CRM with complete details. Create and update machine masters with all technical specifications and commissioning data. Follow up on service AMCs, part payments, preventive maintenance schedules, and RMA collections. Ensure timely receipt and documentation of installation and commissioning reports. Track and update AMC renewal status and outstanding service invoices. Generate daily service schedules in coordination with the team leader. Monitor open service calls and ensure timely closure by coordinating with HFOs and engineers. Prepare service-related documentation including training certificates and installation reports. Send pre-installation requirements and drawings to customers for all upcoming machine deliveries. Prepare and send service quotations (PM, labor, training, geometry test, re-installation, etc.). Raise service requests and tax invoices for all non-warranty visits. Regular interaction and performance review with service partners. Support internal teams with service-related updates and performance metrics. NPN calling and reporting. Support any ad-hoc service activities as assigned by the management. Key Skills & Competencies: Excellent communication (written & verbal) and interpersonal skills Strong organizational and multitasking ability Customer-first mindset with a focus on service quality Proficiency in CRM and MS Office tools Knowledge of machine specifications and service processes preferred Team-oriented with strong coordination and follow-up skills Qualifications & Experience: Graduate in Engineering /Technical / Science stream preferred Minimum 2-4 years of experience in service coordination or customer support role, preferably in manufacturing or engineering industries Experience in handling service-related documentation and CRM software Personal Attributes: Highly proactive and self-driven Strong attention to detail Problem-solving mindset with a positive attitude Commitment to company mission and customer satisfaction Interested candidates can share their resume at dchitare@phillipscorp.com Regards Divya chitare

Objective of the Role: To ensure delivery of best-in-class service support for all machine makes handled by Phillips Machine Tools India Pvt. Ltd. by closely coordinating between customers, service engineers, and internal departments. This role demands proactive management of service records, scheduling, and communication to uphold the companys commitment to customer satisfaction and technical excellence. Key Responsibilities: Act as a key point of contact for service-related interactions. Ensure customer satisfaction by facilitating timely, accurate, and professional support. Build strong relationships with customers through prompt and transparent communication. Attend and assist in resolving maximum customer service calls. Provide 100% support to service managers and engineers during service operations. Register service calls and customer complaints in CRM with complete details. Create and update machine masters with all technical specifications and commissioning data. Follow up on service AMCs, part payments, preventive maintenance schedules, and RMA collections. Ensure timely receipt and documentation of installation and commissioning reports. Track and update AMC renewal status and outstanding service invoices. Generate daily service schedules in coordination with the team leader. Monitor open service calls and ensure timely closure by coordinating with HFOs and engineers. Prepare service-related documentation including training certificates and installation reports. Send pre-installation requirements and drawings to customers for all upcoming machine deliveries. Prepare and send service quotations (PM, labor, training, geometry test, re-installation, etc.). Raise service requests and tax invoices for all non-warranty visits. Regular interaction and performance review with service partners. Support internal teams with service-related updates and performance metrics. NPN calling and reporting. Support any ad-hoc service activities as assigned by the management. Key Skills & Competencies: Excellent communication (written & verbal) and interpersonal skills Strong organizational and multitasking ability Customer-first mindset with a focus on service quality Proficiency in CRM and MS Office tools Knowledge of machine specifications and service processes preferred Team-oriented with strong coordination and follow-up skills Qualifications & Experience: Graduate in Engineering /Technical / Science stream preferred Minimum 2-4 years of experience in service coordination or customer support role, preferably in manufacturing or engineering industries Experience in handling service-related documentation and CRM software Personal Attributes: Highly proactive and self-driven Strong attention to detail Problem-solving mindset with a positive attitude Commitment to company mission and customer satisfaction Interested candidates can share their resume at dchitare@phillipscorp.com Regards Divya chitare

Role Overview We are hiring Managers, Senior Managers, and Associate Directors in SAP FICO to lead our Application Management Services (AMS) engagements. This role focuses on ensuring delivery excellence, governance, client satisfaction, and driving business growth across multiple client accounts. Key Responsibilities Lead and manage SAP FICO AMS/support and enhancement projects with robust governance frameworks. Drive delivery excellence across multiple accounts , ensuring SLA compliance and client satisfaction. Act as the primary client interface , managing escalations, expectations, and relationships. Lead large delivery teams , driving performance, mentoring, and capability building. Identify opportunities for account mining and additional business growth . Oversee change management, quality assurance, and compliance with governance standards. Collaborate with cross-functional SAP teams to deliver seamless, integrated solutions . Drive continuous improvements in FICO processes, systems, and configurations. Candidate Profile / Criteria Manager : 8 to 10 years of experience (5 to 7 years in SAP FICO including AMS/support projects). Senior Manager : 10 to 12 years of experience (8 to 10 years in SAP FICO with strong governance and client management). Associate Director : 12+ years of experience (deep AMS delivery expertise, proven account growth, and large-scale client management). Strong hands-on configuration knowledge in SAP FICO modules (GL, AP, AR, Asset Accounting, Controlling, etc.) . Proven track record in AMS governance, client management, and delivery leadership . Experience in handling large teams and multiple client engagements simultaneously . Excellent communication, leadership, and business development skills . Location: Gurgaon / Noida (Work from Office) Why Join Us? This is a leadership opportunity to shape client delivery, governance, and business growth in a global consulting environment. You will play a pivotal role in driving SAP FICO transformation, operational excellence, and long-term client success .

Role Overview We are hiring leaders in SAP Production Planning (PP) at the levels of Manager, Senior Manager, and Associate Director to spearhead our Application Management Services (AMS) engagements. This role is focused on ensuring delivery excellence, governance, client engagement, and identifying opportunities for business growth across multiple accounts. Key Responsibilities Lead and manage SAP PP AMS/support and enhancement projects , ensuring SLA adherence and high client satisfaction. Govern delivery across multiple client accounts , driving operational excellence and managing escalations. Build, mentor, and manage large delivery teams , ensuring accountability and capability development. Partner with clients to identify opportunities for account mining, process optimization, and value creation . Oversee change management, quality control, and compliance with governance frameworks . Collaborate with cross-functional SAP teams to deliver end-to-end integrated solutions . Drive continuous improvement in SAP PP processes, configuration, and best practices. Candidate Profile / Criteria Manager : 8 to 10 years of experience (min 5 to 7 years in SAP PP including AMS/support projects). Senior Manager : 10 to 12 years of experience (min 8 to 10 years in SAP PP with strong governance and client management exposure). Associate Director : 12+ years of experience (deep AMS delivery expertise, strong client engagement, and proven account growth experience). Hands-on configuration knowledge of SAP PP modules . Strong track record in AMS governance, delivery leadership, and stakeholder management . Experience managing large teams and multiple clients . Excellent communication, leadership, and business development skills . Location Gurgaon / Noida (Work from Office) Why Join Us? This is a leadership opportunity to influence client delivery, governance, and growth strategy in a global consulting setup. You will play a critical role in driving SAP PP transformation, operational excellence, and long-term client success .

Role Overview We are looking for dynamic leaders in SAP Sales & Distribution (SD) at the levels of Manager, Senior Manager, and Associate Director to drive our Application Management Services (AMS) engagements. The role will focus on delivery excellence, governance, client relationship management, and business growth across multiple accounts. Key Responsibilities Lead and manage SAP SD AMS/support and enhancement projects , ensuring SLA compliance and operational excellence. Govern delivery across multiple client accounts, handling escalations and ensuring stakeholder satisfaction. Build, mentor, and manage large delivery teams , driving accountability and performance. Partner with clients to identify opportunities for account growth, value-addition, and transformation . Oversee change management, quality control, and governance frameworks . Collaborate with cross-functional SAP teams to deliver integrated and seamless solutions . Continuously drive process improvements, best practices, and automation opportunities in SAP SD. Candidate Profile / Criteria Manager : 8 to 10 years of experience (min 6 to 8 years in SAP SD, including AMS/support projects). Senior Manager : 10 to 12 years of experience (8 to 10 years in SAP SD with proven governance/client management experience). Associate Director : 12+ years of experience (deep AMS delivery expertise, strong client engagement, and account growth track record). Hands-on configuration knowledge in SAP SD modules. Proven success in project governance, client management, and delivery leadership . Experience leading large teams and managing multiple clients simultaneously. Strong communication, stakeholder management, and business development skills. Location Gurgaon / Noida (Work from Office) Why Join Us? This is a leadership opportunity to shape client delivery and growth strategy in a high-performing consulting environment. You will play a pivotal role in driving SAP SD transformation, operational excellence, and global client success .

Overview Skills - Project Management, AR Billing, Budgeting, Forecasting, Client Finance/Billing Locations - Hyderabad and Gurgaon Shift - 6:30 PM till 3:30 AM Annalect India is seeking a BPM Analyst with strong domain knowledge to support the AR and Billing functions under Finance Operations. This might be a great fit for you if you would like to be part of a growing team. You will be closely working with our Global Agency Finance teams. About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in Omnicom Global Solutions India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Client & Agency Service: Serve as a liaison between the client’s budget management group and the client team(s) to help coordinate projects across the business Support client relationships by generating reports and troubleshooting to meet client and Budget Project expectations Act as the primary support role for all items related to client billing Provide core support for ensuring timely receipt of client payment Track and maintain clear records of billing activity Generate billing files and upload them to the client's financial system Develop and maintain regular cashflow reports to summarize the state of the account Develop and maintain agency and client forecasting files Assist in deliverables related to audit compliance Enforce operations policies and best practices across the business Monitor client teams’ billing practices to ensure they are in accordance with client obligation Qualifications You will be working closely with: Global Finance Teams and will have responsibilities with respect to Order to Cash Operations. This may be the right role for you if you have. Bachelors or Post Graduate Degree in accounting or finance with 3-5 years of experience. Proficient in Advanced Excel and ability to quickly learn any new ERP Flexibility to take up new assignments and not limit oneself to specific set of activities Flexible and Result Oriented with Strong Written & Oral Communication Skills Strong problem-solving skills, including the ability to effectively address any issue Experience in Microsoft Dynamics AX, MediaOcean, and Hyperion Financial Management tool is a plus

This role will be rotational shifts. Timings are : 13:00 -22:00 07:00 - 16:00 22:00-07:00 During holidays, weekend shifts and night shift are worked from home Summary A Product Support Engineer, will act as a liaison, resolve any emerging problems with product/ services that our customers might face, with accuracy and efficiency. The best PSEs are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. Product Support Engineers can put themselves in their customers shoes and advocate for them when necessary. Problem-solving also comes naturally to you. You are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Job Responsibilities 1. Independently understand and analyse the problem faced by customers and share detailed explanations with clients on the problem and solution provided. 2. Become a subject matter expert and remain up-to-date with all the latest developments of the product. 3. Be a team player: When dealing with ambiguity, work with the external (Customers, vendors), and internal stakeholders (Technical, Operations, and Account Management teams) and ensure SLAs are always met. 4. Provide timely and expert advice on emerging trends and issues affecting Service Delivery and Support. Develop strategies to allow Software Support to manage resultant problems. Monitor, Measure, Improve and report SLAs for Support and SaaS tickets. 5. Ability to learn quickly about product, platform, and manage the entire knowledge base. Create and maintain technical documentation for support and knowledge base. 6. Work with the various stakeholders to ensure SLAs are always met. Work closely with Service Delivery and Account Management teams to ensure client Retention and Success. 7. Responsible for team performance, analyzing trends and reporting on performance metrics to management on a regular basis. Mentor and Motivate team members to provide outstanding support. Identify training needs for the team. 8. Maintain high quality standards and bring Innovation & process improvement to further growth of the team and self. Ensure there are robust procedures and processes within the software support function. 9. Implementing shift process and ownership mindset. Manage the Shift Rotation and Team Availability for 24 X 7 Support Desired candidate will have: Exceptional written and oral English skills Willingness to learn and multi-tasking skills. Be Self driven & High sense of ownership Confident at troubleshooting Strong problem-solving and a desire to seek the root cause of an issue Excellent client-facing & listening skills. Previous experience of working/dealing with customers. Experience working on tools such as JIRA, Excel.

Openings for Tractor manufacturing Co, Overall sales & marketing strategy, market share enhancement and control of sales activities to meet business target for Tractor business. Reporting- Head Sales

HANDLING DOMESTIC AND INTERNATIONAL CLIENTS OF FASHION BRAND SALARY-OPEN AND HIGH INCENTIVE JOB LOCATION-BANGALORE/CHENNAI/HYDERABAD/KOCHI KRITIKA@ADVISERJOB.COM/WHATSAPP ON 9873213664

Roles and Responsibilities Fresher Cloud Computing Engineer & AWS Developer As a fresher Cloud Computing Engineer and AWS Developer, you will begin your journey by supporting cloud-based infrastructure, development, and deployment activities under the guidance of senior engineers and architects. Your primary role will involve assisting in designing, developing, and maintaining cloud solutions using Amazon Web Services (AWS), ensuring they are secure, scalable, and cost-effective. Key Responsibilities: Cloud Infrastructure Support: Assist in configuring and managing AWS cloud services such as EC2, S3, RDS, Lambda, and IAM. Monitor system health and performance using tools like CloudWatch and CloudTrail. Development and Deployment: Participate in the development of cloud-native applications using services like AWS Lambda, API Gateway, and DynamoDB. Support automation tasks using scripts or AWS tools like CloudFormation or Terraform. Learning and Documentation: Continuously learn AWS best practices, tools, and updates. Document processes, configurations, and deployments to maintain a knowledge base for the team. Security and Compliance: Help implement basic cloud security practices, including access control using IAM roles and policies, encryption, and secure storage. Collaboration: Work closely with DevOps, software development, and QA teams to ensure smooth integration and delivery of cloud-based applications. Troubleshooting and Support: Assist in identifying and resolving basic issues related to cloud services, deployments, and networking. As a fresher, your focus will be on building a strong foundational understanding of cloud services, developing technical skills, and contributing to small-scale tasks that support larger cloud projects. With time and experience, you’ll grow into more advanced roles and take on greater responsibility in cloud architecture and DevOps engineering.

Service Coordinator in the construction equipment industry—managing service schedules, coordinating technicians, ensuring timely repairs, maintaining records, and delivering excellent customer support for optimal equipment performance.

Experience: Fresher Location: Noida Shift: Rotational Shift Work Type: Contract to Hire

Role Overview: The Service Coordinator is responsible for managing customer service requests, coordinating with the service team, and ensuring timely and effective resolution of issues while maintaining accurate records and reports. Key Responsibilities: Receive and log service requests from customers via phone, email, or CRM. Schedule and assign service calls to technicians based on priority and location. Coordinate between customers, service engineers, and management for smooth operations. Track service job progress and ensure timely completion. Maintain service records, job sheets, and customer feedback reports. Follow up with customers post-service to ensure satisfaction. Prepare service performance reports (daily/weekly/monthly) for management. Monitor service team attendance, job allocation, and travel plans. Arrange spare parts or tools required for service jobs. Escalate unresolved or critical issues to the service manager. Support warranty claims, AMC (Annual Maintenance Contract) management, and service agreements. Handle billing, payment follow-up, and service-related documentation. Skills Required: Strong coordination and communication skills. Proficiency in CRM/service management software. Basic technical understanding of products/services. Ability to multitask and manage priorities under pressure.

Azure AVD, Fslogix, ARM template, Azure automation or Nerdio manager for autoscaling and MFAexperienced and hands-on Cloud VDI Engineer to design, deploy, and support virtual desktop infrastructure (VDI) solutions across AzureVirtual Desktop

Role & responsibilities Be the success champion: You efficiently resolve all inbound and outbound support requests following established guidelines. Whether providing support via email, voice chat, or telephone, you'll consistently go above and beyond to ensure our customers receive the timely, high-quality assistance they deserve. But that's not all! Be the Team Player: As a valued team member, you also work closely with management to identify opportunities to improve overall customer satisfaction. By collaborating with your colleagues and leveraging your exceptional communication skills, you'll help us create a more seamless and positive customer experience. this job is fully remote, we do not operate any Office in India. Preferred candidate profile Experience Some initial experience in customer support or another service-oriented role Hard Skills Advanced knowledge of the German and English languages (B2-C1) Comfortable using digital tools and CRM systems A structured and independent approach to work Soft Skills You bring calm confidence, kindness, and a clear focus on solutions especially when things get dynamic You're a great listener and understand what people really need You take initiative whenever you see room for improvement

Respond to customer queries via email, chat, or ticketing systems. Document all interactions, transactions, and follow-ups accurately. Ensure timely resolution and high customer satisfaction. Escalate complex issues to relevant departments.

Objective The purpose of this role is to lead and ensure that the period's sales goals are met and use technical abilities to take action to boost market share or sales goals. The incumbent is responsible for monitor dealers, ensure timely transactions, and manage client accounts. The organization's long-term and short-term goals by taking measures to encourage DCBL's growth and ensure ongoing growth. Key Responsibilities 1. Ensure achievement of sales targets for the period and take measures to increase the market share/sales targets using technical skills. Calculate client quotations and administer client accounts to ensure there are no gaps in transactions. 2. Customer Coordinate with Technical Support Team for site visits and leverage their expertise to maximize trade/non-trade sales as per requirements. 3. Maintain cordial relations with Real Estate, dealers, construction companies, end customers to get repeat orders thereby maximizing sales and focus on long-term retention of the same. 4. Search for new clients who might benefit from company products or services and maximize client potential in designated regions. Develop long-term relationships with clients, through managing and interpreting their requirements. 5. Persuade clients that a product or service best satisfies their needs in terms of quality, price and deliver. Operations Monitor the fluctuations in sales targets and take preventive/corrective measures to avoid the same. 6. Assist colleagues with bids and tenders for new clients from a technical perspective Liaise regularly with other members of the sales team and colleagues from a range of departments. 7. Provide pre-sales technical assistance and product education Work on after-sales support services and provide technical back up as required. Make technical presentations and demonstrate how a product meets client needs. 8. Help in the design of custom-made products Take initiatives to inculcate innovation in selling techniques by adopting new technologies and techniques like cross-selling, opting for sales recording, invoice generation applications/portable machines, social media, etc. 9. Ensure initiation and sensitization of the employees towards digitization and automation of the processes. 10. Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization. 11. Self/ Team Development Seek requisite developmental support/ inputs from the leadership and strive for self-development, both functional and behavioural Undergo training as required for team’s development Update self-knowledge base to cater the organization need. Knowledge, Skills and Experience Educational Qualification MBA/PGDM in Sales/Marketing Specific Certification (If required) Experience required for the role Competency required Technical support, troubleshooting, and maintaining products and systems. Problem-solving and Communication skills Time Management and Prioritization Application Management & Digitalization Technical-expertise and Quality focus Adaptability and Learning Agility Self-development and Leadership skills Orient employees to digitization and automation processes. Adopting technology and techniques Learning and updating Customer service orientation

Service Electronic Engineer to handle installation, troubleshooting, repair, and preventive maintenance of electronic equipment. should possess hands-on expertise in diagnosing electronic faults, servicing hardware components, and ensuring compliance Required Candidate profile Experience: Minimum 1-3 years in electronic servicing, field support, or industrial equipment repair. Communication Skills: Ability to explain technical solutions to customers in a clear manner. Perks and benefits Incentives, reimbursements, paid leaves, etc

Overview Annalect India is an Associate - Budget Project Management seeking with strong domain knowledge to support the AR and Billing functions under Finance Operations. This might be a great fit for you if you would like to be part of a growing team. You will be closely working with our Global Agency Finance teams. Shift Timing: 06:30 PM - 03:30 AM (Night shift) Mode: Hybrid (3 days from office in a week) Location: Hyderabad / Gurugram Exp: 1-3 years About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. Responsibilities Client & Agency Service: Serve as a liaison between the client’s budget management group and the client team(s) to help coordinate projects across the business Support client relationships by generating reports and troubleshooting to meet client and Budget Project expectations Act as the primary support role for all items related to client billing Provide core support for ensuring timely receipt of client payment Track and maintain clear records of billing activity Generate billing files and upload them to the client's financial system Develop and maintain regular cashflow reports to summarize the state of the account Develop and maintain agency and client forecasting files Assist in deliverables related to audit compliance Enforce operations policies and best practices across the business Monitor client teams’ billing practices to ensure they are in accordance with client obligations Qualifications This may be the right role for you if you have. Bachelors or Post Graduate Degree in accounting or finance with 0-2 years of experience. Proficient in Advanced Excel and ability to quickly learn any new ERP Flexibility to take up new assignments and not limit oneself to specific set of activities Flexible and Result Oriented with Strong Written & Oral Communication Skills Strong problem-solving skills, including ability to effectively address any issue Experience in Microsoft Dynamics AX, MediaOcean, and Hyperion Financial Management tool is a plus

Answer inbound and outbound service calls professionally and courteously. Log service requests, complaints, or inquiries into the system with detailed notes. Schedule and coordinate service appointments and follow-ups. Perks and benefits 2nd & 4th Saturday off Bus facility from Vasai stn