372 Support Services Jobs - Page 4

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Reconciliation Associate III requirements are to create and maintain accounting entries to the ADS ledger and mainframe financial accounts for the commission transactions associated with the ADS product offering. They will also perform clearing and collection activities on any aging balances associated with these accounts. Key Responsibilities Work closely with managers in order to provide feedback on any problem accounts Support the ADS commitment to communication Understand general flow of business within the ADS product offerings Access data and information from multiple administrative systems General understanding of basic reports from multiple administrative systems Develop an in-depth knowledge of all products offered by Allstate Dealer Services Effectively communicate with internal and external business partners Perform and maintain timely financial transactions for . Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

• Collecting and generating leads from sources such as telephone directories, magazines, reply cards, lists given by organizations etc., • Contact the customers in order to solicit sales • Obtaining customer feedback. • Cold calling.

Job Title: Support Services Incharge Company Name: Manipal Hospitals Location: Yelahanka Job Description: The Support Services Incharge will be responsible for overseeing and managing the support services operations within the hospital. This role involves ensuring the seamless functioning of various non-clinical areas, including housekeeping, security, maintenance, and facilities management. The Incharge will work closely with different departments to ensure high standards of service delivery and compliance with hospital policies and regulatory requirements. Key Responsibilities: - Supervise and coordinate support services activities to ensure efficient operations and delivery of services. - Manage and lead the housekeeping, security, and maintenance teams to maintain a safe and clean environment for patients and staff. - Develop and implement standard operating procedures for support services to enhance efficiency and service quality. - Collaborate with clinical departments to understand their support needs and provide timely assistance. - Monitor performance metrics and prepare reports on support services operations, identifying areas for improvement. - Ensure compliance with health and safety regulations and hospital standards. - Manage budgets and resource allocation for support services departments. - Handle vendor management and oversee contracts for outsourced services. - Facilitate training and development for support services staff to enhance their skills and performance. Skills Required: - Strong leadership and management skills. - Excellent communication and interpersonal abilities. - Problem-solving and decision-making skills. - Ability to handle multiple tasks and prioritize effectively. - Knowledge of healthcare facility management and regulatory requirements. Tools Required: - Facility management software. - Reporting and analytics tools. - Microsoft Office Suite (Word, Excel, PowerPoint). - Communication tools (email, messaging platforms). Roles and Responsibilities About the Role: As a Support Services Incharge at Manipal Hospitals, you will oversee the daily operations of support services within the Yelahanka facility. Your role will involve ensuring high standards of service delivery, coordinating with various departments, and implementing best practices to enhance efficiency. About the Team: You will be part of a dynamic and dedicated team committed to providing exceptional support to both clinical and non-clinical staff. Collaboration and communication are key components of this team environment, fostering a culture of excellence and continuous improvement. You are Responsible for: Managing and coordinating various support services, including housekeeping, security, and patient transport. Ensuring compliance with hospital policies and procedures while addressing any operational challenges that arise. Training and supervising support staff to maintain high standards of service quality. To succeed in this role – you should have the following: Proven experience in managing support services within a healthcare setting or similar environment. Strong leadership and communication skills to effectively coordinate and motivate your team. A thorough understanding of regulatory standards and the ability to ensure compliance across all support service areas.

The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the student. Required Candidate profile An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills Fluency in comm. of English and Regional language Must have bachelor’s degree

Position Overview: The Service Support Associate is responsible for ensuring effective handling of customer service requests, troubleshooting issues online, and coordinating with service engineers to provide timely resolutions. This role requires strong problem-solving skills, customer-centric communication, and the ability to efficiently manage data and resources. Key Responsibilities: 1. Customer Interaction and Troubleshooting: Act as the first point of contact for customers experiencing issues with HVAC systems. Understand and analyze customer problems, providing immediate troubleshooting assistance online when possible. Maintain a patient and professional approach while addressing customer concerns and queries. 2. Service Coordination: Assign service requests to appropriate service engineers based on the nature of the issue and their expertise. Monitor and track the progress of assigned service tasks to ensure timely resolution. Coordinate with the team to optimize resource allocation and daily work schedules. 3. Data Management: Accurately update and maintain customer and service-related data in the system. Track and report on service metrics, including response times, issue resolutions, and customer satisfaction. 4. Material and Resource Monitoring: Keep track of material usage for service tasks and ensure adequate stock availability. Plan and adjust daily work schedules based on team availability and workload. Coordinate with the inventory team to request and replenish necessary materials. 5. Communication and Reporting: Provide regular updates to customers on the status of their service requests. Prepare and share detailed reports with the Service Manager regarding service performance and challenges. Collaborate with other departments to address recurring issues and improve service efficiency. Qualifications and Skills: Educational Qualifications: Bachelors degree in any field (preferably in Engineering, Business Administration, or Customer Service). Experience: 2-6 years of experience in service support or a similar role. Experience in the HVAC industry is preferred but not mandatory. Skills: Strong problem-solving and analytical abilities. Excellent verbal and written communication skills. High level of patience and customer empathy. Proficiency in MS Office (Excel, Word) and service management software. Good organizational and time management skills. Behavioral Attributes: Customer-focused and empathetic. Detail-oriented and proactive. Calm and composed under pressure. Team player with strong collaboration skills. Additional Requirements: Familiarity with HVAC systems and components (preferred). Willingness to work flexible hours as needed. Commitment to maintaining high levels of customer satisfaction. Why Join BNE? Opportunity to work with a leading HVAC contracting and distribution company. Competitive salary and benefits package. Professional growth and development opportunities. Collaborative and supportive work environment.

1. Manage and qualify incoming leads through different platforms. 2. Understand customer requirements and preferences for UPVC doors and windows. 3. Provide product information, features, and benefits to customers. 4. Collaborate with sales team. Required Candidate profile 1. Good communication and interpersonal skills. 2. Strong product knowledge (UPVC doors and windows) or ability to learn. 3. Proficiency in CRM software and MS Office. 4. Customer-focused.

Dear, looking for Service Coordinator professionals. Experience :- 0-2Years location :Pirangut Industry :HVAC Share updated cv to hr.bhrs10@gmail.com Regards, Ankita Bhagat HR Services 7249063510

Role - Team Lead Should have a team lead designation on papers Exp - Min 4 yrs Skills - Gaming Support | Technical Support | Servicenow Loc - Hyderabad 9116324602 | teena.ghrs@gmail.com 5 Days working 2 days fixed off | WFO | Night shifts

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Platform Engineer is a full stack engineer who builds and operates the cloud application development and hosting platforms for Allstate. This role will have the primary accountability of owning, developing, implementing and operating GenAI Cloud platforms. This role will also encompass developing, building, administering, and deploying self-service tools that enable Allstate developers to build, deploy and operate artificial intelligence applications to solve our most complex business challenges. As a Platform Engineer, they will be part of an engineering team primarily working in a paired programming team, collaborating with different team members. They will split time evenly in executing operational tasks to maintain the platform and servicing customer requests; and engineering new solutions to automate the build and operational tasks. They will serve as pair anchors being advocates of paired programming, test driven development, infrastructure engineering, and continuous delivery on the team. Key Responsibilities Serves as an anchor for . Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Customer Care Analyst III answers incoming calls as the initial contact point for Allstate Dealer Services for Dealerships, Lenders and Consumers. The role provides the first level of support/information and escalates calls to other departments when more specific assistance is required. Key Responsibilities Assist dealers with updates or changes to Allstate Dealer Services product contracts Provide information on payments to dealers, lenders and consumers using multiple admin systems Perform any other task assigned by management Provide Cancellation quotes for Allstate Dealer Services products to dealers, lenders and consumers using Access-based, Web-based and Mainframe admin systems May be responsible for . Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

About Us Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of Indian families. Our services range from physical and mental wellness to OPD benefits, empowering both individuals and corporations to prioritize well-being. Our Core Offerings - Employee Assistance Program (EAP): Mental health support services for a balanced work-life experience. - Personalized Health Plans: Tailored wellness programs with fitness, meditation, and nutritional guidance. - Health Check-ups Screenings: Preventive check-ups and vaccinations for proactive health management. - Comprehensive Wellness Programs: Designed to boost morale, productivity, and holistic employee health. - Preventive OPD Care: Seamless primary care and OPD services, reducing out-of-pocket expenses through cashless OPD benefits. Founding Team The founding team Chetan Anand, Anurag Prasad, Vaibhav Singh, and Shashvat Tripathi established Visit Health to bridge the healthcare gap in India. Driven by their experiences with limited healthcare access in Pilani, they have built Visit Health into a platform that advocates quality, accessible healthcare for everyone. What Sets Us Apart - Comprehensive Flexible OPD Benefits: Visit offers unlimited access packages for employees and dependents, covering mental health, nutrition, diagnostics, and doctor consultations. - Integrated Platform: Combining primary and secondary care, our platform connects corporates, insurers, and retailers, making healthcare seamless and holistic. - Engagement Gamification: AI-driven insights, step challenges, and rewards (FitCoins) drive high engagement and builds lasting healthy habits. - 24/7 Accessibility: Accessible health support anytime, designed to address India s diverse healthcare needs. Key Milestones Achievements - Expanding Primary Care Access: Serving over 5 million users with 1.5 million annual health checkups, 500,000 doctor consultations, and 200,000 pharmacy orders. - Strategic Partnerships: Collaborations with leading insurers and doctors, reaching 2,500 major Indian corporations and MSMEs. - Technological Innovation: Introduced India s first cashless OPD insurance program in partnership with Apollo Munich, with a network of over 35,000 doctors. - Awards Recognition: Honored in Forbes 30 Under 30 Asia (2020) and BITSAA Global 30 Under 30 (2022). - Funding Success: Secured over $40 million in investments to drive growth and service expansion. Future Vision Visit Health aims to further strengthen India s primary care infrastructure, expand its corporate and insurer partnerships, and introduce advanced health tech solutions. With a focus on universal health coverage, we re committed to making healthcare accessible for all employees and their families, supporting them in leading healthier lives. Visit Health Empowering workplaces with accessible, affordable, and impactful healthcare. Role Summary: We are looking for an experienced HR Operations Executive to join our HR team and manage a variety of operational functions. The ideal candidate will have hands-on experience in HR documentation, tracking systems, employee support, and administrative coordination. This role demands a high level of precision, accountability, and confidentiality. Key Responsibilities Manage end-to-end HR operations, including the preparation of HR letters, employment contracts, and policy documentation. Maintain comprehensive HR trackers for employee data, onboarding, offboarding, attendance, and leave records. Utilize advanced Excel skills (Pivot tables, VLOOKUP, Macros, etc.) for HR reporting and data analytics. Handle administrative responsibilities such as laptop inventory management, ID cards, and employee asset tracking. Address and resolve employee grievances in a timely and professional manner, escalating complex issues when necessary. Support internal HR audits and ensure compliance with organizational policies and labor regulations. Collaborate with internal departments to ensure seamless HR service delivery. Required Skills Qualifications Minimum 2 years of relevant experience in HR operations or a generalist role. Strong command of MS Excel - must be comfortable with advanced functions. Familiarity with HRMS platforms and documentation best practices. Excellent verbal and written communication skills. Strong organizational skills and ability to prioritize tasks. High level of integrity, discretion, and professionalism. Bachelor s degree in Human Resources, Business Administration, or related field. Preferred Attributes Experience in inventory or asset management in a corporate environment. A proactive, solution-oriented approach to resolving employee concerns. Team player with the ability to work independently when required. Note: Only male candidates with relevant experience will be considered for this role.

Use Your Power for Purpose Pfizer s mission is to bring breakthroughs that change patients lives. You will be at the forefront of driving the industry forward, making a significant positive impact. Through your efforts, you will uncover that incredible achievements are within reach. Join us in this journey of innovation and transformation, where every contribution helps to advance healthcare and improve lives worldwide. Together, we can make the impossible possible. ROLE SUMMARY The role will support the technical function of Global Workplace Experience at the IITMRP Chennai including planning, scheduling, BMS operation, and support in RD operations. The role will need to work in close partnership with other GWE teams across EMEA APAC. ROLE RESPONSIBILITIES This role supports the technical function of GWE in terms of: Maintaining and monitoring the Building Management System Management of the assets utilizing the enterprise Computerised Maintenance Management System including creating asset lists, creating PM scheduling, creating work orders and closing Maintaining the Visual Board and monitoring its activities to ensure data and graphs are current. Support during audit events, including description of EHS Quality management systems to auditors. Generating metrics to inform and improve compliance, effectiveness of business systems and to drive continuous improvement. This role also supports sustainability plans identifying the possible energy conservation and closely work with technical teams to make changes in the system. The role will support temperature monitoring across GxP and non-GxP labs and check for deviations and correct conditions as required. QUALIFICATIONS Bachelor of Computer Science / Master of Computer Science Should have Previous work experience in BMS system Should have experience and Knowledge in HVAC System Should have experience in Enterprise management system related to engineering Work Location Assignment: Hybrid Support Services #LI-PFE

Join our Team About this opportunity: We are excited to offer a fulfilling AP and TandE Support Service role at Ericsson. This position allows you to assist in a defined F and A area, such as PTP and TandE. Join our team as a first line contact center, fielding tickets in our supported business areas, addressing how-to queries, and escalating system correction requests to the appropriate Functional Units. Support business compliance initiatives, adhering to SOX processes, key controls, and the upstanding principles embodied in our Code of Business Ethics (CoBE). What you will do: Serve as a Support Service agent, competently receiving and handling inquiries from various sources (Phone, Ericsson.com, Ticketing Tool, Chat); resolve how-to queries and dispatch Operation requests that require transactional updates and actions. Assure professional guidance around supported processes, business areas, and tools. Ensure quality control and compliance with Companys policies, including SOX and ISO270001. Ethically handle and manage confidential and private information. Strive toward continuous improvement in all aspects of the role to support overall business objectives. The skills you bring: Document Processing. Document Production. Electronic Document Management. Email Software. Excel Services. Microsoft Word. Microsoft Office. Microsoft Teams. Mandarin Expert Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Bangalore Req ID: 768624

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, applies knowledge of the company's business systems, business processes and controls, including policies and procedures, relative to the location and department assigned. Demonstrates understanding of organizational structure and core businesses of the company and industry. Performs activities involving complex accounting reports and accounting analyses with related spreadsheets and applications input. Prepares and posts journal vouchers for complex accounting transactions. Reviews and monitors financial transactions for accuracy and timeliness. Researches and resolves complex accounting issues and transactions including related internal controls. Prepares, analyzes, and distributes financial results including variance explanations. Participates in multi-functional teams and develops project management skills. Demonstrates knowledge in moderately complex aspects of general accounting, internal controls, company policy, financial analysis and reporting, forecasting, and financial applications, as well as intermediate levels of proficiency with industry and company acumen. Minimum of three (3) years of experience in accounting related roles required. Requires completion of an undergraduate degree in accounting, business, or related field. Knowledge of US GAAP or country-specific accounting principles required.

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, applies knowledge of the company's business systems, business processes and controls, including policies and procedures, relative to the location and department assigned. Demonstrates understanding of organizational structure and core businesses of the company and industry. Performs activities involving complex accounting reports and accounting analyses with related spreadsheets and applications input. Prepares and posts journal vouchers for complex accounting transactions. Reviews and monitors financial transactions for accuracy and timeliness. Researches and resolves complex accounting issues and transactions including related internal controls. Prepares, analyzes, and distributes financial results including variance explanations. Participates in multi-functional teams and develops project management skills. Demonstrates knowledge in moderately complex aspects of general accounting, internal controls, company policy, financial analysis and reporting, forecasting, and financial applications, as well as intermediate levels of proficiency with industry and company acumen. Minimum of three (3) years of experience in accounting related roles required. Requires completion of an undergraduate degree in accounting, business, or related field. Knowledge of US GAAP or country-specific accounting principles required.

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Individual Insurance Technology (Ins Tech) is an organization providing information technology solutions, responsible for software applications that enable the entire life cycle of individual insurance policies at Canada Life. In Ins Tech, the Customer is at the centre of what we do. Our Ins Tech professionals contribute to the companies business goals through the effective delivery of technology solutions. These services include providing business systems analysis, software development, quality assurance and operational support services for our Insurance Solutions and Operations & Client Services business units. Essential Functions: Bridge business requirements with systems design through all phases of opportunity ideation or problem resolution and systems enhancement. Work closely with business and leadership to understand business needs, requirements, and strategic opportunities. Working in a team environment, you will be responsible for: Representing the business requirements, Defining and designing the business functionality of the system, Ensuring that the system meets the defined business requirements. Participating and facilitating meetings, walkthroughs, workshops, and reviews of deliverables Understanding and defining a strategic vision for key systems based on line of business, their needs, known risks and dependencies in partnership with portfolio solutions architects. Applying knowledge to help implement solutions to resolve complex problems or capitalize on new ideas Helping to uncover and maximize the business / customer / user value of planned initiatives through facilitation, analysis and modeling techniques. Provide support to Developers and Quality Assurance Analysts during design and build phases. Direct own work through goal setting, time management and planning to meet project deadlines Ensure accuracy and completeness of work to maximize quality, build credibility, and avoid re-work Build effective relationships with colleagues and stakeholders quickly and confidently, to positively influence outcomes Identify and participate in implementing improvement opportunities Identify risks and escalate issues in timely manner Qualifications: Ideal candidate has 2+ years working with insurance policy administration systems; experience with Ingenium is preferred Minimum experience as a Business Systems Analyst in a Technology delivery environment as specified below: Lead Business Systems Analyst - 8+ years Accreditation in Business Analysis or equivalent credentials/experience. Degree in related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc.) or equivalent combination of training and experience. Strong knowledge of insurance products and business processes Experience in a project environment preferred, with understanding of testing principles and methodologies and commitment to achieving project goals Effective at analyzing how product changes affect testing requirements Strong interpersonal and communication skills Must be self-motivated, organized and able to multi-task in an environment of changing processes and priorities Excellent oral, written and interpersonal communications skills, with the ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally and to translate business requirements into technical instructions for software developer audiences.

. Total Management Support Services (TMSS) is a premier consulting firm, based at Vadodara with central theme of work profile around Sustainability of business & industry. In other words, providing services for extending longevity & life cycle of business. The focus areas include: i. Organization Diagnosis ii. Implementation Support iii. Professional Management (our Strength : Turnaround Management) iv. Mind Set change seminars i. Organization Diagnosis ii. Implementation Support iii. Professional Management (our Strength : Turnaround Management) iv. Mind Set change seminars "Pink Bungalow",

As a senior test engineer for Switch-online testing you will need to take care of testing activities related to switch and simulators. Candidate should have good experience in Scheme certifications. Essential Skills Required for the job role Looking for a candidate with 5+ years having experience as in Switch. Candidate should have good knowledge in Acquiring and Issuing concepts of credit cards. Candidate should have strong knowledge in Authorizations, ISO messages and its data elements. Candidate should be good in transaction processing, Merchant settlements. Scheme and Interchange fees. Candidate should have basic understanding of Merchant on boarding, ATM and POS device testing. Candidate should have worked in Online and Offline scheme certification testing with Visa and MasterCard. Should have basic knowledge of CMS (Host systems). How transactions are processed in CMS. Should have knowledge about Simulator configuration, setup and connection with Host system. Should have good communication skills and coordination with client. Must have experience in Smart Vista. Roles & Responsibilities Candidate will have to be involved in online and offline scheme certification. Execute test cases provided from scheme and submit logs for certification. Coordinate with schemes and CMS vendors in case of any defects and perform retest related to same Write and execute test cases related to Acquiring, Issuing, transaction processing, ATM and POS devices testing. Prepare and publish daily status reports for the execution. Should have good understanding of defect life cycle. Should participate in daily status calls and highlight project risk and issues if any.

What do we want to accomplish and why do we need you? Verinite Technologies is an IT consulting and service company working with banks on Consulting, Testing and Support services around Cards, Payments and Lending initiatives with our domain and technology level expertise. Verinite have successfully delivered more than 500+ of projects since inception. Verinite is a delivery & people centric organisation with cultural values of Innovation, Execution Excellence and Empathy. With our Niche knowledge and Domain expertise Verinite will create its own space in Global Banking Technology & Fintechs. Strong knowledge in Web API, .NET Core, SQL Server 2019 and Windows commands . Good to have Experience in creating Standard operating procedures (SoPs) Experience in Kotlin and/or Angular Good to have knowledge on any monitoring tools (like Splunk, Dynatrace, Synapse, etc) Ok, You are Interested !! need to know more about Verinite Great team: Young, Talented and Diverse teams. We are People Centric Organisation with agility and expert domain expertise. Great culture: The freedom to think and innovate is something that defines the culture of Verinite. Every person is approachable. Huge market: With our unique Domain Expertise we see ourself partnering with our clients in large Technology Initiatives and Integrations in Banking and Finance. Great customers: Some of the most notable banks India IDFC, DBS, HDFC, RBL, Kotak Mahindra Bank, Axis Bank and much more International Banks. Impact: A fun and exciting culture that empowers its people to make a huge impact. Working hard for things that we don t care about is stress, but working hard for something we love is called passion! At Verinite we passionately solve problems in order to be able to move faster and each Verinitian imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness. Fill the below details, Our team will get in touch with you!

Strong knowledge of mobile app development using Kotlin Good to have Experience in creating Standard operating procedures (SoPs) Good to have: Web API, .NET Core, SQL Server 2019 and Windows commands. Good to have knowledge on any monitoring tools (like Splunk, Dynatrace, Synapse, etc)

Life at verinite is very pleasant and helps you to define yourself in challenging as well as a robust environment. Experience 5 to 7 years Location Pune What do we want to accomplish and why do we need you? Verinite Technologies is an IT consulting and service company working with banks on Consulting, Testing and Support services around Cards, Payments and Lending initiatives with our domain and technology level expertise. Verinite have successfully delivered more than 500+ of projects since inception. Verinite is a delivery & people centric organisation with cultural values of Innovation, Execution Excellence and Empathy. With our Niche knowledge and Domain expertise Verinite will create its own space in Global Banking Technology & Fintechs. Essential Skills for the Job Role Scope and required tests and design the required test strategy in line with the scope and organization standards Create the software test plan, get it reviewed and approved/signed off by the relevant stake holders Create the test schedule (task , dependencies and assigned team members) Track the new / updated requirements in the project and modify testing artifacts accordingly Review defect reports and assign valid defects to the developer / development manager Ensure the resolved defects are re-tested Consolidate and report test result to the concerned stakeholders Gather the decide test metrics Knowledge & Skills Excellent understanding of Cards and payments technologies Know-how of processing mapping , requirement gathering , gap analysis, documentation Excellent Knowledge and hands on testing experience on TSYS Prime and Online platform Good understanding of following aspects of TSYS Prime and Online PRIME Issuer PRIME Acquirer PRIME Payment Gateway & MPI PRIME Access Control Server(ACS) PRIME SDK PRIME FraudGuard PRIME Dispute Manager PRIME 5 thick client application ONLINE 4 Authorizations NCrypt Key management End to end exposure on testing related activities Experience with mainstream defect tracking tolls Experience in stackholder management with excellent oral and written communication skill Ok, You are Interested !! need to know more about Verinite Great team: Young, Talented and Diverse teams. We are People Centric Organisation with agility and expert domain expertise. Great culture: The freedom to think and innovate is something that defines the culture of Verinite. Every person is approachable. Huge market: With our unique Domain Expertise we see ourself partnering with our clients in large Technology Initiatives and Integrations in Banking and Finance. Great customers: Some of the most notable banks India IDFC, DBS, HDFC, RBL, Kotak Mahindra Bank, Axis Bank and much more International Banks. Impact: A fun and exciting culture that empowers its people to make a huge impact. Working hard for things that we don t care about is stress, but working hard for something we love is called passion! At Verinite we passionately solve problems in order to be able to move faster and each Verinitian imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

What do we want to accomplish and why do we need you? Verinite Technologies is an IT consulting and service company working with banks on Consulting, Testing and Support services around Cards, Payments and Lending initiatives with our domain and technology level expertise. Verinite have successfully delivered more than 500+ of projects since inception. Verinite is a delivery & people centric organisation with cultural values of Innovation, Execution Excellence and Empathy. With our Niche knowledge and Domain expertise Verinite will create its own space in Global Banking Technology & Fintechs. Strong knowledge in Java 8, Unix/Linux Commands, Oracle 12c and SQL++/TOAD . Experience in Application Production Support for the mobile and/or web applications. Experience in ITIL paradigm and ticketing process (incident, problem and change). Experience in solutioning the escalated issues by navigate thru the source code, identify and apply fix. Experience in determining the alerts needed to monitor for the specific as per need from business with the detailed configuration to be used Experience in creating Standard operating procedures (SoPs) Good to have knowledge on any monitoring tools (like Splunk, Dynatrace, Synapse, etc) Ok, You are Interested !! need to know more about Verinite Great team: Young, Talented and Diverse teams. We are People Centric Organisation with agility and expert domain expertise. Great culture: The freedom to think and innovate is something that defines the culture of Verinite. Every person is approachable. Huge market: With our unique Domain Expertise we see ourself partnering with our clients in large Technology Initiatives and Integrations in Banking and Finance. Great customers: Some of the most notable banks India IDFC, DBS, HDFC, RBL, Kotak Mahindra Bank, Axis Bank and much more International Banks. Impact: A fun and exciting culture that empowers its people to make a huge impact. Working hard for things that we don t care about is stress, but working hard for something we love is called passion! At Verinite we passionately solve problems in order to be able to move faster and each Verinitian imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness. Fill the below details, Our team will get in touch with you!

Life at verinite is very pleasant and helps you to define yourself in challenging as well as a robust environment. Experience 2 to 4 years Location Pune / Mumbai What do we want to accomplish and why do we need you? Verinite Technologies is an IT consulting and service company working with banks on Consulting, Testing and Support services around Cards, Payments and Lending initiatives with our domain and technology level expertise. Verinite have successfully delivered more than 500+ of projects since inception. Verinite is a delivery & people centric organisation with cultural values of Innovation, Execution Excellence and Empathy. With our Niche knowledge and Domain expertise Verinite will create its own space in Global Banking Technology & Fintechs. Job Responsibility Experience in Application Production Support for the mobile and/or web applications. Experience in ITIL paradigm and ticketing process (service request, incident and change). Experience in alerts monitoring, application health monitoring, solutioning the issues by following the SOP, navigate thru the log to determine the issues and share all relevant info needed as part of triaging process. Working knowledge in either of: Web API, .NET Core, SQL Server 2019 and Windows commands. Java 8, Unix/Linux Commands and Oracle 12c, SQL++/TOAD Basic knowledge in Kotlin and/or Angular Good to have knowledge on any monitoring tools (like Splunk, Dynatrace, Synapse, etc) Ok, You are Interested !! need to know more about Verinite Great team: Young, Talented and Diverse teams. We are People Centric Organisation with agility and expert domain expertise. Great culture: The freedom to think and innovate is something that defines the culture of Verinite. Every person is approachable. Huge market: With our unique Domain Expertise we see ourself partnering with our clients in large Technology Initiatives and Integrations in Banking and Finance. Great customers: Some of the most notable banks India IDFC, DBS, HDFC, RBL, Kotak Mahindra Bank, Axis Bank and much more International Banks. Impact: A fun and exciting culture that empowers its people to make a huge impact. Working hard for things that we don t care about is stress, but working hard for something we love is called passion! At Verinite we passionately solve problems in order to be able to move faster and each Verinitian imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

Life at verinite is very pleasant and helps you to define yourself in challenging as well as a robust environment. Experience 3 to 5 years Location Pune / Chennai What do we want to accomplish and why do we need you? Verinite Technologies is an IT consulting and service company working with banks on Consulting, Testing and Support services around Cards, Payments and Lending initiatives with our domain and technology level expertise. Verinite have successfully delivered more than 500+ of projects since inception. Verinite is a delivery & people centric organisation with cultural values of Innovation, Execution Excellence and Empathy. With our Niche knowledge and Domain expertise Verinite will create its own space in Global Banking Technology & Fintechs. What will you do Day to Day? As a BAU L2 Analyst, you will work hand-in-hand with support teams and ensure that all incidents related to the supported applications are resolved in a timely manner. The candidate will be responsible for daily Production Support functions for Power CARD CMS application. The candidate will ensure functioning of the production environment with the view to maintain stability and control. Essential Skills for the Job Role Looking for a candidate with an experience 3-5 years having worked as BAU L2 support analyst for PowerCARD application Candidate should have good working knowledge on PowerCARD application. Manage L2 production issues and support to users Responsible to maintain product SLAs Front line support to client users responding to issues related to problem/incident management Classify service requests according to business guidelines and service-level agreements. Responsibility for ensuring the necessary pro-active monitoring is in place Should be able to identify potential issues and take action to prevent or resolve them in a timely manner, to minimize escalations Communicate the application support policies, procedures, and SLA to the relevant parties Formulate a problem solving and decision-making approach to handle issues Outstanding skills in written & oral communications Good knowledge in end to end credit card lifecycle will be preferred Ensure the daily BAU and SOPs are executed with defined SLAs. Ensure the closure of the issues on time, preparation of detailed RCA of issues. Strive for continuous improvement of incident management process and integration with other IT operations management processes. Track resolution of all open issues, be part of the solutioning team for war room / discussions. Manage audit queries related to all Credit Card Application s Production environment. Roles & Responsibilities Manage and ensure that all support or service requests are dealt with according to the agreed procedures Maintain incident report and support process knowledge by working support deliverables Communicate with stakeholders and external parties on application support related matters. Review periodic reports on the issues raised and resolved and identifies trends of issues raised. Achieve highest level of Customer Satisfaction Identify ways to improve the customer support experience throughout the lifecycle of a ticket Create documentation of the support services to be delivered based on each applications functionality Define action and work plans to address the issues Monitor and review service levels Ok, You are Interested !! need to know more about Verinite Great team: Young, Talented and Diverse teams. We are People Centric Organisation with agility and expert domain expertise. Great culture: The freedom to think and innovate is something that defines the culture of Verinite. Every person is approachable. Huge market: With our unique Domain Expertise we see ourself partnering with our clients in large Technology Initiatives and Integrations in Banking and Finance. Great customers: Some of the most notable banks India IDFC, DBS, HDFC, RBL, Kotak Mahindra Bank, Axis Bank and much more International Banks. Impact: A fun and exciting culture that empowers its people to make a huge impact. Working hard for things that we don t care about is stress, but working hard for something we love is called passion! At Verinite we passionately solve problems in order to be able to move faster and each Verinitian imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

Overview We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together Responsibilities Manage campaigns on Demand Side Platforms (DSPs) through optimization strategies, campaign insights, monitoring and adjusting pacing, controlling quality of inventory, troubleshooting ads, and tracking tags, etc. to ensure all KPIs are met (delivery, performance, revenue goals, etc.) Deliver actionable audience and optimization-based insights at agreed-upon cadence. Work closely with agency teams to provide insights and recommendations that align with, or enhance, strategy/business goals Understand performance objectives and KPIs to develop successful optimization recommendations Proactively learn advanced trading and optimization techniques across all preferred platforms Strictly adhere to agreed quality and delivery timelines. Qualifications • A full-time graduate degree (Mandatory) 2 to 3 years of experience in managing programmatic campaigns (e.g. Amazon DSP, DV360 or TTD) Hands-on experience using DSPs to build and optimize campaigns across various inventory. Preferred experience – On Dv360/TTD/Amazon DSP General troubleshooting skills and strong attention to detail Working knowledge of digital marketing: display, video, social and marketing analytics A Team player & creative thinker with proven technical and analytical aptitude. Good with MS Excel and PowerPoint, who can demonstrate his/her ability to organize and consolidate multiple data sources for analysis.