1067 Support Services Jobs - Page 36

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Reconciliation Associate III requirements are to create and maintain accounting entries to the ADS ledger and mainframe financial accounts for the commission transactions associated with the ADS product offering. They will also perform clearing and collection activities on any aging balances associated with these accounts. Key Responsibilities Work closely with managers in order to provide feedback on any problem accounts Support the ADS commitment to communication Understand general flow of business within the ADS product offerings Access data and information from multiple administrative systems General understanding of basic reports from multiple administrative systems Develop an in-depth knowledge of all products offered by Allstate Dealer Services Effectively communicate with internal and external business partners Perform and maintain timely financial transactions for commission activities generated from the various product channels offered by ADS Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Rajani Pillay rpilq@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description We are looking for a passionate, experienced, bright Android Engineers (2-4 years) to be part of Mobile Team who will help us to build premium, cutting edge native experiences for our flagship mobile App for our consumers. Successful candidate is both experienced with Android development and loves technical challenge and eager to learn new things that thrives in a collaborative agile environment. ole Responsibilities Design and build applications for the Android platform Ensure the performance, quality, and responsiveness of applications Collaborate with the team to define, design, and ship new features Identify and correct bottlenecks and fix bugs Help maintain code quality and ensure proper code coverage Desired Skills and Competencies Proficient with Kotlin , Jetpack compose etc Proficient in writing Unit Test case using JUnit framework Experience in consuming RESTful APIs to connect Android applications to back-end services Experience with using code versioning tools like Git Familiarity with continuous integration Familiarity with the MVVM/MVI design patterns Knowledge of ROOM/Sqlite DB Experience in working in Agile/XP Environment Strong communication and interpersonal skills Desire to learn and explore new things Primary Skills Kotlin Android application development REST Services Experience 2 - 4 years Primary Skills Shift Time Shift B (India) Recruiter Info rkotz@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

Who We Are: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. Job Overview: The AV-VC Project Manager serves as the Subject Matter Expert (SME) and key coordinator for planning, implementing, managing, and optimizing audiovisual (AV) and unified communication (UC) systems. This role includes overseeing AV deployments, collaborating with cross-functional teams, and ensuring high-quality conference room experiences. The successful candidate will bring a mix of technical expertise, project management skills, and a strong ability to build professional relationships. Please note that this role is 100% on site and requires relevant AV/Project Management experience. Key Responsibilities: Site-level audits Act as SME for AV equipment, conference systems, and integration with Microsoft and Cisco unified communication tools. Manage OUS conference room deployments within the BTS budget. Plan and track all stages of AV deployment lifecycle using tools like MS Suite. Monitor project budgets and provide monthly spend reports. Align project priorities with organizational strategies and IT initiatives. Oversee operational and administrative activities for the AV estate. Ensure successful deployment processes, especially for large divisible spaces. Lead cross-divisional evaluations of new technologies related to desktop software strategy. Conduct risk assessments, proactively managing potential project risks. Deliver projects on time, within scope, and budget. Act as a liaison between architects, vendors, and stakeholders, ensuring compliance with company standards. Coordinate IT teams to enhance conferencing experiences and resolve AV support issues. Provide regular updates to stakeholders on project progress, upcoming changes, and training opportunities. Analyze and adapt project scope, timelines, and costs as necessary. Build and maintain strong internal relationships to ensure project success. Technical Skills: Proficiency in Cisco Control Hub, Cisco Call Manager, MS Teams Admin, and ServiceNow. Strong diagnostic and troubleshooting skills. Experience with interoperability between MS Teams and Cisco systems. Organizational and Communication Skills: Proven leadership and organizational abilities. Exceptional communication, negotiation, and interpersonal skills. Ability to build and maintain professional relationships. Dependable, punctual, and collaborative. Problem-Solving Skills: Strong ability to interpret technical needs and develop effective solutions. Excellent decision-making and problem-solving capabilities. Skilled in accomplishing results through collaboration and effective monitoring. Belonging at EOS:

The Corporate Head of Safety is responsible for leading and implementing the organization s safety vision, policies, and strategies to ensure a physically and psychologically safe work environment. This role goes beyond compliance, embedding a culture of proactive risk management, employee well-being, and psychological safety. The incumbent will oversee safety functions across the company s major operations in Mumbai and Bengaluru, ensuring consistency in safety standards, responsiveness to site and office specific risks, and alignment with organizational goals. 1. Strategic Leadership: Develop and execute a comprehensive safety strategy covering both physical and psychological safety.- Collaborate with the BMcD office to ensure strategic alignment of corporate safety initiatives across functions and geographies. Act as a key advisor to senior leadership on safety risks, employee well-being, and cultural transformation. - Champion a proactive safety-first mindset across all business functions in Mumbai and Bengaluru. 4. Physical Safety & Compliance: Ensure compliance with applicable local, state, and national health and safety laws (e.g., Factories Act, 1948; Environment Protection Act). Oversee safety audits, inspections, risk assessments, and corrective action plans across both locations. Lead emergency preparedness and response planning including fire drills, evacuation protocols, and business continuity. 8. Psychological Safety & Workplace Well-being: Promote a culture of psychological safety where employees feel respected, included, and safe to express ideas or raise concerns. Implement programs on mental health, resilience, emotional intelligence, and inclusive leadership. Partner with HR and Employee Assistance Programs (EAPs) to develop ongoing mental wellness and support services. 12. Policy Development & Implementation: Design and enforce health, safety, and well-being policies in line with Indian legislation and global best practices. Ensure policies are inclusive and uphold equity, dignity, and respect in the workplace. 15. Data & Risk Management: Monitor safety performance metrics, incident reports, and behavioral indicators from both offices. Use data-driven insights to identify trends, mitigate risk, and continuously improve safety systems. 18. Training & Capability Building: Lead the development and delivery of physical and psychological safety training programs for all employees and contractors. Equip managers and supervisors in both cities with the tools to foster safe team environments. 21. Culture & Engagement: Build a just and learning-oriented safety culture by encouraging transparent reporting and shared accountability. Collaborate with DEI and HR teams to ensure safety practices are inclusive and culturally sensitive. Qualifications Bachelor s degree in Engineering (Mechanical, Electrical, Civil, Chemical) or Science (Physics, Chemistry, Environmental Science) from a recognized Indian university. Postgraduate Diploma in Industrial Safety from a government-recognized institute (as per the Factories Act, 1948 / DGFASLI). Additional certification or diploma in Industrial Psychology, Behavior-Based Safety, or Mental Health in the Workplace is preferred. International credentials such as NEBOSH IGC/IDip, ISO 45001 Lead Auditor, or equivalent. Indian certifications such as Advanced Safety Management Program (ASMP) from the National Safety Council or PG Diploma in EHS Management are highly desirable. Minimum 15 years of progressive experience in safety leadership roles within Indian industry. Hands-on experience in managing safety operations across multi-city locations, especially Mumbai and Bengaluru. Strong record of integrating psychological safety and well-being into workplace practices. In-depth knowledge of Indian labor laws, state-specific safety rules (Maharashtra and Karnataka), and EHS compliance. Ability to lead diverse teams and implement behavioral change across blue-collar and white-collar workforces. Excellent communication and stakeholder management skills. Fluency in English and Hindi; knowledge of Marathi and Kannada is a plus. Strategic Thinking & Execution Regulatory Compliance & Risk Management Psychological Safety & Mental Well-being Advocacy Stakeholder Influence & Engagement Incident Response & Crisis Management Data-Driven Analysis & Reporting Inclusive Leadership & Emotional Intelligence Training, Coaching & Capability Development Job Engineering Primary Location India-Maharashtra-Mumbai Schedule: Full-time Travel: No Req ID: 251519

The Senior Application Engineer role would require in depth interfacing with customers and prospects by a given set of accounts. This calls for technical diligence to be able to position a Multiphysics Portfolio in its holistic spread. This shall require an intact appreciation for customer business objectives, key business initiatives (KBIs), technical challenges and infrastructure configurations. Such role can span across physics involving Structural Mechanics, Fluid Dynamics, Optics, ElectroMagnetics, Systems Engineering, Data Management, AI/ML. While holding and honing the skills to directly exercise one of these areas, the Senior Application Engineer should be a decent generalist to identify technology opportunities across all relevant disciplines and drive them with an initial interfacing with the respective customer accounts. Requirements - Establish a long term and sustainable relationship with the assigned accounts by aligning appropriate simulation technology solutions with the client\u2019s KBIs reflecting the short term and long term requirements - Partner with the Sales Account Manager (SAM) to develop account plan and growth strategy aligned with customer\u2019s KBIs to create a win-win environment . - Plan and lead strategic long term and short-term technical activities working with SAM and the larger CADFEM teams (Presales, Support, Services, Marketing) to help achieve the overall sales goals - Constantly work towards expanding the simulation footprint; identify areas of opportunity at the account to displace competition, add products, add users and expand adoption. - Lead account-based foray strategy to drive technology proliferation campaigns including adoption and deployment. - Review at the high level, all technical support activities and work with the local support manager to ensure follow-up and coaching for technical staff to ensure the quality goals are met. - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. - Exercises judgment in the evaluation, selection, and adaptation of techniques and procedures - Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Desired Candidate Profile: - Master\u2019s in an engineering discipline with a minimum of 4 years of experience in leveraging physics based simulations - Ability to understand, represent and effectively communicate all technical activities associated with the accounts across all physics and product lines - Demonstrated ability to foster collaboration and coordination with personnel distributed across multiple departments/locations - Strong organizational and time management skills, possesses a sense of urgency - Strong presentation, communication, and interpersonal skills - Must have passion and drive for personal technical excellence and high performance - Ability to travel domestically up to 25% of time Benefits Our motto "Simulation is more than software" enables a rejoicing and greater appreciation of diverse physics - Varied tasks with responsibility and a steep learning curve. - Work as part of a dynamic team of experts at the cutting edge of technology. - A forward-looking environment with plenty of freedom and ongoing training resources for professional and personal development. - Special attention to work-life balance.

Product Owner - Regulatory Platform and AI . ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrate ownership for regulatory platform and AI-enabled part of the product portfolio. Works with product manager to align on product strategy and to translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria. Understands and manages the complexity of the business-critical enterprise software platforms for highly regulated industries and is driving its architectural and technological redesign based on architectural inputs Drive the zero-to-one innovative product build, experience with lean startup, design thinking, service design, and other relevant methodologies. Translate strategic priorities into roadmaps, MVP definitions, user stories, and delivery plans. Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders. Identify functional, non-functional requirements, dependencies and articulate impact on delivery timelines and implementation plans. Collaborates with internal cross functional teams (Design/User Experience, Engineering, Customer Support, Services, Solution Consulting, Commercial) and with customers to inform the product vision, strategy, features and prioritization. Leads the product functional design process based on an intimate knowledge of the users and technology Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks. Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment. EDUCATION AND EXPERIENCE REQUIRED Bachelor s degree with minimum 10 years of product development and or management experience of which a minimum of 5 years in agile product development process and minimum 3 years in AI-focused product management in B2B space. Experience working closely and driving product requirements for Platform Architecture, Software Engineering, Data Engineering, ML Engineering, and Data Science teams. Should have a strong techno-functional background - a good balance of technical knowledge and business acumen Ability to understand customers needs and business requirements and advocate their viewpoint internally Proficient in conducting requirement gathering workshops Proficient in triaging and prioritizing product defects and feature requests Proactive and fully accountable in managing a healthy product backlog. Excellent presentation and communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment Guide and mentor individuals in the team and demonstrate strong leadership. High degree of organization, individual initiative, and personal accountability PREFFERED EXPERIENCE Prior experience in Life Science or other highly-regulated industry is preferred. Prior experience building AI products or platforms designed to automate or augment enterprise workflows. Understanding of modern platform architectures, scalability, and performance considerations for service-oriented and AI-driven products. Experience managing large, technically complex product programs spanning multiple teamsFormal degree in a technical field such as Computer Science is highly preferred. COMPENSATION & BENEFITS ArisGlobal proudly offers an impressive package of compensation and benefits, including a competitive salary, sales commissions, paid time off, and healthcare and retirement benefits.

Role Overview The Social Worker plays a vital role in supporting children with cancer and their families through every stage of the treatment journey. The primary responsibility is to ensure smooth psychosocial transition and resource facilitation from admission to discharge. The Social Worker also serves as the bridge between doctors and families, coordinates care activities, manages data and reports, and drives awareness and education at hospital units and local communities. Key Responsibilities 1. Patient Services & Support Coordination Facilitate admission and registration of new child patients under CanKids. Support doctors and families in planning treatment and associated cost estimations. Bridge communication between medical teams and families. Ensure support services including medicines, TSPs, lodging, blood, and hygiene awareness are provided. Regularly update treatment and support progress in the patient database. 2. Chattai Clinic and Hospital Unit Coordination Assist in operating Chattai Clinics and running daily CanKids hospital activities. Liaise with hospital authorities to ensure smooth functioning of assigned CHSUs. Oversee Parent Support Group (PSG) volunteers and patient-family engagement activities. 3. Documentation & Data Management Maintain complete and accurate documentation for new patients including ID verification and case files. Maintain and update patient databases (PIS/MSF/Salesforce). Coordinate documentation for government schemes, grants, and external support. Prepare monthly and quarterly reports for donors, hospital partners, and internal reporting. 4. Administrative & Financial Responsibilities Handle unit-level responsibilities including imprest fund management for medicine purchases and ward requirements. Administer assigned support programs including Jiv Daya or other donor-linked initiatives. Track FCRA fund usage and ensure compliance. Coordinate with the Program Officer and Medical Officer for operational matters. 5. Awareness & Community Engagement Conduct awareness sessions about childhood cancer in hospital and community settings. Disseminate the message of You Are Not Alone to families and caregivers. Participate in outreach activities, health camps, or advocacy programs. Other Extended Duties Required Qualifications and Skills: Education: Masters in Social Work (MSW) from a recognized institution Experience: 2 3 years in social work, preferably in hospital/healthcare settings Skills & Competencies: Computer literacy (MS Office, Internet) Good communication (spoken & written English) Knowledge/experience in pediatric oncology preferred Ability to coordinate with healthcare teams and beneficiaries Data management and report writing Empathy, problem-solving, and cultural sensitivity Key Competencies: Compassionate and Patient-Centric Approach Case Management & Documentation Interpersonal & Communication Skills Stakeholder Coordination (internal & external) Multitasking & Time Management Teamwork and Adaptability Smooth onboarding and support for every new child admitted under CanKids services Timely data entry and documentation of patient cases Active facilitation of psychosocial support and service delivery Regular submission of reports and updates to Program Officer Maintenance of good coordination with hospital authorities and care teams Participation in hospital and community-based awareness activities

1) Job Purpose To build and maintain strong progressive partnership with the Bank in the assigned Cluster, by supporting and contributing to bank partner s strategy, adhering to the bank s norms and agreed guidelines, achieving operational excellence thereby delivering best in class pre and post sales and support services, ensuring speed in delivery and achieving ABSLI s business targets and promoting business growth. 2) Dimensions What are the areas (in quantitative terms) the job has an impact on? Dimension Remarks 1. Manpower Spread across the dedicated Cluster 2. Branch Spread Retail 3) Job Context & Major Challenges (What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone? Job Context: Bancassurance is the insurance distribution model wherein the bank allows an insurance company to sell its products to the bank s client base. ABSLI tied up with AXIS Bank in March 2024 to sell its insurance products through the Branch Banking. Open Architecture model empowers the customers now to select their Life insurance plans from more than one insurer as per their choice at competitive prices. It also lowers chances of Mis selling, with the intervention of multiple regulators like Reserve Bank of India (RBI) and Insurance Regulatory and Development Authority of India (IRDAI). 4) Principal Accountabilities Accountability Supporting Actions Business Targets To achieve Business Targets on focused Business parameters like premium, SP/branch activisation, product mix and Persistency thereby contributing to the overall Business Growth and profitability. Build effective relationship with the bank partner and become their first preferred insurer Plan and achieve business targets through the team of FLS and SPs in the bank Ensure to increase SP Activisation and selling of greater NOPs through the Team of FLS for greater distribution of ABSLI products Ensure selling of right Product Mix as defined by the organisation to achieve overall business growth and profits. Identify and implement new business opportunities within the allocated area to enhance penetration Implement activities / programs designed at the organisational level to build great visibility, promote branding, and strengthen our relationship with the bank. Train and appraise the bank staff on ABSLI products thereby creating a mind space and easy recall for them. Ensure right method of business acquisition and absolutely 0 % mis selling Pre and Post-Sales Support and Service: To provide efficient and best in class, competitive products and services to both the Bank partner and customers Enable the Team of FLS to independently sell ABSLI products by mapping customer needs correctly Support the team of FLS on closing critical Sales call by demonstrating and mentoring them. Support and guide the FLS Team to ensure smooth functioning of the internal cross functional Teams and help them to overcome any roadblocks in policy logging and issuance Train the team of FLS to carry out end to end process of policy logging and issuance first time right to ensure speedy delivery and 0% leakage Establish efficient methods to respond to customer queries and maintain persistency levels. Enable Team to cross sell and Upsell ABSLI products as per the customer requirements Partner relationship Management: To build and strengthen the relationship with the partner bank and become their preferred partner To be equipped with Bank s product ranges and their key features along with the ABSLI products Develop a Team who can support the bank in meeting their business targets Pay regular visits to bank branches and meet bank partners. Design differential strategies to gain mindshare and product mix basis the potential of the branch Help the Bank branches to increase their overall LI pie Liaison with our Regional and Zonal Training Team and ensure periodic product training and branding within the branch for bank staff as well as FLS Team Design and launch various contests and appreciation platforms for the bank staff to achieve higher engagement People Development: To build a highly motivated and productive team. Attract, Recruit and Retain Talent in the market, ensure proper handholding and support is provided to the Team. Review and Monitor Team s performance daily, mentor the FLS in the Middle and Low Performance Bucket, encourage and motivate to do well. Co-create and implement recognition platforms in order to build a capable and motivated team within the Cluster Ensure to provide constructive and efficient feedback to the Team and boost their morale for sales To ensure performance spread in the Team, thereby creating opportunities for qualifying various R and R contests and initiatives as well as enabling team members to earn incentives and stay motivated. Focus on Business Quality and Profitability Achieve Business profitability by focusing on renewals, quality of business and managing costs Ensure achievement of profitability and persistency targets for the relationship in the designated zones Manage expenses within allowable expense gap Plan and manage the renewals and ensure adequate focus is maintained by the sales Team on persistency Ensure Business Leakage is within allowable limits. Focus and Monitor Product Mix within the Circle, to achieve Channel Targets 5) Job Purpose of Direct Reports To represent ABSLI at the designated branches and is responsible for sales performance, acquisition of new business and relationship management in the assigned area / branches. 6) Relationships (If Applicable) Internal Frequency Nature FLS (Team) Training Team Operations HR Daily As and when required Daily Regularly Reporting, Coaching, Counselling, Review their Sales Calls, etc. Discuss training and counselling needs for the Cluster and co-create interventions Collaborate for policy log in and issuance Hire, Retain, Counsel Team Members on various issues External Frequency Nature SPs Branch manager Cluster Head Regularly Regularly Regularly Connect & Encourage Relationship Building, Discuss new products and their features Collaborate to meet Business Targets, solve any issues, respond to any escalations by the bank 7) Organizational Relationships SIGN-OFF Signature Name Date Qualifications: Graduate Minimum Experience Level: 2-5 Years Report to: Deputy Chief Manager

Key Responsibilities: Develop and refine proposals, concept notes, and reports in collaboration with project teams to attract new donors and retain existing ones. Generate and convert donor partner leads, providing proactive service post-conversion to ensure donor satisfaction. Ensure fundraising targets are met or exceeded in alignment with organizational goals. Support the drafting and achievement of the overall resource mobilization strategy and annual goals. Contribute to maintaining and updating the donor database, ensuring accuracy and completeness. Manage a portfolio of 15 Cr, focusing on large-scale donor relationships. Maintain proactive and periodic communication with donors, ensuring satisfaction beyond regular service requirements. Provide personalized engagement and solutions tailored to donor needs, fostering long-term partnerships. Write and curate high-quality proposals, concept notes, and reports for donor activities, events, and campaigns. End-to-end manage and lead/support all Resource Mobilization (RM)-related activities, events, and campaigns. Document and maintain the organization s event calendar and associated files and databases. Participate in organizing events, donor engagements, and department-specific campaigns to further the organizations mission. Collaborate with Managers handling smaller donor portfolios ( 1-2 Cr) to ensure alignment in donor management strategies. Participate in and support organizational and department development activities, including staff orientation, training, and cross-functional collaboration. Provide guidance and mentorship to team members to enhance skills in proposal writing, donor management, and fundraising strategies. Ensure all proposals and donor engagements comply with organizational and legal standards. Manage budgets effectively, ensuring transparency and alignment with donor expectations. Fund-Raising Sources to Focus On: Corporate CSR /Public Sector Unit CSR / Other multilateral institutions Corporate CSR / PSU CSR / International donor agencies/ Other Multi-lateral institutions Schools and Colleges Associations, Foundations, and Trusts Other Extended Duties Perform additional tasks as assigned by the Chief Resource Mobilization and Communication Officer (CRMCO). Required Qualifications and Experience 5-8 years of experience in acquisitions and client-facing roles. Strong skills in budget management and proposal writing. Clear understanding of compliance and donor management. Excellent communication and relationship-building abilities. Proven track record of securing partnerships. Corporate Social Responsibility (CSR): Develop and manage CSR initiatives, aligning with donor priorities and organizational goals. Donor Retention: Nurture existing donor relationships through regular engagement, updates, and personalized communication to encourage continued support. Donor Acquisition: Identify and secure new donor partnerships, leveraging innovative strategies and tailored proposals. Fundraising: Drive fundraising efforts, including proposal development, event management, and strategic campaigns to achieve financial targets. Proposal Development: Create impactful and customized proposals, concept notes, and presentations for potential and existing donors. Collaboration: Work closely with internal teams to align fundraising activities with programmatic goals and donor expectations. Reporting and Analysis: Prepare and submit donor reports, track fundraising metrics, and use data insights to optimize strategies. Compliance: Ensure all donor interactions and fundraising activities adhere to legal and regulatory requirements.

The General Manager RM (Retail) is responsible for leading the organization s individual and retail donor strategy. This includes developing and executing large-scale donor acquisition and retention campaigns, building a robust donor base, ensuring impactful donor engagement, and managing a team to meet ambitious fundraising targets. The GM will serve as a key member of the leadership team of the RM Department, reporting directly to the CRMCO. Key Responsibilities: Develop and execute an integrated multi-channel individual fundraising strategy. Set annual targets and strategic priorities for the retail vertical in line with organizational goals. Build and grow high-performance teams across campaign management, donor servicing, digital fundraising, and field outreach. Conceptualize and lead nationwide fundraising campaigns (online and offline) to acquire new donors. Partner with external agencies, digital platforms, and corporates for cause-related marketing and fundraising initiatives. Optimize donor conversion funnels through A/B testing, segmentation, and performance tracking. Oversee donor stewardship programs to increase lifetime value and ensure consistent engagement. Implement donor journeys, including thank-you notes, impact reports, and personalized communication. Use data analytics and CRM tools to measure donor satisfaction and improve retention rates. Lead the planning and execution of flagship fundraising events and awareness campaigns (e.g., Giving Tuesday, Cancer Awareness Month). Engage with schools, RWAs, and alumni networks to build grassroots donor networks. Facilitate volunteer-led fundraising and peer-to-peer initiatives. Manage a growing team of fundraising professionals, interns, and volunteers. Foster a culture of creativity, accountability, and results within the team. Monitor and report campaign performance and donor metrics to the CRMCO and Board. Ensure compliance with legal, ethical, and internal guidelines for fundraising and communication. Maintain up-to-date donor records and ensure data protection. Fund-Raising Sources to Focus On: Individual Donors (Retail Giving) Online Campaigns (e.g., Giving Tuesday, Crowdfunding Platforms) Events and Community-Based Campaigns Alumni and Cause-Based Groups Other Extended Duties Perform additional tasks as assigned by the Chief Resource Mobilization and Communication Officer (CRMCO). Required Qualifications and Experience Minimum 10 years of experience in fundraising, marketing, or sales with at least 3 years in a senior leadership role in the social or corporate sector. Proven track record of raising funds from individual donors or consumer segments. Strong leadership, team management, and project execution skills. Excellent communication, storytelling, and presentation abilities. Knowledge of donor management systems (e.g., Salesforce, Razorpay, Give, iCharity). Passion for social causes, with an alignment to CanKids mission and values. 1. Retail Fundraising Revenue 15 Cr: Deliver 15 Crore in annual revenue from individual and retail donor channels. 2. Donor Acquisition: Acquire a minimum of 15,000 new individual donors each year through targeted campaigns. 3. Donor Retention: Retain at least 50% of existing donors through consistent engagement and relationship management. 4. Campaign Execution: Plan and implement 4 6 major fundraising campaigns annually with defined goals. 5. Team Leadership: Manage and guide the retail fundraising team to meet performance and delivery targets. 6. Community Fundraising: Establish and activate at least 20 partnerships with schools, RWAs, and local networks annually. 7. Data & CRM Management: Maintain accurate donor records and reports through robust CRM systems.

Job Title: Service Engineer Experience: 2-3 years Education: Diploma or Btech / BE in Mechanical / Electrical Engineering Location: Lucknow Job Summary: We are seeking a skilled and motivated Service Engineer to provide technical support, maintenance, and repair services for our equipment and machinery. The ideal candidate will have hands-on experience in troubleshooting mechanical and electrical systems and a strong customer-focused approach. Key Responsibilities: Perform installation, maintenance, and repair of mechanical and electrical equipment at customer sites. Diagnose and troubleshoot technical issues promptly to minimize downtime. Conduct regular preventive maintenance to ensure optimal equipment performance. Coordinate with customers to schedule service visits and follow up on issues. Maintain detailed records of service activities, parts used, and repairs performed. Provide technical support and guidance to customers regarding equipment operation. Collaborate with the sales and engineering teams to resolve complex technical problems. Ensure compliance with safety standards and company policies during service operations. Required Skills and Qualifications: Diploma or degree in Mechanical or Electrical Engineering. 2-3 years of experience in a service engineer role or relevant field. Strong troubleshooting and problem-solving skills for mechanical and electrical systems. Good communication skills and ability to interact professionally with customers. Ability to work independently and manage time effectively. Willingness to travel locally within Lucknow and nearby areas. Preference for candidates residing in or near Lucknow.

Manage calendar, appointments, and schedules. Coordinate internal and external meetings. Handle correspondence, reports, presentations, and documentation. Liaise with hospital departments and senior leadership.

To build and maintain strong progressive partnership with the Bank in the assigned Cluster, by supporting and contributing to bank partner s strategy, adhering to the bank s norms and agreed guidelines, achieving operational excellence thereby delivering best in class pre and post sales and support services, ensuring speed in delivery and achieving ABSLI s business targets and promoting business growth. Remarks 1. Manpower Spread across the dedicated Cluster 2. Branch Spread Retail Job Context: Bancassurance is the insurance distribution model wherein the bank allows an insurance company to sell its products to the bank s client base. ABSLI tied up with AXIS Bank in March 2024 to sell its insurance products through the Branch Banking. Open Architecture model empowers the customers now to select their Life insurance plans from more than one insurer as per their choice at competitive prices. It also lowers chances of Mis selling, with the intervention of multiple regulators like Reserve Bank of India (RBI) and Insurance Regulatory and Development Authority of India (IRDAI). Accountability Supporting Actions Business Targets To achieve Business Targets on focused Business parameters like premium, SP/branch activisation, product mix and Persistency thereby contributing to the overall Business Growth and profitability. Build effective relationship with the bank partner and become their first preferred insurer Plan and achieve business targets through the team of FLS and SPs in the bank Ensure to increase SP Activisation and selling of greater NOPs through the Team of FLS for greater distribution of ABSLI products Ensure selling of right Product Mix as defined by the organisation to achieve overall business growth and profits. Identify and implement new business opportunities within the allocated area to enhance penetration Implement activities / programs designed at the organisational level to build great visibility, promote branding, and strengthen our relationship with the bank. Train and appraise the bank staff on ABSLI products thereby creating a mind space and easy recall for them. Ensure right method of business acquisition and absolutely 0 % mis selling Pre and Post-Sales Support and Service: To provide efficient and best in class, competitive products and services to both the Bank partner and customers Enable the Team of FLS to independently sell ABSLI products by mapping customer needs correctly Support the team of FLS on closing critical Sales call by demonstrating and mentoring them. Support and guide the FLS Team to ensure smooth functioning of the internal cross functional Teams and help them to overcome any roadblocks in policy logging and issuance Train the team of FLS to carry out end to end process of policy logging and issuance first time right to ensure speedy delivery and 0% leakage Establish efficient methods to respond to customer queries and maintain persistency levels. Enable Team to cross sell and Upsell ABSLI products as per the customer requirements Partner relationship Management: To build and strengthen the relationship with the partner bank and become their preferred partner To be equipped with Bank s product ranges and their key features along with the ABSLI products Develop a Team who can support the bank in meeting their business targets Pay regular visits to bank branches and meet bank partners. Design differential strategies to gain mindshare and product mix basis the potential of the branch Help the Bank branches to increase their overall LI pie Liaison with our Regional and Zonal Training Team and ensure periodic product training and branding within the branch for bank staff as we'll as FLS Team Design and launch various contests and appreciation platforms for the bank staff to achieve higher engagement People Development: To build a highly motivated and productive team. Attract, Recruit and Retain Talent in the market, ensure proper handholding and support is provided to the Team. Review and Monitor Team s performance daily, mentor the FLS in the Middle and Low Performance Bucket, encourage and motivate to do we'll. Co-create and implement recognition platforms in order to build a capable and motivated team within the Cluster Ensure to provide constructive and efficient feedback to the Team and boost their morale for sales To ensure performance spread in the Team, thereby creating opportunities for qualifying various R and R contests and initiatives as we'll as enabling team members to earn incentives and stay motivated. Focus on Business Quality and Profitability Achieve Business profitability by focusing on renewals, quality of business and managing costs Ensure achievement of profitability and persistency targets for the relationship in the designated zones Manage expenses within allowable expense gap Plan and manage the renewals and ensure adequate focus is maintained by the sales Team on persistency Ensure Business Leakage is within allowable limits. Focus and Monitor Product Mix within the Circle, to achieve Channel Targets Job Purpose of Direct Reports To represent ABSLI at the designated branches and is responsible for sales performance, acquisition of new business and relationship management in the assigned area / branches. Relationships (If Applicable) Internal Frequency Nature FLS (Team) Training Team Operations HR Daily As and when required Daily Regularly Reporting, Coaching, Counselling, Review their Sales Calls, etc. Discuss training and counselling needs for the Cluster and co-create interventions Collaborate for policy log in and issuance Hire, Retain, Counsel Team Members on various issues External Frequency Nature SPs Branch manager Cluster Head Regularly Regularly Regularly Connect & Encourage Relationship Building, Discuss new products and their features Collaborate to meet Business Targets, solve any issues, respond to any escalations by the bank 7) Organizational Relationships SIGN-OFF Signature Name Date Qualifications: Graduate Report to: Deputy Chief Manager

The Library and Information Assistant will support in varies functional Library and Information activities as follows. Various library operations such as the acquisition of content both print and digital. Classification, Cataloguing & Organization of Information Resources. Document Delivery Services, Digital Information Services, Research Support Services. The Selected candidate is expected to work in Koha Library Management System and also the digital library platforms such as ePrints and Dspace. Desirable Qualification A bachelor s degree in any Discipline followe'd by a Master of Library and Information Science (MSc/MLISc) or its equivalent. The applicants should have secured a minimum of second class or equivalent in the basic academic degree and First Class or equivalent in the professional degree declared by the University. Fresher s are welcome to apply. Howe'ver, candidates with 1-3 years of experience of professional experience in a Library in CFTI/State/Autonomous or statuary organization/PSU/University or recognized research or educational institutions are desirable. Working knowledge of servers such as Debian, Ubuntu, etc, Working knowledge of Koha, ePrints and Dspace Excellent communication and interpersonal skills. Strong organizational skills and attention to detail.

Real Time Data Monitoring Analyst - Interspence Solutions Innovation is our driving force towards your success Real Time Data Monitoring Analyst Real Time Data Monitoring Analyst About Company: Job Description : Job Responsibility: Data monitoring role. Task: Monitor real-time data feeds from various US locations. Data Quality Validation: Validate data availability and quality using a defined process. Anomaly Reporting: Report any anomalies found in the data by raising tickets and/or reporting in appropriate Teams Channels. Ticketing: Post recording of ticket, track ticket till issue resolution. Coordination: Contact relevant support teams for issue resolution as needed. Training Provided: Successful candidates will receive training for job tasks Key requirements: Communication Skills, Email Writing Skills, Analytical Skills, Vigilant and Quick Response. No. Of Position: 3 Position location: Mumbai Andheri (E). Hours of operation: Rotational shifts shift 7am 3pm / 3pm 11pm / 11pm to 7am. It is work from office (5 days working- 2 days off rotational) Description of the role: The Monitoring and Support desk executive is responsible for working on a support desk monitoring incoming real time data feeds from various locations in the US. In addition to this, the resource is also expected to validate the quality of the data (based on a defined process which will be provided to the individual) and report the anomalies (if any). In the event of interruptions in the data stream or errors in the data, the resource will carry out the first level diagnosis of the issue, record a ticket in the helpdesk tool and contact the relevant support team for fixing the issues (if required). Successful candidates will be provided the required training to carry out the work specified. Position location: Mumbai, Andheri (E). Hours of operation: Rotational shifts shift 7am -3pm/3pm -11pm/11pm to 7am. It is work from office (5 days working- 2 days off- rotational) Key requirements: You will be receiving data from the EOG team(which is our client- crude oil company located in US) You will have to monitor the applications and the real time data streaming on these applications. Data should be within the range / parameters given by them If the parameters do not match or data not updating or application is not working then you will raise a ticket for the same and inform your subordinate. Job Type: Full Time Job Location: Mumbai Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Innovation is our driving force towards your success IT Helpdesk Support IT Helpdesk Support Hours of operation: Rotational shifts (5.30 AM- 5.30 PM in summer and 6.30 AM- 6.30 PM in winter) for 4 days, and remaining 3 days weekly off Job Description: We are seeking an experienced and customer-oriented IT Helpdesk Support professional to join our team. As an IT Helpdesk Support, you will be responsible for providing technical assistance and support to our internal users, troubleshooting software and hardware issues, and ensuring the smooth operation of our computer systems. Responsibilities: Respond to user inquiries and provide technical support via phone, email. Diagnose and resolve software and hardware issues, including desktops, laptops, printers, and other peripherals. Install, configure, and update software applications and operating systems. Set up and maintain user accounts, permissions, and passwords. Assist in the deployment and maintenance of network infrastructure components. Collaborate with other IT team members to escalate and resolve complex issues. Track and document all user interactions and resolutions in the helpdesk ticketing system. Provide training and guidance to users on basic software and hardware usage. Stay up-to-date with the latest technology trends and IT best practices. Key Requirements: Proven work experience as an IT Helpdesk Support or similar role. Strong knowledge of Microsoft Windows and Office Suite. Familiarity with hardware components, network protocols, and troubleshooting techniques. Excellent customer service and communication skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Attention to detail and strong problem-solving skills. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Innovation is our driving force towards your success Description of the role: The Security Monitoring Analyst is responsible for manning the India SOC for our client based in the US. The key responsibilities include: Handling of all alerts SIEM, IPS/IDS solutions, EDR the Resource is expected to monitor, investigate, respond, and resolve these alerts. Resolving general support requests device control, URL whitelisting, lockouts, etc. Completion of daily checklists as well as preparation and sending of daily reports. Monitor patching status and respond to patch failures by either redeploying the patch manually or escalating to the relevant teams. Monitor Vulnerability scans, review the reports, and parse through these to remove false alarms. Document the response and resolution of alerts and tickets. Creating exclusions/Detection lists to reduce false alarms. Key requirements: The individual is expected to be a graduate (Engineering preferred). CompTIA / CySA+ / equivalent preferred. Ability to think logically, understand and apply learning into practice 2.5+ years of experience in IT security monitoring. Experience working with intrusion detection/prevention systems is a must. Experience in Darktrace would be preferred. Experience working with a SIEM tool is a must. Experience in patch management and IBM BigFix would be an advantage. Experience with vulnerability scanners and their reporting management would be beneficial. Excellent verbal and written English is mandatory. The candidates will be communicating with users based in the US and must communicate effectively. Hours of operation : Rotational shifts shift 7am 3pm / 3pm 11pm / 11pm to 7am. Description of the role: The Security Monitoring Associate is responsible for monitoring security and patching alerts for our clients based in the US. This primarily includes alerts being received on the SIEM tool (Rapid 7 Insight IDR) and also on two different IPS/IDS solutions (SecureWorks and Darktrace) the resource is expected to monitor, investigate and respond to these alerts. Patching of all Windows based systems is carried out on a monthly/quarterly basis using IBM BigFix. The resource is expected to monitor the patching status, respond to patch failures by either redeploying the patch or escalating to the relevant teams. The resource is also expected to review vulnerability reports and parse through these to remove false alarms. Position location: Mumbai Andheri (E). Hours of operation: Rotational shifts shift 7am -3pm/3pm -11pm/11pm to 7am. Salary: INR 4.5L 6L p.a. Key requirements: The individual is expected to be a graduate, any discipline. 2-3 years of experience in IT security monitoring. Experience in working with Intrusion Detection/Prevention Systems is a must. Experience in Secureworks/Darktrace would be preferred. Experience in working with a SIEM tool is must. Experience in patch management and IBM BigFix would be an advantage. Experience with vulnerability scanners and their reporting management would be beneficial. Excellent verbal and written English is a must. The candidates will be communicating with users based in the US and must be able to communicate effectively. The individual will be on the rolls of Interspence Solutions LLP (a Mumbai-based IT company) and will be working to support a leading US based Oil & Gas company. About Company: Interspence Solutions (www.interspence.com) was established in August 2017 and is a company that provides IT consulting and support services within the manufacturing and process industry. Interspence has entered into a long term contract with an Major US based Oil & Gas company to provide skilled IT resources on a T&M basis working under the direction of the their IT leadership team. The company is transforming its business on the back of heavy investments in technology around real time data capture, Big Data platforms, in-memory databases and analytical engines and elastic search services. There is also a significant push towards mobility with majority of the applications being converted into mobile apps. The company is also looking at moving towards DevOps in the near future. With this significant push within the IT space, there is an increasing for skilled and talented resources. Towards this end, we are searching for talented and smart resources who wish to learn and grow their skills working with a company that is defining the art of the possible with the latest technology. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Innovation is our driving force towards your success About Company: No. Of Position : 1 The key responsibilities include: Provide operational support to the team, including handling meetings and taking minutes. Ensure the operational delivery as per the quality criteria and maintaining client satisfaction. Liaise with internal/external clients to ensure client satisfaction. Maintain time sheets, compilation of data and update the activity list weekly for relevant stakeholders. Provide documentation and presentation support to relevant stakeholders as required. Prepare weekly reports and assist with operational resources if required. Assist with activity planning and maintain the activity calendar. Assist with queries and operational monitoring. Perform any other miscellaneous activity as required. Knowledge and Attributes: Ability to work with diverse personalities and demonstrate a high level of performance. Proactive in approach and meticulous attention to detail. Excellent communication is essential for coordinating with team members and stakeholders. Service-oriented aptitude. Understanding of IT processes, structure, and control requirements. Confident and resilient individual who is organized and outcomes-focused. Ability to provide support with limited guidance for projects. Ability to keep on track and meet deadlines. Ability to address any challenges that arise during project execution. Qualification : Any Degree/BBA/BMS/Bachelor in Project Management/MBA. Work Time : 11 am to 7 pm OR 2 pm to 10 pm. Work Schedule : Hybrid (3 days work from office). Work location : Andheri East. Required Experience : 2 4yrs Description of the role: The Security Monitoring Associate is responsible for monitoring security and patching alerts for our clients based in the US. This primarily includes alerts being received on the SIEM tool (Rapid 7 Insight IDR) and also on two different IPS/IDS solutions (SecureWorks and Darktrace) the resource is expected to monitor, investigate and respond to these alerts. Patching of all Windows based systems is carried out on a monthly/quarterly basis using IBM BigFix. The resource is expected to monitor the patching status, respond to patch failures by either redeploying the patch or escalating to the relevant teams. The resource is also expected to review vulnerability reports and parse through these to remove false alarms. Position location: Mumbai Andheri (E). Hours of operation: Rotational shifts shift 7am -3pm/3pm -11pm/11pm to 7am. Salary: INR 4.5L 6L p.a. Key requirements: The individual is expected to be a graduate, any discipline. 2-3 years of experience in IT security monitoring. Experience in working with Intrusion Detection/Prevention Systems is a must. Experience in Secureworks/Darktrace would be preferred. Experience in working with a SIEM tool is must. Experience in patch management and IBM BigFix would be an advantage. Experience with vulnerability scanners and their reporting management would be beneficial. Excellent verbal and written English is a must. The candidates will be communicating with users based in the US and must be able to communicate effectively. The individual will be on the rolls of Interspence Solutions LLP (a Mumbai-based IT company) and will be working to support a leading US based Oil & Gas company.

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, functions as a member of a Payroll Unit, whose primary responsibility is the processing of employee payrolls, which includes HR and Payroll data gathering, processing, accounting, internal reporting, audit, and external reporting and remittance of all applicable wages and taxes. The incumbent demonstrates a general understanding of payroll tax laws. Responsible for medium to complex projects and required to produce proper supporting documentation related to applicable payroll reports, audits, accounting, and tax filings. Responsible for the preparation of adequate documentation in support of internal controls as directed by the process guidelines. Responsible for analysis, reconciliation, and ultimate resolution of a variety of payroll issues. Actively seeks support and guidance from subject matter experts on complex queries and issues to provide resolution. Provides support to leadership and the team as required to mitigate peak volume bottlenecks. Communicates with team and answers employee questions. Provides peer training to newer team members. Takes an active part in the continuous improvement process. A high school diploma or equivalent and at least 2 years of related experience required. A Bachelors Degree is preferred. Qualifications Location 4th Floor, Gardenia 2D, Bengaluru, , 560103, Requisition Number: 199582 Job Family: Support Services Product Service Line: Finance Full Time / Part Time: Full Time

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The position is responsible for serving as a designated subject matter expert (SME) on basic projects such as coordinating with the call center operations and quality control teams to improve efficiencies within the call center to increase the quality of customer relations and to improve overall service to all call center customers, and coordinating with the AB operations training unit to identify call center training needs and assist in the development of training materials. Key Responsibilities Act as a role model for the rest of the team Provide professional assistance and resolution for escalated/supervisor calls Represent the Customer care Center on projects, initiatives or testing as needed Assist with development and dissemination of training materials Must demonstrate basic telecommunications and provide an advanced knowledge of products and functionality Provide support for questions (including help hotline) from customer service specialists Provides training to team members and guide reps on specific steps of the research process of a particular case or issue Responsible to interpret a variety of policies, rules, and regulations and performs a full range of customer service duties, answers customer questions, research, resolve and respond to requests Answer complex customer inquiries and respond to a high volume of complex internal and external customer inquiries in a professional manner Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Customer Experience Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Shift Time Recruiter Info Dipti Murudkar dsudh@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, functions as a member of a Payroll Unit, whose primary responsibility is the processing of employee payrolls, which includes HR and Payroll data gathering, processing, accounting, internal reporting, audit, and external reporting and remittance of all applicable wages and taxes. The incumbent demonstrates a general understanding of payroll tax laws. Responsible for medium to complex projects and required to produce proper supporting documentation related to applicable payroll reports, audits, accounting, and tax filings. Responsible for the preparation of adequate documentation in support of internal controls as directed by the process guidelines. Responsible for analysis, reconciliation, and ultimate resolution of a variety of payroll issues. Actively seeks support and guidance from subject matter experts on complex queries and issues to provide resolution. Provides support to leadership and the team as required to mitigate peak volume bottlenecks. Communicates with team and answers employee questions. Provides peer training to newer team members. Takes an active part in the continuous improvement process. A high school diploma or equivalent and at least 2 years of related experience required. A Bachelors Degree is preferred. Qualifications Location 4th Floor, Gardenia 2D, Bengaluru, , 560103, Job Details Requisition Number: 199582 Experience Level: Entry-Level Job Family: Support Services Product Service Line: Finance Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

Support Head, Products As Head of Technical Support Head, you will play a key leadership role in ensuring our customers have exceptional experiences with our product. You will oversee and mentor a dedicated support team, managing day-to-day operations while driving improvements in process, efficiency, and customer satisfaction. You will work closely with cross-functional teams (Product Development, Implementation Services, and Sales) to ensure seamless customer interactions, product feedback loops, and overall operational excellence. Responsibilities: Lead, mentor, and manage a small team of customer support professionals, ensuring high levels of performance, engagement, and development. Oversee the daily support operations, including ticket management, escalations, and team workload distribution. Develop and refine support processes, ensuring the team can deliver prompt and effective resolutions. Act as an escalation point for complex customer issues and collaborate with technical teams to drive resolution. Establish key performance indicators (KPIs) to track team success, customer satisfaction, and overall service quality; use them to identify areas for improvement. Collaborate with the Product and Engineering teams to provide customer feedback and help shape product roadmaps. Continuously identify opportunities to optimize and automate support workflows for efficiency and scalability. Maintain a deep understanding of our product and technology to offer guidance and training to the support team. Report on team performance and customer satisfaction to senior leadership, providing actionable insights for improvement. Own and evolve the knowledge base and self-service support channels and identify content to be created in the knowledge base that can help with case deflection and improve customer experience. Develop and execute a global support strategy, ensuring comprehensive customer support coverage across multiple time zones and geographies. Qualifications: 10+ years of experience in customer support or a related field, with at least 3 years in a leadership role. Proven ability to manage, motivate, and develop small teams in a SaaS or technology-focused environment. Strong knowledge of customer support tools and ticketing systems (we use Freshdesk). Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time management abilities, with the ability to handle multiple priorities. Previous experience scaling a support function in a fast-paced, high-growth company environment. Customer-centric mindset with a passion for delivering exceptional service. Analytical skills to track support trends and suggest areas for process improvement. Familiarity with SaaS platforms and subscription-based business models.

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This is a general accounting role in the European Financial control team based in our Indian based team of five people. The main focus will be assisting with our accounts payable team with the inventory and claim settlements process from receipt of large bordereaux data through to settling the final invoice to our vendors and booking in our ledger. There will also be involvement in other areas of the finance team such as assisting with balance sheet reconciliations and initiatives to automate aspects of the process and some claims loss ratio analysis. The role will deal in multiple markets and currencies around Europe. You will be working within a dynamic finance team with lots of exciting projects and developments in a business which is growing rapidly. Key Responsibilities Assisting with reviewing claim and inventory data files with inputs from third party vendors to prepare payment amounts and initiate the payment process Assisting with preparation balance sheet reconciliations of inventory, claims paid and other insurance recoveries Monthly reconciliations to supplier statements Provide support for . One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

Serve as the primary point of contact for clients for support-related activities Prepare reports on client support trends and satisfaction levels Run weekly operations meetings with clients to discuss support performance and ongoing issues Conduct regular check-ins, client meetings, and performance reviews to assess satisfaction and identify areas for improvement Build and maintain strong relationships with key client stakeholders Maintain and improve customer experience with support services Work with technical support teams to resolve issues efficiently Escalate complex problems and ensure timely resolution Assist with communication for support tickets, including during emergency events Engage with clients at various levels within their organizations, including C-suite executives Act as an internal advocate for clients regarding support-related matters What Youll Need 5+ years of experience in customer support, client relationship management, or a similar role Strong problem-solving skills and ability to manage escalations effectively Excellent verbal and written communication skills Ability to collaborate with cross-functional teams in a fast-paced environment Experience working with enterprise-level clients and senior executives Proficiency in support ticketing systems and reporting tools is a plus Desire to work with a collaborative global team with offices in the USA, Germany, UK, Netherlands, and India Education Bachelor s Degree or equivalent work experience require

The role s primary function is to provide L1 L2 monitoring support services to Allianz Application/infrastructure and to accurately carry out several administrative tasks relating to monitoring service. Monitoring Applications, underlying servers (Linux/Windows) Resolving issues/alerts in Monitoring Tools (Dynatrace) Preparation of Technical documentations Basic Linux/Windows system administration Handling L1/L2 operational tasks such as performance root cause analysis, runbook-based resolution of incidents. Ensure sufficient cover is maintained to support the operational shifts Escalation and notification of production issues Qualification Bachelor s Degree 0-1 years experience in IT operations Basic knowledge in Linux or Windows servers Basic knowledge in networking Linux trained or certified (RHSE/RHCSA) from a reputed institution Excellent written and verbal communication skills Must be a good team player. Flexible, can-do attitude and willing to take responsibility Microsoft tools: Word, Excel (Desirable) Eager to learn and update one s knowledge . Your benefits: About Allianz Technology DI statement Join us. Let s care for tomorrow. You. IT