1065 Support Services Jobs - Page 24

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, functions as a member of a Payroll Unit, whose primary responsibility is the processing of employee payrolls, which includes HR and Payroll data gathering, processing, accounting, internal reporting, audit, and external reporting and remittance of all applicable wages and taxes. The incumbent demonstrates a general understanding of payroll tax laws. Responsible for medium to complex projects and required to produce proper supporting documentation related to applicable payroll reports, audits, accounting, and tax filings. Responsible for the preparation of adequate documentation in support of internal controls as directed by the process guidelines. Responsible for analysis, reconciliation, and ultimate resolution of a variety of payroll issues. Actively seeks support and guidance from subject matter experts on complex queries and issues to provide resolution. Provides support to leadership and the team as required to mitigate peak volume bottlenecks. Communicates with team and answers employee questions. Provides peer training to newer team members. Takes an active part in the continuous improvement process. A high school diploma or equivalent and at least 2 years of related experience required. A Bachelors Degree is preferred. Qualifications Location 4th Floor, Gardenia 2D, Bengaluru, , 560103, Requisition Number: 200472 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Corporate Full Time / Part Time: Full Time

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving technical questions regarding the use of and troubleshooting for Oracle MICROS F&B Applications , as well as, post-sales non-technical customer inquiries via phone and electronic means. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Technical Support Analyst - Oracle MICROS F&B Applications Support Analyst -is specifically responsible for the 1 st level support for Oracle Hospitality product suite (including: Simphony, RES 3700, 9700, Materials Control, R&A) and associated interfaces. Duties & Responsibilities Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing technical/voice support to Customers using Oracle Hospitality Suite across North America, EMEA and Asia-Pacific. Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers Providing remote support delivery and performing problem cause analysis Collaborating with fellow support colleagues and other internal organizations to provide superior customer service Responsible for the entry, tracking and management of all incoming support calls in Oracle Support Ticketing tool. Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements. Anticipating customer needs and effectively addressing concerns related to their issue or resolution Providing direct technical assistance to customers via phone, email, and Remote tools Assist in configuring, installing, training and supporting the MICROS product suites (including: - Oracle Simphony,RES 3700,9700) and associated interfaces for selected strategic projects when required Ensure familiarity with new releases as they become available Obtain and maintain current certification in: Major Account accreditation Current application version Necessary SQL and technical skills Be familiar with and adhere to the latest configuration, installation, training and support standards and procedures Liaise with subject matter experts in the regional office on client requests for enhancements and development Work with the customers to ensure that contractual service expectations are exceeded Perform other duties as requested or as deemed appropriate Knowledge, Skills & Abilities Essential Minimum 3 years IT Support experience preferably in installing / configuring / supporting / administering food and beverage management software products like Oracle Simphony, RES 3700,9700 Previous experience in supporting hospitality software products, Oracle MICROS product suite (Simphony, RES 3700, 9700, Materials Control, R&A) - Desirable Previous experience working with an automated support management and tracking tool in a support center environment Or relevant work experience of at least 3 Years in IT Support- Experience in Application Support/Technical Support department, with direct customer contact experience Working knowledge of Database, Cloud Applications, Networks, IT Infrastructure Familiarity with Operating Systems (2003, 2008, XP, Oracle, and VM Ware) SQL Experience (preferred) Previous experience working with an automated support management and tracking tool in a support centre environment Other Requirements Minimum Graduation degree - Graduate in Technical stream or Graduate in any field with relevant IT Certifications Strong desire to provide high-quality customer service Excellent written and verbal communication skills in English Excellent problem-solving skills Ability to effectively manage multiple tasks Strong organizational skills Team player who demonstrates positive, constructive interpersonal skills Willing to work overtime and holidays as requested Willing to work with a wide variety of cultures Willing to be contactable on an on-call basis after-hours by mobile phone Adhere to company standards, policy and procedure Abilities Ability and credibility to work effectively with both our internal and external customers at all levels of the organization Proven ability to work unsupervised or as a team member of both the local office team and wider company teams Creative thinking abilities, uses experiences and knowledge to create new ideas and think outside the square A self-starter with initiative, drive and strong desire to succeed Ability to work in a logical methodical manner Ability to work under stress and meet deadlines Flexibility with people and time ** Note: This job requires weekend support and shift work We operate 24x7 which can involve working during one of the below shifts (not limited to - shift timing can change) NAMER hours (Eastern Standard Time - 5.30 PM/ 6.30 PM IST or Pacific Standard Time 9.30 PM/ 10.30 PM IST onwards depending on Day Light Savings Time) EMEA hours - 12:00 PM/ 1 PM / 2 PM IST onwards depending on Day Light Savings Time APAC hours - 5.30 AM IST onwards Work hours/Shifts can change depending on Business requirements Career Level - IC1 In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. This involves resolving technical questions regarding the use of and troubleshooting for Oracle MICROS F&B Applications , as well as, post-sales non-technical customer inquiries via phone and electronic means. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters. Technical Support Analyst - Oracle MICROS F&B Applications Support Analyst -is specifically responsible for the 1 st level support for Oracle Hospitality product suite (including: Simphony, RES 3700, 9700, Materials Control, R&A) and associated interfaces. Duties & Responsibilities Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing technical/voice support to Customers using Oracle Hospitality Suite across North America, EMEA and Asia-Pacific. Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers Providing remote support delivery and performing problem cause analysis Collaborating with fellow support colleagues and other internal organizations to provide superior customer service Responsible for the entry, tracking and management of all incoming support calls in Oracle Support Ticketing tool. Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements. Anticipating customer needs and effectively addressing concerns related to their issue or resolution Providing direct technical assistance to customers via phone, email, and Remote tools Assist in configuring, installing, training and supporting the MICROS product suites (including: - Oracle Simphony,RES 3700,9700) and associated interfaces for selected strategic projects when required Ensure familiarity with new releases as they become available Obtain and maintain current certification in: Major Account accreditation Current application version Necessary SQL and technical skills Be familiar with and adhere to the latest configuration, installation, training and support standards and procedures Liaise with subject matter experts in the regional office on client requests for enhancements and development Work with the customers to ensure that contractual service expectations are exceeded Perform other duties as requested or as deemed appropriate Knowledge, Skills & Abilities Essential Minimum 3 years IT Support experience preferably in installing / configuring / supporting / administering food and beverage management software products like Oracle Simphony, RES 3700,9700 Previous experience in supporting hospitality software products, Oracle MICROS product suite (Simphony, RES 3700, 9700, Materials Control, R&A) - Desirable Previous experience working with an automated support management and tracking tool in a support center environment Or relevant work experience of at least 3 Years in IT Support- Experience in Application Support/Technical Support department, with direct customer contact experience Working knowledge of Database, Cloud Applications, Networks, IT Infrastructure Familiarity with Operating Systems (2003, 2008, XP, Oracle, and VM Ware) SQL Experience (preferred) Previous experience working with an automated support management and tracking tool in a support centre environment Other Requirements Minimum Graduation degree - Graduate in Technical stream or Graduate in any field with relevant IT Certifications Strong desire to provide high-quality customer service Excellent written and verbal communication skills in English Excellent problem-solving skills Ability to effectively manage multiple tasks Strong organizational skills Team player who demonstrates positive, constructive interpersonal skills Willing to work overtime and holidays as requested Willing to work with a wide variety of cultures Willing to be contactable on an on-call basis after-hours by mobile phone Adhere to company standards, policy and procedure Abilities Ability and credibility to work effectively with both our internal and external customers at all levels of the organization Proven ability to work unsupervised or as a team member of both the local office team and wider company teams Creative thinking abilities, uses experiences and knowledge to create new ideas and think outside the square A self-starter with initiative, drive and strong desire to succeed Ability to work in a logical methodical manner Ability to work under stress and meet deadlines Flexibility with people and time ** Note: This job requires weekend support and shift work We operate 24x7 which can involve working during one of the below shifts (not limited to - shift timing can change) NAMER hours (Eastern Standard Time - 5.30 PM/ 6.30 PM IST or Pacific Standard Time 9.30 PM/ 10.30 PM IST onwards depending on Day Light Savings Time) EMEA hours - 12:00 PM/ 1 PM / 2 PM IST onwards depending on Day Light Savings Time APAC hours - 5.30 AM IST onwards Work hours/Shifts can change depending on Business requirements

Job Title: Virtual Assistant (Admin & Client Coordination) Company: Safebooks Global Location: Ahmedabad Type: Full-Time (5pm to 2am ) About Safebooks Global Safebooks Global is a US-focused accounting outsourcing firm that supports CPAs, EAs, and accounting firms with bookkeeping, payroll, and tax support services. We help clients streamline their operations by providing reliable offshore support. Role Summary We are seeking a detail-oriented and proactive Virtual Assistant to handle day-to-day admin tasks and assist in client communication. This role will be key in supporting our US-based clients by ensuring smooth scheduling, follow-ups, and email management. Key Responsibilities Send professional emails and follow-ups to US clients and prospects. Call clients to set up appointments, meetings, and follow-ups (during US business hours). Manage calendar scheduling for the sales and client service teams. Maintain CRM and ensure client details and communication logs are updated. Assist in preparing client-facing documents and reports. Support basic data entry, document formatting, and administrative tasks. Communicate effectively with US-based clients in clear, professional English. Requirements 1-2 years of experience as a Virtual Assistant, Admin Assistant, or similar role. Excellent written and verbal English communication skills. Comfortable making outbound calls to US clients. Familiarity with tools like Gmail, Google Calendar, Zoom, and CRM systems. Organized, detail-oriented, and able to manage multiple tasks efficiently. Availability to work during US business hours (EST or CST preferred). Nice to Have Prior experience working with US clients. Knowledge of accounting or finance industry terminology (bonus). Familiarity with tools like Slack, ClickUp, or Trello. What We Offer Competitive salary. Exposure to global clients and professional growth opportunities. Supportive and collaborative team environment. To Apply: Send your resume and a short cover letter to shailesh@safebooksglobal.com Subject: Virtual Assistant Application

We have an urgent hiring requirement for Business Development Executive (US Accounting Domain) Job Title: Business Development Executive Company: Safebooks Global Location: Ahmedabad Industry: US Accounting Outsourcing Type: Full-Time - 5pm to 2am About Safebooks Global Safebooks Global is a growing US accounting outsourcing firm providing bookkeeping, payroll, and tax support services to CPAs, EAs, and accounting firms across the United States. We help our clients streamline operations, reduce costs, and scale efficiently by leveraging a skilled offshore workforce. Role Summary We are looking for a motivated and strategic Business Development Executive to drive new client acquisition in the US accounting sector. The candidate will be responsible for identifying prospects, executing outbound outreach, and generating qualified leads for our services. Key Responsibilities Identify and research potential clients (CPAs, EAs, accounting firms) in the US. Generate and nurture leads via cold calling, LinkedIn outreach, and email campaigns. Pitch Safebooks Global s outsourcing solutions to decision-makers. Coordinate discovery calls, demos, and meetings between prospects and senior leadership. Maintain accurate records in CRM and report on lead generation performance. Work closely with marketing to support campaigns and messaging alignment. Stay informed on industry trends and competitor activity. Requirements 1-3 years of experience in B2B sales or business development, preferably in outsourcing, accounting, or SaaS. Strong communication and interpersonal skills. Proven experience with outbound lead generation via cold calling and digital outreach. Familiarity with CRM tools (e.g., HubSpot, Zoho) and LinkedIn Sales Navigator. Comfortable working independently and in a remote team environment. Understanding of US accounting industry is a plus. Nice to Have Experience working with offshore teams or selling outsourcing solutions. Knowledge of US accounting software (QuickBooks, Xero, ADP, etc.). What We Offer Competitive salary + performance-based incentives. Opportunity to work with global clients in a growing industry. Career growth opportunities in a fast-scaling firm. To Apply: Send your resume + a short note on how you ve helped a company grow via cold outreach to SHAILESH@SAFEBOOKSGLOBAL.COM and JOBS@SAFEBOOKSGLOBAL.COM These positions are urgent, and we are looking for candidates who are available to join immediately . We would appreciate it if you could send me the details below. Name : Phone : Email : Current Location : No. Of Years of Experience in Relevant : Current CTC : Expected CTC : Designation: Current Company : Notice Period : Relocation : Additional Comments :

Responsible for end-to-end operations including purchasing pooja items, coordinating service execution, and ensuring smooth daily workflows. Must manage task assignments, vendor follow-ups, and timely delivery of prasad and related materials.

Overview Experience : 3-5 Years Location: Hyderabad Shift: 6:30 PM - 3:30 AM Skills: D365 Support About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Business Support Services, Market Research and Media Services . Responsibilities Provide First Line Assistance for Customers ( Microsoft D365 Users) Serve as a “ Microsoft D365 ” team member using the Service Now application to assist customers with resolution of their Microsoft D365 issues or administrative requests including but not limited to: Customer Setup/Change Requests Billing Issues New Financial Dimension Requests Project Transaction Corrections Troubleshoot Issues Revising Purchase Orders/Quotations Troubleshoot Transactions in Workflow Troubleshoot Login Issues Workflow Change Requests Accounts Payable Issues Complete and close ServiceNow support tickets in a timely manner and document the progress/resolution within the in the ticket. Provide light training to agency end users, including but not limited to, how to create projects, quotations, purchase orders, etc. Resolve employee onboarding and offboarding issues related to Project Triangle (Internal onboarding/offboarding process for the Microsoft D365 application). Assist with internal and external audit requests as needed. Escalate advanced Microsoft D365 support issues where necessary to Senior Microsoft D365 Support Team members or the Microsoft D365 Development Team. Assist with regression testing of code deployment to Microsoft D365 and Service This position will report to the ERP Support Manager and the ideal candidate will enjoy partnering with agency end users, Omnicom Shared Service departments, and fellow Microsoft D365 Support team members to resolve “Microsoft D365” helpdesk tickets and drive solutions for our customers (Microsoft D365 Users). Qualifications Graduate / Postgraduate degree in commerce / finance (must) Experience using Dynamics AX 2012 R3/Microsoft D365 as a Tech Support Proficient in Microsoft Word, Power Point, Outlook, Teams, and Excel Keen eye for detail and compassion for all project elements, large to small Extraordinary interpersonal skills; solid expertise in collaboration, flexibility, and diplomacy Talent for communicating in a clear, concise, and proactive manner Confidence to ask for answers when you have questions Demonstrated ability to work independently with minimal supervision. Prioritize tasks with aggressive deadlines. Ability to understand business concepts and issues as well as technical systems processes The ability to quickly prioritize tasks and adjust to changes in work tasks Work in 18:30 hrs -3:30 hrs IST

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving technical questions regarding the use of and troubleshooting for Oracle MICROS F&B Applications , as well as, post-sales non-technical customer inquiries via phone and electronic means. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Technical Support Analyst - Oracle MICROS F&B Applications Support Analyst -is specifically responsible for the 1 st level support for Oracle Hospitality product suite (including: Simphony, RES 3700, 9700, Materials Control, R&A) and associated interfaces. Duties & Responsibilities Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing technical/voice support to Customers using Oracle Hospitality Suite across North America, EMEA and Asia-Pacific. Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers Providing remote support delivery and performing problem cause analysis Collaborating with fellow support colleagues and other internal organizations to provide superior customer service Responsible for the entry, tracking and management of all incoming support calls in Oracle Support Ticketing tool. Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements. Anticipating customer needs and effectively addressing concerns related to their issue or resolution Providing direct technical assistance to customers via phone, email, and Remote tools Assist in configuring, installing, training and supporting the MICROS product suites (including: - Oracle Simphony,RES 3700,9700) and associated interfaces for selected strategic projects when required Ensure familiarity with new releases as they become available Obtain and maintain current certification in: Major Account accreditation Current application version Necessary SQL and technical skills Be familiar with and adhere to the latest configuration, installation, training and support standards and procedures Liaise with subject matter experts in the regional office on client requests for enhancements and development Work with the customers to ensure that contractual service expectations are exceeded Perform other duties as requested or as deemed appropriate Knowledge, Skills & Abilities Essential Minimum 3 years IT Support experience preferably in installing / configuring / supporting / administering food and beverage management software products like Oracle Simphony, RES 3700,9700 Previous experience in supporting hospitality software products, Oracle MICROS product suite (Simphony, RES 3700, 9700, Materials Control, R&A) - Desirable Previous experience working with an automated support management and tracking tool in a support center environment Or relevant work experience of at least 3 Years in IT Support- Experience in Application Support/Technical Support department, with direct customer contact experience Working knowledge of Database, Cloud Applications, Networks, IT Infrastructure Familiarity with Operating Systems (2003, 2008, XP, Oracle, and VM Ware) SQL Experience (preferred) Previous experience working with an automated support management and tracking tool in a support centre environment Other Requirements Minimum Graduation degree - Graduate in Technical stream or Graduate in any field with relevant IT Certifications Strong desire to provide high-quality customer service Excellent written and verbal communication skills in English Excellent problem-solving skills Ability to effectively manage multiple tasks Strong organizational skills Team player who demonstrates positive, constructive interpersonal skills Willing to work overtime and holidays as requested Willing to work with a wide variety of cultures Willing to be contactable on an on-call basis after-hours by mobile phone Adhere to company standards, policy and procedure Abilities Ability and credibility to work effectively with both our internal and external customers at all levels of the organization Proven ability to work unsupervised or as a team member of both the local office team and wider company teams Creative thinking abilities, uses experiences and knowledge to create new ideas and think outside the square A self-starter with initiative, drive and strong desire to succeed Ability to work in a logical methodical manner Ability to work under stress and meet deadlines Flexibility with people and time *Note: This job requires weekend support and shift work We operate 24x7 which can involve working during one of the below shifts (not limited to - shift timing can change) NAMER hours (Eastern Standard Time - 5.30 PM/ 6.30 PM IST or Pacific Standard Time 9.30 PM/ 10.30 PM IST onwards depending on Day Light Savings Time) EMEA hours - 12:00 PM/ 1 PM / 2 PM IST onwards depending on Day Light Savings Time APAC hours - 5.30 AM IST onwards Work hours/Shifts can change depending on Business requirements Career Level - IC1 In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. This involves resolving technical questions regarding the use of and troubleshooting for Oracle MICROS F&B Applications , as well as, post-sales non-technical customer inquiries via phone and electronic means. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters. Technical Support Analyst - Oracle MICROS F&B Applications Support Analyst -is specifically responsible for the 1 st level support for Oracle Hospitality product suite (including: Simphony, RES 3700, 9700, Materials Control, R&A) and associated interfaces. Duties & Responsibilities Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing technical/voice support to Customers using Oracle Hospitality Suite across North America, EMEA and Asia-Pacific. Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers Providing remote support delivery and performing problem cause analysis Collaborating with fellow support colleagues and other internal organizations to provide superior customer service Responsible for the entry, tracking and management of all incoming support calls in Oracle Support Ticketing tool. Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements. Anticipating customer needs and effectively addressing concerns related to their issue or resolution Providing direct technical assistance to customers via phone, email, and Remote tools Assist in configuring, installing, training and supporting the MICROS product suites (including: - Oracle Simphony,RES 3700,9700) and associated interfaces for selected strategic projects when required Ensure familiarity with new releases as they become available Obtain and maintain current certification in: Major Account accreditation Current application version Necessary SQL and technical skills Be familiar with and adhere to the latest configuration, installation, training and support standards and procedures Liaise with subject matter experts in the regional office on client requests for enhancements and development Work with the customers to ensure that contractual service expectations are exceeded Perform other duties as requested or as deemed appropriate Knowledge, Skills & Abilities Essential Minimum 3 years IT Support experience preferably in installing / configuring / supporting / administering food and beverage management software products like Oracle Simphony, RES 3700,9700 Previous experience in supporting hospitality software products, Oracle MICROS product suite (Simphony, RES 3700, 9700, Materials Control, R&A) - Desirable Previous experience working with an automated support management and tracking tool in a support center environment Or relevant work experience of at least 3 Years in IT Support- Experience in Application Support/Technical Support department, with direct customer contact experience Working knowledge of Database, Cloud Applications, Networks, IT Infrastructure Familiarity with Operating Systems (2003, 2008, XP, Oracle, and VM Ware) SQL Experience (preferred) Previous experience working with an automated support management and tracking tool in a support centre environment Other Requirements Minimum Graduation degree - Graduate in Technical stream or Graduate in any field with relevant IT Certifications Strong desire to provide high-quality customer service Excellent written and verbal communication skills in English Excellent problem-solving skills Ability to effectively manage multiple tasks Strong organizational skills Team player who demonstrates positive, constructive interpersonal skills Willing to work overtime and holidays as requested Willing to work with a wide variety of cultures Willing to be contactable on an on-call basis after-hours by mobile phone Adhere to company standards, policy and procedure Abilities Ability and credibility to work effectively with both our internal and external customers at all levels of the organization Proven ability to work unsupervised or as a team member of both the local office team and wider company teams Creative thinking abilities, uses experiences and knowledge to create new ideas and think outside the square A self-starter with initiative, drive and strong desire to succeed Ability to work in a logical methodical manner Ability to work under stress and meet deadlines Flexibility with people and time *Note: This job requires weekend support and shift work We operate 24x7 which can involve working during one of the below shifts (not limited to - shift timing can change) NAMER hours (Eastern Standard Time - 5.30 PM/ 6.30 PM IST or Pacific Standard Time 9.30 PM/ 10.30 PM IST onwards depending on Day Light Savings Time) EMEA hours - 12:00 PM/ 1 PM / 2 PM IST onwards depending on Day Light Savings Time APAC hours - 5.30 AM IST onwards Work hours/Shifts can change depending on Business requirements

Facilitate the care team in coordinating care for visits and for future healthcare needs and ensure that proper care has been provided to each patient as per plan. Handle calls from patients if needed. Resolve the reason for the call or route to the appropriate party. Provide an effective communication link between patient and medical staffincluding relaying messages from providersgathering information from patients for providersetc. Support in medication refill process. Ensure that information goes when and where it is needed. Coordination with clinical and non clinical support services (LaboratoryOTAdmission Billing F&BHouse Keeping Pharmacyand Maintenance) to facilitate the IP Care. Ensure that all patients are tracked and data entered into systems for follow-up and reporting. Coordinate with the medical staff to ensure that case management services are provided to patients with complex medical and/or psychosocial problems. Work with the medical staff to developimplement and carry out improvement programs Ensure that disease and other registry data entry is up to date and use registry Use and update the directory of resources in the service area to meet basic health and human needs. Be facile at using the resources available within the Center. Act as a back-up to other Patient Care Coordinator or to other Care Team members as needed. Facilitate the admission and discharge process as per policy. Act proactively in quality improvement program. Perform other duties as assigned by relevant authorities. Additional Responsibility: as a PCPNDT Coordinator To facilitate the process of Ultra Sonography ( RegistrationQueuingScanning & Report Delivery) Stick to PCPNDT Guidelines Take care of Register entry and Filling up of Form F Ensure Compliances are met according to PCPNDT Guidelines Candidate Requirements: Proficiency in verbal communication in English and Spanish and understanding of basic written English and Spanish. Demonstrated ability to work effectively in a team environment. Demonstrated problem solving skills in a complex environment. Demonstrated effective interpersonal relationship and customer service skills. Good organizational and time management skills Good working knowledge of local social service resources or skills to acquire and use this knowledge and information expeditiously. Ability to work effectively with people from diverse cultures and diverse socioeconomic situations. Basic level of skill with Microsoft WordExcel and ability to use other computer programs and applications in ways that facilitate panel management. Behavioral Competencies: Accountability: For the relevant processes Customer-Focus : Listen to the voice of the customer and strive to delight them by exceeding their expectations Teamwork : f someone needs helphelp them Initiative : Be innovativeapply fresh ideasand continuously improve how you do your work Confidentiality: Maintain strict confidentiality and respect the privacy of others Ethical: Demonstrate integrityhonestyand stewardship in all encounters at work Respect: Demonstrate consideration and appreciation for co-workers and patients Communication : Demonstrate the ability to convey thoughts and ideas as well as understand perspective of others

Responsibilities: * Conduct keyword research and on-page optimization. * Provide exceptional customer support. * Analyze website performance using SEO tools. Send your Updated CV - sandeep.prajapati@cloudabn.com Contact- 9936254541. Sales incentives Annual bonus

Engaging with potential & existing clients via phone to promote properties, generate leads & drive sales Meet sales targets through effective calling techniques Handle customer queries, provide sales support Close deals with strong negotiation skills

Engaging with potential & existing clients via phone to promote properties, generate leads & drive sales Meet sales targets through effective calling techniques Handle customer queries, provide sales support Close deals with strong negotiation skills

Job description: Designation : AVP Business Assurance Reporting To : President Location : Bangalore Overview: In order to support the growth plans, Innoviti is looking to bring on board a Head Of Operations for the large, mid-size and small retailers. Primary focus has to be retention of revenue and prevention of competition entry into customers by strengthening customer interface, deliver world class service levels and build customer advocacy. Getting Innoviti terminals dispatched to regional warehouses, deployed in retail outlets and ecommerce sites across PAN India and running 24*7 support (tele-support and tech. support teams) to make sure we dont lose single transaction to competitor. Key OKRs: Increase Gross Transaction Volume (GTV) per retail outlet. Reduce operational cost by eliminating frequent issues. Duties/ Activities/ Interactions: Understand the underlying levers of Innovitis business and the impact operations makes on those to arrive at a plan for meeting the business goals of the company. Develop a risk framework for the operations team and monitor and mitigate risk. Develop operational OKRs and targets for each and every individual in the operations team aligned with the companys OKRs. Hire, mentor and coach team members to independently and responsibly drive OKRs. Run day-to-day supply chain and customer operations including reviews, escalation management, performance management for supply chain, call centre support and tech. support. Reduce support cost by interacting with engg. team or hardware vendor to improve frequent software issues or hardware issues. Proactive communication to customer (HO and outlet level) about status of open issues to reduce their anxiety. Make sure customers stay engaged till the issues are eliminated. Stay active 24*7 (including week offs and holidays) to make sure team is on track for issues resolutions and target achievements. Travel 5 days in a month across India and meet Head of Operations of retailers to review support metrics. Improve operational processes and performance to meet expectations of customers. Capabilities Handling operations for large retailers present PAN India to single show owners, in a thin margin competitive market. Expert in process improvement and data-based performance assessment. Experience in supply chain management, including inventory, manufacturing, and warehousing. An enriched perspective is desirable e.g. cross-functional business exposure, Internet business exposure, etc. Demonstrated ability of moving deep into issues to guide team into solving them, and extracting oneself rapidly to focus on the larger picture. Demonstrated ability of managing tough customer interactions caused by operational lapses, and building back customer trust through redressal of those. Demonstrated ability of non-tolerance to ethical or performance issues in the team. Values/Drivers: Urgency towards business, hardwork, higher aspirations, passion towards excellence, selfmanagement, and curiosity. Profile: B.E./B.Tech/M.E./M.Tech/MBA from reputed tier 1 or tier 2 colleges only. Proven track record of 10 years+ of running B2B operationsin Retail industry in a leadership position. At least 5 years in a position reporting to the COO or #3 in the organization. A record of creation and growth of relationships with top management in large organizations would be critical.

A. PRIMARY Responsibilities Solution Design and Architecture Lead the design and architecture of ServiceMax solutions, ensuring alignment with business requirements and industry standards. Technical Leadership Provide technical leadership and guidance to development teams throughout the project lifecycle, from requirements gathering to solution deployment. Business Engagement Collaborate closely with business to understand their needs, gather requirements, and translate them into effective ServiceMax solutions. Customization and Configuration Oversee the customization, configuration, and implementation of ServiceMax modules to meet specific business needs. Integration Design and implement integrations between ServiceMax and other enterprise systems, ensuring seamless data flow and interoperability. Quality Assurance Ensure the quality and performance of ServiceMax solutions through rigorous testing, validation, and troubleshooting. Documentation Create comprehensive technical documentation, including architectural diagrams, design specifications, and user guides. Training and Support Provide training and support to business and technical teams on the use and maintenance of ServiceMax solutions. Continuous Improvement Stay up to date with the latest advancements in ServiceMax and related technologies and proactively recommend improvements and innovations. Build alignment between the IT organization and the Business/Functional units to ensure that the IT organization delivers the maximum business value via business capability enablement in the APAC. Ensuring a real-time understanding of the changing requirements and market conditions of a Business. B. DUTIES We are seeking an experienced and highly skilled Technical Architect specializing in ServiceMax to join our team. As a Technical Architect, you will play a critical role in designing and implementing comprehensive solutions that meet our business needs. You will be responsible for leading the architectural design, development, and deployment of ServiceMax solutions, ensuring they are scalable, robust, and aligned with industry s best practices. C. KEY PERFORMANCE INDICATORS Alignment of IT service delivery and business expectation in the project. Proactively providing IT services and support to achieve customer satisfaction. Successfully build and maintain good business IT relationships via business alignment, user adoption and communication. Strong customer service oriented and commitment to the needs of businesses. Highly effective communication between business stakeholders, IT stakeholders and external consultants. D. RELATIONSHIPS INTERNAL Work with the key business users in the project team. Partner with Business Stakeholders/Program Manager/Project Manager/Solution Delivery Team to provide consultation services for business users. EXTERNAL Work with the Solution Provider for regional initiatives implementation. Coordinate internal and external consultant team to provide effective IT support and CI service to business and meet business expectations. E. REQUIREMENT PROFILE (QUALIFICATIONS/KNOWEDGE AND SKILLS REQUIRED) bachelors degree (or above) in IT, Computer or comparable fields. 10+ years of work experience in Development, Technical Analyst or Solution Architect roles, knowledge experience in ServiceMax/Salesforce Service Cloud, business applications analysis or relevant to IT support services. Strong knowledge of field service management processes and best practices. Familiarity with Salesforce platform and its integration with ServiceMax. Excellent communication and interpersonal skills. Good command of written and spoken English. Willing to meet challenges, hard working able to work under pressure.

So, what s the role all about We are seeking a proactive and detail-oriented Technical Support Engineer to join our support operations team. In this role, you will provide Tier 3 support for deployed applications, monitor system dashboards and alerts, and collaborate with advanced support and RD teams to ensure high availability, performance, and reliability of our services. This is a 24x7 rotational support role critical to maintaining seamless global operations. How will you make an impact Monitor and manage production environments using tools like Azure Monitor , Application Insights , Grafana , and Kibana . Respond to Azure alerts , investigate telemetry and logs, and identify root causes of application issues. Troubleshoot REST APIs using Postman , diagnose request/response failures, and validate integrations. Perform log analysis and diagnostics using Kibana and Application Insights . Collaborate with Tier 4 support and RD to escalate and resolve complex incidents. Ensure accurate and timely resolution of issues within defined SLAs and KPIs . Contribute to the creation of runbooks, knowledge base articles, and standard operating procedures (SOPs). Participate in 24x7 rotational shifts , including nights, weekends, and holidays. Have you got what it takes bachelors degree in Computer Science, Information Technology, or related field (B. E/B. Tech/BS). 3-5 years of experience in technical support , application monitoring , or cloud support services . Strong hands-on experience with: Azure Cloud Services (Monitor, Alerts, Application Insights) Grafana and Kibana for metrics/logs visualization Postman for API testing and troubleshooting Good understanding of cloud-native web applications and microservices architecture. Familiarity with Linux/Unix systems and basic shell commands. Experience with ITSM/ticketing tools like ServiceNow , Jira , or Zendesk . Excellent communication, analytical thinking, and problem-solving skills. Willingness to work in a 24x7 rotational support model . You will have an advantage if you also have: Scripting knowledge in Shell , PowerShell , or Python . Understanding of containerization (Docker) and orchestration (Kubernetes). ITIL Foundation certification or working knowledge of ITIL processes. Exposure to CI/CD pipelines and DevOps practices. What s in it for you Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr ! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas , and a vibrant, interactive atmosphere. Requisition ID: 7435 Reporting into: Technical Manager / Director of Engineering Role Type: Individual Contributor About NiCE

The Fieldwork Coordinator is responsible for all aspects of recruitment for quantitative and qualitative projects in the US market and assisting the Project Managers in making sure studies are delivered in accordance with the specs given by the client. The Fieldwork Coordinator liaise with other team members to deliver the project, being fully responsible for the sampling and setup aspects of the allocated projects. The Quantitative Fieldwork Coordinator is one of the key team members in the execution of the quantitative project, and is responsible for field management and sample strategies, and will be accountable for coordinating with respondents and vendors. They will assist with the set-up of the study and other project requirements as needed. Essential Duties and Responsibilities: The Fieldwork Coordinator responsibilities listed below are inclusive but not limited to Execute end to end project related tasks which include (but not exclusively) link setup, link testing, set up and delivery of study invitations via custom tools, manage exclusion lists, and incentive reconciliation. Manage and control of sampling for the allocated projects from the setup for internal invites to custom recruitment. Excellent understanding of project recruitment methodology for studies; coordinate with project assistants to best utilize available options for maximum results. Build a sampling plan for the projects allocated. Liaise with other teams to maximize internal sample resources via phone recruitment, custom emails and other custom recruitment solutions. Review projects on a regular basis and inform project managers when internal sampling strategies have been exhausted. Provide recruitment update to the project management team upon request. Ensure projects are completed in line with timelines stipulated by the client. Come up with alternative sampling strategies when internal panel sample is not sufficient to reach total sample sizes of projects. Track, monitor and report on sampling performance at a project level. Have an excellent understanding of the M3 sampling, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability. Address Project Managers and other stakeholders requests in timely manner Attend meetings with PMs regarding assigned projects to ensure project specifications, client needs, timelines, and responsibilities are understood. Takes notes and fill checklists during key meetings and share them with the attendees afterwards Host internal or setup external market research pretest/pilot interviews for clients, and ensure interviews are conducted on time and as planned. This will require direct client and respondent interactions. Track, monitor and report on custom recruitment performance. Support PMs ensuring that projects are closed and ready for invoicing in a timely manner Setup Dynamic Audiences on projects based on the clients specifications. Essential Job functions: Including, but not limited to the following: Maintain regular and punctual attendance Work cooperatively with others Comply with all company policies and procedures Communicate (verbally and written) in a timely manner with clients and internal stakeholders Adopt new procedures and processes Supervisory Responsibility: No Outcomes: Keep M3 outsourced project recruitment rate under the given KPIs per market Achieve monthly revenue, profit, and CSS targets on assigned projects - 6.5 or higher, 46.9%+ GP Improve panel user experience by achieving 85% Dynamic Audience usage, and 50% efficiency of the tool. High process adherence Have an excellent understanding of the M3 platforms and dynamic audience, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project deliverability and provide detailed feedback on changes to tools and processes. Custom recruitment effectiveness - maintain outsource rate at 5% or lower for US HCPs surveys. Competencies: Communication - able to clearly communicate with client and internal stakeholders effectively. Teamwork - Be able to work as part of a team and show flexibility in the tasks they are asked to perform Detail oriented - Ensure accuracy and display excellent attention to detail Independently motivated - inspired by working in a dynamic environment, and able to prioritize tasks throughout the workday Comfortable with change, ability to derive opportunity from uncertainty Responsive and able to work we'll under pressure Ability to help manage multiple projects accurately and on time in a fast-paced environment, where deadlines can move, and other changes often occur in real time. Qualifications bachelors degree or equivalent required Relevant coursework in market research or healthcare preferred but not required.

Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and we'llness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental we'llbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial we'llbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as we'll as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical we'llbeing - Our green campus promotes physical we'llbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for - Apply outstanding analytical problem solving - translating business problems into analytical problems and applying the best combination of math/stats/data techniques to solve the problem in the most effective manner - Accountable for delivery of Insights related using BI tools like, Excel, R etc - Engage with the identified partner/s to ensure that day to day operational issues/queries are resolved - Serve as the subject matter expert and take complete ownership of process/operations Assist team members - Lead urgent and complex analysis; Serve as the first point of escalation and ensure effective delivery of reports and resolution of issues at hand and involve the manager if & when required - Plan and prepare weekly work schedule for colleagues in the team to ensure critical metric delivery - Following our Business Code of Conduct and always acting with integrity and due diligence - Driving and implementing CI Projects and innovation for their teams - Deep expertise in a process or field - First line team supervisory responsibility on process mentoring, on the job training, coordinating and communicating - Maintain relationships with multiple partners, handle customer issues within process - Solves complex operational problems You will need Experience in Data Analysis/BI Reporting. Ability to Manage large datasets and identify outliers. Ability to perform ad-hoc analysis and present results in a clear manner. Ability to translate requirements from stakeholder into meaningful products 1. Adv Excel & SQL 2. In depth knowledge on Data modeling ETL, data warehousing, BI tools Alteryx, R,SSIS 3. Basic Statistical Concepts and Data visualization,data story telling skills 4. Process Mapping Tools and Techniques 5. Domain knowledge on maintenance/energy ops 6. Strong Verbal and Written Communication

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Career Level - IC1 In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters.

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Lead Engineer (Senior Manager) sits on the Enterprise Architecture - Forward Engineering Team which drives transformative innovation at Allstate by leveraging artificial intelligence to solve our most complex business challenges with a dynamic, forward-thinking engineering approach. We embed Generative AI into every facet of our work, consistently delivering cutting-edge solutions and outstanding results. Our diverse and highly skilled team is committed to continuous learning, eagerly adopting emerging skills, technologies, and tools to propel the business forward and unlock new opportunities. Key Responsibilities Provide technical leadership over enterprise engineering initiatives, connect across technology ecosystems and multiple disciplines Identify opportunities to enhance process and technology solutions. Create and articulate the case for change by highlighting the potential business/customer benefits. Works in partnership with architecture and multiple product engineering teams to develop comprehensive solutions, define technical plans for capability development and enterprise lifecycle initiatives. Leverage a strong understanding of product, design and business priorities to solve high impact, highly complex problems. Provide hands-on leadership to multiple teams of software engineers across the enterprise. Provide detailed technical expertise on one or more technologies contributing to complex design decisions and detailed problem analysis Provide thought leadership, innovative ideas, and deliver cutting edge technical solutions across engineering/product teams Envision engineering solutions that deliver business value and best in-class end-user experience Act as a leader during high profile problem analysis situations and contribute to ATSV-wide analysis and resolution of major problem issues - provide updates to leadership and governing process management. Education 4 year Bachelors Degree (Preferred) Experience 15 or more years of experience (Preferred) Supervisory Responsibilities This job has supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Shift B (India)

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description About the Role We re on the hunt for a dynamic Full Stack AI Engineer to join our growing team and help build the next generation of AI-powered applications. This role blends deep technical expertise in full-stack development with hands-on experience in Generative AI, enabling you to create intelligent, scalable, and user-centric solutions. Key Responsibilities Design and develop full-stack applications using Java Spring Boot, Python, and modern front-end frameworks (React, Angular, or Vue.js). Integrate Generative AI models and APIs into enterprise-grade solutions. Build and maintain APIs, microservices, and data pipelines to support AI-driven features. Implement CI/CD pipelines, containerization (Docker), and orchestration (Kubernetes). Deploy and manage applications on cloud platforms, preferably Microsoft Azure. Collaborate with cross-functional teams to deliver high-quality, AI-powered software solutions. 4+ years of full-stack development experience with Java Spring Boot and Python. Proven experience with Generative AI frameworks (e.g., OpenAI, Hugging Face, LangChain) and APIs. Strong understanding of CI/CD pipelines, DevOps practices, and infrastructure as code. Hands-on experience with Microsoft Azure cloud services. Proficiency in front-end development using JavaScript, TypeScript, and modern frameworks. Familiarity with containerization (Docker) and orchestration (Kubernetes). Excellent problem-solving skills and a passion for innovation. Strong communication and collaboration abilities. Preferred Skills Experience with vector databases, prompt engineering and fine-tuning LLMs. Exposure to multi-modal AI systems and agentic AI frameworks. Background in MLOps or AI model deployment on cloud platforms

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Around 5+ Years experience as Oracle Database engineer/ Core DBA - Clear understanding of Oracle Database Architecture - including the latest version of Oracle 12c & 19c) - knowledge and good experience in the following areas RAC, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker - Experience in handling database recovery scenarios - Experience in solve various installation and patching issues - Exposure & good knowledge in Cloud technologies- Oracle Cloud Infrastructure (OCI/ExaCC), AWS and MS Azure will be an added advantage. - Ability to work under pressure - quick thinking and remaining calm during stressful situations. - Ability to quickly grasp complex technical issues. - Excellent written and verbal communication skills. - Willingness to work in shifts (including Night shifts as part of 24X7 rota) and on weekends . - Appetite to learn new technologies and constantly improve technical skills - Good academic background and Oracle Certifications is a must. An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. Career Level - IC2 As a Systems Engineer, you will interface with the customers IT staff on a regular basis. Either at the clients site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should have knowledge of some Oracle products and one platform that is being supported. You will be expected to work with only general guidance from senior engineers and management and, in some areas may work independently. Around 5+ Years experience as Oracle Database engineer/ Core DBA - Clear understanding of Oracle Database Architecture - including the latest version of Oracle 12c & 19c) - knowledge and good experience in the following areas RAC, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker - Experience in handling database recovery scenarios - Experience in troubleshooting various installation and patching issues - Exposure & good knowledge in Cloud technologies- Oracle Cloud Infrastructure (OCI/ExaCC), AWS and MS Azure will be an added advantage. - Ability to work under pressure - quick thinking and remaining calm during stressful situations. - Ability to quickly grasp complex technical issues. - Excellent written and verbal communication skills. - Willingness to work in shifts (including Night shifts as part of 24X7 rota) and on weekends . - Appetite to learn new technologies and constantly improve technical skills - Good academic background and Oracle Certifications is a must. An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

Sr Data Service Specialist Ahmedabad, Gujarat, IND Apply Description Job Summary: Repario Data Services seeks a Senior Data Service Specialist, the fast-growing global legal data services organization. The Senior Data Service Specialist will be assigned ownership of a specific project piece and must prepare, process, and perform quality control on electronic data. To provide quality results to our clients while meeting time-sensitive deadlines. This is a position within the Data Services Department that supports e-discovery services, hosting services, and production support services. Role and Responsibilities: The general responsibilities of this position include, but are not limited to, the following: Strong understanding of all aspects of eDiscovery and forensics workflow, from receiving data through client delivery and data disposition Essential ability to ingest, dedupe, and implement complex data filtering criteria Upload to Relativity databases. Process and code data utilizing technology software, such as 4iG, Venlo, Nuix, Relativity, etc. Database and load file creation for various document review platforms Media creation and duplication Able to work collaboratively with other departments and support company directives Exercise strong problem-solving skills. Accurately and consistently complete all necessary paperwork for project tracking, status, quality assurance, and reporting. Ensure high-quality, timely delivery to meet and exceed client expectations. Identify and implement process improvements with approval Complete ongoing professional development Strong knowledge of all documentation for project tracking, status, quality assurance, reporting, and billing Identify and escalate issues internally, as appropriate, to achieve timely and client-satisfactory resolutions. Ensure high-quality, timely delivery to meet and exceed client expectations. Exhibits a proactive approach to assigned tasks Influence others within the department to consistently exhibit a positive, can do attitude that seeks to perform at the highest level possible. Ability to work with other peers in a manner that supports company initiatives Flexibility to work nights and weekends as necessary Readily able to learn and master new software packages Ability to maintain a high level of accuracy and attention to details Ability to work comfortably in a fast-paced, deadline-sensitive industry Demonstrates a sound work ethic, including timely adherence to work schedule and attendance Demonstrates a desire for ongoing growth and self-improvement Requirements High School diploma or equivalent required; technical college degree/course certificates desired Software certification in one or more of Repario s key processing and/or review platforms desired, such as Relativity, Nuix, Reveal Brainspace or equivalent. ? 3 to 5 years of experience in a litigation technology role Strong knowledge of computer hardware, operating systems, and software Strong knowledge of Microsoft Office products, with strong skills in Excel Strong skills in the use of Adobe Acrobat Knowledgeable in the use of Repario s key litigation technology software platforms, Relativity, Nuix, Reveal Brainspace or equivalent. Able to work independently or in collaboration with other departments to support company directives; demonstrate initiative Demonstrate strong communication skills, both written and verbal Exercise strong problem-solving skills, critical thinking Ability to learn and master new software packages Maintain a high level of accuracy and attention to detail Work comfortably in a fast-paced, deadline-sensitive industry Demonstrate sound work ethics, including adherence to work schedule, attendance, and deadlines Demonstrate desire for ongoing growth and self-improvement. Exhibit common sense, value of relationships, effective listening, awareness of the human side of business; emotionally and socially intelligent Practices extreme ownership and accountability for work product, interactions, and leadership of others, including difficult conversations and performance feedback. About the Business: Repario is an international, end-to-end eDiscovery service provider founded in 2023. Established via the merger of five established eDiscovery companies, each bringing their own expertise and specialty areas to our consolidated practice, Repario offers a comprehensive suite of services unmatched elsewhere in the industry. We provide expert digital forensics, incident response, and eDiscovery solutions focused primarily on the legal sector. We are a growing, entrepreneurial company seeking top-tier talent to help us provide exceptional value to our existing clients, while assisting in growing our market share and geographic footprint. We prioritize accuracy, security and timely delivery and are dedicated to providing our clients with the highest level of service and support. Apply

Data Service Specialist Ahmedabad, Gujarat, IND Apply Description Job Summary: Repario Data Services seeks a Data Service Specialist, the fast-growing global legal data services organization. The Data specialist will be assigned ownership of a specific project piece and must prepare, process, and perform quality control on electronic data. To provide quality results to our clients while meeting time-sensitive deadlines. This is a position within the Data Services Department that supports e-discovery services, hosting services, and production support services. Role and Responsibilities: The general responsibilities of this position include, but are not limited to, the following: Basic understanding of all aspects of eDiscovery and forensics workflow, from receiving data through client delivery and data disposition Essential ability to ingest, dedupe, and implement complex data filtering criteria Upload to Relativity databases. Process and code data utilizing technology software, such as 4iG, Venlo, Nuix, Relativity, etc. Database and load file creation for various document review platforms Media creation and duplication Able to work collaboratively with other departments and support company directives Exercise strong problem-solving skills. Accurately and consistently complete all necessary paperwork for project tracking, status, quality assurance, and reporting. Ensure high-quality, timely delivery to meet and exceed client expectations. Identify and implement process improvements with approval Complete ongoing professional development Basic knowledge of all documentation for project tracking, status, quality assurance, reporting, and billing Identify and escalate issues internally, as appropriate, to achieve timely and client-satisfactory resolutions. Ensure high-quality, timely delivery to meet and exceed client expectations. Exhibits a proactive approach to assigned tasks Influence others within the department to consistently exhibit a positive, can do attitude that seeks to perform at the highest level possible. Ability to work with other peers in a manner that supports company initiatives Flexibility to work nights and weekends as necessary Readily able to learn and master new software packages Ability to maintain a high level of accuracy and attention to details Ability to work comfortably in a fast-paced, deadline-sensitive industry Demonstrates a sound work ethic, including timely adherence to work schedule and attendance Demonstrates a desire for ongoing growth and self-improvement Requirements High School diploma or equivalent required; technical college degree helpful Software certification in one or more of Repario s key processing and/or review platforms desired, such as Relativity, Nuix, Reveal Brainspace or equivalent. ? 0 to 1 year of experience in a litigation technology role Basic knowledge of computer hardware, operating systems, and software Working knowledge of Microsoft Office products, with strong skills in Excel Basic level skills in the use of Adobe Acrobat Knowledgeable in the use of Repario s key litigation technology software platforms, Relativity, Nuix, Reveal Brainspace or equivalent. ? Able to work independently or in collaboration with other departments to support company directives; demonstrate initiative Demonstrate strong communication skills, written and verbal Exercise strong problem-solving skills, critical thinking Ability to learn and master new software packages Maintain high level of accuracy and attention to details Work comfortably in a fast-paced, deadline-sensitive industry Demonstrate sound work ethics, including adherence to work schedule, attendance and deadlines Demonstrate desire for ongoing growth and self-improvement. Exhibit common sense, value of relationships, effective listening, awareness of the human side of business; emotionally and socially intelligent Practices extreme ownership and accountability for work product, interactions and leadership of others, including difficult conversations and performance feedback.? About the Business: Repario is an international, end-to-end eDiscovery service provider founded in 2023. Established via the merger of five established eDiscovery companies, each bringing their own expertise and specialty areas to our consolidated practice, Repario offers a comprehensive suite of services unmatched elsewhere in the industry. We provide expert digital forensics, incident response, and eDiscovery solutions focused primarily on the legal sector. We are a growing, entrepreneurial company seeking top-tier talent to help us provide exceptional value to our existing clients while assisting in growing our market share and geographic footprint. We prioritize accuracy, security and timely delivery and are dedicated to providing our clients with the highest level of service and support. Apply

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. . Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

NEC Software Solutions (India) Private Limited! is based in Mumbai (Worli & Airoli) and Bangalore. It is one of the foremost providers of end-to-end IT services across various sectors. We work with diverse industry verticals which include publishing, media, financial services, retail, healthcare and technology companies around the world. Our customers range from two-person startups to $bn listed companies. We have more than 30 years of experience in providing end to end IT services across the globe and have earned a reputation for delighting our customers by consistently surpassing expectations and helping them deliver robust, market-ready software products that meet the highest standards of engineering and user experience. Supported by more than 1300 exceptionally talented manpower, we are a hub for offshore support and technology services. Job Description Role Summary: The Associate Client Services Manager has responsibility for assisting the Senior Client Service Manager with the day-to-day management and of contracted services to specific customer accounts. This involves working across the organisation to ensure all services are delivered to contractual Service Level Agreements (SLA s) or to reasonable endeavour performance targets (contract dependent) in line with the customer requirements, and to act as one of the point of contacts for all service delivery escalations. The core responsibilities of the role will be to: Assist with transition of a major client into BAU Service Operation Ensuring end to end services provided to our Customer are functioning and meet contracted service levels and quality standards Will develop, under supervision from the Senior CSM, customer and third party relationships at all levels to maximise customer satisfaction and ensure services are in line with the customer s IT/IS business strategy and processes Assist with the production monthly reports for example but not limited to the Service Performance Report and Service Credit calculations Be involved in set up of the service, assisting with the production of deliverable documents Assist the Senior CSM with working across the organisation to document, monitor, measure and improve services delivered to Customers through the use of Service Improvement Plans Assist the Senior CSM on escalations for Service teams and work with the Senior CSM & the Customer to ensure correct outcomes are achieved and in line with contracted servicesProvide excellent communication to your Customer, third party and internal to Service teams Assist the Senior CSM to ensure acceptance of new or amended services Job Description/Request for Resource FM074:Request for Recruitment Version:1.2 Release Date: November,18 2005 CONFIDENTIAL Page 2 of 3 into production and the ongoing management to contracted service levels They will understand and ensure adherence to corporate policy, processes, procedures and guidelines Assist with activities which minimise Service Credit liabilities through the use of Service Improvement or Risk Management Deputise for the Senior CSM when required Overall Project/Task description The successful candidate will be required to undergo security clearance. Continuation of the role will be contingent on successfully obtaining and maintaining the required clearance. In the future you may be required to join an out of hours rota for the provision of application support services outside of normal working hours (on a 24 hours x 7 days basis, specifically overnight, at weekends, and over Public Holidays), for which additional compensation will be provided. Candidates should hold or be able to demonstrate the following qualifications and experience: Excellent English Vocabulary - Speaking and writing skills Experience of bespoke software applications; Experience of working within a structured process driven environment; ITIL V3 Foundation certification (minimum); Experience in Microsoft Power BI Advanced Microsoft office Skills Exposure to SIAM Experience of development & delivery of Service Improvement Plans Experience of working with Mission Critical applications Proven Client Services Management background Knowledge of the various technologies used to deliver services Public sector knowledge specifically around the UK Police Forces Candidates should be able to demonstrate that they are: Self-motivated with a desire to learn and enjoys helping people Logical when problem solving and able to think laterally Capable of communicating to technical and non technical staff unambiguously at all levels Willing to challenge and improve existing processes and practices Capable of multi-tasking and balancing complex customer and internal priorities Able to concisely and clearly communicate, using an excellent level of English, both verbally and in writing Qualifications Education: Bachelor s Degree or equivalent in Engineering Industry / Technology background: IT Client Service Management Copy the link and open WeChat to share. 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About Us Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of Indian families. Our services range from physical and mental wellness to OPD benefits, empowering both individuals and corporations to prioritize well-being. Our Core Offerings - Employee Assistance Program (EAP): Mental health support services for a balanced work-life experience. - Personalized Health Plans: Tailored wellness programs with fitness, meditation, and nutritional guidance. - Health Check-ups & Screenings: Preventive check-ups and vaccinations for proactive health management. - Comprehensive Wellness Programs: Designed to boost morale, productivity, and holistic employee health. - Preventive & OPD Care: Seamless primary care and OPD services, reducing out-of-pocket expenses through cashless OPD benefits. Founding Team The founding team Chetan Anand, Anurag Prasad, Vaibhav Singh, and Shashvat Tripathi established Visit Health to bridge the healthcare gap in India. Driven by their experiences with limited healthcare access in Pilani, they have built Visit Health into a platform that advocates quality, accessible healthcare for everyone. What Sets Us Apart - Comprehensive & Flexible OPD Benefits: Visit offers unlimited access packages for employees and dependents, covering mental health, nutrition, diagnostics, and doctor consultations. - Integrated Platform: Combining primary and secondary care, our platform connects corporates, insurers, and retailers, making healthcare seamless and holistic. - Engagement & Gamification: AI-driven insights, step challenges, and rewards (FitCoins) drive high engagement and builds lasting healthy habits. - 24/7 Accessibility: Accessible health support anytime, designed to address India s diverse healthcare needs. Key Milestones & Achievements - Expanding Primary Care Access: Serving over 5 million users with 1.5 million annual health checkups, 500,000 doctor consultations, and 200,000 pharmacy orders. - Strategic Partnerships: Collaborations with leading insurers and doctors, reaching 2,500 major Indian corporations and MSMEs. - Technological Innovation: Introduced India s first cashless OPD insurance program in partnership with Apollo Munich, with a network of over 35,000 doctors. - Awards & Recognition: Honored in Forbes 30 Under 30 Asia (2020) and BITSAA Global 30 Under 30 (2022). - Funding Success: Secured over $40 million in investments to drive growth and service expansion. Future Vision Visit Health aims to further strengthen India s primary care infrastructure, expand its corporate and insurer partnerships, and introduce advanced health tech solutions. With a focus on universal health coverage, we re committed to making healthcare accessible for all employees and their families, supporting them in leading healthier lives. Visit Health Empowering workplaces with accessible, affordable, and impactful healthcare. About the Role We re looking for a Product Management Intern to join our fast-paced, high-impact product team. As an intern, youll work closely with experienced product managers, designers, engineers, and business stakeholders to shape and enhance Visit Health s primary care, OPD, and wellness products. This internship is ideal for someone eager to explore product management in a dynamic health-tech startup environment, learn hands-on, and contribute to real-world product decisions that touch millions. What You ll Work On Assist in defining and scoping product features by understanding user needs, business goals, and market trends Work with cross-functional teams (Design, Tech, Growth, Ops) to support product development cycles Analyze product metrics, user data, and feedback to identify opportunities and propose improvements Support go-to-market efforts, product launches, and user onboarding strategies Help maintain product documentation, track bugs and feature requests, and streamline team workflows What We re Looking For Students in their final year or recent graduates (preferably in Engineering) A keen interest in product management, technology, healthcare, and startups Analytical mindset with strong problem-solving abilities Excellent communication and collaboration skills Self-starter attitude proactive, curious, and detail-oriented Bonus: Prior internship or project experience in product, design, growth, or a tech startup Why Join Us Get hands-on exposure to high-impact healthcare products serving millions Learn from a driven and collaborative team, including alumni from BITS Pilani and leading startups Work on real challenges in mental health, insurance-tech, preventive care, and gamified wellness Potential pathway to a full-time role based on performance