1065 Support Services Jobs - Page 2

Role and Responsibilities: 1.Ensure 100% compliance of the (SLA) Quality Standards as per the contract with principal. 2.Building and maintaining relationship with customers . 3.Manage multiple concurrent deadlines. 4.Resolving customer queries. Required Candidate profile Freshers with good communication are motivate to apply

As the home of scam protection, were reimagining how we protect people from modern threats through cutting-edge scam detection and solutions that are setting the industry standard. We bring together the sharpest minds of cyber security with a shared purpose: to protect people from modern threats. Here, you ll have a real impact, making every digital moment more secure for everyone. You ll thrive and grow in our Fellowship culture, where we dream big, trust, and challenge each other to deliver results and move with speed. You ll be welcomed into a diverse, global team with an informal and collaborative culture where your voice truly matters. Join us in securing the digital world together where your work will make a lasting impact. Ready to advance your tech career at an innovative company making a real impact in consumer cybersecurity? Were expanding our IT Operations team to Bengaluru, India, and seeking a Jr. Common IT Specialist to support our APAC offices and enhance our global IT operations. Working alongside our trusted IT partners, youll help align IT operations with business objectives while continuously improving processes onsite. Youll join a diverse, global team of IT professionals, architects, and cybersecurity experts who will support your growth from day one. Were looking for someone who is technically minded, proactive, and thrives on collaboration with cross-functional, multicultural teams. You approach work systematically, excel at prioritizing multiple IT tickets and projects, and when someone mentions "the Cloud," you think infrastructure, not weather. This role offers the perfect blend of global impact and local presence. Youll support stakeholders across multiple locations while enjoying flexible remote work options and regular collaboration at our Bengaluru office. If youre ready to develop cutting-edge IT solutions and take your career to the next level, wed love to hear from you. Your main domains would be: Employee Support Services (Onsite and Remote) Device and lifecycle management Purchasing and related processes Cyber Security Key responsibilities in this role: Ticket handling and troubleshooting Workstation and mobile device lifecycle management, license management etc. Documentation (KB articles, change tickets) What are we looking for? 2-3 years of hands-on IT support or Service Desk operations experience with a proactive approach to working with people and collaborating across cross-functional, multicultural teams. You work systematically, prioritize effectively, and are comfortable managing multiple IT tickets and tasks. Full professional proficiency in English (written and spoken) as that is our organizational language Proficiency with Jira and ticket management systems Understanding of basic cybersecurity principles and processes Familiarity with O365, Entra, and Intune Windows OS experience Bonus Points For: Experience or knowledge of MacOS, Claude , or CoPilot, so make sure to mention these in your application! We especially value candidates who demonstrate a "can-do" attitude and have the courage to take initiative and make decisions independently. What you will get from us? Welcome to the good side the home of scam protection! Work with industry-leading experts defining the future of cybersecurity and scam protection. Thrive in our Fellowship culture where we empower, trust, challenge, and support each other in doing our best work. Flexible work that works for you hybrid and remote options with team-agreed ways of working. Inclusive environment with flat, approachable leadership in our diverse global community. Comprehensive global benefits including Employee Share Savings Plan (ESSP), Fellow Member of the Board opportunities, and Annual Protect & Educate paid volunteer day. Wellbeing support through personal coaching services and one hour per week for personal recharging. Continuous growth via F-Secure Academy, Leadership programs, AI training, mentoring, and dedicated Learning Week. A security vetting will possibly be conducted for the selected candidate in accordance to our employment process.

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth. Job Title : Technical Support Engineer L2 Experience : 5 to 8 Years Netradyne Overview & Brief Description The Senior Technical Support Engineer role is responsible for ensuring the success of our customers by effectively managing a team of Technical Support Engineers and associated support projects and processes. This role involves managing case assignments and escalations, mentoring team members, project management and client engagement. The candidate is expected to be independent, hands on, self-motivated, proactive, results-oriented, and able to define and provide a high level of customer satisfaction through the delivery of world-class technical support services. Roles & Responsibilities Deliver excellent Customer Support services by meeting and exceeding all SLA and operational targets. Manage Support processes including case reviews, customer feedback analysis, FAQ analysis, develop and maintain Support procedures and policies. Communicate extensively with key customer account stakeholders (business and technical) and internal stakeholders (engineering, Operations, business) via all modes and across all geographies. Effectively drive major incident process (P0/P1s) and the produce RCA within client SLAs. Follow change management process and implement changes with pre/post validations end to end. Independently drive regular client meetings (weekly/monthly/quarterly), note down the action items, and ensure timely completion of them, with effective client communication. We are a 24 hrs 7 days week 365 days Support centre and hence would need candidates who are open to working any shift based on business requirements. Manage a support team to achieve business objectives including the attainment of targets for customer satisfaction, service levels, resolution time, and project deadlines. Develop deep understanding of Netradyne Product and Architecture. Be the SME on published and unpublished product functionalities. Take up and deliver on any other responsibilities as assigned from time to time by reporting manager/Support management. Drive continuous improvement in processes through innovation and automation and cutting-edge technology. Experience & Skills Overall, 5 to 8 years of work experience. Ability to work effectively with in the team as well as participate in other cross-team engagements to expedite resolution to hot issues. Excellent verbal and written communication skills and strong presentation skills. Must be proficient with analysing log files, standard debugging concepts and scripting languages Python or Shell/Unix. Working knowledge of DB queries (SQL, etc.). Familiarity working with ITSM/Support tools, preferably Sales Force. Qualifications & Academics A bachelors degree in a tech-related field - B.E. / BTech / MCA We are committed to an inclusive and diverse team. Netradyne is an equal-opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status. If there is a match between your experiences/skills and the Companys needs, we will contact you directly. Netradyne is an equal-opportunity employer. Applicants only - Recruiting agencies do not contact. Recruitment Fraud Alert! There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Netradyne employees or recruiters. Please be aware that Netradyne does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind. Official communication about your application will only come from emails ending in @netradyne.com or @us-greenhouse-mail.io . Please review and apply to our available job openings at Netradyne.com/company/careers. For more information on avoiding and reporting scams, please visit the Federal Trade Commissions job scams website .

Job Title: Tech Coordinator Key Responsibilities: User & Identity Management: Manage user accounts, permissions, and access (Active Directory, M365, etc.). Create, manage, and disable user accounts, groups, and licenses in Microsoft 365 Admin Center. Configure and maintain authentication methods, MFA (multi-factor authentication), and conditional access policies. Email & Collaboration Tools Administration : Manage role-based access and permissions. Administer Exchange Online (mailboxes, distribution lists, shared mailboxes, retention policies). Configure and manage Microsoft Teams, including channels, policies, and external access. Configure and maintain data backup and recovery solutions. Security & Compliance: Monitor and respond to alerts in Microsoft Security & Compliance Center (data loss prevention, retention, audit logs). Manage disaster recovery planning and ensure continuity of business-critical Microsoft services. Support and manage SharePoint Online and OneDrive for Business (permissions, storage, data governance). Technical Support & Troubleshooting: Provide day-to-day desktop, laptop, and peripheral support (printers, scanners, mobile devices). System Administration & Coordination : Serve as the first point of contact for IT-related issues (via phone, email). Diagnose and resolve hardware, software, and network connectivity issues. Support operating systems (Windows, macOS, iOS, Android Linux, as applicable) and standard enterprise applications (e.g., MS Office, email clients, collaboration tools). Perform installations, upgrades, and configurations of desktops, applications, and security patches. Maintain asset inventory of desktops, laptops, and related hardware. Required Qualifications: 2 - 4 years in desktop support, technical support, or system administration. Bachelors degree in Information Technology, Computer Science, or related field (preferred; equivalent experience may be accepted). Proficiency in Microsoft 365 Admin Center and Azure Active Directory. Strong knowledge of Exchange Online, SharePoint, Teams, and OneDrive administration. Experience with Active Directory, Group Policy, and Microsoft 365 user management. Familiarity with network basics, troubleshooting skills. Excellent problem-solving and analytical skills. Strong communication and customer service skills for user support. Ability to manage multiple issues, priorities, and escalations. Problem-solving mindset with a focus on security and efficiency . Working Hours: 4:30 PM to 1:00 AM IST 5:00 PM to 1:30 AM IST (during Daylight Saving Time in the U.S.)

We are looking for aIT Support Services Analystto join our IT Support services in Bengaluru. This is an amazing opportunity to work on desktop related applications. We have a great skill set in and we would love to speak with you if you have skills in desktop support. About You - experience, education, skills, and accomplishments Work experience (At least 3-5 year of experience in the desktop support) Knowledge, skills, or abilities (At least 3-5 year of experience in the desktop support) Tech stack Education (Bachelors degree in computer science, mechanical engineering, or related degree or at least 3-5 years of equivalent relevant experience) It would be great if you also had . . . Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers , Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. What will you be doing in this role Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers , Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. Performs technical tasks such as installing, configuring, maintaining, troubleshooting, and repairing of desktop hardware, software, wireless, printers, related peripherals, mobile devices, videoconference equipment, etc. Physical Demands and Work Environment: Representative of those that must be met by an employee to perform the essential functions of this job successfully Must be able to operate a PC and sit for extended periods of time able to lift and move 20 lbs. Able to crawl under desks and tables to connect lines and cables. Assist in computer, monitor, telephone, and other desktop equipment movement as needed. Procure and/or install requested hardware and software in a timely basis and ensue new hires, transfers, etc., are provisioned with necessary equipment. Able to provide the desk side necessary information to the relevant stakeholders (Desktop Engineering, Enterprise Application, and Networking Engineering teams, etc.) during Major incident. Remote/smart hands assistance for network, application, and/or production onsite systems Maintain a secure and safe environment by ensuring all security patches and new anti-virus definition files are deployed to all workstations Do necessary remediation as necessary and respond to security threats

Overview Experience: 2 - 4 Years. Skill: Meta Ads, LinkedIn Ads, Instagram Ads, Snapchat, Twitter. Location: Hyderabad, Bangalore, Chennai, Coimbatore. We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together Responsibilities Setup campaigns, activate, optimize, and report across various social media platforms like Meta, Instagram, Twitter, Snapchat, etc. Post and boost client content on various social channels Manage daily budget pacing Demonstrate proficiency with basic bid management and optimizations Thorough QA of all campaign executions and reporting Report and analyse on key performance indicators and identify opportunities for improvement Recognize campaign issues and escalate appropriately Monitor and optimize campaigns appropriately based on clients’ goals and data analysis. Qualifications A full time graduate degree(Mandatory) Managed social campaigns on platforms like Meta, X , Snapchat, and LinkedIn Passion for social media and internet marketing industries Ability to clearly and effectively articulate thoughts and points High levels of integrity, autonomy, and self-motivation Excellent analytical, organizational and time management skills Professional Skills & Qualifications: 2 to 3 years’ experience in social media marketing with demonstrated successes Proficiency in MS Excel, PowerPoint, and Word.

Manage ERP entries for customers/products, maintain customer files, handle AMC proposals & renewals, track PM reports, and update FTR by collecting customer feedback to ensure service quality and support.

Overview Company Overview Rapiscan Systems designs, manufactures and markets security and inspection systems worldwide. Our products range from handheld metal detectors to Real Time Tomography used to inspect baggage, cargo, people, vehicles and other objects for people, weapons, explosives, drugs, money, and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of locations such as, airports, border crossings, railway stations, seaports and terminals, government and military installations and nuclear facilities. Role Overview We are looking for a Contracts Administrator to join our team in Hyderabad , India ! This individual will work under moderate supervision in the service department to achieve overall goals as set forth by Contract manager. They will be primarily involved in ensuring all contract renewals are issued to our customers in a timely manner focused on Europe but supporting the MEA region where necessary Responsibilities Interact with existing and internal customers and/or by phone and/or e-mail. Creates quotes and/or service agreements and assure these items reach our customers per the confirmed due date. Support services through lead follow up, and lead qualification. Respond to requests from potential customers for information. Remain knowledgeable and up-to-date on changes and developments with regard to Rapiscan products and services. Keep management informed of all activity, including timely preparation of reports. Track and improve first contact to close time. Maintain a log of new feature requests by customer (backlog of opportunities) Uphold the company s core values of Integrity, Innovation, Accountability, and Teamwork. Demonstrate behaviour consistent with the company s Code of Ethics and Conduct. It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem. Duties may be modified or assigned at any time to meet the needs of the business. Qualifications At least 3-5 years of experience in a similar role Experience with Microsoft D365 is desirable. Proficiency in Microsoft Packages Knowledge in Microsoft CRM is desirable Outstanding customer service and persuasive speaking skills. Passionate and positive attitude. Comfortable with technology. Self-starter. Strong General computer operating skills. Strong communication skills. Interact with existing and internal customers and/or by phone and/or e-mail. Creates quotes and/or service agreements and assure these items reach our customers per the confirmed due date. Support services through lead follow up, and lead qualification. Respond to requests from potential customers for information. Remain knowledgeable and up-to-date on changes and developments with regard to Rapiscan products and services. Keep management informed of all activity, including timely preparation of reports. Track and improve first contact to close time. Maintain a log of new feature requests by customer (backlog of opportunities) Uphold the company s core values of Integrity, Innovation, Accountability, and Teamwork. Demonstrate behaviour consistent with the company s Code of Ethics and Conduct. It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects for corrective action to be implemented and to avoid recurrence of the problem. Duties may be modified or assigned at any time to meet the needs of the business.

Work Dynamics What this job involves: Prioritizing the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Managing Pan India Help Desk Operations As the leader of our Pan India Help Desk, youll oversee centralized facilities support services across multiple locations throughout India. Youll manage a distributed team of help desk technicians and coordinators, ensuring consistent service delivery standards across all regional facilities. Your responsibilities will include implementing standardized help desk procedures, managing escalation protocols, and maintaining comprehensive knowledge bases for common facilities issues. Youll coordinate with regional facility teams to ensure seamless service delivery and maintain real-time visibility of service requests and performance metrics across all Indian locations. Leading teams and providing technical support As a team leader, youll guide and mentor facilities staff and help desk personnel across multiple locations to ensure optimal performance and professional development. Youll coordinate work assignments, conduct virtual and on-site performance evaluations, and foster a collaborative work environment that promotes efficiency and job satisfaction across the Pan India network. Youll serve as the primary escalation point for complex facilities-related issues, providing advanced technical support and troubleshooting assistance to building occupants across India. This includes managing multi-location service requests, coordinating maintenance activities with regional vendors, and ensuring timely resolution of facilities issues through effective communication, follow-up, and cross-regional resource coordination. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations across all Indian facilities. Youll also be constantly in tune with distributed teams to achieve key performance metrics and meet service level agreements nationwide. In addition, youll carry out routine service audits across multiple locations to ensure that all regional teams maintain consistent performance standards. Youll also be in charge of creating consolidated stock reports, meeting minutes and monthly management reports covering Pan India operations for clients. Sound like youTo apply you need to have: Strong knowledge of facility operations and multi-location management Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management with demonstrated experience managing multi-location or regional operations. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations across diverse geographical markets. Solid background in team management and Pan India help desk operations Are you an adept leader with a proven track record in managing distributed teams across multiple locationsAre you capable of effectively rolling out improvement plans across regional operationsDo you possess superior communications and reporting skills with experience in managing Pan India or multi-regional service delivery Were specifically looking for candidates with demonstrated experience in: Pan India Help Desk Management : Leading centralized support operations across multiple Indian cities and regions Multi-location Team Leadership : Managing distributed teams, conducting virtual meetings, and ensuring consistent performance standards across geographical boundaries Regional Coordination : Experience coordinating with local vendors, regional facility teams, and stakeholders across different time zones and cultural contexts Scalable Process Implementation : Developing and implementing standardized procedures that work effectively across diverse locations and facility types Performance Analytics : Managing KPIs and SLAs across multiple locations with ability to identify trends and improvement opportunities at both local and national levels Your ability to manage complex service requests, prioritize tasks across multiple locations, maintain high levels of customer service while leading a geographically distributed team, and navigate the unique challenges of Pan India operations will be essential to success in this role. If these competencies and multi-regional expertise are your areas of strength, then we are more than thrilled to have you aboard. Apply today! Location: On-site Gurugram, HR Scheduled Weekly Hours: 40 ! JLL Privacy Notice J. .

Location: Coimbatore Designation: Senior Consultant Your potential, unleashed. India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting-edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The Team Deloitte s team empowers complex organizations to confidently drive growth, innovation, and performance by proactively addressing associated risks. Our professionals deliver Oracle Retail advisory, operate, and implementation services, leveraging advanced technology skills to help clients modernize legacy systems and embrace Oracle Retail solutions. Be part of the team shaping future-ready solutions. Your work profile. As an Analyst, Consultant, or Senior Consultant in our Oracle Retail practice , you will be responsible for implementing, developing, upgrading, and supporting the Oracle Retail suite of products. In this role as a Technology Consulting Practitioner, you will advise, lead, and contribute to high-impact activities throughout the systems development lifecycle. Your day-to-day responsibilities will include providing expert guidance in Oracle Retail consulting, collaborating with cross-functional teams, and delivering Oracle solutions to meet client needs. You will play a key role in driving innovation and creating value for clients through your expertise and consulting capabilities. Work you ll do The primary role of an Oracle Retail Consultant or Senior Consultant is to manage specific sub-workstreams (or sub-modules) within a larger project. Reporting to the team lead or manager. Consultants and Senior Consultants are responsible for the end-to-end delivery of their assigned sub-workstreams. Key responsibilities include: . Contributing to Oracle Retail implementation and support projects. . Maintaining and enhancing existing applications. . Delivering innovative, cost-effective engineering solutions. . Participating in knowledge-sharing initiatives. . Supporting security and compliance efforts by identifying and implementing relevant initiatives that enhance project delivery and promote reusability. . Collaborating within Deloitte and Business teams. Required Skill . 2 to 10 years of Techno - Functional experience in Oracle Retail requirement analysis, design, development. . Create and/or update specification documents to meet the business requirements. . Experience in 1 or 2 full cycle Oracle Retail MoM applications implementation is a must. . Experience in design, configuration, delivery for RMS (MFCS), ReIM (IMCS), ReSA (SACS), RTM, RPM (PCS), Allocations, RIB (RICS) and SIM (SIOCS) implementation, development, upgrade, and support services. . Must have strong technical expertise in Apex, SQL, PL/SQL, Pro*C, ADF, Reports, Unix shell scripting, and batch processing for technical roles. . Extensive functional consulting experience in Oracle implementations, with exceptional client-facing and presentation skills. . Provide suggestions to customize Oracle applications for optimal performance. . Collaborate with cross-functional teams and key business stakeholders to define project goals and deliverables. . Should have in-depth Oracle Retail knowledge and exceptional analytical skills for technical roles. . Ensure that project deliverables meet customer specifications. . Work with documentation team to prepare solution documents, user guides and training materials. . Excellent verbal and written communication skills. Preferred skills Solid exposure in Oracle Retail Implementation or Support projects. . Knowledge in Oracle Retail Cloud. . Knowledge in Apex, SQL, PL/SQL, Pro*C, ADF, Reports, Unix shell scripting, Microservices, OIC and batch processing will be an added advantage for technical profiles. Ability to execute a project using Agile techniques to quickly deliver value for clients Ability to propose solutions by adopting a customer-centric view of the client s strategy Ability to combine digital acumen and a domain specialization to create solutions for our clients Ability to produce a high-quality work product and collaborate with others to deliver a superior client experience. Qualification B.Tech / M.Tech / MS / MBA Location and way of working All Deloitte India Office Locations (within India). Hybrid is our default way of working. Each domain has customized the hybrid approach to its unique needs. Your role as an Analyst/Consultant/Senior Consultant: We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and society. How you ll grow Connect for Impact Our exceptional team of professionals across the globe is solving some of the world s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report . Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams, and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one-size-fits-all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone s welcome entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, and know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals.

Overview Omnicom Global Solutions (OGS) is an agile innovation hub of Omnicom Group, a leading global marketing and corporate communications company Guided by the principles of Knowledge, Innovation, and Transformation, OGS is designed to deliver scalable, customized, and contextualized solutions that meet the evolving needs of our Practice Areas within Omnicom OGS India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management We currently have 4000+ awesome colleagues in OGS India who are committed to solving our clients pressing business issues We are growing rapidly and looking for talented professionals like you to be part of this journey Let us build this, together! Responsibilities Obtain a functional understanding of the use of Snow s systems and applications Export, consolidate, and analyze data sets from multiple marketing/database platforms Audit data for consistency, accuracy, completeness, and regulatory adherence Identify key insights and make strategic recommendations based on findings from data analysis Utilize excellent writing skills and independent judgment to condense information quickly and present analysis and conclusions in an efficient, logical manner Must be able to utilize discretion and judgment and think through the lens of what clients and accounts need Independently produce weekly/monthly/quarterly/EOY & ad hoc reports and dashboards to tell the story of a campaign effectively and efficiently with minimal oversight and errors Monitor and track key email marketing metrics including delivery, open rates, click rates, conversion, and opt-outs Generate insightful visualizations to depict trends in data and inform recommendations Demonstrate a holistic understanding of both multi- and omnichannel marketing strategies by guiding their implementation to optimize engagement and increase audience retention Partner with key internal stakeholders, including account services, event management, call centers, digital, technology solutions, and database management to design and implement measurement plans for direct-to-patient marketing programs Independently prepare for, run and present all client work within the analytics umbrella Consistently and confidently interact with clients and advise them, while keeping manager informed before and afterward While keeping supervisor informed, drive timelines and next steps with account team, project management team, and shared services team, operating with a full understanding of the project Own and understand client and patient-specific insights, wants, and needs and incorporate them into briefs and client work with little to no coaching and supervision while keeping supervisor informed Develop company benchmark goals and case studies Provide technical guidance to Senior Marketing Analytics Managers I and II and Marketing Analytics Managers Regularly provide solutions to manager, teammates, and clients Collaborate positively with clients and teammates

Position: Site Lead Job Summary Lead and manage all services operations for assigned site(s), ensuring exceptional service delivery, client satisfaction, and operational excellence. Serve as the primary on-site representative responsible for strategic planning, team leadership, and stakeholder management across all soft service disciplines. Key Responsibilities Strategic Leadership: Develop and execute site-specific soft services strategy aligned with client objectives Lead cross-functional teams including cleaning, security, catering, landscaping, and support services Drive continuous improvement initiatives and service innovation Manage P&L responsibility for soft services operations Client & Stakeholder Management: Serve as primary client liaison for all soft services matters Conduct regular client meetings and service reviews Manage escalations and ensure swift resolution of service issues Build and maintain strong relationships with key stakeholders Operational Excellence: Oversee daily operations across all soft service streams Ensure compliance with SLAs, KPIs, and quality standards Implement best practices and standardize procedures Conduct regular site inspections and quality audits Team Leadership: Manage team of supervisors, coordinators, and service staff Provide coaching, development, and performance management Foster positive team culture and employee engagement Coordinate training programs and capability development Required Qualifications Bachelors degree in Facility Management, Business Administration, or related field 7-10 years of experience in facility management with 3+ years in leadership roles Proven track record in soft services management and client relationship management Strong P&L management and commercial acumen Professional certifications (CFM, FMP, SFP) preferred Excellent leadership, communication, and problem-solving skills Location: On-site Gurugram, HR

Support customers and sales teams by solving adhesive-related issues, giving demos, and training on products like epoxy, PU, silicone, and coatings across industries. Travel often.

Support customers and sales teams by solving adhesive-related issues, giving demos, and training on products like epoxy, PU, silicone, and coatings across industries. Travel often. Required Candidate profile Candidate must have direct or OEM sales experience with Tier 1/Tier 2 clients, along with hands-on expertise in adhesive products and dispensing equipment.

The Adhyyan School is looking for Academic Coordinator to join our dynamic team and embark on a rewarding career journey An academic coordinator is responsible for overseeing and coordinating various academic activities and programs within an educational institution Their role involves supporting and ensuring the smooth functioning of academic operations, facilitating communication between faculty, students, and administrators, and assisting in curriculum development and implementation Here are some key responsibilities and tasks associated with the role of an academic coordinator:Curriculum Development: Collaborating with faculty members and subject matter experts to develop and review academic curricula This includes identifying learning objectives, selecting appropriate instructional materials, and ensuring alignment with educational standards and regulations Course Scheduling: Planning and organizing course schedules for each academic term or semester This involves coordinating with faculty members, considering student enrollment and faculty availability, and ensuring a balanced and efficient timetable Student Support and Advising: Providing guidance and support to students regarding course selection, academic requirements, and program progression Academic coordinators may assist students in understanding degree requirements, resolving academic issues, and connecting them with appropriate resources and support services Academic Policies and Procedures: Ensuring compliance with academic policies and procedures established by the educational institution Academic coordinators communicate these policies to faculty and students, address questions or concerns, and maintain records of policy adherence Program Evaluation and Assessment: Collaborating with faculty and administration to evaluate the effectiveness of academic programs This involves collecting and analyzing data, conducting surveys or assessments, and making recommendations for program improvements based on feedback and evaluation results Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

Learn the business drivers behind our applications and initiatives. Utilize reusable patterns, practices, and enterprise reference architectures that fit within the overall Allstate architectural blueprint. Identify potential changes to the existing architectures. Apply reference architectures and positions toward the design, deployment and support of low complexity systems. Perform requirements analysis activities and develop the design of simple architecture components. Produce and present documentation of these components. Perform research in support of the design of architecture components and develop the design of simple components. Produce and present documentation of these components.

Design, develop, and maintain backend services and APIs using modern frameworks (e.g., Java Spring Boot, Node.js, or Python FastAPI). Integrate and deploy Generative AI models (e.g., OpenAI, Hugging Face, LangChain) into production environments. Fine-tune and optimize LLMs for specific use cases. Build secure, scalable, and high-performance microservices. Monitor and improve system performance, reliability, and scalability. Implement CI/CD pipelines, containerization (Docker), and orchestration (Kubernetes). Deploy and manage applications on cloud platforms, preferably Microsoft Azure. Participate in code reviews, testing, and continuous integration processes.

Role & responsibilities Interested in becoming part of a team revolutionizing the Medical Anatomy Study and science Practicals! Cofounded by graduates from IIT KGP, DCE and IIM A, Immersive Labz works on cutting-edge medical technology specializing in creating immersive virtual reality experiences for medical professionals. Immersive Labz has been funded and backed by top Education Institute and other serial investors in India. We have built Indias first human-size virtual human dissection table Cadaviz. It addresses the biggest challenge in medical education around human anatomy and dissection study due to cadaver shortage. Product Video: https://youtu.be/kwUatnHPVzM Responsibilities: Responsible for providing technical support to customers, troubleshooting technical issues, conducting repairs, identification of software and hardware problems with electronics and providing customer education. Coordination with contract manufacturer and third party support team. The candidate will be required to provide support for the companys product hardware installation, like preparing the product packing list, packaging, dispatch, delivery and installation. Required to do field visits for product testing at manufacturing site and customer locations. Ensure proper commissioning of systems at customer place. Qualifications: ITI, Diploma, Bachelor's degree in Electrical Engineering, Computer Science or related field Familiarity with electronic device repair and refurbishment and basic use of electronic testing equipment Excellent problem-solving and analytical skills Ability to diagnose and repair electronic systems and equipment and identify hardware and software issues Good computer literacy. Basic knowledge to use Excel, Word, PowerPoint, etc. Strong communication and interpersonal skills and ability to work effectively in a team environment Able to multitask and prioritize work responsibilities in a fast-paced environment Previous experience in Technical Support, field support or Customer Service roles is preferred Experience with repairing electronic devices is a plus Familiarity with service training procedures and information systems is a plus

Objective The purpose of this role is to lead and ensure that the periods sales goals are met and use technical abilities to take action to boost market share or sales goals. The incumbent is responsible for monitor dealers, ensure timely transactions, and manage client accounts. The organizations long-term and short-term goals by taking measures to encourage DCBLs growth and ensure ongoing growth. Key Responsibilities 1. Ensure achievement of sales targets for the period and take measures to increase the market share/sales targets using technical skills. Calculate client quotations and administer client accounts to ensure there are no gaps in transactions. 2. Customer Coordinate with Technical Support Team for site visits and leverage their expertise to maximize trade/non-trade sales as per requirements. 3. Maintain cordial relations with Real Estate, dealers, construction companies, end customers to get repeat orders thereby maximizing sales and focus on long-term retention of the same. 4. Search for new clients who might benefit from company products or services and maximize client potential in designated regions. Develop long-term relationships with clients, through managing and interpreting their requirements. 5. Persuade clients that a product or service best satisfies their needs in terms of quality, price and deliver. Operations Monitor the fluctuations in sales targets and take preventive/corrective measures to avoid the same. 6. Assist colleagues with bids and tenders for new clients from a technical perspective Liaise regularly with other members of the sales team and colleagues from a range of departments. 7. Provide pre-sales technical assistance and product education Work on after-sales support services and provide technical back up as required. Make technical presentations and demonstrate how a product meets client needs. 8. Help in the design of custom-made products Take initiatives to inculcate innovation in selling techniques by adopting new technologies and techniques like cross-selling, opting for sales recording, invoice generation applications/portable machines, social media, etc. 9. Ensure initiation and sensitization of the employees towards digitization and automation of the processes. 10. Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization. 11. Self/ Team Development Seek requisite developmental support/ inputs from the leadership and strive for self-development, both functional and behavioural Undergo training as required for team s development Update self-knowledge base to cater the organization need. Knowledge, Skills and Experience Educational Qualification MBA/PGDM in Sales/Marketing Specific Certification (If required) Experience required for the role Competency required Technical support, troubleshooting, and maintaining products and systems. Problem-solving and Communication skills Time Management and Prioritization Application Management & Digitalization Technical-expertise and Quality focus Adaptability and Learning Agility Self-development and Leadership skills Orient employees to digitization and automation processes. Adopting technology and techniques Learning and updating Customer service orientation

Do you have an eye for detailDo you want to be a part of a young, dynamic team in ChennaiBe our new Business Support Coordinator! We Offer Maersk Training Services India Private Limited provides value added training support services to professionals and companies engaged in the Maritime, Oil & Gas and people skill related training courses. Located in the heart of Chennai, Maersk Training Services India Private Limited provides support services across India and globally for both the Maersk group companies and other external customers. Key Responsibilities Coordinate with global internal teams and external stakeholders to manage training-related tasks in line with SLAs and KPIs. Create and manage Purchase Orders (POs) and Sales Orders (SOs) in finance system; ensure timely uploads of training certificates to client HR systems. Liaise with vendors to follow up on course completions and certificates, and with internal teams for course pricing and approvals. Provide support for routine operational activities (daily, weekly, monthly) and ensure accurate data updates in relevant systems. Communicate effectively with clients and internal teams, sharing key reports and resolving day-to-day operational issues as they arise. Build and maintain strong, long-term relationships with stakeholders and vendors through proactive communication and reliable support. Key aspect of the role: Collaborate effectively with internal teams and external stakeholders to ensure timely coordination of training-related activities, system updates, and information flow. Manage key administrative processes , including generating purchase orders, handling email correspondence, and overseeing the upload and follow-up of training certificates in relevant systems. Cultivate trusted partnerships with stakeholders and vendors by ensuring timely support, clear communication, and a solution-oriented approach to operational challenges. We are looking for 0 4 years of experience in client-facing or coordination roles Bachelor s or Master s degree in Business or related field Proficient in advanced Microsoft Excel and MS Office applications; (Any automation skillset is a plus) Coordinate and participate in global calls to facilitate smooth communication and collaboration across teams and stakeholders. Detail-oriented with strong organizational and documentation skills Quick learner, adaptable to internal systems and tools Strong analytical and troubleshooting skills Effective time management; able to meet tight deadlines Good interpersonal skills and stakeholder management abilities Proactive, dependable, and a collaborative team player Fluent in English (written and spoken) Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Job Description The Customer Support Agent will be responsible for handling US health insurance Claims from healthcare providers or their authorized representatives. The Agent will assist with inquiries related to benefits, eligibility, claims, authorizations, and other support services. This position requires the ability to work across various systems, deliver exceptional customer service, and ensure compliance with privacy and regulatory standards including HIPAA and other applicable guidelines. Key Responsibility Handles Claims related to providers: Benefits, eligibility, claim status, Claims adjudication Claim research and Explanation of Benefits (EOB) Utilize internal systems and tools (via secure access methods) to retrieve and update information. Document all the daily tasks related to Claims adjudicated in the system. Escalate unresolved cases to the appropriate internal departments. Communicate clearly, concisely, and professionally with customer. Adhere to all privacy laws and regulatory compliance requirements related to CMS and HIPAA. Meet performance targets and service level agreements (SLAs). Required Qualification High school diploma or equivalent (mandatory) Some college education or a completed degree (preferred) Strong command of the English language (verbal and written) Basic knowledge of Windows OS and Microsoft Office tools Required Experience 2 5 years of Claims Adjudication (preferably in healthcare or insurance) Experience working in office environment with US healthcare background Familiarity with claims processing systems and provider portals (preferred) Experience on Medicare plans especially on I-SNP will be an added advantage. Clear knowledge on different types of facilities in US healthcare like SNF, NF etc., Required Experience 2 5 years of Claims Adjudication (preferably in healthcare or insurance) Experience working in office environment with US healthcare background Familiarity with claims processing systems and provider portals (preferred) Experience on Medicare plans especially on I-SNP will be an added advantage. Clear knowledge on different types of facilities in US healthcare like SNF, NF etc., Behavioral Attributes Empathy: Understands and acknowledges provider concerns Professionalism: Maintains a calm and respectful tone under pressure Accountability: Takes ownership of responsibilities and outcomes Adaptability: Flexible with process changes and system updates Confidentiality: Complies with data privacy standards and regulations Competency Excellent Communication: Ability to articulate clearly and listen actively Problem Solving: Uses logic and reasoning to resolve issues effectively Technical Proficiency: Comfortable navigating multiple systems and platforms Time Management: Handles tasks efficiently while meeting deadlines Customer Centricity: Focused on delivering a positive provider experience Team Collaboration: Works well with others and contributes to team success

Scope: Position is focused on supporting various Blue Yonder Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals. Needs to work with cross functional teams including Product Development, Consulting and Support services. Provides technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity. Our current technical environment: Software: BY Demand, BY Fulfillment, BY ESP, BY Inventory Optimization Cloud Architecture: MS Azure Frameworks/Others: PL/SQL, RDBMS What you ll do: Understand the implemented solution/ products Analyze the issues, identify Root cause and find the permanent solution to any problem Adheres to SLA based on the severity of the customer cases. Complete the product certification courses assigned. Document the learning and building the knowledge content Provide early visibility and mitigation to technical challenges through the journey. Confidently represents product and portfolio, including vision and functional and technical roadmaps, within the company and, when necessary, to strategic customers Should be one of the key stakeholders during Solution design phase and understand the scope for the specific solution/process flow for the designated customer Should collaborate with Solution/Technical architect(s) to stabilize the system Enhance/Change the design based on new business requirements by the customer Single Point of contact for all customer requests for the designated solution Manage/Support new roll outs/deployments and handle change requests/enhancements To improve various KPIs for the customer What we are looking for: Bachelor s degree minimum 8 to 12 years of experience in Product Support / Implementation support. Skill set and availability requirements as per the organizations needs Hands on experience in implementing / supporting Demand & Fulfillment products for multiple customers. Strong analytical/problem solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required Deep understanding of Customer business and processes Worked on other Supply Chain Planning software like SAP-IBP/ APO, o9, Kinaxis, Relex Knowledge in performance tuning techniques is added advantage. Understanding and experience with the technical requirements for the product line assigned. Understanding of various technical platforms and infrastructures. Understands Blue Yonders product suite so as to convey relationships and touch-points to the customer. Works with appropriate parties to ensure issues are resolved. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success and the success of our customers. Does your heart beat like oursFind out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Objective The purpose of this role is to lead and ensure that the periods sales goals are met and use technical abilities to take action to boost market share or sales goals. The incumbent is responsible for monitor dealers, ensure timely transactions, and manage client accounts. The organizations long-term and short-term goals by taking measures to encourage DCBLs growth and ensure ongoing growth. Key Responsibilities 1. Ensure achievement of sales targets for the period and take measures to increase the market share/sales targets using technical skills. Calculate client quotations and administer client accounts to ensure there are no gaps in transactions. 2. Customer Coordinate with Technical Support Team for site visits and leverage their expertise to maximize trade/non-trade sales as per requirements. 3. Maintain cordial relations with Real Estate, dealers, construction companies, end customers to get repeat orders thereby maximizing sales and focus on long-term retention of the same. 4. Search for new clients who might benefit from company products or services and maximize client potential in designated regions. Develop long-term relationships with clients, through managing and interpreting their requirements. 5. Persuade clients that a product or service best satisfies their needs in terms of quality, price and deliver. Operations Monitor the fluctuations in sales targets and take preventive/corrective measures to avoid the same. 6. Assist colleagues with bids and tenders for new clients from a technical perspective Liaise regularly with other members of the sales team and colleagues from a range of departments. 7. Provide pre-sales technical assistance and product education Work on after-sales support services and provide technical back up as required. Make technical presentations and demonstrate how a product meets client needs. 8. Help in the design of custom-made products Take initiatives to inculcate innovation in selling techniques by adopting new technologies and techniques like cross-selling, opting for sales recording, invoice generation applications/portable machines, social media, etc. 9. Ensure initiation and sensitization of the employees towards digitization and automation of the processes. 10. Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization. 11. Self/ Team Development Seek requisite developmental support/ inputs from the leadership and strive for self-development, both functional and behavioural Undergo training as required for team s development Update self-knowledge base to cater the organization need. Knowledge, Skills and Experience Educational Qualification MBA/PGDM in Sales/Marketing Specific Certification (If required) Experience required for the role Competency required Technical support, troubleshooting, and maintaining products and systems. Problem-solving and Communication skills Time Management and Prioritization Application Management & Digitalization Technical-expertise and Quality focus Adaptability and Learning Agility Self-development and Leadership skills Orient employees to digitization and automation processes. Adopting technology and techniques Learning and updating Customer service orientation

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don t need to hide who you are. You can feel the energy and the passion, its what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journeyBring your brightest version of you and have a brighter work day here. At Workday, we value our candidates privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About the Team Do what you love. Love what you do. At Workday, we help the world s largest organisations adapt to what s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. Come be a part of something big. Workday is embarking on our next growth adventure. As our Business Technology team continues its mission to deliver unparalleled value to our business partners and customers, we are expanding our presence in the Asia-Pacific region with a new Business Technology office in Pune, India. This new office will be an essential development center to propel the growth of our company through transformational programs for Go-To-Market and Enterprise Data Analytics teams. If you want to be a part of building something big that will drive value throughout the entire global organisation, then this is the opportunity for you. You will be working on top priority initiatives that span new and existing technologies - all to deliver outstanding results and experiences for our Customers and employees. About the Role Work closely with business partners to understand business processes, goals and gaps. Collaborate with Business Technology development teams and other business analysts in the planning, prioritisation, design, development and deployment of new projects & system enhancements. About You Basic Qualifications Bachelor s degree in Computer Science with Business Management, Information Management Systems (or related field) or equivalent experience required. 5+ years hands-on Salesforce Business Systems Analyst experience supporting business stakeholders in various groups such as Support, Services and Partners on a global, enterprise system. Salesforce experience required. Experience with Sales Cloud, Customer Support, Territory Management and Communities is strongly preferred. End to end implementation experience including project management, issue management, communication and change management. Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organisation as well as with business partners and technical teams. Strong project management skills including the ability to define the project scope, establish a timeline, coordinate resources, communicate status, and manage the delivery of results. Solid multi-tasking, time management & organisation skills with the ability to manage multiple and often changing priorities as well as the ability to adapt to changing business requirements. Hands-on experience with reports, data management/data manipulation and dashboards with the ability to organise information and processes in a logical and efficient manner. Demonstrated ability to learn and embrace new technologies, applications, and solutions. Other Qualifications Must be a good team player and a quick learner Excellent oral and written communication skills Capable of interacting with technical and functional teams and communicating challenges and risks. Strong sense of accountability, taking ownership over projects and responsibilities and resolving issues proactively Our Approach to Flexible Work With Flex Work, we re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our rolesIf so, ask your connection at Workday about our Employee Referral process!

Roles and Responsibilities Provide after-sales service support to customers, ensuring timely resolution of issues related to warranty claims, body shop services, and spare parts. Manage customer complaints and feedback effectively, identifying areas for improvement in our after-sales processes. Collaborate with sales teams to upsell/cross-sell relevant products or services based on customer needs.