372 Support Services Jobs - Page 15

1. Increase in number of utility equipment s, machinery , shopfloor machinery , Application center , Bio stat production , Solar system O&M etc. 2. To ensure and improve the safety while supporting on overnight boiler works and other critical utilities especially during product testing and qualification in bio stat & FAT area. 3. To ensure 100% availability of maintenance technicians in plant 24*7 (365 days) including holidays to monitor all the utilities , equipment s & fire hydrant system etc. 4. To provide on time quick support & services to all internal stakeholders for various requirements Qualification - ITI/ Diploma in Electrical with CEIG Supervisor or Wiremen permit

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, identifies, maintains, and repairs a variety of discharge manifold equipment (DME). Responsible for the disassemble, pre-inspection preparation, and reassembly of DME. Participates in the banding/tagging and final preparation, inclusive of painting and color coding DME. Assists with documentation that is produced within the DME re-qualification processes. Follows specific and detailed work processes within the Halliburton Management System (HMS) during daily job activities. Ensures duties are performed in a safe, efficient, and effective manner. Performs own work and provides assistance to others as directed. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are NOT easily measured and can result in failure of high pressure pumping systems. Such failures may result in serious injury or death to employees and customers in the field. Experience in oilfield operations and/or discharge manifold equipment (DME) operations is preferred. A High School diploma or equivalent, and a non-commercial drivers license are required. Qualifications Location Near Kurja Fanta, NH -15, Barmer, Rajasthan, 344001, India Requisition Number: 199208 Job Family: Support Services Product Service Line: Maintenance PSL Full Time / Part Time: Full Time

Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, youre joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. JOB PURPOSE: To perform various assignments designed to improve the facility, assist in supporting the manufacturing operation and resolve operational problems associated with equipment and facilities. JOB DUTIES: This is a staff assignment involved in the improvement of the facility (utilities, water, electrical, mechanical and the coordination of the maintenance of various manufacturing equipment.. This assignment will be geared to systems integration of manufacturing equipment and the support services needed to maintain equipment and/or building operations. Analyzes and recommends current and future systems, procedures, training and equipment needs based upon understanding and communication with users. Determines acceptability of new equipment based on industrial equipment specifications and recommends modification or revision as necessary. Troubleshoots throughout the facility to determine the cause of failure, the lack of efficiency and the need for repair or improvement of systems or equipment. Resolves problems in design and recommends solutions to prevent recurrence of problem. Troubleshooting duties may be specific in nature based on area of expertise, but could include other disciplines. Coordinates development of a planned maintenance program and prepares documentation to support maintenance frequency and recurring problems. Investigates problems occurring in the shop that are maintenance related and recommends solutions to alleviate the problem. Work assignments are assigned based on specific background and major projects are divided according to individual expertise, experience and educational background. Coordination between the various disciplines is essential for successful completion of assignment. Expertise may be in electrical and mechanical. Determines legal requirements for hazardous wastes and air emissions and ensures that the facility is in compliance with state, federal and local laws and regulations. Conducts necessary training for facility personnel with regard to these subjects. Determines building requirements for utilities, water, sewer and electrical systems. Assists in the design of these systems to reflect changes in building requirements due to new equipment and/or rearrangement. Manages outside contractors performing maintenance, repairs or changes to the facility or utility system. Adheres to established standards, policies and practices relating to quality, cost reduction, safety, hazardous materials and ergonomics in performing assigned duties. BACKGROUND/EXPERIENCE: The education and experience requirements for this position are to meet at least one of the following criteria: 1.Accredited Electrical Engineering degree with 8- 10 yrs relevant experience Travel up to 10% of time. Good Communication skills Posting Dates: Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply? Join our Talent Community .

Opening with a leading Construction company for their office in Mumbai Role: AM- SAP SD Experience: 3-4 years. SAP experience of 5-6 years Education: Graduation in Engineering, Science or Commerce. SAP Certification (preferred) Roles & Responsibility: 1.Facilitate Implementation and support of SAP SD. 2.Good understanding in areas of Order, Shipping, Billing, Pricing, Revenue AC Determination, and Availability check (ATP), Credit Management, Partner Determination, 3.Output Determination. Interface with third party software, IDoc 4.OTC process and configuration of- Customer Inquiry, Quotation for customer Inquiry, Sales Order creation, Delivery, Post Goods Issue, Billing, Delivery types, Shipping point determination, Storage Location determination, handling unit for Packing in Outbound Delivery, Business Partner, Output Management, Pricing, Credit Management, Domestic, Export, STO, Intercompany STO, Intercompany sale, Rebate, Credit, Batch Management process & Return Management 5.Experience in User Exits, print programs, Enhancements to meet the Business Requirements of the Client., preparation of Functional specs. 6.Interaction with Business (end users) on day-to-day issue handling, preparing training documents, knowledge transfer. 7.Integration with other modules such as MM and FICO Required Skills and Capabilities: -Experience in Sales related activities. -Working experience in S4 HANA SD Module. -Experience in at least 1 Implementation Project Experience in at least 1 Support project. -Experience in GST implementation -Experience in e-invoicing, e-way Bill and TCS -Knowledge in Variant Configuration Interested candidates share resume at komal@topgearconsultants.com

GBO is a key partner for Group functions, Businesses, and functions to transform and operate new ways of working. In the SBS area, the GBO will partner with Group Customer Fulfilment to set up value-added services and Centres of Expertise. The GBO will be a key partner in Procure to Pay process within the CFF area for Last Mile deliveries and Core Services. It will require a close dialogue with CFF, Digital, Finance, and People and Culture. High growth of the CFF area means also a high potential to expand GBO scope over time (besides invoicing, also support to sourcing and fulfillment operations). The function will simplify, modernize, and automate Customer Fulfilment back-office tasks and business transactions, procurement operations, and financial reporting, increase value-added services, implement best practice standard ways of working while meeting local regulatory needs, and invest in competence development. We believe you have: Bachelor s degree in accounting / Finance / Economics / Logistics or a related field Minimum 2+ to 4 years of experience within the Finance / Logistics area Experience from Ingka business with a good understanding of how the commercial and financial processes work Been part of developing new ways of working and implementing proven solutions for efficiency purposes Proven track record in delivering under time pressure Computer/smart device literate, tech-savvy Fluent oral and written English (+ fluent in local language if needed) Good computer skills with good knowledge of Microsoft Excel You do also have: Good understanding of the IKEA Concept, IKEA Brand identity and the IKEA Culture & Values Very good knowledge of global Service Business Settlement process/procedures Good knowledge of processes/procedures within given area of responsibility Good understanding of IKEA business and systems Good knowledge of modern office practices, procedures, and equipment Basic accounting/finance knowledge Basic logistics and/or supply chain knowledge Ability to maintain discretion in confidential matters. Ability to work both in a team and independently across organizational boundaries. Strong communication skills and ability to build strong relationships with team members and business partners. Ability to prioritize tasks and work efficiently while paying attention to details and maintaining a high level of accuracy. Solution-focused and open to change combined with an ability to think out of the box and provide ideas for continuous improvement. Ability to recognize the implications of own actions on the organization. A day in your life with us Execute daily invoice control (billing) tasks for countries in line with standardized procedures and on a timely manner in order to ensure profitability. Analyze the reports on billing proposals and processed transactions provided by the system (Centiro) to assure data accuracy and compliance. Standardize and streamline the invoice control process, working proactively together with relevant stakeholders (Service Fulfillment Operations, Customer Service Centre, Sourcing, Business Navigation, Finance, Continuous Improvement), in order to decrease the number of manual integrations. Encourage and promote clear communication and cooperation with Ingka Transport and Business Service Providers and other stakeholders (Service Fulfillment Operations, Customer Service Centre, Sourcing, Business Navigation, Finance) to support the overall business development. Contribute functional knowledge to cost-efficiency improvement initiatives to ensure agreed service productivity. Give input on set forecasts to improve the Transport and Business Service Providers invoice quality and performance in cooperation with Service Fulfillment Operations. Act as a trainer for junior co-workers in order to contribute to their development. Act as a backup for countries outside of a given area of responsibility. About this work area The GBO is an integrated partner with Countries and Group Functions in Finance, People & Culture, Procurement, and Digital to transform, operate and continuously improve our ways of working and use of data and technology. The GBO is a capability and service organization for many function and process areas and is steered by a cross functional GBO Council including Group and Country representation in Finance, Procurement, People & Culture and Digital.

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, supports tax reporting with a core understanding of prevailing statutory authority and it&aposs applicability to financial (general ledger) data. Responsible for activities supporting financial close process, account reconciliations and supporting financial pronouncement and tax technical research, as applicable. Reviews functions of more junior staff and prepares technical memoranda for Tax Managers in support of tax technical positions taken in financial statements and statutory tax filings. May assist with maintenance of internal controls and audit defense for tax positions taken in filings. In addition to their designated area of strength, they should be generally comfortable with fundamentals across the group in which they serve. Requires an undergraduate degree in Accounting or related field and 5 years related experience and/or equivalent combination of education and competency. Applicable professional designation preferred. Excellent personal communications skills and ability to work in team environment a must. Qualifications Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation . Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Job Details Requisition Number: 199122 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Finance Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

Version 1 provide expert consulting and support services to enable our customers to maximise the benefit from their JD Edwards investment. Version 1 is one of the fastest growing IT services companies in Western Europe. Version 1 has doubled both profitability and revenue over the last few years, while at the same time delivering consistent improvement in customer satisfaction and world-class employee engagement. Version 1 supports a variety of products and applications, which include JD Edwards World and JD Edwards EnterpriseOne and additional products that integrate with the JD Edwards toolset from the earliest versions of JD Edwards World through to JD Edwards EnterpriseOne 9.2. Version 1 also provides additional complimentary products for JD Edwards including Approval Express, AllOut security and Purge-it! Job Purpose & Primary Objectives: Applications Consultant is a key member of the Managed Services consulting team. This position is a customer facing role and requires that you establish and manage expectations within the business and drive fast and efficient resolution of service desk incidents and change requests, and achieve those expectations to a high standard. Key Responsibilities: Providing functional/application support, via Service Desk allocated calls and / or Change Request . Problem management to identify repeat issues, conduct root cause analysis and propose resolutions. Improvement focussed, look for solutions to repeat issues and progress service improvements that can add value to customer . Documenting business processes . Good in Communication Planning and testing modifications relating to bug fixes, interfaces and reports for complex JDE applications. Consulting with users, technology liaisons, applications support personnel and developers when researching solutions. End User training. Responsible for learning new functionality and keeping personal knowledge up-to-date. Additional Responsibilities: Take part in the early and late rota to cover office hours between 08:00 to 18:00. UK shift . Assist in the support and training of fellow colleagues. Performance Indicators / Targets: High customer satisfaction ratings (internal & external). All incidents dealt with within agreed SLA/OLAs. Skills within the service delivery team remain sufficient to meet business demands. Quarterly objectives set during quarterly appraisals are met Key Skills, Knowledge & Qualities: A minimum of 4+ years experience in ERP consulting / Managed service support and knowledge and experience with multiple JDE modules. Strong JD Edwards Manufacturing and Distri

class="job-details-content content"> Job Summary: We are seeking a highly motivated and detail-oriented Senior Accountant to join our team. The ideal candidate will have 2-5 years of overall experience as an Accountant in accounting practices. This role offers an opportunity to work in a dynamic environment and contribute to the financial success of our clients. What you will be doing: Prepare and review the work of Associate Accountants on daily basis to ensure that all business transactions are recorded like Sales, Purchases, Receipts, Payments, Credit Memos, Purchase Orders, Payroll journals, Credit card transactions etc. Support Lead accountant/ Manager to prepare & execute for month-end processes. Excellent & Effective communication with client s external customers/vendors to manage the collections/ payment process, including prompt resolution of any queries. Review and file sales tax returns in compliance with regulations, including calling tax department as required for day-shift team s queries also ensure to maintain all the records & files in an organized manner on cloud platform. What you bring: 2 to 5 years of Experience in accounting Recent experience of 2+ years in US accounting, preferably in the night shift. Strong knowledge of accounting principles Excellent verbal and written communication skills Excellent knowledge of customer support services Proficient in Microsoft Office Applications Experience working with QuickBooks (Desktop and Online) Knowledge of US GAAP or Sales tax filing process is good to have Educational Qualification: B.Com, M.Com, Inter-CA, or M.B.A (In Finance) or any equivalent graduation or post-graduation About Datastub: DataStub is a professional and reliable accounting firm that offers bookkeeping and accounting outsourcing services to businesses across the United States and Canada. With a commitment to excellence, we leverage innovative technology, streamlined processes, and skilled teams to deliver secure, cost-efficient, and high-quality accounting and finance outsourcing services. Our goal is to bring significant improvements to established and growing businesses through our expertise and dedication. In DataStub, you will collaborate with teams on exciting projects and work with well-known brands from across the globe. We ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. We value our employees and strive to create a positive work environment that promotes work-life balance and personal growth. As part of our commitment to our team, we offer a range of benefits to ensure our employees are supported and motivated. A 5-day work week that promotes work-life balance and allows our employees to take care of personal responsibilities while excelling in their professional roles. 36 annual paid leaves that can be utilized for various personal reasons, such as regional holidays, sick leaves, or any other personal needs. We believe that taking time off is essential for overall well-being and productivity. Additional special leaves for birthdays to ensure that our employees can prioritize their personal milestones without any added stress. Health insurance coverage of 3 lakhs sum insured for our employees, spouse, and children, to provide peace of mind and security for their health needs. A dedicated learning and growth budget for courses and certifications, to support our employees career aspirations and encourage professional development. Company outings to celebrate our successes together and promote a sense of camaraderie among our team members. We believe that celebrating achievements is an important part of building a positive work culture.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Responsibilities may include the following and other duties may be assigned. Responsible for the product pricing and reimbursement strategies across the organization. Manages the pricing database. Provides customer price lists, country list prices, and check with field & at time of order. Manages pricing Disputes & overrides. OFFICE SUPPORT CAREER STREAM: Individual contributors who provide organizational related support or service (administrative or clerical) for other members within the organization. The majority of time is spent in the delivery of support services or activities, typically under supervision. DIFFERENTIATING FACTORS Autonomy: Entry-level position typically requiring little to no prior experience. Works on well-defined administrative and clerical tasks. Work is routine or follows standard procedures and is closely supervised. Organizational Impact: Works to deliver on day-to-day objectives with some impact on achievement of results for the job area, including limited disruption or expense. Delivers job responsibilities following a defined standard output or set of procedures. Innovation and Complexity: Provides data and information when minor changes may be required based on review. Problems faced are routine and solutions clearly prescribed. Communication and Influence: Communicates with contacts typically within immediate job area. Obtains and provides information requiring little explanation or interpretation. Leadership and Talent Management: N/A - Job at this level are focused on self-development. Required Knowledge and Experience: Requires no or little job knowledge of systems and procedures. 0 years of experience required. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here

HANDLING DOMESTIC AND INTERNATIONAL CLIENTS SALARY-OPEN AND HIGH INCENTIVE JOB LOCATION-BANGALORE/DELHI NCR KRITIKA@ADVISERJOB.COM/WHATSAPP ON 9873213664

Counsel students for their course inquiry Mentor junior counselors Counsel students and concerned parents Complete daily, weekly, and monthly targets Will be given additional responsibilities as senior counselors Required Candidate profile An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills Fluency in comm. of English and Regional language.

Hiring for US Voice Process - Salary: Up to 39K in-hand + 20k Joining bonus - 7K Attendance Bonus Every Month - Unlimited Incentives - 5 Days Working - Both Side Cabs Provided Apply now and boost your career!

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Data Analytics Manager is responsible for influencing business strategy through data and analytics. The position is also responsible for anticipating change to introduce and lead innovative data and analytics solutions. Key Responsibilities Develops and manages the implementation of innovate data and analytics solutions to support business unit objectives Communicates and presents project information to project team and updates to senior leadership Anticipates challenges with data and analytics and develops proactive solutions Manages and leads data and analytics of critical importance Utilizes data and analytics expertise to coach and develop a team of less experienced analysts Influences strategy through data and analytics Provides data and analytics expertise to support and collaborate across business units Education 4 year Bachelors Degree (Preferred) Experience 7 or more years of experience (Preferred) Supervisory Responsibilities This job has supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Business Analysis, Business Case Analyses, Business Strategies, Data Analytics, Strategic Management

Relevant Years of Experience 8+ Years Total Yrs. of Experience* 8+ Years Detailed JD *(Roles and Responsibilities) 8+ years experience in software development or performance Testing and Engineering with systems analysis, including using agile practices Engage in and improve the whole lifecycle of services - from inception and design, through deployment, operation and refinement. Support services before they go live through activities such as system design consulting, Capacity planning, risk assessments and launch reviews. Maintain services once they are live by measuring and monitoring availability, latency and overall system health. Run continuous Improvement activities that improve service availability, recovery, efficiency & performance. Work with team to implement highly available and scalable architectures for core and third-party components of the Service. Implement metrics, monitoring, and incident response processes. Align with/improve, change management and capacity planning processes. Monitor levels of manual effort and drive improvement through automation and stability Proactively improve service availability, performance & efficiency via delivery of o Implemented metrics, monitoring, and incident response processes. o Improvements in change management and capacity planning processes o Automated feature/story engineering quality measures Be aware of production degradation of Service level objectives. Identify the specific system information needed to facilitate incident response / post-mortems and deliver root cause analysis. Contribute as part of a Scrum team to maintain a deep understanding of system functionality and architecture, with primary focus to operational aspects of the service (availability, performance, change management, incident response, capacity planning, etc.) Operational Excellence to facilitate improved NPS with customers (internal & external) and address specific operational needs & concerns. Domain* Banking Desired skills Gatling, AWS Cloud, Harness, K6 Mandatory skills End to End Performance testing using LoadRunner and JMeter .Hands on Experience with Monitoring tools like APPD, Grafana, Splunk etc., Performance Engineering Activities. Devops and CI with CD, Web logic, Oracle Databases, Cloud native services Work Location Gurgaon BGCheck (Pre onboarding Or Post onboarding) Pre-onboarding Any client prerequisite BGV Agency* Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) * IST Business Hour Vendor Rate 7450 INR/Day

- Work as L2 resource in AWS and Azure Cloud infrastructure and system administration team providing technical support and resolving issues - Provision Infrastructure as a service cloud computing for platforms such as AWS, Azure. - Data center and server installation, maintenance, monitoring in cloud/IaaS. - Installing, configuring and supporting primarily Linux and Microsoft Windows Servers on IaaS - Responsible for Linux and windows server installation, maintenance, monitoring patching. - Monitoring of cloud instances performance - Communicate with peers and managers regarding system issues participate in 24x7 on- call. - Work in coordination with other internal teams to ensure the infrastructure fully and effectively Providing supports - 4 to 5 years of experience in a support services for the infrastructure and Linux, Windows operating systems. - Min 1 years experience in working with different services in AWS and/Azure Cloud Platform - Good knowledge of AWS/Azure services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM. - Strong Linux Administration skills - Possess a good understanding of Internet based technologies (DNS, Security, IP Routing, - SSH, FTP, HTTP/HTTPS, Email Routing, etc.) - Collaborative, team focused with working experience in a 24/7 up time environment - Strong verbal and written communications skills are a must

1. Lead and mentor service team. 2. Manage installs, repairs, and support. 3. Coordinate cross-teams, handle escalations, train staff, manage inventory. 4. Ensure top client service and reporting. 5. Salary is negotiable as per market standards. Required Candidate profile 1. Bachelor’s degree in Engineering, Industrial Technology. 2. 5+ years of experience in a service or technical support role. 3. Strong mechanical, electronics, or automation systems background.

Overview We have an exciting role of Accounts Payable Analyst . You will play a key role in Invoice processing and Accounts Payable activities to ensure a smooth flow of the process. This might be a great fit if you are result oriented and excited to be part of a growing team. Location- Hyderabad, Bangalore, Gurgaon Shift Timings- 2 PM to 11 PM Experience- 3 to 5 years Skills :- Accounts Payable, AP, P2P Cycle, PO, Non PO, Invoice Processing About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Business Support Services, Market Research and Media Services. Responsibilities This is an exciting role and would entail you to • Responsible for day-to-day AP processes within US region • Perform Invoice processing – PO/Non-PO • Perform 3 way/ 2 way matching to resolve discrepancies • T&E Expense processing • Prepare Payment Runs, resolve rejections • Set up new vendors in accounting system • Clear aged invoices and follow up with business teams on aged items • Post Intracompany payables • Prepare ACH / wire transfer requests • Support month- end processes such as accruals, flux analysis, expense schedule, Recurring JE’s • Publish various internal reports • Responsible to maintain process documents (SOPs, Process Maps, etc) Qualifications This may be the right role for you if you have • Accounts Payable with 3 to 5 years experience (Min Degree required) • Prior Experience in Accounts Receivable is Preferred • Proficient in MS Office – MS Excel is a must • Extremely detail orientated • Good Verbal and Written communication skills • Great positive team attitude • Ready to take up additional taks and challenges • Prior experience in Microsoft Dynamis AX is a plus. • Self Driven and Independent to perform the daily operations and handle & resolve Issues

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Sumit Roy srozb@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Saikiran Mayekar [C] sma2h@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The position is responsible for serving as a designated subject matter expert (SME) on basic projects such as coordinating with the call center operations and quality control teams to improve efficiencies within the call center to increase the quality of customer relations and to improve overall service to all call center customers, and coordinating with the AB operations training unit to identify call center training needs and assist in the development of training materials. Position Overview: We are looking for a motivated and knowledgeable Subject Matter Expert (SME) to join our team. In this role, you will serve as a key resource for both internal teams and customers, helping to drive efficiencies and improve the quality of service in our Call Center. You will collaborate with different operational and training teams, ensuring smooth and effective service delivery while enhancing customer experiences. Key Responsibilities: Mandatory- Voice insurance experience in insurance field. Lead by Example: Act as a role model for the team by demonstrating strong work ethic, professionalism, and customer focus. Escalated Issues: Provide expert assistance in resolving escalated or supervisor-level calls, ensuring customer concerns are addressed in a timely and professional manner. Project Representation: Represent the Call Center on cross-functional projects, initiatives, or testing as needed to improve team and service performance. Training and Development: Assist in the creation, distribution, and implementation of training materials that enhance team capabilities and knowledge. Product Expertise: Demonstrate solid understanding of telecommunications, products, and related functionalities to provide accurate, high-quality support. Support for Customer Service Team: Respond to questions and provide guidance to customer service specialists, including managing help hotline inquiries. Training and Mentorship: Offer training to team members and guide them through the process of case research, issue resolution, and customer interaction. Policy Interpretation: Interpret a variety of policies, rules, and regulations, applying them to customer inquiries and service requests. Handle Complex Inquiries: Manage and respond to a high volume of complex inquiries from both internal and external customers, maintaining professionalism and customer focus. Education and Experience : Education: A 4-year bachelor s degree is preferred. Experience: Experience: 0-3 years of experience in US Insurance is preferred. Equivalent combinations of education and experience may also be considered. Supervisory Responsibilities: This role does not have supervisory duties. Voice Profile: Our ideal candidate is someone who thrives in dynamic, fast-paced environments and approaches challenges with a problem-solving mindset. You re the type of person who steps up to help others, whether by answering complex inquiries or providing support to your team. Communication is key - you can break down complex topics clearly and professionally, and you re adept at training others in a way that makes even the most difficult concepts accessible. You value collaboration, share knowledge generously, and are always striving for excellence in customer care. Primary Skills Call Center, Call Center Operations, Customer Experience Management, Customer Inquiries, Customer Service, Insurance, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Vehicle Insurance, Voice Support Shift Time Recruiter Info Shital Balaji Holambe sbaqr@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

We are seeking a detail-oriented and proactive Office Manager to oversee and manage the day-to-day administrative operations of the organization for Bangalore office. The ideal candidate will ensure efficient office operations, vendor management, facility maintenance, compliance with administrative policies, and coordination among departments. Key Responsibilities: Manage and supervise daily administrative operations, including office maintenance, supplies, and logistics. Oversee facility management and ensure a safe, clean, and efficient working environment. Coordinate with external vendors and service providers, including housekeeping, security, travel, and catering services. Monitor and manage budgets related to administrative expenses. Maintain records of administrative activities, contracts, and other essential documentation. Ensure compliance with internal policies and regulatory requirements. Support in organizing company events, meetings, and conferences. Handle travel arrangements and accommodations for employees and guests. Coordinate with HR and IT teams for new joiner support (desk setup, ID cards, etc.). Lead and mentor a small team of administrative staff, ensuring high performance and accountability. Manage employee transportation services, including cab operations and vendor coordination. Oversee facility support functions such as security, housekeeping, pantry/cafeteria services, and asset management. Ensure timely repair and maintenance of infrastructure and office equipment. Implement and monitor PPM (Preventive Planned Maintenance) schedules for critical systems such as UPS, LT panels, server room air conditioning, and other HVAC systems. Maintain operational efficiency and safety compliance across all support services. Handle vendor management, contract negotiations, and service level adherence. Respond promptly to facility-related issues and ensure minimal disruption to business operations. Requirements: Bachelor s degree in business administration or a related field; MBA preferred. 8 - 12 years of experience in administration or facilities management, with at least 2 years in a managerial role. Strong organizational and time management skills. Excellent written and verbal communication abilities. Proficient in MS Office Suite (Excel, Word, PowerPoint). Ability to multitask and prioritize effectively in a fast-paced environment. Experience in vendor management and budgeting is a plus. Preferred Attributes: Strong leadership and interpersonal skills. High level of professionalism and discretion. Problem-solving attitude with attention to detail. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Job Overview We are hiring a Technical Support Specialist with strong communication skills and a well-rounded technical foundation to support our web application users. This role involves working in rotational shifts (including nights) , and requires someone who is technically sound, well-spoken, and professionally groomed to handle global client interactions via calls, emails, chat, and ticketing platforms . As the first point of contact for technical issues, you'll ensure smooth user experiences by diagnosing problems, resolving them efficiently, and collaborating with our internal tech teams when necessary. If you are looking to build a strong foundation in IT support while working in a dynamic, fast-paced environmentthis is the opportunity for you. Key Responsibilities Deliver technical support to end-users for our web applications across multiple channels (call, email, chat, ticketing). Troubleshoot and resolve issues related to application performance, access, or functionality. Escalate unresolved cases to engineering or product teams with proper documentation. Assist users with website updates, account setups, and feature-related queries. Maintain detailed logs of issues, resolutions, and follow-ups in the support system. Manage user access and permissions securely, following internal protocols. Provide regular updates to users, ensuring a customer-first approach at every touchpoint. Required Skills Excellent spoken and written English communication skills neutral accent and strong grammar. Technically groomed with basic knowledge of IT systems (Windows, Linux/macOS) and web technologies . Analytical mindset with strong problem-solving and multitasking capabilities. Familiarity with ticketing tools . Ability to adapt to rotational shifts and work with global clients. Why Join Us? Competitive salary with performance incentives Exposure to global clients and real-time troubleshooting Career growth in a supportive, tech-driven environment On-the-job training and skill development opportunities