372 Support Services Jobs - Page 14

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Software Engineer Senior Consultant II implements applications following 12-factor principles to build out the product and iterative enhancements. They own the full stack of software products, developing and implementing frontends (web or mobile), and backend services. They leverage test driven development and continuous integration to ensure agility and quality of products. They actively participate in the decision-making process of the team ensuring that the simplest appropriate technology and design is chosen to meet user needs. Role--Java Fullstack Developer Exp--8 to 11 Years Location--Bangalore/Pune Skill--Java FSD with react & Springboot Exp with backend and interested to work in UI also can apply Spring, Spring boot, Hibernate, JPA DB - SQL server, Oracle, Mongo Testing - TDD on UI and Backend Kafka/JMS Application Health Monitoring Communication UI - React, NodeJs Kubernetes, Cloud CI/CD Java 17 Primary Skills Back-End Development, React.js, Spring Boot Shift Time Recruiter Info Sunita M maabd@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

Reviews and files all daily project reports. Completes installations and repairs as needed. Oversees all facility department operations. Investigates and resolves any client complaints. Leads weekly team meetings.

seeking a organized Service Coordinator to join our team. The ideal candidate will be responsible for managing customer service requests, coordinating with field service engineers, and ensuring timely resolution of service-related issues.

Location: Bangalore Work from Office Only Job Type: Full-time/Contract Job Summary: We are seeking a motivated and dynamic Admission Counsellor to join our team. The successful candidate will be vital in assisting prospective students through the admissions process, providing them with guidance and support as they navigate their educational journey. Roles and Responsibilities: Student Guidance: Assist prospective students and their families through the admissions process, providing information on academic programs, admissions requirements, and campus life. Admissions Process: Manage the admissions process from initial inquiry to enrollment, including reviewing applications, scheduling interviews, and conducting follow-up communications. Relationship Building: Develop and maintain relationships with high schools, community organizations, and other partners to promote the institution and attract prospective students. Events and Recruitment: Represent the institution at recruitment events, college fairs, and high school visits to promote awareness and generate interest in our programs. Data Management: Maintain accurate records of prospective students and their application status using our CRM system, ensuring timely follow-up and communication. Support Services: Provide support to students and families regarding financial aid options, scholarships, and other resources available to them. Team Collaboration: Collaborate with admissions team members and other departments to ensure a seamless and positive experience for prospective students throughout the admissions process. Requirements: Bachelor's degree in any field. 1-2 years of experience in admissions counseling or related field preferred. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Excellent organizational and time management skills. Required Skills:Communication skills, Interpersonal Skills, Negotiation skills, Convinicing skills. Key Skills: Admission Process, Prospective Students, Application Review, Relationship Buliding, Communicaton Skills, Interpersonal skills, Negotiation skills etc.

Role & responsibilities You Develop financial software that runs our cash machines all over the world. You are responsible for inhouse as well as for external projects and therefore work together with our local offices in 20 countries. You lead your own projects from analysis of requirements via developing and testing to go-live and with it accompany the whole process. You write server-applications and maintain our databases You act as an interface between our local teams and our international entities. Perform review of solution designs, code, and test results of other developers Setup test environment and test cases and develop testing automation utilities Participate in software release management and contribute to process improvements You support in writing change documents during the release process Technical Expertise required- 1. C, C++ 2. CEN XFS 3. MS VSL, Borland Embarcadero 4. Jira, Confluence, MS Teams, MS Office, GitHub 5. MySQL, Maria DB, Oracle 6. TCP/IP, ISO8583 Please share resumes amhetre@euronetworldwide.com

Responsible For: Responsible for the management of a portfolio of customers with an overall goal to achieve high customer retention rates and prevent churn Proactively drive customer adoption and continuously look for opportunities to increase customer loyalty and revenue growth Recognize expansion opportunities and effectively communicate to the Sales department for closure Ensure that with every customer interaction you are working to deliver value, providing an excellent experience, and supporting the customer in attaining their desired outcomes Lead strategic, cross-functional initiatives such as customer journeys, voice of customer, and product feedback Maintain relationships with targeted customers through phone conversations and meetings, as well as tracking emails and other business conversations timely in the correct application/CRM tool Engage in both proactive and reactive efforts to prevent or mitigate customer attrition Serve as the trusted advisor for customers, beginning at onboarding and extending through deployment Ensure overall customer satisfaction with PracticeSuite, including but not limited to support services and product functionality Ensure all customer issues are addressed timely and effectively by collaborating cross-functionality with many of the other PracticeSuite departments Strong communication skills, verbal and written Strong analytical and problem-solving skills Experience: 4+ years of account management within software technology and healthcare industry, HubSpot and Zoho or other CRM tool Location: Kochi/Mumbai/Coimbatore

In this highly visible role, you will have the opportunity to work with an amazing, robust, and agile team, responsible for supporting our world-class Apple World Wide Corporate Recruiting group. As part of the larger People organization, Recruiting acts as the gatekeepers of Apple culture by providing an extraordinary experience to both our internal business partners and candidates alike. If you are results driven, a self-starter, and ready to Think different," come join us.This role provides support services to various Recruiting and HR teams by executing various administrative and operational related activities. You will be responsible for helping to provide an amazing candidate journey and be the expert in the organization s hiring processes, procedures and tools.This is a contract position. 2+ years of experience recruiting coordination, project coordination, event planning or admin experience in a fast paced customer-focused environment Exceptional problem solving, attention to detail, time management, and organisational skills along with the ability to approach problems flexibly and demonstrate creativity in solving them Demonstrable track record of driving process improvements and an insatiable desire to provide outstanding customer service Excellent written and verbal communication skills, interpersonal skills, ability to exercise tact, discretion and the initiative to efficiently meet the demands of multiple internal customers Ability to manage calendar events, demonstrating flexibility and problem-solving abilities to adjust or prioritize schedules based on last-minute changes Ability to manage large volumes of requisition and employment offer administrative requests Liaise with key business partners within the organization to drive and maintain offer and onboarding processes and hiring processes while adhering to tight deadlines and service level agreements (SLAs) Work closely in a team environment with the ability to partner with diverse teams and across multiple Apple locations Embrace a variety of internal and external software applications with the ability to learn new tools quickly Preferred Qualifications - Undergraduate degree strongly preferred

Overview We have an exciting role of Finance Operations Analyst (Accounts Receivable-Billing/OTC-Billing) . You will play a key role in Financial Data activities to ensure a smooth flow of the process. This might be a great fit if you are result oriented and excited to be part of a growing team. Shift Timing: 02:00 PM - 11:00 PM Location: Hyderabad/Bangalore Experience: 3-5 years Mode: Hybrid (3 days working from office/week) About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Business Support Services, Market Research and Media Services. Responsibilities This is an exciting role and would entail you to Own the responsibilities inclused but not limited to requesting billing (this would include submitting monthly fee journal enteries) Sending invoices to the clients. Run reports (project status and hours reports), review and approve expense reports and estimates. Oversee the Billing and past dues Receive and respond to internal and external billing questions. Prepare reconciliations with Account Services and Media assistance on a quarterly basis Strong in billing concepts and basics of accounting Qualifications This may be the right role for you if you have Finance Analyst with 3 to 5 years experience in Accounts receivable, billing, data analysis Minimum of B.Com / BBA Graduation Prior Experience in AR Billing is preferred Proficient in MS Office suits Extremely detail orientated Good Verbal and Written communication skills Great positive team attitude Ready to take up additional taks and challenges Prior experience in D365 is a plus. Self Driven and Independent to perform the daily operations and handle & resolve Issues

Role & responsibilities Understand how the product works and how it is used by customers. Interact with customers on/ off-site to troubleshoot issues, provide workarounds by leveraging your software development skills. Understand and fulfill enhancement requests received via customer use-cases. Develop knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution. Provide technical expertise, guidance, mentorship to team members. Participate in hiring processes. Follow and contribute to defined CRM processes to manage customer requests efficiently. Provide hot fixes, patches and upgrade deployment support in production and staging environments and work closely with customers to schedule and test. Define and track bugs for Development, and offer innovative ideas to improve product quality. Work practicing agile methodologies, follow best coding practices and ensure quality & timely delivery. Role may involve travel to customer locations. Should be open to work for EST /PST shifts ( 5:30PM IST or 9:30PM IST onwards) Qualifications 5+ years of previous experience in an Application Development/ Support or sustaining engineering role. Development and troubleshooting skills on the Microsoft platform, with expertise in C#, ASP.NET, MVC, SQL, Stored Procedures and JavaScript. Exposure to Windows Azure and Cloud Computing will be an added advantage. Deep understanding of customer support processes and tools. Ability to follow defined processes. Outstanding written and verbal communication skills. The ability to be a good listener, and to understand customer issues. Ability to provide innovative workarounds or design a solution to fix customer's problem.

As a Senior Software Engineer, you will be designing and delivering solutions that scale to meet the needs of some of the largest and most innovative organizations in the world. You will work with team members to understand and exceed the expectations of users and constantly pushing the technical envelope and helping CSOD deliver great results. Working in an agile software development framework focused on development sprints and regular release cycles, you ll own the complete feature story and mentor juniors. In this role you will... Conduct detailed analysis of defined specifications. Develop and document designs that meet applicable standards. Identify, analyze and resolve moderately complex software inadequacies. Write code, Unit tests, complete programming and perform the testing and debugging of moderately complex features following detailed specifications. Design a solution for moderately complex features. Partner with Product Analyst to groom the feature. Participate in giving advice, guidance in team/individual discussions. Participate in Peer and Team code review sessions. Mentor juniors in the team and help in technical deliverables. Assist in establishing estimates for the deliverables. Attend requirement and/or Design review discussions as a presenter. Work closely with the extended CSOD teams (support/services) when required. Youve got what it takes if you have Bachelor s degree in computer science or related engineering field. 4+ years of experience in software development. Solid Core and Advanced Java/J2EE skills. Strong Spring fundamentals. Strong understanding of web development technologies. Object Oriented Java development experience. Working knowledge of Advanced front-end development frameworks and platforms, Angular knowledge is a plus. Working Knowledge of transaction-based systems and RDBMS. Excellent written and oral communication skills. Demonstrated experience with Scrum or other Agile development methodologies. Ability to work with a team mindset. Experience with developing and delivering SaaS software. Knowledge of Gen AI. Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone anywhere to learn, grow and advance. To be better tomorrow than they are today.

' As a Service Engineer, you'll be playing a vital role at Aavas to support various business functions. We are looking for a proactive individual who can help different teams to work seamlessly on various applications. He/she should be able to troubleshoot any issues effectively that the end user is facing. Support Engineers should ensure proactive availability, and timely resolution. Responsible for constant monitoring and analysis of issues/incidents and take initiatives in reduction of issues What are we looking for? Must have good written and verbal communication skills, along with consulting skills. Analytical and Problem-Solving skills are desirable Must have basic excel training /knowledge Empathetic and Service Oriented Mind-set Should be ready to work for extended hours/evening shifts.

Role & responsibilities Identifying and tapping prospective clients. Market Development. Understanding clients' training requirements and developing plans and proposals Coordinating with resources and faculties Programme Development and resource management Client Servicing and Programme Delivery through empaneled resources. Preferred candidate profile Should have relevant experience of 1-5 years as a Training Coordinator / Business Development / Marketing Executive and possess a good command of English language and presentation skills

Discover your passion in the service sector with these exciting roles Its an exciting time to be here. Join our diverse team with varied experience from corporate and social sector and contribute to solving some of the key problems faced by the grassroots NGOs of our country. You will get to work with NGOs, foundations, governments, Donors and other stakeholders through capacity building programmes , technology solutions, support services and strategic collaborations. Below listed are the vacant positions at Dhwani Foundation. Click on the link to know more about the role. Manager - Donor Engagements Purpose of the Job: Evangelize Organizational Development and small, medium & rural NGOs. Support engagement initiatives with the Donor community. Lead fundraising efforts for DF programs and for DF s partners State Head Andhra & Telangana (Full time) State Head Andhra & Telangana (Full time) Location: Based in Hyderabad with travels across Both states. To oversee and manage the successful execution of NGO partnerships, team coordination, adherence to timelines, high-quality programme delivery, active engagements and effective resolution of challenges to achieve Dhwani Foundation objectives in Andhra & Telangana. Assistant Manager - HR ( Full Time) To Manage all core HR activities, including payroll, employee relations, learning and development, internal recruitment, employee engagement, and maintaining and improving HR systems. 4 to 7 years of work experience in dealing with recruitment, understanding of onboarding procedures, knowledge of performance appraisal systems, implementing training and development programmes.Social Sector background will be an advantage Trainer - Tamil nadu Facilitating training and workshops for NGO Founders/Leaders, Board members and team members in the areas of Organizational Development Compliance, Finance and Accounts, Human Resource, Governance, Program Planning and Management, MIS, Marketing & Fundraising and Leadership and Strategy. Junior Associate Technology Solutions (Full time) Position: Junior Associate Technology Solutions (Full time) The Junior Associate role is tasked with providing his/her technical and professional expertise for the Technology Solutions Program. The prime focus areas will be Requirement Analysis, Testing, Implementation & Support of our software products for the NGOs. A general understanding of technology and software development is expected Head- Donor Engagement Position: Head of Donor Engagement (Full time) To lead and build fundraising structures for both Dhwani programs and to its partners in order to ensure the resilience, sustainability and growth towards social impact Programme Head - MIS and Technology (Full time) Position: Programme Head MIS and Technology (Full time) Overall Programme Management of our MIS & Technology Programme Executive - Finance & Admin (Full time) To oversee and manage logistical support with financial oversight, encompassing coordination, management, and reporting for both operational and financial aspects of the Niranthara Programme in Andhra Pradesh. Programme Manager - Marketing & Fund Raising (Full time) Position: Programme Manager Marketing & Fund Raising (Full time) Raise funds for programmes of Dhwani Foundation and its NGO partners. Market Dhwani Foundation s programmes with Donors for partnerships & alliances. Train Fund Raising Managers (FRMs) and hand hold FRMs of partner NGOs To apply for any of these positions, send your updated CV with a cover letter, explaining, why do you think you are a fit for this position to the below: Mail us at : careers@dhwanifoundation.org. Please note that we will not be able respond to individual queries over phone. We are an equal opportunity organisation with a non-discriminatory environment. We do not and shall not discriminate on the basis of religion, caste, class, gender, sexual orientation, age, disability or marital status. Note: Due to the large number of applications we receive, we will only be in contact with shortlisted candidates. We are unable to entertain individual enquiries regarding job application status.

Roles and Responsibilities Manage import operations from purchase order to delivery, ensuring timely clearance through customs. Coordinate with shipping lines, freight forwarders, and other stakeholders for smooth logistics management. Prepare and process various export documents such as commercial invoices, bills of lading, certificates of origin, etc. Oversee export import documentation processes including pre-shipment inspections and post-shipment activities. Provide operational support to ensure seamless execution of imports/exports. Desired Candidate Profile 0-5 years of experience in import & export industry or related field. Strong knowledge of import operations, import documentation, export management, export import logistics, shipping line services. Proficiency in preparing various types of export documents (commercial invoices, bills of lading, certificates of origin). Ability to work effectively under pressure with multiple priorities simultaneously.

Business Development Associate Work From Office Salary: 12k to 25k Fluent Kannada with good English is mandatory Communication, Negotiation, Relationship Building, Problem-solving, Adaptability, Time Management Required Candidate profile Qualification: Any Graduate Job Location: Swargate Contact us Hr Akshay Bhandwalkar (Company Recruiter) 9822146578 / akshay.bhandwalkar@credicus.co Perks and benefits Performance Bonus and growth opportunities.

Due to our continued growth, we are hiring for a Senior Decipher Survey Programmer at M3 Global Research , an M3 company. This is a long-term contract position and fully remote. This person must reside in Romania Job Overview The Qualitative Research Analyst will be responsible for analysing qualitative transcripts from interviews, focus groups, and other qualitative research methods. This role is crucial for uncovering key themes and insights from qualitative data that inform strategic healthcare decisions. The ideal candidate must have a background in healthcare or life sciences, with a strong focus on qualitative analysis. Key Responsibilities Transcript Analysis : Analyze qualitative transcripts, identifying recurring themes, insights, and patterns relevant to healthcare, pharmaceutical, and medical device sectors. Data Interpretation : Synthesize findings from transcripts into clear and actionable insights, contributing to reports and presentations for internal teams and clients. Content Grid Development : Transform Qual transcripts into high-quality content grids to be used as final deliverables. Proficiency in creating Qual Content Grid structures and organizing transcripts into the content grids. Report Development : Assist in drafting sections of research reports based on transcript analysis, providing concise and insightful summaries of findings. Collaboration : Work closely with research managers and other analysts to ensure that insights from transcripts align with project goals and client needs. Quality Control : Ensure the accuracy and consistency of data interpretation and analysis throughout the research process. Healthcare Expertise : Apply knowledge of healthcare industry trends, patient pathways, and stakeholder perspectives to enrich the analysis. Experience : 1-3 years of experience in qualitative research, with a focus on transcript analysis. Previous work in Pharma Qual research is essential. Technical Skills : Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Communication : Strong written communication skills for summarizing qualitative insights and contributing to research reports. Detail-Oriented : High attention to detail in transcript review and analysis. Healthcare Knowledge : Solid understanding of healthcare industry, patient care journeys, and healthcare professionals perspectives. Preferred Qualifications Experience analyzing transcripts from patient or healthcare professional interviews. Familiarity with qualitative research within the pharmaceutical or medical device sectors. Ability to understand complex healthcare terminology and issues. What We Offer Competitive salary and benefits package. Opportunity to work with leading healthcare organizations. Professional growth and development in the healthcare research field. A collaborative and supportive team environment. Qualifications Education : Bachelor s or Master s degree in Public Health, Life Sciences, Healthcare, Sociology, or a related field

To perform various assignments designed to improve the facility, assist in supporting the manufacturing operation and resolve operational problems associated with equipment and facilities. JOB DUTIES: This is a staff assignment involved in the improvement of the facility (utilities, water, electrical, mechanical and the coordination of the maintenance of various manufacturing equipment.. This assignment will be geared to systems integration of manufacturing equipment and the support services needed to maintain equipment and/or building operations. Analyzes and recommends current and future systems, procedures, training and equipment needs based upon understanding and communication with users. Determines acceptability of new equipment based on industrial equipment specifications and recommends modification or revision as necessary. Troubleshoots throughout the facility to determine the cause of failure, the lack of efficiency and the need for repair or improvement of systems or equipment. Resolves problems in design and recommends solutions to prevent recurrence of problem. Troubleshooting duties may be specific in nature based on area of expertise, but could include other disciplines. Coordinates development of a planned maintenance program and prepares documentation to support maintenance frequency and recurring problems. Investigates problems occurring in the shop that are maintenance related and recommends solutions to alleviate the problem. Work assignments are assigned based on specific background and major projects are divided according to individual expertise, experience and educational background. Coordination between the various disciplines is essential for successful completion of assignment. Expertise may be in electrical and mechanical. Determines legal requirements for hazardous wastes and air emissions and ensures that the facility is in compliance with state, federal and local laws and regulations. Conducts necessary training for facility personnel with regard to these subjects. Determines building requirements for utilities, water, sewer and electrical systems. Assists in the design of these systems to reflect changes in building requirements due to new equipment and/or rearrangement. Manages outside contractors performing maintenance, repairs or changes to the facility or utility system. Adheres to established standards, policies and practices relating to quality, cost reduction, safety, hazardous materials and ergonomics in performing assigned duties. BACKGROUND/EXPERIENCE: The education and experience requirements for this position are to meet at least one of the following criteria: 1.Accredited Electrical Engineering degree with 8- 10 yrs relevant experience Travel up to 10% of time. Good Communication skills Posting Dates:

1:Design, optimize, and implement thermal management systems for data centers, including liquid, and cryogenic-based cooling technologies. Explore and integrate advanced cryogenic cooling systems or hybrid solutions to improve cooling efficiency in high-density, highperformance computing environments. 2:Develop and test prototypes of thermal systems, including liquid cooling solutions, heat exchangers, and evaporative cooling technologies tailored to the specific needs of data centers. 3: Analyze system performance through real-time data collection and temperature monitoring, making recommendations for improvements or adjustments to cooling systems. 4: Prepare detailed technical reports, specifications, test protocols, and operational guidelines related to thermal systems and cryogenic cooling in data centers. 5: Keep abreast of emerging trends, new technologies, and best practices in data center cooling, including energy-efficient designs and cryogenic innovations. Skills Required: Data Centre Design & Research Experience: Capabilities and Skills Must have Skills: 1 Strong understanding of heat transfer, thermodynamics, and fluid dynamics, especially in high-density cooling environments. 2 Hands-on experience with data center cooling systems (e.g., liquid cooling, air cooling, and immersion cooling) 3 Experience with cryogenic technologies and their potential applications in data center cooling 4 Experience working with cross-functional teams including IT, infrastructure engineers, and operations to implement cooling Work Arrangement : Onsite

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under direct supervision, identifies, maintains, and repairs a variety of discharge manifold equipment (DME). Responsible for the disassemble, pre-inspection preparation, and reassembly of DME. Participates in the banding/tagging and final preparation, inclusive of painting and color coding DME. Assists with documentation that is produced within the DME re-qualification processes. Follows specific and detailed work processes within the Halliburton Management System (HMS) during daily job activities. Ensures duties are performed in a safe, efficient, and effective manner. Performs own work and provides assistance to others as directed. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are NOT easily measured and can result in failure of high pressure pumping systems. Such failures may result in serious injury or death to employees and customers in the field. Experience in oilfield operations and/or discharge manifold equipment (DME) operations is preferred. A High School diploma or equivalent, and a non-commercial drivers license are required. Qualifications Location Near Kurja Fanta, NH -15, Barmer, Rajasthan, 344001, India Job Details Requisition Number: 199208 Experience Level: Entry-Level Job Family: Support Services Product Service Line: Maintenance PSL Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

Overview We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together. Responsibilities Successfully managing day-to-day performance of campaigns across different DSPs including but not limited to DV360, Amazon and TTD. Able to ideate successful audience segmentation aimed at reaching a client goal. Able to execute optimizations aimed at exceeding KPIs; Set campaign "strategies", e.g. targeting, bidding, platforms, data usage, ideas, downstream client funnel optimization. Capable of analytical efforts to mine campaign, ad server, impression, and user data to identify optimization opportunities. Able to make compelling arguments based on data and results for more client data access. Working with agency team to develop best-inclass solutions based on available tech. Communicates day-to-day format, screen, inventory performance to clients and agencies as needed. Understands and can describe bottom up planning, how client goals and KPI’s to platform activation strategies/tactics across the funnel. Qualifications Minimum 6 years of experience in managing programmatic campaigns for large clients. Expert knowledge of digital programmatic buying with hands-on experience using demand-side platforms for large-scale clients. Working knowledge of the holistic digital landscape: video, display, social, programmatic, and marketing analytics. Able to proficiently describe all possible KPIs and how they fit into the customer journey. Comfortable thinking strategically and analysing performance in a continually evolving, dynamic environment. Proficient in Excel, with demonstrated ability to organize and consolidate multiple data sources for analysis.

We re seeking dynamic individuals who thrive in a fast-paced, results-driven environment. The ideal candidate will have: Experience in Sales, Business Development, or Account Management, with a proven track record of success, preferably in a B2B setting. Native Speaker: Fluent in Hindi and English, with excellent written and verbal communication skills. A strong customer-first mindset with excellent negotiation skills and the ability to close deals confidently. The ability to build and nurture long-term relationships with clients, fostering trust and loyalty. Passion for engaging with diverse customers, curiosity to address their needs, pride in knowing IWGs solutions, and drive to achieve results and explore career opportunities.

Provides direct people leadership, motivation, and support to positively influence the accomplishment of goals, maximize growth and improve business performance for the organization. Demonstrates intermediate knowledge for managing all facets of assigned team and handles the achievement of department / enterprise goals and objectives, programs, policies, and procedures in a business area gained through experience and training. Manages larger work groups, multiple processes and/or more complex processes requiring broad knowledge of operational areas and the ability to collaborate across divisions. Key Responsibilities Anticipates workflow levels through effective planning and can adjust resources to ensure work is completed and unit goals are met Leads projects of moderate complexity that require the coordination of multiple resources Manages front-line employees by providing appropriate direction, coordinating unit activities, monitoring employee/unit performance, formulating and implementing action plans, recommending work procedures, and directing workflow. Conduct performance reviews, evaluates employee potential and recommends employee promotions, merit increases, or terminations. Makes recommendations for process improvements and cost saving opportunities Creates a positive and satisfying work environment using recognition, empowerment, listening, valuing diversity, and acting as a role model for others Establish/communicate job performance standards and work procedures Assist with the identification of future technology and systems, develop information management tools, documents, and reports to effectively manage results. Identify training needs, coordinates with Education/Training Division, and ensures completion of effective training. Interview applicants and recommend hire. Education 4 year Bachelors Degree (Preferred) Experience 3 or more years of experience (Preferred) Supervisory Responsibilities This job has supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building

The ENT Reporting and Delivery Consultant I ensures accuracy, completeness and consistently of results on financial reports. This role also utilizes data, technology, relationships and team members to perform appropriate validation of reports, recommend consolidation or elimination of reports with duplicate data and identify potential process improvements. Key Responsibilities Inspire trust and confidence in clients through strategic and diplomatic handling of relationships Provide accurate and timely reports to allow business partners to improve performance Use data, technology, business knowledge and statistics to build automation to streamline quality controls utilizing broad policies and professional standards Perform post-implementation validation (e.g., accuracy, timeliness, etc.) by validating balancing controls, reviewing content, structure and troubleshooting Identify and incorporate the additional information as needed to understand the impact of alternatives, support business objectives and improve programs Initially set up and design quality assurance controls during the report build phase as well as in existing reports that lack these controls Primary Skills Power BI, Advanced Excel, Macro Development Experience 2 -6 years of experience (Preferred) Education Any Graduates Primary Skills Microsoft Excel, Microsoft Excel Dashboards, Microsoft Power Business Intelligence (BI)

This job is responsible for revieiwng property damage from WindHail and defined peril types basis imaged and documentation received from the vendors/insured. Damage details are shared virtually with the team and the primary resposibility for the pre-filler is to accurately identify the damage and accordingy create a sketch of the damage an update details into the necessary tools and systems. This would require the resource to have a good understanding of the construction types of the homes and the material (s) used in the exterior and interior of the home & surrounding dwellings Key Responsibilities: basis the peril type being worked, Identify the damage type depicted within the package received (Wind Hail/Water/PD) Review virtual images and documentation received from vendor/insured and create outline of damage Accurately identify the size of the damage area / extent of the damage for the home/dwelling along with the material(s) damaged Able to differentiate between different household structures (Roofs, Gutters, Drainages, Walls, etc.) and material(s) from the images/content shared Conduct a detailed review of the damage and capture relevant details with the required tools and systems to help create an estimate for the adjuster to review Maybe required to look at contents and bills relative to the damage Ensure the accuracy of the estimate s pre-fill are at set standards to reduce re-work for adjusters and increase straight through processing Return packages for additional information in case of insufficient data Primary Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management

Handle incoming customer inquiries and issues via chat and make outcalls as required in 24/7 environment Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. Identifying customer needs and assisting customers in various emergency situations along with effective multitasking abilities Maintain a professional and empathetic tone while addressing customer concerns on chats to ensure customer resolution and satisfaction. Utilize established guidelines and resources to resolve customer issues promptly and effectively. Document customer interactions, details, and resolutions accurately in the designated system. Collaborate with team members and cross-functional departments to escalate and resolve complex issues. Job Responsibilities : Handle incoming customer inquiries and issues via chat and make outcalls as required in 24/7 environment Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. Identifying customer needs and assisting customers in various emergency situations along with effective multitasking abilities Maintain a professional and empathetic tone while addressing customer concerns on chats to ensure customer resolution and satisfaction. Utilize established guidelines and resources to resolve customer issues promptly and effectively. Document customer interactions, details, and resolutions accurately in the designated system. Collaborate with team members and cross-functional departments to escalate and resolve complex issues. Primary Requirement: Excellent verbal and written communication skills including the ability to maintain a courteous and professional demeanor with customers and with fellow employees Willingness to work in a dynamic 24/7 environment Ability to prioritize, multitask and work independently Problem solving skills and the desire to help customer Strong time management skills