1065 Support Services Jobs - Page 13

Overview About Role: We have an exciting role of Submission Specialist to drive and translate creative and contemporary ideas to solid design and impact. You will have a key role in design and deployment of creative campaigns with our global clients, including many Fortune 50 companies. About Omnicom Global Solutions Omnicom Global Solutions (OGS) is an agile innovation hub of Omnicom Group, a leading global marketing and corporate communications company. Guided by the principles of Knowledge, Innovation, and Transformation, OGS is designed to deliver scalable, customized, and contextualized solutions that meet the evolving needs of our Practice Areas within Omnicom. OGS India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in OGS India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Why Omnicom Health (OH) At Omnicom Health, you’re not just starting a job—you’re becoming part of something bigger. As one of the largest and most specialized global healthcare networks, we’re dedicated to building the ideas and solutions of tomorrow. Your career here is about growth, impact, and the chance to shape the future of healthcare. Every day, the work you do will contribute to a greater cause, making a real difference in people’s lives About our Agency Patients & Purpose No One Knows Patients Better. As the health marketing industry’s premier patient agency, patients are at the heart of everything we do. For over 20 years, we’ve been transforming the health consumer experience through digital innovation, data mastery, unparalleled insights, and breakthrough creative, all with the purpose of making patients better. Know more at: https://www.patientsandpurpose.com/ Responsibilities Ensure that agency submissions to the medical/legal reviewers of our respective clients are accurate by completing the tagging and linking of the references cited in our promotional pieces in each client’s respective online system (i.e., Veeva, FUSE) Complete any necessary pre-work required for submissions Develop an in-depth knowledge of submissions platforms (Veeva, FUSE, etc) Demonstrate ability to set priorities while handling multiple projects Project professional, positive attitude toward all Agency members Uphold Agency quality standards in servicing our clients If no submissions work available, may be called upon to do light proofreading under the close supervision of a Managing Editor or Editorial Supervisor Attend meetings related to submissions, if necessary Qualifications Any Graduate/ Postgraduate with 1 to 5 Years of experience

BizOps Engineer II Our Purpose: We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results. About our program: Payment Enablement Program offers a suite of value-added switching services supporting Digital, Commercial and Authorization products by managing PAN attributes in the Account Catalog Platform (formerly AMS/SSI) and providing cryptography validation on Switching transactions through the Switching Security Services Platform (formerly Crypto-Services Platform (CSP)). Our program charter is to offer existing and new services that are scalable, resilient, and deployable anywhere in any environment (on-prem or cloud); supporting localization needs, increasing our global reach and allowing us to touch more switched transactions on the network to drive incremental revenue for Mastercard. About the role: - The Business Operations Organization is the production readiness steward for Mastercard products. As a Business Operations Site Reliability Engineers, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering run ownership and empowering engineers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. - We are passionate about software run, automation, learning and participating in dynamic day to day work. We will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. A Business Operations SRE brings in curiosity, site reliability mindset and entrepreneurial spirit to build, deploy and run our products while being an advocate for change and standards throughout the development, quality, release, and product organizations. - We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A Business Operations SRE focus is also on streamlining and standardization of traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. - Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Team Specific Skills: It is not expected that any single candidate would have expertise across all these areas, but a Biz Ops engineer will spend a bit of time throughout their career with all of these aspects of the role: - Operational Readiness Architect: 1. Serve as the primary contact responsible for the overall application health, performance, and capacity 2. Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. 3. Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment. - Site Reliability Engineering: 1. Serve as the primary contact responsible for ensuring application scalability, performance, and resilience. 2. Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover. 3. Automate data-driven alerts to proactively escalate issues. Work with development teams to establish SLOs and improve reliability. - DevOps/Automation: 1. Tackle complex development, automation, and business process problems. Engage in and improve the whole lifecycle of services from inception and design, through deployment, operation, and refinement. 2. Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. 3. Increase automation and tooling to reduce toil and manual intervention - ITSM Practices: 1. Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Role Qualifications: The ideal candidate will have experience in many of these areas (related buzzwords in bracket): - Experienced individual with an exposure to global operations or equivalent team. - Deliver time-saving process improvements that will be repeatable, maintainable, valuable, and fit into MasterCard s Business Operations vision (Automation, Toil reduction, CI/CD, XLR). - Understanding of event driven architectures (AXON, NGFT, Event Gateway). - Have experience in Mainframe to Cloud migration projects (COBOL, JCL, SAR, Cloud) - Should have good understanding of monitoring a logging best practices (Splunk, Dynatrace, App Logging standards). - Well versed in ITSM terminologies (CRQs, PBIs, INCs, WOs, PLL, ICRB). - Should have great communication skills. - Should be a team player who would share application knowledge and mentor team members.

Annalect is looking for Finance Operations Analyst - Invoice to Cash to join our dynamic team and embark on a rewarding career journey A Finance Analyst is responsible for analyzing financial data, monitoring financial performance, and providing insights and recommendations to support informed decision-making within an organization They assess financial trends, evaluate investment opportunities, and contribute to budgeting and forecasting processes A Finance Analyst collaborates with various stakeholders to provide accurate financial analysis and reporting Key ResponsibilitiesConduct financial analysis and reporting to evaluate business performance, identify trends, and highlight areas of improvement or concern Prepare financial models, forecasts, and budgets based on historical data, market trends, and strategic goals Analyze financial statements, including income statements, balance sheets, and cash flow statements, to assess profitability, liquidity, and solvency Monitor key financial metrics and indicators, such as revenue growth, cost drivers, margins, and working capital, and provide insights and recommendations to management Evaluate investment opportunities and perform financial due diligence, including cost-benefit analysis, return on investment (ROI), and risk assessment Collaborate with cross-functional teams to gather financial data, validate assumptions, and ensure accurate and timely reporting Prepare and present financial reports, presentations, and recommendations to management and stakeholders Assist in the development and implementation of financial policies, procedures, and internal controls Conduct financial research and analysis on industry trends, competitors, and market conditions to support strategic decision-making Support financial planning and analysis activities, including variance analysis, forecasting, and scenario modeling Assist in the preparation of financial statements, regulatory filings, and compliance reporting Stay updated with relevant financial regulations, accounting standards, and best practices

Annalect is looking for Reporting & Insights - Analyst to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Job Description Exp- 8+Yrs Skill- US litigation, US Legal, Team Lead Shift- US Shift, Hybrid Location- Pune /Bangalore Tasks Creates a productive and supportive work environment of highly engaged employees who create highly satisfied customers Ensures understanding of business objectives, results, processes, etc. with their direct reports Reviews employee work quality monthly through conducting sit-a-longs and file reviews Manages staff and effectively uses performance management to improve and/or reward employee performance Monitors staffing levels and workloads Effectively coaches and provides development/career guidance for direct reports Administers company Human Resource policies Able to identify process improvement ideas and execute them Prep new suits Draft documents for e-filing (pleadings, motions, orders, etc), then e-file, and update expense spreadsheet Answer discovery Order and follow up on Complex records Send files for . Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

Were Celonis, the global leader in Process Mining technology and one of the worlds fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. The Team: Celonis Support Services team operates a 3-Level Support model, which includes a dedicated highly-trained team of Celonis experts located in our Celonis Support Centre. Our support engineers are familiar with the common challenges organisations face when deploying Celonis software and are able to quickly diagnose and support the questions regarding product-related issues our customers face and provide technical support for Celonis On-Premise and Cloud-based Execution Management System products. You will report directly to the Team Lead Customer Support and you will be based in Bangalore, India. The Role: As a core function of the position, you will be responsible for the analysis, diagnosis, and recovery of complex technical issues. This will involve close engagement and interaction with our Product and Engineering teams and at times our customers. The work you ll do: Provide in-depth technical support for customer issues across one or more product areas of the Celonis Execution Management System (EMS) Drive and resolve complex Tickets according to ITSM processes Qualify problems or defects for close collaboration with Celonis Development and Product Management Participate and drive regular Root Cause Analysis (RCA) cycles to improve our Support Knowledge base Contribute to Continual Service Improvement (CSI) cycles and initiatives of Celonis and Celonis Support Organisation Participate in 24x7 3-shift Support model The qualifications you need: An education in the field of IT, Computer Science, Engineering, or similar. First experience working as Technical Support Engineer, ideally experience handling complex technical issues. A fundamental working ability of heterogeneous Linux/Unix systems. Knowledge in one or more areas: SSO, JKS, Docker, Kubernetes, Datadog, Python, Java Have a structured approach to analyse and resolve issues Ideally, experience with database systems and SQL Experience with AWS and / or MS Azure. Customer contact experience, communication and service-oriented. A thirst to learn and like bringing ideas to the table. What Celonis can offer you: The unique opportunity to work within a new category of technology, Execution Management Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more) Great compensation and benefits packages (stock options, generous time off, family leave from day one, and more) Mental well-being support (mindfulness tools such as Headspace, virtual events and more) A global and growing team of Celonauts from diverse backgrounds to learn from and work with An open-minded culture with innovative, autonomous teams A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more . Interns and working students explore your benefits here . Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video . Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that The Best Team Wins . We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - thats when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process . Please be aware of common job offer scams, impersonators and frauds. Learn more here .

Job Summary: We are seeking a motivated and dynamic Admission Counsellor to join our team. The successful candidate will be vital in assisting prospective students through the admissions process, providing them with guidance and support as they navigate their educational journey. Roles and Responsibilities: Student Guidance: Assist prospective students and their families through the admissions process, providing information on academic programs, admissions requirements, and campus life. Admissions Process: Manage the admissions process from initial inquiry to enrollment, including reviewing applications, scheduling interviews, and conducting follow-up communications. Relationship Building: Develop and maintain relationships with high schools, community organizations, and other partners to promote the institution and attract prospective students. Events and Recruitment: Represent the institution at recruitment events, college fairs, and high school visits to promote awareness and generate interest in our programs. Data Management: Maintain accurate records of prospective students and their application status using our CRM system, ensuring timely follow-up and communication. Support Services: Provide support to students and families regarding financial aid options, scholarships, and other resources available to them. Team Collaboration: Collaborate with admissions team members and other departments to ensure a seamless and positive experience for prospective students throughout the admissions process. Requirements: Bachelor's degree in any field. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Excellent organizational and time management skills. Education: Any UG or PG -Any Specialization Required Skills: Communication skills, Interpersonal Skills, Negotiation skills, Convinicing skills.

Responsibilities: * Collaborate with cross-functional teams on project planning and execution. * Provide post-implementation support services as needed. * Ensure compliance with industry standards during implementation cycle. Provident fund Health insurance

Responsibilities: Conduct research on industry trends Manage sales ops processes Provide support services Handle calls with customers Write emails for communication

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let s do this. Let s change the world. Roles & Responsibilities: Act as the Regional Service Delivery Lead for Deskside Support Services, representing DSS across regional IS and business teams. Lead and manage the MSP to ensure effective delivery, performance, and continuous improvement of deskside services. Partner with global DSS service owners and regional IS leads to align regional service models with global strategy. Monitor and govern SLAs, KPIs, and operational metrics, ensuring service excellence and proactive remediation of issues. Supervise hardware asset management and device lifecycle processes, including procurement, deployment, and retirement. Leverage platforms like ServiceNow to maintain accurate inventory, asset tracking, and compliance reporting. Drive year-over-year cost optimization, innovation, and continuous service improvement through benchmarking and collaboration. Create and maintain documentation including Visio diagrams, process flows, technical guidelines, and operational runbooks. Participate in and support global governance and regional leadership forums to influence strategic decisions and share standard processes. Act as the primary regional critical issue point and advisor for deskside support enhancements, issue resolution, and service evolution. Collaborate with global teams to evaluate and pilot emerging technologies that enhance end user services. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Doctorate degree / Masters degree / Bachelors degree and 8 to 13 years Must-Have Skills: Vendor Management Expertise: Demonstrable ability to manage Managed Services Providers (MSPs) in a global, distributed service delivery model, ensuring service excellence and accountability. Service Delivery & ITIL Framework: Solid experience with IT service management frameworks (e. g. , ITIL), including managing SLAs, KPIs, and operational metrics for deskside or end user support services. Hardware Asset Lifecycle Management: In-depth knowledge of hardware lifecycle processes from procurement through retirement and asset tracking using platforms like ServiceNow. ServiceNow Proficiency: Practical experience with ServiceNow, particularly in asset/configuration management and reporting capabilities to enable service governance and compliance. Professional Certifications: ITIL v3/4 Foundation Certification (preferred) SAFe Product Owner/Product Manager (preferred) ServiceNow Fundamentals (nice to have) Project or Portfolio Management Certifications (e. g. , PMP, PPM) (nice to have) What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

Job_Description":" JOB Description for Linux System Admin L1 Customer Name Axis Bank WVL LOCATION - Mumbai / Bangalore DOMAIN Linux-- Level (L1/L2/L3) L1 - Required Relevant Domain Experience 1.5 4 years Job Type (Onsite/Remote) Onsite , Shift details (General/ 24X7) 24x7 Qualification B.E./Diploma/BSC-IT Certifications Certification on Redhat Linux is preferred Role Purpose , System Admin Support Services for enhancing the service quality to their business users. JOB RESPONSIBILITIES - CPU, Disk and Memory monitoring using tools provided by Axis Bank - Disk management - creating partitions for the different types of servers - Disk space management for OS partition(s) - System Log file management - User account management - Incident and Request Services monitoring - Fulfillment Management - Hardware Inward / Outward / Rack-Stack / Power-On - Call Logging with OEM(Hardware/Software) and Troubleshooting with them end-toend - Software Installation/Removal - Infra Provisioning (Virtual/Physical) - File Copy/Movement - Backup/Restoration Management using Tools provided by Axis Bank - OS installation and Troubleshooting - Operating System Compliance Management - Integration with Banks Tools (SoP will be by Bank) - Hardware Firmware upgradation along with Hardware Vendor (Coordination with OEM) - Escalation of user queries to BankIT Team Technical Skills/Knowledge requirement 1) Linux Server System troubleshooting skills. 2) Monitor alert tickets. 3) Ticketing Tools knowledge & skills required. ","

Overview Finance Operations Analyst - Invoice to Cash Annalect India is seeking an Accounts Receivable Analyst (OTC Billing/AR Billing) with strong domain knowledge to support the AR and Billing functions under Finance Operations. This might be a great fit for you if you would like to be part of a growing team. You will be closely working with our Global Agency Finance teams. Location(s): Hyderabad Experience needed: 3-5 Years Work Hours: US shift - 6.30pm to 3.30am IST (7.30pm to 4.30am IST) Skills: Strong knowledge on Accounting Basics and Accounts Receivable activities. Proficient in Advanced Excel and ability to quickly learn any new ERP. About Omnicom Global Solutions Omnicom Global Solutions (OGS) is an agile innovation hub of Omnicom Group, a leading global marketing and corporate communications company. Guided by the principles of Knowledge, Innovation, and Transformation, OGS is designed to deliver scalable, customized, and contextualized solutions that meet the evolving needs of our Practice Areas within Omnicom. OGS India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Manage Responsibilities Experience building tracker reports for the purpose of staffing, burn, preparation of data with limited analysis required Submission of client billing via Dynamics D365 and client portal or email submission Ensuring all rates for your portfolio are accurate and processed correctly Data expert formatting data sets into readable and digestible reporting to assist with leadership decision-making Microsoft Excel super user (pivot tables, VLookup) Dynamics experience is a plus but not required Preparing expense reconciliation Monitor WIP and vendor out of pocket costs. Reviewing and analysing project spending on an ongoing basis through project life cycle – identify areas of risk, exposure, etc Qualifications Bachelors or Post Graduate Degree in accounting or finance with 3-5 years of experience Strong knowledge on Accounting Basics and Accounts Receivable activities Proficient in Advanced Excel and ability to quickly learn any new ERP Flexibility to take up new assignments and not limit oneself to specific set of activities Flexible and Result Oriented with Strong Written & Oral Communication Skills Strong problem-solving skills, including ability to effectively address any issue

Overview We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together Responsibilities Set up and execute digital media campaigns utilizing ad servers such as Google Campaign Manager 360, Adform, Flashtalking etc. Conduct quality reviews of creatives to ensure compliance with technical specifications and that ads display correctly in the desired formats. Review and manage trafficking sheets, uploading and assigning creatives to the relevant ads as indicated. Implement ongoing optimizations and adjustments to campaigns. Thoroughly analyse and understand the campaign brief before executing any requests according to defined SOPs and procedures. Troubleshoot delivery and tracking issues across various platforms/ad technologies, proactively recommending suitable solutions. Communicate technical information effectively with the broader team. Provide support to the team lead with daily technical solutions to ensure smooth operations and fulfil stakeholder requirements. Qualifications A full-time graduate degree (Mandatory) 2 to 3 years of experience in managing digital media campaigns (Biddable/Non-Biddable) or providing technical support Good understanding of ad technologies such as Google Campaign Manager 360, Ad Manager, or Business Manager Strong grasp of the digital marketing lifecycle Familiarity with JavaScript, Iframes, HTML tags, and troubleshooting technical issues Knowledge of various specifications for third-party, fourth party, and ad verification tags, including DoubleClick, AppNexus, DMPs, and IAS, etc. Strong analytical skills and logical reasoning to manage daily deliverables Excellent written and verbal communication skills.

Lead-Technical Support Back to job search results Tesco India Bengaluru, Karnataka, India Hybrid Full-Time Permanent Apply by 05-Aug-2025 About the role This position is responsible for provisioning effective colleague support & services to Tescos businesses, through high quality work while continuously improving triaging processes of maintenance work order through its life cycle What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: -Represent Talent Acquisition in all forums/ seminars pertaining to process, compliance and audit -Perform other miscellaneous duties as required by management -Driving CI culture, implementing CI projects and innovation for withing the team Deep expertise in a particular process or field First line team supervisory responsibility on process mentoring, on the job training, coordinating and communicating Maintain relationships with multiple partners, handle customer issues within process An experienced level of knowledge in full maintenance & support center life cycle Support the business end to end on Critical Issues Hands on experience with incident management, root causing & drive learnings Quality Audits for the team and Improvement Areas identified Lead the Training Requirements of the team engage with Leadership team Handle Inbound / Outbound Calls as lead by example Data management & reporting - Day to day tracking and submitting EOD data / reports to be shared with the leadership and other key partners Should be able to lead staffing, scheduling & breaks of team member You will need Experience relevant for this job: Adv MS Office - Excel, Word, Power Any Graduate (Preferred Mechanical Engg.) Point Numeracy Skills Listening English Speaking, Reading and Writing Planning & Organising Analytical Ability Problem Solving, About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBSs focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation Apply

Perform variance analysis and roll-forwards for reasonableness and accuracy Prepare support schedules for inter/intra company allocations, accruals, and corresponding journal entries Publish and reconcile the monthly actuals, reforecasts, and budget between TM1 and OneStream Review, approve, and code vendor and travel expenses Coordinate between the Systems Manager and Operations to set up new vendors, job codes, etc Assist in the coordination with multiple Financial Directors to ensure proper tracking of payroll movements Ad-hoc reporting includes reviewing and submitting financial reports in either system [Excel, TM1, OneStream] Reports include but are not limited to Billings and Revenue, P&Ls, Payroll schedules, Hours You will be working closely with Global Finance Leaders / members of agency Finance Team and will have responsibilities to achieve group goals with respect to Reporting, Planning, Forecasting, Working Capital, and accounting support Qualifications This may be the right role for you if you have Required Should be able to work in US shift hours Candidate should have 7 years and above work experience Finance, Accounting, or other relevant degree Ability to multi-task and perform under pressure Highly detail oriented, good organizational skills and deadline oriented Self-starter and independent/pro-active thinker who has the desire to work in a fast-paced organization Ability to work autonomously at times Strong knowledge of Excel (including x-lookups and pivot tables) and work with large volumes of data Preferred Strong communication and writing skills Strong technical accounting and analytical skills Outgoing personality and ability to establish rapport and work efficiently with all team members serving various functions at various levels location_namePrestige Technostarstreet_address8th Floor, B-2 Buildingfor you if you have Required Should be able to work in US shift hours Candidate should have 7 years and above work experience Finance, Accounting, or other relevant degree Ability to multi-task and perform under pressure Highly detail oriented, good organizational skills and deadline oriented Self-starter and independent/pro-active thinker who has the desire to work in a fast-paced organization Ability to work autonomously at times Strong knowledge of Excel (including x-lookups and pivot tables) and work with large volumes of data Prepare support schedules for inter/intra company allocations, accruals, and corresponding journal entries Publish and reconcile the monthly actuals, reforecasts, and budget between TM1 and OneStream Review, approve, and code vendor and travel expenses Coordinate between the Systems Manager and Operations to set up new vendors, job codes, etc Assist in the coordination with multiple Financial Directors to ensure proper tracking of payroll movements Ad-hoc reporting includes reviewing and submitting financial reports in either system [Excel, TM1, OneStream] Reports include but are not limited to Billings and Revenue, P&Ls, Payroll schedules, Hours for the monthly financial planning analysis for multiple P&L departments Perform variance analysis and roll-forwards for reasonableness and accuracy Prepare support schedules for inter/intra company allocations, accruals, and corresponding journal entries Publish and reconcile the monthly actuals, reforecasts, and budget between TM1 and OneStream Review, approve, and code vendor and travel expenses Coordinate between the Systems Manager and Operations to set up new vendors, job codes, etc Assist in the coordination with multiple Financial Directors to ensure proper tracking of payroll movements Ad-hoc reporting includes reviewing and submitting financial reports in either system [Excel, TM1, OneStream] Reports include but are not limited to Billings and Revenue, P&Ls, Payroll schedules, Hours

Key Responsibilities: The candidate will be responsible for handling inbound calls and providing first-level technical support to customers experiencing software-related issues. Answer and respond to customer inquiries via phone, WA in a timely manner. Troubleshoot and resolve basic software issues using established procedures Escalate complex technical problems to development team. Document all customer interactions, issues, and resolutions in the CRM ticketing system. Educate customers on how to use software features. Follow up with customers to ensure issues are resolved to their satisfaction. Basic understanding of software systems, operating systems, and common troubleshooting steps. Knowledge of SaaS or cloud-based applications will be an added advantage. Language: fluency in Marathi, Hindi, English

GENERAL DUTIES & RESPONSIBILITIES What you will be doing Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email. Monitors operations to ensure adherence to service level standards and company/department policies and procedures. Ensures professional and courteous customer support services are delivered to remote a productive and positive relationship with customers. Ensures adequate phone coverage including making decisions regarding scheduling changes. Acts as an escalation point for resolving the most difficult customer issues. Evaluates the quality of customer service associates calls from customers; provides feedback to reps on strengths and areas for improvement. Communicates with clients, vendors and other departments to ensure quality service delivery and customer satisfaction. Serves as an escalation point for resolving the most difficult customer issues. Responsible for performance appraisals, disciplinary actions, hiring/interviewing, promotions and salary changes. Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service representatives. Approves and implements streamlining opportunities and process improvements. Coordinates customer service activities with other internal functions. Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction, etc. May serve as a backup to more senior customer service management in their absence. Other related duties assigned as needed. Highest Qualification Bachelor s degree or the equivalent combination of education, training, or work experience is preferable. What you Bring Considerable knowledge of the company s products, services and business operations to enable resolution of customer inquiries Excellent customer service skills that build high levels of customer satisfaction Excellent verbal and written communication skills Must be detail-oriented and customer-driven, focusing on providing the highest quality products and services to FIS internal and external customers Ability to lead and manage large teams effectively Working knowledge of workforce management practices and tools, e.g., scheduling software, quality monitoring software Demonstrated problem-solving and decision-making skills Demonstrated analytic and root cause analysis skills for process improvement initiatives Demonstrates effective people skills and sensitivities when dealing with others General skill in the use of MS Office and other standard software applications required to perform the job duties Ability to work both independently and in a team environment What we offer you Working in an international company, alongside international colleagues. Being a part of an innovative and entrepreneurial environment of a growing department and team. Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories). Development opportunities by using the companys on-line training database and LinkedIn Learning. Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees). Opportunity to get involved in social projects and local initiatives. A broad range of professional education and personal development opportunities A work environment built on collaboration and respect FIS JOB LEVEL DESCRIPTION Supervisory/developing management role. Works under general direction of customer service management. Typically supervises a team of fifteen to thirty Contact Center Representatives. Typically requires a minimum of four years of experience in a call center or customer service-related position in a service industry. Typically requires two or more years supervisory or team leadership experience. Demonstrates experienced level of competence and mentors entry level supervisors in the areas of problem solving, change management, strategic thinking and leadership.

Objective The purpose of this role is to lead and ensure that the periods sales goals are met and use technical abilities to take action to boost market share or sales goals. The incumbent is responsible for monitor dealers, ensure timely transactions, and manage client accounts. The organizations long-term and short-term goals by taking measures to encourage DCBLs growth and ensure ongoing growth. Key Responsibilities 1. Ensure achievement of sales targets for the period and take measures to increase the market share/sales targets using technical skills. Calculate client quotations and administer client accounts to ensure there are no gaps in transactions. 2. Customer Coordinate with Technical Support Team for site visits and leverage their expertise to maximize trade/non-trade sales as per requirements. 3. Maintain cordial relations with Real Estate, dealers, construction companies, end customers to get repeat orders thereby maximizing sales and focus on long-term retention of the same. 4. Search for new clients who might benefit from company products or services and maximize client potential in designated regions. Develop long-term relationships with clients, through managing and interpreting their requirements. 5. Persuade clients that a product or service best satisfies their needs in terms of quality, price and deliver. Operations Monitor the fluctuations in sales targets and take preventive/corrective measures to avoid the same. 6. Assist colleagues with bids and tenders for new clients from a technical perspective Liaise regularly with other members of the sales team and colleagues from a range of departments. 7. Provide pre-sales technical assistance and product education Work on after-sales support services and provide technical back up as required. Make technical presentations and demonstrate how a product meets client needs. 8. Help in the design of custom-made products Take initiatives to inculcate innovation in selling techniques by adopting new technologies and techniques like cross-selling, opting for sales recording, invoice generation applications/portable machines, social media, etc. 9. Ensure initiation and sensitization of the employees towards digitization and automation of the processes. 10. Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization. 11. Self/ Team Development Seek requisite developmental support/ inputs from the leadership and strive for self-development, both functional and behavioural Undergo training as required for team s development Update self-knowledge base to cater the organization need Knowledge, Skills and Experience Educational Qualification MBA/PGDM in Sales/Marketing Specific Certification (If required) Experience required for the role Competency required Technical support, troubleshooting, and maintaining products and systems. Problem-solving and Communication skills Time Management and Prioritization Application Management & Digitalization Technical-expertise and Quality focus Adaptability and Learning Agility Self-development and Leadership skills Orient employees to digitization and automation processes. Adopting technology and techniques Learning and updating Customer service orientation

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in India What youll get to do Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, garnishments, etc. are processed, reconciled, audited and transmitted accurately and timely Ensure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clients Responsible for quality control and auditing to ensure accuracy and low error or defect percentage Work with cross-functional internal partners to resolve client payroll matters and employee inquiries Provide Payroll support services to clients according to Ceridian contract, legislative requirements and business needs Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely Skills and experience we value Industry related certifications or will obtain after employment Multi-client payroll processing experience 2500+ employee payroll processing experience End-to-end payroll processing experience Experience with Dayforce HCM or similar cloud payroll technology Strong working knowledge of quality control and auditing standards A desire to continually learn Ability to communicate and collaborate with clients and internal team members Multinational (US/CA) payroll processing experience is an asset Bilingual is an asset

Objective The purpose of this role is to lead and ensure that the periods sales goals are met and use technical abilities to take action to boost market share or sales goals. The incumbent is responsible for monitor dealers, ensure timely transactions, and manage client accounts. The organizations long-term and short-term goals by taking measures to encourage DCBLs growth and ensure ongoing growth. Key Responsibilities 1. Ensure achievement of sales targets for the period and take measures to increase the market share/sales targets using technical skills. Calculate client quotations and administer client accounts to ensure there are no gaps in transactions. 2. Customer Coordinate with Technical Support Team for site visits and leverage their expertise to maximize trade/non-trade sales as per requirements. 3. Maintain cordial relations with Real Estate, dealers, construction companies, end customers to get repeat orders thereby maximizing sales and focus on long-term retention of the same. 4. Search for new clients who might benefit from company products or services and maximize client potential in designated regions. Develop long-term relationships with clients, through managing and interpreting their requirements. 5. Persuade clients that a product or service best satisfies their needs in terms of quality, price and deliver. Operations Monitor the fluctuations in sales targets and take preventive/corrective measures to avoid the same. 6. Assist colleagues with bids and tenders for new clients from a technical perspective Liaise regularly with other members of the sales team and colleagues from a range of departments. 7. Provide pre-sales technical assistance and product education Work on after-sales support services and provide technical back up as required. Make technical presentations and demonstrate how a product meets client needs. 8. Help in the design of custom-made products Take initiatives to inculcate innovation in selling techniques by adopting new technologies and techniques like cross-selling, opting for sales recording, invoice generation applications/portable machines, social media, etc. 9. Ensure initiation and sensitization of the employees towards digitization and automation of the processes. 10. Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization. 11. Self/ Team Development Seek requisite developmental support/ inputs from the leadership and strive for self-development, both functional and behavioural Undergo training as required for team s development Update self-knowledge base to cater the organization need Knowledge, Skills and Experience Educational Qualification MBA/PGDM in Sales/Marketing Specific Certification (If required) Experience required for the role Competency required Technical support, troubleshooting, and maintaining products and systems. Problem-solving and Communication skills Time Management and Prioritization Application Management & Digitalization Technical-expertise and Quality focus Adaptability and Learning Agility Self-development and Leadership skills Orient employees to digitization and automation processes. Adopting technology and techniques Learning and updating Customer service orientation

A Day in the Life Responsibilities may include the following and other duties may be assigned. This is a temporary position. Responsible for performing and supporting research for teams operating within a service group, product group and/ or project group. Assists with the development, monitoring, coordination and implementation of non-technical projects as assigned. Provides analysis, reporting and internal communication services with team members. Develops knowledge of industry and organizational processes. OFFICE SUPPORT CAREER STREAM: Individual contributors who provide organizational related support or service (administrative or clerical) for other members within the organization. The majority of time is spent in the delivery of support services or activities, typically under supervision. DIFFERENTIATING FACTORS Autonomy: Entry-level position typically requiring little to no prior experience. Works on well-defined administrative and clerical tasks. Work is routine or follows standard procedures and is closely supervised. Organizational Impact: Works to deliver on day-to-day objectives with some impact on achievement of results for the job area, including limited disruption or expense. Delivers job responsibilities following a defined standard output or set of procedures. Innovation and Complexity: Provides data and information when minor changes may be required based on review. Problems faced are routine and solutions clearly prescribed. Communication and Influence: Communicates with contacts typically within immediate job area. Obtains and provides information requiring little explanation or interpretation. Leadership and Talent Management: N/A Job at this level are focused on self-development. Required Knowledge and Experience: Requires no or little job knowledge of systems and procedures. 0 years of experience required.

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description This position is responsible for handling moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolving service concerns while documenting customer requests, and completing changes to policies. Service to customers may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. Key Responsibilities Handles timekeeping duties for assigned location; inputs time into timekeeping system(s), generates timecards, and tardy sheets, and manages exception and change requests Monitors and responds to time related communications, written and voice, generated by employees and managers Monitors time tracking and employee log in/out systems and makes appropriate record changes Updates and distributes daily and monthly timekeeping reports Performs other clerical duties as assigned, including data entry, email, calendar management, and performing word processing for own work or in support of other claims professionals Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. . Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

"Overview Financial Application Analyst (Microsoft D365) Experience 3-5 Years Location Hyderabad Shift 630 PM - 330 AM Skills D365 Support About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company Our portfolio includes three global advertising agency networks BBDO, DDB and TBWA; three of the world s premium media services OMD, PHD and Hearts & Science Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Business Support Services, Market Research and Media Services Responsibilities Provide First Line Assistance for Customers (Microsoft D365 Users) Serve as a Microsoft D365 team member using the Service Now application to assist customers with resolution of their Microsoft D365 issues or administrative requests including but not limited to Customer Setup/Change Requests Billing Issues New Financial Dimension Requests Project Transaction Corrections Troubleshoot Issues Revising Purchase Orders/Quotations Troubleshoot Transactions in Workflow Troubleshoot Login Issues Workflow Change Requests Accounts Payable Issues Complete and close ServiceNow support tickets in a timely manner and document the progress/resolution within the in the ticket Provide light training to agency end users, including but not limited to, how to create projects, quotations, purchase orders, etc Resolve employee onboarding and offboarding issues related to Project Triangle (Internal onboarding/offboarding process for the Microsoft D365 application) Assist with internal and external audit requests as needed Escalate advanced Microsoft D365 support issues where necessary to Senior Microsoft D365 Support Team members or the Microsoft D365 Development Team Assist with regression testing of code deployment to Microsoft D365 and Service This position will report to the ERP Support Manager and the ideal candidate will enjoy partnering with agency end users, Omnicom Shared Service departments, and fellow Microsoft D365 Support team members to resolve Microsoft D365 helpdesk tickets and drive solutions for our customers (Microsoft D365 Users)

About the organization: FinAdvantage is a tech-powered accounting company providing managed outsourcing solutions, SME and start-up support services and accounting advisory services. We are a technology-powered organisation that uses tools and software platforms, which can be easily integrated with standard accounting software. This enables seamless repository management, transactional accounting, accurate reporting, and effective data management for our clients. It also allows for cost-effective services and greater value for clients. We offer high quality professional services to clients across industry in diverse fields including finance, accounting, consulting, and taxation. Our differentiation lies in our multi-faceted team of highly qualified professionals who possess experience of providing consulting services to startups, SMEs, large Corporates and MNCs. FinAdvantage operates out of Bangalore, Hyderabad, Gurgaon and Chicago. Job Title: Finance and Accounting Recruiter Key Responsibilities: Source, screen, and recruit top talent within the Finance and Accounting domain. Manage the entire recruitment lifecycle, from initial candidate contact to offer negotiation and onboarding. Develop and maintain strong relationships with candidates and hiring managers. Ensure a seamless and positive candidate experience throughout the recruitment process. Requirements: 4-6 years of experience in the Finance and Accounting industry, with a focus on recruitment. Excellent communication and interpersonal skills. Strong ability to work under pressure and meet deadlines. Proactive, aggressive, and a go-getter attitude. Why Join Us? Competitive salary and benefits package. Opportunity to work in a dynamic and fast-paced environment. Room for professional growth and development. Collaborative and supportive team culture.

Annalect is looking for Media Investment - Analyst to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes