372 Support Services Jobs - Page 13

Job Description: We are hiring a full-time Customer Support Executive for our Udupi office. The ideal candidate will handle customer queries through phone, WhatsApp, and email, and ensure excellent support and service. Key Responsibilities: Assist customers with product inquiries, orders, and issues Communicate clearly and professionally in English and Hindi Maintain accurate records of customer interactions Coordinate with internal teams to resolve concerns efficiently Requirements: Proficiency in English and Hindi (mandatory) Malayalam speaking is a plus Basic computer knowledge (Excel, Email, CRM tools) Good communication and problem-solving skills Prior customer support experience preferred Working Hours: 9:00 AM to 6:00 PM Salary: 10,000 - 17,000 per month (based on experience) Languages Required: English & Hindi (Must), Malayalam (Added Advantage)

Support the Novartis Technical Operations (TechOps) - Supply Operations team in the coordination of various Supply Operations activities in compliance with GxP Regulatory requirements while creating value for our internal customers across all Novartis divisions across geographies About the Role Key Responsibilities: Processing and managing IPRs, Global Cohort / PSDS MAP requests in coordination with CMRs/ESP/NTO-SC/GCS and timely replenishment of protocols under GGO portfolio Support Project Managers for forecasting, demand supply planning End to end tracking of MAP requests to ensure timely delivery of drug to the MAP patients Coordination with CMR for availability of all required approvals and documents pre and post shipment (Import license, temperature data logger, etc) Archival of all MAP supplies related documents in Novartis approved repository as per defined nomenclature to support audit readiness for MAP Support in preparation of monthly dashboard / MAP performance report Inventory Management - Tracking of Inventory and timely highlighting the need of replenishment for central repository products Support Project Managers in efficient utilization of inventory and stock reconciliation Participate and support in continuous improvement projects. Coordinate with ESP for MAP supplies related activities. Active participation in weekly team meetings with ESPs to discuss ongoing packaging, labelling and distribution activities Support newly joined associates in their onboarding and role specific training Essential Requirement: Proactively report all deviations through timely escalations Implement continuous process improvement projects to enhance quality productivity Regularly communicate with customers partners to collect feedback on support services report deliverable status and continuously acquire process knowledge Ensure Training on relevant procedures before taking up any GxP activities we'll versed with GxP requirements. Proactively report all deviations through timely escalations. Implement continuous process improvement projects to enhance quality productivity. Regularly communicate with customers partners to collect feedback on support services report deliverable status and continuously acquire process knowledge. Ensure Training on relevant procedures before taking up any GxP activities.

Installation and maintenance of the machines. Provide training to the customer about machine operations, and maintenance. Provide onsite support to customer Ready to travel domestically and internationally for onsite support Good English Speaking

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for . One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

The candidate will be responsible to lead business development and strategic planning efforts across Customized Energy Solutions (CES) India and the India Energy Storage Alliance (IESA). This role will serve as a critical link between our consulting business units and alliance initiatives ensuring domain focused growth strategies. CES India focuses on following offerings or initiatives: Consulting Services: Stationary energy storage, battery manufacturing and supply chain, electric mobility (e-Mobility), and green hydrogen India Energy Storage Alliance (IESA): Membership, Events and Academy RD Lab Power Trading The candidate will bring strong strategic thinking, business acumen, and collaborative leadership to identify and capitalize on synergies across teams and services. The role requires both internal coordination and external outreach to drive visibility, partnerships, and revenue growth. Key responsibilities: Strategy Align CES Consulting and IESA objectives with broader organizational goals Collaborate with team leads to brainstorm and refine business strategies Analyse market trends, assess competitive landscape, and identify strategic gaps in service offerings Advise and improvise marketing and sales strategies to enhance business outcomes Identify and leverage synergies across CES and IESA initiatives. Track and evaluate execution outcomes to optimize strategies. Optimize and evaluate key databases to support data-driven decisions and strategic planning Lead strategic government engagement and support policy alignment for IESA initiatives. Business Development Drive IESA membership growth through outreach, relationship management, and retention strategies. Represent CES in client interactions, articulate strategic offerings and insights, secure new business, and oversee account management Create new business opportunities across key domains Lead , develop and mentor team members Engage IESA members to identify potential business leads and collaborations. Lead the IESA membership team and monitor membership database integrity. Foster government relationships across electric vehicles, green hydrogen, and energy storage in coordination with IESA s policy team. Support Stationary energy storage, battery manufacturing and supply chain, electric mobility (e-Mobility), and green hydrogen market outreach. Qualifications Master s degree with 10+ years of proven experience in strategic planning and marketing within a consulting or professional services organization; MBA in Marketing preferred Prior experience in strategy consulting or working with management consulting firms is preferred Experience in business development, strategic planning, and client engagement Excellent written and verbal communication skills, with experience engaging both domestic and international clients Thorough understanding of marketing techniques Fast learner and passion for clean energy sector Self-motivated with a results-driven approach Skilled in creating and delivering compelling presentations tailored to diverse audiences Additional Information Salary commensurate with experience and performance. First rate benefits package. Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Copy the link and open WeChat to share. Use Scan QR Code in WeChat and click to share.

for everyone. We are seeking: The Incident Manager is responsible for the administration, support, implementation, maintenance, and optimization of IT Service Support application(s), used by the MoneyGram organization for Incident, Problem, Request, and Change Management. The incumbent instructs others regarding the use and capabilities of the software, creation of documentation to facilitate efficient and proper use, and identification of key performance indicators that will present quantitative feedback to affect proactive solutions. The incumbent is also considered the application owner for IT service support and will be responsible for driving improvements in the tool(s), working with vendors to facilitate upgrades and following industry best standards when possible and appropriate. What you will get to do: Provide day-to-day administration and troubleshooting for the service support application(s). Review and implement application patches, evaluate upcoming tool versions and releases as necessary. Provide second level support for production control, applications development, quality assurance and business users. Analyze data and prepare reports covering a variety of functional areas. Apply creative thinking and analysis to develop new concepts for ongoing data into information. Create tools to track information and monitor service and/or productivity levels of various operational departments and personnel. Build custom reports, facilitate ad-hoc reporting and work with various customers to ensure service support application reporting meets business needs. Analyze, optimize, and improve IT service support application(s) functionality to facilitate established service support processes and creates documentation as needed to support these changes. Follow industry best practices where possible and/or appropriate. Recommend, develop and implement improvements. Work on technical support issues relating to the Service Support tools and software applications, interfacing with 3rd-party vendors as necessary, includes on-call responsibilities as needed. Lead, coach, and provide ongoing training to individuals in all areas of IT (including managers, directors, and VPs) in proper user of the service support application(s). Perform other duties as assigned. Minimum Required: BA/BS or equivalent work experience 3-5 years experience. 3+ years SQL Server experience. Essential Skills Strong communication skills, including formal business writing and professional verbal communication. Must be able to confidently lead and facilitate virtual meetings or conference calls with multiple groups of participants, ensuring clear information delivery and active engagement. Strong demonstrated planning, problem solving, and analytical skills. Experience with building custom reports and SQL queries using reporting tools such as Cognos, Crystal Reports, etc. Ability to anticipate problems, contribute innovative solutions to IT management. Demonstrated ability to probe, diagnose and resolve customer issues. Detail oriented. Ability to prioritize and handle multiple tasks, while working with minimal supervision. Excellent written and oral communication skills. Ability to communicate technical information to nontechnical personnel. Experience building and supporting workflow applications using workflow tools, preferred. Openness for working on night shift. Here are some reasons it is so easy to love your career with us! Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free! Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones. Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community. Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth. Transfer Fee Reimbursement - Corporate products and services at discounted prices. We ve got you covered. Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being. Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues. Remote work flexibility - Enjoy the freedom of working remotely with flexible scheduling options. Location: This position is based in India . While this is a remote flexible role it is required to reside in this country. MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row.

Conduct psychosocial assessments upon admission to identify clients mental health history, strengths, risks, and support needs. Develop and implement individualized care and recovery plans in coordination with clinical and support teams. Facilitate individual, group, and family therapy sessions using evidence-based approaches. Monitor and document residents progress, behavioral changes, and treatment responses. Assist residents with reintegration planning, including referrals for housing, employment, ongoing therapy, and community support services. Maintain documentation in compliance with facility policies, licensing requirements, and ethical standards.

Expected functions: Work as a proposal lead to coordinate with technical staff and develop RFP-compliant, competitive, and quality proposals and statements of qualification. Understands the AtkinsR alis brand initiatives and business development process in marketing tools and systems and has full working knowledge of CRM tools and other information centers. This is an organizational and logistics-focused role in the Business Development and Support domain. Responsibilities: Drives pursuit process. Run advanced CRM searches. Draft proposal assignment guide and schedule. Set up proposal kick-off and other pursuit milestone meetings, reviews. Order printing supplies as needed for proposal submission. Assist with storyboard discussions. May assist with budget tracking and schedules, alerting proposal manager of status. Pull resumes and project descriptions from Vision. May conduct research on multiple platforms so basic LLM and prompt engineering knowledge and experience of Knowledge Management System is preferred. Coordinate with support services (legal, accounting, HR) on administrative sections of the pursuits (e.g., forms, statistics). Lay out the proposal using an InDesign template. So, a basic knowledge of graphic design is a must. Coordinate all graphics through the design artists. Coordinates and helps produce, package, and track the proposal for delivery, ensuring that proposal submission deadlines are always achieved. Assist in development of PowerPoint presentations and coordinate with the graphic artists. Follow AtkinsR alis USA proposal development process and use consistent set of tools, including using best practice. Assists with the proposal closeout process ensuring that it is complete. May lead less complex proposal efforts. May perform such other duties as the supervisor may from time to time deem necessary. Scope of the job role: Level of work and its importance to the organization: Complexity (Variety or uniqueness of tasks; relative difficulty or importance of work performed; size of unit supported, etc.): Follows processes and procedures to support the production of compliant, quality proposals. Work involves the application of quality control as well as standard procedures and criteria to the coordination of proposals which are of critical importance to the firm. Decision-Making (Supervision received; independent judgment or initiative; consequence of error): Work is done under the guidance of the supervisor who is generally available for consultation and work direction. Exercises initiative and independent judgment regarding content, wording, completeness, correctness, and appropriateness of proposal contents and graphics materials, making recommendations to supervisor and project manager. Work Direction Given To Others (Titles and number of personnel; type of direction given): Little supervision of others is involved and gives work direction to creative services staff and marketing assistants involved in proposal production. Internal Contacts (Required interaction/relationship with others within the organization): Interfaces with project managers and marketing staff. Occasionally contacts upper management for required signatures. External Contacts (Required interaction/relationship with others outside the organization): May occasionally contact clients to clarify proposal requirements. Per the pursuit s requirement, will interact with sub-consultants. Minimum Requirements: Education And Experience: Bachelors degree in English, Journalism, Marketing or Engineering with 7 to 10 years of experience. Without a degree, twelve years of relevant experience, preferably supporting proposals in the Architecture, Construction and Engineering (A/E/C) industry. Some knowledge of the engineering industry desirable; can understand the basics and can tell whether text is addressing the solicitation requirements. Good communication skills. Good command of English language is a must. Special Skills: Excellent communication, interpersonal, and organizational skills. Strong grammar and spelling abilities. Self-starter, multitasker, team player, works well under pressure, and follows through on tasks, keeps the team informed of changes. Good attention to detail. Shows desire to take on responsibility. Computer skills required and proficiency with Microsoft Office Suite. Working knowledge of Adobe InDesign is required and Adobe Illustrator preferred. Professional Registrations: APMP, Shipley certification preferred. Competencies: General Competencies expected of all employees are as follows: Client Service, Commitment, Communication, Innovation & Continuous Improvement, Professionalism, Quality and Teamwork. (Note that "Clients" may be internal managers and staff.). What We Can Offer You: Varied, interesting and meaningful work. A hybrid working environment with flexibility and great opportunities. Opportunities for training and, as the team grows, career progression or sideways moves. An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual. Worker Type Employee Job Type Regular

The Associate Manager leads team members, manages time and cost estimates, assigns people to work, collects feedback, reviews and evaluates work and prepares performance evaluations. The Associate Manager leads work of critical importance, implement strategic change, and impact results and operational effectiveness. Additionally, they confer with and advise direct reports on administrative policies and procedures, risks, issues, problem resolution, sourcing decisions, budget and priorities. Must have skills: Java 8 (Java 17), Spring boot, REST API, Design Pattern, System Design Good to have: Microservices, MongoDB, Jenkins, Datadog Key Responsibilities Sets and executes team strategy, including objectives, plans and policies for area of responsibility so as to develop and deliver innovative solutions and systems in support of Enterprise goals. Communicates strategy to the team so they understand their role in achieving the established goals. Analyzes long-term impact of new or anticipated strategies and contributes to Allstate business and functional strategy. Leadership - Leads employees and influences peers through change by using one s self as an example. Influences direct reports, clients, service providers and peers to successfully deliver on business commitments. Executes HR-related processes and develops staff through coaching and mentoring and providing specific, timely, open, honest, and constructive performance feedback. Initiates and implements continuous improvements in all areas of IT responsibility. Models and creates an environment of accountability for direct reports and peers by setting clear performance objectives for staff, allowing freedom to accomplish objectives, and collecting staff performance data against desired outcomes and service level agreements. Influences direct reports, clients and service providers to successfully deliver on business commitments. Analyzes long-term impact of new or anticipated strategies and contributes to Allstate business and functional strategy. Makes decisions that are largely operational in nature, implementing policies and processes within the team. Makes decisions that impact quality or effectiveness of business activities and continuous improvement at the team level. Manages day to day work of employees by monitoring budgets, expenses and scope and facilitating project delivery and support for complex projects of critical importance. Participates in communications that involve obtaining cooperation on issues that may be complex or controversial. Builds long-term relationships within team and amongst peers by creating an environment of safety and innovation, championing open and honest communication, respecting confidentiality, leading by example with integrity, welcoming new ideas, and learning from successes and failures. As well as, setting and managing internal business partner expectations and relations. Experience 10 or more years of experience Supervisory Responsibilities This job has supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Employee Supervision, Leadership, Planning Ability, Problem Resolution, Team Strategy

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides accurate and prompt responses to a wide range of Human Resources customer inquiries within an HR Service Center Utilizes knowledge base, documented procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e-mail Escalates complex to difficult issues that require specific, in-depth knowledge to the appropriate resource Receives and processes requests for moderate to complex personnel actions in the Human Resources Information System (HRIS) and ensures data integrity is maintained Tracks all customer contacts and follows up to ensure satisfactory resolution Serves as a first-level contact for most Human Resources administration issues Helps other team members as required Requires a high school diploma or equivalent, and five years of experience in Human Resources, including two years in a customer service environme Location: Pune Working Hours: Night Shift( 06 PM to 03 AM) Qualifications Location Sai Radhe Building 100, 101, Pune, Monaghan, 411001, India Job Details Requisition Number: 199460 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: GBS Admin Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides accurate and prompt responses to a wide range of Human Resources customer inquiries within an HR Service Center Utilizes knowledge base, documented procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e-mail Escalates complex to difficult issues that require specific, in-depth knowledge to the appropriate resource Receives and processes requests for moderate to complex personnel actions in the Human Resources Information System (HRIS) and ensures data integrity is maintained Tracks all customer contacts and follows up to ensure satisfactory resolution Serves as a first-level contact for most Human Resources administration issues Helps other team members as required Requires a high school diploma or equivalent, and five years of experience in Human Resources, including two years in a customer service environment Qualifications Location Sai Radhe Building 100, 101, Pune, Monaghan, 411001, India Job Details Requisition Number: 199380 Experience Level: Entry-Level Job Family: Support Services Product Service Line: GBS Admin Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides accurate and prompt responses to a wide range of Human Resources customer inquiries within an HR Service Center Utilizes knowledge base, documented procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e-mail Escalates complex to difficult issues that require specific, in-depth knowledge to the appropriate resource Receives and processes requests for moderate to complex personnel actions in the Human Resources Information System (HRIS) and ensures data integrity is maintained Tracks all customer contacts and follows up to ensure satisfactory resolution Serves as a first-level contact for most Human Resources administration issues Helps other team members as required Requires a high school diploma or equivalent, and five years of experience in Human Resources, including two years in a customer service environment

Overview We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together Responsibilities Manage campaigns on Demand Side Platforms (DSPs) through optimization strategies, campaign insights, monitoring and adjusting pacing, controlling quality of inventory, troubleshooting ads, and tracking tags, etc. to ensure all KPIs are met (delivery, performance, revenue goals, etc.) Deliver actionable audience and optimization-based insights at agreed-upon cadence. Work closely with agency teams to provide insights and recommendations that align with, or enhance, strategy/business goals Understand performance objectives and KPIs to develop successful optimization recommendations Proactively learn advanced trading and optimization techniques across all preferred platforms Strictly adhere to agreed quality and delivery timelines. Qualifications A full-time graduate degree (Mandatory) 2 to 3 years of experience in managing programmatic campaigns (e.g. Amazon DSP, DV360 or TTD) Hands-on experience using DSPs to build and optimize campaigns across various inventory. Preferred experience – On Dv360/TTD/Amazon DSP General troubleshooting skills and strong attention to detail Working knowledge of digital marketing: display, video, social and marketing analytics A Team player & creative thinker with proven technical and analytical aptitude. Good with MS Excel and PowerPoint, who can demonstrate his/her ability to organize and consolidate multiple data sources for analysis.

We are looking for an Analyst to be an essential part of the team assisting the Financial Services Compliance Regulation - Compliance Consulting practice to manage and perform client electronic surveillance monitoring. We are looking for bright, innovative individuals to be part of a growing team, individuals that have initiative and who will relish taking on responsibility. This role would suit someone proactive, who thrives in a fast-paced environment. At Kroll, your work will help deliver clarity to our clients most complex governance, risk, and transparency challenges. Apply now to join One team, One Kroll. Responsibilities: Closely coordinate with the Financial Services Compliance Regulation - US Compliance Consulting practice to manage and perform ongoing SEC compliance support services allocated to the individual on behalf of its clients (primarily hedge funds and private equity funds) Assist in managing and monitoring various personal trading platforms on behalf of FSCR-CC clients. Proactively monitor and report on potential electronic communication compliance violations on various archival platforms Work closely with external vendors to troubleshoot and escalate critical systems issues. Actively monitor and report on potential electronic communication compliance violations Stay abreast of SEC guidance regarding regulatory changes and guidance regarding electronic communications and surveillance systems. Experience in advising hedge funds and private equity funds is a plus. Requirements: Bachelor s or master s degree in commerce, Accounting, Law, Business Administration or Management (with a concentration in Accounting, Law, Economics or Finance) from an accredited university or college Proven six (6) months 3 years of work experience in a compliance role. Ability to work on own initiative and as part of a team. Client facing, solutions focused skills and passionate to work extensively on data management. Clear, logical thought processes, ability to make decisions and articulate these clearly. Strong English oral and written communication skills Time management skills and ability to work within deadlines. Solution-driven and problem-solving attitude Legal or audit background would be useful. About Kroll- In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity not just answers in all areas of business. We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another. As part of One team, One Kroll, you ll contribute to a supportive and collaborative work environment that empowers you to excel. In order to be considered for a position, you must formally apply via careers. kroll. com Kroll is committed to equal opportunity and diversity, and recruits people based on merit. #LI-IK1 #LI-Hybrid

The Services Support team provides support by working closely with stakeholders across the dynamic European DCM department This roles central task is to execute operational processes across a range of activities in equivalent middle and back-office support functions that facilitate the adequate documenting, booking, funding and monitoring/reconciliation of ADs products (e-g disbursing funds across a range of product types), You will update the loan systems as requested and directed by internal and external parties per the governing documents, You will be reviewing and clearing any account reconciliation breaks, You will be responsible for providing accurate and timely information, data and reports, You will be responsible for providing excellent internal and external customer service, You will review and approve peer group transaction entries into system-of-record, You will review procedures on a regular basis, You will be responsible for providing accurate and timely information, data and reports regarding the project status, activities and performance, Other tasks as requested by the team's manager, Your Profile: You have analytical skills, a base working knowledge of fundamental financial/accounting/business concepts and a proactive interest in learning new concepts, You demonstrate the ability to multitask, often under pressure, while maintaining high standards, You work well in a team environment, have good organisational skills and the ability to prioritise, You have strong communication skills, You are proactive, self-motivated and have good attention to detail,

Join us as a Service Control Manager at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards You'll spearhead the evolution of our digital landscape, driving innovation and excellence You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences, To be successful as a Service Control Manager you should have experience with: Expert in at least one technology discipline Infra or App Written & verbal communication skills of the highest order Excellent interpersonal skills and proven presentation skills Technical knowledge and experience of business applications and systems Knowledge and understanding of Business Risk and control environment Formal accreditation e-g ITIL, Kepner-Tregoe accreditation in problem solving and decision making, A??bility to co-ordinate incident resolution when dealing with multiple support areas and / or suppliers, Conversant with risk governance and the implications to operations and Incident Management, Technical knowledge and experience of financial business applications and systems, You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills, This role is based in Pune, Purpose of the role To execute the seamless delivery of IT services while maintaining a robust and secure control environment, utilising their expertise, control knowledge and leadership skills to safeguard sensitive data, mitigate operational risks and support the banks technology systems, Accountabilities Execution of support services across Operations and Technology (O&T) production functions, including incident management triage, management and escalation, event management, change management and batch processing management, Management and resolution of service requests, incidents, and problems prioritised by its severity to disrupt the bank's IT services, Analysis and improvement of service delivery processes to identify blocks, implement automation solutions to streamline workflows and ensure processes align to relevant regulatory requirements, through the utilisation of new and existing technologies and collaboration with various stakeholders, Development of detailed reports on service performance and trends and communicate key findings to relevant stakeholders to support decision making and promote a culture of security awareness, Development and maintenance of stakeholder relationships, including business united, technology teams, control functions and service provides, to align service delivery processes and effective communication, Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness Collaborate closely with other functions/ business divisions, Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others, OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes, Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues, Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda, Take ownership for managing risk and strengthening controls in relation to the work done, Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function, Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy, Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc) to solve problems creatively and effectively, Communicate complex information 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience, Influence or convince stakeholders to achieve outcomes, All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave,

The Senior Document Production Specialist reports to the Deputy Manager of the Document Production Unit and is expected to create a positive working relationship with team members in their group. The duties of a Senior Document Production Specialist would cover the following: Document creation, conversions, formatting , revisions, clean up, repair and indexing Presentation creation, conversions, formatting and revisions Spreadsheet creation, conversions, formatting, revisions, linking and archiving Document tables and automation including TOAs, TOCs and cross referencing Template and form creation Merge and compare documents Mail merge and label creation Data entry and editing Client briefing Creating, modifying and emailing files Quality checking for accuracy and formatting and editing services There are two high level categories, detailed below, which describe the core activities of the DPS role: Document Production Services: Providing an accurate and high quality document production service to fee earners using Clifford Chance Housestyle Ensuring all work and projects are completed as per instructions from the client and /or specifications Staying within timelines and deadlines for the completion dates for projects. This requires good time management and organisational skills Ability to quality check documents to ensure clients quality expectations are met within stipulated turnaround times Follow workflow processes as per the Standard Operating Procedures Notifying the Team Lead immediately when the deadline is likely to be missed Meet quality benchmarks Carry out work smoothly and efficiently Continue to develop speed, accuracy and proof reading skills and responsible for downtime training objectives Maintain confidentiality of all client information Working collaboratively with team members to ensure the provision of first class support services to fee earners Key Personal Attributes A key attribute of a Sr.DPS success will be dependent on the positive and collaborative working relationships which they build with colleagues, the Team Leads and the London DP team Flexible in approach to increase of volume outside of shift hours Effective time management skills Professional approach to problem solving Good decision making abilities Keen eye for detail Ability to adapt any process changes in minimal time period Able to deal with the pressures of high volumes Flexible and Service orientated Your experience Minimum copy typing speed of 40 wpm Fluent in written and oral communication in English at all levels internally and externally Advanced knowledge of Microsoft

Are you an RTA professional searching for jobs in KolkataDo you have a keen interest in the healthcare industryJoin our team as a Real Time Analyst (RTA) Executive dedicated to supporting our healthcare client. At Fusion CX, we prioritize providing exceptional support to our clients in the healthcare industry. As an RTA Executive in Kolkata, you will play a crucial role in ensuring the efficiency and effectiveness of workforce management operations, contributing directly to delivering high-quality healthcare services to consumers. If you are passionate about positively impacting healthcare and possess the skills and qualifications required for this role, we invite you to apply and be part of our team. Job Description Main Responsibilities of the Healthcare Real-Time Analyst or RTA Executive in Kolkata: Manage call volume, daily attendance, and program break schedules to ensure operational efficiency for healthcare clients. Collaborate closely with the operations team to analyze delivery processes and identify areas for improvement. Generate ideas for process and service enhancement, contributing to continuous improvement initiatives. Produce daily, biweekly, and monthly internal and external reports to track performance metrics. Assist with various projects and additional duties as assigned by management. Job Requirements Essential qualities and attributes required for a successful Healthcare Real-Time Analyst or RTA Executive in Kolkata: Education and Experience: Bachelor s degree or equivalent education preferred. Minimum of 1 year of experience in Workforce Management RTA role. Graduation or non-graduation qualifications are acceptable. Skills and Qualifications: Demonstrated strong work ethic and reliability. Proficiency in advanced Microsoft Excel, including advanced formulas, Word, and Email. Experience with IEX, CMS, and Avaya systems preferred. Ability to create detailed reports in Excel and forecast results effectively. Meticulous attention to detail and a high level of accuracy in work. Capable of multitasking, maintaining focus, and completing tasks within specified timeframes. Previous experience in a call center environment is essential. Prior experience in workforce management is an advantage for the real-time analyst role in Kolkata. Personal Attributes: Proactive and capable of taking initiative. Flexible team player with a positive and collaborative attitude. Strong time management skills with the ability to work independently and meet deadlines. Competent in managing multiple projects concurrently. Friendly, professional demeanor with excellent communication skills. Organized and adaptable to changes in a dynamic work environment Exceptional attendance record and punctuality. Proficient in problem-solving and decision-making.

Are you an experienced IT executive seeking IT jobs in Mumbai or exciting opportunities as an IT executive in a global companyWe are currently in search of an IT executive (onsite) in Navi Mumbai with a minimum of two years of experience for onsite assistance to end-users. The individual will be responsible for overseeing and offering technical support for our infrastructure assets, ensuring compliance with regulations, and contributing to the continuous improvement of our technology infrastructure to meet the evolving needs of our business, ensuring optimal service. If you are a passionate individual with strong troubleshooting skills seeking IT executive jobs in Mumbai and want to level up your career, apply today! Job Description As an IT Executive (Onsite) in our team in Navi Mumbai, you will be crucial in managing Fusion BPO Services infrastructure assets, including desktops/laptops, local systems (CCTV, access control, UPS), and telecom services, overseeing the operations, and providing technical support. You will also ensure these assets are maintained according to the compliance regulations, policies, and procedures. In addition, you will play a significant role in enhancing infrastructural posture to ensure the evolving needs of the dynamic business organization are met by PAN India. Core Responsibilities: Recommend and implement new technologies to improve efficiency and reduce costs. Update existing software to ensure compatibility with new computer systems. Maintain equipment such as computers or routers by installing new software or replacing broken parts, collaborating with senior team members. Collaborate with the IT team to develop and implement new solutions. Identify and address system performance issues by troubleshooting problems and adjusting hardware or software settings. Evaluate new technologies and equipment to determine suitability for the company s needs. Monitor the performance of computer networks, including the speed and availability of network connections, to ensure their proper functioning. Coordinate with team members to ensure efficient technology operation. Ensure security measures are in place, including data encryption and firewalls. Install and configure computer hardware, operating systems, and applications. Troubleshoot system and network problems and provide support to users. Support the rollout of new business applications. Manage help desk services and coordinate with external vendors for maintenance and support. Operational Responsibilities: Deploying and configuring desktops, laptops, operating systems, and applications to ensure seamless operations, optimal performance, and maximum usability. Minimize downtime and maximize user productivity by troubleshooting system and network problems, diagnosing and solving hardware or software issues, and replacing faulty parts. Perform procedural documentation and create relevant reports utilizing the existing diagrams and written instructions to repair faults or set up a system. Support the rollout of new applications required for business. They manage an organization s computer operations by providing help desk services to employees who are facing problems with their computers or other technology devices. We coordinate with external vendors who provide maintenance and support services for hardware or software applications. Provide IT operational support to manage technology components like desktops/laptops/ CCTV and access control systems, UPS, and power requirements to local support. Job Requirements: Here are the qualifications, experience, and skills required for the role of IT Executive (Onsite) in Navi Mumbai: The minimum qualification required is graduate. Minimum of two years of experience as an IT Executive or in a similar role. Strong knowledge of computer hardware, software, and networking. Excellent troubleshooting and problem-solving skills. Ability to work independently and as part of a team. Good communication and interpersonal skills. Knowledge of security measures and compliance regulations. Experience with help desk services and vendor coordination. Willingness to work onsite in Navi Mumbai. Why Join Fusion CX Discover rapid growth and a variety of sectors to work in and gain diverse experience by joining Fusion CX. If you are a talented and dynamic individual currently searching for rewarding IT jobs in Mumbai, here is an opportunity waiting for you! Dive into the technology and challenges of the future by joining us as an IT executive in Navi Mumbai. Join a culture focused on collaboration and results, where your skills fuel team achievement, operational superiority, and customer happiness. Use your technical know-how to guarantee flawless service, boost team capabilities, and expand through ongoing learning in a nurturing and dynamic setting. Apply for the IT executive job in Mumbai and build a career in rapidly expanding customer service sector.

We are looking for an EPM (Enterprise Performance Management) Senior Product Owner to join a fast-paced team expanding innovative solutions in our ever-growing portfolio of financial solutions. As a key Product team member, you will work closely with Product Managers and Engineering Teams to transform the strategic product roadmap into a well-defined set of features and then deliver on them successfully from one release to the next. You will interface with partners, customers, and internal stakeholders to continuously understand and identify business problems and ensure we build solutions that meet their needs while delivering quality and an unrivaled user experience. The ideal candidate will be highly collaborative with the ability to lead cross-functionally and inspire our teams while remaining focused on results and value creation. The candidate will possess the technical skills to work comfortably with our engineers while balancing a big-picture vision that can be communicated to our leaders. What will you do? Collaborate with Product Managers to formulate our product vision, strategy, and roadmap. Own the product backlog, balancing conflicting priorities to determine prioritization. Own the release planning and sprint planning processes, including setting release and sprint goals, and successfully delivering on those goals. Provide an active role in mitigating risks and issues impacting successful team completion of release and sprint goals. Ensuring acceptance criteria are met with current release and conducting sprint reviews from a business/customer perspective. Producing documentation with Product Managers and Marketing to support development, launch, support, services, and sales and marketing initiatives Performing detailed product demonstrations for external and internal audiences to communicate the benefits of the solution Serving as a subject matter expert to assist with sales and support as needed How will you do it? Drive & Grit - Operate in a fast-paced environment with a focus and determination to achieve high-quality results Strategic Thinker - determine opportunities and threats through comprehensive analysis of current and future trends with the ability to see and communicate the big picture in an inspiring way Product Focus - Translate market and customer feedback into requirements, driving product delivery through an agile release process Customer Focused - passionate about creating value for our customers Cross-functional leadership - Lead and drive execution across Development, Product Management, Support, and Customer Success Minimum qualifications: 3-5 years of experience as a Product Owner or Product Manager Bachelors in Computer Science, Engineering, or similar field In-depth knowledge of Agile processes and principals

ABOUT US: About Rentokil Initial Hygiene Part of the Rentokil Initial group, Initial Hygiene operates in more than 90 countries and is the trusted hygiene solution provider globally. Together with 120 years of experience with tailored solutions to meet customised business needs, assuring 100% peace of mind with our services. Initial Hygiene offers the widest range of washroom hygiene services including the provision and maintenance of products such as air fresheners, sanitisers, feminine hygiene units, hand dryers, soap dispensers, floor protection mats and scenting solutions. We go further to protect and enhance the things that matter most to you. Since 1903, we have built a large network of core support services which allows us to deliver washroom services, floor care and scenting solutions. Driven by science and years of experience, our solutions are tailored to meet the exact needs of your business and delivered without interruption to your operations. For more details: https://www.initial.com/in/ POSITION RESPONSIBILITIES / REQUIREMENTS: The incumbent will be responsible for actively seeking out and engaging customer prospects. Providing complete and appropriate solutions for every customer in ord

Join AiRo Digital Labs and build your career with a leader in emerging digital technologies such as robotic process automation, conversational AI, machine learning, the internet of things, voice-based technologies, and cloud enablement. At AiRo, we offer you competitive benefits and compensation package along with the opportunity to learn on the job, develop knowledge of the process, and grow your career. What s more, you will have fun as you solve some of the most complex business problems. Your Job Profile as a BMC Control-M Developer The BMC Control-M Developer will provide support services for the Production, Scheduling, and Controls (PSC) Team, currently being supported by the existing hosting provider Defense Information Systems Agency (DISA). Duties and Tasks of Your Particular Role Develop and maintain code and documentation related to ControlM, including installation, configuration, and troubleshooting guides. Provide technical support to end-users, including training and troubleshooting assistance. Stay updated with the latest advancements in ControlM, integrating innovative approaches for sustained competitive advantage. Education Bachelor s degree in computer science, engineering, or a related technical field. Location Mumbai (Work from office) You must have Experience in ControlM development. Good To Have Skills: Experience in Unix/Linux administration, Shell scripting, and SQL. Strong understanding of job scheduling and batch processing. Experience in troubleshooting and resolving issues related to ControlM. Experience in designing and implementing ControlM workflows. Solid grasp of ITIL processes and procedures. Excellent troubleshooting skills and ability to quickly provide solutions to issues encountered in environments. A fast learner with ability to dive into new products and technologies, develop subject matter expertise and drive projects to completion. Automation mindset (How to do repeated work in less efforts with automation or new ideas) Troubleshoot and quickly provide solutions to issues encountered in Production and Pre-Production environments. Ability to dive into new products and technologies, develop subject matter expertise and drive projects to completion. Ability to Troubleshooting and in performance issues. Automation mindset (How to do repeated work in less efforts with automation or new ideas). Should have Break the boundary thinking ability. Excellent Ability to comprehend infrastructure issues. Years of Experience 3-6 Years Cultural Fit Self-governed: You don t just understand your responsibility you understand how your work creates an impact and how important it is. Driven: You are self-driven, hard-working and take pride in your work. Collaborative: You see yourself as an essential part of a team and where your contribution is equally as important as the other team members. Creative: You are creative and can think out of the box. Why You Will Love Working at AiRo Excellent working environment Interesting and challenging assignments The chance to further develop your skills Key Job Details Role : BMC Control-M Developer Location : Mumbai Level : Mid-level Senior Employment type : Apply We Prioritize Growth Join AiRo Digital Labs and build your career with a leader in emerging digital technologies such as robotic process automation, conversational AI, machine learning, the internet of things, voice-based technologies, and cloud enablement. At AiRo, we offer you competitive benefits and compensation package along with the opportunity to learn on the job, develop knowledge of the process, and grow your career. What s more, you will have fun as you solve some of the most complex business problems. Your Job Profile as a BMC Control-M Developer The BMC Control-M Developer will provide support services for the Production, Scheduling, and Controls (PSC) Team, currently being supported by the existing hosting provider Defense Information Systems Agency (DISA). Duties and Tasks of Your Particular Role Develop and maintain code and documentation related to ControlM, including installation, configuration, and troubleshooting guides. Provide technical support to end-users, including training and troubleshooting assistance. Stay updated with the latest advancements in ControlM, integrating innovative approaches for sustained competitive advantage. Education Bachelor s degree in computer science, engineering, or a related technical field. Location Mumbai (Work from office) You must have Experience in ControlM development. Good To Have Skills: Experience in Unix/Linux administration, Shell scripting, and SQL. Strong understanding of job scheduling and batch processing. Experience in troubleshooting and resolving issues related to ControlM. Experience in designing and implementing ControlM workflows. Solid grasp of ITIL processes and procedures. Excellent troubleshooting skills and ability to quickly provide solutions to issues encountered in environments. A fast learner with ability to dive into new products and technologies, develop subject matter expertise and drive projects to completion. Automation mindset (How to do repeated work in less efforts with automation or new ideas) Troubleshoot and quickly provide solutions to issues encountered in Production and Pre-Production environments. Ability to dive into new products and technologies, develop subject matter expertise and drive projects to completion. Ability to Troubleshooting and in performance issues. Automation mindset (How to do repeated work in less efforts with automation or new ideas). Should have Break the boundary thinking ability. Excellent Ability to comprehend infrastructure issues. Years of Experience 3-6 Years Cultural Fit Self-governed: You don t just understand your responsibility you understand how your work creates an impact and how important it is. Driven: You are self-driven, hard-working and take pride in your work. Collaborative: You see yourself as an essential part of a team and where your contribution is equally as important as the other team members. Creative: You are creative and can think out of the box. Why You Will Love Working at AiRo Excellent working environment Interesting and challenging assignments The chance to further develop your skills

WHAT YOU WILL BE DOING This position reinforces and complements the Global Service Desk support of 24 hours x 7 days a week x 365 days commitment by providing support in the evenings and weekends. Provide remote IT troubleshooting and incident resolution support services for PC and Mac platforms including video conference applications, printers/copiers settings, IP phone systems as well as smartphone devices, general IT hardware/software, and accessories related inquiries. Provide business application support where standard operating procedures are defined Base level understanding of IT infrastructure including networking and ability to build, configure, and support them with the guidance from SMEs Create and follow SOP documentation and escalate issues appropriately to higher-level or respective staff Manage individual workflow and maintain current ticket queue via IT ticketing system Participate in ad-hoc data gathering and documentation activities for the urgent support requirements and continuous process improvements Develop and maintain a productive and professional relationships with user base WHAT YOU BRING Any degree in tech or related discipline or equivalent military experience Must have 7+ years of relevant experience in IT admin roles Strong service-oriented mentality is a must- excellent communication/interpersonal skills, ability and willingness to learn and cross train with other IT staff members required Recent hands-on technical experience with Windows 11, Mac OSX, Google Workspace, Microsoft Active Directory, system imaging, VPN, basic networking, network connectivity including 802.11x , PC and Apple hardware, and mobile devices Recent experience with remote access and remote-control tools to support remote employees. Zoom, MS Remote Desktop, etc. Should be able to handle office network issues and other IT related queries.

Overview Analyst - Paid Social This is an exciting role of an Analyst - Paid Social requires you to creatively manage digital media campaigns for our global brands. Your expertise of ad tech and knowledge of the Digital Market Cycle would make you a great fit for this position. This is a great opportunity to work closely with the Top Global brands and own large and reputed accounts. About us We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together > Responsibilities This is an exciting role and would entail you to Setup campaigns, activate, optimize, and report across various social media platforms like Meta, Instagram, Twitter, Snapchat, etc. Post and boost client content on various social channels Manage daily budget pacing Demonstrate proficiency with basic bid management and optimizations Thorough QA of all campaign executions and reporting Report and analyse on key performance indicators and identify opportunities for improvement Recognize campaign issues and escalate appropriately Monitor and optimize campaigns appropriately based on clients’ goals and data analysis. Qualifications This may be the right role for you if you have A full time graduate degree(Mandatory) Managed social campaigns on platforms like Meta, X , Snapchat, and LinkedIn Passion for social media and internet marketing industries Ability to clearly and effectively articulate thoughts and points High levels of integrity, autonomy, and self-motivation Excellent analytical, organizational and time management skills Professional Skills & Qualifications: 2 to 3 years’ experience in social media marketing with demonstrated successes Proficiency in MS Excel, PowerPoint, and Word.

Operates as part of team under supervision of Sr. Actuarial Specialist/Actuarial - Operations Manager Develop client-specific knowledge to deliver on the valuation and other consulting support services. Compliance and drive usage of various processes, templates, precedents and models compliance guidelines as a competent checker. Develop your understanding of the wider context big picture view of the technical calculations and key primary drivers of the results. Demonstrate a very good understanding of all aligned processes and to be able to mentor and also to provide insights to clients/clients team. Maintaining and building learning resources for the team, such as best practices sharing or training materials for particular types of work. Completes straight forward valuations independently and some complex valuations simultaneously with some oversight. Prioritizes valuations/other process work independently. Has expanded project management responsibilities. Helps junior colleagues and starts developing skill set setting their path to IC or technical manager. Volunteer yourself in at least one special project. Communicates valuation results. Delegation of stand-alone tasks and perform review. Documents own work and prompts documentation of work done by others. Ensures own work is complete and thorough, requiring minimal review from the AM\PM. Completing the non-standard valuations with instructions from AM\PM. Extremely efficient at completing valuations accurately and within time constraints. Efficient resource utilization. Proficient in VBA. Take part in onshore call and share the insights with team SKILLS Graduate, numerate degree preferred such as Mathematics / Statistics / Economics / Engineering. Active student member of the Institute of Actuaries, UK / India and prefer to have cleared at-least three core technical actuarial exams. Advance Knowledge of MS Excel. Should be well versed with basic tool functionalities for creating, editing and formatting presentation. Business communication skills (email and conference calls) and fluent with English language. Should be able to coherently and confidently communicate thoughts and ideas verbally, and in writing logical approach towards solving problems.