8 Support Professional Jobs

. Job Description Summary Network Engineering Manager Responsible for leading the performance and strategic direction of network engineering operations, with a focus on operational compliance, budget adherence, and continuous improvement. Ensures alignment with industry standards and company policies while fostering a customer-centric service culture. Acts as a technical leader and change agent by proactively identifying and resolving process inefficiencies impacting network performance. Manages a team of exempt and non-exempt employees, providing mentorship, guidance, and subject matter expertise to support professional growth and operational excellence. Job Description Core Responsibilities Oversee technical progress and engineering initiatives to ensure alignment with strategic goals and timely execution. Manage departmental budgets, including forecasting, financial reporting, and performance analysis. Monitor capital and operational expenditures, recommending adjustments to optimize resource utilization. Forecast staffing and resource needs to meet evolving network demands and departmental objectives. Ensure regional network performance meets or exceeds industry and company technical standards. Apply and enforce safety protocols and technical standards in daily operations, including compliance with OSHA and internal policies. Lead the development, training, and mentoring of engineering staff to build technical expertise and leadership capabilities. Promote a proactive approach to network health and reliability, supporting initiatives such as XOC transitions and automation. Foster cross-team collaboration and knowledge sharing to strengthen support across core routing and infrastructure teams. Exercise independent judgment in decision-making and problem-solving on matters of technical and operational significance. Maintain consistent and punctual attendance, with flexibility to work nights, weekends, and overtime as needed. Perform other duties and responsibilities as assigned. Company Expectations for All Employees Embrace and apply our Operating Principles in daily work. Prioritize the customer experience by delivering seamless, reliable, and innovative network solutions. Stay informed and engaged with emerging technologies and digital tools. Collaborate effectively across teams to drive impactful results. Participate in the Net Promoter System by engaging in feedback loops and continuous improvement efforts. Demonstrate accountability for results and contribute to company growth. Promote and respect diversity, equity, and inclusion in all interactions. Uphold integrity and do what s right for customers, colleagues, and the community. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Employees at all levels are expected to Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

About the company: CoreOps.AI is a new age company founded by highly experienced leaders from the technology industry with a vision to be the most compelling technology company that modernizes enterprise core systems and operations. Website : https://coreops.ai CoreOps is building the AI operating system for enterprises - accelerating modernization by 50% and cutting costs by 25% through intelligent automation, data orchestration, and legacy transformation. At CoreOps.AI, we believe in the quiet power of transformation like the dandelion that seeds change wherever it lands. Inspired by this symbol of resilience and growth, our enterprise AI solutions are designed to take root seamlessly, enrich core operations, and spark innovation across your business.Founded by industry veterans with deep B2B expertise and a track record of scaling global tech businesses, CoreOps.AI brings the power of agentic AI to modernize legacy systems, accelerate digital transformation, and shape the future of intelligent enterprises. Key Responsibilities: Define and execute the technical roadmap for generative AI within cloud and on-prem data and analytics platform, aligning with the overall product strategy. Identify key opportunities, prioritize projects, and manage resources effectively to maximize impact across the portfolio. Collaborate closely with Product Management, UX Design, and Research teams as well as other CoreOps teams to ensure alignment between technical capabilities and user needs, delivering seamless and intuitive user experiences across various data and analytics products. Stay at the forefront of advancements in generative AI, LLMs, and related technologies. Provide technical guidance, conduct code reviews, and support professional development to build a high-performing team. Lead the technical design and direction of generative AI features within CoreOps product portfolio and customer data and analytics ecosystem, architecting scalable and robust solutions leveraging LLMs for critical tasks. Qualifications and Education Requirements Bachelor s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 15 years of professional experience in software engineering. 10 years of experience working in data and analytics or Business Intelligence. Experience building and deploying large-scale systems in a cloud environment. Experience bringing tech products to market at a enterprise scale. Preferred Skills: PhD in Computer Science or similar field. Experience working with executive level internal and external clients/partners, acting as a representative of the company. Experience publishing in AI/ML conferences, demonstrating a deep understanding of the field and a commitment to advancing the state of the art. Ability to work cross-functionally, partnering with groups (e.g., Product Management, Product Marketing, UX, and UI), brokering trade offs with stakeholders and understanding their needs. Excellent narrative and storytelling abilities, communication skills, and presentation skills

Job Summary Responsible for customer relationship management with All India DISCOMs and EPCs Responsible for timely submission of offers in line with customers specifications with necessary processes and meeting Order Intake and SM target Responsible for submitting correct offers with full ownership of offers and driving LoAs with the internal alignment of all stakeholders. Keeping the records updated as per guidelines. Preparation of reviews and representation of vertical during the MGM reviews on a need basis Coordinate with other internal departments for special topics and Drive spec-in with Technical Promotion and Sales Teams Development of vendor ecosystem for Distribution business and maintaining a relationship with strategic System Integrators Must be an active team player with a collaborative and open-to-learn approach with minimal supervision We are seeking a bachelors in electrical or Electronic Engineering with a proven track record and experience of 05-10 years in Electrical Distribution systems and/or Power Automation systems with expertise in control & protection, automation systems will be preferred. Good knowledge of interpretation and application of electrotechnical languages, symbology, and IEC standards. Available to travel for a national and international business trip. Self-motivated, quick, and assertive. Calm, collected, and collaborative work we'll under pressure and comfortable with change and complexity in dynamic environments. Interpersonal and Communication Skills focus on internal and external customers. Able to work in a multinational environment

ESSENTIAL DUTIES AND RESPONSIBILITIES SALES COORDINATION : Coordination with Customer, front end sales team & regional offices (branches) to provide techno-commercial support. SALES & COLLECTION FORCAST : Make Monthly MIS report for sales & collection plan .Weekly circulating follow up reports to each branch for actual vs committed plan. MATERIAL PLANNING : Monthly Planning for Material requirement of all branches according to sales plan. Weekly circulating report to each branch for material readiness against plan. ORDER EXECUTION : To follow up with Planning, Production team to make material ready before Committed Date & follow up with Dispatch team for timely dispatch of the material. MATERIAL ALLOCATION : Daily allocation of material from factory to different branches for stock transfer of material. EXPORT ORDER PLANNING : Coordination with inter department for execution of Export orders. Detail-oriented and organized sales support professional responsible for providing administrative assistance to the front end sales team, ensuring efficient and effective sales operations, and driving revenue growth through exceptional customer service and order management.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: R&D Operations Job Sub Function: Clinical Trial Support Job Category: Professional All Job Posting Locations: Mumbai, India, PENJERLA, Telangana, India Job Description: A Senior, Site Manager is a mid-level site management role with typically 3-5 years of clinical monitoring experience. This role serves as the primary contact point between the Sponsor and the Investigational Site. A Senior, Site Manager is assigned to trial sites to ensure inspection readiness through compliance with the clinical trial protocol, company Standard Operating Procedures (SOP), Good Clinical Practice (GCP), and applicable regulations and guidelines from study start-up through to site closure. Responsibilities may include assisting with site selection, site qualification assessment, subject recruitment and retention planning, site initiation, on-site and remote monitoring and close-out activities. The Senior, Site Manager will partner with the Local Trial Manager (LTM), Clinical Trial Assistant (CTA) and TDL (Trial Delivery Leader) to ensure overall site management while performing trial related activities for assigned protocols. A Senior, Site Manager may contribute to process improvement, training and mentoring of other Site Managers. A Senior, Site Manager is generally expected to be able to operate independently with little or limited supervision. Assists throughout the start-up, execution, and completion of clinical research studies, ensuring the safety and confidentiality of all study subjects. Documents site visits, investigational product assessments, and other relevant observations and identifies opportunities to improve outcomes. Acts as a point of contact for the clinical trial team and escalates issues to appropriate trial leaders. Gathers data on the clinical trial environment and measures against key performance indicators. Observes and trains patients on trial purpose and outcomes in accordance within all regulatory requirements, under general supervision. Maintains records and documentation of safety related events. Coaches more junior colleagues in techniques, processes, and responsibilities. Understands and applies Johnson & Johnson s Credo and Leadership Imperatives in day-to-day interactions with team.

Job Title: Senior Specialist - Data Protection Locations : London/Essex/India | Hybrid Get To Know the Team Join this dynamic team as a Senior Specialist in the Data Protection team where you will support the companys products and/or service offerings by ensuring compliance with applicable federal securities laws and state requirements. Why You Will Love It Here! Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Provide support, advice and guidance across the Data Protection Framework including data processing queries, data breach management, supplier due diligence, ROPAs and privacy notices Create & assess DPIAs for change projects across the business Establish effective collaboration with the relevant internal stakeholders at all levels to facilitate delivery of the operational elements of the Data Protection Framework Develop relationships with internal and external parties to provide effective communication on data protection issues Participate in internal projects to provide context in the application of data protection requirements to support the creation of effective and pragmatic solutions Work closely with the business to ensure data protection processes and procedures remain fit for purpose and are updated to reflect data protection changes Provide support to the Senior Management of the Data Protection team in respect of data protection matters To identify and take action to help build upon our data protection culture Provide input/updates at relevant workshops on data protection related matters What You Will Bring: Knowledge and a working understanding of data protection laws (especially UK & EU GDPR), codes of practice and regulator guidance Working knowledge of data protection frameworks A data protection qualification (or willing to work towards obtaining one) such as CIPP/E or PC.dp A pragmatic approach to data protection compliance A desire to work as part of a support, professional team and willingness to develop your knowledge and experience in data protection.

Candidates should have 3 to 5 years of experience in a support role, with knowledge of PostgreSQL being advantageous, and the ability to speak foreign languages in the APAC region is preferred Program/Project Overview Visa Clearing Exchange (VCX) is a software provided by Visa to support VisaNet endpoints in sending and receiving clearing files It acts as the interface between an endpoint processing centers internal payment processing system and VisaNet, preparing outgoing clearing files for transmission and receiving incoming clearing files VCX offers functionalities such as duplicate file detection, error reporting, secure file transfers, and translation capabilities It supports Linux and Windows operating systems and features a web-based client-server architecture Assistance with VCX Migration Tasks: This involves software installation (particularly Node js applications) and system navigation on both Windows and Linux platforms Technical Support and Troubleshooting: Providing technical support and troubleshooting during migration phases to ensure smooth processes Database Migration and Querying: Performing database migration and querying tasks as required, particularly with PostgreSQL Learning and Assisting with VCX Application Flow: Understanding the VCX application flow to assist clients and troubleshoot issues effectively Effective Communication: Communicating effectively with clients and team members to ensure smooth migration processes These deliverables are aimed at supporting the VCX Migration project in the APAC region, with a team of contractors based in Bangalore

In This Role, You Will: Partnering with Customer Success Managers to monitor the adoption of contracted products Create a plan to increase the usage of underutilized products Participate in regular standing customer calls and contribute product knowledge and best practice recommendations to propose solutions that help customers meet their objectives for using Cvent Maintain high customer satisfaction throughout the customer s journey by being an integral part of the account team Identify areas of dissatisfaction and create a plan to address them in collaboration with the CSM and AM Pull account metrics and participate in ABR/QBR discussions with customers Guiding customers and CSMs through just-in-time success activities for Enterprise & TPP customers Maintain a high level of product knowledge across the Cvent platform Liaison with internal teams such as Support, Professional Services, Product Management, App Support, Solutions Specialist, and Account Managers for customer issues and projects to ensure a cohesive customer experience Execute assigned CTAs as per playbook expectations and if needed deviate from the outlined process to achieve ARR, Adoption, CSAT, etc Consistently meet internal/external deadlines Develop expertise in leveraging different systems such as CVII, Gainsight, Wiki, Box,Salesforce, Cvent Community, and Sigma Maintain real-time documentation of customer interactions, actions taken, and outcomes achieved Be resourceful, when the situation demands to meet/exceed customer need Heres What You Need: Graduate or postgraduate degree or equivalent applicable experience Minimum of 4 years of work Customer-facing experience in technical support, customer success, or sales role preferred Excellent communication skills in English (spoken and written) Aptitude for learning and applying new technologies and industry-specific business knowledge Demonstrates the ability to work on multiple concurrent internal and customer-facing tasks/projects Displays ownership and accountability toward working with various stakeholders and meeting deadlines Experience/expertise in web-based applications as well as office productivity tools such as MS Excel, Word, and PowerPoint is required Ability to work independently and manage multiple projects, responsibilities, and competing priorities in a fast-paced environment Possess strong organizational and analytical skills to prepare data for configuration and to process data into actionable reports