240 Support Process Jobs - Page 6

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk ope...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Salesforce Sales Cloud Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system per...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Apple macOS Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyz...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : AS/400 COBOL 400 (Programming Language) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure IaaS Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system ...

Call Support Executive EdTech | House of EdTech Location: Kolkata, Salt Lake, Sector 5 (Work from Office) Start Date: Immediate Joiner Salary: Up to 3 LPA (Fixed) + Up to 1 LPA (Performance-based variable pay) Office Timings: 11 AM 8 PM (6-day workweek) About Us House of EdTech (Goenka Kachave LLP), founded by IIT Kharagpur alumni Aditya Goenka and Aditya Kachave, is one of Indias fastest-growing edtech companies, redefining professional growth with innovative, impactful, and hands-on learning experiences. With 5M+ professionals served, 250 Cr+ ARR, and 700+ team members across 10+ offices in India, we empower learners to thrive through advanced education in AI tools, Stock Market, Personal ...

As an Aveva Enterprise SCADA Formerly OASys DNA specialist, you will be responsible for designing, configuring, and maintaining AVEVA Enterprise SCADA systems tailored for pipeline monitoring and control purposes. Your expertise will be crucial in implementing and configuring Alarm management, Network management, NMC Real-time, and Historical Reporting services. You will play a significant role in integrating SCADA systems with AVEVA's advanced pipeline operations applications Liquid and Gas suite to elevate situational awareness and operational efficiency levels. Ensuring high availability and implementing redundant solutions to guarantee system reliability will be a key focus of your respo...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve applica...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : NNM Tools Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 yrs of minimum education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth f...

Oracle Fusion HCM Consultant Experience: 6-12 years Location: Noida/ Chennai Shift- General (10 AM-7P M) Budget- 17 LPA 6 months contract to hire Job Description Work in collaboration with the project and implementation team to achieve the following deliverables: Functional Design Oversight: Review, refine, and update functional design specifications across multiple HCM modules to align with evolving business requirements. Configuration Governance: Manage and maintain configuration workbooks to ensure consistency, accuracy, and traceability throughout the implementation lifecycle. Solution Documentation: Develop comprehensive functional design documents for reports, interfaces, and PaaS (Pla...

Meet the team: Cisco is seeking a Technical Consulting Engineer in Customer Delivery, specializing in the security domain, to join a team of the industrys brightest minds developing and implementing advanced Internet security technologies. In this role, you will gain deep insight into the inner workings of Ciscos security products, particularly ISE, and collaborate closely with all elements of the service chain to deliver end-to-end secure solutions. The ideal candidate demonstrates a strong proficiency and a passion for mastering security technologies, evidenced by an ability to build upon foundational networking knowledge. As a member of the CX Support Services team, you will have the oppo...

Support Team Manager We are looking for a dedicated and experienced Support Team Manager to oversee the management of our People Support Jira system and to lead the development of a comprehensive knowledge base. In this role, you will be responsible for ensuring that our internal support processes run smoothly, efficiently, and deliver the highest level of service to our team members. You will work closely with various departments to build a robust knowledge base that will serve as a key resource for all employees. Key Responsibilities: Jira System Management: Oversee and manage the People Support Jira system, ensuring tickets are tracked, prioritized, and resolved in a timely manner Team Ma...

Role & responsibilities Prepare contractor bills, verify quantities, manage variations, support cost control Involving Quantity Surveyors (QS) and Billing Engineers who perform quantity take-offs, site measurements, Bill of Quantities (BOQ) preparation, client invoicing, and subcontractor payment processing,

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Apple macOS Management Good to have skills : Microsoft Intune, NEXThinkMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an End user computing support engineer, you will serve as the vital link between clients and our systems or applications. Yo...

Hiring for Chennai location Mandarin Language Expert qualification- Min C3 required Work location- Chennai- work from office Virtual Interview- out of station candidates who are ready to relocate can apply Immediate joiners required Fresher and experience both can apply salary up to 5.5 lpa Minimum qualification : Proficiency in Mandarin language Work in a 24*7 work environment in a customer facing calling profile Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail. Good oral and written communication skills in English Good listening and decision making skills. An ability to handle escalated issues politely and courteously to achieve a bala...

Role & responsibilities Shift timings (05:30 PM to 02:00 AM) Competencies: Must have worked on Pega 8.x or higher versions Certification and/or working experience with Pega Platform 2+ years of hands-on application and production support experience Experience with integrating and supporting vendor packages in an established production environment consisting of various technologies and platforms Must have knowledge on the Infinity 2024 features. Strong working background with client-server environments and exposure to web-based applications Ability to work independently as well as being a strong team player with the ability to work effectively in a multi-site environment Solid problem-solving...

Responsibilities: * Provide technical support via phone, email & chat * Manage tickets using API system * Collaborate with development team on bug fixes * Maintain high customer satisfaction ratings

Whom are we looking for? We are seeking Quality consultants to provide support for our Customer Ops business and help them achieve their project goals. Joining our team will provide you with an excellent opportunity to enhance your expertise in Customer support processes A typical day in a Quality consultants role may look like: Collaborating with operations to identify potential project and process improvement opportunities, ranging from simple Excel-based solutions to advanced machine learning applications. Mentoring and leading projects, persistently driving them forward until significant progress is achieved. Providing support for Kaizen activities, fostering a culture of continuous impr...

Job Title : SAP MDG Techno-Functional Consultant Experience : 8+ Years Location : PAN India (Remote/Hybrid as per project requirement) Employment Type : Full-Time Job Summary We are seeking a seasoned SAP MDG (Master Data Governance) Techno-Functional Consultant with strong expertise in both technical development and functional configuration. The ideal candidate should have experience in multiple MDG domains (like Material, Vendor, Customer, Finance) and should be capable of driving end-to-end implementations and enhancements. Key Responsibilities : Lead SAP MDG implementations and support projects across multiple domains (MDG-M, MDG-S, MDG-C, MDG-F) Understand business requirements and tran...

Job Title : SAP EWM Consultant Experience : 7+ Years Location : Hyderabad Employment Type : Full-Time Job Summary We are seeking a highly experienced SAP EWM (Extended Warehouse Management) Consultant to join our team in Hyderabad. The ideal candidate should have deep knowledge of EWM implementations, integration with other SAP modules, and strong problem-solving skills. Key Responsibilities : Lead and participate in SAP EWM implementation and support projects Analyze business requirements and translate them into SAP EWM solutions Configure and customize SAP EWM processes including inbound, outbound, internal warehouse processes, RF framework, and warehouse monitoring Integrate EWM with SAP ...

Role Overview: Interact with the Skyhigh Security Cloud customers via phone/email and provide the highest level of urgency to resolve customer issues in timely manner. Provide remote support on our product and resolve product related issues during POC & post-deployment phase, through research and troubleshooting. Debugging system level problems in a multi-vendor, multi-protocol network environment with high- level technical expertise on complex issues. Work closely with Support Escalation engineers to resolve critical issues. Evaluate the scope for timely escalation and ensure that critical problems are addressed as per the priority. Document all technical issues, analysis and communication ...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Salesforce Sales Cloud Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system per...

5+yrs experience in Development of large Java/J2EE applications Well versed with SDLC or Support processes such as incident management, problem management, Major incident process etc Sun/Oracle Certified Java/J2EE expert ITIL certification will be added advantage Must have handled complex application debugging / impact analysis / root cause analysis etc. Must have handled requirement analysis / design etc. Must have knowledge experience of change release management Extensive technical experience and development expertise in Core Java, J2EE, JSP, Servlets, Struts, Webservices, Spring, Hibernate, Java Script, JQuery and AJAX. Possess advanced knowledge of object-oriented design and development...

Job Title: D365 Senior Finance Functional Consultant Location: Hyderabad / Bengaluru Role Type: Permanent Job Type: Hybrid Role & Responsibilities: Over 8 to 12 years of relevant Dynamics AX / D365 implementation experience with Finance Background. Expertise and in-depth knowledge of the Microsoft D365 Finance application, up to date with new D365 Finance features Performed FIT GAP Assessment and created FDD Documents. Leading and managing project timelines, deliverables, and resources. Leading the design, configuration, and deployment of Finance modules in D365 F&O. Working with engagement team & client team to gather requirements, determine expectations & finalize deliverables and prepare ...

Support Team Manager We are looking for a dedicated and experienced Support Team Manager to oversee the management of our People Support Jira system and to lead the development of a comprehensive knowledge base. In this role, you will be responsible for ensuring that our internal support processes run smoothly, efficiently, and deliver the highest level of service to our team members. You will work closely with various departments to build a robust knowledge base that will serve as a key resource for all employees. Key Responsibilities: Jira System Management: Oversee and manage the People Support Jira system, ensuring tickets are tracked, prioritized, and resolved in a timely manner Team Ma...