198 Support Process Jobs - Page 4

Hiring for Chennai location Mandarin Language Expert qualification- Min C3 required Work location- Chennai- work from office Virtual Interview- out of station candidates who are ready to relocate can apply Immediate joiners required Fresher and experience both can apply salary up to 5.5 lpa Minimum qualification : Proficiency in Mandarin language Work in a 24*7 work environment in a customer facing calling profile Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail. Good oral and written communication skills in English Good listening and decision making skills. An ability to handle escalated issues politely and courteously to achieve a bala...

Role & responsibilities Key Responsibilities: Respond to technical support tickets and queries via email, phone, or chat. Troubleshoot and resolve issues related to SQL databases (queries, performance, errors). Provide support for Linux-based systems including logs, services, and permissions. Monitor system performance and assist with root cause analysis for recurring problems. Escalate complex issues to the engineering team with detailed analysis and documentation. Maintain support documentation and contribute to knowledge base articles. Collaborate with QA, DevOps, and Development teams to resolve customer issues. Follow SLAs and ensure timely resolution and communication with clients. Pre...

What this job involves: About the role We are looking for an experienced profession that combines technical support, software engineering and systems integration. This candidate must exhibit exceptional analytical thinking to become a part of the team that develops integration solutions for enterprise applications with a large, global client base. Requirements: Deep understanding of 3-tiered SaaS support processes At least 5 years of commercial experience working as a .NET Developer Strong knowledge of C#, .NET, Web API and OOP/OOD Experience with HTTP-based integrations Hands-on experience with .NET Core/.NET and RESTful API Cloud software development and container experience (Azure as plus...

Seeking IT Remote Support for IT support, troubleshooting, and customer service. Strong communication & problem-solving skills required. Apply now! Call via WhatsApp or share resume to HR Recruiter: Sania - 9279700716 Neha - 9905338159

Key Responsibilities 1. Onboarding & Member Lifecycle - Manage the complete new member onboarding process: from prospect intake to full integration - prospecting and shortlisting with the membership officer. - Coordinate with YPO Global for approvals and ensure compliance with chapter and global protocols - Liaise with the Membership Officer for interviews, board review, and approval tracking - Schedule and oversee photo shoots, intro video recordings, and WhatsApp/Connect introductions - Ensure onboarding checklists are completed, including CRM entry, welcome kits, and internal announcements 2. Billing & Renewals - Work with the Governance/Finance Officer and Membership Officer for invoicin...

Responsibilities: * Provide technical support via phone, email & chat * Manage tickets using API system * Collaborate with development team on bug fixes * Maintain high customer satisfaction ratings *Hindi Speaking is must Provident fund

Hiring for Chennai location Mandarin Language Expert qualification- Min C3 required Work location- Chennai- work from office Virtual Interview- out of station candidates who are ready to relocate can apply Immediate joiners required Fresher and experience both can apply salary up to 5.5 lpa Minimum qualification : Proficiency in Mandarin language Work in a 24*7 work environment in a customer facing calling profile Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail. Good oral and written communication skills in English Good listening and decision making skills. An ability to handle escalated issues politely and courteously to achieve a bala...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Salesforce Sales Cloud Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system per...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : Graduate Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk ope...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Salesforce Sales Cloud Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system per...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Apple macOS Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyz...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : AS/400 COBOL 400 (Programming Language) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure IaaS Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system ...

Call Support Executive EdTech | House of EdTech Location: Kolkata, Salt Lake, Sector 5 (Work from Office) Start Date: Immediate Joiner Salary: Up to 3 LPA (Fixed) + Up to 1 LPA (Performance-based variable pay) Office Timings: 11 AM 8 PM (6-day workweek) About Us House of EdTech (Goenka Kachave LLP), founded by IIT Kharagpur alumni Aditya Goenka and Aditya Kachave, is one of Indias fastest-growing edtech companies, redefining professional growth with innovative, impactful, and hands-on learning experiences. With 5M+ professionals served, 250 Cr+ ARR, and 700+ team members across 10+ offices in India, we empower learners to thrive through advanced education in AI tools, Stock Market, Personal ...

As an Aveva Enterprise SCADA Formerly OASys DNA specialist, you will be responsible for designing, configuring, and maintaining AVEVA Enterprise SCADA systems tailored for pipeline monitoring and control purposes. Your expertise will be crucial in implementing and configuring Alarm management, Network management, NMC Real-time, and Historical Reporting services. You will play a significant role in integrating SCADA systems with AVEVA's advanced pipeline operations applications Liquid and Gas suite to elevate situational awareness and operational efficiency levels. Ensuring high availability and implementing redundant solutions to guarantee system reliability will be a key focus of your respo...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve applica...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : NNM Tools Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 yrs of minimum education Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth f...

Oracle Fusion HCM Consultant Experience: 6-12 years Location: Noida/ Chennai Shift- General (10 AM-7P M) Budget- 17 LPA 6 months contract to hire Job Description Work in collaboration with the project and implementation team to achieve the following deliverables: Functional Design Oversight: Review, refine, and update functional design specifications across multiple HCM modules to align with evolving business requirements. Configuration Governance: Manage and maintain configuration workbooks to ensure consistency, accuracy, and traceability throughout the implementation lifecycle. Solution Documentation: Develop comprehensive functional design documents for reports, interfaces, and PaaS (Pla...

Meet the team: Cisco is seeking a Technical Consulting Engineer in Customer Delivery, specializing in the security domain, to join a team of the industrys brightest minds developing and implementing advanced Internet security technologies. In this role, you will gain deep insight into the inner workings of Ciscos security products, particularly ISE, and collaborate closely with all elements of the service chain to deliver end-to-end secure solutions. The ideal candidate demonstrates a strong proficiency and a passion for mastering security technologies, evidenced by an ability to build upon foundational networking knowledge. As a member of the CX Support Services team, you will have the oppo...

Support Team Manager We are looking for a dedicated and experienced Support Team Manager to oversee the management of our People Support Jira system and to lead the development of a comprehensive knowledge base. In this role, you will be responsible for ensuring that our internal support processes run smoothly, efficiently, and deliver the highest level of service to our team members. You will work closely with various departments to build a robust knowledge base that will serve as a key resource for all employees. Key Responsibilities: Jira System Management: Oversee and manage the People Support Jira system, ensuring tickets are tracked, prioritized, and resolved in a timely manner Team Ma...

Role & responsibilities Prepare contractor bills, verify quantities, manage variations, support cost control Involving Quantity Surveyors (QS) and Billing Engineers who perform quantity take-offs, site measurements, Bill of Quantities (BOQ) preparation, client invoicing, and subcontractor payment processing,

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Apple macOS Management Good to have skills : Microsoft Intune, NEXThinkMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an End user computing support engineer, you will serve as the vital link between clients and our systems or applications. Yo...

Hiring for Chennai location Mandarin Language Expert qualification- Min C3 required Work location- Chennai- work from office Virtual Interview- out of station candidates who are ready to relocate can apply Immediate joiners required Fresher and experience both can apply salary up to 5.5 lpa Minimum qualification : Proficiency in Mandarin language Work in a 24*7 work environment in a customer facing calling profile Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail. Good oral and written communication skills in English Good listening and decision making skills. An ability to handle escalated issues politely and courteously to achieve a bala...

Role & responsibilities Shift timings (05:30 PM to 02:00 AM) Competencies: Must have worked on Pega 8.x or higher versions Certification and/or working experience with Pega Platform 2+ years of hands-on application and production support experience Experience with integrating and supporting vendor packages in an established production environment consisting of various technologies and platforms Must have knowledge on the Infinity 2024 features. Strong working background with client-server environments and exposure to web-based applications Ability to work independently as well as being a strong team player with the ability to work effectively in a multi-site environment Solid problem-solving...

Responsibilities: * Provide technical support via phone, email & chat * Manage tickets using API system * Collaborate with development team on bug fixes * Maintain high customer satisfaction ratings