243 Support Process Jobs - Page 2

As systems engineering manager in Data Ventures, you will be responsible for managing the production support engineering function for large scale commercial grade data analytics and insights products and applications. You will be leading a global team of 10+ system engineers in North America and India Development Center . Develop high-performing talent through effective hiring, mentoring, development, and coaching and lead production support engineering function for Tier-2 escalations on a 24x7 environment. Standardization of monitoring and alerting to detect and notify health of application services across Data Ventures products. Driving incident triage meetings with partners from Customer ...

Collaborate with customers and project teams to gather requirements and translate them into technical specifications Manage day-to-day ticketing queue, ensuring timely resolution and escalation as needed Prepare and support internal meetings, client updates, and weekly status reports Participate in QA, UAT, and production launch support for customer engagements Provide Tier 2/3 technical support for custom integrations and platform functionality Drive resolution of routine and complex issues, ensuring permanent fixes and improved customer experience Maintain up-to-date ticket documentation and ensure SLA adherence Support platform enhancements in collaboration with product development teams ...

Key Responsibilities Perform SAP Basis administration across ECC, S/4HANA, BW/4HANA, Solution Manager, and other SAP components. Install, configure, upgrade, and migrate SAP systems (including HANA and non-HANA). Perform HANA database administration: backup & recovery, performance tuning, monitoring, and security. Manage system refreshes, client copies, transports, kernel upgrades, and patching. Monitor system health and performance using SAP tools (ST22, ST06, SM21, SM50/51, HANA Studio, etc.). Ensure high availability and disaster recovery setup for SAP HANA systems (HADR). Troubleshoot performance issues across Basis, OS, DB, and Network layers. Work with cross-functional teams for change...

Hiring for Chennai location Mandarin Language Expert qualification- Min C3 required Work location- Chennai- work from office Virtual Interview- out of station candidates who are ready to relocate can apply Immediate joiners required Fresher and experience both can apply salary up to 5.5 lpa Minimum qualification : Proficiency in Mandarin language Work in a 24*7 work environment in a customer facing calling profile Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail. Good oral and written communication skills in English Good listening and decision making skills. An ability to handle escalated issues politely and courteously to achieve a bala...

Responsibilities: * Implement & integrate projects using SAP MM module on SAP HANA. * Perform System testing. * Provide support and maintenance processing for SAP MM modules. Health insurance Provident fund Annual bonus Maternity policy Performance bonus Retention bonus Referral bonus Leave encashment Gratuity Paternity leaves

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Salesforce Sales Cloud Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system per...

About the Role: The primary role of the Customer Support Representative would be to act as a technical resource to our customer base for HighLevels suite of software features. A qualified Customer Support Representative possesses the ability to troubleshoot product issues and has experience supporting software solutions preferably within the technology industry. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions What you will d...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : AS/400 COBOL 400 (Programming Language) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software...

Role & responsibilities: The role involves managing the end-to-end lifecycle of customer contracts from creation, validation, and updates to closure and renewal. You will ensure contract accuracy, compliance with company policies, and timely processing to support the sales, finance, and service delivery teams. Review, draft, and process customer contracts, amendments, and renewals in line with approved templates and commercial terms. Validate contract data such as pricing, billing details, term dates, and service configurations before submission. Coordinate with internal stakeholders (sales, legal, finance, delivery) for contract approvals and clarifications. Maintain up-to-date and accurate...

Description Role POS Support Manager Shift Yes Coverage24X7 support (365 days). POS and Desktop support with knowledge on Oracle database to runs scripts, oracle queries, carry out deployment activities, create reports, solve production issues, 24/7 support (shift wise) Primary Skill:Application support / Oracle POS (Micros POS) Secondary SkillCommunication, Support process, Review logs, Generate report Coverage24X7 support (365 days). points of sale , retail , sales , trade, POSM, POS networks Manage all aspects of in-life products, including customer feedback, requirements, and issues and lead the team Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Gra...

Hiring for Chennai location Mandarin Language Expert qualification- Min C3 required Work location- Chennai- work from office Virtual Interview- out of station candidates who are ready to relocate can apply Immediate joiners required Fresher and experience both can apply salary up to 5.5 lpa Minimum qualification : Proficiency in Mandarin language Work in a 24*7 work environment in a customer facing calling profile Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail. Good oral and written communication skills in English Good listening and decision making skills. An ability to handle escalated issues politely and courteously to achieve a bala...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utiliz...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve applica...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Power Apps Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-rel...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure Architecture Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve applic...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applicat...

Position: Permanent Role: D365 Support Tech Lead Experience: 6 - 8 years Work Location: Chennai (WFO) Notice Period: Immediate to 15 days Role Summary Skilled Dynamics 365 Support Specialist with hands-on experience in managing and troubleshooting enterprise CRM solutions. Adept at resolving UI and backend issues, optimizing workflows, and ensuring smooth data integrations. Brings strong technical expertise in Power Platform and Dataverse, along with a solid understanding of automation and reporting tools to enhance system performance and user experience. Must Have: Dynamics 365 (C#, Power Platform, Dataverse) expertise UI debugging using HTML, CSS, JavaScript Workflow, Trigger, and Flow/Pow...

Job Description Senior Support Engineer: Having 2 to 3 Years experience in Teamcenter. Hands-on experience in Teamcenter Support, AWC & Modules like Change Management, Workflows, Organization, Access Manager, Preferences. Knowledge in support process is an added advantage. Knowledge in Teamcenter 2T/4T architecture Good analytical, Problem -Solving & communications skills. Should have hands-on experience in customer interaction. Should have hands-on experience in customer front facing. Should have good documentation & training skills.

Responsibilities: * Implement and integrate finance modules on SAP CO/FI in public cloud environment * Provide support process for finance modules within SAP FICO suite Provident fund Health insurance Maternity policy Annual bonus Performance bonus Retention bonus Referral bonus Leave encashment Gratuity Paternity leaves

Hiring for Chennai location Mandarin Language Expert qualification- Min C3 required Work location- Chennai- work from office Virtual Interview- out of station candidates who are ready to relocate can apply Immediate joiners required Fresher and experience both can apply salary up to 5.5 lpa Minimum qualification : Proficiency in Mandarin language Work in a 24*7 work environment in a customer facing calling profile Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail. Good oral and written communication skills in English Good listening and decision making skills. An ability to handle escalated issues politely and courteously to achieve a bala...

Hiring for Chennai location Mandarin Language Expert qualification- Min C3 required Work location- Chennai- work from office Virtual Interview- out of station candidates who are ready to relocate can apply Immediate joiners required Fresher and experience both can apply salary up to 5.5 lpa Minimum qualification : Proficiency in Mandarin language Work in a 24*7 work environment in a customer facing calling profile Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail. Good oral and written communication skills in English Good listening and decision making skills. An ability to handle escalated issues politely and courteously to achieve a bala...

We are looking for a dedicated and enthusiastic Customer Support Associate to join our team. The ideal candidate will be responsible for managing customer interactions, resolving queries efficiently, and ensuring a high level of customer satisfaction

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Java Enterprise Edition Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any tec...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they u...

Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills :Service Desk Management, Service Desk Voice Support Good to have skills :NA Minimum 0-2 year(s) of experience is required Educational Qualification :Graduate Summary:As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operation...