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People Tech Group Inc logo
Information Technology Support Manager People Tech Group Inc

5.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

As a Project Manager (IT Application Operations) / IT Support Manager, your role involves planning, coordinating, and executing modernization initiatives across application support, infrastructure, and integration layers for one of our premium customers. You will serve as the bridge between customer stakeholders, support teams, and vendors to ensure smooth operations and continuous improvement. **Key Responsibilities:** - Lead the end-to-end execution of the IT Application Operations modernization initiative. - Establish governance frameworks, define KPIs/SLAs, and track performance of support teams. - Drive adoption of standard operating procedures (SOPs), playbooks, and escalation models. ...

Posted 1 month ago

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