109 Support Management Jobs - Page 3

About Intas Recruitment Fraud Disclaimer: Intas Pharmaceuticals does not request or accept any fees during recruitment If someone asks for payment on our behalf, it is a scam Please report the incident to the local police or cybercrime unit Your trust and safety are important to us, Intas is a leading global pharmaceutical company specializing in the development, manufacturing, and marketing of pharmaceutical formulations The mission of the company is to address unmet medical and societal needs through a fully integrated pharmaceutical value chain spanning across the world, Through its subsidiaries, the International presence of Intas includes the following countries: over 85 worldwide, with...

Back Office work ERP Data entry work MS Word and Excel

We are seeking a dedicated and proactive Support Manager to lead our Maintenance and Support Team and ensure timely resolution of Client issues. The ideal candidate will be responsible for managing daily support operations, maintaining service quality, and acting as the primary point of escalation for all production critical issues and defects. Key Responsibilities: Support Manager is responsible for Resource Management - Coverage, availability, capability Oversee support team performance and ticket resolution timelines Manage escalations and ensure customer satisfaction Collaborate with other support/dev teams to resolve recurring issues Monitor KPIs and prepare regular support performance ...

As a passionate Platform and Site Reliability Engineering (SRE) leader, you will be responsible for collaborating with multiple organizations and platform teams at Walmart to drive innovation, build solutions, and enhance product adoption. Your role will involve providing product evangelism, engineering expertise in the SRE space, and developing a support organization leadership and vision. You will work within Walmart's Global Tech Platform, Platform Service Delivery, and Operations team to build and maintain foundational technologies supporting the tech organization. This includes data platforms, enterprise architecture, DevOps, cloud computing, and infrastructure, all aimed at delivering ...

Responsibilities: * Lead & develop team * Manage branch operations * Ensure academic excellence * Achieve financial goals * Foster customer satisfaction

Profile Summary The main goal of this role is to alleviate the workload of the founder by taking on administrative tasks that would otherwise take up a great deal of their time which enables the founder to focus on the more important aspects of their job. Key Roles and Responsibilities Bridge between the founder and other departments, ensuring all the information flows smoothly and efficiently. Need to be good at communicating, being clear and to the point so that the management as all the info they need to make the right decisions. Looks after all the paperwork - drafting reports, creating presentations, and managing contracts. Make sure everything is correct, good-looking, and organized. A...

You are an experienced and strategic Corporate Director in E-Commerce Product & Support, responsible for leading the digital product roadmap and supporting operations across multiple hotel brands within a global hospitality portfolio. Your role requires a deep understanding of e-commerce platforms, content management systems, customer-centric digital features, and collaboration with business, design, and technology teams to create exceptional guest experiences through intuitive UI/UX, secure architecture, and seamless e-commerce functionality. Your key responsibilities include defining, owning, and evolving the e-commerce product roadmap for all brand websites and apps, prioritizing features...

Be a Privacy SME in the Data Privacy and Protection Office (DPPO) team against the background of a continually changing privacy landscape: Lead the privacy review of Business Process Operations (BPO) Client solutions as Data Privacy/Protection, Regulations and Compliance (DPRC) SME. BPO solutions are becoming increasingly complex with focus on client needs and Generative AI. The DPRC SME must analyze the solution from a privacy perspective, probing to understand the type of solution and key elements such as data types, locations of controllers/processors and tools and applying SME knowledge to assess and document the privacy impacts of the solution before closing-out the mandatory DPRC Revie...

Date 6 Jul 2025 Location: Bangalore, KA, IN Company Alstom Req ID:475728 Your future role Take on a new challenge and apply your HR and IT governance expertise in a cutting-edge field. Youll work alongside collaborative and forward-thinking teammates. You'll play a pivotal role in overseeing the landscape of HR solutions used globally at Alstom. Day-to-day, youll work closely with teams across the business (HR teams, IT business partners, external partners), manage solution architecture, ensure compliance with cybersecurity and privacy standards, and much more. Youll specifically take care of managing changes and evolutions through a robust release management process, but also handle solutio...

As a Customer Success Associate , youll be at the heart of our mission to ensure customers achieve their goals and realize the full value of our products and services. Build strong, trusted relationships with clients, guide them through onboarding, and proactively address their needs to drive success and satisfaction. Youll act as the bridge between customers and internal teams, ensuring seamless communication and collaboration to resolve challenges and unlock opportunities. This isnt just about checking in or managing accounts youll be the driving force behind customer retention, growth, and advocacy. By monitoring customer health metrics, identifying risks, and delivering tailored solution...

Senior- Controls Champion Role Summary : Cognizant’s Global Controllership function is seeking a Senior Associate to become part of the Control Champions team. The Control Champions team, which resides with the Global Controllership function, is responsible for various SOX/internal control activities and assists management in establishing and maintaining robust and effective internal controls. This position will have the opportunity to support management in evaluating and improving the effectiveness of the Company’s processes and controls. The Senior Associate- Controls Champion will be based in the Chennai, India office and will report into the Senior Manager. If you are passionate about in...

As the Technical Support Engineering Leader, you will utilize your passion for helping others to ensure that our Developers and Enterprises are successful in their use of DataStax products and solutions. This is a continuous learning and teaching role where you will develop and share your knowledge of troubleshooting, configuration, and exciting new technologies inclusive of and complementary to Apache Cassandra and DataStax Enterprise. What you will do: Delivery of superior-level service to end-user customers, and functioning as point-of-contact for escalated issues to ensure appropriate response and focus of support teams Manage the hiring, development, and retention of technical support e...

As a Franchise Development Manager at Generic Aadhaar, you will be responsible for identifying potential markets for franchise expansion. Your main focus will be on marketing the business model of the Generic Aadhaar franchise and establishing new franchises. It will be crucial to ensure that each franchise maintains an adequate supply of medicine at all times. Providing continuous support to franchisees and effectively generating sales from existing ones will also be key aspects of your role. You will work closely with other departments to streamline procedures and documentation, ensuring timely completion. It will be your responsibility to monitor and enforce company standards across all f...

As a team member in this role, you will have the responsibility for Retailer & Customer Satisfaction Index. Your duties will include implementing processes for complaint handling and reducing complaint downtime. Coordinating with various departments of Management to ensure smooth operations will be a key aspect of your role. You will be required to provide daily reports for Mall, Cruise, Parking, Help Desk & Smile Centre. Your primary focus will be to deliver quality services for day-to-day operations and ensure smooth functioning with the support of Soft Services, ERT, Security & engineering team. It will be essential for you to provide valuable technical insights to the projects team from ...

We are seeking a dedicated and proactive Support Manager to lead our Maintenance and Support Team and ensure timely resolution of Client issues. The ideal candidate will be responsible for managing daily support operations, maintaining service quality, and acting as the primary point of escalation for all production critical issues and defects. Key Responsibilities: Support Manager is responsible for Resource Management - Coverage, availability, capability Oversee support team performance and ticket resolution timelines Manage escalations and ensure customer satisfaction Collaborate with other support/dev teams to resolve recurring issues Monitor KPIs and prepare regular support performance ...

HPC Support team provides technical support for the production issues raised by the HPC customers. Our support engineers have subject-matter-expert level skills and technologies that help providing the consistent services to customers. As a leader for this team, you will work with our clients, support engineers, related DevOps teams and leadership teams across a variety of focus areas to optimize our clients’ support experience, drive improvements in our capabilities and into the product. The role is localized, including a team of engineers you will be directly managing, but also includes global responsibilities for productivity, key measurement attainment, skills capability and workforce ma...

RoleAM, Support Effectiveness - CX LocationBangalore Reporting toCX Head Training & Quality About Customer Experience Function: At PhonePe, the customer experience team takes full ownership of customers problems and strives to provide quick and meaningful resolution. They are the ones bettering our product every day with real-time insights and customer feedback. Function Summary: The primary goal of PhonePe CX T&Q is to build world-class learning capabilities for maximum impact on business, and consistently deliver an exceptional experience to our customers. We coach the employees to do their jobs effectively and help them be engaged, productive, and efficient. Job Summary The Support Effect...

The Opportunity Are you an experienced leader with a strong background in technical support, exceptional cross-functional collaboration skills, and a passion for driving continuous improvement? If so, join our dynamic Support Readiness team at Nutanix, where you'll have the opportunity to shape the future of customer experience, mentor a dedicated team, and bridge the gap between Product, Engineering, and Support to deliver exceptional service to our clients. About the Team The Manager, Support Readiness role will be part of the Support Readiness team at Nutanix, located in Bangalore, India. This team comprises highly skilled and passionate Serviceability Engineers dedicated to enhancing pro...

Academic Operations: Should promote maximum student participation by assisting students in analyzing and improving methods and habits of study. Monitor physical setup and ensure maintenance of the classroom area. Should be accountable for timely and orderly arrangement in the classroom. Student Administration: Must supervise students outside of the classroom, such as between classes, during lunch and recess, and on field trips and School activities etc. Accompany and supervise SPA activities Should inculcate discipline in and out of the classroom. Should Identify students with special needs and communicate to the Main Teacher. Administration Operations: Should assist the main teacher with wo...

Reporting to Director, Bid Centre of Excellence Key stakeholders Proposal Managers/Directors, Business Line and Sales Leads, Sales Enablement and Operations Leads, Subject-Matter-Experts Direct reports: Bid Support Specialist Duties & responsibilities To take complete responsibility and demonstrate individual capability of writing and development of effective, concise, and compelling bid responses, and complete the submissions end-to-end in coordination with the business and sales leads, and contribute to the success of the business division. What this job involves Proposal (Bid) Management Role: Develop and submit consistently high quality, compliant, customer-focused bid responses for RFIs...

Insightsoftware is a growing, dynamic software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team! LocationIndia (Preferred in Hyderabad) Employment TypeFull-time Responsibilities : Lead and manage global support teams, including hiring, onboarding, and performance reviews. Ensure 24/7 ...

Greetings from Teamware Solutions!! We are hiring for Topmost Investment Banking Role: Location: Noida, Delhi/ NCR (Preferred local candidates) Exp: 2-5 Years Notice Period: Immediate Interested candidates please share your updated resume to srividhya.g@twsol.com Strong Communication Skills Highly articulate and presents plans and ideas in a compelling manner. Communicates passion, energy and enthusiasm. Able to handle C-level urgent customer communications, creating resolution plans and ensuring accurate execution of them. Able to build and communicate customer service reviews and set expectations according to business decisions. Support Experience You will have extensive experience support...

BI Tools or Data Acceleration/Data Processing deployment and administration Any previous experience of administering In memory columnar databases like Exasol, Greenplum, Vertica, Snowflake Strong analytical and problem-solving skills Ability to communicate orally and in writing in a clear and straightforward manner with a broad range of technical and non-technical users and stakeholders Proactive and focused on results and success; conveys a sense of urgency and drives issues to closure Should be a team player and leader, flexible, hardworking, and self-motivated and have a positive outlook with the ability to take on difficult initiatives and challenges Ability to handle multiple concurrent...

James Cook University is looking for a dynamic Executive to provide Marketing Support to our South Asia Team. The Candidate must be based in Chennai. If you are passionate about international education, marketing and enjoy working with students, this might be the role for you! Responsibilities Support the conversion process of applications not limiting to communicating with applicants and agents Follow up on SMS applications regularly Liaise with Marketing Team and highlight documents to complete the agents files Maintain the Approved Agent List Check Agents websites for updates and liaise with branding team to update website Provide ad-hoc reports as required Liaise and work together with A...

The Support Account Manager (SAM) serves as a trusted advisor and primary technical contact for key accounts who helps customers resolve issues and optimize their support experience. SAM works with customers to understand their business goals, service history, and technical needs and helps customers reduce disruptions, improve operations, and accelerate innovation. WHAT YOU WILL BE DOING: Support issues : Help customers resolve issues, including case and escalation management, root-cause analysis, and special projects Provide reports : Provide reports on the health of the customer's instance Assist with upgrades: Identify upgrade needs, create upgrade plans, and assist with upgrade planning ...