109 Support Management Jobs - Page 2

Role Overview: You will be responsible for analyzing customer segmentation and sales trends to assess the business potential. Additionally, you will conduct trainings at the branch for banking partners and plan activities to activate branches for increased penetration. Key Responsibilities: - Drive campaigns and contests to boost sales in profitable segments for the bank. - Assist banking partners in pitching products and closing sales, as well as identifying cross-sell opportunities. - Engage with cross-functional teams to ensure seamless execution of work and deliver desired productivity. - Gather relevant documents from customers post-sales and resolve operational issues faced by partners...

Role Overview: As a VMware, HyperV, HCI, UCS, Storage, and Backup Solution Architect at Wipro Limited, you will play a pivotal role in designing and implementing robust, scalable, and efficient virtualization and storage solutions. Your responsibilities will include working closely with various departments to ensure that the IT infrastructure aligns with the business objectives, offers high availability, and is secure and cost-effective. Key Responsibilities: - Design and deploy VMware, HyperV, HCI, and UCS solutions to meet the organization's needs. - Architect and integrate storage and backup solutions to ensure data protection and disaster recovery. - Develop and maintain detailed design ...

As a Delivery Manager, your role involves engaging with customers at a business level to define their digital transformation roadmaps using our solutions and acting as their strategic advisor. You will collaborate with teams to plan and execute projects, ensuring they stay on track to meet deadlines. Your key responsibilities include: - Providing teams with appropriate specifications, direction, and resources for effective delivery. - Identifying potential project delivery risks and challenges, and developing mitigation methods. - Ensuring projects are completed within the specified budget and seeking approval for any necessary budget revisions. - Maintaining focus on high-quality products o...

Job Details: Skill: SRE Support Manager Experience: 3+ Years Notice Period: Immediate Joiners or within 15 days Employee type : CTH Job Description: BI Tools or Data Acceleration/Data Processing deployment and administration Any previous experience of administering In memory columnar databases like Exasol, Greenplum, Vertica, Snowflake Strong analytical and problem-solving skills Ability to communicate orally and in writing in a clear and straightforward manner with a broad range of technical and non-technical users and stakeholders Proactive and focused on results and success; conveys a sense of urgency and drives issues to closure Should be a team player and leader, flexible, hardworking, ...

This Position reports to: Sales Support Manager - Customer Support Your role and responsibilities In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. The work model for the role is: #Li_Onsite This role is contributing to the Motion business for IEC Low Voltage division based in Bangalore, India You will be mainly accountable for : Offering technical advice and s...

Key Responsibilities Strategic Support: Partner closely with the Management to manage schedules, priorities, and institutional projects, ensuring alignment with organizational goals. Operational Rigour : Proactively identify key deliverables (reports, projects, timelines) across schools and Head Office, monitor progress, and ensure accountability for timely execution. Stakeholder Coordination : Act as the communication bridge between the Chairman, Directors, Principals, and Head Office departments to drive cross-functional alignment. Planning & Organization : Manage multiple tasks simultaneously, including calendar management, management meetings, documentation, and structured follow-ups. Do...

Hungry, Humble, Honest, with Heart The Opportunity Are you a dynamic leader with a strong technical support background, exceptional communication skills, and a proven ability to drive results through effective team managementIf so, you will thrive in the role of Manager, Worldwide Support at Nutanix, where you can lead a passionate team of System Reliability Engineers, foster a culture of collaboration and innovation, and contribute to cutting-edge solutions in a growth-oriented and supportive environment About The Team The successful candidate will join the System Reliability Engineers (SRE) team at Nutanix, a dynamic group of 300 passionate individuals located across various regions The te...

As a Strategic Partner at Beyond Coffee Mentorship Cafe by Zero2Billion, you will be part of a first-of-its-kind cafe collaborative model that aims to not only offer great food but also nurture entrepreneurial aspirations. Our unique approach eliminates the need for chefs, ensuring hassle-free operations with a focus on delivering high ROI without any royalty fees. The compact 800-1000 sq. ft. format allows for efficient management while offering diversified revenue streams. - Benefit from 24/7 support and mentorship - Seeking Strategic Partners in Tier 1 & Tier 2 cities - Special preference for first-generation entrepreneurs and individuals passionate about business - Investment starting fr...

As a Franchise Development Manager at Generic Aadhaar, your role will involve identifying potential markets for franchise expansion and marketing the business model of the Generic Aadhaar franchise. Establishing new franchises and ensuring each one maintains an adequate supply of medicine will be crucial. You will also provide continuous support to franchisees and focus on generating sales from existing ones. Key Responsibilities: - Identify potential markets for franchise expansion - Market the business model of the Generic Aadhaar franchise - Establish new franchises and ensure adequate supply of medicine - Provide continuous support to franchisees - Generate sales from existing franchises...

The Support Analyst ensures smooth functioning and resolution of all IT and application issues reported within the assigned tribe. This includes: Incident Management : Responding to, tracking, and resolving incidents in a timely manner, using ServiceNow or other designated tools. Collaborative Resolution : Coordinating with developers and other teams to address and resolve complex technical issues. Stakeholder Communication : Ensuring clear and concise communication with business stakeholders, mirroring the skills of a Business Analyst to capture and understand technical requirements. Service Management : Applying strong knowledge of Incident and Service Management processes to maintain high...

Your future role Take on a new challenge and apply your HR and IT governance expertise in a cutting-edge field. Youll work alongside collaborative and forward-thinking teammates. You'll play a pivotal role in overseeing the landscape of HR solutions used globally at Alstom. Day-to-day, youll work closely with teams across the business (HR teams, IT business partners, external partners), manage solution architecture, ensure compliance with cybersecurity and privacy standards, and much more. Youll specifically take care of managing changes and evolutions through a robust release management process, but also handle solution obsolescence and support system updates. Well look to you for: Managing...

Role Overview: You will be stepping into a techno-managerial role that offers significant visibility and exposure to both the current and future state of the enterprise. Working with cutting-edge technology will allow you to enhance your technical knowledge and managerial skills simultaneously. Your responsibilities will include creating product roadmaps and shaping the future of the software you manage. Key Responsibilities: - Develop strategic and tactical plans for the onboarding, configuration, support, upgrade, and administration of enterprise application services. - Provide 24x7 support for enterprise business applications, including incident response, rapid remediation of business-imp...

Recruitment -Prepare job descriptions, source candidates, shortlist and schedule interviews. - Onboard successful candidates Process Coordination - Coordinate internally for approvals, documentation, workflow tracking and timely completion of tasks Required Candidate profile Process Coordination -Prepare, maintain HR/administrative records, letters, reports. -Assist in employee engagement & compliance requirements. -Support management in process documentation & reporting.

Minimum qualifications: Bachelors degree or equivalent practical experience, 10 years of experience in operations, product support, management consulting, or corporate strategy roles, 3 years of experience in managing people or leading teams, Preferred qualifications: Experience in building and leading cross-functional teams and initiatives from concept to launch, Experience in managing and coaching specialized people (e-g , data analysts, technical program managers), Experience in working with or leading teams responsible for Artificial Intelligence/Machine Learning (AI/ML) or technical products, Ability to navigate ambiguity, influence stakeholders, and drive issues to resolution in a chan...

Role Overview | We are seeking an experienced Oracle Fusion Financials Support Manager to lead the functional support team at Narayana Health. This role involves end-to-end ownership of Oracle Fusion Financials support and project delivery, stakeholder engagement, and team management in a high-performance, healthcare-driven environment. Key Responsibilities • Business Requirements: Gather, analyze, and document functional business requirements; oversee solution design, development, testing, deployment, and postgo-live support. • Functional & Technical Support: Deliver high-quality incident management and resolution with a strong focus on both technical and functional areas. • Stakeholder Ma...

The IT Support Manager is responsible for functioning primarily as a liaison between Business Process and Technology and the local offices. This role requires an understanding of the business needs and how IT changes affect the business, and effective communications regarding IT changes. The Support Manager leads their team and customers in support of IT changes. This position maintains business knowledge and relationships to appropriately align key Information Technology processes with business units. IT Support manager is responsible for the daily operation of both the IT support team members and customer operation within the assigned region /country. Understand regional projects, concerns...

Are you a dynamic leader with a strong technical support background, exceptional communication skills, and a proven ability to drive results through effective team management? If so, you will thrive in the role of Manager, Worldwide Support at Nutanix, where you can lead a passionate team of System Reliability Engineers, foster a culture of collaboration and innovation, and contribute to cutting-edge solutions in a growth-oriented and supportive environment. About the Team The successful candidate will join the System Reliability Engineers (SRE) team at Nutanix, a dynamic group of 300 passionate individuals located across various regions. The team embodies a culture that values being hungry,...

Reporting to Director, Bid Centre of Excellence Key stakeholders Proposal Managers/Directors, Business Line and Sales Leads, Sales Enablement and Operations Leads, Subject-Matter-Experts Direct reports: Bid Support Specialist Duties & responsibilities To take complete responsibility and demonstrate individual capability of writing and development of effective, concise, and compelling bid responses, and complete the submissions end-to-end in coordination with the business and sales leads, and contribute to the success of the business division. What this job involves Proposal (Bid) Management Role: Develop and submit consistently high quality, compliant, customer-focused bid responses for RFIs...

Reporting to Director, Bid Centre of Excellence Key stakeholders Proposal Managers/Directors, Business Line and Sales Leads, Sales Enablement and Operations Leads, Subject-Matter-Experts Direct reports: Bid Support Specialist Duties & responsibilities To take complete responsibility and demonstrate individual capability of writing and development of effective, concise, and compelling bid responses, and complete the submissions end-to-end in coordination with the business and sales leads, and contribute to the success of the business division. What this job involves Proposal (Bid) Management Role: Develop and submit consistently high quality, compliant, customer-focused bid responses for RFIs...

The Opportunity Are you an experienced leader with a strong background in technical support, exceptional cross-functional collaboration skills, and a passion for driving continuous improvement? If so, join our dynamic Support Readiness team at Nutanix, where you'll have the opportunity to shape the future of customer experience, mentor a dedicated team, and bridge the gap between Product, Engineering, and Support to deliver exceptional service to our clients. About the Team The Manager, Support Readiness role will be part of the Support Readiness team at Nutanix, located in Bangalore, India. This team comprises highly skilled and passionate Serviceability Engineers dedicated to enhancing pro...

The Senior Manager, Product Support will be responsible for building and leading a team of professionals both directly and through subordinate leaders to provide exemplary support to UKG customers. In this capacity, the Senior Manager will establish team objectives and execute strategic initiatives as directed by senior leadership. This position involves overseeing a segment of the team dedicated to supporting our UKG Pro Workforce Management solution. The Senior Manager will leverage comprehensive expertise in customer support and business operations to ensure optimal outcomes for both customers and the UKrew team. The role requires a holistic approach to monitoring key performance indicato...

Job Responsibilities: The incumbent may be required to perform all, or a combination of the following essential functions as determined by business necessity. Resource who has some amount of business knowledge and experience with customer back office handling processes Responsible for account operations tracking, process compliance activities and repeatable administrative actions with minimal coordination or ambiguity related to the process areas Someone with an analytical bent of mind who can work on providing continuous improvement ideas Works closely with different teams Learn key operating and device management systems Perform detailed data entry tasks Manage tasks using a workflow tool ...

JOB DESCRIPTION : Lead and motivate a sales team, set targets, monitor performance, ensure client satisfaction, and drive revenue growth in a dynamic real estate environment. Coordinate with marketing and operations to achieve business goals.

Qualifications and Skills: Any Graduate having minimum 5 years of experience as an Senior Support Manager. Proficiency in Word Processing Tools and Good Communication Skills. Roles and Responsibilities: 1 . Overall responsibility of application rollout within a defined area of operations. 2. Coordinating with project team and assisting the Users software team assisting the Users software team in using the application. 3. Experience in Word Processing tools, good communication skills. 4. Provide Support for routine data transfer take data backup

Key Responsibilities: Manage and oversee customer support operations across all channels (calls, WhatsApp, email, social media, chatbots). Implement and optimize support tools and technology used in the D2C industry (CRM, ticketing, automation). Handle escalations and ensure speedy resolution with empathy and accuracy. Track and analyze support performance metrics (TAT, CSAT, NPS). Coordinate with operations, delivery, and product teams for issue resolution. Build and maintain SOPs for support workflows. Train and guide support team or outsourced teams as we scale. Educational Qualification: Bachelors degree in BBA, B.Com, Food Technology or any related field. Experience: 13 years of experie...