162 Support Management Jobs - Page 2

As a Franchise Development Manager at Generic Aadhaar, your role will involve identifying potential markets for franchise expansion and marketing the business model of the Generic Aadhaar franchise. You will be responsible for establishing new franchises and ensuring that each franchise maintains an adequate supply of medicine at all times. Providing continuous support to franchisees and effectively generating sales from existing ones are key aspects of your responsibilities. Key Responsibilities: - Identify potential markets for franchise expansion - Market the business model of the Generic Aadhaar franchise - Establish new franchises - Ensure each franchise maintains an adequate supply of ...

What you'll do We are looking for someone wholl put our clients at the heart of everything they do, joining a team who specialise in credit delivery As a Relationship Manager, youll be effectively managing your diary, helping to build and develop a portfolio of clients and crucially, delivering excellent service Well also look to you to support management in developing high quality new business proposals, support credit analysis and build a strong relationship with the credit function Youll also be: Designing and originating new business proposals that are appropriate to the needs of our clients Understanding how our products and services compare with competitors and using this knowledge to ...

Responsible for certificate creation, data compliance Handle email communication with vendors Maintain and update records, databases, and MIS reports Good English communication skills (written & verbal) are essential.

Lead end-to-end operations of complex enterprise infrastructure. Manage platforms, systems, networking, virtualization, security, and performance. Ensure high availability, SLA delivery, incident resolution, vendor coordination, and team leadership. Required Candidate profile Exp to support data center solutions. Includes managing deployments, ensuring SLA compliance, and providing technical guidance. Strong client-facing, cloud, and infrastructure skills required.

Job Role Role Summary: We are seeking an experienced Cloud Support Manager to lead a team of technical engineers responsible for delivering post-sales support and solutions for Oracles customers. You will act as a primary escalation point, ensure customer satisfaction, drive operational excellence, and collaborate globally across engineering and service teams to build and operate highly scalable cloud solutions. Key Responsibilities: Lead, recruit, and mentor a team of support engineers handling cloud infrastructure services (IaaS). Manage end-to-end team performance on defined KPIs, including ticket resolution, customer satisfaction, and operational excellence. Serve as a primary escalation...

Sales Partner Opendhi Company We are inviting passionate driven individuals to join us as Sales Partners and become part of our growing success story. Why Partner with Us? Attractive incentives and performance-based rewards Comprehensive onboarding and training support Opportunity to build long-term professional relationships Association with a trusted and fast-growing brand If you have a strong network, a drive for growth, and a passion for sales, we’d love to collaborate with you. Location: * Hyderabad Experience: 1–5 years in sales, channel partnership, or business development Industry: Technology / Retail / B2B / B2C About Opendhi : Open Dhi Group is a dynamic and diversified organizatio...

Job description: We are looking for a proactive and technically skilled IT Support Executive to provide comprehensive IT support to our distributed teams across India, the UK, and the Philippines. The role is for a UK based Property management company. This role combines technical support, system administration, and management reporting to ensure seamless operations across all our locations. Key Responsibilities: IT Support & Troubleshooting Provide first and second-line IT support to remote teams across India, UK, and Philippines via phone, email, and remote desktop tools Diagnose and resolve hardware, software, network, and connectivity issues in a timely manner Manage user accounts, acces...

Lead and manage a SaaS support team, handle escalations, monitor KPIs, ensure timely issue resolution, and deliver high-quality customer experiences for UK/US clients. Drive team performance and maintain operational excellence. Required Candidate profile Experienced Support Manager with SaaS background, strong communication, escalation handling, team leadership, KPI knowledge, and exposure to UK/US clients. Must be analytical, customer-focused. Perks and benefits Growth, rewards, global exposure, & good culture.

Lead and manage a SaaS support team, handle escalations, monitor KPIs, ensure timely issue resolution, and deliver high-quality customer experiences for UK/US clients. Drive team performance and maintain operational excellence. Required Candidate profile Experienced Support Manager with SaaS background, strong communication, escalation handling, team leadership, KPI knowledge, and exposure to UK/US clients. Must be analytical, customer-focused. Perks and benefits Growth, rewards, global exposure, & good culture.

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called Mega Banks of Japan. MGS was established in the year 2020 as part of Mizuho long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Banks domestic and overseas offices and Mizuho group companies across the globe. At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGSs development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baselin...

Overview We are seeking a highly motivated and detail-oriented Project Manager to lead and manage projects from initiation through delivery. The ideal candidate will be a skilled communicator, problem solver, and team leader who can drive projects to successful completion while managing timelines, budgets, and resources effectively. Role & responsibilities 1. Incident and Issue Management Oversee and prioritize support tickets and incidents affecting the project or product. Ensure timely escalation and resolution of critical issues. Coordinate between support teams, technical teams, and stakeholders to resolve problems quickly. 2. Communication & Stakeholder Management Act as the main point ...

Job Summary The Sales Support Manager will lead the North America Renewal Quoting Team, driving operational excellence and team development. This role is responsible for supervising a team of 10 Renewal Support Specialists, ensuring timely and accurate renewal quoting for North America customers. Job Requirements Supervise, coach, and develop a team of Renewal Support Specialists, fostering a collaborative and high-performance culture. Oversee business support processes, including task assignment, workflow management, and schedule adherence to meet departmental targets. Develop and manage routine operational plans, proactively resolving issues to ensure smooth team operations. Administer com...

Job Summary: Managing the day-to-day operations of the HR department, including onboarding, employee relations, performance management, and offboarding. This role requires a deep understanding of HR practices and the ability to implement them effectively across the organization. Key Responsibilities: Onboarding: Coordinate the onboarding process for new hires, including the preparation of offer letters, contracts, and new hire orientation. Ensure all necessary documentation is completed and filed in accordance with company policies and legal requirements. Conduct HR orientation sessions to introduce new employees to company culture, policies, and benefits. Employee Relations: Act as the firs...

In this role, you will: Support management in the day-to-day supervision of less experienced team providing guidance, and resolution to issues contributing to overall effectiveness of team Provide feedback and present ideas for improving or implementing processes and tools within Operations group Perform or guide others on complex escalated issues that require planning, evaluation, and interpretation Prioritize work and provide daily work leadership and mentorship to team Provide training and technical guidance to less experienced staff Lead or contribute to implementation of new or revised processes and procedures that require coordination among operation teams Collaborate and consult with ...

Here is how, through this exciting role, YOU will contribute to BMC's and your own success: This position is for HelixGPT and Helix ITSM Application developer responsible for managing Helix ITSM and working on enhancement requests implementation in ITSM and Atrium CMDB. This position will also have exposure to new BMC application, Innovation Studio, Digital Workplace, HelixGPT. To ensure youre set up for success, you will bring the following skillset & experience: Manage BMC Helix ITSM applications and troubleshoot operational issues. Helix ITSM log analyzing and debugging skills (API, Workflows and SQL). Development skill with Progressive Web Application Development. Reporting tools like Gr...

Identify and approach potential clients to promote HDGESX software. Generate, manage, and follow up on leads. Present product features and benefits to prospective customers. Achieve sales targets and contribute to overall business growth.

Key Skills Required Intune Azure Active Directory Troubleshooting & Support IT Infrastructure Management Key Responsibilities Manage and oversee IT support operations , ensuring smooth and efficient issue resolution. Provide technical support and troubleshooting for Intune, Azure Active Directory , and related technologies. Collaborate with cross-functional teams to resolve complex IT issues. Ensure system security, compliance, and best practices are maintained. Lead and mentor support teams, ensuring high-quality service delivery . Communicate effectively with clients, stakeholders, and team members .

About The Role Skill required: Trust & Safety - Workforce Management (WFM) Designation: Measurement & Report Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries....

About The Role Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 ...

Job Description: As a Customer Success Associate, youll be at the heart of our mission to ensure customers achieve their goals and realize the full value of our products and services. Build strong, trusted relationships with clients, guide them through onboarding, and proactively address their needs to drive success and satisfaction. Youll act as the bridge between customers and internal teams, ensuring seamless communication and collaboration to resolve challenges and unlock opportunities. This isnt just about checking in or managing accounts youll be the driving force behind customer retention, growth, and advocacy. By monitoring customer health metrics, identifying risks, and delivering t...

Responsibilities: * Prepare financial reports using advanced Excel skills. * Manage administrative tasks with MS Office proficiency. * Provide management support through PowerPoint presentations. Health insurance Provident fund

About The Role Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that...

About The Role Skill required: Trust & Safety - Reporting Analytics Designation: Measurement & Report Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We emb...

* Manage client relationships through effective communication * List products on Amazon platform with accuracy Support in running ads and promotions to increase sales.

This BSA role is responsible for Legacy System utility set-up and maintenance, and support. Performs basic claims/ERA processing issue research & resolution on user technical support tickets. The role is responsible for researching and resolving missing interface files and updating the interface utility file mapping. This role works with internal/external customers to meet the needs of file transfer processes. Position in this function is responsible for Legacy System utility set-up and maintenance, and support. This role will also work with TES Operations Partners to identify, evaluate, and develop system procedures which are cost effective and meet business requirements. Function is respon...