Customer Support Lead Analyst (IND.CUSSPT.TP2+) Ribbon Communication

3.0 - 7.0 years

8 - 12 Lacs

pune

Work from Office

Provides engineering support to customers, customer support personnel and field support staff on systems and product issues. Works with customer and company personnel to define technical problem, determine the solution and assist customer in implementing the fix. Provides technical feedback to engineering concerning product changes/enhancements. May be called on-site to assist in complex technical solutions requiring changes to core functionality, code, and systems operation. Creates tests, tools, and diagnostic procedures for use by product support personnel. May quality check technical product documentation. Incumbents typically have a university education in an engineering specialty. Please Note:

Posted Date not available

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Support Lead Office 365 & Azure Jrk Infotech

6.0 - 11.0 years

8 - 13 Lacs

mumbai

Work from Office

Jrk Infotech Private Limited is looking for Support Lead Office 365 & Azure to join our dynamic team and embark on a rewarding career journey. Develop and customize applications, workflows, and solutions leveraging Office 365 services such as SharePoint Online, Teams, and Power Platform. Design and implement Azure AD integrations and identity solutions for authentication, access management, and single sign-on (SSO). Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions within the Microsoft cloud ecosystem. Develop and maintain customizations, extensions, and integrations with Office 365 and Azure AD APIs. Provide technical guidance, support, and training to stakeholders on Office 365 and Azure AD capabilities. Stay updated on Microsoft 365 updates, new features, and emerging technologies to drive innovation.

Posted Date not available

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