33 Support Lead Jobs - Page 2

We are seeking an experienced CRM Support Lead with a strong background in Zoho Help Desk and CRM tools, preferably within the BFSI sector. Responsible for managing CRM-related support operations, supervising a team, handling audits, support issues. Required Candidate profile Lead and manage a team of 5 support engineers handling CRM tickets and issues Oversee daily support operations through Zoho Help Desk. Maintain CRM-related documentation, SOPs, and training materials. Perks and benefits To be disclosed post interview

Educational Qualifications: Diploma in Mechanical/Chemical Discipline or Equivalent Designer/Drafting courses Expected: Extensive experience with the Mechanical Design of Fired Heaters An Understanding of relevant international specifications Previous experience overseeing production of all drawings regarding a Fired Heater Experience in using CAD and 3D modelling software MicroStation, Tekla, E3D etc An understanding of various types of heaters, boilers, WHRU s, HRSG s and Reformers An understanding of Instrumentation used with Fired Heaters Experience with ASTM/ASME and Euronorm materials, including high temperature alloys. Demonstration of customer focus and ability to respond to customer needs whilst achieving project and corporate objectives Good interpersonal and team working skills, builds positive relationships with supervisors, subordinates, peers and clients Prepared to take on new tasks and learn new technical subjects / skills High level of awareness and commitment to safety in all aspects of daily work Strong attention to detail Possesses integrity, strong work ethic, positive attitude, and is dependable Adaptable and flexible to the changing needs of projects and assignments Desirable: Experience in creation and control of man hour budgets Experience in the maintaining of office records & drawings libraries Understanding of Piping and Equipment used with Fired Heaters Experience with international projects Ability to maintain archives in relation to projects The key objectives for this role are: Review all client documentation including specifications, P&ID s etc to ensure compliance and highlight any deviations. Production of all drawings including General Arrangements, foundation loading plans, coils, manifolds, cast pressure parts, cast supports, steelwork, insulation, shipping etc. Support Lead/Principal Mechanical Designer with the production of material requisitions for pressure parts, castings, bellows, tube seals, selected instruments, insulation etc. Produce or review all fabrication, equipment and sub-contract requisitions Review suppliers bids for the above for technical acceptance. Post order review and approval of supplier s documents including insulation, steelwork and pressure part fabrication drawings. Respond to technical queries from clients, suppliers, fabricators and site erection contractors. Keep up to date with requirements of international specifications like ASME, ASTM, API, PED, UKCA, EPA etc. Maintain and update standard drawings library. Provide support as required to produce layouts for estimating, proposal drawings, man hour budgets etc. Calculation of material quantities Occasional visits to job site or supplier premises for data gathering, expediting etc

Executive Support Lead - We are looking for a proven, skilled, End User Support Engineer who possesses strong Technical and interpersonal skills to help us deliver on shared goals. Individual will focus on providing all aspects of technical support including desktop, mobile, good understanding overall Microsoft 365 suite technologies and VIP customer requirements , their executive assistants, and our Senior Leadership team. Individual should be able to work efficiently with teammates to deliver on their goals leveraging modern tools, technologies, and processes through simplification and automation while always providing superior service to our senior executives. Strong knowledge on Software/Application troubleshooting (Zscaler, MFA, MS Office, MS Teams, Network, Internet/Intranet, RDC, Cloud PC/Citrix, SAP ) Strong knowledge on Mobile device management and Device enrollment program . Strong knowledge on JAMF. Strong knowledge on SCCM and Intune enrolmen t. Identify, log, and resolve technical problems with network issues. Strong knowledge in Active Directory and SSO issues . Provide support for conference rooms and all-hands meetings or Events. Provide high quality, responsive technical expertise to all supported executives and their assistants. Resolve any escalations and ensure that executives are kept informed of the problem resolution status at all times. Build rapport with our customer base by eliciting any areas of concern they may have and implementing resolutions where appropriate. Share knowledge and provide mentoring to team members. Lead by example and strive to raise the skill level bar for the entire team. Safeguard the technology environment by being proactive, preventing known problems, guarding against unknown threats, and responding to them with urgency. Assist with creation of operational readiness documentation. Ensure adherence to audit controls in a highly regulated environment with an eye towards risk excellence. Stay current with technology trends and participate in guiding the future direction of new solutions. Be equally comfortable presenting technical concepts to executives and troubleshooting technical issues alongside senior level engineers. Execute strategic initiatives with minimal guidance or oversight Network, Active Directory, Microsoft365, Trouble Shooting, Mobile Device Management (Mdm), Technical Support, Jamf

JOB REQUISITES Role Summary As a Graduate Engineer, youll have basic understanding of the concepts of Coastal Modelling and industry to join our specialist Maritime team in Bengaluru. The role offers excellent opportunities for a candidate seeking to progress their career and looking for experience, training and support with their development and future career progression. The successful candidate will gain experience in coordinating with our WSP regions in the development and delivery of Maritime Onshore and nearshore projects through various stages of the project process including feasibility to planning, data analysis, modelling, detailed design, development of drawings and construction support. Responsibilities Preparation of coastal models (such as wave modelling, ocean currents, shoreline change, etc. ) and reports in accordance with WSP standards and protocols Support lead engineers in technical checking and reviews Assist Lead engineers during review meetings and progress meetings with Clients Contribute to coastal modelling projects by collaboration with team members It is most desirable if the candidate has basic experience of MIKE, DELFT 3D, DELFT SWAN and/or TELEMAC Modelling System. Beyond qualifications and experience, the key candidate attributes we look for are the ability to solve problems, build constructive relationships and a desire to continually improve. We will provide you with the right environment and opportunities to develop as an engineer and support your personal development. Your work may require travel to various offices and sites within the WSP locations. Key Competencies / Skills: Mandatory Skills Excellent academic background Good written and verbal communication skills Basic understanding and working knowledge of Eurocode/ ACI code/IS code Engineering standards (i. e. BS EN 6349 / BS EN 1990 to 1999/IS 4651 / ACI 318 M /ASTM standards) Proficient in use of standard MS Office software. Basic Programming Skills desired. Candidate shall have a good understanding of the coastal processes and should be strong theoretically. Qualifications Masters degree in Marine Engineering or equivalent from a reputed university.

JOB REQUISITES Role Summary As a Graduate Engineer, youll have basic understanding of the concepts of Coastal Engineering to join our specialist Maritime team in Bengaluru. The role offers excellent opportunities for a candidate seeking to progress their career and looking for experience, training and support with their development and future career progression. The successful candidate will gain experience in coordinating with our WSP regions in the development and delivery of Maritime Onshore and nearshore projects through various stages of the project process including feasibility to planning, data analysis, modelling, detailed design, development of drawings and construction support. Responsibilities Assist coastal design of beaches, groynes, breakwaters, revetments, scour protection, dredging and reclamation, concrete armour protection etc. and report preparation in accordance with WSP standards and protocols Support lead engineers in technical checking and design reviews Assist Lead engineers during review meetings and progress meetings with Clients Contribute to coastal engineering projects by collaboration with team members Knowledge/exposure to vessel mooring analysis and navigation studies is desirable Beyond qualifications and experience, the key candidate attributes we look for are the ability to solve problems, build constructive relationships and a desire to continually improve. We will provide you with the right environment and opportunities to develop as an engineer and support your personal development. Your work may require travel to various offices and sites within the WSP locations. Key Competencies / Skills: Mandatory Skills Excellent academic background Good written and verbal communication skills Basic understanding and working knowledge of Eurocode/ ACI code/IS code Engineering standards (i. e. BS EN 6349 / BS EN 1990 to 1999/IS 4651 / ACI 318 M /ASTM standards) Proficient in use of standard MS Office software. Candidate should have a good understanding of the coastal processes and should be strong theoretically. Strong analytical skills and problem solving abilities will be an advantage. Qualifications Masters degree in Marine Engineering or equivalent from a reputed university.

Work Flexibility: Hybrid What you will do: Lead the effort to perform root cause analyses, resolve and implement product fixes, modifications, and design enhancements. Drive design optimization at the intersection of material, process, manufacturing and clinical considerations. Provide engineering support for component obsolescence issues and product compliance to standards. Drive Change management and lead product testing as required. Support/Lead the transfer of new products from engineering to manufacturing Conduct or design advanced prototyping and testing Be proficient with and mentor others in usage of industry standards, including design requirements and test strategies per applicable regulations Lead creation and refinement of engineering documentation, such as the Design History file, BOM, drawings, and procedures. What you will need- Required- Minimum Qualifications (Required): Bachelor of Science in Engineering, Mechanical Engineering or BioMedical & 7.5+ years of work experience Good understanding of medical device product development, risk management methodologies, dfmea, DIOVV etc. Strong technical ability in creating engineering drawings, models, sampling plans, Design Verification Plan and Report. Preferred Qualifications (Strongly desired): Adept at applying knowledge of materials, statistics and manufacturing processes to product design Ability to communicate moderate complexity plans and technical information to team members Project management and strong organizational skills Travel Percentage: None

Role purpose Coordinate optimal tech support resource allocation to maximize technical market insights and crop agronomy capability in the country Drive the identification of solutions meeting longer term customer needs Bring technical expertise required for effective marketing planning, through an objective and collaborative relationship with the commercial teams Coordinate and manage Reasons to believe trials program for NPI and Learning and Development Centers Support agronomic capability for successful commercial team. Work with CPD team on the new product introduction process to ensure new technologies and offers are appropriately supported. Bring the agronomic insights required to support the country in putting the customer in the center of what we do Lead a group of Divisional Technical support leads in effectively communicating technical knowledge which is aligned to market needs for both internal and external stakeholders. Provide a cohesive link between commercial leads and CPD functions for efficient technical knowledge transfer within the company and to external stakeholders. Co-ordinate with commercial team and ensure the successful implementation of sales demo program with clear commercial benefits. Where assigned, liaise with and proactively influence key value chain partners to provide technical support for Syngenta products and build a deeper knowledge of value chains of strategic importance for closer collaboration in future business opportunities. Co-ordinate product complaints in conjunction with sales and field development. Support competitors monitoring Advise on LEX/FEX to quickly address market opportunities Translate tech benefits into the language of customers (better NPIs demand generation) - After registration submission (2 years before launch / post-launch support) Accountabilities : Propose and lead Reason to believe demonstration aimed at providing new grower solutions Champion demonstration of NPIs based on insights from Divisional Tech Support lead. Support Marketing on developing technical value proposition with sound business cases for offers and solutions. Provide customer insights to Syngenta CPD through feedback received from Divisional Tech Support lead Provide technical support for local optimization of NPIs for grower needs. Competitor technology analysis 3rd-Party engagements, from technical perspective Close coordination with CPD and follow the recommendations made by them and ensure we have trials in the right locations, in the right numbers and that the data points are collated and analyzed to agreed protocols. Manage and develop the Technical Support to Sales teams that are aligned to the Commercial targets Critical technical, professional and personal capabilities : Experience in Crop Protection (CP) A sound agronomic and commercial understanding of selected major crops and an exceptional ability to communicate within the agribusiness sector. Possess a good understanding of the commercial drivers in major agricultural crops. A willingness to challenge basic concepts and look for new opportunities in product uses and crop solutions, seeds and crop protection. Sound oral and written communication ability. Strength in planning and time management. Proven skills in project management. Ability to effectively communicate between groups with diverse interests in agribusiness. Critical leadership capabilities Communicates with impact: Gains commitment of individuals and stakeholders in a compelling way Builds a culture of innovation: Creates an environment that supports creativity, and coaches people to spark innovation Focuses on customers :Is dedicated to meeting the expectations and requirements of internal and external customers Manages for performance: Skillfully plans, organizes and monitors performance to create value and achieve excellence in delivery. Develops people, organization, and self: Coaches people to excel, provides opportunities for learning, and creates a climate for development and growth Collaborates across boundaries: Collaborates effectively across organizational and functional boundaries, and leverages diversity Critical success factors & key challenges Manage priorities and deliver against competing demands from diverse clients. Lead effectively in a complex matrix organization Drive success in a dispersed organization Deliver high throughput results with high efficiency, while also supporting a culture of innovation Maintain a culture which promotes job satisfaction and team success with a large, dispersed team

Social Media Marketing Specialist (Experience: 4-6 Years) About the Role At Data Dynamics, we believe in the power of intelligent storytelling, strategic execution, and community-driven growth. We re looking for a Social Media Marketing Specialist to support our multi-channel marketing efforts social media, influencer engagement, and affiliate partnerships all focused on amplifying our brand, driving digital visibility, and accelerating growth in the enterprise tech space. Whether you re just starting out or looking to expand your marketing career, if you re someone who enjoys blending creativity with strategy and thrives in a collaborative, fast-moving environment, we want to hear from you. What You ll Do Social Media & Digital Engagement Contribute to a cohesive social media strategy that reflects our voice, brand values, and thought leadership in the data management and AI ecosystem. Plan and manage a content calendar for platforms like LinkedIn, Twitter (X), and Instagram. Create engaging content posts, threads, videos, carousels that builds audience trust and fosters meaningful engagement. Track performance analytics and help refine strategy based on insights. Influencer & Thought Leader Collaborations Research and connect with tech influencers, podcast hosts, and LinkedIn thought leaders to boost organic reach. Support co-marketing opportunities guest features, interviews, webinars and maintain relationships with key industry voices. Measure the effectiveness of influencer activities to drive awareness and engagement. Assist in building and managing an affiliate and partnership program designed to extend our market reach. Collaborate with internal and external teams to support lead generation and campaign execution. Analyze performance data to help refine program success metrics. A passion for content creation, digital storytelling, and community building Curiosity and a willingness to experiment with new growth tactics Strong communication and copywriting skills tailored to B2B audiences Familiarity with social media tools and performance metrics An eye for detail, an appetite to learn, and a mindset geared toward collaboration Interest in data, AI, and enterprise technology is a plus Work with a dynamic team shaping the future of data, AI, and digital trust Gain hands-on experience in the B2B enterprise tech landscape Enjoy flexibility through our hybrid work culture Unlock learning, mentorship, and growth opportunities Role: To apply, please email your updated CV to: dd_hr@datdyn.com Only shortlisted candidates will be contacted.