1 Support Industry Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

GreyOrange logo
Assistant Manager - Software Support GreyOrange

1.0 - 2.0 years

1 - 2 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Roles and Responsibilities : Supervise and mentor the Level 1 support team, providing guidance, training, and performance evaluations. Schedule and manage shift rotations to ensure 24/7 coverage and optimal team performance. Foster a positive and collaborative team environment. NOC Operations - Oversee the daily operations of the NOC (Alerts Maintenance of production servers application), ensuring all monitoring and incident management processes are followed. Implement and enforce standard operating procedures (SOPs) for all team processes. Ensure timely and effective communication and escalation of incidents to relevant stakeholders. Customer Support - Ensure the Level 1 support team triage...

Posted 4 months ago

AI Match Score
Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store

Featured Companies

View All Companies