48 Support Engineering Jobs

Role Overview: As a Support Engineer at Qualcomm India Private Limited, your main responsibility will be to manage lab and infrastructure, device and inventory, and provide testing and engineering support. You will play a crucial role in maintaining the lab environment, managing inventory of test devices, and executing tests on Qualcomm test devices. Key Responsibilities: - Maintain the lab environment by conducting regular ESD checks and ensuring all temperature chambers, racks, and PCs are in healthy condition. - Monitor lab equipment performance and conduct fortnightly audits with published reports. - Work closely with the IT team to resolve lab PC issues and ensure systems are configured...

Introduction A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid env...

1. Network Operations & Incident Management: Handle escalations from L1 resources and provide guidance for effective resolution. Manage day-to-day network operations, including incident reporting, review, and resolution within defined timelines. Troubleshoot and resolve issues across LAN, WAN & Wi-Fi network, covering Access, Distribution, and Core layers. 2. Network Configuration & Troubleshooting: Configure, monitor, and troubleshoot networking and security devices such as switches, routers, firewalls, and load balancers (CISCO, Juniper, etc.). Design, implement, and manage SD-WAN solutions for medium to large-scale Internet & MPLS WAN networks. Configure advanced routing protocols (BGP, E...

Role Summary As a Support Engineer, you will be the bridge between our product and our users, ensuring a seamless experience through efficient troubleshooting, technical assistance, and process documentation. This role demands strong communication, analytical thinking, and the ability to understand both user needs and technical constraints. You will also work closely with product, QA, and engineering teams to relay feedback and improve platform usability and reliability. Primary Responsibilities (70%) Troubleshoot and resolve client-reported issues in a timely manner Provide technical support for XR platform usage, deployment, and setup Document common issues, resolutions, and user guides Co...

As a Technical Product Owner at our company, you will play a crucial role in managing and enhancing our current enterprise product portfolio to ensure the delivery of a reliable, user-focused, and value-driven product with your squad. Key Responsibilities: - Collaborate with technical owners to create and manage the product improvement backlog - Gather and create product requirement documents - Develop a product roadmap - Support and execute activities with a cross-functional team - Enhance the overall customer experience of our products - Focus on improving existing products by enhancing user experience, reducing friction areas, improving reliability, support SLA, and product performance - ...

Role Summary As a Support Engineer, you will be the bridge between our product and our users, ensuring a seamless experience through efficient troubleshooting, technical assistance, and process documentation. This role demands strong communication, analytical thinking, and the ability to understand both user needs and technical constraints. You will also work closely with product, QA, and engineering teams to relay feedback and improve platform usability and reliability. Primary Responsibilities (70%) Troubleshoot and resolve client-reported issues in a timely manner Provide technical support for XR platform usage, deployment, and setup Document common issues, resolutions, and user guides Co...

Roles & Responsibilities Basic IT security knowledge Collaboration with stakeholders for weekly update Incident management Must be able to adapt to changes in project scope or requirements Basic knowledge of SharePoint technology and software systems Eligibility Criteria You are where our search ends if you hold Tech in CSE/IT Experience should be between 1-2 years Good to have Excellent written & Verbal Skills Must be able to identify and solve complex problems related to business processes and systems

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformati...

Support Engineer KSB Pumps Limited is looking for a Support Engineer to assist with data modeling and product configuration for our selection software. This role is ideal for a Diploma in Mechanical Engineering holder with a flair for data, good PC skills, and a willingness to learn in a dynamic environment. Responsibilities: Assist in data modeling tasks for local assemblies, non-technical head modules, and selectors using tools like KM2002. Help prepare product configuration related data to meet requirements and suit applications like KSB EasySelect and KSBase. Interact with internal customers regarding entrusted projects and tasks. Assist in preparing and regularly updating process docume...

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformati...

As a Support Engineer at Qualcomm, you will significantly contribute to the product improvement and work with other Engineers to sustain aspects of the product development life cycle. You will play a critical role in resolving technical system issues to promote product reliability. This role offers endless opportunities for learning and growth in the Engineering development space. **Key Responsibilities:** - Dedicated support for Audio systems teams - Handling initial hardware bring up for all programs including base rework, mounting parts, quick testing, and allocation - Regular circuitry reworks on platforms and hardware support for all Audio systems programs - Enabling test platforms such...

Support Henson Group Microsoft Modern Workplace Managed Services customers by being knowledgeable about the following Microsoft O365/M365 products as it relates to the availability, performance, interoperability, and reliability of: o Exchange Online o Teams o SharePoint Online o Endpoint Manager / Intune o Other O365/M365 Apps such as Power Automate, Insights, Forms, Planner, Stream, Sway, To-Do, Visio, PowerBI (implementation only), Project Online, etc. Respond to support tickets within established Service Level Agreements (SLA) and Service Level Objectives (SLO) and support processes including escalation to Level 3 and or Microsoft when appropriate, documenting all support case resolution...

Position Summary We are seeking a competent and highly motivated L1 Support Engineer to provide first-line IT support for our users and systems. The ideal candidate will be the first point of contact for technical issues, troubleshoot routine hardware/software/network problems, document incidents, and escalate more complex issues to higher levels of support. Key Responsibilities Serve as the first point of contact for end-users via phone, email, chat or ticketing system. Diagnose and resolve basic technical issues relating to desktops/laptops, software applications, operating systems (e.g., Windows, macOS), network connectivity, printer/peripheral hardware. Create, update and manage incident...

As a Senior Piping Stress Engineer in technology projects at KBR's Technology Business Unit in Houston, your responsibilities will include performing stress and support engineering activities for assigned projects. This involves analyzing stress in various equipment, ensuring compliance with industry standards, and providing technical guidance to junior engineers. Key Responsibilities: - Perform stress analysis of piping connected to equipment like columns, tanks, exchangers, pumps, compressors, and reactors. - Conduct stress analysis and support for non-metallic piping such as PTFE, glass, and glass-lined materials. - Address technical issues related to stress and supports engineering, prio...

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformati...

As a leading SaaS and AI-driven Global Supply Chain Solutions software product company, you have been recognized as a Leader in 3 2021 Gartner Magic Quadrant reports covering supply chain planning solutions, transportation management systems, and warehouse management systems. **Role Overview:** You will be working with global technical and functional teams to support various customer engagements, ensuring high customer satisfaction. Your responsibilities will include resolving technical issues, replicating and maintaining customer environments, identifying areas for improvement, and staying updated with new technologies. **Key Responsibilities:** - Support Engagements: Collaborate with globa...

Lead Engineer, Piping Engineering for Pulp, Energy & Circularity Business Area (based in Chennai, India) Are you the enthusiastic, self-driven and result-oriented professional who wants to move our customer's performance forward by Leading the way We are looking for Lead Engineer, Piping Engineering to be based in Chennai, India. This position reports to Manager, Engineering, India. In this position you will have an opportunity to carry out all engineering activities associated with Piping for all kinds of projects and carry out Plant design modeling wherever required and to play a lead engineer role if nominated in coordinating, directing and carrying out all activities of engineering. In T...

About Glean Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company's cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain's deep understanding of the challenges employees face in finding and understanding information at work....

Learning and mastering our products and tools. Interacting with customers independently for resolution of issues. Taking customer feedback and solving queries. Resolution of technical issues reported by customers (L2 and L3 level support). Training customers on our Product. Customer satisfaction and retention. Maintaining proper records of work. Demonstration of the product for a prospective client. Eligibility : Bachelors degree & minimum 2 years relevant experience within the enterprise IT sector. Excellent programming skill with passion for programming. Expertise in Java script with knowledge in node.js. Advanced troubleshooting and debugging skills, with a passion for problem-solving and...

As a Technical Support Knowledge Base Engineer at Robro Systems, your primary responsibility will be to build and maintain a centralized repository of product knowledge. You will play a crucial role in capturing technical learnings, creating support content, and ensuring easy access to accurate troubleshooting information for both internal teams and customers. Key Responsibilities: - Create and maintain a structured knowledge base comprising technical issues, resolutions, FAQs, and best practices. - Document product features, known issues, troubleshooting steps, and update logs. - Collaborate closely with application engineers, developers, and QA teams to gather technical inputs. - Translate...

As a qualified Pega Developer, you will be responsible for designing, developing, and delivering software solutions using the Pega PRPC platform. Your role as a Pega Architect (LSA) will involve the following key responsibilities: - Analyze software requirements to determine the best solution to deliver business goals, including estimating and planning throughout an agile software development lifecycle. - Modify Pega configuration and codebase to implement complex software modifications following appropriate standards for coding and design patterns, source code control, unit testing, and continuous integration and deployment. - Deploy and maintain Pega implementation in a Cloud environment, ...

Role Overview: You will be responsible for Lab & Infrastructure Management, Device & Inventory Management, and Testing & Engineering Support in the Engineering Services Group at Qualcomm India Private Limited. Your primary tasks will include maintaining the lab environment, managing inventory of test devices, executing tests, troubleshooting issues, and providing support to various Business Units. Key Responsibilities: - Maintain the lab environment by conducting regular ESD checks and ensuring the health of temperature chambers, racks, and PCs. - Monitor lab equipment performance, conduct fortnightly audits, and generate reports. - Collaborate with the IT team to resolve lab PC issues and e...

As a Technical Product Owner, you will play a crucial role in managing and enhancing the portfolio of current enterprise products to ensure the delivery of reliable, user-focused, and value-driven solutions with your team. Key Responsibilities: - Collaborate with technical owners to create and manage the backlog of product improvements - Gather and create product requirement documents - Develop a product roadmap - Execute and support a cross-functional team - Enhance the overall customer experience of the products - Focus on improving existing products by enhancing user experience, reducing friction areas, improving reliability, support SLA, and product performance To excel in this role, you...

We are seeking a dedicated and proactive Support Engineer with 24 years of relevant experience in IT administration or system support. The ideal candidate will have strong technical expertise in managing Windows and Linux systems, along with hands-on experience in networks and cloud technologies. This role requires ensuring smooth day-to-day IT operations, resolving incidents, and providing technical support to end users while maintaining compliance with security protocols. The Support Engineer will be responsible for managing and administering Microsoft 365 environments, including user accounts, access rights, and collaboration tools. Experience with AWS user management and Workspaces is hi...

**Job Description:** As the Head of Sales & Revenue Growth, you will be responsible for driving sales revenue growth within the digital marketing industry. With 5-8 years of experience, including at least 3+ years in a leadership role, you will play a crucial part in leading the sales team to success. **Key Responsibilities:** - Lead the sales team to achieve revenue targets and drive growth in the digital marketing sector. - Develop and implement strategies to expand the customer base and increase sales opportunities. - Collaborate with key stakeholders to identify market trends and opportunities for revenue growth. - Provide leadership and guidance to the sales team to foster a high-perfor...