2 Support Desk Jobs

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1.0 - 3.0 years

3 - 7 Lacs

hyderabad

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The IT Application Administrator is a member of the IT Application support L3 team. This role is the initial contact for L3 support needs of the Support Desk, System Admins, and Application team members. This role will monitor production job outcomes, application logs, and communicate concerns and issues to those impacted. This person will be on point for documenting RCAs and delivering to appropriate parties. The candidate must have excellent customer service and communication skills, both written and oral, and must be able to communicate between technical and non-technical people within the team and with other teams that are integrated or impacted the App Admin's application. Monitoring Wo...

Posted 1 month ago

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2.0 - 3.0 years

2 - 4 Lacs

Hyderabad

Work from Office

Communication Skills - Technical Support to Team Voice Support - Handling International Calls and providing appropriate support - Rotational Night shifts between 7 PM to 10AM - Resolving Technical Issues - US Shift (Need to work on Indian Holidays)

Posted 4 months ago

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