8 Support Coordinator Jobs

Performs tasks related to various project administrative, logistical and support activities to assist with achievement of project team milestones. Responsible for input, processing, interpreting, tracking, follow-up and analysis of various data and requests within company tracking systems and processes related to project management and support. Executes assignments requiring research, problem solving and judgment ensuring compliance with and adherence to company standards and policies. Required Qualifications Education or equivalent work experience required. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Project Support. Good business Eng...

Coordinated with the service team for billing planning, updates, status tracking, and managed service spares as well as zonal service billing. Liaised with the accounts team for invoice generation and submission through physical delivery or customer online portals. Maintained daily progress updates for all billable service calls. Supported the collection of completed billing invoices, including customer visits to resolve commercial queries. Assisted the Service Field team with all commercial and billing-related queries to ensure smooth operations.

Key Responsibilities: 1. Calls & SLA Management * Monitor and manage service level agreements (SLAs) related to calls. * Ensure timely response and resolution of customer queries. 2. Resource Management * Oversee team leave schedules and align resources as per policy. * Coordinate with engineering teams for smooth operational support. 3. Incident Management * Log, track, and resolve incidents efficiently. * Collaborate with teams to ensure swift and effective resolutions. 4. Scheduled Activities * Plan and execute scheduled maintenance or service activities. * Ensure proper documentation and communication of all planned activities. 5. Documentation * Prepare and maintain project documentatio...

Job description Handling complaint, Installation & Commissioning of PAN INDIA. Acknowledging the complaint and asking to send the details like invoice copy, Nature of the complaint etc (Format of acknowledgement given below). After receiving the details, escalating the requests to the team. Analysing the issue, sending mail accordingly and coordinating with client. Following up with client for update via call and mail. In case client need virtual guidance arranging call with our engineers Sending Service quotation, Performa invoice, after completing the work service invoice is raised by Mr. Moorthy or Mr. Jithin Following up for payment for the service invoices. Be in tune with the manufactu...

Coordinate between sales, service, and internal support teams to ensure smooth business operations. Manage and maintain sales tools (CRM systems, reporting dashboards, etc.) and customer data with accuracy. Support the sales team in lead generation, proposal development, and follow-ups. Handle service support requests and ensure timely resolution with a customer-centric approach. Prepare regular sales and service performance reports for management. Maintain strong client relationships and ensure post-sales support aligns with service standards. Liaise with cross-functional teams to optimize processes and improve customer satisfaction.

Support Coordinator Tally (Coimbatore) Largest Tally Partner in Tamil Nadu for all your Business needs Support Coordinator Tally (Coimbatore) Job description for Support Coordinator Job Responsibilities Needs to provide support to Tally Users Command on Tally Prime & GST. No targets only support calls. Day Shift. Manage and execute lead generation activities. Solving Customer s Tally Problems through Any desk Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide ...

Careers - Current Openings L1 Support Co-Ordinator (Korean Language) L1 Support Co-Ordinator (Korean Language) At eG Innovations (http://www.eginnovations.com), we are looking to expand our team in our Chennai, India location. This is a great opportunity with a fast-growing software product company looking to expand our team in India. We are seeking an L1 support coordinator for Korea to join our team. As a key member of our Information Technology and Services company, your primary responsibility is to coordinate with our Korean team, Korean customers, support engineers and development teams, ensuring smooth communication and efficient resolution of support issues. This role does not require...

The Channel Support Coordinator position delivers value to our properties and our continent/corporate stakeholders by providing expert assistance and trouble-shooting with third party booking channel related questions and issues, onboarding new properties to existing third party distribution channels, onboarding existing properties to new third-party distribution channels and providing content management across all channels including shopping, booking, billing and payment processes. Channels include but are not limited to: Global Distribution Systems (GDS), Priceline, C-Trip, Agoda, China Online, Booking. com and Expedia Support associates must remain in position for 6 months prior to being ...