4 Support Coordinator Jobs

Coordinate between sales, service, and internal support teams to ensure smooth business operations. Manage and maintain sales tools (CRM systems, reporting dashboards, etc.) and customer data with accuracy. Support the sales team in lead generation, proposal development, and follow-ups. Handle service support requests and ensure timely resolution with a customer-centric approach. Prepare regular sales and service performance reports for management. Maintain strong client relationships and ensure post-sales support aligns with service standards. Liaise with cross-functional teams to optimize processes and improve customer satisfaction.

Support Coordinator Tally (Coimbatore) Largest Tally Partner in Tamil Nadu for all your Business needs Support Coordinator Tally (Coimbatore) Job description for Support Coordinator Job Responsibilities Needs to provide support to Tally Users Command on Tally Prime & GST. No targets only support calls. Day Shift. Manage and execute lead generation activities. Solving Customer s Tally Problems through Any desk Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution Keep records of customer interactions, process customer accounts, and file documents Job Specification: Looking only Commerce Graduates Must have knowledge as well as Experience in Tally Prime Experience in same as added advantage Preferred Female candidates only Minimum 1 years of exp in Tally Prime is a must Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Careers - Current Openings L1 Support Co-Ordinator (Korean Language) L1 Support Co-Ordinator (Korean Language) At eG Innovations (http://www.eginnovations.com), we are looking to expand our team in our Chennai, India location. This is a great opportunity with a fast-growing software product company looking to expand our team in India. We are seeking an L1 support coordinator for Korea to join our team. As a key member of our Information Technology and Services company, your primary responsibility is to coordinate with our Korean team, Korean customers, support engineers and development teams, ensuring smooth communication and efficient resolution of support issues. This role does not require deep technical expertise but rather strong organizational and communication skills. Experience: The candidate should have 2 to 4 years of working experience. Experience working with Korean customers is desirable but not essential. Qualifications: Bachelors degree or equivalent experience. Proficiency in English, and Korean. Knowledge of Tamil is desirable but not essential. Excellent communication skills Working knowledge of MS Word, Excel Experience in a customer-facing role is desirable. Roles and Responsibilities: Act as the primary point of contact for the Korean team based in Seoul. Coordinate and facilitate communication between the development, support engineering team and Korean stakeholders. Schedule and organize meetings, calls, and follow-ups with Korean customers and team members. Assist in translating and interpreting information between English and Korean... Maintain accurate records of activities. Key Competencies: Ability to convey information clearly and effectively. Strong listening skills to understand customer needs and concerns. Efficient in scheduling and coordinating meetings and follow-ups. Understanding Korean business culture and practices. Sensitivity to cultural differences and ability to adapt communication accordingly Commitment to providing excellent customer service Thank you for your registration Your application has been successfully submitted. Upload your resume as a Word, or PDF File

The Channel Support Coordinator position delivers value to our properties and our continent/corporate stakeholders by providing expert assistance and trouble-shooting with third party booking channel related questions and issues, onboarding new properties to existing third party distribution channels, onboarding existing properties to new third-party distribution channels and providing content management across all channels including shopping, booking, billing and payment processes. Channels include but are not limited to: Global Distribution Systems (GDS), Priceline, C-Trip, Agoda, China Online, Booking. com and Expedia Support associates must remain in position for 6 months prior to being eligible to post for other positions. This position is considered a support position. Position will be located in Gurgaon, India. CANDIDATE PROFILE Education and Experience Preferred College degree or equivalent job experience English language written and spoken CORE WORK ACTIVITIES Researches, identifies, and resolves hotel rate discrepancies and incorrect content appearing on approved third party distribution channels/sites. Effectively and professionally communicates to hotels, Corporate and Continent stakeholders (Sales, Revenue Strategy, Distribution) and third-party partners offering support and guidance that impacts content, photography, and rate information on distribution channels/sites Provides follow-up on concerns/problems via phone and email to ensure issues are resolved in a satisfactory manner. Processes rate additions, updates, and deletions via eFast (Electronic Forms and Submission Tool) eGrid. Processes daily, weekly, & monthly error logs and audit reports. Submits hotel activation requests to appropriate partners on a weekly basis and follows up to ensure the activation requests are completed. Communicates hotel company affiliation changes to appropriate partners. Responsible for maintaining current OTA participation numbers and ensures accuracy of information by updating eFAST. Researches and responds to hotel photography questions/requests. Establishes and maintains department, hotel, Corporate, and third-party partner relationships. Works effectively with hotels, internal/external partners, and Customer Care and Channel Support associates. Understands/researches issues with direct connect platform including issues that cause reservations to fallback to fax. Loads and maintains rate vendor tables in MARSHA. Maintains information in OTA extranets. Supports department leaders by providing updates on program additions, procedure updates, and technological enhancements geared toward hotel participation in approved OTA programs. Other duties as assigned. REQUIRED SKILLS AND BEHAVIORS: Possess a general understanding of third party distribution channels and Marriott systems including MARSHA. Possess professional and effective verbal and written communication skills. Proven excellent time management skills. Possess strong comprehension skills, which allow for the clear and concise explanation and understanding of customer/client questions and issues. Ability to recognize customer/client needs quickly to determine the appropriate response in an accurate, courteous, and professional manner. Ability to assemble facts and accurately make a determination as to what action needs to be initiated to achieve resolution. Able to understand and utilize all available resources and processes to maximize the efficiency and accuracy of required tasks. Ability to perform multiple tasks, meet deadlines, and efficiently organize work based on business conditions. Ability to operate Windows based programs, (e. g. , Word, Excel, Outlook) which require intermediate computer skills. Possess both team and change management skills, and has the ability to anticipate needs and proactively take appropriate action. Satisfactory (Solid P ) performance rating or higher on last performance evaluation. 5 or less occurrences/2 notifications on file. No written warnings within the last 12 months.