6 Support Coordination Jobs

Role Overview You will be responsible for managing key client accounts, maintaining strong professional relationships, and supporting service delivery. Your role will involve consistent communication, structured follow-ups, and resolving issues in a timely and professional manner. This position is fully onsite at AKASA Coworking Building in Sector 62, Noida. Key Responsibilities - Serve as the main point of contact for assigned clients and ensure timely resolution of queries and concerns. - Maintain long-term, trust-based client relationships to support satisfaction and retention. - Understand client requirements and coordinate with internal teams to ensure accurate delivery of services. - C...

As a Support Coordinator for Petrosoft software, your role will involve making outbound calls to clients to schedule training sessions. You will be responsible for coordinating with trainers and clients to book and confirm training time slots, with a target of scheduling a minimum of 45 training sessions per day. It will be your duty to track and follow up to ensure that trainers complete at least 50 training sessions per month. Keeping accurate records of scheduled and completed trainings will also be part of your responsibilities. Additionally, you will need to effectively communicate in multiple South Indian languages to cater to regional clients and handle rescheduling, cancellations, an...

As a leader in the field of application support, you will play a crucial role in defining and executing the support strategy that aligns with the business goals. Your responsibilities will include leading and mentoring a global team of support engineers and managers, establishing KPIs and SLAs to measure and enhance support performance, and defining strategies and processes with Icertis solution partners. Your focus will be on building strong customer relationships based on trust and professionalism. With excellent management skills, you will be responsible for driving support, adoption, and value realization for global customers of enterprise products. In order to ensure operational excelle...

As a Service Management Specialist at Accenture, you will play a crucial role in managing and resolving customer queries, handling escalations, and addressing complaints to ensure customer satisfaction. Your responsibilities will also include closing faults and complaints within SLAs. Your proficiency in Excel and MIS reports will be essential for preparing management reports and analyses, both recurring and ad-hoc. This role focuses on tracking business performance through reliable data and insights while actively managing employee behaviors. To excel in this role, you should possess skills in program and project management, analysis and reporting, and the use of Business Intelligence (BI) ...

Job Summary: We are looking for a hands-on, organized, and technically aware Project Coordinator with prior experience in the signage and LED display industry. The candidate will oversee the execution of display and signage projects from initiation to handover and manage after-sales support including service coordination, AMC follow-ups, and performance tracking. This role requires a strong understanding of digital/LED signage hardware, installation protocols, vendor coordination, and field team management. Key Responsibilities: Project Execution Signage & LED Installations Coordinate end-to-end execution of LED/digital signage projects (indoor/outdoor). Collaborate with design, fabrication,...

Role & responsibilities Overview of the Role: The Senior Specialist for ERP HCM Support handles the administration of ERP/HCM L1 support services. This role ensures accurate and timely resolution of support issues, coordinates support activities, and provides administrative support to the support team. Roles and Responsibilities: Handle the administration of ERP/HCM L1 support services. Ensure accurate and timely resolution of support issues. Coordinate with stakeholders to schedule and organize support activities. Monitor and track support requests and resolutions. Provide administrative support to the support team. Generate reports on support activities and outcomes. Address user queries a...