56 Support Associate Jobs - Page 2

Vistex Associate Support Analyst will be coordinating the software issues reported by customers and document the resolutions. The Associate Support Analyst is an analytical minded, customer oriented individual to support the Vistex software solutions in a fast-paced work environment. Responsibilities: Monitor support queue; track/coordinate multiple support tickets Troubleshoot issues by replicating, identifying, diagnosing, and resolving first level software support issues Formally document critical resolutions of application bugs Create SAP notes (correction documents) Follow-up with customers, users, developers, and other departments to ensure logged problems are being resolved Apply SAP ...

What the day will look like Providing telephone and face to face technical support to users regarding Desktop issues Following agreed procedures, respond to requests for assistance by providing information to enable users to resolve their problems Maintaining accurate log entries of fault with resolution and contact details Ensuring all hardware/software installations and routine upgrades are implemented according to Service Level Agreements Providing the business with a professional service by ensuring requests are regularly updated and realistic resolution times are provided Working on tasks as assigned by Team Leader Providing an effective interface between users and service providers sup...

As an Associate Support Consultant , you ll be the first line of support for our clients solving issues, answering questions, and ensuring smooth product usage via phone, email, or chat. Your role will involve: Resolving client issues related to product functionality and system setup Logging, tracking, and documenting support cases Collaborating with product teams to escalate bugs or feedback Reproducing client issues and assisting in root cause identification Learning continuously through mentorship and knowledge base use Who You Are Bachelors degree in any stream Technical/Science/Humanities Strong verbal and written communication skills (C1 English proficiency) Curious, tech-friendly, and...

1.Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support. 2.Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations. 3.Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners. 4.Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux 5.This position requires a flexible work schedule involving rotation...

1.Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support. 2.Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations. 3.Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners. 4.Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux 5.This position requires a flexible work schedule involving rotation...

1.Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support. 2.Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations. 3.Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners. 4.Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux 5.This position requires a flexible work schedule involving rotation...

About the Role (WORK FROM OFFICE) YOU MUST BE FLUENT IN ENGLISH We are looking for young, energetic, and empathetic problem-solvers who can delight customers at every interaction. This is not just a customer service role its about having the curiosity, emotional intelligence (EQ), and drive to solve problems while keeping the customer first, always. Key Responsibilities Handle customer queries via calls, emails, or chat with empathy and professionalism. Understand customer issues, analyse, and provide effective solutions. Maintain accurate records of interactions and resolutions. Collaborate with internal teams to ensure smooth customer experiences. Requirements 02 years of experience in cus...

Excellent verbal and written communication Troubleshooting experience Required Experience: 1-3 years. Working Arrangements: 24x7 rotational shift Skills Good analytical and problem-solving skills. Strong team player collaborates well with others in multiple time zones; ability to share knowledge with team members. Excellent organizational, communication, interpersonal, and time-management skills with the ability to multi-task and prioritize own work. Job Responsibilities: Interact with customers via Live Calls, Email, Chat to help troubleshoot and resolve complex product problems or issues. Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas o...

Join our dynamic team as an Investment Strategy Support Associate Sr, where you will play a pivotal role in shaping the future of the J. P. Morgan Private Bank advisory offering. Leverage your expertise in portfolio analytics and collaborate with top-tier professionals to drive innovation and excellence. As an Investment Strategy Support Associate in Wealth Management Solutions team, you will become an SME of a digital client advisory investment and reporting platform that is used for portfolio construction and analysis. You will support the investment analytics product roadmap, through supporting the future of product innovation as a core leader, driving value for our clients, and guiding s...

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About OTS IT Operations is at the heart of Amazon s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.OTS IT provide...

An Azure Consultant works with customers to deliver cloud-based solutions. Within the role the Azure Consultant will design and deliver infrastructure and applications on the Microsoft Azure cloud platform. They can provide guidance on architecture design, migration, optimization, security, and DevOps practices ensuring that it is aligned with the client s business goals. Key Responsibilities: Perform lead technical role during design, implementation, and handover of customer centric projects. Provide technical insight and recommendations to customers to assist decision making. Accurately capture implemented solutions in an agreed documentation format Support Associate Consultants with accel...

The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals and youth on rural development, agriculture, skilling and economic inclusion, along with 15+ central and state government partners. Our economic inclusion journey for 25 million Indians, has reached 10 states with $250M of government funding to cover 1.25M people. Our incubator, accelerator and grand challenges have supported 200+ social entrepreneurs including 17 Forbes 30U30, 3 EarthShot Prize winners, 1 Time Magazine cover and more. Set up with support from 90+ eminent philanthropists , 40+ corporates and 15+ foundations including Gates, Mackenzie Scott, Vinod Khosla,...

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Associate . IT Service Desk (SD) is the centralized IT support...

Profile Overview: We are looking for a motivated and detail-oriented professional to join our Revenue Management team as an RM Onboarding & Support Associate . The ideal candidate will have 1-3 years of experience in revenue management and will be responsible for onboarding new hotel partners, delivering ongoing support, and ensuring the successful execution of dynamic pricing strategies through our platform, eZee Mint. Responsibilities: Conduct onboarding sessions for hotel partners, providing training on eZee Mint and revenue management best practices Offer continuous support by resolving queries, troubleshooting issues, and advising on pricing strategies Collaborate with internal teams to...

WINNING EDGE LEARNING PVT LTD is looking for Software Support Associate to join our dynamic team and embark on a rewarding career journey Provide technical support to software users Resolve application issues via tickets or chat Collaborate with development teams for fixes Document troubleshooting and escalation logs

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a BPO Business Support Associate to join our team in Chennai,India. We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associ...

L1 Support Associate Introduction The Economist Technology teams deliver the tech which brings Economist Intelligence & Economist Impact to life for millions of avid readers, podcast listeners and content watchers. You will join our team at a time when the demand for excellence in our digital customer experience is higher than ever before. You will join a profitable, responsible business with a brand and culture that you can be proud of and with every opportunity to deliver success for the Group and yourself. We are seeking an L1 Support Associate. You will be dedicated to learning about technology management and will provide first class support for our growing service management capability....

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. We re Hiring! Associate Support Consultant Join us in delivering exceptional client support and driving impactful healthcare solutions. What You ll Do As an Associate Support Consult...

Are you passionate about improving the quality of customer experience? Do you thrive in a fast-paced environment in which you have the opportunity to influence change? Would you like to enable change that drives business growth while protecting Amazon s Selling Partner experience? The Selling Partner Support (SPS) organization in Amazon provides world-class support to our global Selling Partners, and is looking for SPS Associate Advisors. Candidate should respond to associate support requests in real time providing education to associates with the goal of achieving first contact resolution, as well as a remarkable, reproducible seller/vendor experience. Candidate should also liaise with othe...

Global operations advisor driving customer-focused actions and business metrics across teams. Partners with managers to evolve advisor role, provides trend-based feedback, and implements cross-regional solutions Works across team(s) and Ops organization WW to enable associates to take the correct action for customers and drive business metrics. Partner with managers at the sites/functions to continuously evolve advisor role and provide feedback to operations team based on the trend analysis and patterns observed through advisor-investigator working relationship. Structures and develops implementation of plans and works with Ops leaders to pilot and test new solutions and then roll-out across...

Project Support Associate Hyderabad, India Hybrid Job ID: 17244 Date posted: June 04 2025 Category: Technology Job Level: Officer Project Support Associate ABOUT US We are Alter Domus. Meaning The Other House in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Fi...

AssisTech Foundation (ATF), is India s first Assistive Technology (AT) ecosystem that focuses on empowering Persons with Disabilities (PwDs) by enabling learning, livelihood, and living opportunities (3Ls of empowerment). We do so by harnessing the power of AT & supporting development of innovative technology products and services. In a span of 4 years, ATF has impacted the lives of 9.1 lakh (910,000) Persons with Disabilities (PwDs) through its high impact programs and initiatives. ATF has a network of 450+ Assistive Technology Startups/ innovators in the country. ATF also co-founded a global network +N Inclusive Innovation Network with organizations in 6 other countries. About the Program:...

Job Summary Overview About Business Unit: The Mid-Market Operations team delivers on the human promise of our powerful platforms It s a thoughtful balance of human and machine; conscientious ad ops specialists executing flawlessly to drive business outcomes for our clients while relentlessly automating to allow us to do our best work On a path of continuous improvement, the team passionately performs to accountable standards and energetically pursues self-development for mastery in the face of a fast-changing technology landscape Were looking for someone with experience in digital media campaign management and troubleshooting Joining Epsilon as an Senior, Campaign Operations Analyst, youll p...

At Amazon, we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Associate . IT Service Desk (SD) is the centralized IT support...