181 Support Analyst Jobs - Page 4

Owning and progressing cases through to resolution by utilising available resources and expanding own knowledge. Escalating a case in good time. Responding with empathy to customers, dealing with their needs, and acknowledging their operational pressures and deadlines. Communicating cooperatively with team members, other departments and management to deliver timely resolution of customer issues. Documenting solutions and producing written guidance on resolution steps and procedures. Being passionate and pro-active in acquiring and absorbing knowledge of the Keyloop product suite and associated toolset and working closely with management to increase the level of personal skills and competence...

We are seeking a motivated and detail-oriented individual to join our TMS Operations team. This entry-level role is designed for candidates with 6 8 months of professional experience, focused on supporting day-to-day operations such as handling user requests, maintaining data accuracy, and assisting with vendor and team coordination. Strong communication skills, eagerness to learn, and the ability to manage tasks efficiently are essential. Core Responsibilities: Respond to tax tool user queries and ensure timely resolution within SLAs. Maintain accurate user lists, including adding new hires and removing leavers. Share new weekly hire lists and provide onboarding information related to tax r...

You are a self-starter with excellent technical and communication skills. You have found the right team. As a Technology Support Analyst within the Global Operations team, you will perform extensive cross-organizational reporting, executive communications, and interactions with business partners at all levels across multiple lines of business. You will ensure daily tasks are completed, lead and participate in departmental projects, and be part of a high-performing global team. You will have the opportunity to work with a variety of different clients and internal partners, addressing many different problem types of varying complexity across multiple products and lines of business. Job respons...

You are a self-starter with excellent technical and communication skills. You have found the right team. As a Technology Support Analyst within the Transmission Support team in the Commercial & Investment Bank, you will perform extensive cross-organizational reporting, executive communications, and interactions with business partners at all levels across multiple lines of business. You will ensure daily tasks are completed, lead and participate in departmental projects, and be part of a high-performing global team. You will have the opportunity to work with a variety of different clients and internal partners, addressing many different problem types of varying complexity across multiple prod...

Technology Support Analyst We re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done our innovative culture demands yes and how! We are UPS. We are the United Problem Solvers. About this role: The Technology Support Analyst provides users with support services for corporate standard technology products. He/She provides hardware and software planning, technical advice, and informal training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading software, hardware, and network facilities. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems u...

Excited to grow your career We value our talented employees, and whenever possible strive to help one of our team grow professionally before recruiting new talent to our open positions. If you think the open position, you see is right for you, we encourage you to apply! Our people make all the difference in our success Project Support Analyst At Clario , we re on a mission to transform lives by unlocking better evidence and we re looking for a Project Support Analyst to help make it happen. In this pivotal role, you ll be the backbone of project execution analyzing project performance, supporting strategic planning, and delivering the insights teams need to stay on track and on target. Your ...

Handle multiple demands on an on-going basis including difficult situations, sensitive information and frequent high-level contact requiring the use of tact and judgment Identify, initiate, recommend and implement corrective action within workgroup Monitor and maintain compliance with Team Connect (Litigation Management System) Work under general direction Handle ambiguous situations and confidential information Handle calls in a timely manner and initiates oral and written responses to all inquiries Train and lead various work processes Maintain knowledge of major department/business unit functions Education High School Diploma or GED (Preferred) Experience 0-2 years experience (Preferred) ...

NOMURA CAPITAL (INDIA) PRIVATE LIMITED is looking for Lead Support Analyst to join our dynamic team and embark on a rewarding career journey As a Lead Support Analyst, your role would involve overseeing and managing a team of support analysts who provide technical support and assistance to endusers or customers You would be responsible for ensuring that support services are delivered effectively, meeting service level agreements (SLAs), and maintaining customer satisfaction Here are some key responsibilities and tasks associated with the role of a Lead Support Analyst:Team Management: Leading and managing a team of support analysts This includes providing guidance, mentoring, and coaching to...

JD: Monitor overnight batch jobs on LIVE system Sound knowledge of Operating system V7R3, V7R4 and V7R5 Ensuring all daily tasks are completed on time for all environments. Ensure the timely and correct running of the regular processes Managing the user profiles. Checking that all system backups have run successfully in BRMS Experience in BRMS network Checking and resolving any errors in the message queue Checking and dealing with support calls and service requests logged through the service desk Supporting the security monitoring software Supporting the messenger Halcyon monitoring tool Experience on Native & Advanced job Scheduler Maintaining printers on the iSeries Experience on Tape Libr...

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Provides day-to-day technical support to employees and system / end users for infrastructure, internal systems and desktop hardware and software. Addresses and resolves failures, problems and questions relating to the operation of workstations, laptops, websites, software, peripherals, telephony, mobile devices and other equipment. Ensures optimal operation and business continuity. Required Qualifications Dipl...

A Support Analyst in Finance Systemsprovides technical and functional support for financial systems, ensuring they function efficiently and accurately.This role involves troubleshooting issues, managing master data, and collaborating with finance and IT teams to improve systems and processes.They also play a crucial role in user training and support, ensuring users can effectively utilize the financial systems. Key Responsibilities: Troubleshooting and Support: Resolve technical issues and user queries related to the financial systems, often using service management systems like Zendesk. Master Data Management: Maintain the accuracy and consistency of master data, including business partner ...

marcus evans Group is looking for Hubspot Support Analyst to join our dynamic team and embark on a rewarding career journey. Responsible for managing HubSpot platform configurations, workflows, and integrations to ensure smooth marketing and sales operations. Provides day - to - day support for end - users by troubleshooting issues, optimizing dashboards, and ensuring data accuracy. Works closely with marketing and sales teams to automate campaigns, improve reporting, and enhance CRM usage. Monitors system performance, maintains documentation, and delivers user training for HubSpot adoption. Disclaimer : This job description has been sourced from a public domain and may have been modified by...

Role Overview Join our IT Service Desk to support end users over voice, email, and chat for an international (UK) client. You will log and resolve tickets in ServiceNow, provide remote troubleshooting, and ensure clear, professional communication across 24x7 rotational shifts from office. Strong English and stakeholder handling are essential. Required Qualifications 2-5 years in IT support/help desk environment Hands-on experience with multi-channel support: calls, emails, and chat Experience handling UK/international customer process Excellent verbal and written English; strong call etiquette compatible with US/UK voice process Practical experience with a ticketing system (ServiceNow mandat...

Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping expe...

As an Operations Support Analyst, you will be one of the primary building blocks of our company. Operations Support Associates help facilitate smooth interactions between our clients and our experts and assist with any support required during the lifecycle of these interactions. This is a fast-paced role wherein you will be coordinating with various senior stakeholders on a daily basis via mediums like phone, email, chat etc You will be thinking on your feet to provide the best possible solutions to common and complex situations. You will need effective communication, problem solving and collaboration skills to help ensure that queries are resolved effectively. The Associate will work closel...

Job Description We re seeking a skilled Support Analyst with hands-on experience in the Microsoft stack (.NET, AngularJS, Webforms, WCS), SOAP services , SQL , Jenkins , Camunda , PowerShell , and YAML . This role focuses on incident/problem resolution, impact analysis, release support, and application enhancements. Key Responsibilities: Troubleshoot and resolve application issues across Microsoft technologies Perform impact assessments, root cause analysis, and coordinate releases Develop automation scripts and manage CI/CD pipelines (Jenkins, PowerShell, YAML) Work on application enhancements and maintain documentation Support workflows and integrations using Camunda and SOAP services Run ...

The Credit Support Analyst - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Analyst, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Credit Support Analyst - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including...

Support Analyst Onit Pune, Maharashtra, India Full time (Shift Timing: 3:00 PM to 12:00 AM OR 5:00 PM to 2:00 AM IST) About Onit Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement. Position Summary Onit is growing and we are in need o...

+5 years of previous experience working in Procurement Supply Chain Management, Information Technology, or related field. Knowledge of procurement processes, sourcing strategies, contract management, supplier management, and related areas. Stakeholder relationship building skills and excellent communication skills with the ability to articulate technical concepts to both technical and non-technical stakeholders. Deep analytical mindset with a focus on problem-solving and continuous improvement. Ability to work effectively in a collaborative team environment while being self-motivated and proactive. Creativity to seek, encourage and find non-traditional approaches to challenges. Excellent com...

Position's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective ...

Dear Candidates, We are hiring for Support Analyst Skills- Linux/Unix, Shell, SQL, L2 support Location- Mumbai Exp- 5+ years Notice Period- Immediate to 30 days only Technical Qualification Ability to multi-task, work under pressure & tight deadlines Self-motivated and highly professional with ability to lead and take ownership and responsibility Team player with strong interpersonal, oral and written communication skills. Hands-on experience in Unix/Linux systems and Shell scripting. Hands-on experience in SQL - Sybase. Experience of Java would be an added advantage. Knowledge of Capital Market or Market Risk and Credit Risk would be an added advantage. Interested candidates share resume on...

Overview This role support in the execution of day-to-day activities for SAP Security deliverables for the PGT/PIRT Global and individual projects. This role requires close collaboration with SAP Security project lead(s) and Operations leads to determine priorities of work intake from the project/Sustain team to ensure that requirements are reviewed and solutions developed and implemented according to the project timelines. The role will also closely work with the PMO, functional, technical and control teams to provide training on security work intake processes and provide periodic updates on activities. Responsibilities Deliver Growth Implements SAP security strategic plan and engineers sol...

Jade Global Software Pvt. Ltd. is looking for Boomi Developer/ Support Analyst with B2b knowledge to join our dynamic team and embark on a rewarding career journey Integration Design: Design integration solutions that connect different systems, applications, and data sources, often using a visual, low-code approach in Boomi Integration Development: Develop, configure, and customize integration processes using Boomi's integration tools, connectors, and components Data Mapping: Create data mappings and transformations to ensure data compatibility between integrated systems API Development: Build and manage APIs (Application Programming Interfaces) for data exchange between systems and applicat...

Senior Data Support Analyst Technology Solutions, Aurangabad What this job involves: About the role Job Description Responsibilities: Act as the main point of contact for clients technical and data-related questions by building strong relationships and providing expert guidance on our data products and solutions Understand and anticipate client needs, proactively addressing their queries and concerns in a timely and professional manner Conduct monthly quality assurance checks and maintenance on production data to ensure their fit-for-purpose, thereby maintaining data integrity and accuracy across multiple systems and tools Provide data operations support to clients, including metrics updates...

Business Systems Support analyst Job Description Key Responsibilities The business systems support analyst is responsible to manage customer s issues end to end through receiving and issue from the customer, making sense of it and either resolving it or escalation up the chain to team/s that will provide a resolution while owning the issue until resolve. Providing support and stakeholder engagement Case troubleshooting and resolution and where needed work with other teams to get the issue resolved Escalate issues timeously Maintain detailed case history and documentation, ensuring comprehensive documentation and timely follow-up Work closely with Business and Function Support teams to aide i...