174 Support Analyst Jobs - Page 2

About Businessline/Function : The Identity Access Management (IAM) team ensures proper IT Security access control for application user accounts and is responsible for the controlled access management of employees to IT resources including application accounts, domain accounts, and account privileges. In addition the team provide people referential setup for regions. Business line is CIB - CIB is Corporate and Institutional Banking. Position Purpose We are looking for a SAILPOINT L2 support analyst for Identity Access Management Team. As a SAILPOINT support analyst, candidate should have a vast experience in SAILPOINT Identity IQ trouble shooting with a broad understanding of Identity Access ...

Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : Cerner Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary The Application Support Analyst provides front-line technical and application support for Oracle Health systems, ensuring timely resolution of production issues and seamless user operations. This role focuses on rapid incident response, accu...

Position Purpose The Level 1 Application Support team serves as the first point of contact for users experiencing issues with business applications. This team is responsible for logging incidents, performing initial troubleshooting, and ensuring timely resolution or escalation to higher support tiers. responsible for managing, maintaining, and uploading approval matrices into enterprise systems. This role ensures that decision-making hierarchies are accurately reflected in digital workflows, enabling seamless routing of approvals across departments. Key Responsibilities User Interaction : Respond to support requests via phone, email, or ticketing systems. Incident Logging : Accurately record...

Position Purpose The engineer/developer is working closely with his team members and business teams to develop features according to a requirement. He must also ensure that developments are aligned with best practices and monitor what has been promoted on higher environments. Production follow up, tests, supports activities are part of his daily activity (job monitoring, issues solving, ) Responsibilities Direct Responsibilities *Providing technical and functional support to users Providing technical and functional support to users Managing incidents within the scope of reporting by ensuring that the service is restored as quickly as possible with complete transparency regarding the Business...

Position Purpose This is for a Lead Support Analyst role, reporting to the Application Support Manager within ISPL ALMT APS.The role includes ITIL Operations, Transition & Design activity, project management, managing ISPL team, strongly collaborating with the global team and the other Technology teams in ISPL. This is an excellent opportunity for a highly motivated and skilled candidate to join a very dynamic company and work in an exciting environment. APS team member would be working on standard banking softwares & in-house applications etc. The APS team member is responsible for providing production functional support, maintenance of key application platforms, deployment within the CIB A...

Position Purpose The Production Support Engineer for Clarity?PPM is the primary steward of the live Clarity environment. The role ensures that the tool is always available, performant, secure, and aligned with business processes. The engineer works 24??7 (on call rotation) and partners with the Business, Development, Infrastructure, and Vendor teams to resolve incidents, implement changes, and continuously improve the platform. Responsibilities Direct Responsibilities System Monitoring & Health: Set up automated alerts for SLA breach, job failures, and security events. Perform daily health checks and generate green status reports. Incident Management Log, prioritize, and triage all incoming ...

Position Purpose The role is for a Support Analyst with experience of working within a dynamic and demanding environment reacting to changing business needs who works equally well as an individual or as part of a team. Responsibilities Direct Responsibilities The role is for a Support Analyst with experience of working within a dynamic and demanding environment reacting to changing business needs who works equally well as an individual or as part of a team. The ideal candidate will have a minimum of 3 years Application Maintenance & support experience. The candidate must have past experience of working as a part of large Development / Support team. The role will also involve the all aspects ...

Dear Candidates , We are hiring for Production Support Analyst- DevOps Location- Mumbai Exp- 3-7 years Notice- Immediate to 30 days only. Technical & Behavioural Competencies OS & System Admin: Linux/Unix (tuning), Windows. Scripting & Development: Python, Shell, PERL, SQL. Databases: Oracle, SQL Server Networking & Messaging: ECN connectivity, multicast messaging (Tibco), firewall understanding, network capture analysis. DevOps Tools: Ansible, Jenkins, Bitbucket, TeamCity, Artifactory. Monitoring & Support Tools: Geneos, Dynatrace, Bladelogic, Autosys, CFT, MQ, SFTP, Splunk, Grafana. Domain Knowledge: Capital Markets and Banking applications essential. Behavioral Skills: Collaboration, prob...

Position Purpose The candidate will be responsible for providing production application support. The candidate should be self-motivated, proactive and a good team player. The candidate should have experience in Java, Angular, SQL or Unix Responsibilities Direct Responsibilities - Exposure to basic Unix, SQL and any programming language like Java is required. - Good knowledge of Incident, change and problem management and ITIL processes . - Good communication skills. - Experience with supporting multi-tier infrastructures using DevOps or Cloud technology is added advantage. - Good knowledge of monitoring tools like Autosys, Crontab, Univiewer etc. - Good knowledge of ticketing tools like Serv...

Support Analyst Bid and project tools PM 2020 is an ambitious transformation program to redefine Bids & Projects management landscape (processes, organization, people & skills, tools and data) to make ALSTOM more fluid, agile and project results oriented. In this position, the job holder will have the following responsibilities: Act as the primary point of contact for tool users, addressing technical inquiries via email or service requests Diagnose and troubleshoot basic technical issues and provide step-by-step solutions Document and track customer interactions in our support system, ensuring accurate records of issues, resolutions, and follow-ups. When required, collaborate with cross-func...

Responsibilities: The role of Technology Support Analyst sits within the Technical Operations Centre (TOC) as part of the wider IT department at Stats Perform. The TOC is responsible for first and second-line support of all back-office and client-facing technology platforms and services. This covers a vast array of cloud and on-premises services, using both third-party and proprietary platforms. TOC are the first to react to issues escalated by client support teams or directly by employees and, in most cases, will resolve them first-time. If an escalation is required, the TOC take the lead, provide detailed triage, and follow the issue to resolution. TOC work hand-in-hand with Customer Opera...

Position Purpose Within BNP Paribas, RISK group is responsible for calculating & providing Market and Credit Risk to traders, market and risk analysts. We are looking for a Support Analyst to provide enterprise level technical & business support to our users located globally. You will analyze all available sources of information, as well as liaising with colleagues to obtain technical & business knowledge in order to ensure quick resolution to run the business functions. The main objective is to consistently deliver high quality client services to Risk Systems users by combining industrial operational processes with sound risk knowledge. The team is responsible to ensure the correct risks ar...

Role and Responsibilities: The UKG/Kronos WFM consultant is responsible for the design, implementation, and support of UKG Workforce Management solutions. This involves working closely with clients in the retail or manufacturing sectors to optimize their workforce management systems. Required Experience & Skills: Experience with UKG/Kronos WFM Package: Must have direct experience in implementing or supporting UKG/Kronos WFM. Modules: Expertise in Timekeeping, Accruals, and Attendance modules. Client Experience: Experience working on WFM projects for Retail/Manufacturing clients, preferably for global clients in EU/APAC regions. Role in Projects: Must have experience working as a Developer or...

In this position, the job holder will have the following responsibilities: Act as the primary point of contact for tool users, addressing technical inquiries via email or service requests Diagnose and troubleshoot basic technical issues and provide step-by-step solutions Document and track customer interactions in our support system, ensuring accurate records of issues, resolutions, and follow-ups. When required, collaborate with cross-functional teams to escalate next level issues and provide feedback on tool enhancements/performance and follow-up for resolution and feedback back to user Conduct training sessions and workshops to enhance their understanding of our tools and improve their ex...

We are looking for a skilled Tableau Admin with 10-20 years of hands-on experience in Tableau development and administration to join our team on an immediate contract basis. The position is based in Bangalore. Roles and Responsibility Set up CI-CD pipelines for Tableau dashboard deployment. Identify and resolve Tableau dashboard performance issues. Integrate Tableau with diverse data sources, including GCP, AWS, and on-premises data centers. Implement automated solutions, such as SCIM, for user access provisioning. Analyze complex datasets and provide insights through advanced Tableau features. Provide training and support to end-users on Tableau functionality and best practices. Create and ...

Skill required: Tech for Operations - Microsoft ASP.NET Designation: SW/App/Cloud Tech Support Analyst Qualifications: BE/Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace ...

Responsibilities: Dealing with support escalations from Level 1 team, including complex user and monitoring support queries, with as minimal as possible escalations to L3 teams Engage in ITIL\ Incident Management\ SLA\ Problem Management and Release Management Process on day-to-day operations Planning and execution of proactive non-ticket tasks (such as automation or tool implementations) Perform health checks twice a day To create, update, amend relevant production support documentation To use firm standard support tools and processes. To provide weekend support or off business hours support, if needed. Managing releases - deploy code/configuration change into the pre & production environme...

We are seeking a skilled Application Support Analyst to provide monitoring and support for our leading client, Barclays. The ideal candidate will have strong knowledge of Unix/Linux administration, Windows servers, and networking concepts, with experience in application monitoring and issue resolution. Primary Responsibilities: Monitor and provide support for applications, ensuring high availability and performance. Administer Unix/Linux systems and troubleshoot issues effectively. Maintain and support Windows servers and related services. Apply networking knowledge to support application connectivity and resolve related issues. Collaborate with cross-functional teams to resolve incidents an...

Support Analyst / Lead L3 Linux/Unix, Shell script(ksh/bash), Cobol, SSL, AWK, Python, Minimum 5+ years of experience in Unix/Linux Operating System Extensive Knowledge in shell scripting (ksh/bash) Knowledge in Cobol, Unix/Linux, SSL, AWK, Sed, Python, Perl, Linux Admin Knowledge in Unikix, MFSort/Syncsort, Autosys will be an added advantage Knowledge of Atlas2 & usage on BNPP IV2 Marketplace will be an added advantage

Responsibilities: Conduct thorough reviews of equity transactions, including derivatives, structured, and exotic products, to ensure compliance with regulatory and internal guidelines. Analyze complex deal structures and assess associated risks to provide actionable insights. Collaborate with trading, legal, and compliance teams to resolve any discrepancies or issues. Prepare detailed reports and documentation for each deal review. Provide training and guidance to junior team members on deal review processes. Participate in cross-functional meetings to discuss deal-related matters. Maintain accurate records of all reviewed transactions and related communications. Support the continuous impro...

The Compensation Support Analyst will be responsible for an array of compensation tasks related to servicing Sirva Clients This role is an intermediate level to becoming a compensation services specialist in the global mobility world This position will include one or more of the following responsibilities stated below Responsibilities Compensation Services: Preparation and Review of international and domestic assignment cost estimates, relocation cost of living and lump-sum calculations, relocation payroll processing, global compensation collection, assignment transaction details reporting, and working on Tax equalization (TEQ) Certificate of Coverage (COC) processes accurately and within th...

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology At Pall Corporation, one of Danaher s 15+ operating companies, our work saves lives and we re all united by a shared commitment to innovate for tangible impact. You ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher s system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer nee...

About The Role : Job Title Production Support, AS LocationPune, India Role Description You will be operating within Corporate Bank Production as a Production Support Engineer in Payments domain. Payments Production domain is a part of Cash Management under Deutsche Bank Corporate Banking division which supports mission critical payments processing and FX platforms for multiple business lines like High Value/Low value / Bulk / Instant / Cheques payments. Team provides 24x7 support and follows ‘follow the sun’ model to provide exceptional and timebound services to the clients. Our objective at Corporate Bank Production is to consistently strive to make production better which ensures promising...

About The Role : Job TitleTechnology Service Analyst, AS LocationPune, India Corporate TitleAS Role Description You will be operating within Corporate Bank Production as a Production Support Engineer in the Client Access & Services subdivision. Client Access & Services, serves the critical client facing applications categorized under Payment Initiation, Account Services and Client Centric Technology. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and educatio...

About The Role : Job Title Client Coverage Support Analyst - RFP Team LocationPune, India Role Description The Global Client Intelligence team under the Client Coverage Division offers sales support capabilities to fulfil our clients’ needs in Asset Management. With a global focus and cross asset specialization, the team delivers sales enablement support through Proposals (i.e., RFPs, RFIs, DDQs), Consultants Database Services and other such activities. What we’ll offer you As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsor...