112 Support Analyst Jobs - Page 2

Position's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective ...

Dear Candidates, We are hiring for Support Analyst Skills- Linux/Unix, Shell, SQL, L2 support Location- Mumbai Exp- 5+ years Notice Period- Immediate to 30 days only Technical Qualification Ability to multi-task, work under pressure & tight deadlines Self-motivated and highly professional with ability to lead and take ownership and responsibility Team player with strong interpersonal, oral and written communication skills. Hands-on experience in Unix/Linux systems and Shell scripting. Hands-on experience in SQL - Sybase. Experience of Java would be an added advantage. Knowledge of Capital Market or Market Risk and Credit Risk would be an added advantage. Interested candidates share resume on...

Overview This role support in the execution of day-to-day activities for SAP Security deliverables for the PGT/PIRT Global and individual projects. This role requires close collaboration with SAP Security project lead(s) and Operations leads to determine priorities of work intake from the project/Sustain team to ensure that requirements are reviewed and solutions developed and implemented according to the project timelines. The role will also closely work with the PMO, functional, technical and control teams to provide training on security work intake processes and provide periodic updates on activities. Responsibilities Deliver Growth Implements SAP security strategic plan and engineers sol...

Jade Global Software Pvt. Ltd. is looking for Boomi Developer/ Support Analyst with B2b knowledge to join our dynamic team and embark on a rewarding career journey Integration Design: Design integration solutions that connect different systems, applications, and data sources, often using a visual, low-code approach in Boomi Integration Development: Develop, configure, and customize integration processes using Boomi's integration tools, connectors, and components Data Mapping: Create data mappings and transformations to ensure data compatibility between integrated systems API Development: Build and manage APIs (Application Programming Interfaces) for data exchange between systems and applicat...

Senior Data Support Analyst Technology Solutions, Aurangabad What this job involves: About the role Job Description Responsibilities: Act as the main point of contact for clients technical and data-related questions by building strong relationships and providing expert guidance on our data products and solutions Understand and anticipate client needs, proactively addressing their queries and concerns in a timely and professional manner Conduct monthly quality assurance checks and maintenance on production data to ensure their fit-for-purpose, thereby maintaining data integrity and accuracy across multiple systems and tools Provide data operations support to clients, including metrics updates...

Business Systems Support analyst Job Description Key Responsibilities The business systems support analyst is responsible to manage customer s issues end to end through receiving and issue from the customer, making sense of it and either resolving it or escalation up the chain to team/s that will provide a resolution while owning the issue until resolve. Providing support and stakeholder engagement Case troubleshooting and resolution and where needed work with other teams to get the issue resolved Escalate issues timeously Maintain detailed case history and documentation, ensuring comprehensive documentation and timely follow-up Work closely with Business and Function Support teams to aide i...

Role & responsibilities 24/7 Support process Monthly rotation of shifts and week offs WFO from office all 5 days (Mon to Fri), If Sat and Sun are normal working days then its WFH Job Description Role: Technical Support Agent Description: Technical Support Agent will troubleshoot and resolve technical problems of debugging, networking and system administration. Qualifications and Experience: 1. Bachelors degree in Computer Science, Information Technology, or related field of study 2. 2 or more years of IT experience 3. System/network administrator level knowledge of Linux/Unix or Windows operating systems 4. Knowledge of Networking fundamentals (TCP/IP, Routing, Load Balancing, etc.) 5. Solid...

Portfolio Implementation Support Analyst About AQR Capital Management AQR is a global investment firm built at the intersection of financial theory and practical application. We strive to deliver concrete, long-term results by looking past market noise to identify and isolate the factors that matter most, and by developing ideas that stand up to rigorous testing. By putting theory into practice, we have become a leader in alternative strategies and an innovator in traditional portfolio management since 1998. At AQR, our employees share a common spirit of academic excellence, intellectual honesty and an unwavering commitment to seeking the truth. We re determined to know what makes financial ...

Vistex Associate Support Analyst will be coordinating the software issues reported by customers and document the resolutions. The Associate Support Analyst is an analytical minded, customer oriented individual to support the Vistex software solutions in a fast-paced work environment. Responsibilities: Monitor support queue; track/coordinate multiple support tickets Troubleshoot issues by replicating, identifying, diagnosing, and resolving first level software support issues Formally document critical resolutions of application bugs Create SAP notes (correction documents) Follow-up with customers, users, developers, and other departments to ensure logged problems are being resolved Apply SAP ...

Job Description (ScienceLogic)Responsibilities Mainly responsible for integrating Sciencelogic with SolarWinds, DB, Storage, Backup related OEM tools for event management and making ScienceLogic as Manager of Managers Highly proficient in creating custom monitoring, event policy creation& suppression, event correlation in Sciencelogic Highly proficient in creating service maps, relationship topology in Sciencelogic Integration with ITSM tools preferably ServiceNow/ BMC Helix for CMDB, Incident and Change request Develop custom dashboards to monitor and alert for critical business applications to catch an issue before the impact Develop custom reports for SLA reporting in case OOB reports doe...

Job Description (ScienceLogic)Responsibilities Mainly responsible for integrating Sciencelogic with SolarWinds, DB, Storage, Backup related OEM tools for event management and making ScienceLogic as Manager of Managers Highly proficient in creating custom monitoring, event policy creation& suppression, event correlation in Sciencelogic Highly proficient in creating service maps, relationship topology in Sciencelogic Integration with ITSM tools preferably ServiceNow/ BMC Helix for CMDB, Incident and Change request Develop custom dashboards to monitor and alert for critical business applications to catch an issue before the impact Develop custom reports for SLA reporting in case OOB reports doe...

Vistex Development Support Analyst will be to coordinate the software issues reported by customers and document the resolutions. This position will have constant interactions with clients. Responsibilities: Troubleshoot issues by replicating, debugging, identifying, diagnosing, and resolving second and third level software support issues Interact with customers to ensure problems are clearly defined Assist customers with issues during software installations and upgrades On-call support during product installation/upgrade of customer systems Learn and understand the application products developed by the business Suggest methods for improving efficiency and service to customers and associates ...

Desired Candidate Profile 3-5 years of experience in application support or similar role. Proficiency in ServiceNow platform for managing incidents and requests. The Support Analyst ensures smooth functioning and resolution of all IT and application issues reported within the assigned tribe. This includes: Incident Management : Responding to, tracking, and resolving incidents in a timely manner, using ServiceNow or other designated tools. Collaborative Resolution : Coordinating with developers and other teams to address and resolve complex technical issues. Stakeholder Communication : Ensuring clear and concise communication with business stakeholders, mirroring the skills of a Business Anal...

Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping expe...

Are you technically curious and motivated by customer success Do you have a passion and interest in capital and financial markets Back Office shouldn't be foreign to you. Your function is that of a support analyst post-implementation and post sales. You should have the ability to think quickly, provide creative and effective solutions for clients through analytical and technical problem-solving and support for complex workflow products for both cloud-based and on-premise software as a Product Support Business Analyst for Calypso Product. Whether coordinating with internal technical development teams or working with customers, you'll be part of a team of problem solvers passionate about worki...

Greetings from Go Stack !!! Go Stack is a digital engineering company, our headquarter is in UK. In India we are operating from Mumbai and Bangalore. We have more than 500+ employee working across locations. We are specialized in digital product engineering, cloud solutions, data and AI, and cybersecurity. We are rapidly scaling up in the digital engineering space. Experience : 4+ Work Mode : Hybrid- 10 days Work from any office Interview Mode : Virtual Job Title: Service and Support Analyst Dining Services & Retail Systems Job Summary: The Service and Support Analyst provides technical and operational support for the Dining Services and Gift Shop retail systems, primarily focusing on the Sy...

Job Title: Channel Operations Support Analyst Location: Remote, India (Working Hours: Eastern Standard Time (EST) business hours) Job Summary Rubrik s Global Partner Organization is seeking a highly motivated and detail-oriented Channel Operations Support Analyst to join our dynamic team. This role is part of a newly formed Channel Operations Center of Excellence and will be crucial in ensuring the smooth and efficient operation of our channel programs, supporting our partners, and contributing to the accuracy of our financial processes. The ideal candidate will possess strong analytical skills, a meticulous approach to data, and excellent communication abilities to effectively collaborate w...

Job Title: Senior Channel Operations Support Analyst Location: Remote, India (Working Hours: Eastern Standard Time (EST) business hours) Job Summary Rubrik s Global Partner Organization is seeking a highly motivated and detail-oriented Channel Operations Support Analyst to join our dynamic team. This role is part of a newly formed Channel Operations Center of Excellence and will be crucial in ensuring the smooth and efficient operation of our channel programs, supporting our partners, and contributing to the accuracy of our financial processes. The ideal candidate will possess strong analytical skills, a meticulous approach to data, and excellent communication abilities to effectively collab...

Job Title: Sr. Support Analyst Job Code: 10983 Country: IN City: Mumbai Skill Category: IT\Technology Description: candidate identified ww

Hi Candidates, We are hiring for Support Analyst- L2 support Hand on experience in L2 support is mandatory Skills- Unix/Linux , SQL ,Python or shell scripting Location- Mumbai Exp- 5+ years Notice- Immediate to 30 days only. Technical Qualification Ability to multi-task, work under pressure & tight deadlines Self-motivated and highly professional with ability to lead and take ownership and responsibility Team player with strong interpersonal, oral and written communication skills. Hands-on experience in Unix/Linux systems and Shell or Python scripting. Hands-on experience in SQL - Sybase. Experience of Java would be an added advantage. Knowledge of Capital Market or Market Risk and Credit Ri...

Job description We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides remote technical support services to external and internal users of Landmark environment and applications on routine to advanced issues via telephone, email, and electronic channels while adhering to Customer Support operational processes and best practices. R...

Job Description: Job Title: Sales Coverage Support, Analyst Location: Mumbai, India Role Description Within PB, the client service team plays a constructive role in partnering with coverage in driving Key Business initiatives and RTB (Run the business) activities. Function ensures adherence to risk & control governance framework in line with Regulatory requirements / Internal policies /Audit standards; also involving front-to-back review of processes and scaling up of controls to address the gaps that are self-identified or highlighted by Regulators. The successful candidate will participate in and perform full spectrum of support activities for PB EM client service including collating, prep...

Job Title: Service Desk Support Analyst Location: Bangalore Job Type: Full time Experience Level: 3 to 5 years Department: CIS / End-User Services Job Summary: We are looking for a proactive and customer-focused Service Desk Support Analyst to provide first-level technical support to end-users. The ideal candidate will be responsible for resolving IT issues, managing service requests, and ensuring a high level of customer satisfaction through timely and effective communication. Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network issues for desktops, laptops...

Job Title: Lead Support Analyst Job Code: 10769 Country: IN City: Mumbai Skill Category: IT\Technology Description: Overview: Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit...

Company Description ETP Group is a leading Unified Commerce Software company, with a 36-year track record of delivering enterprise-class retail and e-commerce technology solutions. Market-leading retailers in Asia Pacific use ETP across hundreds of thousands of employees, over 500 brands and across 24 countries. ETP's cloud-native AI-powered solution suites, ETP Unify and Ordazzle, encompass a broad spectrum of e-commerce and retail functionalities, from POS, CRM, OMS, PIM, Unified Inventory to Unified Promotions, Logistics management and seamless integration with marketplaces and e-commerce platforms. ETPs Unified Commerce Retail Platforms create a friction-less and consistent shopping expe...