Supply Chain Strategy & Ops Excellence

JD - Manager – Supply Chain Strategy & Ops Excellence

About XhipmentXhipment is a Digital Freight Forwarding and Supply Chain Management Platform that is simplifying Global Trade – a multi-billion-dollar opportunity worldwide. We work closely with our customers at the intersection of cutting-edge technology and a customer-obsessed operations team to deliver a world-class shipping experience.

We enable exporters, importers, and D2C brands to move goods across geographies with speed, cost-efficiency, and visibility. Our core founding team includes tenured Amazon alumni who have built and scaled multiple billion-dollar businesses.

About the Role

Experience: 5–7 years in Supply Chain Procurement, Network Design, and Process ImprovementRequirement: ImmediateWork Mode: Work from OfficeLocation: BengaluruShift: May extend till 11 PM IST to work with global vendors (US/Europe time zones)

We are seeking a dynamic Procurement & Ops Excellence Manager to own procurement strategy, design a scalable global freight network, and drive continuous improvement across lanes. This role combines vendor management, network design, and process optimization — and works closely with our Geo Heads to deliver superior cost, reliability, and service.

Key Responsibilities

1. Procurement & Vendor Management

• Own procurement strategy across assigned geographies (ocean, air, drayage, warehousing, last-mile).
• Source, negotiate, and finalize rate contracts with carriers, consolidators, and trucking vendors.
• Build and maintain a preferred vendor base with robust performance scorecards.
• Secure capacity proactively by forecasting demand with Geo Heads.

2. Network Design & Optimization

• Analyze trade lane performance and design a robust, scalable supply chain network to reduce lead times, improve service reliability, and lower landed cost.
• Continuously evaluate alternative routings, transshipment hubs, and partners to optimize cost-to-serve.
• Support expansion into new lanes (IN→WW, CN→US, SEA→EU etc.) with lane setup playbooks and SOPs.

3. Operational Excellence & Continuous Improvement

• Define lane-level SOPs in collaboration with Geo Heads and Operations teams.
• Monitor shipment milestones, exceptions, and on-time performance using dashboards.
• Run root-cause analysis for service failures and lead corrective/preventive action.
• Partner with Product/Tech teams to automate processes, standardize workflows, and drive measurable improvements.

4. Cost & Performance Management

• Track procurement cost vs market benchmarks and improve cost competitiveness.
• Drive quarterly business reviews with key vendors, share scorecards, and co-develop improvement plans.
• Identify cost-saving and process-efficiency opportunities with clear ROI impact.

5. Compliance & Risk Management

• Ensure compliance with trade regulations, contracts, and internal governance.
• Build contingency plans for capacity shortages, rate volatility, and operational disruptions.

What We’re Looking For

• Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (Master’s degree is a plus).
• Experience: 5–7 years in procurement, freight forwarding, or supply chain operations with exposure to network design and process excellence.
• Skills:
• Strong vendor negotiation and relationship management skills.
• Deep understanding of ocean/air freight, trucking, and global trade lanes.
• Experience with SOP creation, process improvement, and cost analysis.
• Excellent analytical, communication, and stakeholder management skills.
• Proficiency in supply chain tools (rate management, TMS, dashboards).
• Mindset: Problem-solver, data-driven, thrives in ambiguity, and takes end-to-end ownership.

Why Work with Us

• Build, Operate, Scale, Repeat: You’ll have true ownership — build lanes, set up vendors, run them at scale, and then go solve the next big problem.
• First Principles Thinking: We don’t copy-paste solutions. We go deep, stay curious, and work backwards from our customer needs.
• Transparency & Professionalism: We respect personal commitments and create a high-trust environment where you can do your best work.

Job Types: Full-time, Permanent

Pay: ₹1,500,000.00 - ₹1,800,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• We work 6 days a week - Monday to Friday from office and Sat is WFH. Are you fine with the same?

• How many years of work experience do you have with Supply Chain Management?

• If selected, how soon can you join us? (Please mention in days)

Work Location: In person