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Customer Quality Engineer Techcurators

2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Customer Quality Engineer at Nuuk, you will play a crucial role in ensuring the highest product quality and customer satisfaction. **Role Overview:** You will be responsible for managing warranty claims, analyzing defect trends, improving product quality, and collaborating with cross-functional teams to enhance the overall customer experience. **Key Responsibilities:** - **Warranty Claim Management:** - Assess and make informed decisions on warranty claims, addressing technical issues efficiently for customer satisfaction. - Generate replacement orders promptly to maintain product availability and trust. - **Defect Trend Analysis & Improvement:** - Conduct Root Cause Analysis (RCA) on t...

Posted 18 hours ago

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