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Team Lead, Alert Review, Fraud, UK Tide

4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

As a Fraud Manager at Tide, you will lead and manage a team of up to 12 Fraud Analysts, providing guidance, support, and mentorship. Your responsibilities will include overseeing workflow and workload, ensuring efficient distribution and completion of tasks, including managing 24/7 shift patterns. You will be expected to maintain high standards of quality, ensuring team members consistently achieve 95% or above in QA/QC checks. Additionally, you will serve as a Subject Matter Expert, staying abreast of evolving fraud threats, risks, and control measures. Your role will involve ensuring adherence to Tide's policies and procedures, complying with FCA requirements, and representing the team in ...

Posted 3 weeks ago

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