WFM Analyst Capacity Planner BPO Bangalore Creative Indians

4.0 - 9.0 years

4 - 9 Lacs

bengaluru

Work from Office

Must have Min 4yrs exp in WFM. Min 2yrs in Capacity Planning and Scheduling from BPO Contact Center. Occupancy/ Headcount Calculations. Fluent in English US Shifts Call 8447780697 send CV monu@creativeindians.com

Posted 1 month ago

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Assistant Manager WFM RTA BPO Bangalore Creative Indians

5.0 - 10.0 years

5 - 10 Lacs

Bengaluru

Work from Office

Must have Min 5+yrs exp in WFM RTA & Min 1+yrs exp as a WFM Team Leader RTA. Handled a team of Real Time Analyst's US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Posted 3 months ago

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Supervisor WFM | International Process Turiyam Consultancy

4.0 - 9.0 years

6 - 8 Lacs

Bengaluru

Work from Office

Role - Supervisor WFM Work Location - Bengaluru ( WFO) Supervise and mentor WFM analysts Adjust staffing plans in real-time based on demand fluctuations Please Call/ Whatsapp @ 6002281943/7575955995/8559900185 Required Candidate profile Must have 1 year experience as TL in WFM domain Proficiency in WFM tools like IEX/Genesys/Aspect Experience in advanced Excel and data analysis. Strong communication and problem-solving skills.

Posted 4 months ago

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