Supervisor - Operations (Verifications)

When you join Accurate Background, you're an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.

Responsibilities

• Continuously improve the delivery process and attain a sustained level of delivery performance improvement.
• Ensuring the team meets the productivity & quality
• Conduct daily team huddles
• Lead & develop individuals in the team through coaching and feedback
• Ensure timely feedback is provided to the team
• Required to create new solutions, leveraging and, where needed, adapting existing methods and procedures.
• Conduct regular audits to improve performance.
• Monitor health of the business through regular scanning of open searches.
• Conduct documented one-on-one sessions on individual performance trends.
• Recommend process improvements.
• Conduct relevant trainings for the team members to drive team's performance.
• Support Operations Manager in day-to-day operations.
  

Job Requirement

• Strong analytical skills with outstanding verbal and written communication skills.
• Takes ownership of problems and anticipates issues by taking proactive action.
• Ability to multitask and prioritize in a fast-paced environment.
• People Management and Team Player
• Basic knowledge of MS Office
• Open to Rotational shifts
• Open to working from office - Thane (kolshet)
  

?0 - ?0 a year

The Accurate Way:

We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles Take Ownership, Be Open, Stay Curious, Work as One core values that dictate what we stand for, and how we behave.

Take ownership.

Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it's what's best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.