Prepare ingredients for cooking, including portioning, chopping, and storing food Wash and peel fresh fruits and vegetables Weigh, measure, and mix ingredients Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Operate ovens, stoves, grills, microwaves, and fryers Test foods to determine if they have been cooked sufficiently Monitor food quality while preparing food Set-up and break down work station Serve food in proper portions onto proper receptacles Wash and disinfect kitchen area, tables, tools, knives, and equipment Check and ensure the correctness of the temperature of appliances and food Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time or for an entire work shift Reach overhead and below the knees, including bending, twisting, pulling, and stooping PREFERRED QUALIFICATION Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist Set up, stock, and maintain work areas Inspect the cleanliness and presentation of all china, glass, and silver prior to use Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets Welcome and acknowledge all guests according to company standards Speak with others using clear and professional language, and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats (eg, small print) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension Receive, record, and relay messages accurately Log all guest requests or issues into computer, contact appropriate individual or department (eg, Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction Provide information to guests about room features, property amenities, and local areas of interest May process room service orders, answer questions on menu selection and record transactions in point-of-sale system Assist guests with accessing internet and guestroom entertainment Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language, and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others, and support team to reach common goals Comply with quality assurance expectations and standards Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None

Assist in monitoring/tracking employee relations issues including resolution and follow-up Assist and support management and the leadership team with handling and resolving Human Resources issues Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards Inform Human Resources management of issues related to employee relations Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs Review and ensure accurate maintenance of all employee records and files (eg, interview documents, I-9s) Assist in logistics, administration, and scheduling of annual employee surveys Answer phone calls and record messages Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager Maintain confidentiality of proprietary information Welcome and acknowledge all guests according to company standards Speak with others using clear and professional language; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Enter and locate work-related information using computers and/or point of sale systems PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None

Ensure staff is working together as a team to ensure optimum service and that guest needs are met Inspect grooming and attire of staff, and rectify any deficiencies Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc Inspect storage areas for organization, use of FIFO, and cleanliness Complete scheduled inventories and stock and requisition necessary supplies Monitor dining rooms for seating availability, service, safety, and well being of guests Complete work orders for maintenance repairs Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings Read and visually verify information in a variety of formats (eg, small print) Visually inspect tools, equipment, or machines (eg, to identify defects) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move through narrow, confined, or elevated spaces Move up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 2 years of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None

Ensure staff is working together as a team to ensure optimum service and that guest needs are met Inspect grooming and attire of staff, and rectify any deficiencies Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc Inspect storage areas for organization, use of FIFO, and cleanliness Complete scheduled inventories and stock and requisition necessary supplies Monitor dining rooms for seating availability, service, safety, and well being of guests Complete work orders for maintenance repairs Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings Read and visually verify information in a variety of formats (eg, small print) Visually inspect tools, equipment, or machines (eg, to identify defects) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move through narrow, confined, or elevated spaces Move up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 2 years of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key Set up accurate accounts for each guest according to their requirements Enter Marriott Rewards information Ensure rates match market codes, document exceptions Secure payment prior to issuing room key, verify/adjust billing Compile and review daily reports/logs/contingency lists Complete cashier and closing reports Supply guests with directions and property information Accommodate guest requests, contacting appropriate staff if necessary Follow up to ensure requests have been met Process all payment types, vouchers, paid-outs, and charges Balance and drop receipts Count and secure bank at beginning and end of shift Obtain manual authorizations and follow all Accounting procedures Notify Loss Prevention/Security of any guest reports of theft Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Ensure adherence to quality standards Enter and locate information using computers/POS systems Stand, sit, or walk for an extended period of time PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: At least 1 year of supervisory experience License or Certification: None

Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates) Promote awareness of brand image internally and externally Process requests for redeeming Marriott Rewards points Process all reservation requests, changes, and cancellations received by phone, fax, or mail Enter Marriott Rewards information into appropriate software when taking guest reservations Answer, record, and process all guest calls, requests, questions, or concerns Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing) Assist management in training and motivating employees; serve as a role model Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Monitor the performance of others to ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 2 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None

Prepare special meals or substitute items Regulate temperature of ovens, broilers, grills, and roasters Pull food from freezer storage to thaw in the refrigerator Ensure proper portion, arrangement, and food garnish Maintain food logs Monitor the quality and quantity of food that is prepared Communicate assistance needed during busy periods Inform Chef of excess food items for use in daily specials Inform Food & Beverage service staff of menu specials and out of stock menu items Ensure the quality of the food items Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Anticipate and address guests service needs Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Reach overhead and below the knees, including bending, twisting, pulling, and stooping PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree Related Work Experience: At least 3 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None

Respond promptly to requests from guests and other departments Identify and report preventative or other maintenance issues in public areas or guest rooms Post caution signs Contact other departments directly for urgent repairs Deliver guest requests and set up furniture items in guest rooms as requested Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts Clean, maintain, and store cleaning equipment Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language Support team to reach common goals Ensure adherence to quality expectations and standards Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance Ability to push and pull a loaded a housekeeping cart and other work-related machinery over sloping and uneven surfaces Reach overhead and below the knees, including bending, twisting, pulling, and stooping Visually inspect tools, equipment, or machines (eg, to identify defects) Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move through narrow, confined, or elevated spaces Move up and down a ladder Stand, sit, kneel, or walk for an extended period across an entire work shift Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: No high school diploma or GED equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None

Prepare special meals or substitute items Regulate temperature of ovens, broilers, grills, and roasters Pull food from freezer storage to thaw in the refrigerator Ensure proper portion, arrangement, and food garnish Maintain food logs Monitor the quality and quantity of food that is prepared Communicate assistance needed during busy periods Inform Chef of excess food items for use in daily specials Inform Food & Beverage service staff of menu specials and out of stock menu items Ensure the quality of the food items Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Anticipate and address guests service needs Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Reach overhead and below the knees, including bending, twisting, pulling, and stooping PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree Related Work Experience: At least 3 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests Secure payment; activate/reissue room keys Ensure rates match market codes, document exceptions Verify/adjust billing for guests Communicate to appropriate staff when guests are waiting for an available room Advise guest of messages Clear departures in computer system Coordinate with Housekeeping to track room status and guest concerns File guest paperwork or documentation Operate telephone switchboard station Run and check daily reports, contingency lists, and credit card authorization reports Supply guests with directions and information Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction Arrange transportation for guests/visitors Count and secure bank at beginning and end of shift Cash-guests checks, process all payment types, vouchers, paid-outs, charges, and provide change Notify Loss Prevention/Security of any reports of theft Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak using clear and professional language; answer telephones using appropriate etiquette Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees Comply with quality assurance standards Stand, sit, or walk for an extended period of time PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None

Contact appropriate individual or department (eg, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling Determine and give complimentaries to guests as gifts for their patronage (eg, rewards points, show tickets, gift certificates) Promote awareness of brand image internally and externally Process requests for redeeming Marriott Rewards points Process all reservation requests, changes, and cancellations received by phone, fax, or mail Enter Marriott Rewards information into appropriate software when taking guest reservations Answer, record, and process all guest calls, requests, questions, or concerns Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing) Assist management in training and motivating employees; serve as a role model Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Monitor the performance of others to ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 2 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None

Prepare special meals or substitute items Regulate temperature of ovens, broilers, grills, and roasters Pull food from freezer storage to thaw in the refrigerator Ensure proper portion, arrangement, and food garnish Maintain food logs Monitor the quality and quantity of food that is prepared Communicate assistance needed during busy periods Inform Chef of excess food items for use in daily specials Inform Food & Beverage service staff of menu specials and out of stock menu items Ensure the quality of the food items Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Anticipate and address guests service needs Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Reach overhead and below the knees, including bending, twisting, pulling, and stooping PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree Related Work Experience: At least 3 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None

Prepare ingredients for cooking, including portioning, chopping, and storing food Wash and peel fresh fruits and vegetables Weigh, measure, and mix ingredients Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Operate ovens, stoves, grills, microwaves, and fryers Test foods to determine if they have been cooked sufficiently Monitor food quality while preparing food Set-up and break down work station Serve food in proper portions onto proper receptacles Wash and disinfect kitchen area, tables, tools, knives, and equipment Check and ensure the correctness of the temperature of appliances and food Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time or for an entire work shift Reach overhead and below the knees, including bending, twisting, pulling, and stooping PREFERRED QUALIFICATION Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None

Prepare special meals or substitute items Regulate temperature of ovens, broilers, grills, and roasters Pull food from freezer storage to thaw in the refrigerator Ensure proper portion, arrangement, and food garnish Maintain food logs Monitor the quality and quantity of food that is prepared Communicate assistance needed during busy periods Inform Chef of excess food items for use in daily specials Inform Food & Beverage service staff of menu specials and out of stock menu items Ensure the quality of the food items Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Anticipate and address guests service needs Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Reach overhead and below the knees, including bending, twisting, pulling, and stooping PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree Related Work Experience: At least 3 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None

Prepare ingredients for cooking, including portioning, chopping, and storing food Wash and peel fresh fruits and vegetables Weigh, measure, and mix ingredients Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Operate ovens, stoves, grills, microwaves, and fryers Test foods to determine if they have been cooked sufficiently Monitor food quality while preparing food Set-up and break down work station Serve food in proper portions onto proper receptacles Wash and disinfect kitchen area, tables, tools, knives, and equipment Check and ensure the correctness of the temperature of appliances and food Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time or for an entire work shift Reach overhead and below the knees, including bending, twisting, pulling, and stooping PREFERRED QUALIFICATION Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None

Prepare special meals or substitute items Regulate temperature of ovens, broilers, grills, and roasters Pull food from freezer storage to thaw in the refrigerator Ensure proper portion, arrangement, and food garnish Maintain food logs Monitor the quality and quantity of food that is prepared Communicate assistance needed during busy periods Inform Chef of excess food items for use in daily specials Inform Food & Beverage service staff of menu specials and out of stock menu items Ensure the quality of the food items Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Anticipate and address guests service needs Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Reach overhead and below the knees, including bending, twisting, pulling, and stooping PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree Related Work Experience: At least 3 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None

Prepare ingredients for cooking, including portioning, chopping, and storing food Wash and peel fresh fruits and vegetables Weigh, measure, and mix ingredients Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Operate ovens, stoves, grills, microwaves, and fryers Test foods to determine if they have been cooked sufficiently Monitor food quality while preparing food Set-up and break down work station Serve food in proper portions onto proper receptacles Wash and disinfect kitchen area, tables, tools, knives, and equipment Check and ensure the correctness of the temperature of appliances and food Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time or for an entire work shift Reach overhead and below the knees, including bending, twisting, pulling, and stooping PREFERRED QUALIFICATION Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None

Check figures, postings, and documents for accuracy Record, store, access, and/or analyze computerized financial information Control and secure cash and cash equivalents for property according to cash handling policy and procedures Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables Audit statistical, financial, accounting, auditing, or payroll reports and tables Audit and reconcile all revenue postings Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Comply with quality assurance expectations and standards PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist Set up, stock, and maintain work areas Inspect the cleanliness and presentation of all china, glass, and silver prior to use Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets Welcome and acknowledge all guests according to company standards Speak with others using clear and professional language, and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats (eg, small print) Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures Record, store, access, and/or analyze computerized financial information Maintain accurate electronic spreadsheets for financial and accounting data Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables Complete period-end closing procedures and reports as specified Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers Address guests service needs in a professional, positive, and timely manner Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms Assist Housekeeping management in managing daily activities Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry Document and resolve issues with discrepant rooms with the Front Desk Prepare and distribute room assignments to Housekeeping staff Record, monitor, and update list of Do Not Disturb rooms Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the Do Not Disturb list Complete required Housekeeping paperwork Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation Ensure adherence to quality expectations and standards Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Speak with others using clear and professional language; prepare and review written documents accurately and completely Enter and locate work-related information using computers Stand, sit, or walk for an extended period of time PREFERRED QUALIFICATION Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None

Prepare ingredients for cooking, including portioning, chopping, and storing food Wash and peel fresh fruits and vegetables Weigh, measure, and mix ingredients Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Operate ovens, stoves, grills, microwaves, and fryers Test foods to determine if they have been cooked sufficiently Monitor food quality while preparing food Set-up and break down work station Serve food in proper portions onto proper receptacles Wash and disinfect kitchen area, tables, tools, knives, and equipment Check and ensure the correctness of the temperature of appliances and food Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time or for an entire work shift Reach overhead and below the knees, including bending, twisting, pulling, and stooping PREFERRED QUALIFICATION Education: High school diploma or GED equivalent Related Work Experience: At least 1 year of related work experience Supervisory Experience: No supervisory experience License or Certification: None

Prepare special meals or substitute items Regulate temperature of ovens, broilers, grills, and roasters Pull food from freezer storage to thaw in the refrigerator Ensure proper portion, arrangement, and food garnish Maintain food logs Monitor the quality and quantity of food that is prepared Communicate assistance needed during busy periods Inform Chef of excess food items for use in daily specials Inform Food & Beverage service staff of menu specials and out of stock menu items Ensure the quality of the food items Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist Prepare cold foods Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets Anticipate and address guests service needs Speak with others using clear and professional language Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees Ensure adherence to quality expectations and standards Stand, sit, or walk for an extended period of time Reach overhead and below the knees, including bending, twisting, pulling, and stooping PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree Related Work Experience: At least 3 years of related work experience Supervisory Experience: No supervisory experience License or Certification: None